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Instructor Led Frontline Training - Training Resources

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Frontline Training Seminars and Classes
From Contacts Plus
Complaints handling instructor led trainingworkshop / seminar ...frontline staff work with your customers in handling complaints has a direct impact on your bottom line and the lifetime value of your relationship with that customer! Make sure that they have the best skills, strategies and techniques to ensure that every customer experience is a memorable one. This program aimed at those people with direct contact with your customers whether it is face to  more...
From Last Minute Training
Emerging Leaders - Essential Skills for the Frontline Learn how to: Prioritize, plan, & manage your time; Identify your primary leadership style & techniques for maximizing that style; Develop more flexibility to use other leadership styles; Find ways to overcome communication barriers; & much more.  more...
Customer Service - Fundamentals Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.  more...
We Care Customer Service Training Location: Toronto Date: 2008-05-15 List Price: $225 Offered Price: $180.00 Seats Available: 2 The We Care Customer Service seminar offers managers and frontline staff new ways to provide exceptional customer service. The seminar offers: - Practical skills - Small group discussion - Time to ask questions For more information please call 1-877-313-8881 or copy this link into your browser:  more...
From DJH & Associates Consulting
How to Become a Successful Supervisor ... to Become a Successful Supervisor", was created with the frontline supervisor in mind. It is a five-day interactive workshop designed to provide present day supervisors with the tools they need to be effective. Its purpose is to provide a foundation that will lead to a commitment of continuous improvement on the part of the participant. Lifelong learning is no longer just an educational  more...
From Advanced Concepts
customer services ...for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base. Performance-Based Objectives Recognize the importance of delivering excellent customer service so that you can help to build, maintain, and increase your organization s customer base. Focus on the customer so  more...
From BPOzitions Enterprise Pvt. Ltd
BPOzitions Certified Retail Professional instructor led traininggroup study and discussionworkshop / seminar What do we Offer -FREE PLACEMENT: BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us.  more...
From Orion Training and Performance Management
Diploma of Business (Frontline Management) study at homegroup study and discussionself directedbookworkshop / seminartrain the trainer The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.  more...
Certificate IV in Business (Frontline Management) study at homegroup study and discussionself directedbookworkshop / seminartrain the trainer The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.  more...
From Okanagan First Aid Training Center
First Aid Training Kamloops Certificate CPR 2508786690 Red Cross Standard First Aid Course CPR C AED Child Care First Aid Course CPR C AED Oct CPR & AED Certification or Recertification Training Locations; Kelowna, Vernon, Kamloops, Penticton BC Call to register today 250. 878. 6690 http://www. okanaganfirstaid. com info@okanaganfirstaid. com  more...
First Aid Training Kamloops Certificate CPR 2508786690 Red Cross Recertification Standard First Aid Course CPR C AED Child Care First Aid Course CPR C AED Oct CPR & AED Certification or Recertification Training Locations; Kelowna, Vernon, Kamloops, Penticton BC Call to register today 250. 878. 6690 http://www. okanaganfirstaid. com info@okanaganfirstaid. com  more...
From Vantage Corporate Education
Leadership Foundations ...Leadership Foundations The Business Challenge Without frontline/ mid-level leaders who can motivate and mobilize teams and creatively problem-solve while addressing an ever-changing business environment, an organizationa ™s ability to maximize impact is at risk. The Solution Leadership Foundations is a four-part curriculum which integrates those aspects of business relationship  more...
From Pinnacle Training Group
Fundamentals to Successful Business Relationships instructor led trainingon-line e-learning cbt (computer based) There are fundamentals to everything we do. If we know what they are and focus on them regardless of our industry, we can achieve maximum results. In this session we will discuss three key fundamentals to successful business relationships. They are: Culture: The message you give your customers everyday Service: It's what happens between "Hello" and "thank you" that matters Networking: How to  more...
From Zenergy PD Inc.
Superior Supervision Skills instructor led traininggroup study and discussion Supervision is defined as management by overseeing the performance or operation of a person or group . Therefore it is a portion of the management process. Within the learning organization (Senge 1995) supervision becomes important for learning and performance (the two being considered as integrally linked). The rapid and accelerating changes occurring in society create high demands on the  more...
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