Online Gain eLearning

Administrative Professionals Putting Your Best Foot Forward ...st also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must also remain true to yourself and maintain your dignity, all while expressing yourself to others, making decisions at work, or navigating through office politics. This course introduces some best practices for making a good impression as an administrative  more...

Workplace Conflict Recognizing and Responding to Conflict ...n, or if you take an aggressive approach when you need to gain the commitment of the other person, you may make the situation worse. Unresolved conflict can intensify and hinder your productivity as you spend more time worrying about the conflict than achieving your goals. And remember, the costs of prolonged conflict can be high negative emotions, blocked communication, and stress. But  more...

Using Emotional Intelligence on the Job ...can affect your workplace for better or for worse. You'll gain an understanding of how emotional forces can influence performance and decision making, learn how you can leverage emotions in a way that maximizes performance, and discover how you can shape your own and others' emotions in positive and mutually satisfying ways. The course will focus on using of empathy, particularly in  more...

Planning Project Procurement ...et or fall behind schedule. In this course, learners will gain an understanding of what processes are involved in planning project procurement and how these processes interact with the overall project life cycle. Common tools and techniques for planning project procurement will be covered, including make-or-buy analysis. Learners will be introduced to the process of developing a procurement  more...

Risk Management Planning ...uld ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? How should we respond if those events occur? Every project involves some degree of risk. Identifying potential risks and having a plan for dealing with them can spell the difference between a project that reaches a successful conclusion and one that does not. In  more...

Project Requirements and Defining Scope ...ic scenarios, the learner will explore these concepts and gain a better understanding of the inputs to, the tools and techniques for, and the outputs of the Project Scope Management processes. This course covers all the activities related to planning scope management and developing a project scope statement. Specifically, learners will be introduced to the first two processes in the Project  more...

Create Work Breakdown Structure ...fe scenarios, the learner will explore these concepts and gain a better understanding of the project management processes related to creating and verifying a work breakdown structure. This course will cover the project inputs, tools and techniques, and outputs of the Create Work Breakdown Structure process, the third process in the Project Scope Management knowledge area. This course is aligned  more...

Working for Your Inner Boss Personal Accountability Working for Your Inner Boss: Personal Accountability Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss.  more...

Environmental Management Systems EMS ...nvironmental management practices that result in economic gain. The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies. International standards covering environmental management are intended to provide organizations with the elements of an effective environmental management system (EMS) that can be integrated with other management  more...

Facilitative Tools and Formats Offering Options ...e, learn to divide and coordinate who's going to do what. Gain the ability to establish boundaries for each of the facilitators and determine the most effective way to communicate with your client during this process. Another alternative you will explore is breakout groups. Breakout groups that are planned well and facilitated properly can be an effective, fast means of handling a large project  more...

Monitoring and Controlling Project Scope ...ic scenarios, the learner will explore these concepts and gain a better understanding of the monitoring and controlling processes of the scope management knowledge area. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved. Material from  more...

Negotiating to Mutual Benefit Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep  more...

Understanding Your Customer Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research  more...

Understanding Your Target Customer s Business Understanding Your Target Customer's Business Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain  more...

Sustaining Competitive Advantage Sustaining Competitive Advantage In today's competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their  more...

Operations Management and the Organization ...egy for its success. This course intends to help learners gain a basic understanding of the key concepts, functions, and goals of operations management in the services and manufacturing sectors. It introduces key functions that are part of operations in every organization and decisions associated with them. This course also walks you through some characteristics of operations strategies and  more...

Wireless Attacks Countermeasures ... often tested by hackers to see if they can penetrate and gain information from them. This course examines wireless systems and 802.11x WLAN operational modes. This course discusses WEP and other wireless security protocols, along with WLAN threats, wireless hacking tools, and the security countermeasures that can be used to counter these threats. This course also assists students who are  more...

Social Engineering Sniffing ... as social engineering is one of the most used methods to gain information and thus allow corporate networks to be hacked. Sniffing of corporate networks is also a method that hackers use to gain access to corporate resources. This course examines different types of social engineering and identity theft, along with sniffing techniques such as flooding and spoofing, the tools used both to  more...

Competitive Marketing Strategies Selecting Implementing Strategies ...mpetitive marketing strategies can help your organization gain market share, minimize the impact of competitors, and increase revenues. These outcomes can only be achieved, however, if organizations understand how to translate their competitive advantages into winning strategies. This course describes the different types of competitive advantages that can help an organization distinguish itself  more...

Customer Driven Process Improvement From Customer Needs to Process Requirements ..., and attitudes. But what do you do with the insights you gain from it? Translating the voice of the customer into measurable process requirements is the next step. It means taking those initial insights and digging deeper so that you can turn customer needs into process goals. This course shows you how to do this. It describes what critical to quality (CTQ) customer requirements are and how to  more...

Cisco IUWNE 1 0 Wireless Antennae Spread Spectrum Technologies Cisco IUWNE 1.0: Wireless Antennae & Spread Spectrum Technologies Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 The technology behind sending wireless signals includes antennae, which are needed to transmit RF signals, and spread spectrum technologies, which include the protocols involved in sending  more...

Implementing SQL Server 2008 Analysis Services Solutions ...lysis Services and look at the benefits your business can gain from it. It will also introduce the different types of analysis services solutions that can be implemented and how analysis services is installed on SQL Server 2008. This course will also cover the logical and physical architecture of Multi-dimensional Analysis Services and introduce the tools that can be used to manage and deploy  more...

Oracle Database 11g R2 Database Architecture Installation ...tand how an Oracle Database functions, it is important to gain a basic understanding of its major components. This course identifies the major architectural components of the Oracle Database 11g Release 2, explains memory structures, describes background processes, and explores the logical and physical storage structures. In addition, this course describes the role of a database administrator  more...

Operations Management Management of Quality ...d measure the organization's quality-related performance against those objectives. A variety of best practice principles, tools, and techniques are used to manage and control quality to achieve performance objectives and meet organizational goals. This course helps learners gain a basic understanding of quality and its management in a service or manufacturing organization. The course introduces  more...

Developing a Code of Ethical Conduct ...nderstanding that honoring shared values and beliefs will gain you a reputation for being responsible, fair, honest, and respectful. These are essential qualities for both personal and professional success. Following a personal code of ethics is a good way to apply ethical principles and to ensure your reputation and integrity in the workplace are uncompromised. Many companies provide their  more...

How to Get an Accent in a Month: A Brief Study of Southern Literature This course examines characters, scenes and plots involved with Southern regional literature. This course examines different forms of Southern literature: the characters, scenes and plots involved with this type of regional literature. By examining short stories by several different Southern authors, students will gain appreciation of this style of writing, learn how to recognize key style  more...

So You Want to be a Technical Writer! ...ll introduce you to technical writing as a career. You`ll gain an understanding of what technical writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to answer your questions about the profession. In addition, you`ll complete a series of  more...

Air Reservations - U.S. Domestic - Instructor Led Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Air Reservations - U.S. Domestic, Air Fares - U.S. Domestic, ARC Documents.  more...

Theorists and Instruction Other theories of learning are explored to give a diverse perspective of educational theories and gain a better understanding of how people learn.  more...

Effective Business Presentations Using Flash This comprehensive, interactive, instructor-led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if  more...

Medical Office Specialist Training I (No Terminology) ...th the right credentials, you will be readily employable. Gain your technical education the modern way by learning on your own time, at your own pace, at home. Plan to complete approximately 240 hours of study at your own pace and on your own schedule. There are no educational prerequisites or experience required to enroll in this course, and it does include a Comprehensive Medical Billing  more...

Medical Office Specialist Training II (With Terminology) ...th the right credentials, you will be readily employable. Gain your technical education the modern way by learning on your own time, at your own pace, at home. Plan to complete approximately 4 months of study at your own pace and on your own schedule. There are no educational prerequisites or experience required to enroll in this course, and it does include a comprehensive medical billing  more...

Legal Nurse Consulting Certificate Program ...ovides practicing legal nurse consultants with a means to gain new knowledge and review past knowledge gained through experience and education. This certificate course also provides an excellent means to obtain an education credential in legal nurse consulting and meet continuing education requirements for re-certification as a legal nurse consultant. This course is a comprehensive course and  more...

Cisco CCNA Complete Set ...nt to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA. This course covers Cisco training preparatory to taking the CCNA exams. Subjects covered are Cisco CCNA Internetworking Fundamentals, the OSI Reference Model, the Application and Upper Layers, Network Layer, Data Link Layer, Physical Layer, local area network (LAN) technologies, Wide Area Network (WAN)  more...

Access 2000 Expert ...esign skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete  more...

Access 2000 Level 2 ...gain a more complete understanding of how to effectively create and use the primary database objects in Access; how to maintain databases by backup, as well as how to compact and repair them; and how to employ techniques designed to make data entry faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic database design skills that students  more...

Access 2000 Level 3 ...gain a more complete understanding of how to effectively create and use the primary database objects in Access, and how to use Access as a development tool. Various maintenance and security features are covered in the course, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students  more...

Access 2000 MOUS ...d elements that compose an Access database. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. This comprehensive course teaches students both the basic and the more advanced elements that compose an Access database. Students will learn how to create  more...

Access 2002 ...base skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access. The course also shows how to work with individual fields to ensure that overall database structure is consistent and correct. A variety of techniques will be taught in order to make data entry faster, easier, and less  more...

Access 2002 MOUS ...abase. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to manage multi-user databases. This course introduces students to the new features in Microsoft Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane, as well as basic  more...

Getting Started With Microsoft Windows XP This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course will also walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces  more...

Getting Started With Windows Millennium ...screen savers, and Desktop themes. The students will also gain an understanding of Windows` file system, including how to use Windows Explorer. In addition, this course covers how to use Windows Help program which now has an updated, Web-like appearance. Students will work with accessories like the calculator, games, and the Maintenance Wizard, and they will also learn how to use both the  more...

Microsoft Access 2002 Expert ...sign skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. In addition, students will be introduced to advanced features that allow Access to be used as a development tool. The course also teaches strategies for  more...

Microsoft Access 2002 Level 2 ...gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. Students will also learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic database design  more...

Microsoft Access 2002 Level 3 ...gain a more complete understanding of how to effectively create and use the primary database objects in Access. Various maintenance features are also covered, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of  more...

Microsoft Windows XP Level 1 This course introduces students to the basic features in Microsoft Windows XP by including lessons on customizing the Desktop and using Windows Explorer. The course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the  more...

Microsoft Word 2002 Expert Students will learn advanced formatting skills and how to customize Word 2002 to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Other skills taught include formatting one part of a document differently than another and combining Word with other Office applications such as Access. This course builds upon intermediate Word skills by  more...

Microsoft Word 2002 Level 3 ...olbars and menus and automating tasks. Students will also gain insight into how Word can be combined with other Office applications such as Access. This course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. Many of the skills learned deal with using Word 2002 in team projects, such as sending a document for review to another via  more...

Office 2000 Advanced ...d link workbooks. In Microsoft Access 2000, students will gain a more complete understanding of how to effectively create and use the primary database objects including tables, queries, forms, reports, and data access pages. The course also teaches strategies for protecting data by enacting various security measures and by controlling how data is entered into a database. Mastery of Microsoft  more...

Office 2000 Introduction ...l learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on time management. In Microsoft Word, students will learn new  more...

Palm OS 4 0 Tips And Tricks This course offers tips to help students take full advantage of the many features the Palm Organizer offers them, and they will gain a better understanding of how they can use the Palm to organize their schedules.  more...

Windows 2000 Level 1 This course introduces students to the basic features in Microsoft Windows 2000 by walking them through the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. This course introduces students to the basic features in Microsoft Windows 2000. Students will learn end-user necessary skills like using the mouse, working on  more...

Windows 98 Level 1 This introductory course will teach students how to use the basic features of Microsoft Windows 98. The course includes lessons on customizing the Desktop using Web content, screen savers, and Desktop themes. Students will also gain un understanding of the file system, including how to use Windows Explorer.  more...

Word 2002 MOUS This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they  more...

Recognizing and Managing Anger ... powerful techniques that will help you use your anger to gain positive outcomes. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life.  more...

Valuing Diversity Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...

Microsoft FrontPage 2002 Level 2 This advanced course strives to broaden and develop the basic Web design skills that students already possess. Students will gain a more complete understanding of how to effectively create Webs, as well as discover some new capabilities introduced. This advanced course strives to broaden and develop the basic Web design skills that students already possess. Students will gain a more complete  more...

Pharmacy Technician Career Training Program ...lore available career options to Pharmacy Technicians and gain an overview of the field. You will also learn generalized pharmacy knowledge that is essential to any practice setting, such as how to read prescriptions, etc. Textbooks: The Pharmacy Technician 3rd Edition ISBN 0-89582-736-0 Medical Terminology with Human Anatomy 5th Edition ISBN 0-13-048706-6 Textbooks are purchased through  more...

Starting A Business?: How To Develop An Effective Business Plan ...business after completing this self-paced tutorial you`ll gain new and invaluable insights into it`s success factors and strategic `drivers.`. All companies should have a business plan. A well researched, analyzed and written Business Plan can be used by your company to: 1) secure resources and/or investment funding, 2) provide a `road map` that guides all company activity, 3) integrate the  more...

Better Business Writing in One Week This practical course helps business professionals write with greater confidence and accuracy. Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one  more...

21st Century Assertiveness and the Art of Persuasion 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the  more...

Certificate in Technical Writing ...o take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical Writing Certificate will help you advance your career and increase your salary in the workplace. Is any software to be installed or needed for this course? There is no software to be installed. Do I need to submit a transcript to enroll in the Certificate  more...

Certificate in Technical Writing for Current Technical Writers ...o take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical Writing Certificate will help you advance your career and increase your salary in the workplace. Is any software to be installed or needed for this course? There is no software to be installed. Do I need to submit a transcript to enroll in the Certificate  more...

Cisco CCNA Internetworking Technologies 1 ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit explains the evolution of networks from the traditional host-based architecture to the global internetworking architecture of today. The unit also describes the various organizations that set standards for communication and networking. It discusses  more...

Build a Powerful Marketing Strategy--Instructor-Led ...sinesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how  more...

Build a Powerful Marketing Strategy--Self-Directed ...sinesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how  more...

Turn Your Life Experience Into College Credit ... from a Life Experience and Adult Education Expert how to gain the competitive advantage and advance your career goals and objectives! Does This Sound Like You? You will benefit from this course if you: Have or have not finished formal schooling Have been out of the paid workforce and are seeking new opportunities Have confidence in your abilities & skills Are interested in returning to school  more...

Cisco CCNA Monitoring and Security ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. The unit also covers the two steps in configuring the  more...

Using Databases ...ic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze various types of search requests. This foundation will enable you to identify the best method and tools for performing an online search. You will be given exercises to reinforce your learning experience. At the completion of the  more...

Cisco CCNA WAN Protocols HDLC, PPP ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25. It explains the connection parameters provided by a service provider in the assigning of a connection to a subscriber, defines the interfaces that enable communication  more...

Cisco CCNA WAN Protocols-Configuring X.25 ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the features and functions of X.25. In addition, you will become familiar with the concept of packet switching as well as with the features of two types of virtual circuits. You will be presented with information that describes the  more...

Cisco CCNA Configuring Frame Relay and ISDN ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay  more...

Cisco CCNA LAN Switching ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the history of networking and communication. The unit covers the Data Link sublayers, Logical Link Control (LLC), and Media Access Control (MAC). The LLC sublayer uses the connectionless and the connection-oriented services  more...

Control of Hazardous Energy (Lockout/Tagout) ...and organization of an equipment inventory, You will also gain valuable information needed for the development, implementation, and upkeep of an effective Lockout/Tagout Program. This course provides training as required by OSHA's Control of Hazardous Energy (Lockout/Tagout) Standard (29CFR 1910.147). Material covered in the course includes a thorough review of the Standard, its applications  more...

Hearing Conservation/Noise Control ...trol, leads you through the causes of hearing loss as you gain the personal and noise reduction skills to deal with those persistent load noises. You`ll Marvel?, that even without super powers, the workers in your organization can use personal protective equipment that will safeguard their hearing even better that a mutant could. ?Holy, health hazard, Batman! We need this training to protect  more...

Online Research Techniques ...s course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit.? The course  more...

Access 2007 Level 2 ...esign skills that students already possess. Students will gain a more complete understanding of how to create and use the primary database objects in Microsoft Office Access 2007, including tables, queries, forms, and reports. Access 2007 Level 2 Strives to broaden and develop the basic database design skills that students already possess. Students will gain a more complete understanding of  more...

Accounting In An Hour ... minutes can put your career in passing gear! Now you can gain the accounting knowledge you?re missing by taking the fast-paced course that has been such a hit with employees at companies like Pitney Bowes, International Paper, Canon, Harrah?s Entertainment, and Cendant. In a matter of minutes, Accounting In An Hour demystifies financial statements, helping you quickly understand how a company  more...

Achieving Solar - An Introductory Guide ...oductory Guide In this online six-module course, you will gain an understanding of the fundamentals of U.S. energy consumption and a detailed primer on today`s solar energy applications. The difference between solar thermal systems and solar photovoltaic (PV) applications and technologies will be clarified. Climate, geographic, siting, and zoning considerations will be discussed. Finally, you  more...

Adobe Illustrator CS4: Essentials ...paring work for print, the web, or beyond, you ™ll gain the skills necessary to stay competitive in today ™s marketplace using Illustrator CS4.This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Illustrator CS4: Essentials Ranging from casual hobbyists to the most  more...

Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. Welcome to Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. This course will take the guesswork out of the revolutionary new  more...

Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the  more...

Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. Welcome to Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. This program will take the guesswork out of  more...

Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. Welcome to Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. These online courses will take the guesswork  more...

Air Reservations - Canadian Domestic - Instructor Led Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel.  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...lopment of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a business start-up can come from all around you. You need to make sound decisions about which ideas to pursue and how to go about pursuing them. All ideas are not created equal, and even the best  more...

Design a Winning Business Based on Your Idea--Self-Directed ...lopment of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a business start-up can come from all around you. You need to make sound decisions about which ideas to pursue and how to go about pursuing them. All ideas are not created equal, and even the best  more...

Doing Business in China ...rking with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and  more...

Find and Purchase Income Producing Properties--Instructor-Led ...as much money as they could. The experience that you will gain in this course will give you an edge on the average investor. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time real estate investor working with your Uncle Max, a successful real estate  more...

Find and Purchase Income Producing Properties--Self-Directed ...as much money as they could. The experience that you will gain in this course will give you an edge on the average investor. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time real estate investor working with your Uncle Max, a successful real estate  more...

Front Desk Agent- Instructor Led ... assignments and exams.What is the Job Board and how do I gain access to it? The Job Board gives you access to resume, cover letter and interview information with instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA  more...

Home Energy Fundamentals ... home more energy efficient will be covered, and you will gain an understanding of the basic types of renewable energy available.Student has access for 60 days but may complete the course sooner. Home Energy Fundamentals In this five-module online course, you will get an understanding of the fundamentals of energy before going on to receive a detailed primer on how your home uses energy and  more...

Library Privacy & Confidentiality: Law and Policy ...nfidentiality: Law and Policy is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to library user privacy and other issues. Library Privacy & Confidentiality: Law and Policy ?Library Privacy & Confidentiality: Law and Policy? is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to  more...

Life Cycle Assessment for Designers ...e Assessment for Designers In this online course you will gain an understanding of how Life Cycle Assessment (LCA) supports the role of the Interior Designer and other green builders in achieving sustainable interiors, and the importance of LCA in materials selection. You will receive an overview of how LCA relates to other "green" product evaluation systems. Finally, you`ll learn about the  more...

Windows Vista ...s, screen savers, and Desktop themes. Students will also gain an understanding of the file system in Windows, including how to use folder windows to copy and move files, create folders, and work with shortcuts. The course will also look at the media tools available with Windows Vista, as well as the applications available to help keep your family and computer safe while surfing the Internet.  more...

Build Your Own BIZ - Better Budgeting ...gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create a Business Budget  more...

Build Your Own BIZ - Teamwork ... key points so you may successfully apply the information gained from this course to your particular business situation. Build Stronger Teams This course will help you build teams that perform well and help your company gain a competitive advantage. The class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The costs of teamwork The  more...

Doing Business in India ...rking with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and  more...

Cisco CCNA Internetworking Technologies 2 ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit describes the second and third layers of the OSI reference model, the Data Link layer and the Physical Layer. It describes functions include physical addressing, network topology, error notification, sequencing frames, and flow control for the Data  more...

Cisco CCNA Router Configuration Basics ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the internal components of routers. You will learn about the information stored by the different router components and about the LAN and WAN interfaces on a router that provide network connectivity to the router. This unit also  more...

Cisco CCNA TCP/IP Addressing on CISCO Routers ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit describes various layers present in the TCP/IP protocol suite. The TCP/IP protocol suite maps roughly to the OSI reference model. In this unit, you will learn about the Application layer protocols. This unit also discusses the TCP and UDP protocols  more...

Cisco CCNA IP Routing Concepts ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the routing process, which determines the best path to destination networks for incoming packets. You will also learn about the addressing schemes of several Network layer protocols. This unit also covers the difference  more...

Cisco CCNA IP Routing Configuration ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate (CCNA). This unit defines static and default routes, lists the commands that can be used to configure static and default routes, and discusses the advantages of static routes. Routing tables are also defined in this unit. The unit also defines administrative distance  more...

Cisco CCNA IPX Routing ...e necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This unit also describes the communication process between two servers on an IPX network and the  more...

Life Cycle Assessment for Designers ...e Assessment for Designers In this online course you will gain an understanding of how Life Cycle Assessment (LCA) supports the role of the Interior Designer and other green builders in achieving sustainable interiors, and the importance of LCA in materials selection. You will receive an overview of how LCA relates to other "green" product evaluation systems. Finally, you`ll learn about the  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ...act the increasingly environmentally conscious market and gain a competitive edge, it must become known as an eco-friendly company. This course may be completed as quickly as you care to work through the subject matter. Whether you are a business owner, office manager, HR manager, business professional or green-team project leader who wants to know how to get started with a sustainability  more...

FMLA: What Supervisors Need to Know ...ts organizations as well as how to implement it. You will gain valuable information on qualifying events and how requests should be handled. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from anywhere. FMLA: What Supervisors Need to Know Family structure and parental roles have changed a lot over the  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...60,000 per year or more. Your income will increase as you gain experience, but medical transcription is not a get-rich-quick profession.Q: How do I complete daily assignments?How do I get graded on my work? A: Upon completion of enrollment you will be contacted by the course instructor who will provide you with the details of how the course will be administered. A comprehensive Student Syllabus  more...

Portfolio to Interview: Landing a Job as a Technical Writer ... in hiring as well as seeking top-level positions. You'll gain from his insight into how interviewers think, how they are trained, and how big corporations approach job candidates and job performance in general. Portfolio to Interview: Landing a Job as a Technical Writer This course will help you succeed in an interview to get a job as a technical writer. You will create a writing portfolio  more...

Certificate in Professional Technical Communication ...er a wide range of projects. Just as importantly, you can gain a broad set of skills that will benefit every project. The organizational skills required for a user guide, the attention to client guidelines required for a proposal, and the ability to weave in examples and interviews required for a technical magazine article can carry over into other types of writing. Your proposals will be more  more...

Recognizing a Leader Do you feel that your people can't get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences  more...

Tomorrow s Managers Development Tools ...y applying these methods to real life scenarios, you will gain a better understanding of ways to apply these principles in your own work environment. You'll be given step-by-step, cutting-edge methods for creating and executing a performance agreement that sets the standard for development. You will explore the techniques for partnering with your top people. After completing this course, you  more...

Introduction to Online Branding Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Preparing for the Behavioral Interview Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong  more...

The Telecommunications Industry Overview Version 2 Connecting the globe, the telecommunications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly  more...

Managing Delegation Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and  more...

Elements of Marketing Strategy You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their  more...

Views on Organizational Change The way that you respond to your new job role, new responsibilities, or fresh procedures is unique to you. The way that you react to change is intensely personal. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of  more...

Preparing for Change When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...

System Archetypes Systems repeatedly fall into common patterns. In this course, you will learn five system archetypes, patterns that appear in every organization. By becoming aware of an archetype and learning how to identify it in your work situations, you gain a strong tool for assessing the structure and forces at work in your organization. Archetypes are used to clarify and test models as well as compile the  more...

Strategic Approaches to Managing IT Projects Are you looking to enhance your project management skills? Are you looking for new approaches to better manage IT projects? As you proceed through this course, you will learn new procedures and techniques that will improve your project management skills. You will learn new practices for process planning and systems management planning. You will also gain insight on how to better resource for IT  more...

Crafting Deals "A wise man will make more opportunities than he finds." Could Francis Bacon possibly have been wondering about how to make the most out of his dealings with other people when he wrote those words? Do you ever wonder about your own ability to create opportunities for yourself? Think of something that you really wanted in the past. It could be anything--a promotion at your workplace, a new car, or  more...

Managing Delivery ...if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what you can offer them, you must deliver effective project management throughout the consulting assignment. Set milestones to check on performance regularly, and  more...

Sales Skills Gaining Customer Commitment ...Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you  more...

Essentials of Business Law Employment Law ...nce Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Agency Laws (0.5 - 1 hour)  more...

Essentials of Business Law The Legal Environment ...nce Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Business Law (0.5 - 1 hour)  more...

Strategic Management Establishing Strategic Focus ... associated with strategic management, recognize benefits gained from a successful strategic plan, and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making, and the guidelines to make the strategic management process successful. Learn To Recognize the definition of strategic  more...

Competitive Intelligence Analysis Dissemination ...competitive intelligence. Through her questions, you will gain a better understanding of this component of the competitive intelligence process. Unit 2: Analyzing Information (0.5 - 1 hour) Identify four criteria that competitive intelligence should meet. Sequence the steps for analyzing information. Choose an analysis  more...

Managing Business Risk Risk Assessment Control ...new project. Through your discussion with Laura, you will gain a greater understanding of risk sources and categorizing risks. Unit 2: Risk Evaluation and Control (0.5 - 1 hour) Identify the characteristics of hazards. Identify the methods for measuring risk. Identify the components of risk evaluation.  more...

Oracle Database 10g Administration Workshop I Part 4 ...gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will also be taught about undo management, lock management, and backup and recovery techniques. Learn To: Identify benefits of undo data. Identify features of undo segments. Identify undo management tasks that a DBA should perform to use  more...

C Programming - Part 2 ...e object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the assignment operate. Initialize objects. Convert data types. Identify the issues related to inheritance. Identify the effect of access specifiers on  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ...tabase performance with minimal effort. Participants will gain experience creating optimal access paths, such as partitioned views, B-tree indexes, bitmapped indexes, index clusters, and hash clusters. Participants will then be able to test the results of their tuning efforts using performance analysis tools. L earn To: Identify the need and areas for tuning the performance of SQL  more...

SQL Server 7 0 System Administration - Part 3 ...aces and fixed roles involved in performing backups. Gain a working knowledge of database, transaction log and filegroup backups and perform these backups as a system administrator. Restore damaged or incomplete databases. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and  more...

IIS 4 0 Creating Configuring a Web Server - Part 1 ...rosoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the key features and components of Microsoft Internet Information Server 4.0. Install Internet Information Server 4.0 on a Windows NT 4.0 server.  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ...rosoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Create and interpret WebMaps in Content Analyzer. Use the tools available in Content Analyzer to determine the cause of some common problems. Configure log  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 ...rosoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the Microsoft Windows NT and Internet Information Server security measures that can be implemented to secure a Web site on an Internet Information Server.  more...

Outlook 2000 Expert User ...legate access to a private folder to another person. To gain access to another person's private folder. Open an item in a public folder. Publish a Net folder to share a Calendar across the Internet and grant permission to users. Subscribe to a Net Folder. Identify the different types of standard forms. Create a customized Contacts form. Save a customized Contacts form to an  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...r. Sequence the steps that occur when a user attempts to gain access to a Windows 2000 resource on a network. Customize an MMC console by adding a specified snap-in to it. Match the methods used to distribute customized MMC consoles with their advantages. Create a taskpad view in an existing MMC console by using New Taskpad View Wizard. Add a task to an existing taskpad view by using New  more...

Project 2000 Proficient User ... the two-part series will add to the skills and knowledge gained in the first course. In this course, students will gain proficiency with Project Central, be able to customize a Project plan and use advanced functions. L earn To: Perform advanced functions to manage a project. Manage multiple projects, tasks, and resources. Create and applying a template to create a new project.  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...stering a GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise client. Identify installation strategies, the installation, the configuration of the workstations, and the maintenance  more...

Exchange 2000 Server--Part 2 Configuring ...of Outlook Web Access security. Identify the methods to gain access to a mailbox from a single-server environment. C ontent Emphasis Skills-Based A udience The target audiences for this course are System Administrators and Network Designers. Prerequisite for this course is to teach students how to configure Exchange 2000 server once it has been installed. T otal Learning  more...

Oracle Database 10g Administration Workshop I Part 1 ...gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will be taught to create an operational database and properly manage the various structures in an effective and efficient manner including performance monitoring, database security, user management, and backup/recovery techniques. Learn To:  more...

Red Hat Linux Part 1 User Fundamentals ...various starting points. Identify Linux help resources. Gain access to the manual pages. Use the apropos and whatis commands. Unit 2: Working with Files and Disks Duration: 2 - 3 Hour(s) Identify the features of disk organization for Linux partitions. Identify the features of the main Linux file system types. Identify the features of Linux users' home directories. Identify  more...

Visio 2000 ...2000. Beyond a basic introduction, however, students will gain experience in creating project management, networking, database and TQM illustrations for IT organizations. Learn To Identify the tasks that can be performed using Microsoft Visio 2000 Enterprise Edition. Identify the components used for performing specific tasks in Microsoft Visio 2000 Enterprise Edition. Create a block  more...

Self Development Improving Your Memory ... memory. Through her questions and your answers, you will gain a better understanding of the models of memory and ways to improve your memory and your ability to recall information. Unit 2: Your Memory (0.5 - 1 hour) Recognize how to associate and personalize information to enhance your memory. Identify cues that can trigger your memory about  more...

Business Travel Safety International Travel In ''Business Travel Safety: International Travel,'' you will learn how to make travel preparations and international travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Finally, you will learn how to avoid and handle physical and nonphysical crimes in foreign countries.  more...

Systems Analysis Using Client Server Model Part 1 Client Server Env ...eatures. o Identify factors that result in productivity gain for end users. o Identify business issues to consider during environment evaluation. Audience The audience for this course includes technical managers, system administrators, system analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for businesses, optimizing a  more...

Security Certification Curriculum ...is curriculum is targeted at IT professionals who wish to gain CompTIA Security+ certification. Participants should have a minimum of two years networking experience and possess a thorough knowledge of TCP/IP. CompTIA recommended that the Security+ test candidate have the knowledge and skills equivalent of those tested for in the CompTIA A+ and Network+ certification exams. The following  more...

Security Part 1 Security Concepts ...is curriculum is targeted at IT professionals who wish to gain CompTIA Security+ certification. Participants should have a minimum of two years networking experience and possess a thorough knowledge of TCP/IP. CompTIA recommended that the Security+ test candidate have the knowledge and skills equivalent of those tested for in the CompTIA A+ and Network+ certification exams. The following  more...

Security Part 2 Communication Security ...is curriculum is targeted at IT professionals who wish to gain CompTIA Security+ certification. Participants should have a minimum of two years networking experience and possess a thorough knowledge of TCP/IP. CompTIA recommended that the Security+ test candidate have the knowledge and skills equivalent of those tested for in the CompTIA A+ and Network+ certification exams. The following  more...

Security Part 3 Infrastructure Security ...is curriculum is targeted at IT professionals who wish to gain CompTIA Security+ certification. Participants should have a minimum of two years networking experience and possess a thorough knowledge of TCP/IP. CompTIA recommended that the Security+ test candidate have the knowledge and skills equivalent of those tested for in the CompTIA A+ and Network+ certification exams. The following  more...

Business Finance Risk Analysis ...ne risk. Through her questions and your answers, you will gain a better understanding of probability analysis and rate of return, and calculating risk. Unit 2: Portfolio Risk (0.5 - 1 hour) • Identify the purpose of a correlation coefficient. • Calculate the expected rate of return on a stock portfolio. •  more...

Financial Statements Reading Analyzing an Annual Report ...reports. Through her questions and your answers, you will gain a better understanding of the fundamentals of annual reports, the users of annual reports, and the basic components that make up an annual report. Unit 2: Reading Notes to Financial Statements (0.5 - 1 hour) • Identify information a company must disclose in an annual report. •  more...

Budgeting Creating Analyzing a Budget ...e budgeting process. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Why Businesses Budget (0.5 - 2  more...

Budgeting Operating Manufacturing Budgets ...performance issue. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Operating Budgets (0.5 - 2 hours)  more...

Budgeting Capital Budgeting ...evaluation methods. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to Capital Budgeting (0.5 - 2  more...

Effective Presentations Planning a Presentation ...ethods. Audience Managers and employees who want to gain the knowledge and skills needed to prepare to give presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options German, Japanese, UK English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Effective Presentations Essentials of Persuasion ...dience. Audience Managers and employees who want to gain the knowledge and skills needed to give persuasive presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English, Japanese, German Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Effective Presentations The Presentation Process ...tation. Audience Managers and employees who want to gain the knowledge and skills to give effective presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English, German, Japanese Total Learning Time 2 to 4 hours Objectives Unit 1: Background  more...

Call Center Mgt Measuring Quality Performance ...late a rostered staff factor. Gain employee approval for a new scheduling decision. Identify reports that call center managers should use. Apply guidelines for communicating to executives. Audience The target audience for this series is all center managers who want to find ways to help their inbound call  more...

Interviewing Skills Preparing for an Interview ...ing technology-based interviewing. Additionally, you will gain an understanding of critical sources of information about candidates and the benefits and drawbacks of pre-employment testing. Learn To: Understand fundamental information about interviews, including special skills and types of interviews. Be able to analyze aspects of your organization, such as jobs within it and  more...

Human Resource Law Americans With Disabilities Act ...Disabilities Act. Through a series of questions, you will gain a greater understanding of the Act, the protection it provides to covered employees, and the reasons why an individual covered under the ADA is qualified for a job. Unit 2: Employer Duties (0.5 - 1 hour) Identify the definition of reasonable accommodation. Sequence the steps used to  more...

Leadership Development Goal Setting ...a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Setting Project Goals (0.5 - 1 hour) Take the steps needed to develop effective goals. Adjust goals appropriately. Communicate assertively. Recognize how to gain support for goals.  more...

Value Chain Management Elements of the Value Chain ...improve a company a a s profits. You will learn how to gain strategic hold through branding, supplier relationships, unique offerings, and ensuring customer satisfaction. Learn To Differentiate between the value chain and the supply chain. Identify key features of value chain management. Identify benefits  more...

Essentials of Management Succeeding as a New Manager ...ive first impression and what actions will enable them to gain respect as a new manager. In addition, students learn how to maintain control and enhance employee productivity. Learn To Understand the importance of your attitude when managing others. Conduct a successful first meeting with employees. Follow  more...

Value Chain Management Managing a Value Chain ... Learn To Apply ways to gain cost advantage. Identify ways of creating buyer value. Recognize types of relationships between business units. Identify stages in developing a collaborative relationship. Identify the features of a market-driven logistics  more...

Conducting Meetings The Meeting Process ...types of meetings are, discuss the benefits organizations gain from meetings, and uncover the common misconceptions associated with meetings. Unit 2: Planning a Meeting (0.5 - 1 hour) Know how to create an objective for a meeting. Choose an appropriate time and location for a meeting. Prepare an effective meeting agenda.  more...

Operations Management Operations Components ... series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: HR, Job Design, and Facility Layout (0.5 - 1 hour)  more...

Managing Change Implementing the Change Process ... the need for the new customer service program as well as gain support from the team leaders. Unit 2: The Change Vision (0.5 - 1.5 hours) Sequence the steps for developing a change vision. Develop a change vision. Identify the guidelines for communicating a change vision. Communicate a change  more...

Managing Change Overcoming Change Obstacles ...ational. Through her questions and your answers, you will gain a better understanding of the obstacles to change. Unit 2: Creating a Change Environment (0.5 - 1.5 hours) Identify why you need to approach change creatively. Identify guidelines for developing employee commitment to change. Demonstrate your listening  more...

Project Management Essentials Controlling Closing a Project ...ntrol change. Linda has led a number of project teams and gained a great deal of experience in the field. Since you are a new project manager, management thought it would be important for Linda to test your knowledge and understanding of certain elements of project management. Linda will ask you a series of questions designed to gauge your understanding of change control systems and your  more...

Advanced Project Mgmt Project Estimating Techniques ...estimates. Through her questions and your answers, you'll gain a better understanding of these three estimating techniques. Unit 2: PERT, Function Point, and Forecasting (0.5 - 1 hour) Calculate a PERT estimate. Identify cautions for using PERT estimates. Identify the description of function point analysis.  more...

Project Leadership Leading the Project Team ...ve expressed an interest in leading the team. In order to gain a better understanding of your abilities and your readiness as a team leader, Ronald will ask you a series of questions designed to test your knowledge and understanding of how to prioritize and complete projects effectively. Unit 3: Overcoming Project Management Challenges (1 - 2 hours) Identify the  more...

Administrative Assistant Skills Understanding Basic Skills In Administrative Assistant Skills: Understanding Basic Skills, you will learn how to handle mail and telephone calls, file information, and plan business trips. You will also learn what office equipment you should know how to use and how to maintain your office supply needs. In addition, you will learn what to do when your supervisor gives you a message to disseminate, what business documents you  more...

Essentials of Business Law Contract Law ...nce Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Making Business Transactions  more...

Essentials of Business Law Cyberlaw ...nce Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Essentials of Cyberspace (0.5 -  more...

IIS 4 0 Creating Configuring a Web Server - Part 4 ...rosoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the features of Microsoft Index Server. Identify the features as well as use Microsoft SMTP Service and Microsoft NNTP Service of Microsoft Internet Information  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...r. Sequence the steps that occur when a user attempts to gain access to a Windows 2000 resource on a network. Customize an MMC console by adding a specified snap-in to it. Match the methods used to distribute customized MMC consoles with their advantages. Create a taskpad view in an existing MMC console by using New Taskpad View Wizard. Add a task to an existing taskpad view by using New  more...

Operations Management Fundamentals of Operations Management ... series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Understanding Operations Management (0.5 - 1 hour)  more...

Security Part 4 Cryptography Operational Security ...is curriculum is targeted at IT professionals who wish to gain CompTIA Security+ certification. Participants should have a minimum of two years networking experience and possess a thorough knowledge of TCP/IP. CompTIA recommended that the Security+ test candidate have the knowledge and skills equivalent of those tested for in the CompTIA A+ and Network+ certification exams. The following  more...

Executive Level Leadership Leadership Communication .... Identify five strategies to gain information. Apply criteria to test the quality of given information. Identify seven aspects of performance. Identify the four key issues that affect performance problems. List the five steps used to develop quality  more...

Operations Management Operations Management Tools ... series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Decisions and Problem Solving in Operations (0.5 - 1 hour)  more...

Mentoring Using a Mentor to Your Advantage ...ow to develop a strong relationship with their mentor and gain the most from being mentored. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options Japanese, US English, French Total Learning Time 2 to 4 hours Objectives Unit 1: Becoming an Effective Mentee (0.5 - 1 hour)  more...

Advanced Six Sigma Leading Six Sigma Deployment ...ote communication about Six Sigma. Additionally, you will gain understanding of the roles and responsibilities of executives and other key Six Sigma team members. Learn To: Understand who should be involved in deploying Six Sigma and how they can maximize the success of the Six Sigma initiative in their organization. Understand what steps are needed to develop a Six Sigma  more...

Six Sigma DMAIC Controlling the Improved Process ... to improve yourself in some way--for example, to lose or gain weight, or to exercise regularly? If you have, you know that you have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have to work just as hard to  more...

Introduction to Six Sigma ...means and the critical elements of the approach. You will gain an understanding of the new roles that some employees will fill. This course will introduce you to a straightforward framework for satisfying your customers, reducing waste, and increasing efficiency and quality in your organization. You will then examine how you can meet Six Sigma challenges and the skills you will need to grow in  more...

Tracheostomy Care for the Sub-Acute Care Setting Changes in Medicare payment made in 2010, are leading to an influx of patients with tracheostomy and those who are ventilator dependent into sub-acute skilled nursing facilities. Health care reform will further influence this trend and reimbursement will depend on quality care and positive outcomes. This course is for practitioners and facilities who want to be proactive in being able to meet the  more...

Crime Scene Cleaners Training Academy ...gain a wealth of knowledge with this comprehensive Online Virtual WBT (Web Based Training) Module as well as actual Hands-On Training either in a Mock-Up scenario or out on actual incidents. Students will receive the following course package: * CTS Decontamination Specialist Training * 40 Hour HAZWOPER Training 29 CFR 1910. 120(e) * HAZCOM 29 CFR 1910. 1200 * HAZMAT  more...

Stimulus Package On-Line Training (NO HANDS-ON) ...Package $1556. 70 "NO HANDS-ON TRAINING" Students will gain a wealth of knowledge with this comprehensive Online Virtual WBT (Web Based Training) Module. Students will receive the following course package: * CTS Decontamination Specialist Training * 40 Hour HAZWOPER Training 29 CFR 1910. 120(e) * HAZCOM 29 CFR 1910. 1200 * HAZMAT 49 CFR parts 100-185 and 29 CFR 1910.  more...