Online Gaining eLearning - Training Resources
Gaining Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Online Training Directory
Travel Agency Computer Training Competencies
This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.
more...
This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.
more...
Selling With an Unfair Advantage: No Lying, Cheating or Deception
... language effectiveness; how to find and reach prospects; gaining and maintaining rapport; the art of asking questions for clarifying needs; relating features and benefits to the customer context; how to listen and what to listen for; recognizing and handling objections; then when, how and what`s of getting action. The new millennium is complex and different. To prosper requires a fresh
more...
... language effectiveness; how to find and reach prospects; gaining and maintaining rapport; the art of asking questions for clarifying needs; relating features and benefits to the customer context; how to listen and what to listen for; recognizing and handling objections; then when, how and what`s of getting action. The new millennium is complex and different. To prosper requires a fresh
more...
Paralegalism Career Overview
Start a new career. Students learn about law and the role of the paralegal and what it takes to become one.
Paralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students
more...
Start a new career. Students learn about law and the role of the paralegal and what it takes to become one.
Paralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students
more...
Oracle 10g OCA
The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to.
Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what
more...
The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to.
Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what
more...
Moving from Trainer to Performance Consultant
...and tips. This course will help you identify the steps to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.
Taking a step up in your career is an exciting time. Now
more...
...and tips. This course will help you identify the steps to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.
Taking a step up in your career is an exciting time. Now
more...
Management & Leadership Continuous Quality Improvement (CQI) Training Program
This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization.
In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of
more...
This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization.
In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of
more...
Database Management
...xamples. This course is designed for anyone interested in gaining familiarity with database management.
Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required However some experience using Microsoft Access is recomended. There are two database case examples that are used throughout the course to illustrate
more...
...xamples. This course is designed for anyone interested in gaining familiarity with database management.
Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required However some experience using Microsoft Access is recomended. There are two database case examples that are used throughout the course to illustrate
more...
Applying Leadership Basics
...eading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate direction, and develop and maintain positive relationships.
more...
...eading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate direction, and develop and maintain positive relationships.
more...
Conflict Intervention
Course description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties,
more...
Course description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties,
more...
Building Strong Customer Relationships
Course description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using
more...
Course description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using
more...
From 123-CBT Computer Based Training
The Strategic Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then
more...
The Strategic Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then
more...
Working with Your Customer s Key Players
Strong customer relationships are essential for long-term sales success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an
more...
Strong customer relationships are essential for long-term sales success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an
more...
The Territorial Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,
more...
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,
more...
Gaining Access to Key Personnel at Your Target Accounts
In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your
more...
In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your
more...
Implementing Creative and Innovative Ideas
A creative idea only truly becomes an innovation when it is implemented successfully in the organization.After all, what's an idea without execution? Execution is crucial if the idea is to start making or saving money.The process of implementing creative ideas is what makes great ideas become brilliant ideas. But this success is never immediate. On the contrary, even the greatest ideas demand
more...
A creative idea only truly becomes an innovation when it is implemented successfully in the organization.After all, what's an idea without execution? Execution is crucial if the idea is to start making or saving money.The process of implementing creative ideas is what makes great ideas become brilliant ideas. But this success is never immediate. On the contrary, even the greatest ideas demand
more...
Professional Skills for Customer Service Agents
...rotocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When
more...
...rotocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When
more...
Bridge the Expectations Gap
...customer-company interaction in the cycle of service, and gaining awareness of what the result of each is likely to be. Are your systems designed for your convenience, or the customers? Do they make it easier or more difficult for customers to do business with you? By mapping the service process, as you will be taught, you'll be able to see more easily where the process can be streamlined for
more...
...customer-company interaction in the cycle of service, and gaining awareness of what the result of each is likely to be. Are your systems designed for your convenience, or the customers? Do they make it easier or more difficult for customers to do business with you? By mapping the service process, as you will be taught, you'll be able to see more easily where the process can be streamlined for
more...
Increasing Emotional Intelligence
In today's workplace, you need to have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by
more...
In today's workplace, you need to have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by
more...
Creating Change Gaining Allies
...k, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need
more...
...k, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need
more...
Communicating and Implementing Requirements
...and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore methods of creating a requirements communication plan, developing and
more...
...and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore methods of creating a requirements communication plan, developing and
more...
Leading High-performance On-site Teams
Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team
more...
Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team
more...
Six Sigma Reducing Variation to Improve Quality
...to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and where it exists and how it creates waste, and you'll learn key tools for identifying and measuring this waste in your organization. Next, you'll learn the key causes of variation and how to classify these causes as a step toward their elimination. You'll also learn the basics of
more...
...to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and where it exists and how it creates waste, and you'll learn key tools for identifying and measuring this waste in your organization. Next, you'll learn the key causes of variation and how to classify these causes as a step toward their elimination. You'll also learn the basics of
more...
Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology
...tiple domain structure. Identify the process involved in gaining access to resources across domains. Identify the types of trusts used in inter-domain access. Develop a strategy for designing a multiple domain. Identify the guidelines for designing a multiple domain tree. Identify the guidelines for designing multiple-tree forests. Identify the guidelines for designing multiple forests.
more...
...tiple domain structure. Identify the process involved in gaining access to resources across domains. Identify the types of trusts used in inter-domain access. Develop a strategy for designing a multiple domain. Identify the guidelines for designing a multiple domain tree. Identify the guidelines for designing multiple-tree forests. Identify the guidelines for designing multiple forests.
more...
Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology
...tiple domain structure. Identify the process involved in gaining access to resources across domains. Identify the types of trusts used in inter-domain access. Develop a strategy for designing a multiple domain. Identify the guidelines for designing a multiple domain tree. Identify the guidelines for designing multiple-tree forests. Identify the guidelines for designing multiple forests.
more...
...tiple domain structure. Identify the process involved in gaining access to resources across domains. Identify the types of trusts used in inter-domain access. Develop a strategy for designing a multiple domain. Identify the guidelines for designing a multiple domain tree. Identify the guidelines for designing multiple-tree forests. Identify the guidelines for designing multiple forests.
more...
Sales Skills Gaining Customer Commitment
...Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you
more...
...Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you
more...
Professional Selling Over the Phone Closing a Sale
...ss-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the guidelines for preparing to close telesales.
more...
...ss-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the guidelines for preparing to close telesales.
more...
NetWare 5 Administration - Part 1
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification.
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: NetWare 5 and Novell Directory Services (NDS)
Duration: 1 - 2 Hour(s)
Identify the basic hardware components of a network.
Identify the responsibilities
more...
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification.
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: NetWare 5 and Novell Directory Services (NDS)
Duration: 1 - 2 Hour(s)
Identify the basic hardware components of a network.
Identify the responsibilities
more...
NetWare 5 Administration - Part 2
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first part of the Novell NetWare 5 Administration series (course 82301).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Novell Distributed Print Services
more...
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first part of the Novell NetWare 5 Administration series (course 82301).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Novell Distributed Print Services
more...
NetWare 5 Administration - Part 3
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first two parts of the Novell NetWare 5 Administration series (courses 82301-02).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Managing File System Security
more...
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first two parts of the Novell NetWare 5 Administration series (courses 82301-02).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Managing File System Security
more...
NetWare 5 Administration - Part 4
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first three parts of the Novell NetWare 5 Administration series (courses 82301-03).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Z.E.N. Works: Distributing
more...
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first three parts of the Novell NetWare 5 Administration series (courses 82301-03).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Z.E.N. Works: Distributing
more...
NetWare 5 Administration - Part 5
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first four parts of the Novell NetWare 5 Administration series (courses 82301-04).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Managing Resources
more...
... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first four parts of the Novell NetWare 5 Administration series (courses 82301-04).
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Managing Resources
more...
NetWare 5 Administration - Part 1
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification.
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: NetWare 5 and Novell Directory Services (NDS)
Duration: 1 - 2 Hour(s)
Identify the basic hardware components of a network.
Identify the responsibilities of
more...
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification.
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: NetWare 5 and Novell Directory Services (NDS)
Duration: 1 - 2 Hour(s)
Identify the basic hardware components of a network.
Identify the responsibilities of
more...
NetWare 5 Administration - Part 2
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first part of the Novell NetWare 5 Administration series (course 82301).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Novell Distributed Print Services (NDPS)
more...
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first part of the Novell NetWare 5 Administration series (course 82301).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Novell Distributed Print Services (NDPS)
more...
NetWare 5 Administration - Part 3
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first two parts of the Novell NetWare 5 Administration series (courses 82301-02).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Managing File System Security
more...
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first two parts of the Novell NetWare 5 Administration series (courses 82301-02).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Managing File System Security
more...
NetWare 5 Administration - Part 4
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first three parts of the Novell NetWare 5 Administration series (courses 82301-03).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Z.E.N. Works: Distributing and
more...
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first three parts of the Novell NetWare 5 Administration series (courses 82301-03).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Z.E.N. Works: Distributing and
more...
NetWare 5 Administration - Part 5
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first four parts of the Novell NetWare 5 Administration series (courses 82301-04).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Managing Resources
Duration: 3 -
more...
.... This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first four parts of the Novell NetWare 5 Administration series (courses 82301-04).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Managing Resources
Duration: 3 -
more...
Red Hat Linux Part 2 Advanced Topics for Users
Course Overview The second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes
more...
Course Overview The second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes
more...
Strategic Sales Series
The Strategic Sales Series includes the following courses: Strategic Sales: Gaining Access to the Executives Strategic Sales: Building the Executive Relationship Strategic Sales: Developing Executive Proposals To review individual course descriptions, please return to the previous page and select the desired title(s).
more...
The Strategic Sales Series includes the following courses: Strategic Sales: Gaining Access to the Executives Strategic Sales: Building the Executive Relationship Strategic Sales: Developing Executive Proposals To review individual course descriptions, please return to the previous page and select the desired title(s).
more...
Strategic Sales Gaining Access to the Executives
...Gaining Access to the Executive, you will learn how to understand an executive's goals and priorities, gather information about your prospect's needs, and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally, you will learn to work through the various
more...
...Gaining Access to the Executive, you will learn how to understand an executive's goals and priorities, gather information about your prospect's needs, and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally, you will learn to work through the various
more...
Strategic Sales Building the Executive Relationship
... Identify reasons for keeping the executive involved and gaining equal footing with the executive. Audience: This course is for senior sales professional that are tasked with selling enterprise solutions at an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and
more...
... Identify reasons for keeping the executive involved and gaining equal footing with the executive. Audience: This course is for senior sales professional that are tasked with selling enterprise solutions at an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and
more...
Sales Skills Series
The Sales Skills Series includes the following courses: Sales Skills: The Fundamentals Sales Skills: Prospecting and Addressing Needs Sales Skills: Overcoming Obstacles Sales Skills: Gaining Customer Commitment Sales Skills: Developing a Winning Strategy Sales Skills: Effectively Closing a Sale To review individual course descriptions, please return to the previous page and select the
more...
The Sales Skills Series includes the following courses: Sales Skills: The Fundamentals Sales Skills: Prospecting and Addressing Needs Sales Skills: Overcoming Obstacles Sales Skills: Gaining Customer Commitment Sales Skills: Developing a Winning Strategy Sales Skills: Effectively Closing a Sale To review individual course descriptions, please return to the previous page and select the
more...
Managerial Leadership Creating a Vision
Managerial Leadership: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision, basic steps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for
more...
Managerial Leadership: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision, basic steps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for
more...
Women in Leadership Becoming a Leader
...l Learning Time 2 to 4 hours Objectives Unit 1: Gaining Leadership Skills (0.5 - 1 hour) Identify the basic skills you need as a leader. Use the basic leadership skills. Sequence the steps for managing incoming information. Follow the steps for managing incoming information.
more...
...l Learning Time 2 to 4 hours Objectives Unit 1: Gaining Leadership Skills (0.5 - 1 hour) Identify the basic skills you need as a leader. Use the basic leadership skills. Sequence the steps for managing incoming information. Follow the steps for managing incoming information.
more...
Essentials of Management Succeeding as a New Manager
Essentials of Management: Succeeding as a New Manager equips individuals with the skills needed to transition effectively into their role as a new manager. They learn how to make a positive first impression and what actions will enable them to gain respect as a new manager. In addition, students learn how to maintain control and enhance employee productivity. Learn To
more...
Essentials of Management: Succeeding as a New Manager equips individuals with the skills needed to transition effectively into their role as a new manager. They learn how to make a positive first impression and what actions will enable them to gain respect as a new manager. In addition, students learn how to maintain control and enhance employee productivity. Learn To
more...
Value Chain Management Managing the Transition to a Value Chain
... Recognize challenges involved in gaining cost leadership. Recognize functions of training during transition to value chain management. Identify ways to overcome motivation and measurement challenges when managing change. Differentiate between quality and productivity challenges when
more...
... Recognize challenges involved in gaining cost leadership. Recognize functions of training during transition to value chain management. Identify ways to overcome motivation and measurement challenges when managing change. Differentiate between quality and productivity challenges when
more...
Managing High Performers Defining Finding High Performers
...n. To identify guidelines for gaining trust when managing high performers. To identify guidelines for selling the job to the high performer. Audience The audience for this curriculum is anyone in middle/ senior management, or anyone involved in employee management. Typical job titles might include: HR Manager, Team Leader, Executive
more...
...n. To identify guidelines for gaining trust when managing high performers. To identify guidelines for selling the job to the high performer. Audience The audience for this curriculum is anyone in middle/ senior management, or anyone involved in employee management. Typical job titles might include: HR Manager, Team Leader, Executive
more...
Frontline Leadership Preparing to Lead
Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult
more...
Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult
more...
Negotiating Advanced Negotiation Tactics
...dvanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that uses
more...
...dvanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that uses
more...
Advanced Six Sigma Leading Six Sigma Deployment
...etrics for Six Sigma deployment.
Develop strategies for gaining employees? support for Six Sigma.
Audience:
The target audience for this course is primarily Six Sigma deployment leaders, such as managers and executives who might be new to Six Sigma and need to know what organization-wide deployment entails, as well as executives who want to revitalize Six Sigma in organizations that
more...
...etrics for Six Sigma deployment.
Develop strategies for gaining employees? support for Six Sigma.
Audience:
The target audience for this course is primarily Six Sigma deployment leaders, such as managers and executives who might be new to Six Sigma and need to know what organization-wide deployment entails, as well as executives who want to revitalize Six Sigma in organizations that
more...
From Serebra Learning Corporation
Framing the Problem
When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight
more...
When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight
more...
The Strategic Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then
more...
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then
more...
Working with Your Customer s Key Players
Strong customer relationships are essential for long-term sales success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an
more...
Strong customer relationships are essential for long-term sales success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an
more...
The Territorial Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,
more...
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,
more...
Gaining Access to Key Personnel at Your Target Accounts
In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your
more...
In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your
more...
Completing Outbound Sales Calls
You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved
more...
You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved
more...
Professional Skills for Customer Service Agents
...rotocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When
more...
...rotocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When
more...
Identifying Your Customer s Expectations
Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate
more...
Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate
more...
Increasing Your Emotional Intelligence
In today's workplace, you need to have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by
more...
In today's workplace, you need to have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by
more...
Gaining Allies Creating Change
...ck, I'll scratch yours. Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need
more...
...ck, I'll scratch yours. Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need
more...
Managing High Performers Identifying Competencies and Interviewing
Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for
more...
Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for
more...
Six Sigma Reducing Variation to Improve Quality
...to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and where it exists and how it creates waste, and you'll learn key tools for identifying and measuring this waste in your organization. Next, you'll learn the key causes of variation and how to classify these causes as a step toward their elimination. You'll also learn the basics of
more...
...to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and where it exists and how it creates waste, and you'll learn key tools for identifying and measuring this waste in your organization. Next, you'll learn the key causes of variation and how to classify these causes as a step toward their elimination. You'll also learn the basics of
more...
The J2EE Connector Architecture
To introduce the J2EE Connector Architecture and demonstrate how it can be used by J2EE applications Java developers; business analysts, system architects, technical managers, and technology evaluators who are interested in gaining an overview of the J2EE Connector Architecture
more...
To introduce the J2EE Connector Architecture and demonstrate how it can be used by J2EE applications Java developers; business analysts, system architects, technical managers, and technology evaluators who are interested in gaining an overview of the J2EE Connector Architecture
more...
Communicating and Implementing Requirements
...and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods of creating a requirements communication plan, developing and
more...
...and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods of creating a requirements communication plan, developing and
more...
Managing People : Planning a Meeting
...decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course looks at how to make the most of every business meeting through planning and preparation. It will help you decide whether it's right to meet at all and shows you how to prepare agendas that focus
more...
...decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course looks at how to make the most of every business meeting through planning and preparation. It will help you decide whether it's right to meet at all and shows you how to prepare agendas that focus
more...
Managing People : Leading a Meeting
Meetings are opportunities: to share information, exchange ideas and contribute to decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course shows you how to make the most of every business meeting. It will help you become a dynamic and effective leader whose
more...
Meetings are opportunities: to share information, exchange ideas and contribute to decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course shows you how to make the most of every business meeting. It will help you become a dynamic and effective leader whose
more...
Managing People : Following up a Meeting
Meetings are opportunities: to share information, exchange ideas and contribute to decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course will help you make the most of every business meeting. It will show you how to successfully follow up on your meetings so
more...
Meetings are opportunities: to share information, exchange ideas and contribute to decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course will help you make the most of every business meeting. It will show you how to successfully follow up on your meetings so
more...
Strategic Sales - Gaining Access to the Executives
...Gaining Access to the Executive you will learn how to understand an executive's goals and priorities gather information about your prospect's needs and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally you will learn to work through the
more...
...Gaining Access to the Executive you will learn how to understand an executive's goals and priorities gather information about your prospect's needs and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally you will learn to work through the
more...
Configuring and Operating Cisco IOS Devices
...ses the general bootup process connecting to a device and gaining access to the command line through user EXEC and then privileged EXEC modes. The information in Lesson 2 is specific to Catalyst switch startup initial configuration and basic commands. Lesson 3 prepares you to use the command line interface on a router by discussing the initial setup scripts login process help features edit keys
more...
...ses the general bootup process connecting to a device and gaining access to the command line through user EXEC and then privileged EXEC modes. The information in Lesson 2 is specific to Catalyst switch startup initial configuration and basic commands. Lesson 3 prepares you to use the command line interface on a router by discussing the initial setup scripts login process help features edit keys
more...
Professional Selling Over the Phone: Closing a Sale
Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers addressing rejection resolving telesales objections and closing a sale. In addition the program offers the student guidelines for preparing to close sales with customers.
more...
Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers addressing rejection resolving telesales objections and closing a sale. In addition the program offers the student guidelines for preparing to close sales with customers.
more...
Sales Skills: Gaining Customer Commitment
...Gaining Customer Commitment you will learn how to establish credibility and develop relationships with your clients as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need how to determine which stage of need a client is in and how to help clients envision themselves benefiting from your product or service. In addition you will
more...
...Gaining Customer Commitment you will learn how to establish credibility and develop relationships with your clients as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need how to determine which stage of need a client is in and how to help clients envision themselves benefiting from your product or service. In addition you will
more...
Negotiating: Advanced Negotiation Tactics
Negotiating: Advanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition this program includes examples of unethical negotiation tactics and what to do when faced with a party that
more...
Negotiating: Advanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition this program includes examples of unethical negotiation tactics and what to do when faced with a party that
more...
From B. F Environmental Consultant Inc
Wind Energy Training Program and Wind Energy Assessments
Wind energy and alternative energy training program using distance learning approach. The online wind energy courses offer an affordable means of gaining a strong background and understanding of wind energy systems, conducting wind energy assessments/ audits, a review of wind energy technology, and utility, municipal, and project wind energy applications. These courses presents the types of wind
more...
From Software Training Academy, Inc
Oracle 10g Administration
...e the structure and status of the database. This includes gaining a solid understanding of the purpose and content of many V$ and DBA-level views.
Create administrative users, including granting and using the SYSDBA privilege. Understand the purpose of Oracle supplied users SYS and SYSTEM.
Connect to the Oracle database as SYSDBA, both from a host server or - via the use of password
more...
...e the structure and status of the database. This includes gaining a solid understanding of the purpose and content of many V$ and DBA-level views.
Create administrative users, including granting and using the SYSDBA privilege. Understand the purpose of Oracle supplied users SYS and SYSTEM.
Connect to the Oracle database as SYSDBA, both from a host server or - via the use of password
more...
NET Tuning Debugging and Optimization
...ase study can serve as an effective vehicle for review or gaining exposure to these technologies, and so can be suitable for project leaders and architects who need a good understanding of .NET but may not have the time to take a complete curriculum of courses.
This course is practical, with many example program that demonstrate effective debugging and optimizing techniques. The goal is to
more...
...ase study can serve as an effective vehicle for review or gaining exposure to these technologies, and so can be suitable for project leaders and architects who need a good understanding of .NET but may not have the time to take a complete curriculum of courses.
This course is practical, with many example program that demonstrate effective debugging and optimizing techniques. The goal is to
more...
From Training Link Education S.E.A
Certificate in Accommodation (Laundry) Services
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Kitchen (Hygiene) Skills
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Kitchen (Stores) Skills
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Accommodation (Housekeeping) Services
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in General Cleaning of Guest Accommodation
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Accommodation (Bedroom) Services
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Guest Services Computer Skills
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Preparation for a Career in the Guest Services Industry
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Basic Skills for the Guest Services Industry
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Training Induction Skills for Guest Services Industries
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Catering (Cook/Chill) Services
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Accommodation (Self-Catering) Services
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme
more...
Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme
more...
Certificate In Catering Operations
Content: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most
more...
Content: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most
more...
Food Service
Content:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most
more...
Content:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most
more...
Bar Service
Content:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most
more...
Content:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most
more...
Beverage Service
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
Functions Supervision
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
Front of House (Services)
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
Front of House (Administration)
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for
more...
From SpeedTeach
Microsoft Dynamics AX (Axapta) 3.0 Training - Trade
The MS Dynamics AX Trade course is aimed at gaining theoretical and practical knowledge of the AX user interface structure and trade processes you can handle in Microsoft Dynamics AX 3.0.
more...
The MS Dynamics AX Trade course is aimed at gaining theoretical and practical knowledge of the AX user interface structure and trade processes you can handle in Microsoft Dynamics AX 3.0.
more...
Microsoft Dynamics NAV (Navision) Training - 4.0 Complete Application
The MS Dynamics NAV Complete Application course is aimed at gaining theoretical and practical knowledge of the applications structure, navigation and data processing.
more...
The MS Dynamics NAV Complete Application course is aimed at gaining theoretical and practical knowledge of the applications structure, navigation and data processing.
more...
Microsoft Dynamics NAV (Navision) 4.0 Financial Management
The MS Dynamics NAV Financial Management course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as managing financial processes with the help of Microsoft Dynamics NAV.
more...
The MS Dynamics NAV Financial Management course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as managing financial processes with the help of Microsoft Dynamics NAV.
more...
Microsoft Dynamics NAV 4.0 Inventory Management
The MS Dynamics NAV Inventory Management course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as inventory and warehouse management processes of Microsoft Dynamics NAV.
more...
The MS Dynamics NAV Inventory Management course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as inventory and warehouse management processes of Microsoft Dynamics NAV.
more...
Microsoft Dynamics NAV 4.0 Purchases and Payables
The MS Dynamics NAV Purchases & Payables course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as Purchases & Payables module of Microsoft Dynamics NAV.
more...
The MS Dynamics NAV Purchases & Payables course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as Purchases & Payables module of Microsoft Dynamics NAV.
more...
Microsoft Dynamics NAV (Navision) 4.0 Trade - Sales and Receivables
The MS Dynamics NAV Sales & Receivables course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as Sales & Marketing module of Microsoft Dynamics NAV.
more...
The MS Dynamics NAV Sales & Receivables course is aimed at gaining theoretical and practical knowledge of the user interface structure as well as Sales & Marketing module of Microsoft Dynamics NAV.
more...
Microsoft Dynamics AX 3.0 Training - Financial Management
The MS Dynamics AX Financial Management course is aimed at gaining theoretical and practical knowledge of the user interface structure and financial module of MS Dynamics AX.
more...
The MS Dynamics AX Financial Management course is aimed at gaining theoretical and practical knowledge of the user interface structure and financial module of MS Dynamics AX.
more...
Microsoft Dynamics AX 3.0 Training - Installation and Setup
The MS Dynamics AX Installation & Setup course is aimed at gaining theoretical and practical knowledge of the user interface structure, installation and general setup of MS Dynamics AX.
more...
The MS Dynamics AX Installation & Setup course is aimed at gaining theoretical and practical knowledge of the user interface structure, installation and general setup of MS Dynamics AX.
more...
Microsoft Dynamics AX (Axapta) 3.0 Training - Logistics
The MS Dynamics AX Logistics course is aimed at gaining theoretical and practical knowledge of the user interface structure and Inventory Management module of Microsoft Dynamics AX 3.0.
more...
The MS Dynamics AX Logistics course is aimed at gaining theoretical and practical knowledge of the user interface structure and Inventory Management module of Microsoft Dynamics AX 3.0.
more...
Microsoft Dynamics AX (Axapta) 3.0 Trade - Production
The MS Dynamics AX Production course is aimed at gaining theoretical and practical knowledge of the user interface structure and the Bill of Materials module of Microsoft Dynamics AX 3.0.
more...
The MS Dynamics AX Production course is aimed at gaining theoretical and practical knowledge of the user interface structure and the Bill of Materials module of Microsoft Dynamics AX 3.0.
more...
Microsoft Dynamics AX (Axapta) 3.0 Training - Complete Application
The MS Dynamics AX Complete Application course is aimed at gaining theoretical and practical knowledge of the applications structure, navigation, and data processing.
more...
The MS Dynamics AX Complete Application course is aimed at gaining theoretical and practical knowledge of the applications structure, navigation, and data processing.
more...
From Knowledge Matters LLC
CompTIA Linux
...gaining acceptance in American corporate environments. Get a head start on Novella ™s distribution of Linux for business. Troy University offers you one of the most effective ways to become CompTIA Linux+ Certified in the growing Information Technology industry. TROYa ™s new Learning Management System (LMS) drives the delivery and manages the content for this unique online program.
more...
From Wavelength
Content Writing for the Web Certificate Online Course
...b Content Creation***
6. Usability and Page-layout
7. Gaining the Visitora s Attention
8. Process of Writing Web Content
9. Goal Determination
10. Audience Analysis
11. Content Organization a Mastering the Inverted Pyramid
12. Aesthetics & Media
13. Web Media Components
14. When to use what a Effectiveness vs. cost!
15. Improving searchability of information - Search
more...
...b Content Creation***
6. Usability and Page-layout
7. Gaining the Visitora s Attention
8. Process of Writing Web Content
9. Goal Determination
10. Audience Analysis
11. Content Organization a Mastering the Inverted Pyramid
12. Aesthetics & Media
13. Web Media Components
14. When to use what a Effectiveness vs. cost!
15. Improving searchability of information - Search
more...
Instructional Design for Senior Professionals
... creation, but who wish to learn Instructional Design for gaining a distinctive edge in their chosen professions.
Course Prerequisites:
=====================
To take this course, the candidate should:
*have at least 16 years of education.
*be comfortable communicating in English.
*possess experience of 4 or more years in any of the following areas:
- training content
more...
... creation, but who wish to learn Instructional Design for gaining a distinctive edge in their chosen professions.
Course Prerequisites:
=====================
To take this course, the candidate should:
*have at least 16 years of education.
*be comfortable communicating in English.
*possess experience of 4 or more years in any of the following areas:
- training content
more...
From The Virtual Training Company
Introduction To Computer Forensics
Computer forensics is a new and exiting field that is gaining popularity. Because of the complexity and legal boundaries, few truly understand what skills are required to be an effective computer forensics technician. VTC author's Bobby Rogers and Brad Causey take you step by step through the entire investigative process, explaining all the details that an investigator would have to know. To begin
more...
Computer forensics is a new and exiting field that is gaining popularity. Because of the complexity and legal boundaries, few truly understand what skills are required to be an effective computer forensics technician. VTC author's Bobby Rogers and Brad Causey take you step by step through the entire investigative process, explaining all the details that an investigator would have to know. To begin
more...
MySQL
Virtual Training Company's MySQL tutorial is just what you need to begin designing and developing database management systems. Joshua Mostafa will help you go from a beginner's understanding of databases and SQL to gaining mastery knowledge in only 8 hours of training. He starts the tutorial by covering the basics of databases and SQL. Once you are comfortable with the basics, move on to the more
more...
Virtual Training Company's MySQL tutorial is just what you need to begin designing and developing database management systems. Joshua Mostafa will help you go from a beginner's understanding of databases and SQL to gaining mastery knowledge in only 8 hours of training. He starts the tutorial by covering the basics of databases and SQL. Once you are comfortable with the basics, move on to the more
more...
FileMaker Pro Scripting
...Company's FileMaker Pro Scripting tutorial is perfect for gaining a more in-depth understanding of the actual use of scripts in real-world situations. It is highly recommended that you complete Virtual Training Company's FileMaker Pro 3/4 (ISBN#1889347450) or 5 (ISBN #1889347876) so that you will have a basic knowledge of File Maker and will be familiar with scripts and calculations. Author
more...
...Company's FileMaker Pro Scripting tutorial is perfect for gaining a more in-depth understanding of the actual use of scripts in real-world situations. It is highly recommended that you complete Virtual Training Company's FileMaker Pro 3/4 (ISBN#1889347450) or 5 (ISBN #1889347876) so that you will have a basic knowledge of File Maker and will be familiar with scripts and calculations. Author
more...
From Canadian Centre for Professional Development
Professional Selling
Modules covered: Getting the Appointment, Planning the Call, Establishing Rapport, Identifying Objectives, Making a Recommendation, Handling Obstacles, Gaining Commitment and Following Up, Self Assessment and Review.
more...
Modules covered: Getting the Appointment, Planning the Call, Establishing Rapport, Identifying Objectives, Making a Recommendation, Handling Obstacles, Gaining Commitment and Following Up, Self Assessment and Review.
more...
From Skillspride Online Training
Introduction to JavaBeans
To go from the fundamentals of JavaBeans programming to the threshold of Advanced level. Gaining in depth programming and developer skills. A range of lab exercises reinforces the featured JavaBeans Technology aspects.
more...
To go from the fundamentals of JavaBeans programming to the threshold of Advanced level. Gaining in depth programming and developer skills. A range of lab exercises reinforces the featured JavaBeans Technology aspects.
more...
Introduction to JavaBeans
To go from the fundamentals of JavaBeans programming to the threshold of Advanced level. Gaining in depth programming and developer skills. A range of lab exercises reinforces the featured JavaBeans Technology aspects.
more...
To go from the fundamentals of JavaBeans programming to the threshold of Advanced level. Gaining in depth programming and developer skills. A range of lab exercises reinforces the featured JavaBeans Technology aspects.
more...
Microsoft Visual Basic v6 Introduction
To go from the fundamentals of Visual Basic programming to the threshold of Advanced level. Gaining in depth programming and developer skills. A range of lab exercises reinforce the featured Visual Basic language aspects.
more...
To go from the fundamentals of Visual Basic programming to the threshold of Advanced level. Gaining in depth programming and developer skills. A range of lab exercises reinforce the featured Visual Basic language aspects.
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
