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From 123-CBT Computer Based Training
Process Capability for Six Sigma on-line e-learning cbt (computer based)cd rom ...ifying the stability and normality of a given process, to gathering and interpreting capability and performance data using common indices. It also explores the special treatment of non-normal data and attributes data in the context of a capability study. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam  more...
Estimating and Budgeting Project Costs on-line e-learning cbt (computer based)cd rom ...gement Institute (PMI ). Specifically, this course covers gathering cost information from numerous sources and then utilizing that information to apply tools and techniques such as bottom-up estimating and reserve analysis for estimating costs. Learners will also determine the project budget by calculating reserves and funding requirements. This course provides a foundational knowledge base  more...
Performing Risk Analysis on-line e-learning cbt (computer based)cd rom ...sment. Quantitative risk analysis techniques include data gathering and representation and quantitative modeling techniques. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification  more...
Business Analysis Enterprise Analysis on-line e-learning cbt (computer based)cd rom ... defining solution scope and defining a business case for gathering data and being persuasive in arguments for a proposed solution. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA s Certified Business Analysis  more...
Writing a Business Case on-line e-learning cbt (computer based)cd rom Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned,  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based)cd rom ...ributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course concentrates on the techniques required to do this accurately and appropriately with the resources available to you.The first lesson explains why it's imperative that you have firm objectives for the survey in mind  more...
Facilitative Tools and Formats Offering Options on-line e-learning cbt (computer based)cd rom ...ective, fast means of handling a large project or quickly gathering the information needed to make a decision. You will learn to use multitasking formats as well as how to structure groups that are easy to debrief when the full group reconvenes. Other options abound. What about experiential learning techniques, structured go-arounds, or computer-aided meetings? Finally, you will explore the  more...
Identifying Project Risk on-line e-learning cbt (computer based)cd rom ...ers risk identification methods such as group information gathering techniques, diagramming techniques, and SWOT, assumptions, and checklist analyses. The results of these methods are compiled in the risk register, which is also covered in detail. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put  more...
Measurement Assessment and Metrics on-line e-learning cbt (computer based)cd rom ...nd of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance. This course explores data analysis techniques used to detect trends of projects and processes. It describes key concepts in statistical analysis and explains how data-gathering affects the people in an organization and vice versa. It is  more...
Performance Appraisal Essentials 360-Degree Appraisals on-line e-learning cbt (computer based)cd rom ...ance Appraisal Essentials: 360-Degree Appraisals By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers, customers, and direct reports, as well as from the appraisee. And when feedback from all these  more...
Footprinting Scanning Enumeration on-line e-learning cbt (computer based)cd rom ...Gathering information about a company, its network, and the servers, services, and ports that it uses and has open is a very important part of preparing for an attack on a network; but it is also tremendously important for an ethical hacker to take the same steps and to find the same weaknesses. This course will examine the steps taken to gather information, find a network range, network  more...
Cisco TSHOOT 1 0 Maintenance Troubleshooting Tools Applications on-line e-learning cbt (computer based)cd rom ...cesses, such as fault notification and baseline creation. Gathering and creating up-to-date and accurate documentation, and assembling a troubleshooting and maintenance toolkit are well worth spending time on. The effort invested in this will pay off during outages, when every minute counts. This course reviews the built-in Cisco IOS tools and commands. It also assesses and evaluates their  more...
Competitive Marketing Strategies Analyzing Competitors on-line e-learning cbt (computer based)cd rom ...ns? What do they do well and where do they miss the mark? Gathering and analyzing this kind of information is the starting point for developing effective strategies that can increase your competitive advantage and build market share. This course describes a process for developing a competitor intelligence system that enables you to better understand what you're up against and how you can use  more...
CompTIA Network 2009 Troubleshooting the Network on-line e-learning cbt (computer based)cd rom ...leshooting practices, including the steps for information gathering and documentation, to use to solve all sorts of issues. Common issues that can occur in modern networks are outlined along with many of the different hardware and software tools that can be used to find and resolve issues are explained. This course maps to the CompTIA's Network 2009 objectives that cover implementing a network  more...
Gathering Performance Data in SQL Server 2008 on-line e-learning cbt (computer based)cd rom ...Gathering Performance Data in SQL Server 2008 Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Database Development (Exam 70-433) In order to keep SQL Server 2008 running as efficiently as possible, SQL Server 2008 provides a variety of performance tuning and optimization utilities. Among these utilities are the SQL Server Profiler and the Database Engine Tuning  more...
Oracle Database 11g Execution Plans and Star Transformations on-line e-learning cbt (computer based)cd rom ...equired by a query most efficiently. This course explores gathering, displaying, and interpreting execution plans. It also covers the EXPLAIN PLAN command and the PLAN_TABLE, using AUTOTRACE, dynamic performance views that contain execution plan information, the Automatic Workload Repository (AWR), and SQL monitoring. The star schema is the simplest data warehouse schema. Defining a star schema  more...
Oracle Database 11g Optimizer Statistics Hints Cursor Sharing on-line e-learning cbt (computer based)cd rom ...execution plan for each SQL statement. This course covers gathering optimizer and system statistics, setting statistic preferences, using dynamic sampling, and manipulating optimizer statistics. if you use SQL statements where literal values are provided for the WHERE clause conditions, you get results in many versions of almost identical SQL to be stored in the library cache. If, instead of  more...
Oracle Database 11g R2 Intelligent Infrastructure Enhancements on-line e-learning cbt (computer based)cd rom ...gent infrastructure features to aid DBAs by automatically gathering performance metrics for problem detection and self-tuning purposes. The information gathered can be viewed by the DBA using either reports or views, as well as the alert log. Oracle Database 11g has expanded features for automatic SQL tuning and the Automatic Workload Repository, which allows the DBA to ensure the database is  more...
Oracle Database 11g R2 Managing Database Maintenance Performance on-line e-learning cbt (computer based)cd rom ...hey need it and that it is working without bottlenecks by gathering performance metrics. This course explores how to specify, review, and maintain audit information. It also discusses how to use Enterprise Manager to monitor performance, and how to use Automatic Memory Management (AMM) and the Memory Advisor to size the memory areas correctly, as well as how to troubleshoot invalid and unusable  more...
From Online Training Directory
Creating Outstanding Online Help: Principals and Practice (Software Industry) on-line e-learning cbt (computer based)study at homecourseware ... needs. This course provides the basic information about gathering and streamlining techniques used to create effective online help system outline to use for the software industry, including: needs analysis, viewing sample help systems from common applications, outline creation, and tips for writing in an online environment. The major assignment will be to create a detailed online help system  more...
The Internet - Applying the Basics to your Business on-line e-learning cbt (computer based)study at homecourseware ...led explanation on how to do effective business research. Gathering data on other companies? backgrounds, competitive intelligence, market studies, sales prospecting, stocks and investment research, suppliers, and making new contacts. The participants do a practical exercise so that they understand what they have been taught and will be able to apply it to their own research needs. There will  more...
Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based) This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization. In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of  more...
Understanding Globalization: Preparing for the 21st Century on-line e-learning cbt (computer based) Interactive course covers economic, political, and cultural dimensions of Globalization. Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This  more...
From 123-CBT Computer Based Training
Oracle Database 11g Performance Enhancements on-line e-learning cbt (computer based) identify the scope and capabilities of Oracle Database 11g's performance-enhancing tools, such as those for memory management, performance analysis, and statistics gathering.  more...
Participating Effectively in a Business Meeting on-line e-learning cbt (computer based) ...gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made through group  more...
Cross-selling in a Customer Service Call on-line e-learning cbt (computer based) ...e best practices for selecting cross-selling prospects by gathering appropriate data, and assessing and qualifying sales opportunities. This helps CSAs avoid uncomfortable situations in which they might possibly lose a customer. In the course lessons, you'll learn effective methods for securing sales such as proposing and presenting solutions, handling objections and closing the sale. These  more...
Sales Skills Gaining Customer Commitment on-line e-learning cbt (computer based)cd rom ...ocess. Follow three guidelines for gathering information. Simulation Overview: In this simulation, you will meet with Marcus Robinson, the owner of Windy City Computer Solutions. Mr. Robinson is going to open two new Windy City Computer stores in three months. As one of Icon's Account Executives for the Business Solutions  more...
Competitive Intelligence Analysis Dissemination on-line e-learning cbt (computer based)cd rom ...alysts. Janet will discuss how to prepare for information gathering, as well as the steps you should take when choosing a database. She will then review some of the ethical and legal issues surrounding competitive intelligence. Through her questions, you will gain a better understanding of this component of the competitive intelligence process. Unit 2: Analyzing Information (0.5 - 1 hour)  more...
Site Server 3 0 Implementation - Part 3 on-line e-learning cbt (computer based)cd rom ...delivered through channels to an end user. Match channel-gathering methods with the content they gather. Match delivery options with their descriptions. Perform the steps to create an Active Channel Project. Perform the steps to configure the top-level channel for a project. Identify the software package properties that are usually required by Software Distribution Channels. Identify  more...
SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 on-line e-learning cbt (computer based)cd rom ...n data warehousing; identify the different techniques for gathering data; identify the basic requirements of the data warehouse; and identify the guidelines for determining various analysis requirements. L earn To: Identify the characteristics of different decision support systems and components and tools used in data warehousing. Identify the different techniques for gathering  more...
Cisco Internetwork Troubleshooting Part 1 on-line e-learning cbt (computer based)cd rom This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the  more...
Oracle Database 10g New Features for Administrators Part 2 on-line e-learning cbt (computer based)cd rom ...tic Workload Repository (AWR). Identify guidelines for gathering optimizer statistics. Identify features of Automatic SQL Tuning. Identify features of SQL Tuning Advisor. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language  more...
Balanced Scorecard Measuring Business Objectives on-line e-learning cbt (computer based)cd rom ...n a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your organization?s balanced scorecard. Learn To: Identify the importance of communication when using the balanced scorecard. Identify ways that an organization can provide sufficient support to its critical success factors and avoid common balanced scorecard pitfalls to promote its  more...
Oracle9i Peformance Tuning Managing Memory and Disk I O on-line e-learning cbt (computer based)cd rom This course introduces students to the importance of good initial database design, and the methods used to tune an Oracle9i production database. Students learn how to use the available Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o Match the optimizer modes with their descriptions. o Match the  more...
Defining Microsoft NET Solution Architectures Part 1 on-line e-learning cbt (computer based)cd rom ...ourse then covers in detail the techniques of information gathering and modelling, and the Business, User and Operational requirements areas. Four Case Study NLOs are included that cover the main areas of the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify features of Microsoft Solutions Framework (MSF).  more...
Effective Presentations Planning a Presentation on-line e-learning cbt (computer based)cd rom ...ns and the process for planning a presentation. Unit 2: Gathering Information (0.5 - 1 hour) List three items a presenter should examine to determine presentation objectives. List two constraints that make objectives realistic. Use two methods of audience analysis. Identify four benefits gained when  more...
Sexual Harassment Preventing Sexual Harassment Claims on-line e-learning cbt (computer based)cd rom ...ent, including establishing managerial responsibility and gathering employee feedback. Learn To Identify what the EEOC requires employers to do to prevent sexual harassment. Identify the damages for which organizations can be held legally liable. Identify the actions organizations can take to protect  more...
Interviewing Skills Conducting an Interview on-line e-learning cbt (computer based)cd rom ... to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates properly to ensure the best candidate is chosen and follow up appropriately with a candidate after a hiring decision has been made. Learn To: Follow the correct processes involved in  more...
Exit Interviewing Skills Conducting an Exit Interview on-line e-learning cbt (computer based)cd rom ... Identify the guidelines for gathering information during exit interviews. Identify guidelines for handling upset employees. Calculate the mean, the mode, and the median for a given set of values. Identify steps for preparing a monthly report. Audience HR Managers and other  more...
Managing Performance The Performance Appraisal Process on-line e-learning cbt (computer based)cd rom ...ance. Recognize the guidelines for gathering feedback about an employee's performance. Simulation Overview: In this simulation, you will meet with Patty Chen, a Customer Service Representative, to review the self-evaluation portion of the performance appraisal process. As Patty's supervisor, you will need to emphasize the  more...
Project Teams Building a Project Team on-line e-learning cbt (computer based)cd rom ...he first team meeting will focus primarily on information gathering, and it will be your responsibility to set ground rules for the project, identify the expected result of the project, and set team goals. Unit 2: Preparing Teams for Project Work (0.5 - 1 hour) Follow guidelines to empower your team. Follow guidelines to motivate your team.  more...
Defining Microsoft NET Solution Architectures Part 1 on-line e-learning cbt (computer based)cd rom ...ourse then covers in detail the techniques of information gathering and modelling, and the Business, User and Operational requirements areas. Four Case Study NLOs are included that cover the main areas of the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify features of Microsoft Solutions Framework (MSF).  more...
WebSphere Studio 5 0 Web Services Clients J2EE on-line e-learning cbt (computer based)cd rom ...AP. To identify guidelines for gathering information by using a Remote Procedure Call (RPC) client. To match Web application types with their features. To identify features of the Model-View-Controller (MVC). To identify features of Java 2 Enterprise Edition (J2EE).  more...
WebSphere Studio 5 0 Web Services Clients J2EE on-line e-learning cbt (computer based)cd rom ...AP. To identify guidelines for gathering information by using a Remote Procedure Call (RPC) client. To match Web application types with their features. To identify features of the Model-View-Controller (MVC). To identify features of Java 2 Enterprise Edition (J2EE).  more...
Advanced Six Sigma Your Role as a Green Belt on-line e-learning cbt (computer based)cd rom ...s you will need to use when defining a Six Sigma project, gathering and evaluating data, and implementing the improvements you identify. Learn To: Understand the roles and expectations involved in serving as a green belt. Understand the processes involved with starting a Six Sigma project, including defining the project and developing a project plan. Understand the processes  more...
Balanced Scorecard - Measuring Business Objectives on-line e-learning cbt (computer based) In "Balanced Scorecard: Measuring Business Objectives," you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your  more...
Six Sigma Team Dynamics and Performance on-line e-learning cbt (computer based) Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six Sigma?? world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process  more...
Eliciting Requirements on-line e-learning cbt (computer based) ...gathering or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners will examine the preparation  more...
From B. F Environmental Consultant Inc
Wetland Delineation Training Course - Wetland Delineation Course 2 on-line e-learning cbt (computer based)study at homecoursewareself directed ...manual. Part IV contains sections on preliminary data gathering, method selection, routine determination procedures, comprehensive determination procedures, methods for determinations in atypical situations, and guidance for wetland determinations in natural situations where the three-parameter approach may not always apply. There will be a multiple-choice quiz at the end of each  more...
From Serebra Learning Corporation
Framing the Problem on-line e-learning cbt (computer based) When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight  more...
Sales Gathering Information on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...Gathering Information, is the ninth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing, and list the criteria for identifying the decision-maker in an organization. The PrimeSales curriculum engages sales professionals in  more...
The Customer Service Agent in Action on-line e-learning cbt (computer based) There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the  more...
Cross-selling in a Customer Service Call on-line e-learning cbt (computer based) If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) ...ributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course concentrates on the techniques required to do this accurately and appropriately with the resources available to you. The first lesson explains why it's imperative that you have firm objectives for the survey in mind  more...
Establishing a Relationship with Internal Clients on-line e-learning cbt (computer based) Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you. When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...
Performance Reporting and Stakeholder Management on-line e-learning cbt (computer based) Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing  more...
Investigating the Problem Gather Evidence on-line e-learning cbt (computer based) This course describes several data gathering techniques that can be used to improve problem analysis procedures and the resulting decisions. Professionals who want to resolve workplace challenges more effectively.  more...
Participating Effectively in Business Meetings on-line e-learning cbt (computer based) ...gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made through group  more...
Writing a Business Case on-line e-learning cbt (computer based) Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when  more...
Balanced Scorecard Measuring Business Objectives on-line e-learning cbt (computer based) In Balanced Scorecard - Measuring Business Objectives, you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your  more...
Implementing a Succession Plan Simulation on-line e-learning cbt (computer based) Ulema Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order  more...
About 360-Degree Performance Feedback on-line e-learning cbt (computer based) Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) Do you know the phrase, "caveat emptor"? It's a Latin term that means, "Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased  more...
Measurement Assessment and Metrics on-line e-learning cbt (computer based) ...nd of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques used to detect trends of projects and processes. It describes key concepts in statistical analysis and explains how data-gathering affects the people in an organization and vice versa. It is aligned  more...
Gathering Requirements on-line e-learning cbt (computer based) This module outlines a formal five-phase approach to network design. . It can be used by an outside consultant or an internal Information Services (IS) group. This network design process, as presented here, is very methodical. This level of detail helps ensure that the designer gathers all necessary information, considers all options, and keeps all key players well informed. Experienced network  more...
Cisco DESGN 2 0 Network Design Methodology on-line e-learning cbt (computer based) To recognize the principles of SONA and the network design methodology, and document an enterprise network design solution Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco  more...
Oracle Database 10g Miscellaneous New Features on-line e-learning cbt (computer based) To recognize how various new features are used in Oracle 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g  more...
Design Team - Business Process Modelling on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ole process of applying each technique - from information gathering through to final verification. The diagrammatic standards within the course are compatible with all major proprietary tools and methodologies, including the SAP R3 3.0 "Reference Model". This course teaches the whole process of business process modelling. It uses interactive problem solving to develop a thorough understanding  more...
Role Play Preparation Skills on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through  more...
Microsoft SQL Server 7.0: Designing and Implementing Data Warehouses - Part 1 on-line e-learning cbt (computer based) This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing; identify the  more...
Exit Interviewing Skills Conducting an Exit Interview on-line e-learning cbt (computer based) Exit Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. HR  more...
System Analysis and Design on-line e-learning cbt (computer based) ...m analyst. Its discusses various steps and tools used for gathering information that will be required for preliminary investigation. The course identifies the types of feasibility analysis and the method to analyze the cost and benefit of a project. Further, the course introduces the concept of system design and the documentation tool required for the structured design of a system. Finally, the  more...
Software Engineering Concepts on-line e-learning cbt (computer based) The Software Engineering Concepts WBT provides an introduction to the basic concepts of software engineering. It examines the software development process, and the relative strengths and weaknesses of various software process models. It also describes various approaches to requirement gathering and problem analysis. The students will also learn to specify and validate requirements. Managers,  more...
Fundamentals of Network Security on-line e-learning cbt (computer based) To cater to the growing demands of information exchange, most organizations have implemented computer networks. As a network administrator, you need to determine and analyze the risks to the data residing on your network. Additionally, you need to implement various processes to track the security holes on your network. Based on your assessment of the risks and security holes, you can prepare a  more...
Defining MS .NET Solution Architectures Part 1 on-line e-learning cbt (computer based) This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...
Defining MS .NET Solution Architectures Part 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...
Interviewing Skills: Preparing for an Interview on-line e-learning cbt (computer based) In Interviewing Skills: Preparing for an Interview participants learn how to prepare themselves to interview a prospective employee. Participants learn to identify factors that are key to the prospective employee's success on the job including fit with your organization's culture and with the communication styles of co-workers. As a result they enter the interview process with data-gathering  more...
Sexual Harassment: Preventing Sexual Harassment Claims on-line e-learning cbt (computer based) Sexual Harassment: Preventing Sexual Harassment Claims offers the student an overview of how sexual harassment affects companies and how they can be legally responsible for incidents of sexual harassment. The program details how to create a sexual harassment policy what criteria should be included in an effective policy and how to implement the policy. In addition the program teaches the learner  more...
From Rice Consulting Services, Inc
User-Oriented Methods for Software Quality - e-Learning Version on-line e-learning cbt (computer based)self directed ...important sides of user involvement in software projects: gathering and documenting user requirements, and testing from the user perspective. The instructor for this course is Randall Rice, a facilitator and designer of many user acceptance tests in a variety of project settings. This presentation is for anyone who needs to understand and apply solid techniques for user-oriented activities  more...
Gathering Defining and Testing User Requirements - e-Learning Version on-line e-learning cbt (computer based)self directed ... This is a basic course in understanding the process of gathering, defining, testing and managing user requirements. You will learn the requirements process from start to ongoing maintenance. This course is ideal for people who are just learning about the importance of user requirements, or for those who need a defined process for requirements management. This is a practical  more...
From Computer Aid University (CAI-U)
Foundation for Requirements Development and Management on-line e-learning cbt (computer based) A series of eight self-paced courses that teaches the fundamentals of business analysis: requirements development and management. Ellen Gottesdiener is a thought leader in the field of business analysis and requirements development. This course offers both PDUs and CDUs. It covers a wide range of business anlysis and requirements gathering topics from a leading-edge perspective.  more...
From JED New Media inc.
Recruitment and Interviews, Capturing Competency on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Looking to pinpoint the skills and abilities of a candidate? Incorporate this proven five-step competency-driven template into your recruitment interviews. Examine the prerequisites of this process and explore tips on gathering and interpreting revealing data on applicants. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
From Service Strategies
Support Professional - Online The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.  more...
From PDHengineer. com-Decatur Professional Development, LLC
Building Security Initiatives Energy Savings and Trade-offs on-line e-learning cbt (computer based) ... on security issues, especially in high-visibility public gathering places and government workplaces. For DOE's Office of Energy Efficiency and Renewable Energy (DOE/EERE), this new focus on security may create both opportunities and challenges for its primary mission to advance the use of energy-efficient and renewable energy technologies. In this course the student will learn that there  more...
Introduction to Cathodic Protection Design on-line e-learning cbt (computer based) ...ls: Define the Types of Cathodic Protection Systems. Gathering Required Data to Determine Which System to Use Design of Galvanic Systems Design of Impressed Current Systems State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider  more...
Waterflood History and Design Fundamentals on-line e-learning cbt (computer based) ...imary components of waterflooding surface facilities; the gathering system, the treating plant and tankage, and the injection system. Sources of potential problems with the injected water are noted. The student must take a multiple-choice quiz consisting of fifteen (15) questions at the end of the course to obtain PDH credits. Specific Knowledge or Skill Attained This course teaches the  more...
From Global Ethics University
Considering Confidentiality and IP on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This course covers the fundamentals of confidential information, propriety information, intellectual property (IP), copyright, and gathering competitive information.  more...
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