From Serebra Learning Corporation
Cisco Internetwork Design Part 4: WAN Design 


...leased lines and serial line encapsulation. It provides a general overview of
Frame Relay networks as well as router interaction,
NBMA and subinterfaces in Frame Relay networks. It also covers X.25 design issues. It also focuses on X.25 switching. Finally, it covers
Remote Access design. It covers using remote access through analog and
ISDN, the different types of remote access methods, the
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Diversity: What Managers Should Know 
In
Diversity:
What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of
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Oracle Applications 11i General Ledger: Set Up 
...General
Ledger:
Set up is the first in a series of five courses covering Oracle Applications 11i General Ledger. The series teaches students how to set up and use
Oracle General Ledger (
OGL), enter journal entries, develop budgets, manage transactions between multiple companies, and prepare financial reports. The course guides students through the entire general ledger accounting cycle.
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Java 2 Programming Part 2: Objects and Classes 
This is the second course in a five-part series on
Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major
Web browsers. This course teaches learners the general concepts of
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VoIP Network Quality of Service Techniques 
...over the best effort data network. Here, we first discuss general converged network
QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn how we can use admission policies to direct our network devices to handle different traffic
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Computer Telephony Integration 
This
WestNet e-Learning module provides a broad overview of the way
CTI typically works. We will then describe the different levels of automation that fall under the general category of CTI and define some of the key terms and concepts necessary to understand CTI functionality.
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Federal Government Industry Overview Version 1 
The
Federal Government is the largest contractor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand
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Bridge The Expectations Gap 
You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how
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The Client-Consultant Relationship 
Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,
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Essentials of External Consulting 
...list or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your
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Consulting with the External Client Simulation 
Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this
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Evaluation and Review 
So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This
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Managing Delivery 
Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what
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Diagnosing and Planning 
Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the
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Making Group Decisions Working Together 
This course introduces several strategies to recognize and overcome challenges that can hamper a general group consensus. Professionals who want to resolve workplace challenges more effectively.
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Leading Effective Business Meetings 
...ood chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired of your meetings ending up like this? This course will teach you how to make your meetings
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Building Relationships to Get Results 
You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss."
When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As
Jack London said, "
Life is not always a
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Teamwork and Results Without Authority 
...e team first--ahead of personal glory."
Yet, according to general
George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking."
When it comes to getting results without authority on your team, it's necessary to do both. In this course, you'll learn how to achieve results by playing the game, and you'll learn how to assert yourself. Staff members, team members, supervisors,
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Cross-cultural Communications Simulation 
...general manager of the
Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with
Maria Adalberto, the coach of the
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Preventing Problem Performance 
... performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the
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Succession Planning Overview 
...epts that compose succession planning. You will receive a general overview of how to assess your key leadership and talent needs. You will also discover the various methods to succession planning. Your understanding of succession planning will help your organization succeed even when key people leave their present positions. Managers, executives, succession planners (consultants), and HR
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PrimeDiversity Management Be a Diversity Ambassador 
This course provides learners with the tools to take diversity management into their own hands. General strategies for creating and maintaining a flexible work environment, as well as specific, easy-to-implement management activities to foster diversity at both the departmental and organizational level, are presented. Business leaders and managers who want to work more effectively with colleagues
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E-Learning Essentials Pt 1 E-Learning and Successful Strategy 
This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective
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E-Learning Essentials Pt 2 Marketing Your Solution 
This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups
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E-Learning Essentials Pt 3 Deploying and Measuring Your Solution 
The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the
Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating
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Accounting Fundamentals 
How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting
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Master Budgets 
Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master
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Trade Secrets 
...mic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the
Uniform Trade Secrets Act (
UTSA), in those states that have adopted it, and by common law principles in others. Owners may
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Attorney-Client Privilege 
This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege
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JavaScript Programming 
This course describes the features of
Java Script, such as arrays, forms, and events. The course also covers concepts related to object hierarchy in JavaScript, and string, math, and number object. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior
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General Coding Best Practices 
To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code
Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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OOAD Introduction to Object-Oriented Concepts 
...general OO concepts. It covers the benefits of OO and the OO terminology. Further, it covers concepts related to objects and classes, such as attributes and operations. In addition, this course covers encapsulation, inheritance, polymorphism, dependency, associations, links, aggregation, and composition. The target audience is business analysts, system analysts, system architects, designers and
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OOAD Introduction to Object-Oriented Analysis and Design 
...general
Object-Oriented Analysis and
Design (
OOAD) concepts. It covers the benefits of OOAD and the OOAD process. Further, it covers the concepts related to the requirement, analysis, and design phases. Under these concepts, the course covers requirements, use cases, the
Supplementary Specification, domain model, operation contracts, use case realization, design patterns, and static and dynamic
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OOAD OO Design Patterns 
This course covers the key concepts related to the use of
Class diagrams,
Component diagrams, and
Deployment diagrams for static modeling. It also covers the features, elements, and considerations for using these diagrams. In addition, the course covers the modeling of three types of compartments in a class: name, attributes, and operations. Further, it discusses the concept and application of
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UNIX Shell Programming 
...ograms, and how to run shell programs. It also provides a general discussion of shell metacharacters as well as quoting mechanisms. The course covers various methods of getting input for shell scripts. Four methods are presented: command substitution the read command, command line input and the trap command. Also presented is a summary of the types of interpretations the shell performs and a
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JES2 Advanced Operations I 
This course covers the advanced procedures for controlling the
JES2 remote job entry facility, and the multi-access spool facility. The course discusses how JES2 assigns attributes to a job, the commands used to change the default job attributes associated with a reader, and how the command authority of a console or reader determines which commands can be entered by using it. It covers the
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CICS ESA Concepts 
...d other
CICS intercommunication facilities. CICS is
IBM's general purpose online transaction processing (
OLTP) software, which is used by many organizations to handle transaction processing needs.Some topics discussed in this course are online versus batch processing and the CICS/
ESA processing environment; CICS/ESA architecture and resources; task, file, and program control; as well as
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Legal Ethical Social Global and Taxation Issues 
This
WestNet e-Learning module provides a look at some of the legal and social issues to consider in your work as a
Web professional. As the Web has become more entwined with our personal and professional lives, the laws, rules, and customs of the day-to-day real world have necessarily followed. In some cases, this has meant applying existing laws and customs to the
Internet. In others, new laws
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Introduction to Wireless LANs 
This module discusses the wireless
LAN market, presenting an overview of the past, present, and future of wireless
LANs and provides an introduction to the standards that govern wireless LANs.
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Antennas and Accessories 
In this module, we will discuss the proper methods for installing each kind of antenna. We will explain polarization, coverage patterns, and appropriate uses of antennas. Additionally, we describe the many different items that are used to connect antennas to other wireless
LAN hardware.
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Troubleshooting Wireless LAN Installations 
In this module, we discuss the more common obstacles to successful implementation of a wireless
LAN, and how to troubleshoot them. Wireless
LANs have their own set of challenges, mainly dealing with the behavior of RF signals. There are different methods of discovering when these challenges exist and each of the challenges discussed has its remedies and workarounds.
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General Security Concepts 
To introduce the key principles of security for the enterprise
Network administrators, firewall administrators, system administrators, application developers, and IT security officers
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Troubleshooting 
This
WestNet e-Learning module presents a general approach for troubleshooting a network, the most common software and hardware tools for network troubleshooting, and a series of real-world problems that show how an administrator can use various combinations of tools and a disciplined approach to identify and correct many common problems.
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CCNT Voice Over IP Essentials v6 0 
The goal of this course is to present the learner with a comprehensive introduction to
Voice over IP (
VoIP), its technology, benefits,
QoS issues and their solutions, and standards. The first half of the course covers packet voicing basics,
Internet technology, and the benefits and applications of VoIP. It then moves on to cover
Gateways and their various functions, major issues involved in
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Relational Database Concepts and Facilities 
...general conceptual methodology, models, and technology that are utilized in Relational Database Management Systems (
RDBMS). The course is designed to give the user a top-down overview of relational database development and implementation. By breaking down the application development process into distinct components, the student will understand the key features of
Relational Database Technology.
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CCNT Basic Telecommunications v6 0 Part 2 
This course focuses on transmission networks, switching, and signaling. The course begins with an overview of transmission networks, looking at current structures, cellular,
Internet, and the various transmission media. It then covers signaling, looking at the various signaling types and processes. The final area of concentration is switching, covering, for example, analog and digital, time- and
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CCNT Basic Telecommunications v6 0 Part 1 
The goal of this course is to present the learner with the fundamentals of telecommunications and to give a comprehensive introduction to analog and digital concepts. The course covers the history of telecommunications and looks at the structure of business systems (including station sets,
PBX, key and hybrid systems,
ISDN and broadband),
CPE, and services (dedicated and switched). The course then
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