Online General eLearning

Windows XP Networking Internetworking ... Connection Wizard Connection Properties Dialog Box The General Tab The Options Tab The Security Tab The Networking Tab The Advanced Tab The Network Setup Wizard Creating A Network Checklist The Network Troubleshooter Renaming A Connection Deleting A Internet Connection Phone And Modem Options Dialing Rules - Phone And Modems Options Area Code Rules - Phone And Modems Options The  more...

Windows XP Advanced ...leKeys Sound Features Display Features Mouse Features General Features Installing A Network Printer Printing With A Network Printer Running A DOS Program In Windows Conclusion Lesson 3: File Management Introduction Lesson Objectives File Type Extensions Removing A Registered File Type Extension Creating A New File Type Extension Creating A Briefcase Placing Files In The  more...

Communicating Vision Communicating Vision Today's leaders must be able to communicate vision in such a way that the audience is engaged and everyone understands and internalizes the message. Effective leadership communication gives purpose and meaning to the work that people do. Leaders should strive to communicate vision with a sense of integrity, building trust as an individual and as a leader. This course  more...

Using Voice of the Customer in Six Sigma ...sociated with the voice of the customer strategy and some general criteria for segmenting customers on Six Sigma projects. It also discusses some common customer data collection methods such as surveys, interviews, and focus groups and looks at how to ensure validity and reliability in data collection. In addition, the course illustrates how tools such as Kano analysis, critical-to-quality  more...

Introduction to Six Sigma ...General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful method for business improvement in organizations.  more...

General Coding Best Practices General Coding Best Practices To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code  more...

Oracle Application Server 10g General Management and Directives for the HTTP Se Oracle Application Server 10g: General Management and Directives for the HTTP Se Oracle To demonstrate how to perform general management of Oracle HTTP Server (OHS)  more...

Fire Safety and Prevention Fire Safety and Prevention This course addresses how to prevent fires and recognize fire hazards. It will also discuss what actions to take in the event of a fire, including the proper use of portable fire extinguishers. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the chemistry of fire,  more...

Fall Protection or Working at Heights Fall Protection (or Working at Heights) This one-hour course is intended to provide employees who might be exposed to fall hazards the ability to recognize such hazards and the ability to minimize them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize common workplace fall hazards, describe fall  more...

Emegency Response in the Workplace ...nts for air monitoring during emergency response, specify general site security and control procedures according to the emergency response plan and the US Department of Transportation's Emergency Response Guidebook, specify emergency reporting and communication methods, specify basic spill control, containment, and/or confinement operations within the capabilities of the resources and personal  more...

Discover Outlook 2007 Level 3 ... From A Mail Message The Contact Form The General Page The Details Page The Activities Page The Certificates Page The All Fields Page Manage Contacts Add A Contact Edit Contact Details Categorize A Contact Organize Contacts Sort Contacts Find A Contact Communicate With Contacts E-Mail A Contact  more...

Fair Labor Standards Act FLSA Fair Labor Standards Act (FLSA) The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to  more...

Interviewing Hiring Practices Interviewing & Hiring Practices This course will present strategies for exercising sound judgment in the hiring and interviewing process. It will help managers and supervisors with hiring authority to recognize and avoid discrimination in the recruitment process. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker,  more...

Documenting Discipline Documenting Discipline Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or  more...

Code of Conduct Awareness Code of Conduct Awareness A code of conduct is a key part of the ethical framework in any organization. It should outline an organization's key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching  more...

Workplace Ethics Workplace Ethics The corporate scandals in recent years have highlighted the need for the development of corporate and legal standards for ethical conduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the  more...

Workplace Diversity Awareness Workplace Diversity Awareness In today's workplace, organizations increasingly are experiencing a diverse community of employees and customers. Having and knowing how to respond to a diverse workforce can enhance an organization's ability to cope with changing workplace dynamics, and expand the creativity of the organization while at the same time facilitating staff retention and  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned ...exam objectives. In particular this course focuses on the general approach to tailoring a project and what's involved in tailoring; it also focuses on how to tailor PRINCE2 to suit different project environments including projects in a programme, simple projects, commercial customer/supplier environment type projects as well as multiorganizational projects. PRINCE2 is a Registered Trade Mark  more...

IATA 5 Limitations and Shipment Review ... training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify the requirements placed on a shipper by the Department of Transportation when  more...

IATA 3 Packaging ... training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize the general packing requirements and the conditions normal to air transport,  more...

IATA 4 Documentation ... training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify the necessary components on the Shipper's Declaration for Dangerous Goods and  more...

IATA 2 Marking and Labeling ... training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize package specification markings and package use markings, identify hazard labels and  more...

IATA 1 Hazard Class Identification Classification ... training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define terms associated with air transportation of dangerous goods, classify hazards according  more...

DOT 4 Loading and Storage ...s, including the interpretation of the segregation table, general guidelines for shipping papers, loading and unloading HAZMAT, and incident reporting requirements. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will  more...

DOT 3 Shipping Papers ...omponents of the basic description of hazardous material, general information required on the shipping paper, use of the HAZMAT Precedence Table, and general emergency response information. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization  more...

DOT 2 Packaging and Labeling ... training course may be used to meet the requirements for general awareness/familiarization training. Additional function-specific training will be provided by your employer. Learner objectives are to: list packaging requirements and practices to ensure safe transport, identify appropriate labeling requirements for the safe transportation of hazardous materials, identify the proper marking  more...

Antitrust - Overview Antitrust - Overview Antitrust laws prohibit business practices that undermine competitiveness or are considered to be unfair. The term 'antitrust' derives from US legislation that was originally formulated to combat business trusts now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act.  more...

Work with Files Programs and Printing in Windows Vista ...icant changes to Windows Explorer, and file management in general, since the release of Windows 95. Windows Explorer has a new layout, featuring a Details pane that allows you to view extended properties and metadata of files. The Details pane also include a thumbnail of files that are a visual representation of the actual file. Locating files is also improved upon with the new instant search  more...

Workplace Violence Workplace Violence This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of  more...

Anti-Money Laundering Anti-Money Laundering This course provides basic information on US money laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by  more...

Understanding the Risks of Using Internet Media Electronic Communications ...of your own company's policies. You will learn about some generally accepted best practices for protecting your own and your company's best interests while using e-mail, instant messaging, text messaging, as well as other Internet technologies such as social networking sites and blogs. This course was developed with subject matter support provided by the Labor and Employment Practice Group of  more...

Foreign Corrupt Practices Act Foreign Corrupt Practices Act US firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The Act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the Act can impact your business and gives advice on the steps you can take to  more...

Intellectual Property Overview Intellectual Property Overview Employees are often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the  more...

Trade Secrets ...mic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and by common law principles in others. Owners may  more...

Understanding the Americans with Disabilities Act ADA Understanding the Americans with Disabilities Act (ADA) This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure  more...

Conflicts of Interest in the Workplace Conflicts of Interest in the Workplace This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with  more...

Rightful Employment Termination Rightful Employment Termination One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself  more...

Equal Employment Opportunity Discriminatory Practices in Hiring Equal Employment Opportunity & Discriminatory Practices in Hiring Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges  more...

Privacy Information Security ...prominent media attention. At present, there is no broad, general federal law protecting the privacy of customer information; most protections are aimed at particular types of information (such as medical or student records, for example) or particular types of businesses (such as medical providers, banks, and financial services businesses, for example). Customers and consumers expect their  more...

Procurement Integrity Procurement Integrity Integrity in the procurement and acquisition process is essential to ensuring fairness in the selection and awarding of contracts through a competitive bid process. Prior abuses of these processes led to the passage of the Procurement Integrity Act. The purpose of the act is to protect the federal agency procurement process from federal employees or contractors who  more...

FMLA Leave and More FMLA Leave and More A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle  more...

Promoting a Substance-free Workplace Promoting a Substance-free Workplace Substance abuse is a pervasive problem in society, so it's no surprise that it carries over into the workplace. According to statistics compiled by the National Institute on Drug Abuse, nearly 75 of all adult illicit drug users are employed, as are most binge and heavy alcohol users. Substance abusers are more likely to be late or absent from work, change  more...

Code of Conduct Company Template ...sel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not intended to substitute for obtaining legal advice from an attorney licensed in your state. All sample policies within the course are provided as placeholders only. SkillSoft intends that this course will be customized to include  more...

Integrity in the Workplace ... blow the whistle objectively, and also to understand the general protections afforded to whistleblowers by law, which protect them from retaliation by their employers. For employers, this means implementing policies and practices that promote openness and transparency in the workplace, encouraging employees to report their concerns internally, and rewarding employees and managers for strict  more...

Preventing Fraud Abuse Preventing Fraud & Abuse Private investors and business entities lose millions of dollars every year to fraudulent schemes, such as embezzlement, false insurance claims, investment scams, and double billing. Through stepped-up government regulations and tough anti-fraud laws, the business world has come a long way in cracking down on fraud. However, there is still great need for employees at  more...

Sarbanes-Oxley What You Need to Know Sarbanes-Oxley: What You Need to Know Sparked by a wave of dramatic corporate and accounting scandals, the Sarbanes-Oxley Act was signed into law on July 30, 2002. The law is intended to protect investors by improving the accuracy and reliability of corporate disclosures required by law, and to enforce compliance by making both corporations and individuals accountable for their actions via  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens I-9 Compliance: Verifying Employment Eligibility of US & Non-US Citizens Many people come to the United States in search of employment opportunities. While many of these people enter the country legally and have authorization to work here, there are many others who reside in the US illegally. Section 274A of the Immigration and Nationality Act (INA) requires employers to hire only  more...

Conflict of Interest Simulation ... simulation experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The simulation is based on the SkillSoft course,  more...

Outlook XP Proficient Expert ...- Create A Contact From E-Mail The Contact Form - The General Tab - The Details Tab - The Activities Tab - The Certificates Tab - The All Fields Tab Manage Contacts - Edit Contact Items - Print Contact Items - Organize Contacts - Sort Contacts Communicate With Contacts - E-Mail A Contact - Send Contact Information Link Items To Contacts - Link An Activity To A Contact  more...

DOT 1 Hazardous Materials Table DOT 1: Hazardous Materials Table This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet  more...

Workplace Security Awareness ...ulatory requirements. Learner objectives are to: identify general security guidelines and best practices, recall how to deal with trespassers and unknown persons in the workplace, describe how to deal with threatening phone calls, identify actions to take in the event of workplace violence incidents, recall steps to take in the event emergency situations require evacuation, and describe  more...

Workplace Safety Orientation Workplace Safety Orientation This one-hour course will provide an awareness level orientation of basic industrial safety fundamentals. It was designed to provide an overview of some of the basic concepts and techniques used in modern industry to protect workers. It also describes the purpose of the following safety programs: Hazard Communication; Bloodborne Pathogen Safety; Lockout/Tagout;  more...

Slips Trips and Falls ... Slips, trips, and falls constitute the majority of general industry accidents. They cause 15 of all accidental deaths and are second only to motor vehicles as a cause of fatalities. This course is intended to provide employees with the ability to recognize and prevent slip, trip, and fall hazards and to address the key components of ladder safety. The content in this course is designed  more...

Using Different Coaching Styles Using Different Coaching Styles Every coachee has different needs, and an effective coach can identify those needs and tailor a coaching style to maximize results. Coaches typically use two general coaching styles directive and nondirective depending on their coachee's skill and motivation, as well as how far along they are in the coaching relationship. This course highlights the importance  more...

PPE Foot and Leg Protection PPE: Foot and Leg Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your feet and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements  more...

PPE Hand Protection PPE: Hand Protection Personal protective equipment (PPE) is designed to protect you from serious workplace injuries or illnesses resulting from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. This 30-minute course will help acquaint you with the various types of PPE specifically designed to protect your hands. It will assist you in selecting  more...

PPE Eye and Face Protection PPE: Eye and Face Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your eyes and face. It will assist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory  more...

PPE Personal Protective Equipment PPE: Personal Protective Equipment This course covers types, selection, maintenance, and care of personal protective equipment in the workplace. The types of personal protective equipment (PPE) covered in the course include: hard hat, respiratory protection, hearing protection, and body protection. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Powered Industrial Truck Safety Powered Industrial Truck Safety This course is designed for personnel who work with or around a power-propelled truck (a.k.a. forklift) used to carry, push, pull, lift, stack, or tier materials. It will better familiarize the worker with the potential health and safety concerns associated with powered industrial trucks. The content in this course is designed to comply with the intent of the  more...

Personal Protective Equipment Head Protection Personal Protective Equipment: Head Protection This one-hour course will help acquaint you with the various types of PPE specifically designed to protect your head. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Personal Protective Equipment Body Protection Personal Protective Equipment: Body Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your torso, arms, and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the  more...

Office Ergonomics ...e terms related to the study of ergonomics; recognize the general requirements of the Ergonomics Standard; recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting; identify risk factors for injury to the muscles and skeleton; specify controls and work practices to reduce and/or eliminate risk factors for injury to the muscles and skeleton;  more...

Machine Guarding ...hine Guarding This course will provide definitions, general requirements, and requirements for different kinds of machinery concerning the Machine Guarding Program. It will provide general discussion of various guarding methods, as well as defining terms associated with machine guarding. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Liquified Petroleum Gas LPG Safety ...ssociated with liquefied petroleum gas (LPG). It provides general knowledge of the hazards associated with exposure and requirements to reduce or eliminate exposure and mitigate the hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize characteristics of LPG, describe proper handling and storage  more...

Lead Awareness ...nformation mandated by OSHA 29 CFR 1910.1025. It provides general knowledge of the hazards associated with lead exposure and requirements to reduce or eliminate exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify sources of lead exposure, identify adverse health effects associated with lead  more...

Lead and Cadmium Lead and Cadmium Failure to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory  more...

Scaffolding and Ladder Safety Scaffolding and Ladder Safety This course is designed to train employees to recognize the hazards associated with ladders, stairways, and the type of scaffold being used at the work site and to understand the procedures to control or minimize those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to  more...

Laboratory Safety Laboratory Safety This overview course is designed for employees who work in an industrial, clinical, or academic laboratory setting. It will serve to educate the laboratory employee to diverse safety and health concerns related to their job. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify general  more...

Introduction to Industrial Hygiene Introduction to Industrial Hygiene All employees should expect to work in as safe an environment as possible, whether they work in an office building, a factory, or a nuclear power plant. Since ancient times, medical professionals, social activists, and philosophers have observed and written about the various dangers associated with the work people do. In modern times, governments and  more...

Building Positive Support for Change ...their tasks, processes, or roles. Employees and people in general empowered with knowledge, understanding, and a clear vision of the future state will not only welcome change, but embrace it. In this course, you'll learn about the importance of building a motivating atmosphere that supports organizational change, and the importance of creating short-term wins and vision. The course highlights  more...

Industrial Ergonomics ...e terms related to the study of ergonomics, recognize the general requirements of the Ergonomics Standard, recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting, identify risk factors for injury to the muscles and skeleton, specify controls and work practices to reduce and/or eliminate risk factors for injury to the muscles and skeleton, and  more...

Indoor Hoisting and Rigging Indoor Hoisting and Rigging This course is designed to educate the worker on the significant safety issues to be considered while moving large, heavy loads associated with today's manufacturing and construction industries. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are: specify general safety  more...

Hand and Power Tool Safety ...ulatory requirements. Learner objectives are to: identify general power tool safety precautions, define the purpose and correct usage of guards, specify what tools are equipped with safety switches, identify specific hazards and control measures related to the use of electric tools, identify specific hazards and control measures related to the use of power grinders, identify specific hazards  more...

Forklift Safety Awareness ...ulatory requirements. Learner objectives are to recognize general engineering and capacity principles associated with forklift safety; identify factors that lead to forklifts tipping over; distinguish between safe and unsafe forklift operations; describe the differences between driving an automobile and a forklift; identify general loading and unloading principles associated with forklift  more...

Program Life Cycle and Benefits Management ...ng on the type of program. However, if you understand the general phases in the program life cycle, you can adapt the life cycle model and program benefits to satisfy the strategic goals that your program aims to meet. This course describes the program life cycle, including why it's important to organize programs into phases, the key distinctions between program and project life cycles, and how  more...

Managing Workplace Harassment Complaints Simulation ...kplace Harassment Complaints: Simulation You're the general manager of a corporately owned branch of Pennywise Rental Car, one of the largest car rental companies in the world. The company has provided you with workplace harassment training for managers. All of the employees at this particular Pennywise location report to you. When one of the rental agents, Violet Pham, comes to you to  more...

Attorney Client Privilege ...on to another. This course provides information about the general concepts of the attorney-client privilege and is not a substitute for legal advice. For any questions concerning the application of the attorney-client privilege in particular circumstances, always consult competent counsel. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition Supervisor & Manager Sexual Harassment Awareness (Multi-State Edition) Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources  more...

Employee Sexual Harassment Awareness Employee Sexual Harassment Awareness Overview/Description Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual  more...

Giving Feedback ...-to-report, peer-to-peer, or report-to-manager. There are generally two types of feedback: positive feedback for reinforcing positive behavior, and corrective feedback for correcting negative behavior. The purpose of this course is to help you improve your skills in giving both types of feedback. The course starts by exploring the importance and purpose of feedback in general, and then  more...

Illustrator CS4 Getting Started Illustrator CS4: Getting Started Adobe Adobe Illustrator CS4 has become one of the most recognized names in the world of vector graphic design. This application allows you to intuitively illustrate everything from small business logos to commercial-scale art projects. This course introduces you to Illustrator's basic features including the improved interface, general concepts behind vector  more...

Cascading Style Sheets in Dreamweaver CS4 ...ction of separate tabs on the Property inspector dividing general properties from CSS. This course explores this new interface feature along with other CSS features including a set of prebuilt CSS layouts complete with educational inline comments, access to the Adobe CSS Advisor web site, and CSS management features that facilitate moving CSS rules from page to page and converting inline CSS to  more...

Financial Statements for Non-fiinancial Professionals ...ating proposals, suppliers, competitors, markets, and the general condition of the industry they operate in. This course aims to familiarize you with these three financial statements and how they reflect an organization's overall activities and performance. This course takes you through the various sections of these statements and explains how each is calculated. Finally, the course  more...

Fundamentals of Purchasing Vendor Management ...viduals must understand the purchasing process and have a general knowledge of common purchasing considerations and strategies and their impact on purchasing activities at the departmental level. Equipping purchasing personnel in this way can help organizations save on purchases and build more rewarding vendor relationships. This course provides an overview of the purchasing and vendor  more...

SAP Enterprise Resource Planning ERP ... and sales data. This data comprises what is known as the General Ledger, Accounts Receivable, and Accounts Payable. Understanding how to navigate SAP's menu structure to accomplish the entry of this data is central to one's ability to effectively use SAP ERP in an organization. This course introduces the SAP ERP menu system relating to the required screens for managing data. This course also  more...

HIPAA Privacy Essentials HIPAA Privacy Essentials This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key  more...

VMware Workstation 7 Getting Started with Virtual Machines ... relationship between the host and guest systems, and the general requirements for running VMware Workstation. The course then gives an overview of the range of guest OSes supported and outlines the installation options available, including the installation of the VMware Tools on guest systems. Also covered are the networking capabilities provided by VMware Workstation 7 and configuration  more...

Cisco TSHOOT 1 0 Planning Troubleshooting Processes for Networks Cisco TSHOOT 1.0: Planning Troubleshooting Processes for Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 As enterprises become more and more dependent on their network infrastructure to support their business, the cost of network downtime has increased. When employees cannot perform their jobs due to network problems, the company loses productivity, and  more...

Introducing Agile Software Development Introducing Agile Software Development Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and  more...

The Accounting Cycle and Accrual Accounting ...journals. Organizations use a variety of accounts, called general ledgers collectively, to record transactions in a number of business areas. A chart of accounts lists all these accounts in the general ledger. All individual accounts are then compiled, totaled and verified for correctness, and then presented as financial statements to the organization's internal and external users. As in most  more...

Accounting Transactions and Books of Account Accounting Transactions and Books of Account Bookkeeping is a critical accounting activity that provides the solid foundation on which an organization stands. The correctness and integrity of the financial statements that an organization produces largely depend on the correctness and integrity of its bookkeeping activities. Journalization and posting to ledgers are the two core bookkeeping  more...

Configuring Network Connectivity in Windows 7 ...ndation of the Internet and of networking environments in general. This course examines the protocols and settings used to accomplish this, along with the technologies and configurations that are used to protect and control computers that exist in these networked environments. This course will examine IP configurations, network settings, firewall configurations, and remote management and  more...

Government Contracting Essentials Government Contracting Essentials Overview/Description This course will provide a resource for employees of organizations who do business with the federal government and who therefore need to know how various federal laws that govern the contracting process affect their operations. Note that there may be special local or state rules that also apply, but those are not addressed in this  more...

Writing for Technical Professionals Effective Writing Techniques ... you would use to describe a technology's benefits to the general population. A different approach again will be appropriate if you want to explain the unique nuances of your invention to a group of peers. When you've clarified your audience, you begin writing in earnest, carefully avoiding common pitfalls such as using jargon inappropriately. This course explores basic writing techniques, page  more...

BIS Export Controls and Antiboycott Provisions BIS Export Controls and Antiboycott Provisions After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or  more...

Oracle Database 11g R2 Managing Database Maintenance Performance ...e Database 11g: Administration Workshop I Release 2 General database maintenance and performance monitoring are important Oracle DBA tasks. Proactive and reactive database maintenance is made easy by the sophisticated infrastructure of Oracle Database 11g Release 2, including elements such as Automatic Workload Repository (AWR) and database health checkers. DBAs must make sure that  more...

Communicating Successfully in the American Workplace Communicating Successfully in the American Workplace When you start working in an American workplace, you may be surprised by some of the differences in the communication style there, compared to your own. Culture influences how people send and interpret messages. To work effectively with people from another culture, it is beneficial to understand their communication style. This course  more...

Insider Trading Insider Trading Illegal insider trading is harmful to the marketplace and can seriously undermine investor confidence. This course will explore the laws that govern the trading of stocks and other securities by corporate insiders and describe the role the Securities and Exchange Commission plays in enforcement. It will also discuss the civil and criminal penalties for insider trading and the  more...

EU Privacy Data Security ...rt provided by Mason Hayes Curran. This document contains general information based on Irish law at the time of its writing. Please note however that it does not constitute legal or commercial advice, nor is it intended to create a solicitor-client relationship. Neither is it intended to provide a comprehensive or detailed statement of the law. No liability whatsoever is accepted by Mason Hayes  more...

Union Awareness Union Awareness The proposed Employee Free Choice Act and recent decisions by the National Labor Relations Board have sparked a renewed focus on labor unions and their role in the modern workplace. This course will provide an overview of workers' rights under the various US labor laws, as well as employers' rights and obligations with respect to union activity. This course was developed with  more...

Shipping Infectious Substances (IATA and DOT) This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49  more...

Basic Internet Specialist Certificate ...ing sales, administration, customer support, entry level, general office, tech support, and many more.Instructional materials and other support: Download of a textbook will be required. The link to order the e-book is here: http://courses.creatingwords.com/ebook.htm. This is supplemental material that will go along with your course. After you purchase the e-book, you will be automatically sent  more...

Learn HTML All By Yourself- Advanced ... of the most powerful parts of a web page is the form. In general a person fills in the form and then submits it to you. After this lesson, you will be able to create your own custom forms. For specific topics studied in this 5 week advanced course, click on the link at the bottom of this page that reads "Preview of lesson contents and lesson plans". The structure of each lesson is the same as  more...

Intermediate Technical Writing ...tions in which you use these guidelines and of course the general standards for good writing as well. You`ll e-mail these instructions to your instructor who will review, comment on, and send them back to you by e-mail attachment. You`ll revise accordingly, e-mail your instructor with any questions or concerns that you have, and then e-mail your revisions back to your instructor. You`ll follow  more...

Electronic Commerce: Introductory Professional Level For the working professional and business entrepreneur--An overview course investigating the general structure of networks supporting the Internet and electronic commerce.  more...

Advanced e-Mail Marketing ...l marketing. The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a student board and web based instruction. 5 interactive lessons, and a final exam. Each lesson takes  more...

Paralegalism Career Overview ...ers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students with insight about this fast-growing area of the law.REQUIRED TEXT: West`s Paralegal Today: The Essentials. 2nd Edition. Roger LeRoy  more...

Legal Research and Writing ...one draft can be submitted. Comments on the draft will be general and will cover grammar, format, style and content. Sample responses will not be available. Because students are able to have a draft reviewed, students will not be permitted to resubmit a final writing project for a better grade. Office Hours: I am available at any time at or . You may contact me during those times via email  more...

Managing Negative People ...ey never seem excited about their work, and they create a general atmosphere of negativity. So how do you handle them? This course will help you identify what it is that makes certain people pessimistic and what you can do to help them. It will identify strategies you can use for boosting self-esteem, morale, and turn negativity into positivity. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...ve the concern. Without questions you may be talking to a general audience and minimize your ability to make a sale. Know the variety of questions at your commandand put them into use. It?s a delicate balance of getting the client to be specific, when we may be purposefully vague with our questions. It means applying the Pareto Law:80% of the time the seller should be listening and 20% of the  more...

The Cure For What Retails You This course explores how to increase retail sales. During this course, students will explore ways to increase their retail sales. The course works for all levels of retail sales from general sales staff to management but also addresses concerns of small business owners.  more...

An Introduction to Linux A Workshop Approach ...r setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a way to familiarize themselves with Linux, but it does assume the user already has some distribution of Linux installed on their system. For those students who do not have Linux installed on their computer, we have provided access to the  more...

Using Databases ...bases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze various types of search requests. This foundation will enable you to identify the best method and tools for performing an online search. You will be given exercises to reinforce your learning experience. At the completion of the  more...

Lab Safety and Chemical Hygiene ...hensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate to laboratories. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure  more...

Stack Sampling Methods 1-5 US-EPA Methods 1-5 are sampling methods developed for sampling of particulate emissions from stationary sources such as power plants and other industrial facilities. These methods appear in title 40, part 60 of the Code of Federal Regulations (referred to as 40 CFR 60). This course serves as an introduction to the methods and provides a basic understanding of the concepts, equipment, procedures  more...

Adobe RoboHelp Workshop ... e-mail to help with problems and discuss help writing in general. You will be asked to purchase two books for this course: Microsoft Manual of Style for Technical Publications. Although the hardcopy is available for purchase, you are encouraged to use the PDF or help-file version of this resource. Before you purchase this item, contact your instructor on how to get a copy of the PDF or help  more...

AS9100 Aerospace Standard General Employee Training ... cannot be saved and restarted later. Aerospace Standard General Employee Training AS9100 includes the requirements of ISO 9001:2000 along with the addition of 80 additional requirements critical to Aerospace Quality. This international standard is administered by the International Aerospace Quality Group (IAQG) and referred to by three different names: AS 9100 (Americas) = EN9100 (Europe) =  more...

Certified Compliance Inspector of Stormwater (CCIS Certificate) The 6-hour CCIS online certification class educates and certifies municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This  more...

Complete Paralegal Training Program (Self-Paced) ...working. The complete course also covers broader and more general issues directly relevant to the profession, an overview of American Law, court systems and litigation. It covers information on how to do interviews (interrogations), legal writing, research, the use of citations and preparation of the documents required. Since the Internet has become a major resource to the profession, hundreds  more...

ISO 13485 Medical Devices General Employee Training ... be saved and restarted later. ISO 13485 Medical Devices General Employee Training ISO 13485:2003 is a quality management system for an organization making medical devices and related services that consistently meet customer (and regulatory) requirements applicable to medical devices and related services. This standard includes unique clauses for medical devices and excludes some of the  more...

ISO 9001:2000 General Employee Training ...g, it cannot be saved and restarted later. ISO 9001:2000 General Employee Training) ISO 9000 has become an international reference for quality management requirements in business-to-business dealings, and can be applied to any organization regardless of: Size Industry/Product/Market Whether its manufactures a product or provides a service Whether it is a business, a public administration, or a  more...

Listening Skills for the Workplace ... higher-55% or more on the average each day. More than 35 general business studies conducted over the past few years demonstrate that listening-centered communication improves results. The studies demonstrate that: Schools devote too little direct instruction in to listening as part of their language arts curricula even though it is a basic skill required of all employees in the workplace.  more...

Six Sigma Management and Leadership Training Program ... developed by Motorola and perfected by corporations like General Motors and General Electric. Find out how Six Sigma is applied in service and product based companies to improve profits and customer satisfaction simultaneously. We will also provide an in depth analysis of Six Sigma strengths, weaknesses, opportunities and threats as we size it up among other popular management and leadership  more...

Spanish Language: Scaffolds (Andamios) ...rse provides an overview of Scaffolds. Topics covered are general Scaffold requirements, components of Scaffold and proper Scaffold inspection prior to use. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Scaffolds (Andamios) This course  more...

Sexual Harassment in the Workplace Series ...B 1825), California Code of Regulations 7288, Connecticut General Statute Section 46a-54-204 and Maine Revised Statute, Title 26, Section 807. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Sexual Harassment in the  more...

Build Your Own BIZ - Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Java 2 - Introduction This course provides students a general overview and understanding of the Java 2 Programming Language. This unit will discuss Java history and the main features of the Java language. You will learn how Java differs from C++, and what types of unique features are available in the Java language. You will also learn why the Java Virtual Machine is considered the core of the Java platform.  more...

Communicating with Power: Resolving Conflict ...ypes of and responses to workplace conflict and discusses general guidelines for integrating conflict resolution into the culture of organizations.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Communicating with Power:  more...

Time Management ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

Work-Life Balance ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

Customer Relations ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

Working with Difficult People ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ...otection of the environment is a very real concern to the general population. In fact, going green to protect the environment is viewed as the right thing to do. It is also the smart thing to do. If a business wants to attract the increasingly environmentally conscious market and gain a competitive edge, it must become known as an eco-friendly company. This course may be completed as quickly as  more...

The EcoBroker Certificate Program ...ers and sellers of real estate, as well as members of the general public, enjoy a variety of energy and dollar saving benefits as a result of the reduced maintenance and utility costs associated with more energy-efficient properties. The EcoBroker emphasis on recognizing and taking advantage of the energy-efficient features of properties, or perhaps achieving financing for energy-efficiency  more...

FMLA: What Supervisors Need to Know ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

EEOC & ADA: What Supervisors Need to Know ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

FLSA: What Supervisors Need to Know ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ... on production, those with a solid educational foundation generally provide the best quality at a lucrative productivity level.Q. Who are The Association for Healthcare Documentation Integrity and the American Association for Medical Transcription? A. The Association for Healthcare Documentation Integrity (AHDI), formerly the American Association for Medical Transcription, is the world?s  more...

Portfolio to Interview: Landing a Job as a Technical Writer ...rporations approach job candidates and job performance in general. Portfolio to Interview: Landing a Job as a Technical Writer This course will help you succeed in an interview to get a job as a technical writer. You will create a writing portfolio and resume to help get the interview, and you will see how to use these materials to present yourself with confidence. The stages you will need to  more...

Certificate in Professional Technical Communication ... is certainly much overlap in the required skills, but in general they are strongly emphasized in the following types of documents: Proposals: persuasion, using data to make an argument, developing abstracts Data Reports: presenting data visually, writing with parallel structure Scientific Research: using citations, making abstracts concise How-To Guides: doing task analysis, working with lists  more...

Valuing Diversity in the Workplace ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

Effective Communication in the Workplace ...physical systems - this is an example of a hard skill. In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks. Because of the need to manage different opinions and  more...

Succession Planning Overview Do you have people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that  more...

WebSphere 5 0 Application Server Architecture To introduce the WebSphere Application Server architecture and give an overview of its components, topology, and general infrastructure  more...

Exchange Server 2003 Planning for Active Directory and Designing a Messaging In To discuss how to plan and design Active Directoy integration, multiple forest deployment, general administration, and organization infrastructure in Exchange Server 2003  more...

Microsoft Windows 2000 - Active Directory Design Schema and Replication To provide an overview of the Active Directory schema and replication components and give general guidelines on configuring and managing them for optimum performance and reliability  more...

The Automotive Industry Overview Version 2 ... years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive environment  more...

Problem Performance Prevention ... performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the  more...

Implementing a Succession Plan Simulation Ulema Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order  more...

Basic Cisco WAN Design Considerations To identify the general technologies used in campus switching design and the various campus network design models  more...

Basic Cisco Campus Switching Design Considerations To provide an overview of the general technologies used in campus switching design and the various campus network design models used  more...

General Security Concepts To introduce the key principles of security for the enterprise  more...

Insider Trading ...ures that companies should take to prevent insider trades generally and specifically during pension fund blackout periods. The main rules regarding the reporting of insider trading are also discussed. The guidance provided in this course is general in nature and is not intended to serve as guidance in specific situations. How insider trading rules apply to particular circumstances will depend  more...

Export Controls After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect  more...

HIPAA Privacy Rules Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under  more...

Harassment in the Workplace Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must  more...

Supervisor Manager Sexual Harassment Awareness ...sel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. To address compliance with California  more...

Perspectives on Conflict in the Workplace ...general attitudes towards it in the workplace? In this course, three prevailing attitudes towards conflict are compared. These are that: --Conflict is always a bad thing --Conflict is always a good thing --A certain level of conflict is productive, but too much is undesirable. This last view informs the rest of the course, which goes on to describe how a healthy and productive level of  more...

Leading an Effective Business Meeting ...ood chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired of your meetings ending up like this? This course will teach you how to make your meetings  more...

Essentials of External Consulting ...list or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...charged with implementing an e-learning solution, and the general learner interested in e-Learning. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: E-Learning Essentials (1 hour) Identify ways in which an  more...

E-Learning Essentials Part 2 Marketing Your Solution ...charged with implementing an e-learning solution, and the general learner interested in e-Learning. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Marketing Essentials (1 hour) Identify guidelines for  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...charged with implementing an e-learning solution, and the general learner interested in e-Learning. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Management of E-Learning (0.5 - 1 hour) Identify benefits  more...

Quality Management Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ...general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration.  more...

Visual InterDev 6 0 Accessing Remote Data ...f COM component for a project. Match the options in the General property page of the Project Properties dialog box with their descriptions. Match the settings of the Instancing property of a class module with their descriptions. Create a method in a class module by using the Add Procedure dialog box in Visual Basic 6. Create a property in a class module by using the Add Procedure dialog  more...

NetWare 5 Advanced Administration - Part 2 ...mory blocks. Match the parameters listed in the Monitor General Information Screen with their functions. Identify the usage of threads and applications in the NetWare system. Perform the steps to create an application. Perform the steps to configure an application. Identify the benefits of caching in improving system performance. Perform the steps to set a file cache parameter.  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...s in retrieving data from tables. Identify features of general functions. Identify features of conditional functions. Identify features of types of group functions. Identify guidelines for using the GROUP BY clause. Unit 4: Advanced SQL Statements Identify the use of natural joins to retrieve data from multiple tables. Identify the use of an equijoin to retrieve data  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...onfigure DDR for RRAS between two routers. Identify the general options for configuring a Demand Dial connection. Identify the protocol options for configuring a Demand Dial connection. Identify the security options for configuring a Demand Dial connection. Identify the dialing options for configuring a Demand Dial connection. Identify the additional options for configuring a Demand  more...

Introduction to PCs and Software ...ware and software, input and output devices, storage, and general maintenance. Working with Microsoft Windows XP, opening and closing applications, and managing windows and files are also covered. Additionally, the course will cover the main types of Microsoft application software: word processing, spreadsheet, database, graphics and presentation, and the basics of Internet technology and uses.  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data ...ers - Key Users and Super Users - SAP Trainers - General Users Participants should have completed the following courses: - 12272 Working with SAP R/3 - 12793 SD Overview & Master Data T otal Learning Time 6 Hour(s) Course Contents Unit 1: Introduction Duration: 1 Hour(s) Overview of SAP Retail. Processes. Purchasing and sales. Merchandise  more...

SAP R 3 v4 0 Profit Center Accounting ... 12280 Cost Center Accounting 1 12277 FI General Ledger 12276 FI Accounts Payable/Accounts Receivable 12279 FI Balance Sheet T otal Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Introduction Duration: 2 Hour(s) Types of profitability reports within SAP R/3. Profit Center Accounting. Definition, content and goals of  more...

SAP R 3 v3 0 Information Systems within FI ...hitecture and functions of information systems within R/3 generally and FI specifically. Customize accounts. Use line items effectively. Carry out account balances and account analysis. Use financial reporting services, including standard reports, ABAP/4 Report and ABAP/4 Query facilities. C ontent Emphasis Skills-Based A udience This course is intended  more...

SAP R 3 CO Cost Object Controlling ...ject Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as the associated phases of preliminary costing, simultaneous  more...

SAP R 3 and the Euro ... Purchasing and sales. Business objectives. General and special objectives. Conversion scenarios. C ontent Emphasis Informational A udience This course has been primarily designed for Managers and employees who are responsible for the EURO project and those who require an understanding of the business implications of the EURO. Students of this course will  more...

Business Intelligence ...o main sections. The first section takes a closer look at general principles and explains why business intelligence is necessary from the point of view of top management. Possible solutions are also discussed. Due to the complexity of the subject matter, this section focuses on the basic principles of business intelligence itself and not on how it interacts with related areas. The second  more...

SAP R 3 MM Purchasing Organization and Master Data ...ls and inventory management, services acquisition and for general accounting and invoicing. Participants should be confident users of their PC Technology, Windows (or other GUI environments in use at their location). Participants should also have basic competence in navigation through the SAP system, use of help and other SAP services. The following courses provide the education which will  more...

SAP R 3 MM Purchasing Purchase Order Processing and Information System ...ls and inventory management, services acquisition and for general accounting and invoicing. Participants should be confident users of their PC Technology, Windows (or other GUI environments in use at their location). Participants should also have basic competence in navigation through the SAP system, use of help and other SAP services. The following courses provide the education which will  more...

SAP R 3 FI AR AP Organization Master Records and Posting ...ly interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures for Accounts Receivable and Accounts Payable. L earn To:  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ...ly interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures for Accounts Receivable and Accounts Payable. L earn To:  more...

SAP R 3 v4 x MM Inventory Management ...ngs and Physical Inventory. Transfer Postings. General Inventory Procedures. Physical Inventory. C ontent Emphasis Skills-Based A udience Everyone involved in Stock Control and related materials management activities. User Support staff and Project Team members needing to acquire a user perspective of the SAP system. Participants should have knowledge and  more...

SAP R 3 v4 x FI Payments ... a powerful module integrating many activities, including General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in this course. L earn To: Payment Organization. House Bank Master  more...

C Programming - Part 1 ...prerequisite to C++, and those who are experienced in the general process of application development. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Basics of C Duration: 2 - 3 Hour(s) Sequence the stages in the evolution of C starting from its inception to its standardized form of ANSI version. Sequence the building block elements that form a complete C  more...

C Programming - Part 2 ...prerequisite to C++, and those who are experienced in the general process of application development. In addition, students should have taken the first part of this series (course 13201) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Arrays Duration: 1 - 2 Hour(s) Identify the features of an array. Specify the number of valid  more...

C Programming - Part 3 ...prerequisite to C++, and those who are experienced in the general process of application development. In addition, students should have taken the first two parts of this series (courses 13201 and 13202) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Pointer Management Duration: 1 - 2 Hour(s) Identify the code to allocate memory for  more...

C Programming - Part 4 ...prerequisite to C++, and those who are experienced in the general process of application development. In addition, students should have taken the first three parts of this series (courses 13201-03) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Advanced Data Handling Duration: 1 - 2 Hour(s) Identify the code to create self-referential  more...

C Foundation for Non-C Programmers - Part 1 ...c.) They should also have a detailed understanding of the general process of structured software design and development. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Fundamentals of C++ Duration: 2 - 3 Hour(s) Identify the features of C++. Identify the parts of a C++ program. Match the C++ preprocessor directives with their uses. Sequence the steps in the  more...

C Foundation for Non-C Programmers - Part 2 ...c.) They should also have a detailed understanding of the general process of structured software design and development. Participants should have taken the first part of this series, course 13209. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Classes: Fundamentals Duration: 2 - 3 Hour(s) Match object-oriented programming features with their definitions.  more...

Oracle8 Database Administration - Manage Storage Structures ...ck segment by using Oracle Storage Manager. Display the general information about rollback segments by using Oracle Storage Manager. Retrieve the statistics about rollback segments by using Oracle SQL Worksheet. Retrieve information about rollback segments with currently active transactions by using Oracle SQL Worksheet. Identify the solutions to the insufficient space for transactions  more...

Programming XML Using XML ...general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To To identify considerations for  more...

Exchange Server 5 5 Design Implementation - Part 3 ...gure the directory and transport information by using the General tab. Provide authentication credentials to connect to a remote site by using the RAS Override page. Create an address space for routing a message on a Dynamic RAS connector by using the given RAS properties dialog box. Identify the special configuration options when using RAS with TCP/IP. Unit 2: Multisite Message  more...

Exchange Server 5 5 Design Implementation - Part 4 ...xchange Server computers. Identify the functions of the General property sheet. Identify the functions of the Address Space property sheet. Configure the IMS by setting the scope for restricting address space. Sequence the steps involved in an ETRN session. Add an e-mail domain to the server on which the IMS is installed by using ETRN. Dequeue an e-mail message by using the ETRN  more...

NetWare 5 Advanced Administration - Part 2 Course Overview This is the second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by  more...

Microsoft Works Suite 2005 Creating Documents ...ly and as a productivity tool. No specific level of PC or general IT literacy is assumed. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Microsoft Word Fundamentals Start Microsoft Word from Works Task Launcher. Save a document. Identify options for printing documents. Identify  more...

Oracle 11i10 Project Foundation Fundamentals Part 2 ...ods. Identify steps to set Project Accounting (PA) and General Ledger (GL) periods. Identify features of calendars. Identify features of system implementation options. Identify features of currency implementation options. Identify features of project setup implementation options. Identify different types of page layouts. Identify the types of information displayed in  more...

Oracle 11i General Ledger Fundamentals Part 1 ...General Ledger, accounting structure within General Ledger, creation of sets of books and journal entries. Learn To: Identify features of Oracle General Ledger (GL). Identify the steps of Oracle GL setup. Identify the steps for creating a COA. Audience: This course is targeted at Functional Implementers. Deployment: e-Learning/Self-Study Language  more...

Oracle 11i General Ledger Fundamentals Curriculum The Oracle 11i: General Ledger Fundamentals Curriculum includes the following courses: Oracle 11i: General Ledger Fundamentals (Part 1) Oracle 11i: General Ledger Fundamentals (Part 2) Oracle 11i: General Ledger Fundamentals (Part 3) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CompTIA Server 2005 Server Maintenance Security ...general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic  more...

Business Code of Conduct Confidentiality Company Assests ...e organizations who are required to review and understand general Business Code of Conduct policies. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hours Objectives: Unit 1: Confidentiality (0.5 hours) Identify internal and external breaches of confidentiality.  more...

Oracle8i Database Admin Manage Storage Structures Course Overview This course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify  more...

Business Code of Conduct Conflicts of Interest ...e organizations who are required to review and understand general Business Code of Conduct policies. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hours Objectives: Unit 1: Fundamentals of Conflicts of Interest (0.5 hours) Identify a conflict of interest.  more...

International Business Essentials Succeeding as a Global Manager ...successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: Organizing the Global Enterprise (0.5 - 2 hour) Identify how the dynamics of the  more...

Programming XML Using XML ...general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To To identify considerations for  more...

Programming XM XML Parsing ... to WebSphere Studio Application Developer. It provides a general over overview of XML parsing and it introduces students to the Simple API for XML (SAX) parser and the Document Object Model (DOM) XML parser. Learn To To identify features of the WebSphere Studio family. To identify features of WebSphere Studio Workbench.  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...a document reference from a GroupWise folder. Modify the General settings in the GroupWise Environment options. Match the GroupWise send options with their descriptions. Match the GroupWise document options with their descriptions. Grant a user proxy access using the GroupWise security options. Modify the month display options using the date and time options. Unit 3: GroupWise System  more...

Cisco Internetwork Troubleshooting Part 2 ...ccurring at the transport layer. Identify functions of general commands for isolating transport layer problems. Identify functions of commands for isolating problems with Transmission Control Protocol (TCP) and User Datagram Protocol (UDP). Identify functions of commands for resolving network management problems at the application layer. Identify functions of commands for resolving  more...

Oracle Database 10g New Features for Administrators Part 4 ...aracteristics of Flashback Table operation. Unit 3: General Storage Enhancements Identify features of the SYSAUX tablespace. Identify the steps to relocate SYSAUX occupants by using Enterprise Manager (EM). Identify conditions for renaming tablespaces in Oracle Database 10g. Identify features of a default permanent tablespace defined for nonsystem users. Identify the  more...

SQL Server 2000 Database Admin Part 1 Install SQL Server 2000 This is the first course in a five part series that presents the students with both theoretical and practical instruction in the subject of installing SQL Server 2000. Learn To Identify the features and functions of SQL Server. Identify the components involved in the client-server communication process. Identify the steps in the client-server communication process. Identify the minimum  more...

SQL Server 2000 Database Admin Part 2 Manag Databases Course Overview This is the second course in a five part series that will teach students how to plan for managing databases with SQL Server 2000. This course also includes both theoretical and practical instruction in the creation and management of objects. Learn To Identify the database option categories. Identify features of the tools used to view database properties. View database  more...

SQL Server 2000 Database Admin Part 3 Security Data Recovery Course Overview This is the third course in a five part series that deals with the backup and restore strategies for SQL Server 2000 and with managing security and permissions with SQL Server 2000. Learn To Identify how login accounts are processed. Identify the characteristics of the two authentication modes. Sequence the steps to implement an authentication mode. Identify the  more...

SQL Server 2000 Database Admin Part 4 Managing Data Course Overview This course deals with transferring data, managing replication services, and maintaining high availability. Learn To Identify guidelines for importing and exporting data. Match SQL Server 2000 tools used to import and export data with their functions. Identify the features and functions of the Data Transformation Services (DTS) process. Identify the features of  more...

SQL Server 2000 Querying with Transact SQL Part 1 Manipulating Data Course Overview This course presents students with both theoretical and practical instruction in the subject of manipulating data with Transact-SQL. Learn To Identify the basic types of statements used in Transact-Structured Query Language (SQL). Identify the functions of Data Definition Language (DDL) statements. Identify the functions of Data Control Language (DCL) statements.  more...

SQL Server 2000 Querying with Transact SQL Part 2 Working with Queries Course Overview This course will teach students how to work with queries. The course will also introduce views, stored procedures, triggers, and user-defined functions. Learn To Identify advantages of using aliases for table names. Identify the guidelines for using joins. Identify the considerations for using inner joins. Identify considerations for using subqueries. Create a derived  more...

Java Key Packages Collections ...eatures of the collections framework in Java. Identify general operations that can be performed on a collection. Identify features of the implementations of the List interface. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study  more...

Java Key Packages Collections ...eatures of the collections framework in Java. Identify general operations that can be performed on a collection. Identify features of the implementations of the List interface. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study  more...

Office XP-New Features Curriculum ...general overview of new productivity and information handling tools. It concentrates on new features within Microsoft Word, Excel and PowerPoint, and Microsoft Office XP software. Additionally, there is an emphasis on database, e-mail, and Internet software. This curriculum consists of two Skill Builder courses: Course 74010 Microsoft Office XP - New Features Part 1: Overview, Word, Excel and  more...

Office XP New Features Part 1 Overview Word Excel PowerPoint ...the first course in a two part series which begins with a general overview of new productivity and information handling tools. It then concentrates on new features within Microsoft Word, Excel and PowerPoint. Learn To • Identify the features of speech recognition in Office XP. • Identify the features of handwriting recognition in Office XP. • Identify features of smart  more...

UNIX Shell Programming Curriculum ...UNIX Shell Programming, an introduction to UNIX shells in general, and focus on programming in both C and Korn shell. This curriculum consists of three Skill Builder courses: Course 13891 UNIX Shell Programming Part 1: Bourne Shell (Bash) Course 13892 UNIX Shell Programming Part 2: C Shell Course 13893 UNIX Shell Programming Part 3: Korn Shell Learn To See individual course descriptions  more...

UNIX Shell Programming Part 1 Bourne Shell Bash ...his course will provide an introduction to UNIX shells in general, however, it will focus on programming in the Bourne shell. Additionally, this course will cover the Grep utility. Learn To • Identify features of Bourne and bash shells. • Match shell types with their main features. • Set access permissions on a file. • Identify features of standard input and  more...

Moving from Technical Professional to Mgr Series Getting Started ...ively with conflict. You will give him feedback about his general progression in the role and on his team's performance. Unit 2: IT Planning (0.5 - 1.5 hours) Identify reasons for management planning. Sequence the steps of the planning process. Identify guidelines for using a SWOT analysis to assist in strategic planning. Recognize how strategic plans are implemented.  more...

UNIX Shell Programming Part 2 C Shell ...his course will provide an introduction to UNIX shells in general, however, it will focus on programming in the C shell. Additionally, students will learn about the Sed utility. Learn To • Identify features of the C shell. • Match shell types with their main features. • Set access permissions on a file. • Identify the syntax of the test command. • Identify  more...

UNIX Shell Programming Part 3 Korn Shell ...The course will provide an introduction to UNIX shells in general, however, it will focus on programming in the Korn shell. Additionally, the students will about the crontab utility. Learn To • Identify features of the Korn shell. • Match shell types with their main features. • Set access permissions on a file. • Identify features of standard input and output.  more...

WebSphere MQ Integration Message Broker ...general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker, and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done with it. Learn To To  more...

EnjoySAP Features Functions ...r the First Time. a The EnjoySAP Initial Screen: - General Structure. - Changes to the Screen Header. - Changes to the Screen Body. Unit 2: Using EnjoySAP 1.5 - 2 hours a Options for Accessing EnjoySAP: - Easy Access Menu Structures. - Calling up Program Functions. a Customizing Menus: - General Settings. - Creating User Menus. - Favorites. a Application  more...

EnjoySAP What s New in Release 4 6 ...ow it differs from earlier releases. Learn To: a General Information on Release 4.6. a Basis. a Cross Application Components. a Applications. a Accounting. a Logistic. Audience Employees who need to learn how to use the R/3 System. Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in  more...

SAP R 3 FI General Ledger Posting Periodical Processing ...General Ledger Posting and Periodical Processing, you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. Learn To: o Postings. o Posting  more...

SAP R 3 v4 6 Purchaser ...arting the R/3 System. - Logging on for the First Time. - General Structure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Basics of Procurement 1.5 - 2 hours o The Procurement Processes: - Basic Elements of  more...

SAP R 3 v4 6 Shipping Employee ...arting the R/3 System. - Logging on for the First Time. - General Structure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Basics of Shipping Processing 1.5 - 2 hours o Basic Elements of Shipping: - Shipping  more...

SAP R 3 v4 6 AR Accountant ...arting the R/3 System. - Logging on for the First Time. - General Structure. - Screen Header. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Master Data and Postings 1.5 - 2 hours o The FI Component in the R/3 System: - Modular Structure of R/3. - R/3  more...

SAP R 3 v4 6 AP Accountant ...arting the R/3 System. - Logging on for the First Time. - General Structure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Master Data and Postings 1.5 - 2 hours o The FI Component in the R/3 System: - Modular  more...

SAP R 3 v4 6 Financial Accountant ...g on. o Access options. o Basis. o Organization and general ledger accounts. o Integration in the R/3 system. o General ledger accounts. o Reference accounts. o Postings and account analysis. o Posting data to general ledger accounts. o Displaying balances. o Displaying and changing line items. Audience The audience for this course would include those who need to learn  more...

SAP R 3 v4 6 Cost Center Accountant ...arting the R/3 System. - Logging on for the First Time. - General Structure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Organization and Cost Centers 1.5 - 2 hours o Integration in the R/3 System: - Integration. -  more...

SAP R 3 v4 6 SD Custromer Service Representative ...arting the R/3 System. - Logging on for the First Time. - General Structure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Basics of Sales and Distribution 1.5 - 2 hours o Processes in Sales and Distribution: -  more...

SAP R 3 v4 6 CO Cost Center Acct Master Data ...Starting the R/3 System - Logging on for the First Time - General Structure - Screen Header - Screen Body o Access Options: - Easy Access Menu Structures - Calling up Program Functions - General Settings o Basis: - Workplace - Workflow - Overview - Printing from the R/3 System Unit 2: Cost Elements 2 hours o Creating and Changing Cost Elements: - Creating Master Data - Creating Primary  more...

MS Win XP Install Admin Part 1 Install Config ...ser interaction level, distribution method, and essential general and network settings for an answer file. o Identify additional network and advanced settings for creating an answer file. o Identify guidelines for installing hardware devices on a computer running Windows XP Professional. o Identify features of configuring multiple monitors in Windows XP Professional. o Identify Scanner  more...

MS Win XP Install Admin Part 1 Install Config ...ser interaction level, distribution method, and essential general and network settings for an answer file. o Identify additional network and advanced settings for creating an answer file. o Identify guidelines for installing hardware devices on a computer running Windows XP Professional. o Identify features of configuring multiple monitors in Windows XP Professional. o Identify Scanner  more...

Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs ...tures of the Commerce Server 2000 object model. o Match general purpose programming objects with their functions. o Identify features of Commerce Server 2000 dictionaries. Audience The intended audience for this course includes Professional Web Developers. These developers will have experience creating Web sites by using Active Server Pages (ASP), Visual Basic Scripting Edition or  more...

CompTIA Server 2005 Storage Arrays Install Planning ...general knowledge about technologies such as Fiber Channel and RAID. The course also covers pre-installation activities for installing a server or network. This course is divided into three units: Fiber Channel Fundamentals, RAID, and Installation Planning. The Fiber Channel Fundamentals unit introduces learners to the Fiber Channel technology and covers Fiber Channel hardware and iSCSI and  more...

CompTIA Server 2005 Hardware Operating System Install ...general information about installing hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration. Learn To:  more...

CompTIA Server 2005 Upgrading Processors Storage Devices ...general aspects of upgrading servers. The course is divided into two units, Service Tools and Processors and Storage Devices. The Service Tools unit introduces the general tools that help the administrator learn about the health of the servers. In the Processors and Storage Devices unit, the key aspects involved in upgrading processors and different types of hard drives are discussed.  more...

ABAP 6 10 Overview ...s. o ABAP Workbench in SAP R/3. o ABAP Workbench. o General Program Conventions. o Program Structure with Example. o Program Structure. Audience This course has been primarily designed for employees of the system administration and the system service team. Moreover the course has been designed for anyone of the project team who has to create special demands. Participants should  more...

Business Travel Safety Safety Measures for Travelers ...for Women (1 - 2 hours) Identify general travel safety guidelines for women travelers. Identify safety guidelines for women during transportation. Simulation Overview: In this simulation, you will meet with Robin Carlson, a HR Specialist at Icon International. You have just been employed as a Sales Manager in Icon and as the  more...

SAP R 3 FI AR AP Organization Master Records Posting ...ly interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures for Accounts Receivable and Accounts Payable. Learn To:  more...

SAP R 3 4 6 FI AR AP Acct Document Posting Periodic Pro ...ly interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures for Accounts Receivable and Accounts Payable. Learn To: o  more...

SAP R 3 4 6 FI Payments ... a powerful module integrating many activities, including General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in this course. Learn To: o Getting Started with SAP R/3 4.6. o Starting the System  more...

SAP R 3 4 6 FI General Ledger Organization G L Account ...ithin the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o To get started with SAP R/3 4.6 o To start the System and log On o Access Options o Basis o Organisation o FI as a  more...

SAP R 3 4 6 FI General Ledger Posting Periodical Processing ... the Computer Based Training course (CBT) SAP R/3 4.6 FI: General Ledger Posting and Periodical Processing you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur at  more...

SAP R 3 4 6 CO Cost Object Controlling The course SAP R/3 4.6 CO Cost Object Controlling gives employees, working within internal accounting, an overview of tasks within cost element accounting dealing with all the costs related to the production process and important for the product cost calculation. The initial unit provides an introduction to SAP R/3 4.6's fundamental features; explaining how to log on to the system as well as  more...

WordPerfect Office 11 WordPerfect 11 ...general-purpose word processing program that is used to create documents of all kinds. The WordPerfect 11 course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images and how to proof and print documents. Learn To  more...

Database Technologies Introduction to SQL ... control commands (COMMIT and ROLLBACK). o Identify the general overview of views and indexes, including how to create these database elements. Audience Associate database administrators, technical support consultants, and associate programmer/analysts are some of the types of people who would benefit from this course. This course is intended for people who are relatively new to the world  more...