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Design of Experiments and Validation of Solutions in Six Sigma ...eeds to be changed to meet the desired improvement, teams generate solution ideas to optimize the response, and then the ideas are tested, implemented, and validated. Later in the control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explains the basic design of experiments (DOE) concepts and  more...

Designing and Planning Experiments in Six Sigma ... a well-understood problem strive in the Improve phase to generate a well-designed solution. Design of experiments (DOE) is a controlled approach to experimentation that enables teams to systematically change the level of one or more input factors and observe the effects on the targeted response. If teams exercise care in choosing the right design including suitable factors, levels, and  more...

Conducting Experiments and Analyzing Results in Six Sigma ...eeds to be changed to meet the desired improvement, teams generate solution ideas based on the best combination of input variables' settings to optimize the response, and then the ideas are tested, implemented, and validated. Later in the Control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explores  more...

Improvement Methods and Implementation Issues in Six Sigma ...ix Sigma team moves into the Improve phase, they begin to generate a list of solutions to address the causes of problems in the process. After plans have been developed, the implementation of the improved process needs to be tested and verified to ensure the optimal choices were made. Finally, risks to the new process need to be examined and minimized. This course looks at improvement methods  more...

Nonstatistical Analysis Methods in Six Sigma ... and their impacts. They help prioritize these causes and generate initial ideas for resolving problems when a project enters the Improve phase. This course covers the use of various nonstatistical analysis methods including failure modes and effects analysis (FMEA), gap analysis, scenario planning, root cause analysis, the 5 Whys, fault tree analysis (FTA), and waste analysis. This course is  more...

Managing Six Sigma Team Performance ...roject. A number of decision-making tools enable teams to generate and select creative improvement ideas, while a series of management and planning tools enable teams to implement and assess quality improvement throughout an organization. As team leaders with mastery over these tools, Black Belts are called upon to select the right tools to meet various team conditions and objectives. And Black  more...

Oracle Database 11g Using DDL Views Sequences Indexes and Synonyms Oracle Database 11g: Using DDL, Views, Sequences, Indexes, and Synonyms Oracle To recognize the steps for creating, defining, and dropping tables , manipulating how their data can be viewed, and using schema objects to generate integers, improve queries, and rename tables.  more...

Effective Relationships with Customers Effective Relationships with Customers It's time to disregard that old deferential model of short-term customer relations you're using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer  more...

Identifying Your Customers Expectations ...tomers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of the company than the wants of the customer. For example, customer interface technologies are usually introduced to save on  more...

Planning Your Field Sales Approach Planning Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides  more...

Developing Applications that Use SQL Server Business Intelligence Services Developing Applications that Use SQL Server Business Intelligence Services Microsoft recognize how to implement Reporting Services to generate reports and Integration Services to manipulate data according to your requirements  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos Cisco CVOICE 8.0: Congestion, Rate Limiting & AutoQos Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Queuing algorithms are one of the primary ways to manage congestion in a network. Network devices manage an overflow of arriving traffic by using a queuing algorithm to sort traffic and determine a method of prioritizing the  more...

Getting Started With WCF 4 Using C 2010 Getting Started With WCF 4 Using C# 2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Service Communication Applications (Exam 70-513) This course introduces the .NET Windows Communication Foundation (WCF) technology and its architecture. It shows how to create a basic WCF service and how to host the service in a managed application, a Windows Service, Internet  more...

Cisco IINS 1 0 Network Security Principles I ...explains how sophisticated attack tools and open networks generate an increased need for network security and dynamic security policies, the primary objectives of security and primary types of security controls, as well as some of the factors that are involved in responding to a security breach. Examining who hackers are, what motivates them, and how they do what they do, as well as variety of  more...

Oracle Database 11g R2 Managing Database Space Duplication ...agement by the Oracle database server. This allows you to generate alerts about potential problems and recommend possible solutions. This course explores how to use the Oracle database server for automatic space management, proactively monitor and manage tablespace space usage, and reclaim wasted space from tables and indexes by using the segment shrink functionality. Using the segment advisor,  more...

Marketing Essentials Marketing and Ethics ... ethical, and outlines the benefits ethical marketing can generate for an organization and its corporate culture. You'll learn about societal marketing, the dangers associated with unethical and deceptive marketing practices, and how to build and sustain strong ethical marketing standards and practices within an organization. The course also addresses the growth of new communication  more...

The Active Directory Infrastructure in Windows Server 2008 ...ith demonstrations on how they can help improve security, generate faster logon times, and create more efficient resource access. Aligning with Microsoft exam 70-640 objectives: TS: Windows Server 2008 Active Directory, Configuring, this course will also cover many of the different types of installations, as well as new deployment features and migration options. Passing this exam completes the  more...

SAP BusinessObjects Business Intelligence ...sinessObjects: Business Intelligence SAP Businesses generate a large amount of data in the everyday operation. This data is extremely valuable and may be used by employees at every level of an organization. Before it can be utilized optimally, it must be formatted in such a way that an enterprise can capitalize on the vast amounts of data in its possession. SAP Business Intelligence (BI)  more...

CompTIA Security 2008 Auditing Security Policies Disaster Recovery ...ion Network Administrators create security polices, generate audit reports, and prepare disaster recovery contingency plans in the hope of both avoiding network security failures and being prepared should they actually occur. This course examines the methods used to secure a network environment through security policies, user education, and resource monitoring. The course also explores  more...

Developing a Brand Internally Developing a Brand Internally Many brands fail to deliver what they promise because of a lack of internal focus and engagement in the brand development process. If your employees and organizational culture aren't aligned with your brand, you'll likely fail to deliver the full value potential of your brand. Internal engagement is increasingly being viewed as not only key to effective brand  more...

Customer Driven Process Improvement Identifying Improvement Ideas Solutions Customer Driven Process Improvement: Identifying Improvement Ideas & Solutions After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and  more...

Customer-Focused Interaction Customer-Focused Interaction Having positive interactions with your customers is one of the most effective ways to ensure you're providing excellent customer service. However, customers expectations have evolved over time, and so too have customer service strategies. Many organizations are improving their customer relationships and customer satisfaction levels by moving beyond traditional  more...

CompTIA Server 2009 Storage ...h work is done electronically, businesses and governments generate vast amounts of information, most of which needs to be kept available and safe. Storage technologies have improved with the growth of data requirements. This course introduces the technologies involved in storing and protecting this data and the different types of storage media, such as optical media, and describes the increased  more...

Getting Started With WCF Getting Started With WCF Microsoft This course introduces the .NET Windows Communication Foundation (WCF) technology and its architecture. It shows how to create a basic WCF service and how to host the service in a managed application, a Windows Service, Internet Information Service (IIS), or Windows Process Application Activation Services (WAS). It also covers how to generate a client proxy  more...

Performing Advanced Query Techniques in SQL Server 2008 ...result set for a query. To manipulate the result sets and generate rollup information, such as totals, the CUBE, GROUPING SETS, and ROLLUP operators can be used with the GROUP BY statement. UNION, INTERSECT, and EXCEPT can be used to gather specific results in a query. Transact-SQL also provides features that manage international concerns with regards to stored data, such as the collation and  more...

Querying Managing XML Data inSQL Server 2008 ...a from a database in XML format and the use of OPENXML to generate relational views from XML. This course demonstrates how to use the xml data type, XML schema collations, and how to create XML indexes. It also explores how to retrieve data using FOR XML, process XML data using OPENXML, and how to query data using the XQuery language. This course is one of a series in the SkillSoft learning  more...

Oracle Database 11g Using DDL Views Schema Objects Oracle Database 11g: Using DDL, Views & Schema Objects Oracle Oracle Database 11g Administrator Certified Associate 1Z0-047 Oracle Database 11g SQL Expert To recognize the steps for creating, defining, and dropping tables , manipulating how their data can be viewed, and using schema objects to generate integers, improve queries, and rename tables.  more...

Oracle Database 11g Using AWR Defining Problems ...R snapshots, and demonstrates how to use the snapshots to generate individual AWR reports as well as AWR compares period reports. It discusses the identification of performance issues, setting the tuning priorities, how to tune depending on the particular application life cycle phase, and the steps involved in implementing migration, upgrade, and environment changes. The course also delves into  more...

Oracle Database 11g Metrics Alerts Baselines AWR Tools Services ...tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This course demonstrates how to create static and repeating baselines, compute baseline statistics, define alert thresholds, and generate ADDM and ASH reports. In Oracle Database 11g you can configure, manage, and implement services to work with client applications using Database Resource Manager  more...

Oracle Database 11g Problem SQL Statements Oracle Optimizer ...le Optimizer and execution plans. It also explains how to generate and view execution plans using the DBMS_XPLAN package, the EXPLAIN PLAN command, SQL*Plus AUTOTRACE command options, and the V$SQL_PLAN view. The functions of the Optimizer and how to influence and control the optimizer's behavior is discussed in detail, including the various query access paths that can be used, when to use  more...

Oracle Database 11g Encryption Concepts Oracle Database 11g: Encryption Concepts Oracle All encryption has two parts: an algorithm, which is a procedure or a method of manipulating data, and a key or a secret that allows data to be decrypted. This course discusses the issues and challenges of encryption and describes key management solutions. It also describes the encryption options available with Oracle Database 11g. Using  more...

Developing a Customer-Focused Sales Approach ...uldn't placing the customer at the center of the equation generate better results? The short answer is yes. A customer-focused sales approach is structured around the customer's decision-making process and unique needs. But how do you know what these really are? What keeps customers up at night and drives their key purchasing decisions? This course provides invaluable insight into how to better  more...

FrameMaker II: Diving In ...generate and format tables of contents and indexes; use cross-references, footnotes, variables, and conditional text; and convert documents to other formats, such as Adobe PDF and HTML. You can download the trial version of this software from the Adobe FrameMaker product site. This course provides an in-depth look at the core features of Adobe FrameMaker. This course covers the following  more...

QuickBooks Pro 2001 Level 2 This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll information. This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led ...e Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search engines, so do not  more...

RCRA Hazardous Waste Management for Generators The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste  more...

Accelerate your Business Growth--Instructor-Led ...gy " that will get his product to the right customers and generate revenues. The steps to developing this strategy will be spread out over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert.  more...

Accelerate your Business Growth--Self-Directed ...gy " that will get his product to the right customers and generate revenues. The steps to developing this strategy will be spread out over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert.  more...

Hazardous Waste Manifest Update This short course provides updated information on the recent changes to the Hazardous Waste Manifest. The course has been designed to cover the changes to the manifest requirements as well as how comply with the off-site shipment of hazardous waste. On March 4, 2005, the U.S. Environmental Protection Agency (EPA) published a Final Hazardous Waste Manifest System Rule, which becomes effective on  more...

Professional Bar Management Mastery Level Certification ...ns, how to deal with your vendors and alternative ways to generate revenues. Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the skills to manage your bar like a professional. She will teach you the basics that will put you on the road to understanding the unique factors of the bar business. Kellie has been hired to train bar employees all  more...

QuickBooks Pro 2005 ...rd transactions Report on the financial records with ease Generate purchase orders and invoices to grow your business Enable your company to use all the features QuickBooks has to offer Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you  more...

Accounting Fundamentals How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...

Accrual Accounting Procedures ...ned by a business must match all the expenses incurred to generate that revenue. This course will explain the step-by-step procedures to properly record incomplete transactions at the end of an accounting period. The transactions typically involve expenses, revenue, and depreciation. Accrual accounting procedures will ensure that your financial information about the business's performance is  more...

Analyzing Cash Flow Statements Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement  more...

The Food and Beverage Industry Overview Version 2 ...t do all this while keeping operating costs low enough to generate surplus to reinvest in supply chain and infrastructure needs. This course provides a high-level overview of the food and beverage industry environment, including its relevant business and regulatory issues, key players, trends, and infrastructure. The course explores the issues that the industry is facing in today's market,  more...

The Role of Critical Thinking in Organizations In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...

Communication during Organizational Change Change can be shocking to you and your co-workers. By definition, it is a time of uncertainty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The  more...

Why Customer Driven Today in America, the emphasis is on service. Health care organizations, insurance agencies, investment brokers, and accountants sell services rather than products. As the popularity of the Internet increases, all companies are forced to focus on service through company web sites that put them into direct contact with customers. Customer satisfaction--and quality--is quickly becoming the  more...

Translating Requirements into Process Goals Customers want quality. And quality includes customer requirements such as ease of use, reliability, or response time that are sometimes difficult to measure. To produce improvements that will generate the results customers want, these quality requirements must be redefined as measurable goals. The purpose of this course is to show you how to redefine customer quality requirements as measurable  more...

Implementing Improvements Customers' perception of quality is constantly changing in today's market. What the customer wants now may not be what he wants six months from now. This means that the traditional approach of continual small improvements may not be the approach of choice for certain products. Alternative approaches that generate more dramatic results might be a better choice. This course explores a variety of  more...

Check Point NGX Network Address Translation and Traffic Monitoring To secure a network using Network Address Translation and use SmartView Monitor, SmartView Tracker, and Eventia Reporter to monitor traffic, block attacks, and generate traffic audit reports  more...

PowerPoint 2000 Advanced ...g Output (12 Minutes) 3.1 Saving a Slide as a Graphic 3.2 Generate Meeting Notes 3.3 Changing the output format ( Page Setup ) 3.4 Export to 35 mm Slides 4.0 Delivering a Presentation (4 Minutes) 4.1 Save Presentation for use on another computer ( Pack N' Go ) 5.0 Managing Files (8 Minutes) 5.1 Saving Embedded Fonts in a Presentation 5.2 Saving HTML to a Specific target Browser 6.0 Toolbars (10  more...

PowerPoint 2000 Set of 3 ...g Output (12 Minutes) 3.1 Saving a Slide as a Graphic 3.2 Generate Meeting Notes 3.3 Changing the output format ( Page Setup ) 3.4 Export to 35 mm Slides 4.0 Delivering a Presentation (4 Minutes) 4.1 Save Presentation for use on another computer ( Pack N' Go ) 5.0 Managing Files (8 Minutes) 5.1 Saving Embedded Fonts in a Presentation 5.2 Saving HTML to a Specific target Browser 6.0 Toolbars (10  more...

The Principles of Financial Management ...ibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all managers, from line supervisors to senior executives, to use this tool more effectively to support the organization's goals. This course introduces non-financial managers to the  more...

Participating Effectively in a Business Meeting ...vities are focused on desired results. Good meetings help generate enthusiasm for a project, build skills for future projects, and provide participants with techniques that may benefit them in their future careers. As a chairperson, a secretary, or a group member, it is crucial to your meeting's success to know what your role is during a meeting. By knowing your duties, you can effectively  more...

Cross-selling in a Customer Service Call If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient  more...

The Contact Center and the Technical Support Agent ...w years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize  more...

Quality Management Quality Management Tools ... performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Learn To  more...

Oracle Workflow 11i10 Workflow APIs Procedures Error Handling ... data types used by the Business Event System, event data generate functions, queue handlers, and subscription rule functions, and the error-handling features of workflow processes. Learn To: Identify features of the Workflow Engine. Identify features of background engines. Identify features of PL/SQL and Java procedures for function activities. Identify code to define  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...el of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To: Understand the need for the iterative  more...

C Foundation for Non-C Programmers - Part 1 ...Hour(s) Sequence the code of a function definition to generate a required output. Identify the result of a program by analyzing the scope of a variable within a program. Match the storage class specifiers with their functions. Identify the function call that completes a program to the desired output. Select the valid overloaded functions from a specified list. Calculate the result of a  more...

Oracle SQL and SQL Plus SQL Plus and Reporting Course Overview This is the second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries  more...

Oracle Form Builder Including Reusable Oracle Components Course Overview This course is the sixth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered.  more...

Oracle Report Builder Report Fundamentals ...te button. Identify the features of a Form Like report. Generate a Group Left report from an existing report by using the Report Wizard. Generate a Mailing Label report from an existing report by using the Report Wizard. Generate a Matrix report from an existing report by using the Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features of the  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...and interpret the output file. Perform the procedure to generate an execution plan at the system level for a SQL statement using AUTOTRACE. Identify the symptoms of inefficient SQL statements. Identify the characteristics of optimizer modes. Perform the steps to set the optimizer mode at the instance level using the OPTIMIZER_MODE parameter. Perform the steps to register a module  more...

Programming XML Using XML ...This course firstly provides a general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To  more...

Word 2000 Expert User Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Word 2000. At the completion of this course, students will learn to perform advanced text editing and handling operations; manage documents within a workgroup environment; and insert table of contents, cross-references and bookmarks in a document. L earn To: Perform advanced text  more...

PowerPoint 2000 Expert User ...kground. Create a summary slide of the selected slides. Generate meeting notes. Insert meeting comments on the selected slide. Export the outline of a presentation to a Word file. Unit 5: Transferring and Broadcasting on the Web Duration: 1 Hour(s) Save a slide as a template. Save a slide as a picture in the GIF file format. Embed the fonts in a presentation. Pack a  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...ution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and benefits of using views. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for  more...

Site Server 3 0 Implementation - Part 3 This is the final course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ...ures. Fix a broken link by using Windows NT Explorer. Generate a Site Summary report by using Content Analyzer. Identify the uses of a Site Summary report. Match the preconfigured searches in Quick Search with their purposes. Display the properties of all the images that do not give a notification to the text-only browsers by using Quick Search. Unit 2: Analyzing Web Site Usage  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 ...o a certificate server. Configure Certificate Server to generate a client authentication certificate by using the Certificate Enrollment Tools Page. Identify the advantages of CryptoAPI. Unit 3: Virtual Directories and Servers Duration: 2 Hour(s) Identify the characteristics of virtual directories. Distinguish a local virtual directory from a remote virtual directory.  more...

NetWare Service and Support Upgrade - Part 3 ...isplay the network settings by using the Control Panel. Generate the NIOS.LOG file by using SYSTEM.INI. Display Novell Client setting for a workstation by using the Registry. Identify the network problems that can be diagnosed using protocol analyzers. Identify the features of NetWare LANalyzer Agent and LANalyzer for Windows (LZFW). Identify the guidelines to troubleshoot the Novell  more...

NetWare Service and Support Upgrade - Part 5 ...er. Identify the causes of the two types of errors that generate abend messages. Configure SET parameters to allow the server to recover from abends automatically. Identify the information displayed in an abend message. Identify the causes of server lockups. Identify the data to be collected for troubleshooting server abends and lockups. Identify the checks required to analyze the  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ...e a mail tracking request by using Domino Administrator. Generate a mail usage report. Match the information to be recorded in the Server log with the value specified in the Log Replication entry. Match the error messages commonly displayed in the Server log with the problems they indicate. Match the error messages commonly displayed in the Notes log of a client with the problems they  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...h the TKPROF options with their respective descriptions. Generate an execution plan at the system level for a SQL statement by using AUTOTRACE. Identify the characteristics of optimizer modes. Set the optimizer mode at the session level by using the OPTIMIZER_MODE parameter. Unit 2: Tuning the Shared Pool Duration: 1.5 - 2 Hour(s) Select the contents of the library cache.  more...

Oracle8i Backup and Recovery Strategies Backups Course Overview This is the first course in a two-part series that covers the critical skills in planning and implementing database backup and recovery strategies. This course introduces the learners to the backup and recovery goals and functions of the various structures and processes in the Oracle architecture. In addition, participants learn to manage archive processing and maintain a  more...

Oracle Designer 6i First Class Design Generation ...odel into design definitions. o Identify how to refine, generate and build the database design. o Identify how to design and generate an application system that includes an Oracle Developer form and an Oracle WebServer application. Audience Targeted audiences for this course are Business Analysts; Project Leaders; Designer/Developers; Web Application Developers; Data Administrators, and  more...

Programming XML Using XML ...This course firstly provides a general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To  more...

XML Programming--Part 2 DOM SAX XSLT ...y the features and functions of the XSLT elements used to generate output. Identify XSLT elements used for conditional processing and looping. Identify and declare xsl:import and xsl:include elements. C ontent Emphasis Conceptual A udience The audience would ideally have experience developing Web and enterprise applications using XML. They would typically work as a  more...

XML Programming--Part 2 DOM SAX XSLT ...y the features and functions of the XSLT elements used to generate output. Identify XSLT elements used for conditional processing and looping. Identify and declare xsl:import and xsl:include elements. C ontent Emphasis Conceptual A udience The audience would ideally have experience developing Web and enterprise applications using XML. They would typically work as a  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ... Identify guidelines for securing an ISA server. • Generate system security settings. • Identify characteristics of a perimeter network. • Identify benefits of ISA Server 2000 Enterprise Edition. • Identify installation configuration options. • Install an ISA Server 2000 schema. Audience The audience for this course includes IT professionals operating  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ... Identify guidelines for securing an ISA server. • Generate system security settings. • Identify characteristics of a perimeter network. • Identify benefits of ISA Server 2000 Enterprise Edition. • Identify installation configuration options. • Install an ISA Server 2000 schema. Audience The audience for this course includes IT professionals operating  more...

CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients ...tion of exceptions using IDL. How to compile IDL files to generate client stubs and how to use these stubs to create client applications are also covered. The learner is directed in initializing the ORB, using the Naming Service, invoking Remote Methods, and using Out and Inout parameters. Learn To: o Identify characteristics of CORBA. o Identify features of the Object Management Group  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security ...icipant will learn how to use the IDL-to-Java compiler to generate server skeletons and how to implement CORBA objects using these skeletons. Server IDL skeletons, CORBA servers and naming services, and server invocation are covered in detail. This course also covers factory and callback objects, with conceptual information on each object type and instruction on how to design and how to use  more...

Paint Shop Pro 8 Curriculum The objective of this curriculum is to give the learner a comprehensive introduction to the capabilities and tools of Paint Shop Pro 8. Painting and Drawing tools are covered, as is the creation and management of images and various color management guidelines. This curriculum also covers the use of layers, masks and selections in image editing and introduces various image editing techniques.  more...

Illustrator 10 Part 2 ...nce Basic end user who wishes to use Illustrator 10 to generate and work with images with a broad range of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Working with Graphical Objects (2 - 3 hours) Identify features  more...

QuickBooks 2003 Up Running Learn To Identify options in the Create Invoices window. Print a batch of invoices. Identify options in the Receive Payments window. Deployment Options e-Learning Language Options US English Total Learning Time 2 hours Objectives Unit 1: QuickBooks 2003 Bookkeeping (2 hours)  more...

Creativity Innovation Increasing Personal Creativity ...d adventure into creative thinking; and use creativity to generate ideas and solve problems. The program describes exercises that can be used to prepare the mind and body for creative thinking and explains the most common ways creativity is incorporated into problem solving. Learn To Select exercises that can be done to mentally prepare to be creative.  more...

Paint Shop Pro 8 Part 2 Working With Images ...e Basic end user who wishes to use Paint Shop Pro 8 to generate and work with images with a broad range of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Working with Images (2 - 3 hours) Match layer types with their  more...

Paint Shop Pro 8 Part 1 Getting Started ...e Basic end user who wishes to use Paint Shop Pro 8 to generate and work with images with a broad range of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Getting Started with Paint Shop Pro 8 (2 - 3 hours) Match options  more...

Visual Basic NET-Web Based Development Part 3 ...ures of the DataAdapter object. o Sequence the steps to generate a DataSet. o Match list-bound control types with their characteristics. o Match list-bound control properties with their descriptions. o Display data by using a DataGrid control. o Create a custom column header in a DataGrid control. o Page a DataGrid control. o Identify the stages for displaying data using the  more...

Visual Basic NET-Distributed Applications Part 3 ...ify features of XML Schema Definition (XSD). a To generate an XML Schema Definition (XSD). a To identify methods of loading schemas into DataSets. Audience This course is aimed at database administrators, application developers, systems analysts, and software engineers. Typically, students will may be working in a medium to large development environment that uses Microsoft  more...

Illustrator 10 Curriculum This curriculum gives the learner a comprehensive introduction to the capabilities and tools of Illustrator 10. The learner is introduced to the interface, image considerations, and how to save and print Illustrator files. The learner is introduced to working with basic shapes, selecting images, and color. This curriculum also covers the use of drawing tools, transform tools, and layers in image  more...

Illustrator 10 Part 1 ...nce Basic end user who wishes to use Illustrator 10 to generate and work with images with a broad range of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Illustrator Fundamentals (2 - 3 hours) Identify features of a  more...

Economics Products and Markets ...ize profits in the short run. Generate a long run cost curve. Recognize how price is determined in a perfectly competitive industry. Recognize how a monopoly can arise. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation  more...

Decision Making Problem Solving Problem Solving Fundamentals ... Evaluate the problem solving options generated. Understand the advantages of team problem solving. Recognize when a solution is effective. Assemble an effective problem solving team. Audience This course is for managers and employees who want to improve their problem solving skills.  more...

Strategic Decision Making Making the Right Decision ...e Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others. Learn To  more...

Six Sigma Deploying Six Sigma ... terms of the Sigma quality level. Generate a new control chart based on a test run after machine calibration. Monitor process control. Develop new procedures to support the amended process. Simulation Overview: In the simulation at the end of this unit, you will meet with Janet  more...

Business Problem Solving The Problem Solving Process ... the problem-solving process. Generate solution options. Select the best solution. Complete a problem-solving document. Implement a solution Communicate change to employees affected by a solution. Audience The target audience for this program is anyone  more...

Delegation Understanding Delegation ...Delegation," you will learn what delegation is and how to generate a delegation climate in your workplace. Outlining the benefits of delegation and the reasons why it is so important, the course then teaches the positive results of delegation as well as how to identify potential delegates and some strategies for managing them effectively. The course encourages learners to examine their existing  more...

Conducting Meetings Managing a Meeting ... Analyze a situation properly. Generate options using a variety of techniques. Select the best option for the situation. Implement the option successfully. Simulation Overview: You will be meeting with a team of managers and employees to address a shake-up in the market. One of  more...

Managing IT Projects Project Planning Execution In a Project Planning and Execution,'' you will learn about project activity definition, time management, project critical path, and cost management. Planning is critical to the success of a project. Project managers must develop and maintain plans for both human and resource management, as well as for communication, risk, and procurement. With proper planning in place, the project can be  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ...er login against a database by using the Session object. Generate a client-side script from a server by using the Response object. Write the code to retrieve data by using the Request object. Execute an IIS application by using the Project Explorer window. Sequence the events in the WebClass Instancing process along with the steps that precede their firing. Create an HTML template event by  more...

Lotus Domino R5 Configuring Optimizing the Environment ...or. Track a mail message by using Domino Administrator. Generate a mail usage report by using Domino Administrator. Display replication and mail routing topology maps by using Domino Administrator. Identify the new features of Domino Web server. Set up a Domino Web server by using Domino Administrator. Set up a Virtual Web server by using Domino Administrator. Set up Internet Cluster  more...

Windows NT Server 4 0 Analysis and Optimization ...Hour(s) Collect system data using the at command. Generate measurement baseline data, given the Add to Log dialog box of Performance Monitor. Create a new log file to serve as a measurement database, given the Add to Log dialog box of Performance Monitor. Export a log file to an Excel worksheet using Performance Monitor. Unit 3: Monitoring, Forecasting and Record Keeping  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...ion: 2 Hour(s) Identify the network activities that generate different types of client initialization traffic in a Windows NT environment. Identify the function of the two phases that generate traffic in a DHCP client-to-server interaction process. Identify the frames that generate network traffic in IP address lease. Identify the frames generated in the renewal of the IP address  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...ive enterprise network. Identify the network traffic generated in various scenarios in a Windows NT 4.0 environment. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass  more...

Programming XML Curriculum ...ML parsing. It also provides a general overview of how to generate XML documents from Java objects and introduces Java programming with XSL Transformations (XSLT). This curriculum consists of two Skill Builder courses: Programming XML: XML Parsing Programming XML: Using XML Learn To See individual course descriptions for specific course objectives and scope. Audience The  more...

Programming XML Curriculum ...ML parsing. It also provides a general overview of how to generate XML documents from Java objects and introduces Java programming with XSL Transformations (XSLT). This curriculum consists of two Skill Builder courses: Programming XML: XML Parsing Programming XML: Using XML Learn To See individual course descriptions for specific course objectives and scope. Audience The  more...

C Programming for the Microsoft NET Platform Part 1 Course Overview This is the first course in a five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of  more...

C Programming for the Microsoft NET Platform Part 1 ...he WriteLine method. • Identify the syntax used to generate XML documentation. • Identify the syntax of exception handling. • Match common compiler options with their functions. • Compile a C# application by using Visual Studio.NET. • Identify characteristics of the Visual Studio Debugger. • Debug a C# application by using Visual Studio.NET. Unit 2:  more...

CIW Dynamic Server Pages Part 1 ...d task. • Identify the PHP operator that is used to generate a specified result. • Select the piece of code that uses PHP statements to perform a specified task. • Identify the piece of code that uses PHP variable functions to perform a specified task. • Identify the output of a specified piece of code that uses PHP arrays. • Select the line of code that uses PHP  more...

CIW Internetworking Professional Part 1 TCP IP Fundamentals ...• Establish a baseline using Sniffer Basic. • Generate a graph to compare network traffic with a baseline. • Identify the causes of performance degradation. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be  more...

CIW Security Professional Intrusion Detection Threat Analysis ...host network activity in eTrust. Identify the steps to generate intrusion detection activity report in eTrust. Unit 2: Log Analysis (2 hours) Identify key aspects of creating baselines for log analysis. Identify types of event logs used in Microsoft Windows 2000. Enable auditing in Microsoft Windows 2000. Identify various keywords that enable logging in Linux systems.  more...

Organizational Behavior Organizational Group Dynamics ...partments to form a brainstorming team. Its purpose is to generate ideas in a non-critical environment. You've chosen Amy and Josh to spearhead the group and have invited them to your office to coach them as leaders. Unit 2: Organizational Processes (0.5 - 1 hour) Match the primary communication styles with their characteristics. Effectively  more...

QuickBooks Pro 2005 Basic Accounting ...lls. Further, the learner is taught to create budgets and generate reports. The course also deals with the procedure for protecting, sharing, and backing up data. Learn To: Learn about creating an invoice. Learn about modifying an invoice. Learn about creating a custom invoice template. Learn about writing checks by using the Write Checks window. Learn about writing  more...

Web Site Security Messaging Servers Viruses ...res of Pretty Good Privacy (PGP). Perform the steps to generate PGP keys. Identify Java security features, security issues, security mechanisms, and applets. Perform the steps to set the Java security option in Netscape Communicator 4.6. Identify the features of Common Gateway Interface (CGI). Identify the strategies of CGI security. Identify encryption security techniques.  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

The Importance of Metrics to Six Sigma In today's business climate, achieving and maintaining a competitive edge demands a continuous effort. Companies need to use key performance indicators and metrics that are critical in deploying Six Sigma?? projects in order to determine how well their processes are really doing and what they can do to maintain high quality. This course examines how these performance metrics generate information  more...