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Writing Web Content (Master Class)-Self Directed ... and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web,  more...

Writing Web Content (Master Class) ... and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web,  more...

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ...Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers. If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the  more...

The Power of Animation: Learn Flash in Five Days This course is designed for first time Flash users who are interested in exploring the possibilities of animation. This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games!  more...

So You Wanna Be A Java Programmer You will get started on the Java track, with a good start, your leraning curve will be shortened significanly, you will be able to proceed effectively in learning & in using the skills.  more...

A Foolproof Method for Conduting a Job Search ...efire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will have all the information you need to uncover the hidden job market. You`ll be able to design a job search plan, customized to your individual needs, to give you maximum results in the shortest time. You`ll learn how to apply the three R`s of successful job searching:  more...

How to Interview Like a Professional ...get the job you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within one week or sooner. You  more...

Getting the Job Offer You Want ...getting the job offer you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within 1 week or  more...

Learn How to Write the Kind of Cover Letter That Gets Results ... effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

Manifesting 101 How to Get What You Want w o Goofing it Up First Achieving Life & Livelihood Potential w/Momentum  more...

Manifesting 102 How to Get What You Want w o Goofing it Up First Achieving Life & Livelihood Potential w/Momentum  more...

Manifesting 103 How to Get What You Want w o Goofing it Up First Achieving Life & Livelihood Potential w/Momentum  more...

How to Find Legitimate Home Employment ...learn the legal aspects of owning a business. In order to get a well-rounded concept of what you need to do, purchase of supplemental material is required. This material was written by yours truely and adds to what the course provides: How to Find and Start a Legitimate Home Business. This is a treasure and will help you to find real work at home jobs. This is a must-read for all work at home  more...

Architecting Web Content (Master Class)-Self Directed ...ntegrate the concepts of the course and will tie it all together for you. You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along the way. Text Book: Web Page Design in Easy Steps Publisher: Computer Step (April  more...

Creating Popular Web Content (Master Class)-Self Directed ...hat works?-persuasive marketing copy, press releases that get picked up by journalists, FAQs that help users navigate your site, news stories that provoke discussion, successful e-mail newsletters, entertaining webzine articles, a Weblog giving your personal vision to the world, and an electronic version of your resume. Each week, you will receive course materials from me, with guidelines,  more...

Introduction to Technical Writing for Industry ...nization?s process, and where the field is headed. You?ll get right into planning, writing, editing, and testing ? the key activities in a technical communicator?s day. Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area. You can email any questions, thoughts, or concerns you  more...

A Fast Track Approach to Making Money as a Freelance Writer (Self-Directed) Designed to aid individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies  more...

Effective Business Presentations Using Flash This comprehensive, interactive, instructor-led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if  more...

Preparing for the Praxis II Subject Assessments This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.  more...

A Fast Track Approach to Making Money as a Freelance Writer (Instructor-Led) Designed to aid individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies  more...

Excellent English: A Writing Review - Part I: Sentence Structure ...the basics of sentence structure and parts of speech will get you started. This is the first of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing:  more...

Excellent English: A Writing Review - Part II: Punctuation ...Get your mechanics and punctuation up to specs under the watchful eye of our expert instructor. This is the second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part  more...

MS Access 2000 CoursePak Textbook CD A quality MS Access training system proven in thousands of classrooms and hundreds of offices worldwide.  more...

MS Excel 2000 CoursePak Textbook CD A quality MS Excel training system proven in thousands of classrooms and hundreds of offices worldwide.  more...

MS Word 2000 CoursePak Textbook CD This is the same high quality MS Word software training system proven in thousands of classrooms and hundreds of offices worldwide.  more...

How to Build And Maintain Rapport With Your Clients ...get beyond small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person is responsive to you and your intentions, it  more...

Java 2 -- java.util Package ...cribes overriding methods of the List interface, such as: get( ) and set( ) In this unit, you will learn about various classes, including those that are available in the java.util package. You will also learn how to use various methods within the classes in a sample program. You will learn the additional classes that are available in the java.util package. You will learn to use a sample  more...

Making Effective Screenshots: Saving Time, Increasing Impact ... delivered through our MyGATO Learning Management System (Get Anytime Training Online), available to you 24/7 from your own individual student login page that is provided when you sign up for the course. You can download the resources that are provided as part of the program, perform the practical exercises, and take quizzes directly from the Website. Are there any required books for the  more...

Architecting Web Content (Master Class) ...ntegrate the concepts of the course and will tie it all together for you. You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along the way. Text Book: Web Page Design in Easy Steps Publisher: Computer Step (April  more...

Essential Spanish ...ding and writing skills which will be more than enough to get you through most situations you will encounter on your first holiday or business trip. You will be tested on Listening, Reading and Writing. Spoken words will not form part of your assessment. Our course is fully supported by online tutors, who will monitor and guide your progress and offer individual support. They will contact you  more...

Learn Grammar the Easy Way (Part 1) ...f grammar This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo recommending a new product or procedure and that letter was passed up the  more...

Creating Popular Web Content (Master Class) ...hat works?-persuasive marketing copy, press releases that get picked up by journalists, FAQs that help users navigate your site, news stories that provoke discussion, successful e-mail newsletters, entertaining webzine articles, a Weblog giving your personal vision to the world, and an electronic version of your resume. Each week, you will receive course materials from me, with guidelines,  more...

Write a Marketable Script in 10 Weeks with Final Draft (Latest Release) ...s and the fundamental knowledge and information needed to get started or continue your scriptwriting work. The majority of this course is devoted to your writing, submission and the instructors editing of your work. Each script is reviewed and through your diligent rewrites you will enhance your abilities to expand and improve upon story lines and the creation of believable characters that  more...

Writing User Guides ...ing, and the job of the user guide writer. Students will get the opportunity to write several end user pieces. The first four weeks of the class introduce students to the how-to of writing user guides and give an over of this aspect of the technical writing field. The last four weeks of the class will act as a workshop. While additional topics will be discussed, the focus is on writing a major  more...

Write for Business with Companion CD Write for Business, an award-winning business writing and communication handbook for professionals in every business field, helps promote effective written and oral communication skills. *Shipping and handling outside the continental United States (Alaska, Hawaii) is extra. For more information contact * Write for Business, an award-winning business writing and communication resource for  more...

Writing for Business Professionals ...duce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year unlimited access to this course. Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course  more...

Write a Marketable Script in 10 Weeks ...ations to make things interesting without breaking the budget Has it been done before? Better? These criteria are not insurmountable. The trick is not to take your own writing too seriously, and to be willing to consider constructive criticism. And most importantly, realize that there are thousands of aspiring writers like you out there-don`t get discouraged. I will provide you with some  more...

Word 2002 ...d documents easily. They will examine the working screen, get familiar with the new Task Panes, create new documents, change font attributes, and preview and print documents. As the program gets more advanced it will teach students how to format paragraphs by using indents, line spacing, and tab stops; as well as dividing the document into sections using margins, page breaks, and columns.  more...

Work Zone and Heavy Equipment you re moving into a land of both shadow and substance, of things and ideas; you ve just crossed over into the Work Zone. Discover what causes most work zone fatalities and injuries. Welcome to Work Zone and Heavy Equipment ??you?re moving into a land of both shadow and substance, of things and ideas; you?ve just crossed over into the Work Zone.? Discover what causes most work zone  more...

Trade Secrets & Their Protection ... important than ever today, as companies look for ways to get ahead and stay ahead of the competition. Prudent companies are recognizing the need not only to protect their own confidential business information as trade secrets, but also to guard against the misappropriation of others` trade secrets. Trade Secrets Protecting trade secrets is more important than ever today, as companies look for  more...

Technical Communication Industry Certificate - Mastery Level ... delivered through our MyGATO Learning Management System (Get Anytime Training Online), available to you 24/7 from your own individual student login page that is provided when you sign up for the course. You can upload your assignments and take quizzes directly from the Website, and download the resources that are provided as part of the program. Are there any required books for the course?  more...

Starting and Growing a Business on the Internet Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Such steps include recognizing what type of business is best to  more...

Success Strategies Training Program for Management & Leadership This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method  more...

Supply Management Contract Writing ...ful in purchasing in the 21st century. Now is the time to get those skills. The highly personal and interactive online class "Supply Management Contract Writing" will give you the skills necessary to minimize your procurement risks. This class goes way beyond the typical, dry explanations of contract law. Through plain English examples and interactive exercises, you will learn how to negotiate  more...

Significantly Increase the Value of Any Property--Instructor-Led ...nge is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value,  more...

Six Sigma Black Belt Personal Training Library The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project  more...

Spanish Language: Bloodborne Pathogens (Pat genos Sangu neos) ...hogens. Course explains Bloodborne Pathogens, how you can get infected and how you can protect yourself at workplace. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Bloodborne Pathogens (Pat?genos Sangu?neos) This course provides an overview  more...

Search Engine Training Workshop (With Trial Software) ...geted traffic to your web site comes with achieving a top ranking. To be competitive on the Internet your site must rank in the top 30 of the top ranking search engines and directories. Search engines are the fastest way for prospective customers to find your site. So do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent  more...

Setting Performance Goals and Expectations ...ludes documentation guidelines and techniques to help you get results through effective feedback and positive reinforcement. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Productive and motivated employees are those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and  more...

QuickBooks Pro 2005 ...get the most out of Intuit's QuickBooks Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the QuickBooks  more...

QuickBooks Pro 2006 ...get the most out of Intuit`s QuickBooks Pro 2006 software. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting software.  more...

Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so  more...

Problem Solving Through Productive Thinking ...p you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Problem Solving Through Productive Thinking One of the greatest abilities of leaders  more...

Pharmacy Technician National Certification Exam Preparation Course ...Technician (CPhT)? Take your career to the next level and get this credential. Many Pharmacy Technicians who become certified receive financial compensation and several states are even requiring Certification for employment. Keep your employment opportunities open and make the most of your career by becoming Certified. The Pharmacy Technician Certification Board National Exam is a computer  more...

Powerful Negotiation For Successful Buying ...ent at improving your negotiation skills, your chances of getting the best deals from your suppliers are very slim. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Powerful Negotiation For Successful Buying Have your  more...

Office XP (2002) Advanced ...s how to create and manage large projects. Students will get more experience working in group projects, such as revising with others. Microsoft Access will teach students how to use Access as a development tool. Also students will be shown how to better manage multi-user databases. Summarizing list data with outlining and learning how to create and remove custom filters are features of  more...

Office Ergonomics ... pair of glasses, and one large headache, and what do you get? That s right, the modern office. Welcome to Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That?s right, the modern office. You?re not the first to try this brew; others around you are suffering too. In our course, Office Ergonomics, we lay out all  more...

Negotiate to Win ...critical skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added  more...

Negotiate Profitable Real Estate Deals--Instructor-Led A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable  more...

Negotiate Profitable Real Estate Deals--Self-Directed A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period  more...

Manufacturing Statistics Personal Training Library ...ments training course will give you the tools you need to get the most from this powerful statistical quality improvement technique. (3 Units; 3 Assessments; Approximately 8 hours of training.) The Measurement System Analysis (MSA) course includes detailed tutorials on many measurement system analysis techniques including how to conduct and analyze GR&R (Gage Repeatability and Reproducibility)  more...

Mastering Purchasing Fundamentals ...quired to learn how to deal with these challenges. You'll get more than just an introduction to purchasing - you will become an expert at flawlessly executing and managing purchases. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...ted to eight participants at a time - that means that you get the attention you need to meet your goal of communicating in Spanish. There are many options available:Scheduled group classes We all know that learning is more effective when it takes place in a group. Interacting in a group helps to motivate and brings out the personal best in each student. That?s the reason why we assign a group  more...

Linux Complete Set ...This complete set of Linux Operating System training will get you started in the world of the Linux operating system, Linux networking and Linux administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more. This course set will walk you through Linux installation and setup, including some of the more difficult topics like  more...

Linux Operating System ...get you started in the world of Linux networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more. Linux Course Description This course will walk you through the Linux installation and setup, including some of the more difficult topics like network settings and graphical interface configuration. Then you  more...

Learning to Avoid Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Questionable Interview Questions Many aspects of employment are heavily regulated in the  more...

Just Write! Keeping a Journal ...Get started recording your life. This course provides opportunities for participants to grow through regular journal writing. Identify and develop your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn  more...

Learn HTML All By Yourself- Introductory ...r for your own personal needs. With these lessons you can get the most out of designing web pages using HTML. Learn all the basic formatting techniques in this introductory course such as using tags, adding links, buttons, lists and images. This course also examines the pitfalls of HTML and what separates good pages from bad pages. You will also study the design elements that should be  more...

Learn HTML All By Yourself- Advanced Learn the more advanced features of HTML. This course continues where our introductory course leaves off. Our introductory course covered all the basic tags and covered topics such as creatings lists, creating links and placing images on your web pages. In this 5 week advanced HTML course, you will study changing the color of text, changing the color of a web page`s background and using an image  more...

Learn Authorware In 45 Days ...nly teach the basics of the Authorware language. I do not get into creating web applications using Authorware. The following items are covering in the course: Authorware Basics, Creating an Authorware application, Adding Motion and Sound, Hot Spot interactions, Text entry interactions, Hot objects interactions, Target area interactions, Pull-Down menus, Concept of variables, Building Framework  more...

Learn How To Write Effective Persuasive Written Communication ...s course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You will begin with the creation of a  more...

Learn How to Write Persuasive Web-Based Text ...ally for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. Course access is given up to 90 days.  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...

Instructor Led-Search Engine Training Workshop ...geted traffic to your web site comes with achieving a top ranking To be competitive on the Internet, your site must rank in the top 30 for search engines and directories. Top ranking is the only way prospects can find your site, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web site traffic comes from the  more...

Information Technology Infrastructure Library (ITIL) ...TIL certification for their employees. This course is targeted at students, industry professionals, organizations, the IT and non-IT savvy, and aims to provide participants with raised awareness and understanding of the ITIL best practice framework and its application. Give your resume or business the edge with ITIL awareness and understanding! The following processes and functions will be  more...

How to Get an Accent in a Month: A Brief Study of Southern Literature This course examines characters, scenes and plots involved with Southern regional literature. This course examines different forms of Southern literature: the characters, scenes and plots involved with this type of regional literature. By examining short stories by several different Southern authors, students will gain appreciation of this style of writing, learn how to recognize key style  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget Pay Per Click Marketing Techniques that will save you time and make you money. The advent of pay-for-click search engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial  more...

How to have an Effective Safety Committee ... with the right committee members. You will learn how to get a fire started under them, get your committee cooking, gear them up for success, sustain interest with reward and recognition, and re-ignite an existing committee. With our new safety committee course you will be pitching your safety plans on solid ground. This course can be taken in a self-directed pace. You can achieve a  more...

How to Control Your Worker s Compensation Cost ... room floor. Perfectly execute a script that will bring together management, injured employees, insurance claims adjustors, state rating bureaus, and even lawyers to reach your goal of the lowest possible workers? compensation costs possible, sometimes as much as fifty percent of your current costs. You will learn how to work with employees and preferred medical providers to implement an  more...

Home Energy Fundamentals ... Fundamentals In this five-module online course, you will get an understanding of the fundamentals of energy before going on to receive a detailed primer on how your home uses energy and how to reduce your energy consumption and make your home more comfortable. Whether you are concerned with residential or small business applications, after this course you will understand how your home or  more...

Getting More From Books: Intro to Literary Analysis ...erary analysis. It`s easy to skim through a novel -- but getting involved in the book can teach you more about yourself, your world, and the human experience! Whether you like dense novels or "just for fun" fiction, this course will help you get more out of the books you read. All it takes is a curious mind. You`ll learn to become an active reader and explore any book`s message, plot,  more...

Financial Basics for Non-financial Managers ...rstand the purpose and limitations of each. You will also get tools and methods to give you a complete picture of your financial position. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. This course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business.  more...

Fall Protection ...get smaller as your voice trails away and everything accelerates away from you as you fall into an endless pit. Well, in the real world, it`s not a dream; it`s a nightmare, and endless pits are a fairy tale. In reality, it`s not the fall that scares you; it`s the sudden stop at the bottom. Welcome to Fall Protection You know that dream where, arms and legs flailing, you get smaller as your  more...

Excel 2000 ... Clipboard to cut, copy, and paste items. As the students get more advanced, they will work with lists, databases, and functions; format and link worksheets; and use 3-D references and Microsoft Map. Selected areas of instruction include using AutoCorrect and AutoFormat; understanding, using, and customizing templates; and working with data maps. Students will also learn how to apply the  more...

Database Design Concepts During this course you will learn the basic concepts of database design, the SQL language and how to design and implement a simple relational database. The course is suitable for all kinds of audiences, as it starts with the very basic concepts of database design and presents the subject in an easy manner. Coursework focuses on the real-life implementation of database solutions and on practical  more...

Discover the Benefits of Self-Publishing! ...s ready for the printers; how to register your copyright, get your ISBN number, Library of Congress Number, and EAN; identify binding and paper options, and how to market your book and sell it. Course Description Fewer and fewer publishing companies are taking on new authors and self-publishing is becoming a very viable and profitable option for many authors. If you are considering  more...

Comprehensive Medical Coding Training ...things to say about our program. "I never dreamed I would get this far and in such a short period of time, but I did and I owe it to ordering your courses, I looked at many different courses online and yours struck me as the best. Well... I am living proof it works! I start my new career March 10, 2004 and I cannot wait. This job will change my life and that of my family. THANK YOU A MILLION  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...nteract directly with each other and their instructors to get helpful advice and timely assistance. All modules combine instruction and theory with a hands-on approach so students acquire practical experience early on. Each module is self contained and arranged so the student is fully prepared to successfully advance to the next module. Whatever your needs, the Student Edition includes  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...nteract directly with each other and their instructors to get helpful advice and help with any questions they have. All modules combine instruction and theory with a hands-on approach so students acquire practical experience early on. Each module is self contained and arranged so the student is fully prepared to successfully advance to the next module. Whatever your needs, this course includes  more...

Build Your Own BIZ(tm) - How to Fire ...t function you have to perform. How to Fire will help you get through this difficult process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Better Public Speaking- A Low Stress Approach ...actice during the term and incorporating the feedback you get from your speech submissions, as well as applying the practical textbook readings. Topics include controlling nervousness, organizing your speech, effective listening, considering the audience, finding and using materials effectively, types of speeches, wording the speech and effective delivery. This course is substantially similar  more...

Basic Internet Specialist Certificate ...principle in regards to the Internet, is how to use it to get the most benefit from it. There`s so much that can be said about it. So much has been said about it. But there is one thing that every student will realize in time. The Internet is a continually evolving medium. Every day or every month, something new is invented to make the Internet easier to use. This certificate program will cover  more...

Bartending to the Max-Online ...ractice pouring the perfect shot. This is all you need to get started.Am I guaranteed job placement? You should be very leery of anyone who promises you job placement. That is not possible. You may be given leads, but you will have to get the job on your own. Additionally, keep in mind that every other student will be given the same leads. Bartending to the Max includes thorough coverage of  more...

Bartending the Easy Way-Online ...ractice pouring the perfect shot. This is all you need to get started.Am I guaranteed job placement? You should be very leery of anyone who promises you job placement. That is not possible. You may be given leads, but you will have to get the job on your own. Additionally, keep in mind that every other student will be given the same leads. Bartending the Easy Way includes thorough coverage of  more...

Back Injury Protection ...demand, Back Injury Prevention! This trendy safety course gets everyone involved. Welcome to Back Injury Protection ?Back? by popular demand, Back Injury Prevention! This trendy safety course gets everyone involved. Whether you have to lift, push, pull, or move objects of any size for work, or if you arrange places for others to work, this course is for you. Virtually eliminate common  more...

AS9100 Aerospace Standard General Employee Training AS9100 is a quality management system (QMS) developed by the International Aerospace Quality Group, or IAQG. Many suppliers to the aerospace industry are required to have AS9100 Registration. This course provides a basic understanding of AS9100: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it  more...

Adobe PhotoShop CS to CS2 Upgrade ... move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and more. Your  more...

Adobe RoboHelp Workshop ...you purchase this item, contact your instructor on how to get a copy of the PDF or help file. Webber, Granor. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Hentzenwerke ISBN 1930919603. There will be reading quizzes on the chapters of this book. Educational Discounts When you sign up for this class, you may become eligible to purchase RoboHelp (Full Version) for  more...

Advanced Certificate in Technical Writing ...sive text as well as an instructional web site to bring together resources, exercises, activities, assignments, quizzes and deliverables that are geared exclusively towards the art and craft of technical writing. Overview of Instructional Website You will have at your disposal an instructional website that provides supplemental information relative to the subject area. You can choose from a  more...

Adobe Fireworks CS3 ...Get your designs from the rest of the CS3 suite out to the web and ready for the masses with Adobe Fireworks CS3. This program picks up where Adobe's old ImageReady left off and comes packed with new features to set your designs up using html, java, and even CSS. With John Ulliman as your guide, you'll learn how to adjust, crop, and use filters on your digital pictures, scans and stock art.  more...

Accounting In An Hour ...tes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and knowledge in the subject area and review the course description before enrolling. This course is self-directed and should not be considered as a replacement for a 15 week  more...

Accelerate your Business Growth--Instructor-Led ...s to help him develop a "new product strategy " that will get his product to the right customers and generate revenues. The steps to developing this strategy will be spread out over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to  more...

Accelerate your Business Growth--Self-Directed ...s to help him develop a "new product strategy " that will get his product to the right customers and generate revenues. The steps to developing this strategy will be spread out over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to  more...

5 Steps to Effective Persuasive Business Communication ...Get quick results with this proven method and technique. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not  more...

14 Purchasing Best Practices ... your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. 14 Purchasing Best Practices Wouldn't it be great if you could  more...

Adobe Illustrator CS3: Essentials Adobe Illustrator CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Flash CS3: ActionScript 3 Animation and Games Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Flash CS3 Professional: Essentials ...ame developer, you will learn the necessary techniques to get your project rolling. Discover how to design fun, creative, interactive websites through structured and easy to follow lessons. With help from a pro, you`ll be able to expand your knowledge as you learn to utilize all of the amazing techniques with Adobe Flash CS3. The student will have access to this course for 1 year. This  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials ... practices from the most respected names in the business. Get up and running on the newest version of ActionScript, which is included with Flash CS3. If you are new to ActionScript 3.0, this series shows you how to make your Flash applications more dynamic by using the scripting language to add interactivity and control effects. If you are already familiar with ActionScript 2 from Flash 7 or 8,  more...

Adobe Dreamweaver CS4: Essentials ...your first site or redesigning an existing one. You will get a solid introduction to Web design as well as step-by-step instructions for how to use the most important features in this award-winning program. After watching the series will comfortable optimizing image files for faster loading web graphics how to use CSS, Tables, Frames and how to add interactive features to your website like  more...

Adobe Dreamweaver CS3: Essentials ...you will need to create and publish a web site. You will get an introduction to some of the advanced features like inserting active content like Flash, video, and audio files and creating roll over buttons. You will not be a web programming Guru but you will have a solid foundation to manage and update content on your website. The student will have access to this course for 1 year. This  more...

Adobe CS3 Print: Workflow Adobe CS3 Print: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices  more...

Adobe After Effects CS3: Essentials Adobe After Effects CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe After Effects CS3: Advanced ... practices from the most respected names in the business. Get ready to dive in deeper than basic editing and compositing with these entertaining and educational videos on the advanced feature set in After Effects. You'll explore the 3D environment to understand better how to work with 3D cameras and add realistic lighting and shadows. Plus, test drive tools that you may have never ventured to  more...

Applying Emotional Intelligence in the Workplace ...also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you how to respond proactively, communicate more effectively, and inspire others to do the same. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...

Creating an Effective Sales Team Course description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...

Qualifying Sales Prospects ... -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential pay-off. IMPORTANT  more...

Conducting Performance Reviews Course description -- Performance reviews are one of the most challenging responsibilities that leaders have, and this course will walk you through the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ll be given techniques for dealing with challenging  more...

Delegating Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get  more...

How To Master Personal And Family ...heir all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny issues facing people at various stages of their lives, whether taking responsibility  more...

Interviewing Job Candidates ...ical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when evaluating  more...

Solving Problems as a Team Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...

Building Strong Customer Relationships ...get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using the methods and approach in this course.  more...

Get the Job You Want With A Resume That Sells Create a job-winning resume that sells your talents and skills!  more...

Office 97 Intermediate This intermediate course introduces students to the more powerful aspects of Word, Excel, Access, Powerpoint, and Outlook 97. As users get more familiar with this intermediate course, they will increase the possibilities of what they can create with these applications.  more...

Linux Operating System Linux Operating System will get you started in the Linux world of networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.  more...

Travel Careers Training Programs We offer a five course program that is designed to get you working in the travel industry within 6 months. This proven program has worked for thousands of people for the past 12 years. Take a look at our outline.....and let the learning begin!  more...

Introduction to SAP ...hands-on exercises - learn how to navigate, search, and get help in SAP - learn how to run and print reports - overview of the various modules in SAP - use the SAP Business Workplace - work with master data, post transactions and run reports Release: ECC 6. 0 (newest SAP release) Audience: All Prerequisite: None Exam & Certificate - approx. 45 questions -  more...

Java Programming with Java SE 6 0 Java I O ...e the classes of the java. nio package to modify buffers, get information about disk usage, retrieve a channel, and transfer data between channels. The Scanner class - use a scanner to retrieve input from a specific source. Formatting output - use the printf method and the Formatter class to format output for a given scenario. Serialization - recognize what serialization  more...

Presenting Your Proposition Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating  more...

Effectively Using Customer-focused Research Meetings ...n about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired information. And finally, you'll  more...

The Boss Factor Your boss can make or break you, so you better find out how to work effectively with her. You must first build rapport and continue to develop it. Along the way, you'll learn how to solicit and give feedback and even learn how to use corrective feedback to your advantage. You'll also get tips on managing your manager, which is no easy task. But if you can achieve that and turn the annual appraisal  more...

Finding Your Life Balance ...ill your life with many activities and it is difficult to get the balance between those activities right. But getting the balance right gives a tremendous payback. You feel fulfilled. You are in harmony with yourself and your world. Which is good for you, and also impacts positively on your family, friends, and co-workers. The first step towards a possible adjustment of your life balance is to  more...

Developing Excellent Time Management Habits ...Technology makes it possible for us to be more efficient--get more done--in many different ways. But you need to make sure that you are really controlling the technology so that it also helps you to be more effective--getting the right things done, rather than allowing it to control you. There are many time stealers. Demands and interruptions from bosses, peers, or customers can prevent you  more...

Strategic Planning and Risk Management Understanding how to excel in a climate of risk using strategic planning is crucial in today's business environment. This course will help you analyze where your business is going and how it should get there. This will help you successfully navigate the dangers inherent in risk taking. Minimizing your risk through strategic planning is planning for your success.  more...

Building Brand Equity Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...

Promoting Your Brand to Consumers ...at every turn? You hear a contest promotion on the radio, get a coupon in a magazine, see a commercial on the television, or notice a celebrity endorsement on a billboard. It's as if, suddenly, someone flipped a switch and that brand name appeared out of thin air. What do you call that phenomenon? Integrated marketing communication: the act of generating awareness for your product or company  more...

Elements of Marketing Strategy ...erful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on your marketing  more...

Writing a Marketing Plan Phase 1 This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll  more...

Creating a Marketing Campaign Your marketing plan has been approved Now you need to get the job done. How you execute your plan is as crucial as the plan itself. In this course, you'll learn about tactical marketing tools needed to put your plan into gear and create your marketing mix. These include branding, packaging, promotions, publicity, advertising and merchandising.  more...

Get Your Career on the Fast Track Everyone has seen those TV shows from the '50s. The fathers went to work, worked hard, and got ahead. These people were your role models, your guides to succeeding in business. But if that's not happening, you ask yourself, "Why not?" The world is different now. Instead of job security, you need to focus on career security. In this course, you will learn more about today's new business  more...

Basic Business Skills to Get You on the Fast Track ...get on the fast track to success. But without basic business skills, you won't even find the on ramp. To get on the fast track, you have to master the basics and build from there. In this course, you will focus on the basic skills of decision making, organization, delegation, and negotiation and learn how to apply these skills in getting onto the fast track. Without these skills or the  more...

Addressing Problem Performance ...applying this procedure to. So the onus on managers is to get it right. This means careful and conscientious planning of the actual process. Managers also need to be aware of the legal implications of the disciplinary actions they take, if they are to avoid causing substantial litigation problems for their company. The conventional staged disciplinary approach based on a punitive style is  more...

Mentoring Effectively ...ssist your protege. "Mentoring Effectively" will help you get started on the right foot by establishing clear and realistic expectations. You'll learn how to step into various mentoring roles, providing training, guidance on professional development, advocacy, and emotional support. You'll brush up on essential communication skills. And you'll learn how to manage the mentoring relationship,  more...

The Automotive Industry Overview Version 2 Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...

The Oil and Gas Industry Overview Version 2 Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...

The Pharmaceutical Industry Overview Version 2 Billions of people around the world depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated  more...

The Food and Beverage Industry Overview Version 2 "The discovery of a new dish does more for human happiness than the discovery of a new star," says Anthelme Brillat-Savarin in his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon  more...

Emotions Mindsets and Coaching ...be receptive--no matter how valuable your insight may be. Getting in tune with your coachee's emotions is something that will take time. But you need to remotivate and reinvigorate them if you want to get results from your coaching session. Your coachees' feelings may be dependent on their personality or emotions about the current situation they face. Are they feeling nervous, poorly motivated,  more...

The Facilitator Role ...get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying the skills, attitudes and emotions needed to facilitate  more...

Facilitative Fundamentals Tools and Techniques ...y necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to recognize communication style differences. Learning techniques, like paraphrasing and mirroring, will give you ways to clarify and reinforce what you're hearing  more...

Facilitating Meetings and Work Groups ...terflies in your stomach. People showing up whenever they get there. Trying to get everyone to agree or make a decision takes hours of discussion. No one is willing to take responsibility for action items. In this course, you will learn to avoid these and other pitfalls of work groups so you can approach your meetings without dread. You will start by identifying different types of groups:  more...

Facilitative Leadership Have you worked in this organization? You don't explain what you're doing because people will steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some  more...

Doing Business with Independent Contractors Do you know the difference between an "employee" and an "independent contractor "? Many employers don't, and in some cases it has cost their companies millions of dollars in taxes, insurance, overtime, fines and penalties. That's why it's important to understand the standards for judging if a temporary, leased or outsourced worker is really an employee. This course will acquaint you with the law  more...

Models for Managing Technical Professionals Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...

Customer Satisfaction Analysis and Implementation ...get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are applied.In  more...

Call Center Telephone Sales ...get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time efficiently is important because time is  more...

Overcoming Internal Customer Service Problems ...s occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By examining the pitfalls  more...

The Impact of Culture on Communication ...ppreciate and value the differences between you, can help get your working relationships off to a flying start.In this course, you'll examine what culture means and what it doesn't, and look at some of the barriers relating to culture. You'll also consider different cultural theories including Hofstede's Cultural Dimensions Model and Edward T. Hall's Model of Culture. You'll go on to learn more  more...

Improving Your Cross-cultural Communications ...with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies.In this  more...

How to Work with Negative People and Procrastinators ...eadline is up, it turns out they somehow never managed to get around to doing it? Or what about people who whine all the time? You might come in to work in the best of moods, but after ten minutes of someone complaining nonstop while you're waiting to fill your coffee cup, your day is shot. If you're tired of putting up with negative people or people who leave you "holding the bag," then you're  more...

Making Telephone Calls Count ...t. In today's automated world, sometimes, just the act of getting a human being on the other end of the telephone can be quite a challenge. While automated voice attendants can be annoying, so is getting a person on the other end completely devoid of personality and knowledge. As a society, Americans are becoming more accepting of automated voice attendants. They're everywhere. When a customer  more...

Internal Consulting Skills What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your  more...

Corporate Culture Building the Service Foundation ...as it relates to customer service. In this course, you'll get the basics about corporate culture, and how it impacts service. You'll be able to identify on-the-job issues that are barriers to service excellence. Simple, but effective, exercises will enable you to differentiate between a healthy corporate culture, and an unhealthy one. At the completion of this course, you'll be able to develop  more...

Crafting Deals "A wise man will make more opportunities than he finds." Could Francis Bacon possibly have been wondering about how to make the most out of his dealings with other people when he wrote those words? Do you ever wonder about your own ability to create opportunities for yourself? Think of something that you really wanted in the past. It could be anything--a promotion at your workplace, a new car, or  more...

What to Do When the Going Gets Tough "It is common sense to take a method and try it; if it fails, admit it frankly, and try another. But above all, try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging, especially when the stakes are high. It's possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough  more...

Mastering Negotiation "Knowledge is a treasure, but practice is the key to it." This quote by Thomas Fuller captures one of the guiding philosophies of master negotiating--the desire to constantly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master  more...

Preparing a Business Case ...se for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your organization to  more...

Understanding Writing Mechanics One of the biggest challenges in writing is to feel confident about appropriately applying the mechanics of writing. How do you know what should or shouldn't be capitalized? When is it appropriate to abbreviate words, names, places, and business terms? How do you know when to spell out a number or when to use a figure? How can you get past those troublesome words that are commonly misspelled? This  more...

Punctuating with Skill Should you use a comma or a semicolon? Does the punctuation go inside or outside of the quotation mark? What's the difference between the parentheses and brackets, the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly and to your greatest advantage. In this course, you'll review the standard rules and guidelines for using punctuation  more...

The Mechanics of Communicating Effectively ... important to say and have the right words and phrases to get your point across but if your voice doesn't do it justice, your message won't be heard. This course explains how to develop a voice that people want to listen to, and gives some valuable remedies to use to make your speaking voice the best it can be. Similarly, good listening involves more than just hearing what is being said. To be  more...

Workplace Communication Skills ... also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be avoided by using certain communication techniques to establish intent, both other people's intent, and your own. This course covers the three prime strategies that will enable you to do this. By speaking assertively, you can make your intentions clear, and in this  more...

Crisp Composition ...hey want to plow through long-winded documents that never get to the point? Do they want to waste time puzzling out what your convoluted sentences mean? Do they want to send back numerous requests for clarification? Do they want to pull out an unabridged dictionary just to understand your document?Of course not.Your readers hope that you will work hard to write clearly and concisely. If you do  more...

Listening to Comprehend Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on  more...

Enhancing Listening Skills ... you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your co-workers, solve problems, and be successful in your work. However, most people don't listen very well. This course will help you  more...

Coping with Criticism and Feedback ... feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with a  more...

Leading without Authority ...ves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate culture, where middle management and the concept of seniority are being replaced by a flat organization structure and intense competition. Such an environment makes the need for leadership skills especially crucial. In this course, you'll learn how to  more...

Communicating to Get Results When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various  more...

Obtaining Results from the Boss What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing  more...

Problem Solving Generating Alternatives ... You'll explore ways to begin generating alternatives and get into the flow of enlarging your store of possible solutions. Using both rational and creative approaches to problem solving, you'll be sure that no good idea is left unnoticed. And even when you get stuck, when that rut becomes tiresomely deep, you'll be able to right your course by using the dynamic strategies provided here. Options  more...

Executing Monitoring Controlling and Closing a Project ...After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

Planning Project Procurement and Requesting Seller Responses ...contractual requirements, identify potential sellers, and get the relevant information, quotations, and proposals from potential sellers--all vital processes that ensure that you are able to procure the products, services, or results that will enable you to achieve project success. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition,  more...

Controlling Project Scope ...get out of control if the appropriate actions aren't taken initially. Scope management plays a key role by helping to define and maintain the boundaries of the project throughout the project life cycle. This course will highlight the importance of project scope management to project performance. Through interactive learning strategies and real-life scenarios, the learner will explore these  more...

Stakeholder Interests and Cultural Diversity ...In an increasingly global network, project managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation  more...

Analyzing Workplace War Zones A team would be worthless if everyone agreed on every issue. The purpose of teams is to facilitate discussions and foster creativity. Sometimes the same discussions and creative thoughts that help the team can also bring about conflict. Nobody is perfect and not everyone is going to get along. It's important that teams identify and target any problems before they escalate. At the end of this  more...

Getting Past Clashes Valuing Team Diversity Teams have diverse personalities, skills, and interests that are challenging to put together. You may not get along with every team member, but it's important that you can work together to achieve the same goal. At the end of this course, you'll have the skills needed to work with different personality styles, control your gut reactions to difficult people, and deal with difficult team members.  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Effective Team-building Strategies For a team to succeed, its members must want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively?  more...

Six Sigma DMAIC Analyzing the Data ...ors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order to employ Six Sigma, you  more...

Six Sigma DMAIC Defining the Problem ...s your problem?" It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for  more...

Defining and Mapping the Six Sigma Process ...age--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma?? teams in the quest for process improvement; it is impossible to improve a process that you don't fully understand. In  more...

Process Analysis and Documentation ... assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done.In this course, you will learn about the steps in the Measure phase. Then you will learn key principles of measurement; learn how to identify key process input variables and key process output variables;  more...

Experiencing the Behavioral-based Interview How will you know if you're in a behavioral-based interview? What can you do to build rapport during the process? How should you formulate your answers? What will help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be  more...

Analyzing Cash Flow ...was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and create a cash flow statement. It will also show you how to  more...

Managing for High Performance ...allenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing the talent to the competition. In addition,  more...

Tomorrow s Managers Competencies "It takes all the running you can do to keep in the same place." Lewis Carroll's words in Through the Looking Glass, have never been more applicable than today. The workplace is changing. Today's managers are competing for skilled workers, facing high turnover, and coping with technology changes that occur at warp speed. Effective managers must be less product-oriented, and more people-oriented.  more...

Managing as Coach and Counselor "The ripest peach is highest on the tree." "A man's reach should exceed his grasp." How do you motivate employees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence.  more...

Managing as Project Champion Albert Einstein said, "The bitter and the sweet come from the outside, the hard from within, from one's own efforts." Are you a person who can drive a project on the outside, and hold yourself responsible from within? Can you be the force, the influence, and the point person who holds the keys to ultimate success? That's what it takes to be a project champion. This is not a course about the  more...

A Primer for Ensuring Accountability ... employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on  more...

Foundations for Business Execution ...s and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization, do your colleagues roll their eyes because they know things will never really change? Why don't new initiatives get off the ground? Why don't long terms goals get met? Why do things stay the same in  more...

Recognizing a Leader ...get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences are by studying the traits and  more...

The Communication of a Shared Vision "If you can dream it, you can do it." Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing  more...

Leading by Enabling In this course, you'll learn how to enable your employees by providing more choices and fostering competence. You'll understand why offering visible support to your people makes them able to "make the call" when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will  more...

Communication and Leadership You've asked an employee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate  more...

Exploratory Data Analysis in Six Sigma ...ariables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is generally conducted through the use of two important toolsets: exploratory data analysis and hypothesis testing. Methods and tools used  more...

IBM DB2 Universal Database V6 1--Administration ...EVENT MONITOR statement. Collect snapshot data using the GET SNAPSHOT command. Change configuration parameters related to performance using DB2 commands. Identify the purposes of the DB2 Governor. Identify information in the diagnostic file DB2DIAG.LOG. Extract data from a table using the EXPORT utility. Enter data into a table using the IMPORT utility. Enter data into a table using the  more...

IBM DB2 Universal Database V6 1--Administration ...EVENT MONITOR statement. Collect snapshot data using the GET SNAPSHOT command. Change configuration parameters related to performance using DB2 commands. Identify the purposes of the DB2 Governor. Identify information in the diagnostic file DB2DIAG.LOG. Extract data from a table using the EXPORT utility. Enter data into a table using the IMPORT utility. Enter data into a table using the  more...

UNIX--Part 1 User Fundamentals ...courses on the UNIX operating system. It describes how to get started with UNIX, introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files, directories, and printing and operations frequently performed on these. It teaches how to manipulate input and output, as well as how to compress and uncompress files. It also introduces the UNIX shell environment, shell  more...

Oracle Form Builder Enhancing the User Interface Course Overview This course is the second in a six-part Oracle Form Builder series based on Oracle Developer/2000 Release 2. This course helps participants learn how to create input and non-input items, and support text items with Lists of Values (LOVs) and editors. Additionally, users will learn to create triggers and add functionality to them. L earn To: Create input and non-input  more...

Sales Management Leading a Sales Team ...r clarifying goals in sales meetings. Audience The target audience for this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU  more...

Strategic Management Developing a Successful Process ...ess plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively. Learn To Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Differentiate among  more...

Paint Shop Pro Studio ...tify elements of the Paint Shop Pro Studio main window. Get photos into Paint Shop Pro Studio. Adjust focus in photos. Colorize photos. Fix brightness and color problems in photos. Improve the clarity of photos. Remove the red-eye effect in photos. Remove noise defects in photos. Restore photos by removing scratches. Create greeting cards using Paint Shop Pro Studio. Create  more...

Oracle Database 10g PL SQL Fundamentals Part 1 ...get familiar with the procedural language to access Oracle database. The learner will learn how to write and use anonymous PL/SQL blocks, program constructs, simple and composite PL/SQL data types, programming guidelines, and accessing and manipulating data using PL/SQL. Additionally, the learner will also learn how to write and use PL/SQL program units, such as stored functions, stored  more...

Paint Shop Pro 9 Introduction ... Identify elements in the Paint Shop Pro main window. Get your photos into Paint Shop Pro. Identify features of the Paint Shop Pro Browser window. Identify the steps for enhancing photos. Fix overexposure and underexposure problems in photos. Remove the red-eye effect in photos. Audience: This course is intended for home user with an interest in digital photography and digital  more...

Red Hat Linux Part 1 User Fundamentals ...ching applications. The learner will also discover how to get help and print files in Linux. L earn To: Identify the main features of the Linux operating system. Identify the features of the main Linux distributions. Identify some of the hardware requirements for installing Linux. Identify the features of disk organization for Linux partitions. Identify the features of the  more...

UNIX User Curriculum ...get started with UNIX, introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files, directories, printing and operations frequently performed on these. It teaches how to manipulate input and output, as well as how to compress and uncompress files. It also introduces the UNIX shell environment, shell functionality, and text patterns. Additionally, this  more...

Access XP Fundamentals Course Overview This course presents the learner with the fundamentals of Microsoft Access 2002. This course guides the learner through the basics of Access databases and covers topics such as creating and modifying databases, and establishing relationships between tables. Learn To • Identify advantages of a relational database. • Identify the basics of a relational database.  more...

Excel XP Fundamentals ...rksheet navigation methods with their functions. • Get Help by using the Office Assistant. • Identify features of the Help Window. Unit 2: Working with Data 2 - 3 hours • Match the different types of data that can be entered into a worksheet with their definitions. • Edit worksheet data. • Identify the methods for clearing the contents of a cell in a  more...

Strategic Sales Gaining Access to the Executives ... how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally, you will learn to work through the various stages of customer need: buyer unawareness, buyer realization, and buyer action. Learn To: Identify the importance of selling to top executives by using an executive mindset. Identify reasons to prepare  more...

Self Development Motivating Yourself to Perform ...must help each other overcome procrastination, so you can get the exhibit ready on schedule. Unit 3: Applying Self-Discipline (0.5 - 1 hour) Identify the benefits of self-discipline. Select role models to increase your self-discipline. Enhance your self-discipline with affirmations. Use three steps  more...

Word XP Fundamentals ... template. • Insert text into a document. • Get help by using the Office Assistant. • Identify features of the Help Window. Unit 2: Working with Documents 1 - 2 hours • Open an existing document. • Search for an existing document. • Identify features of the Save As dialog box. • Save a document in different formats. • Save a  more...

Time Management Developing a Plan Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects  more...

WebSphere MQ Programming II ... logical messages. To identify get message options for retrieving messages in logical order. To identify features of a distribution list. To identify steps required to open a distribution list. To identify fields in the MQPMO structure required for adding a message to a distribution list.  more...

WebSphere MQ Programming II ... logical messages. To identify get message options for retrieving messages in logical order. To identify features of a distribution list. To identify steps required to open a distribution list. To identify fields in the MQPMO structure required for adding a message to a distribution list.  more...

i-Net Certification Curriculum ...s intended to help people enter the Intranet industry and get jobs in Internet infrustructure, services and Web-related application development areas. Subjects covered include Internet basics and clients, development, networking, Internet security and business concepts. The curriculum consists of four Skill Builder courses. Courses 14186 i-Net+ a Part 1: Internet Basics and Infrastructure,  more...

SAP R 3 4 6 FI General Ledger Organization G L Account ..., finally, perform month-end closing. Learn To: o To get started with SAP R/3 4.6 o To start the System and log On o Access Options o Basis o Organisation o FI as a Module within R/3 o Company Structure and System Settings o G/L Accounts o To create G/L Accounts o To display and change G/L Accounts o Reference and Sample Accounts Audience The following audiences are  more...

SAP R 3 4 6 FI General Ledger Posting Periodical Processing ...asks that occur at regular intervals. Learn To: o To get started with SAP R/3 4.6 o To start the System and Log On o Access Options o Basis o Postings o Posting Data to G/L Accounts o Posting Incoming and Outgoing Payments o Accounts o Displaying Balances o Displaying and Changing Items o Periodic Processing o Preparing the Month-End Closing o Evaluations  more...

360-Degree Feedback Max the Benefits of 360-Degree Feedback ...ds. Help an average performer get out of his or her comfort zone. Help a high performer find a new opportunity for development. Identify the mentoring resources that should be offered as part of 360-degree feedback. Identify the skills you should teach in a leadership development  more...

Leading the Way Learning to Lead ...ay deadline for the final design specs, so you'll need to get to work quickly. To do so, you need to demonstrate the characteristics of effective leadership and avoid common leadership pitfalls. Unit 2 : The Follower (0.5 - 1.5 hours) Identify follower attributes that a leader needs to understand. Identify guidelines for preventing  more...

Delegation Monitoring Evaluating Results ...e teaches strategies in all these fields. To help them to get the best results from delegates, delegators are taught the value of delegation planning, as well as communication and time management skills and overcoming obstacles to delegation. Learn To To identify benefits of providing feedback To identify reasons why delegates resist  more...

Essentials of Management Negotiating Skills ...lem. You have already toured Steve a a s department to get a better idea of the situation. Unit 4: Positional Negotiating Tactics (0.5 - 1 hour) Identify positional bargaining tactics. Recognize a bluff. Handle pressure tactics. Simulation Overview: In this simulation you will meet with  more...

Team Conflict Working in Diversified Teams Team Conflict: Working in Diversified Teams offers the student information for understanding diversity, being part of a diverse team, and resolving conflict in a diverse team. The program covers factors that contribute to team diversity, guidelines for effective communication, and approaches for achieving goals in a diverse team. Learn To Apply guidelines for  more...

SAP R 3 3 0 Fundamentals ...Through the use of examples of system functions, you will get the user's perspective of the dialog-oriented structure of SAP R/3 3.0. L earn To: Discuss the functionality and capabilities of using the SAP R/3 3.0 system in an open system environment. Define the parts of the system environment; including SAP technology, Kernel System, Interfaces and Application modules. Identify  more...

CIW Application Developer CGI Using Perl Fundamentals Curriculum ...on the foundations of CGI using the Perl language, how to get started with CGI and Perl, Perl fundamentals, and Perl input and output. Additionally, the curriculum will cover how to manage files and databases, and CGI security issues. This curriclum consists of two Skill Builder courses: Course 87051 CIW Fundamentals of CGI Using Perl Part 1: CGI and Perl Basics Course 87052 CIW Fundamentals of  more...

Achieving Success Without Authority Personal Accountability ...y with Brandon and Cindy, two of your team colleagues. Targets are not being met at present, and you feel that it is important to get to the root of the problem. You are aware that there has been some friction within the team recently. Unit 2: Creating 360-Degree Working Relationships (0.5 - 1 hour) Identify steps to improve poor working relationships.  more...

Moving from Technical Professional to Mgr Series Managing Personnel ...d tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To: Identify three leadership behavior patterns adopted to achieve goals. Identify characteristics of effective leaders.  more...

Oracle Database 10g PL SQL Fundamentals Part 3 ...get familiar with the procedural language to access Oracle database. Students will learn to manage PL/SQL program units manage dependencies, manipulate large objects, and use some of the Oracle-supplied packages. The student will also learn about the compilation tools and their options. Learn To: Match the stages in the execution of SQL statements with their descriptions. Identify  more...