Get You Telephone Seminars - Training Resources

Implementing a Health Risk Assessment for Your Health Plan: What Works, What Doesn't, What's Legal BenefitsMaybe you've heard about health risk assessments and wonder if they're a good idea for your organization. Or you've been tasked with implementing a health risk assessment as part of your health plan and don't know much about them. You have a lot of questions such as 'How can a health risk assessment help control health care costs?,' 'What makes for an effective health risk assessment?,'  more...

Gatekeepers & Voice Mail: How to Reach Your Prospects Directly BenefitsIf on your prospecting calls you leave voice mails that are not returned, if your introductory emails are deleted and/or if you have been screened out by ruthless gatekeepers, then this information-packed teleconference is a must. Decision makers today are busier than ever and less accessible than ever in history. Gatekeepers screen calls, spam filters trap emails and voice mail blocks  more...

Utilizing Graphs and Charts in Microsoft Excel BenefitsAny Excel user who needs quick methods to show numerical information in a visual way needs to know the basics of chart creation; how (and why) to use different chart types; and how to alter the look of a chart with layout, color and content changes. Depicting data in a chart may reveal a trend that was not so obvious in the numerical data, which often can be dry and boring. That elusive  more...

How to Succeed at Selling to Difficult Customers BenefitsCustomers today are more demanding than ever. Some will bully you to get price concessions. Others will put off decisions until you cave in. A few will even embellish the truth. Many won't think twice to take their business elsewhere if you can't acquiesce to their demands. Learn how to pro-actively manage your most difficult customer relationships and turn them into thriving and  more...

Skip Tracing: Three Types of Skips BenefitsIt's true that anyone can do skip-tracing - but to do it properly, you need to know more than the raw mechanics. At this teleconference you'll learn the practical techniques you can use to finally find who you're looking for. You'll get insider secrets from a renowned skip-tracing expert. Discover the no-nonsense tools you need to perform database searches, get valuable information and  more...

Reading and Understanding Soil Reports BenefitsJust because you have hired a consultant to provide you a soils report does not necessarily mean it will be put to good use. Many of the terms and even the recommendations given in soils reports could use some explanation. This teleconference will help you understand what type of soils report you may need, the technical terms found within the soils report, what is really the important  more...

S Corporations: How to Avoid Common and Often Overlooked Pitfalls (Simple to Complex) BenefitsAs many practitioners will attest to, there are many pitfalls when S corporations are involved. This teleconference will identify the most common pitfalls, such as not properly maintaining earning accounts, ineligible shareholders, the one class of stock principle, invalid or missing S Corporation elections and built-in gain. You'll not only learn how to identify these pitfalls, but you'll  more...

Complying With OSHA Recordkeeping Requirements BenefitsThe Occupational Safety and Health Administration plans to get tough on workplace safety enforcement. OSHA has received more than $50 million in additional funding, plans to hire between 130 and 160 new inspectors, has suspended certain voluntary compliance programs in order to free up resources for enforcement efforts, and has introduced a new program, the Severe Violators Inspection  more...

Basics of Reverse Osmosis for Brackish Groundwater Treatment nMany professionals in membrane desalination design, operation and maintenance are faced with the difficult task of keeping current on the rapidly changing technology. Reverse osmosis membrane products change as the suppliers introduce new models. How and when to best apply these products and what features and benefits they offer must be analyzed before optimum performance can be realized.  more...

Increasing Sales with LinkedIn BenefitsThe 'LinkedIn for Sales' training will teach you how to use the LinkedIn tool most effectively to make more money for your company and for you. This teleconference is taught by Lyndle A. Savage Sr., a senior partner and vice president of business development for Integrated Alliances,LLC. It covers specific strategies for the most common selling scenarios - hunting for business, named and  more...

Enterprise Resource Planning - Getting the Payback From Your ERP System BenefitsYou will get an overview of the planning hierarchy in world class businesses and how the planning process utilizes the ERP system. You will better understand the need for robust metrics and an accountability infrastructure, and will become more aware of the power the ERP discipline has in getting the most return for the effort invested. It will become apparent that there is a lot of  more...

When HOA's and the IRS Compete for Lien Property: Lien Priorities, Perfections and Foreclosure Rights BenefitsIn lien law, timing is everything - or is it? If an HOA's statutory lien is perfected by recording its CC R's, then an HOA lien should have priority over a subsequently recorded IRS income tax lien; but does it? When the IRS records an income tax lien, lien priority determinations under state law may be complicated by governed federal laws. This teleconference will discuss HOA lien  more...

Language to Avoid During Sales Conversations - Are Your Words Costing You a Sale? ...y awesome sales presentations? Suppose there was a way to get your prospects to remember and repeat what you say to others in their organization. Remember, every sales presentation is a captured or a missed opportunity. When you lose business you should have captured, you lose twice. First, you don't get the sale or the cash flow. Second, your competitor gets both. Imagine what you will gain  more...

Documenting and Organizing LEED Projects: Lessons Learned for Better LEED Submissions BenefitsLEED certification is becoming a more common requirement for designs in this environmentally sensitive and energy-conscious world. Design teams are being asked to integrate steps for LEED certification into already established design processes. Even though a designer might understand the principles of sustainable design and are familiar with LEED certification, until they have managed a  more...

Daubert Motions: Challenging Expert Opinions BenefitsSince the U.S. Supreme Court decided Daubert v. Merrell Dow Pharmaceuticals in 1993, the federal law governing expert testimony has undergone a radical transformation. The courts of most states have also now adopted Daubert to some extent. Every litigator needs to understand the impact of Daubert and its progeny. Used properly, Daubert can be a powerful tool for excluding expert evidence.  more...

Not in My Backyard (NIMBY): Overcoming Development Resistance BenefitsNIMBY resistance to land use proposals can add millions to the cost of the development project and add months to the permitting process. This teleconference will provide practical, actionable tools to anticipate and avoid community resistance to controversial land use projects and to actively build community enthusiasm for the proposal. We'll begin with an in-depth look at managing hostile  more...

Landlord and Tenant Law: Commercial Tenant Bankruptcy Considerations BenefitsIn today's uncertain economic climate, commercial tenants may find themselves with diminishing cash flows and limited resources to satisfy their obligations to their landlords, leaving both grappling with tough decisions, including whether to renegotiate the existing lease, terminate the lease or exercise other remedies upon default. This teleconference will explore the rights, remedies  more...

Medical Records 101: Responding to Requests for Patient Information BenefitsRegister for this teleconference and get an overview of medical management issues faced by health care providers in responding to requests for patient information for litigation purposes. The conference speaker, who has extensive experience in civil litigation, including the representation of large medical institutions, will provide guidance in avoiding mistakes in disseminating patient  more...

Protecting Attorney Work Product in Communications With Testifying and Consulting Experts BenefitsTechnology has rendered communications with critical expert witnesses as easy as an email, a text message or a voice mail. Many attorneys fall into the trap of engaging in informal communications with experts that are later revealed through discovery. Experts also create materials or communicate in a way that is subject to disclosure. These communications and materials can undercut the  more...

Legal Construction Issues in Connection With Office Condominiums BenefitsWhat you don't know could hurt you - stay updated on issues concerning office condominiums. Join us for this innovative teleconference and get up to speed on the construction of condominiums. Get a handle on complicated issues surrounding the construction of a condominium association. Avoid problems down the road by protecting yourself and your company - find out exactly what the critical  more...

Creating a Payroll Manual: Putting Your Procedures into Writing BenefitsPayroll has always been complicated due to compliance issues but with addition of technology, payroll processes have become more involved. This has put payroll professionals in a position to get stuck in the 'get the payroll out' each week rut. This teleconference is going to help you create and write complete process documentation that would allow any associate in your department be able  more...

Don't Bet the Company: Understanding and Avoiding Class Actions in Labor and Employment Law! BenefitsYou have all seen in the news media reports of companies settling employment-related class actions for many millions of dollars. The horror of class actions is that a small claim among a few employees can mushroom into a huge claim worth millions of dollars once some ferocious plaintiff's lawyers get their teeth into it and add hundreds of additional claims through the simple process of  more...

How Letters of Credit Work and Why Sometimes They Don't BenefitsThis teleconference will walk you through the steps in the life of a letter of credit, identifying pitfalls along the way. The teleconference will review and illustrate fundamental principles using real-life examples. Our presenter will explain how these principles apply to both commercial and standby letters of credit and how these two types differ. In particular, you'll learn why letters  more...

Managing Employees' Pre-Existing Conditions: Strategies for Reducing Injury Losses nBy attending this teleconference, you will learn the fundamentals of managing employees with pre-existing health conditions. In addition to an understanding of the interplay between federal laws prohibiting discrimination against health conditions and state workers' compensation laws, you will learn the nuances of distinguishing between pre-existing conditions and new work-related injuries. Learn  more...

Introduction to New ICD-10 Coding: Preparing for Implementation nThe International Classification of Disease and Operations, Ninth Edition has out-lived its usefulness for capturing morbidity and mortality amongst the world population. Most developed nations transitioned to ICD-10 several years ago, but because of the tie of ICD-9-CM to payments in the United States there have been a series of delays in the US implementation. As the US moves a lightening speed  more...

Construction Contract Accounting: A Three-Dimensional Look at the Numbers nFinancial reports do more than help you comply with the terms of the contract. Financial reporting can help you become more profitable by giving you the information you need to make smart management decisions. This teleconference will discuss three types of accounting - financial, tax and internal/management. Learn how to combine the different methods to get a three-dimensional view of your  more...

Drafting Trusts in Estate Planning nEstate tax laws keep changing. Did you know that even though the estate tax exemption is predicted to stay at $3.5 million the lifetime gift tax exemption will stay at $1 million, leaving the door open to reduce the estate tax exemption back down to $1 million when Congress tries to balance the budget in a few years? In addition to estate taxes, clients' families need protection from probate, bad  more...

Getting to the Root of Root Cause Analysis nFailures are a fact of life. In every industry and occupation we are faced with failures. Failures of products, processes, systems and services abound. n nSome of us are tasked with fixing the processes that lead to failures. The customer wants "faster, better, cheaper" but we are delivering "slower, worse and costly." Failure can mean not meeting a customer requirement. It can relate to form,  more...

Establishing Payment Arrangements: Beyond Net 30 nMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Maximize your in-house  more...

Unrelated Business Income Tax - Tax Information for Charities and Other Nonprofits nThe recent activity in the charitable sector by federal and state regulatory agencies has mandated that professionals take a proactive approach into all aspects of this important and very diverse sector. The tax-exempt community is under a microscope. Problems that a few years ago might have gone unnoticed now get picked up and widely broadcast. Recent IRS compliance initiatives in governance,  more...

Effective Exit Interviews nMost employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving? n nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee  more...

Fetal Alcohol Syndrome in Children nExposure to substantial amounts of alcohol during pregnancy is known to produce a wide spectrum of morphological and behavioral outcomes. The most affected children in the spectrum display a characteristic pattern of morphological anomalies known as fetal alcohol syndrome. The majority of children exposed to alcohol, however, do not display morphological anomalies, yet they may show significant  more...

Updating and Maintaining Wills, Trusts and Estate Plans for the Evolving Client nThis teleconference has two primary focuses. The first part will highlight issues and opportunities for a drafting attorney to revisit and update an existing client's estate plan or prepare an update for a new client with existing documents. This part will focus on when and why clients need to review and revisit their estate plans and how to spot those issues for existing and potential clients.  more...

Best Practices in Purchasing Software nNegotiating software licenses can be frustrating for the business owner. Once you get past the 10-point, double column format of most vendors' license forms, you begin to understand that there are no standard terms and conditions for licensing software - each deal is unique. This teleconference will help the person responsible for evaluating, purchasing and maintaining enterprise-wide software  more...

Current Trends in Green Lending ...get you down. Learn an exciting new business opportunity while aiding the environment. Green lending, also known as Energy Efficient Mortgages, have been around for more than decade but have been seldom used. With the growing concerns over the nation's addiction to imported oil and climate change there is a new push to create a greater market demand for this feature. This teleconference will  more...

How to Get Your Prospect to Move From "I ll Think It Over" to Yes! nDoes it drive you crazy when you hear the following responses from customers: "I'll think it over" or "Get back with me" or "Let me get back with you on this?" n nOften these phrases can be the kiss of death to your deal or project. Let's face the truth - when you hear someone give those replies, most of the time they're not moving in a positive direction. This teleconference will tell you  more...

Common NEPA Mistakes and How to Avoid Them nSince 1970, the National Environmental Policy Act has been the cornerstone for environmental protection in the United States. To implement NEPA, federal agencies must prepare environmental impact statements or environmental assessments to study the impacts of their proposed actions. Unfortunately, some federal agencies, their consultants and affected citizens do not fully understand the  more...

Recent Developments With Loan Syndications nAttend this teleconference and stay abreast of the latest issues relating to the loan syndication process. Our seasoned faculty will provide practical answers to your most pressing questions about loan documentation. You'll get an inside look at how to respond to confusing post-Lehman bankruptcy issues and other new developments. n nRegister now and you'll learn how to overcome any obstacles you  more...

Compliance With the PCI/CISP Credit Card Security Standards nThe Payment Card Industry Data Security Standard is now in its third year of existence and iteration. Derived from the original VISA Cardholder Information Security Program and MasterCard Site Data Protection program, PCI-DSS's now 245 distinct requirements have troubled merchants and financial institutions alike for years. This teleconference will help you understand how PCI-DSS applies to your  more...

Differentiated Instruction: Striving to Reach and Teach All Learners nIn every classroom, teachers are faced with the challenge of educating students who differ in their readiness, interests and learning needs. They are supposed to deliver a set of standards, which may overwhelm some students while leaving others unchallenged and unmotivated. What can you do to help meet the needs of all students? In this teleconference, you will get an overview of differentiated  more...

Preparing a Winning Closing Argument n"Ladies and gentlemen of the jury, we will now hear closing arguments." Even the most experienced trial lawyer may inwardly quake when the judge utters these fateful words. But what makes for an effective closing? Do closings even matter? When should you object? Should you really start preparing your closing the day you get a new case? These are questions that are not addressed in law school, and  more...

Overcome Your Competition: Stand Out in a Crowded Marketplace nYear in and year out, sales professionals invest their time and their organizations' money along with leveraging high-priced resources in sales pursuits, but walk away with no fruit for their labor. This percentage varies from company to company, but on average the percentage of opportunities pursued and not closed is well over 50 percent! Extensive studies have proven this excessively high  more...

Electronic Record Retention: Mistakes HR Professionals Can Avoid nLearn the facts and get advice on cutting your dependence on paper records. According to the Association of Information and Image Management, more than half of organizations that attempt to implement paperless records management systems fail. Don't be one of them. This teleconference will help HR managers and anyone attempting to implement paperless records management to go paperless effectively.  more...

Liability Issues for Design Professionals nIt is critical that design professionals keep up with the major issues affecting their profession. These issues range from the more traditional ones such as standard of care, indemnity, and ownership and use of documents to the more recent issues such as electronic media, building information modeling and limitation of liability. The effect on the design profession of these issues is even more  more...

Pitfalls with Lean Implementation nAre you (or about to be) in the 90% lean failure group? In implementing lean, the cards are stacked against your success. The sad truth is this: eight or nine organizations of 10 who embark on implementing an improvement initiative like lean, Six Sigma or Lean Six Sigma FAIL to get the benefits they should. This wastes time and money, and disenfranchises the workforce. In extreme cases, it can  more...

Answers to Top 10 Common Payroll Questions nEvery week, unsuspecting employers throughout the country are hit with wage/house lawsuits, resulting in protracted litigation, business interruptions and costly settlements. Employers are often shocked to learn that their payroll practices, which may be entirely compliant under federal regulations, do not comply with differing state laws and regulations. Register for this teleconference and  more...

Toxic Properties: Mold, Meth Labs and Beyond nAre you 100% sure that property is safe? Don't guess - know the history of the property and the risks that history presents to potential buyers. Sign up for this teleconference and you'll get the up-to-date information you need to recognize the most pressing toxic property concerns in the country. n nYou'll hear from expert speakers about mold, meth labs, asbestos and - most importantly -  more...

FMLA Regulation Update: Managing FMLA Leave under the New Regulations nEmployers are continually faced with the problem of FMLA abuse. Unfortunately, many employers are unaware of the tools at their disposal to effectively manage FMLA leave. This teleconference will help you understand lawful methods you can use to restrict unwarranted use of leave. You'll get a firm grasp of the most effective FMLA policies that may be instituted. Failing to adhere to FMLA  more...

Latest Trends in the Rise of Unclaimed Property Enforcement nRegister for this teleconference and stay abreast of the latest statutory and state enforcement trends. You'll get an update on recent cases involving unclaimed property (state and corporate) and best practices you can use to address current internal controls, policies and procedures.  more...

Occupational Noise Induced Hearing Loss nThis teleconference will bring you up to speed on issues related to hazardous occupational noise. Understand the intricacies of the effects noise exposure have on hearing. Get a handle on complicated issues surrounding the calculation of hearing impairment. Avoid problems down the road by getting to know state-specific workers' compensation issues. You'll gain the practical insight you need to  more...

State Income Tax Apportionment-The Sales Factor and The Throwback Rule Benefits This teleconference will provide an in-depth analysis of the sales factor used in state and local income tax apportionment. You'll learn all about the sourcing of sales of tangible personal property and services, including the dock sales test and market-based sourcing. Find out what you need to know about the throwback rule and the throw-out rule. Get expert advice on handling issues  more...