Instructor Led Give And Receive Feedback Training Classes
From Contacts Plus
Coaching For Success

Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Understand Definition and Benefits of Counseling and Coaching.
Recognize Why Managers Avoid Coaching or Counseling.
Realize Characteristics of Effective Coaches and Counselors.
Identify When to Counsel or Coach.
Master How to Give and Receive Feedback.
Recognize
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From Meirc Training and Consulting
Making Powerful Presentations
' This program is designed for All employees and managers who need to make effective oral presentations to others. This program is worth 25 NASBA CPE?s. Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the
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Professional Certificate in Presentation Skills
' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Research, organize, and prepare powerful presentations. Deliver two or three presentations and give and receive feedback on them. Use visual aids to enhance effectiveness
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Advanced Presentation Skills
' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Learn advanced techniques for presenting including the different methods of delivery. Research, organize, and structure powerful presentations. Prepare and deliver three
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Professional Certificate in Presentation Skills
' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Research, organize, and prepare powerful presentations. Deliver two or three presentations and give and receive feedback on them. Use visual aids to enhance effectiveness
more...
Advanced Presentation Skills
' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Learn advanced techniques for presenting including the different methods of delivery. Research, organize, and structure powerful presentations. Prepare and deliver three
more...
Making Powerful Presentations
' This program is designed for All employees and managers who need to make effective oral presentations to others. This program is worth 25 NASBA CPE?s. Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the
more...
Basic Presentation Skills



Objectives:
By the end of the program, participants will be able to:
Practice the key techniques and skills necessary to design dynamic presentations.
Prepare and deliver two presentations and give and receive feedback on them.
Develop greater confidence in speaking to a group of people.
Learn the qualities of a dynamic presenter and ways for achieving them.
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Advanced Presentation Skills



Objectives:
By the end of the program, participants will be able to:
Learn advanced techniques for presenting including the different methods of delivery.
Research, organize, and structure powerful presentations.
Prepare and deliver three presentations and give and receive feedback on them.
Deliver presentations with optimal use of time, nerves, voice, dress, and body language.
Use audiovisual
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From Metis ERC India Pvt Ltd
Customer Care





Overview of CRM
Customer needs identification.
Customer Service & support
Telephone etiquettes
Customer relation management.
Customer rights
Give and receive feedback
Communication for customer service telephone and emails
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Supervisor development programme





Labor relations for supervisors
Fundamentals of supervision
Assertiveness Skills for Supervisors
Rational problem solving
Art of Delegation
Dealing with difficult behavior
Give and receive feedback
How handle people with tact and skill
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Managing Performance





Process Excellence
Employee performance review
After action review
How to transform employees into solid performers
Conducting meetings that move people to action
Creative problem solving
Creative problem solving & decision-making
Building training values through performance improvement strategies
Give and receive feedback
Measuring and analyzing outcomes
Measuring for results
Stress Management
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