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From 123-CBT Computer Based Training
Oracle8i Database Admin Manage Data Storage
...ables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the
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Oracle8i Database Admin Manage Data Storage
...ables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the
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Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies
...tion and select the appropriate replication topology in a given situation; and sequence the steps of mail routing in Domino mail system and identify the situations in which different mail routing topologies are used. L earn To: Identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation. Sequence
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...tion and select the appropriate replication topology in a given situation; and sequence the steps of mail routing in Domino mail system and identify the situations in which different mail routing topologies are used. L earn To: Identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation. Sequence
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Windows NT Server 4 0 Routing RAS - Part 1
...process in the count to infinity convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message
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...process in the count to infinity convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message
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Windows NT Server 4 0 Network Analysis and Optimization - Part 2
...ion option to optimize the WINS replication traffic for a given situation on the network.
Sequence the steps involved in the traffic generated by the Directory Replicator service in a Windows NT environment and optimize the Directory Replicator traffic.
Sequence the steps involved in the process of the DNS replication of the zone information in a Windows NT environment.
Optimize the DNS
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...ion option to optimize the WINS replication traffic for a given situation on the network.
Sequence the steps involved in the traffic generated by the Directory Replicator service in a Windows NT environment and optimize the Directory Replicator traffic.
Sequence the steps involved in the process of the DNS replication of the zone information in a Windows NT environment.
Optimize the DNS
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Windows NT Server 4 0 Routing RAS - Part 1
...process in the count to infinity convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message
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...process in the count to infinity convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message
more...
Oracle Reports R6 Enhance Reports
Course Overview This course is the second in a three-part Oracle Reports series that is based on Oracle Reports Release 6. The goal of this course is to enable developers to construct complex reports and charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor, Layout Model objects and their properties. The course also enables the learner to
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Course Overview This course is the second in a three-part Oracle Reports series that is based on Oracle Reports Release 6. The goal of this course is to enable developers to construct complex reports and charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor, Layout Model objects and their properties. The course also enables the learner to
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Oracle8 Database Administration - Manage Data
...ables.
Identify the value for the PCTFREE parameter in a given situation.
Match the row chaining and row migration events with the situations that trigger them.
Copy an existing table by using Oracle Schema Manager.
Identify the storage parameters that when modified will affect a table.
Identify the block utilization parameters that when modified affect the table blocks.
Modify the
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...ables.
Identify the value for the PCTFREE parameter in a given situation.
Match the row chaining and row migration events with the situations that trigger them.
Copy an existing table by using Oracle Schema Manager.
Identify the storage parameters that when modified will affect a table.
Identify the block utilization parameters that when modified affect the table blocks.
Modify the
more...
Oracle Report Builder Enhancing Reports
...palettes. Identify the relationship type to be used in a given situation. Create a link file object in the layout model using the tool palette. Identify the differences between the properties of a link file and a file column. Identify the properties that are common among the layout objects. Identify what the elasticity values specify. Match the pagination properties with their functions.
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...palettes. Identify the relationship type to be used in a given situation. Create a link file object in the layout model using the tool palette. Identify the differences between the properties of a link file and a file column. Identify the properties that are common among the layout objects. Identify what the elasticity values specify. Match the pagination properties with their functions.
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C Programming - Part 1
...y how a class member should be declared in a program in a given situation. Identify the syntax for a nested class definition. Identify the syntax for a member function definition that uses scope resolution operators. Identify the syntax for a member function definition within a class. Unit 4: Objects and Member Functions Duration: 2 Hour(s) Identify the code for defining objects
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...y how a class member should be declared in a program in a given situation. Identify the syntax for a nested class definition. Identify the syntax for a member function definition that uses scope resolution operators. Identify the syntax for a member function definition within a class. Unit 4: Objects and Member Functions Duration: 2 Hour(s) Identify the code for defining objects
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C Programming - Part 4
...quirements that should be satisfied to delete a node in a given situation. Match the data access methods with their features. Identify the code used to create a linked list index. Identify the code used to write the linked list index to disk. Identify the code used to handle the insertion of a node in an existing linked list index. Identify the code used to handle deletions of records from
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...quirements that should be satisfied to delete a node in a given situation. Match the data access methods with their features. Identify the code used to create a linked list index. Identify the code used to write the linked list index to disk. Identify the code used to handle the insertion of a node in an existing linked list index. Identify the code used to handle deletions of records from
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C Programming - Part 3
Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn
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Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn
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C Programming - Part 1
...with their types. Identify the data type to be used in a given situation. Identify the valid names of variables in C. Identify the code to declare a constant or a variable based on the given situation. Identify valid expressions in C. Identify the result of implicit conversion in C in mixed expression. Identify the code for the character-based input function that should be used in a given
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...with their types. Identify the data type to be used in a given situation. Identify the valid names of variables in C. Identify the code to declare a constant or a variable based on the given situation. Identify valid expressions in C. Identify the result of implicit conversion in C in mixed expression. Identify the code for the character-based input function that should be used in a given
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Exchange Server 5 5 Design Implementation - Part 4
...els at which Internet protocols should be configured in a given situation.
Configure Internet protocols at the mailbox level by using the Protocols property sheet.
Enable Protocol Logging for Internet protocols by using Registry Editor.
Match the performance counters for Internet protocols with the keys under which they appear in the Performance Monitor.
Identify the functions of the MIME
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...els at which Internet protocols should be configured in a given situation.
Configure Internet protocols at the mailbox level by using the Protocols property sheet.
Enable Protocol Logging for Internet protocols by using Registry Editor.
Match the performance counters for Internet protocols with the keys under which they appear in the Performance Monitor.
Identify the functions of the MIME
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Exchange Server 5 5 Design Implementation - Part 3
...nnectors.
Identify the availability of a connector for a given situation.
Interpret the given address from a Gateway Address Routing Table of a site.
Configure a connector of one site with the bridgehead server on another site.
Verify the connection between two sites connected by a Site Connector by using the MailStorm utility.
Identify the selection criteria used by an MTA to select the
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...nnectors.
Identify the availability of a connector for a given situation.
Interpret the given address from a Gateway Address Routing Table of a site.
Configure a connector of one site with the bridgehead server on another site.
Verify the connection between two sites connected by a Site Connector by using the MailStorm utility.
Identify the selection criteria used by an MTA to select the
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Exchange Server 5 5 Design Implementation - Part 1
...ify the most appropriate server hardware design plan in a given situation. Identify Organizational requirements that are best satisfied by a specific arrangement of servers. Match the appropriate connectors with the scenarios. Match the client connection options available when designing an Exchange Server messaging system with their features. Select the appropriate designation of additional
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...ify the most appropriate server hardware design plan in a given situation. Identify Organizational requirements that are best satisfied by a specific arrangement of servers. Match the appropriate connectors with the scenarios. Match the client connection options available when designing an Exchange Server messaging system with their features. Select the appropriate designation of additional
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SQL Server 7 0 Designing Implementing Data Warehouses - Part 1
...d with their uses. Identify the source data systems in a given situation. Identify the tasks performed in the data staging area. Identify the features of a data warehouse database. Identify the contents of metadata. Match the access tools with their features. Identify the features of Microsoft SQL Server 7.0 that help in data warehousing. Match the Microsoft SQL Server 7.0 tools used for
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...d with their uses. Identify the source data systems in a given situation. Identify the tasks performed in the data staging area. Identify the features of a data warehouse database. Identify the contents of metadata. Match the access tools with their features. Identify the features of Microsoft SQL Server 7.0 that help in data warehousing. Match the Microsoft SQL Server 7.0 tools used for
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Visual C 6 0 Designing Implementing Distributed Applications - Part 3
Course Overview This is the final course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create a database, maintain data integrity and import data. Write SQL statements to access data from tables and manipulate the
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Course Overview This is the final course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create a database, maintain data integrity and import data. Write SQL statements to access data from tables and manipulate the
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Visual C 6 0 Designing Implementing Distributed Applications - Part 1
...face. Identify the IUnknown function that is called in a given situation. Match the IDispatch functions names with the functions they perform. Identify the contents of a dual interface. Create a COM component by using Software Development Kit (SDK). Create a COM component by using MFC. Create a COM component by using ATL. Select the type of a COM server for a given set of requirements.
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...face. Identify the IUnknown function that is called in a given situation. Match the IDispatch functions names with the functions they perform. Identify the contents of a dual interface. Create a COM component by using Software Development Kit (SDK). Create a COM component by using MFC. Create a COM component by using ATL. Select the type of a COM server for a given set of requirements.
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Visual C 6 0 Designing Implementing Desktop Applications - Part 5
...class. Identify the Seek function that will be used in a given situation. Match the registry key with the information that they contain. Set a registry key by using the SetRegistryKey member function. Retrieve a value from a registry key by using CWinApp member functions. Store information in a registry key by using CWinApp functions. Unit 2: Remote Communication Duration: 1 - 2
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...class. Identify the Seek function that will be used in a given situation. Match the registry key with the information that they contain. Set a registry key by using the SetRegistryKey member function. Retrieve a value from a registry key by using CWinApp member functions. Store information in a registry key by using CWinApp functions. Unit 2: Remote Communication Duration: 1 - 2
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Visual C 6 0 Designing Implementing Desktop Applications - Part 1
...y the MTS Explorer interface items that will be used in a given situation. Sequence the steps that are performed by a client application executable to set up a client for using MTS components. Unit 4: VSS and Source-Code Control Duration: 2 Hour(s) Install a Visual SourceSafe (VSS) 6.0 Server. Set a password for the default Admin user account by using the VSS Administrator
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...y the MTS Explorer interface items that will be used in a given situation. Sequence the steps that are performed by a client application executable to set up a client for using MTS components. Unit 4: VSS and Source-Code Control Duration: 2 Hour(s) Install a Visual SourceSafe (VSS) 6.0 Server. Set a password for the default Admin user account by using the VSS Administrator
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4
...propriate COM method used for creating an MTS object in a given situation. Notify MTS about the status of a transaction by using the ObjectContext methods. Enable MTS objects for transactions by using the ObjectContext methods. Identify the guidelines for managing the state of an object. Identify the best method of storing object state in a specified situation. Identify the guidelines for
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...propriate COM method used for creating an MTS object in a given situation. Notify MTS about the status of a transaction by using the ObjectContext methods. Enable MTS objects for transactions by using the ObjectContext methods. Identify the guidelines for managing the state of an object. Identify the best method of storing object state in a specified situation. Identify the guidelines for
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3
...QL Server and select the data integrity to implement in a given situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building desktop
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...QL Server and select the data integrity to implement in a given situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building desktop
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1
...aces. Identify the IUnknown function that is called in a given situation. Identify the IDispatch function that is called in a given situation. Identify the contents of a dual interface. Create an interface. Implement an interface in a class. Implement polymorphism for clients. Implement multiple interfaces in a class. Access an interface from a client. Identify the type of binding that
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...aces. Identify the IUnknown function that is called in a given situation. Identify the IDispatch function that is called in a given situation. Identify the contents of a dual interface. Create an interface. Implement an interface in a class. Implement polymorphism for clients. Implement multiple interfaces in a class. Access an interface from a client. Identify the type of binding that
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Visual InterDev 6 0 Building Web Sites and Pages
...indow.
Identify an appropriate navigational scheme for a given situation.
Release the working of a project file by using the Project menu title.
Identify the requirements to use source control with Web files.
Install Visual SourceSafe 6.0 by using the Microsoft Visual Studio 6.0 Enterprise Edition.
Unit 3: Scripting and DHTML
Duration: 2 Hour(s)
Identify the advantages of
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...indow.
Identify an appropriate navigational scheme for a given situation.
Release the working of a project file by using the Project menu title.
Identify the requirements to use source control with Web files.
Install Visual SourceSafe 6.0 by using the Microsoft Visual Studio 6.0 Enterprise Edition.
Unit 3: Scripting and DHTML
Duration: 2 Hour(s)
Identify the advantages of
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Visual InterDev 6 0 Planning a Web Application
...ject.
Identify the type of Web application required in a given situation.
Identify the guidelines used for analyzing the support required to meet the business requirements of a Web application.
Identify the guidelines to meet the security requirements of a Web application.
Identify the guidelines to determine the requirements related to human factors.
Identify the guidelines to test the
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...ject.
Identify the type of Web application required in a given situation.
Identify the guidelines used for analyzing the support required to meet the business requirements of a Web application.
Identify the guidelines to meet the security requirements of a Web application.
Identify the guidelines to determine the requirements related to human factors.
Identify the guidelines to test the
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NetWare 5 Administration - Part 1
...nfigure the Novell Client software for a workstation in a given situation.
Install Novell Client software on a Windows 95 workstation.
Log in to a network from a Windows 95 workstation.
Display the network resources by using the Network Neighborhood icon.
Install Netscape Navigator on a workstation by using Winsetup.exe.
Unit 3: NetWare User Object Access
Duration: 2 Hour(s)
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...nfigure the Novell Client software for a workstation in a given situation.
Install Novell Client software on a Windows 95 workstation.
Log in to a network from a Windows 95 workstation.
Display the network resources by using the Network Neighborhood icon.
Install Netscape Navigator on a workstation by using Winsetup.exe.
Unit 3: NetWare User Object Access
Duration: 2 Hour(s)
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NetWare 5 Administration - Part 3
...r.
Identify the set of rights inherited by a folder in a given situation.
Set a new trustee assignent to block the inheritance of rights.
Set an IRF to block the inheritance of rights.
Determine the effective rights for an object in a given scenario.
Display the effective rights of a user by using NetWare Administrator.
Identify the guidelines for planning file system rights.
Specify the
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...r.
Identify the set of rights inherited by a folder in a given situation.
Set a new trustee assignent to block the inheritance of rights.
Set an IRF to block the inheritance of rights.
Determine the effective rights for an object in a given scenario.
Display the effective rights of a user by using NetWare Administrator.
Identify the guidelines for planning file system rights.
Specify the
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Networking Technologies Series TCP IP Concepts Architecture
Course Overview
This course is the first in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). In this course, participants will learn about the basic concepts and architecture of TCP/IP. Topics covered will include an overview of TCP/IP, wide area point-to-point protocols, LAN technologies, packet networks, and IP addressing.
L earn To:
Identify TCP/IP
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Course Overview
This course is the first in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). In this course, participants will learn about the basic concepts and architecture of TCP/IP. Topics covered will include an overview of TCP/IP, wide area point-to-point protocols, LAN technologies, packet networks, and IP addressing.
L earn To:
Identify TCP/IP
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Oracle SQL and SQL Plus Advanced SELECT Statements
... Identify the multiple-row comparison operator used for a given situation.
Complete the query by using the appropriate operator that checks for the presence or absence of a value in a given set of discrete values.
Complete a query by using the ANY operator.
Complete a query by using the ALL operator.
Complete a query by using a multiple-column subquery.
Identify the difference between
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... Identify the multiple-row comparison operator used for a given situation.
Complete the query by using the appropriate operator that checks for the presence or absence of a value in a given set of discrete values.
Complete a query by using the ANY operator.
Complete a query by using the ALL operator.
Complete a query by using a multiple-column subquery.
Identify the difference between
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Oracle SQL Tuning Tuning SQL and the Optimizer
... Identify the type of query that will be appropriate in a given situation.
Select the query that will produce minimum network traffic in a given situation.
Identify the guidelines to be followed when testing SQL statements.
Unit 3: Influencing the Optimizer
Duration: 2 Hour(s)
Identify the functions of the optimizer.
Identify the transformations that an optimizer makes to a SQL
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... Identify the type of query that will be appropriate in a given situation.
Select the query that will produce minimum network traffic in a given situation.
Identify the guidelines to be followed when testing SQL statements.
Unit 3: Influencing the Optimizer
Duration: 2 Hour(s)
Identify the functions of the optimizer.
Identify the transformations that an optimizer makes to a SQL
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Visual InterDev 6 0 Planning a Web Application
...ject.
Identify the type of Web application required in a given situation.
Identify the guidelines used for analyzing the support required to meet the business requirements of a Web application.
Identify the guidelines to meet the security requirements of a Web application.
Identify the guidelines to determine the requirements related to human factors.
Identify the guidelines to test the
more...
...ject.
Identify the type of Web application required in a given situation.
Identify the guidelines used for analyzing the support required to meet the business requirements of a Web application.
Identify the guidelines to meet the security requirements of a Web application.
Identify the guidelines to determine the requirements related to human factors.
Identify the guidelines to test the
more...
Visual InterDev 6 0 Building Web Sites and Pages
...indow.
Identify an appropriate navigational scheme for a given situation.
Release the working of a project file by using the Project menu title.
Identify the requirements to use source control with Web files.
Install Visual SourceSafe 6.0 by using the Microsoft Visual Studio 6.0 Enterprise Edition.
Unit 3: Scripting and DHTML
Duration: 2 Hour(s)
Identify the advantages of
more...
...indow.
Identify an appropriate navigational scheme for a given situation.
Release the working of a project file by using the Project menu title.
Identify the requirements to use source control with Web files.
Install Visual SourceSafe 6.0 by using the Microsoft Visual Studio 6.0 Enterprise Edition.
Unit 3: Scripting and DHTML
Duration: 2 Hour(s)
Identify the advantages of
more...
IIS 4 0 Creating Configuring a Web Server - Part 2
...ntify the type of measure used to implement security in a given situation.
Identify the ways of ensuring security on a server by using IIS security.
Identify the type of authentication scheme implemented in a given scenario.
Identify the types of Web Logon Providers.
Set anonymous access to a site by using the Internet Service Manager.
Set a known user access to a site by using the
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...ntify the type of measure used to implement security in a given situation.
Identify the ways of ensuring security on a server by using IIS security.
Identify the type of authentication scheme implemented in a given scenario.
Identify the types of Web Logon Providers.
Set anonymous access to a site by using the Internet Service Manager.
Set a known user access to a site by using the
more...
NetWare 5 Administration - Part 1
...nfigure the Novell Client software for a workstation in a given situation.
Install Novell Client software on a Windows 95 workstation.
Log in to a network from a Windows 95 workstation.
Display the network resources by using the Network Neighborhood icon.
Install Netscape Navigator on a workstation by using Winsetup.exe.
Unit 3: NetWare User Object Access
Duration: 2 Hour(s)
more...
...nfigure the Novell Client software for a workstation in a given situation.
Install Novell Client software on a Windows 95 workstation.
Log in to a network from a Windows 95 workstation.
Display the network resources by using the Network Neighborhood icon.
Install Netscape Navigator on a workstation by using Winsetup.exe.
Unit 3: NetWare User Object Access
Duration: 2 Hour(s)
more...
NetWare 5 Administration - Part 3
...r.
Identify the set of rights inherited by a folder in a given situation.
Set a new trustee assignent to block the inheritance of rights.
Set an IRF to block the inheritance of rights.
Determine the effective rights for an object in a given scenario.
Display the effective rights of a user by using NetWare Administrator.
Identify the guidelines for planning file system rights.
Specify the
more...
...r.
Identify the set of rights inherited by a folder in a given situation.
Set a new trustee assignent to block the inheritance of rights.
Set an IRF to block the inheritance of rights.
Determine the effective rights for an object in a given scenario.
Display the effective rights of a user by using NetWare Administrator.
Identify the guidelines for planning file system rights.
Specify the
more...
NetWare Service and Support Upgrade - Part 1
Course Overview
This course is the first in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks, research tools, and network cables and boards.
L earn To:
more...
Course Overview
This course is the first in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks, research tools, and network cables and boards.
L earn To:
more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access
...the appropriate server placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the features of IPSec communication modes. Match the predefined security policies with their features. Match the activities that
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...the appropriate server placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the features of IPSec communication modes. Match the predefined security policies with their features. Match the activities that
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Windows 2000 Network--Designing Security Part 4 Sec Internet Access
...the appropriate server placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the features of IPSec communication modes. Match the predefined security policies with their features. Match the activities that
more...
...the appropriate server placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the features of IPSec communication modes. Match the predefined security policies with their features. Match the activities that
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Creativity Innovation Fostering a Ceative Environment
... Identify the appropriate recruiting method to use in a given situation. Demonstrate an understanding of various methods of recruiting creative individuals. Identify the factors to determine the best creative individuals for a company. Choose the criteria for determining the best creative individuals for a company.
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... Identify the appropriate recruiting method to use in a given situation. Demonstrate an understanding of various methods of recruiting creative individuals. Identify the factors to determine the best creative individuals for a company. Choose the criteria for determining the best creative individuals for a company.
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Organizational Communication Managing Communication
...ommunication to address organizational conflict. In a given situation, identify the appropriate form of communication. Audience Managers, employees, team leaders, or team members who need to learn how to communicate more effectively at work. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English
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...ommunication to address organizational conflict. In a given situation, identify the appropriate form of communication. Audience Managers, employees, team leaders, or team members who need to learn how to communicate more effectively at work. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English
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Correcting Performance Problems Addressing Performance Problems
... Identify the guidelines you should apply in a given situation during a constructive feedback session. Apply the guidelines you should follow when conducting a constructive feedback session. Arrange the steps of the process for conducting a feedback session. Follow the steps for conducting a feedback session.
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... Identify the guidelines you should apply in a given situation during a constructive feedback session. Apply the guidelines you should follow when conducting a constructive feedback session. Arrange the steps of the process for conducting a feedback session. Follow the steps for conducting a feedback session.
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Managing the Expert Understanding Experts
...the most appropriate method for recruiting an expert in a given situation. Help an expert overcome burnout. Identify the steps for setting an effective goal. Identify factors to evaluate when monitoring an expert's performance. Provide feedback during a performance evaluation.
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...the most appropriate method for recruiting an expert in a given situation. Help an expert overcome burnout. Identify the steps for setting an effective goal. Identify factors to evaluate when monitoring an expert's performance. Provide feedback during a performance evaluation.
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Principles of Marketing Promotion Strategy
...y two promotional strategies. In a given situation, apply the appropriate promotional strategy. Simulation Overview: In this simulation, you will meet with Mary Aberdeen, Icon's Director of Marketing to discuss the elements of promotion. Mary will ask you a series of questions about the elements of a promotional mix, the
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...y two promotional strategies. In a given situation, apply the appropriate promotional strategy. Simulation Overview: In this simulation, you will meet with Mary Aberdeen, Icon's Director of Marketing to discuss the elements of promotion. Mary will ask you a series of questions about the elements of a promotional mix, the
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Principles of Marketing Pricing Strategy
... Use the appropriate pricing formula in a given situation. Simulation Overview: In this simulation, you will meet with Paul White, Director of Sales, and Ronald Spear, Product Manager, to discuss a price for the Icon HSX-450, a top-of-the-line audio receiver. You will need to use your knowledge of pricing policies, strategies, and
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... Use the appropriate pricing formula in a given situation. Simulation Overview: In this simulation, you will meet with Paul White, Director of Sales, and Ronald Spear, Product Manager, to discuss a price for the Icon HSX-450, a top-of-the-line audio receiver. You will need to use your knowledge of pricing policies, strategies, and
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Brand Management Building Brand Equity
...eveloping a pricing strategy. In a given situation, choose an appropriate pricing method. Develop a pricing strategy. Identify the characteristics of direct and indirect distribution channels. In a given situation, develop an appropriate distribution strategy. Select promotional
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...eveloping a pricing strategy. In a given situation, choose an appropriate pricing method. Develop a pricing strategy. Identify the characteristics of direct and indirect distribution channels. In a given situation, develop an appropriate distribution strategy. Select promotional
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Lotus Domino R5 Migrating From R4 x
...the appropriate server and client license to be used in a given situation. Identify the Notes client component that should be used to perform a given task. Identify the Domino Administrator client component that should be used to perform a given task. Identify the Domino Designer user interface components that should be used to perform a given task. Identify the Internet messaging features
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...the appropriate server and client license to be used in a given situation. Identify the Notes client component that should be used to perform a given task. Identify the Domino Administrator client component that should be used to perform a given task. Identify the Domino Designer user interface components that should be used to perform a given task. Identify the Internet messaging features
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Lotus Domino R5 Development Part 2 Application Devel Fundamentals
...dentify the type of view to be created in a database in a given situation. Create a view for the documents based on the forms in a database by using the Design pane. Set the properties of a column in a view. Set the properties of a view. Organize the documents in a view. Create a hierarchical view that displays response documents indented under their parent documents in a database. Create
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...dentify the type of view to be created in a database in a given situation. Create a view for the documents based on the forms in a database by using the Design pane. Set the properties of a column in a view. Set the properties of a view. Organize the documents in a view. Create a hierarchical view that displays response documents indented under their parent documents in a database. Create
more...
CIW Fundamentals of CGI Using Perl Part 1 CGI Perl Basics
Course Overview This is the first course in a two part series that students will learn both theoretical and practical instruction on the foundations CGI using the Perl language. This course will also cover getting started with CGI and Perl, Perl fundamentals, and Perl input and output. Learn To • Sequence the steps in the application development process. • Identify guidelines
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Course Overview This is the first course in a two part series that students will learn both theoretical and practical instruction on the foundations CGI using the Perl language. This course will also cover getting started with CGI and Perl, Perl fundamentals, and Perl input and output. Learn To • Sequence the steps in the application development process. • Identify guidelines
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Executive Level Leadership Change The Executive Leader
...ional culture. Identify how a given situation can provide insight to an organization's culture. Identify barriers to change. Use guidelines to control damage during the change process. Identify the guidelines for building trust with employees. Follow
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...ional culture. Identify how a given situation can provide insight to an organization's culture. Identify barriers to change. Use guidelines to control damage during the change process. Identify the guidelines for building trust with employees. Follow
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Executive Level Leadership Leadership Communication
...rt of communication networks. In a given situation, use communication networks appropriately. Identify five strategies to gain information. Identify qualities that should be assessed when testing information. Apply criteria to test the quality of given information. Simulation
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...rt of communication networks. In a given situation, use communication networks appropriately. Identify five strategies to gain information. Identify qualities that should be assessed when testing information. Apply criteria to test the quality of given information. Simulation
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Mentoring Using a Mentor to Your Advantage
... Follow steps for becoming an assertive learner in a given situation. Choose a mentor. Identify the two guidelines for building strong mentoring relationships. Audience Employees and team members who want to learn how to develop a strong relationship with their mentor and gain the most from being mentored. Deployment Options
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... Follow steps for becoming an assertive learner in a given situation. Choose a mentor. Identify the two guidelines for building strong mentoring relationships. Audience Employees and team members who want to learn how to develop a strong relationship with their mentor and gain the most from being mentored. Deployment Options
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From Serebra Learning Corporation
The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Launching Successful On-site and Virtual Teams
One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team
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One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team
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Facilitating On-site and Virtual Teams
Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of
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Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of
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Progressing through the Complex Sale
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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Negotiating to Mutual Benefit
The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer
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The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer
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Delivering High-Impact Sales Presentations
The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.
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The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.
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Effectively Using Customer-focused Research Meetings
In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired
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In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired
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Gaining Access to Key Personnel at Your Target Accounts
In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your
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In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your
more...
Delivering High-impact Territorial Account Sales TAS Presentations
In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to
more...
In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to
more...
Planning Your Field Sales Approach
What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and
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What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and
more...
Field Sales Foundations
Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the
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Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the
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Assessing Customer Behavior
In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in
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In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in
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Inbound Call Center Management Leadership
Did you know that your personality can greatly affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware
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Did you know that your personality can greatly affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware
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Overcoming Internal Customer Service Problems
Managing relationships with your internal customers isn't always smooth sailing. When internal customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In
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Managing relationships with your internal customers isn't always smooth sailing. When internal customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In
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Identifying Your Customer s Expectations
Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate
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Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate
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The Client-Consultant Relationship
Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,
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Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,
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Evaluation and Review
So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This
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So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This
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A Workable Solution for Internal Clients
One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You
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One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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The Technical Professional as Internal Consultant
Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the
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Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the
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Planning for Quality
Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and
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Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and
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Whole Numbers Fractions and Equations
What are whole numbers and how are they estimated? How are fractions used in mathematical operations? How do you find the unknown variable to solve an equation? The answers to questions like these are covered in this course on the building blocks of business math. Learners will review crucial terms, basic mathematical concepts, and how to apply concepts to the business environment. Anyone who
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What are whole numbers and how are they estimated? How are fractions used in mathematical operations? How do you find the unknown variable to solve an equation? The answers to questions like these are covered in this course on the building blocks of business math. Learners will review crucial terms, basic mathematical concepts, and how to apply concepts to the business environment. Anyone who
more...
Strategies for Facilitating Critical Thinking
Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined
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Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined
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Self-empowerment Managing from Within
Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and
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Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and
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Developing a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
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Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
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The Basics of Listening
Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication
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Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication
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An Essential Guide to Giving Feedback
The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to
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The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to
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Coping with Criticism and Feedback
We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with
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We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with
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The Impact of Culture on Communication
Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in
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Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in
more...
Reviewing Performance
Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they
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Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they
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Continuous Performance Assessment
This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this
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This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this
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Attracting Motivating and Retaining Technical Professionals
If you're having problems finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining
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If you're having problems finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining
more...
Models for Managing Technical Professionals
Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of
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Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of
more...
Developing Career Plans for Your Technical Professionals
Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a
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Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a
more...
Leadership Development for Technical Professionals
Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as
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Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as
more...
Becoming a Manager
What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but
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What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but
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A New Manager s Responsibilities and Fears
Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect
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Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect
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A New Manager s Role in the Company s Future
Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the
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Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the
more...
Preventing Problem Performance
Obviously, one of the starting points for managing problem performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first
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Obviously, one of the starting points for managing problem performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first
more...
Coaching for Business
Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
more...
Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
more...
Dynamics of Leadership
Can anyone, regardless of company status, be a leader? Yes Leaders can be found at all levels in the work force. When you're learning how to lead, is it possible also to be responsible for discovering new future leaders? You bet it is. Even though you aren't in management, do you have the power to influence someone to change his behavior? Again, the answer is yes. In this course, you'll learn how
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Can anyone, regardless of company status, be a leader? Yes Leaders can be found at all levels in the work force. When you're learning how to lead, is it possible also to be responsible for discovering new future leaders? You bet it is. Even though you aren't in management, do you have the power to influence someone to change his behavior? Again, the answer is yes. In this course, you'll learn how
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The Mark of a Leader
Do you feel that your people can't get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences
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Do you feel that your people can't get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences
more...
Hiring Considerations
Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment
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Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment
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Effective Interviewing
The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview
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The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview
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Selecting the Best Applicant
Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision
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Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision
more...
Overview to Effective Business Communication
Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending
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Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending
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Using Effective Business Communication
Someone walks into your office and tells you that the ten important packages you couriered have safely arrived in Albany, New York. Unfortunately, they were supposed to go to Albany, Georgia. This is an announcement no one wants to hear. This course is designed to help you use effective business communication as an effective administrative support professional. Learn about etiquette in the
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Someone walks into your office and tells you that the ten important packages you couriered have safely arrived in Albany, New York. Unfortunately, they were supposed to go to Albany, Georgia. This is an announcement no one wants to hear. This course is designed to help you use effective business communication as an effective administrative support professional. Learn about etiquette in the
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Financial Risk Management
Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will
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Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will
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Six Sigma Team Leadership
By addressing customer needs, streamlining processes, minimizing variance, and addressing poor quality and inefficiency, Six Sigma can encourage a more profitable and sustainable business. The development and leadership of an effective team is critical if these outcomes are to be achieved. An effective Six Sigma team comprises the right people using their skills in collaboration with each other to
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By addressing customer needs, streamlining processes, minimizing variance, and addressing poor quality and inefficiency, Six Sigma can encourage a more profitable and sustainable business. The development and leadership of an effective team is critical if these outcomes are to be achieved. An effective Six Sigma team comprises the right people using their skills in collaboration with each other to
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Collecting and Summarizing Data
The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current
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The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current
more...
Six Sigma DMAIC Defining the Problem
What's your problem? It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for
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What's your problem? It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for
more...
Six Sigma DMAIC Measuring the Process
Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
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Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
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Leadership in Six Sigma
Six Sigma has become synonymous with quality in the business world, but there is no prescriptive process for planning and launching a Six Sigma initiative. Each business must learn to call upon the strengths and abilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to
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Six Sigma has become synonymous with quality in the business world, but there is no prescriptive process for planning and launching a Six Sigma initiative. Each business must learn to call upon the strengths and abilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to
more...
Lean Logic
Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's
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Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's
more...
Pricing and Profitability for Product Managers
A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,
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A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,
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Developing a New-product Strategy
Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a
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Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a
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Planning and Starting the Deployment of a NET web Application
To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those
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To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those
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Using Visual Studio NET to Deploy a Web-based Application
To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for
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To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for
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Win2000 Professional Administering Resources
...help you determine the most appropriate file system for a given situation. It will also explain the procedure for converting one file system to another. The course will also demonstrate the process of configuring and managing file compression, as well as describe issues related to securing files and folders, sharing folders, and assigning permissions. Furthermore, the course deals with printing
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...help you determine the most appropriate file system for a given situation. It will also explain the procedure for converting one file system to another. The course will also demonstrate the process of configuring and managing file compression, as well as describe issues related to securing files and folders, sharing folders, and assigning permissions. Furthermore, the course deals with printing
more...
Win2000 Server Managing File and Print Resources
In this course, you will learn about managing Windows 2000 file and printer resources. First, this course introduces you to the procedure of sharing and managing files and folders over the network. You will learn to create and replicate a Distributed File System share. Then, you will become familiar with the concept of securing data on a network, and you will learn to monitor access to files and
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In this course, you will learn about managing Windows 2000 file and printer resources. First, this course introduces you to the procedure of sharing and managing files and folders over the network. You will learn to create and replicate a Distributed File System share. Then, you will become familiar with the concept of securing data on a network, and you will learn to monitor access to files and
more...
Security and the Wireless Environment
To describe security in the wireless environment Technical and security professionals; IT and business managers who need to learn about information security for current and emerging wireless technologies; students studying or researching wireless communications and technologies
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To describe security in the wireless environment Technical and security professionals; IT and business managers who need to learn about information security for current and emerging wireless technologies; students studying or researching wireless communications and technologies
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Planning and Securing a DB2 UDB Database
To plan and secure a DB2 UDB database Anyone wishing to gain knowledge of DB2 UDB; end users seeking competence in DB2 UDB; candidates for IBM DB2 UDB V8.1 Family Fundamentals certification
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To plan and secure a DB2 UDB database Anyone wishing to gain knowledge of DB2 UDB; end users seeking competence in DB2 UDB; candidates for IBM DB2 UDB V8.1 Family Fundamentals certification
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Information security and the Internet
To demonstrate how to use the Internet and e-mail securely Business users requiring an introduction to information security best practices
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To demonstrate how to use the Internet and e-mail securely Business users requiring an introduction to information security best practices
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Organizational Communication Managing Communication
Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate
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Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate
more...
Managing the Expert Understanding Experts
Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders.
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Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders.
more...
C Programming - Part 1
This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In
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This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In
more...
C Programming - Part 3
This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the
more...
This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the
more...
Lotus Domino R5 System Administration Part 2: Replication and Mail Routing Basics and Strategies
This is the second course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course students will learn how to identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation; and sequence the steps of mail routing in Domino mail system
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This is the second course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course students will learn how to identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation; and sequence the steps of mail routing in Domino mail system
more...
From Power-Tech Engineers, Inc
Primavera 6 Project Management Scheduling Course
... Types
a Determine which Duration Type works best in a given situation
a Assign a Duration Type to an activity
Calculating Percent Complete
a Describe the three Percent Complete types
a Determine which Percent Complete type to use based on how your organization reports progress
a Explain how activity percentages are calculated based on the Percent Complete type chosen
a
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... Types
a Determine which Duration Type works best in a given situation
a Assign a Duration Type to an activity
Calculating Percent Complete
a Describe the three Percent Complete types
a Determine which Percent Complete type to use based on how your organization reports progress
a Explain how activity percentages are calculated based on the Percent Complete type chosen
a
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
