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From Human Resources Services
G K Lim's Passion At Work Program


Introduction
Situation: Business is slow during the current recession. Outward movement of products and services are affected. Profits decline. Organizations cannot use salary, bonuses and financial incentives to motivate the workforce.
Furthermore, supervisors, executives and senior executives do not find the need to change. To them, what worked in the past will still work. When asked
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G K Lims Relationship Management For Sales Managers


a two-day seminar-workshop conducted by G K Lim, FInstSMM, CEI, CMS
Learning outcomes
By the end of this training session, participants will have reliably demonstrated an ability toa .
o Be an informal leader and reap personal benefits there from
o Raise onea s own self esteem as a prerequisite to earning other peoplea s S. T. A. R. (support, trust, admire, and respect)
o Use
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G K Lim's Customer Service Excellence Training (inhouse program)

Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain.
Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different
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Collaboration Skills For Human Resource Professionals
An interactive case based workshop on collaborative negotiation, influencing and persuasion strategies for HR professionals, specially created by PON @ Harvard Law School, facilitated by G K Lim, FInstSMM, CMS, CEI
Why this program is special
1. Each module is based on a case study or role play developed by Program on Negotiation (PON) at Harvard Law School
2. Curriculum developed
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G K Lim's Key Account Management Program (an inhouse offering)

a two-day participative program for sales professionals on how to manage major accounts developed by Wilner & Co, Inc., conducted by G. K. Lim, ISO CMS, FInstSMM, CEI
Although this Key Account Management Program is designed for salespeople who have the responsibility for one or more major accounts, it can be helpful to any salesperson who wishes to become more professional. It's another
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G K Lim's Key Account Management
KEY ACCOUNT MANAGEMENT
a 2 + 1 days workshop for sales professionals on key account management and how to sell by solving customers problems thru consultative & solution selling approached
facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim
INTRODUCTION
"We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective,
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G K Lim's How To Sell Successfully To Corporate Customers

Selling needn't be a series of lucky coincidences -- it can be an exact science. Thanks to up-to-date, tested, refined, evaluated, proven, validated, highly-praised and widely-taught American sales technologies, any sales person can consistently bring in repeat sales from the same customer.
This program presents the best of both worlds -- aggressive, results-oriented, free-wheeling American
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G K Lim's How To Lead Your Subordinates To Higher Productivity
Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there.
To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.
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G K Lim's Stress Management Program
a two-day executive stress management process implementation workshop facilitated by G. K. Lim, ISO CMS, FInstSMM
A machine that is jammed or clogged up with debris, dust, foreign matter, or with its own waste matter, cannot produce quality products or results.
It s the same with the human body. Stress jams and clogs up the human system.
Uncertain business conditions in Asia have
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G K Lim's "It's A Deal -- Effective Business Negotiation Skills"
Negotiating effectively is a subtle, unobtrusive professional skill; it doesn't come with the territory or the designation; it has to be learnt just like any other skills. It directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities.
Most
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G K Lim's "Enhancing the leadership qualities of the sales manager"
duration: two days
conducted by G. K. Lim, ISO CMS, FInstSMM
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INTRODUCTION
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Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end
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G K Lim's "Getting The Message Across"
You can have the most up-to-date state-of-art equipment, you can have a number of ISO certifications, and you can have highly qualified people in your company. But if your people don t communicate well, you end up with low productivity levels, unending interdepartmental and intradepartmental conflicts, and high stress levels. In other words, you cannot sleep well at night.
Bad or ineffective
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G K Lim's "How To Earn Other People s S.T.A.R. (Support, Trust, Admiration & Respect)" (in Kuala Lumpur
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Putting Emotional Intelligence into action
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COMMUNICATING FROM THE HEART
UTILIZING EMOTIONAL INTELLIGENCE TO ENHANCE BUSINESS, CORPORATE, AND PERSONAL PRODUCTIVITY AND PROFITABILITY
a highly interactive two-day program
conducted by G. K. Lim, ISO CMS,
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From PI ETA Consulting Company
PRM04 - Credit Risk Management (Bahrain)
Highlights
Risk Management is everyonea s business, not just the CEOa s, CFOa s or CROa s.
The biggest Risk in Risk Management is NOT seeing the Risk!
Have an Overview of Enterprise Risk Management and understand how Credit Risk Management is an integral part of Enterprise Risk Management.
Have a clear understanding that Credit Risk Management cannot exist in a silo, and that to manage
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Structuring Optimal Banking Lines

Highlights
In depth discussion of key corporate banking products.
Loans
Trade finance
Debt capital market
Cash management
Treasury
Understand componenta s of the working capital cycle.
Determining a companya s working capital requirement.
Identify a companya s funding gap.
Structure appropriate banking facilities to meet the funding gap and minimise lending risks.
Determine
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Operational Risk Management

Highlights
Risk Management is everyonea s business, not just the CEOa s, CFOa s or CROa s.
The biggest Risk in Risk Management is NOT seeing the Risk!
Discussion on the real challenges in implementing enterprise-wide Operational Risk Management and the methods to overcome some of these challenges.
Gain an insight to various Good Operational Risk Management Practices.
a Dirty your
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Financial Market Risk Management

Highlights
Risk Management is everyonea s business, not just the CEOa s, CFOa s or CROa s.
The biggest Risk in Risk Management is NOT seeing the Risk!
Acquire foundational knowledge on Bond Mathematics and an understanding of Probability Distributions from a first principles perspective.
Be introduced to the notion of Value-at-Risk (VaR) and actually perform calculations to obtain VaR
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Financial Mathematics Part II

Highlights
Allow a highly trained applied mathematician and a seasoned experienced market practitioner to share with you the key requisite foundational mathematical concepts and tools that are commonly used in the Financial Markets.
An opportunity to re-learn and learn mathematics in an enjoyable and effective manner.
Topics covered include Permutations and Combinations, Probability Theory,
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Firm-Wide Risk Management

Highlights
Risk Management is Everyonea s Business, not just the CEOa s, CFOa s or CROa s!
Risk Management is not just about compliance. It should be a Business Enabler, a Power Tool to push the business to new levels of accomplishment.
Learn how to be a Risk Champion, and how to be a good pro-business Risk Manager.
Be introduced to the notions of risk measurement a Value-at-Risk
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Treasury Management

Discuss some Key Issues involved in Bank Treasury Management.
Understand some common Risk Issues that can arise within a Bank Treasury environment and some of the recommended solutions.
Discuss some Key Issues involved in Corporate Treasury Management.
Understand common Risk Issues that can arise within a Corporate Treasury environment and some of the recommended solutions.
Have an
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Regulatory Compliance

Understand the regulatory framework governing the financial services industry.
Know essential regulations that have to be complied with.
Introduction to Basel II.
Seminar Facilitators:
Mr. Adam K. K. Wong, B.Acc, FCPA, Certified Professional Trainer
Dr. Jeffrey C. K. Lim, Ph.D., C.Sci., C.Math., FIMA, FRM, PRM,
B.Fel
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Understanding The Financial Services Industry

Overview of the financial services industry.
Discussion on the financial system in Singapore.
Understand the financial regulation and the role of central bank.
Know the inter-relationship between different business segments within a bank.
Be updated on the trends facing the financial services industry.
Be acquainted with the principles of controlling a bank s lending activities.
Seminar
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Financial Derivatives Part II

Acquire a solid foundational knowledge of Credit Derivatives.
Understand why Exotic Options were developed and how these options can be applied to improve the optimality of hedging or investment strategies. Some examples of Exotic Options discussed are: Asians, Compounds, Digitals and Lookbacks.
A hands-on structuring session would be conducted using The PERMIT 1 System which would enable
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Financial Derivatives Part I

Acquire a clear understanding of Financial Derivatives through focusing on the essential Mathematical Concepts that form the building blocks of these instruments.
Master the dynamics of Financial Derivatives as part of an extended toolbox of Financial Risk Management, which will in turn increase optimality in hedging strategies.
Have a hands-on opportunity to build Yield Curves - the backbone of
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PI ETA Mission Challenge

Be on a first-of-its-kind Mission Challenge that Challenges The Way You Think
Have the opportunity to meet new people, exercise and develop Networking Techniques.
Have the opportunity to be challenged to constantly think outside the box.
Learn Strategic Planning under unusual circumstances with lessons that one can take back.
Redefine one s own strategic thought process in an exciting
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Credit Risk Management

Risk Management is everyone s business, not just the CEO s, CFO s or CRO s.
Have an Overview of Enterprise Risk Management and understand how Credit Risk Management is an integral part of Enterprise Risk Management.
Have a clear understanding that Credit Risk Management cannot exist in a silo, and that to manage Credit Risks effectively, one must also have a good understanding of Market Risk and
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Senior Lender's Programme

Know the key issues in loan portfolio management.
Learn how credit ratings are used in managing loan portfolio.
Determine credit quality migration over time.
Carry out a loan portfolio review.
Learn how to provide advice on mergers and acquisition for SMEs.
Understand the mechanics of interest rate and currency rate instruments and how to generate more business from your customers.
Use a
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