Instructor Led Gk Lim Training in Malaysia - Training Resources

G K Lim's Passion At Work Program Introduction Situation: Business is slow during the current recession. Outward movement of products and services are affected. Profits decline. Organizations cannot use salary, bonuses and financial incentives to motivate the workforce. Furthermore, supervisors, executives and senior executives do not find the need to change. To them, what worked in the past will still work. When asked  more...

G K Lims Relationship Management For Sales Managers a two-day seminar-workshop conducted by G K Lim, FInstSMM, CEI, CMS Learning outcomes By the end of this training session, participants will have reliably demonstrated an ability toa . o Be an informal leader and reap personal benefits there from o Raise onea s own self esteem as a prerequisite to earning other peoplea s S. T. A. R. (support, trust, admire, and respect) o Use  more...

G K Lim's Customer Service Excellence Training (inhouse program) Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain. Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different  more...

Collaboration Skills For Human Resource Professionals An interactive case based workshop on collaborative negotiation, influencing and persuasion strategies for HR professionals, specially created by PON @ Harvard Law School, facilitated by G K Lim, FInstSMM, CMS, CEI Why this program is special 1. Each module is based on a case study or role play developed by Program on Negotiation (PON) at Harvard Law School 2. Curriculum developed  more...

G K Lim's Key Account Management Program (an inhouse offering) a two-day participative program for sales professionals on how to manage major accounts developed by Wilner & Co, Inc., conducted by G. K. Lim, ISO CMS, FInstSMM, CEI Although this Key Account Management Program is designed for salespeople who have the responsibility for one or more major accounts, it can be helpful to any salesperson who wishes to become more professional. It's another  more...

G K Lim's Key Account Management KEY ACCOUNT MANAGEMENT a 2 + 1 days workshop for sales professionals on key account management and how to sell by solving customers problems thru consultative & solution selling approached facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim INTRODUCTION "We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective,  more...

G K Lim's How To Sell Successfully To Corporate Customers Selling needn't be a series of lucky coincidences -- it can be an exact science. Thanks to up-to-date, tested, refined, evaluated, proven, validated, highly-praised and widely-taught American sales technologies, any sales person can consistently bring in repeat sales from the same customer. This program presents the best of both worlds -- aggressive, results-oriented, free-wheeling American  more...

G K Lim's How To Lead Your Subordinates To Higher Productivity Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there. To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.  more...

G K Lim's Stress Management Program a two-day executive stress management process implementation workshop facilitated by G. K. Lim, ISO CMS, FInstSMM A machine that is jammed or clogged up with debris, dust, foreign matter, or with its own waste matter, cannot produce quality products or results. It s the same with the human body. Stress jams and clogs up the human system. Uncertain business conditions in Asia have  more...

G K Lim's "It's A Deal -- Effective Business Negotiation Skills" Negotiating effectively is a subtle, unobtrusive professional skill; it doesn't come with the territory or the designation; it has to be learnt just like any other skills. It directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities. Most  more...

G K Lim's "Enhancing the leadership qualities of the sales manager" duration: two days conducted by G. K. Lim, ISO CMS, FInstSMM ------------------------------------------------------------------------------ INTRODUCTION ------------------------------------------------------------------------------ Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end  more...

G K Lim's "Getting The Message Across" You can have the most up-to-date state-of-art equipment, you can have a number of ISO certifications, and you can have highly qualified people in your company. But if your people don t communicate well, you end up with low productivity levels, unending interdepartmental and intradepartmental conflicts, and high stress levels. In other words, you cannot sleep well at night. Bad or ineffective  more...

G K Lim's "How To Earn Other People s S.T.A.R. (Support, Trust, Admiration & Respect)" (in Kuala Lumpur -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Putting Emotional Intelligence into action -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- COMMUNICATING FROM THE HEART UTILIZING EMOTIONAL INTELLIGENCE TO ENHANCE BUSINESS, CORPORATE, AND PERSONAL PRODUCTIVITY AND PROFITABILITY a highly interactive two-day program conducted by G. K. Lim, ISO CMS,  more...