Online Global eLearning

Introduction to Auditing ...t, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a quality audit. You will develop your knowledge of what audits are, how they are conducted, how they are recorded, and how they are  more...

Bloodborne Pathogen Awarenss ...ed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information technology. Learner objectives for this course are to: identify bloodborne pathogens and symptoms of bloodborne diseases, identify modes of transition of bloodborne pathogens, recognize the proper use and handling of personal  more...

Benzene Awareness Benzene Awareness Benzene is a volatile chemical formed from both natural processes and human activities. Natural sources of benzene include emissions from volcanoes and forest fires. Benzene is also a natural part of crude oil, gasoline, and cigarette smoke. Benzene is widely used in the United States, ranking in the top 20 chemicals for production volume. It is primarily used as a solvent,  more...

Culture and its Effect on Communication ...ommunication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain various dimensions of a culture and how they affect the communication between individuals from different cultures by identifying the  more...

Improving Communication in Cross-cultural Relationships ...tion has assumed even greater significance in the current global business context where people from diverse cultures share common business goals and working spaces on a day-to-day basis. It is essential for a skilled communicator to recognize and deal with cross-cultural differences and other barriers in the way of communication across cultures. To this end, building positive relationships can  more...

Core PMI Values and Ethical Standards ...iding what is right and what is wrong. In an increasingly global network, project managers must proactively seek to understand cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success. Often, project managers will need to weigh all competing interests fairly and objectively  more...

Essential Skills for Professional Telephone Calls ...lephone Calls Virtually every single company in the global economy uses the telephone for at least a part of their business. For many organizations, the telephone is the primary form of communication with customers, clients, and colleagues. And with virtual work environments established as a modern business practice, business telephone etiquette is more important than ever to your success  more...

Team and Customer Relationships Team and Customer Relationships HDI HDI Customer Service Representative Customer Service Representative Certification Library This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as  more...

The Role of Ethics in Project Management ...ning your professional integrity in a constantly evolving global business environment. How do project managers do it, given that most ethical dilemmas are not black and white and usually require diligent deliberation? Keeping with their vision of establishing project management as a professional industry, the project management community and the Project Management Institute (PMI ) have  more...

Planning Active Directory Services Planning Active Directory Services Microsoft To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...

Communication Skills and Project Management ...ople. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also effectively plan, estimate, and monitor the progress of the project and know what  more...

Supply Chain Management ..., providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your supplier can quickly deteriorate. This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches  more...

Customer-Focused Management ...ty management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve success, it is vital for enterprises to accurately identify the wants, needs, and expectations of their customers. This course explores the relationship between the treatment of internal customers and the impact on external customers. It examines  more...

Cisco CVOICE 8 0 Gatekeeper Cisco Unified Border Element ...w for dial-plan scalability and reduce the need to manage global dial plans locally. This course describes the functions of a gatekeeper and explains how to configure gatekeepers to interoperate with gateways. It also gives an overview of the Cisco Unified Border Element and describes how to implement a Cisco Unified Border Element within an enterprise network. A Cisco Unified Border Element  more...

Configuring DNS in Windows Server 2008 ...xplores configuring DNS in Windows Server 2008, including Global single names, DNS Lookup features and DNS Zones. The course is one in a series that covers the objectives for Microsoft exam 70-640: TS: Windows Server 2008 Active Directory, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Active Directory, Configuration certification, and counts as  more...

The Aerospace Defense Industry Overview Version 1 ...y the defense sector. As it adapts to the entrance of new global companies, the industry is moving towards a highly globalized supply chain. This course is designed to help learners understand the key concepts, terminology, issues, and challenges of the aerospace and defense industry, and to summarize the strategies employed to meet some of those challenges. It will review the two main sectors  more...

The Capital Markets Industry Overview Version 1 ...ital markets industry suffered a tremendous blow from the global financial crisis of 2007-2009. Since then, the industry has been faced with a more stringent regulatory environment, stronger global competition and an increased need for risk management among other challenges. By consolidating and reorganizing their corporate structures, improving existing risk management processes, deploying new  more...

The Banking Industry Overview Version 3 ... a vital component to individual, business, national, and global financial well-being. This industry builds and maintains financial relationships with customers of all sizes to supply financial products and services that stimulates economic growth. The industry players produce an assortment of services from savings accounts to home and business loans and mortgages, and from check cashing to  more...

The Retail Industry Overview Version 3 ...ound the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various locations and delivered to individual customers no matter where they live. Industry players adopt unique strategies to overcome these global challenges in order to offer customers the right products at the right time for the right price. This  more...

The Education Industry Overview Version 1 ...ment for clients that range from an individual learner to global corporations. As a whole, the industry is responsible for training individuals of all ages to learn new skills, obtain employment, and spur economic growth, by delivering education in traditional classroom settings or via distance training over the Internet. The education industry must adapt to the challenges of containing costs,  more...

The Insurance Industry Overview Version 3 ...ese challenges and to propel growth and market share in a global environment. This course helps learners understand key concepts, terminology, issues, and challenges associated with the insurance industry, and strategies employed to meet some of those challenges. It identifies the main sectors of the insurance Industry and its business drivers, and reviews the key aspects of the industry  more...

Global Brand Management ...Global Brand Management Extending a brand globally is an intricate process that requires thorough research and preparation, organizational commitment, and a strong understanding of the risks and rewards associated with taking a brand global. This course outlines how to best approach global brand development by outlining how to carry out essential international market research and internal  more...

The Fundamentals of Globalization Managing in a Global Environment ...Globalization: Managing in a Global Environment Global managers work in a complex, constantly changing environment. They have to consider different economic, political, legal, and cultural factors as they plan, make decisions, and lead others in different international contexts. What worked in the role of a domestic manager may not be effective in the international market. This course  more...

IFRS Key Standards for Financial Accounting Activities ...ational Financial Reporting Standards (IFRS) are a set of global standards developed by the International Accounting Standards Board (IASB). They enable individuals, businesses, and governments to have consistent accounting and reporting practices, produce comparable financial statements, and establish a common accounting language across different countries. These standards are now adopted in  more...

The Fundamentals of Globalization The Global Context ...Globalization: The Global Context Globalization has been defined in many ways, but a common theme is the freer movement of people, goods, services, and ideas around the world. In a globalized world, national borders become porous, as connections between people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the significance of the  more...

The Fundamentals of Globalization Analyzing the Global Environment ...Globalization: Analyzing the Global Environment A global organization needs to be sensitive to the environmental factors that shape national and global markets. Awareness of conditions at national and global levels enables managers to respond appropriately to the constantly changing social, political, economic, and technological forces they will have to navigate. Similarly, an accurate  more...

The Fundamentals of Globalization Strategies fo Globalization ...Globalization: Strategies fo Globalization Global strategies can range from adapting your standard products or services for local needs to obtaining cost advantages by producing in low-cost bases and selling in the most lucrative markets. Opportunities for achieving competitive advantage abound in the global marketplace. However, you must be able to determine which strategies will harness  more...

Customizing Deploying WPF Applications with VB 2008 ...applications to various locales is a necessity in today s global economy. This course examines how Windows Presentation Foundation (WPF) allows you to customize the look and feel of an application based on user culture. It also demonstrates how applications are deployed and managed after they are built. Specific areas covered include UI customization, animation, localization, various  more...

Oracle Database 11g Tuning PGA Temporary Space AMM ...aging memory and temporary tablespaces. Automatic Program Global Area (PGA) memory management adapts the SQL memory allocation based on PGA memory available, SQL operator needs, and system workload. A temporary tablespace is used to store transient data generated explicitly by the user and implicitly by the system. This course explains how to diagnose PGA memory and temporary tablespace issues  more...

The Biotechnology Industry Overview Version 1 ...rm, the conditions of life. A relatively new but growing, global industry, biotechnology involves engineering biological molecules and microbes with desirable new properties. This re-engineering of natural organisms can lead to the development of new and better drugs, medical treatments customized for an individual's biological makeup, disease-resistant crops, and new industrial processes. Some  more...

Starting A Business?: How To Develop An Effective Business Plan ...ther gets rejected or doesn`t leverage your organizations global comparative advantage. And, if you think you understand your business after completing this self-paced tutorial you`ll gain new and invaluable insights into it`s success factors and strategic `drivers.`. All companies should have a business plan. A well researched, analyzed and written Business Plan can be used by your company to:  more...

Export Practice Management Course shows you the right steps to build a successful export operation.  more...

Global Travel Geography Culture Designed to orient the potential travel professional to global geography and culture A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

Strategic Planning and Management ...global perspective around the concepts and tools used for Strategic Planning and Management. In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making. This course provides a strong foundation and global  more...

Human Resource Management in the 21st Century Human Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Virtual offices, independent workforce, customers with multiple areas of interest and geographic locations all contibute to the HR challenge within today`s organizations. Today the battle to recruit and retain organizational  more...

21st Century Assertiveness and the Art of Persuasion ...suasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and  more...

Sales & Marketing in the 21st Century Principles and practices of Sales & Marketing in the 21st Century are examined. Participants will examine the current strategies and practices surrounding sales and marketing in this 21st Century global economy. The majority of the work will be accomplished in an asynchronous (any time, any place) environment with synchronous elements scheduled periodically based on participant need and  more...

21st Century Professional Networking ...ssional networking methodologies and practices in today`s global communications environment. Participants will network with each other utilizing practices and prescriptions for networking success. From grass roots communications to technology based networking, this course will examine the catalysts to successful networking practices. Participants will network via e-mail, discussion threads,  more...

Venture Creation in the 21st Century This course will examine business venture creation in a step by step process. This course looks at the process of new business venture creation in today`s global economy. Contributions of creativity, entrepreneurship and innovation will be examined in the process of setting up a venture (both internal and external). Textbook will be: "New Venture Creation", Timmons, Jeffry A., 5th Edition, 1999,  more...

The Impact of Micro and Macro Cultures in a Global Economy This course will examine the dimensions of culture and its impact in today ™s global business environment. This course looks at the processes and strategies of what culture is, what role culture plays, the growth of sub-cultures and the multi-dimensional role of leadership. Textbook will be: "Organizational Culture and Leadership", Schein, Edgar H., 2nd Edition, 1992, Jossey-Bass Inc.  more...

Cisco CCNA Internetworking Technologies 1 ...s unit teaches networking technologies from host-based to global internetworking. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit explains the evolution of networks from the traditional host-based architecture to the global internetworking architecture of today. The unit  more...

Cisco CCNA Monitoring and Security This unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept,  more...

Lean Manufacturing Personal Training Library ...d Motor Company. With the 8-D problem-solving process (or Global 8-D as Ford calls it), teams address and solve problems by uncovering and eliminating the root cause of the problem. The 8-D course includes tutorials on over 50 data analysis tools and helps the student determine when and where the various tools can most effectively be applied in the problem-solving process. (2 Units; 2  more...

Green Driving Techniques ...asingly concerned about their individual contributions to global warming, and realize that vehicle emissions are a large factor. Individuals and companies are realizing that even though gas prices may fall, there are long-term environmental reasons why we cannot continue to be as wasteful as in the past. In this class, we`re going to talk about some of the ways you can drive smarter and more  more...

Management & Leadership Continuous Quality Improvement (CQI) Training Program ...CQI) for your organization. In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient Continuous Quality Improvement (CQI). The CQI process takes into account the methodology of  more...

Management & Leadership Decision Support Systems Training Program ...upport and decision making. In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success. This course provides a proactive method of effective and efficient decision making. The decision making process takes into account decision support data. This data includes, but is not limited to demographics, marketing and  more...

Productivity Management & Leadership Success Training Program ...and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high turnover, and poor productivity/quality. This course evaluates the pros and cons of older and outdated  more...

Six Sigma Management and Leadership Training Program ...rsus contrived) situations. In the 21st Century, and its global economy, the skills of Process Efficiency is paramount to an organization`s longevity and success. This course provides an in depth look at the Six Sigma management and leadership principles originally developed by Motorola and perfected by corporations like General Motors and General Electric. Find out how Six Sigma is applied  more...

Success Strategies Training Program for Management & Leadership ...gies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient success coaching for managers and leaders. In this process, the success of organizational  more...

Understanding Globalization: Preparing for the 21st Century ...se covers economic, political, and cultural dimensions of Globalization. Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This self-paced course  more...

Globalizing ASP NET Applications To familiarize the learner with preparing web applications for a global audience  more...

Managing in a Global Business Environment Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic  more...

Managing Cross-Functions ...ddress the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of value chains. These  more...

Tomorrow s Managers Development Tools ...will identify methods to make your managers change-ready, global thinkers. By applying these methods to real life scenarios, you will gain a better understanding of ways to apply these principles in your own work environment. You'll be given step-by-step, cutting-edge methods for creating and executing a performance agreement that sets the standard for development. You will explore the  more...

Competitive Strategies for a Global Marketplace ...globalization and technology, companies need to develop new strategies to effectively compete in the global marketplace. To stay competitive in today's marketplace, companies need to shift their focus from selling products to meeting needs. This course starts by painting a picture of the changing economic landscape and the new consumer. It continues by presenting ways of locating new marketing  more...

Introduction to Online Branding Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...

International Finance Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...

Industry Overview Information Technology ...global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar in order to  more...

The Automotive Industry Overview Version 2 ...heir suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive environment is also characterized by increasingly sophisticated consumers and redefined supplier relationships.  more...

The Banking Industry Overview Version 2 ...d in the future, while coping with regulatory compliance, global competition, and financial and operational risk. This course provides an overview of the banking industry. First, this course provides an introduction to the banking industry's value chain, business model, and trends. Second, this course examines the business and regulatory issues and challenges facing the banking industry.  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

Managing and Maintaining Brand Equity ...n of this course introduces you to the social, legal, and global domain of branding. It's up to you to steer your organization's brand clear of negative social implications by recognizing ethical dilemmas. You must be ever-vigilant to avoid action taken towards you by the FTC and any other legal complications that could bring harm to your brand. To help you to do this, you will practice  more...

Supply Chain Management Strategies This course will present fundamental supply chain management (SCM) strategies one needs to consider before implementing an effective and workable SCM system. SCM concepts and strategies included in this course are centralized and decentralized distribution systems, push- and pull-based supply chains, risk pooling, the bullwhip effect, and centralized and decentralized inventory systems. The course  more...

Globalization and Our Changing World Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce.  more...

Globalization and Your Company This course will help you decide if globalization really makes sense for your product or service. You'll learn about the challenges of taking a product or service global, and ways to determine global readiness. You'll also explore business approaches for globalization, including the development of foreign operations.  more...

The Process of Globalizing a Product or Service ...global takes both planning and doing. In this course, you'll learn about the three major steps you need to cover to globalize a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for business. Finally,  more...

Managing from a Global Viewpoint The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.  more...

Managing Sexual Harassment Problems Simulation ...e corporate headquarters of QXT Chemical Company, a large global corporation. You supervise a team of accountants. When one of them, Shelly Jones, tells you that another of your direct reports, Damon Beasley, has been sexually harassing her, you will need to take action to deal with the situation. This simulation is based on the SkillSoft course "Supervisor & Manager Sexual Harassment  more...

Flash MX Intermediate Developer ...ript Debugger Improved Debugger Understanding Scope Using Global Variables pt. 1 Using Global Variables pt. 2 Flash MX for Developers Using Flash as a User Interface Tool Flash as a Development Tool Downloading the Latest Player Updating The Flash Documentation Foundation Builders Using Named Anchors pt. 1 Using Named Anchors pt. 2 The Back Button Compatibility Questions Using Code Hints Flash  more...

The Impact of Culture on Communication ...t culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in different countries that you are in tune with them, and that you appreciate and value the differences between you, can help get your working relationships off to a flying start.In this course, you'll examine what culture means and what it doesn't, and look at some of the  more...

The Art of Global Communication ...you are saying. Of course, when you're communicating on a global scale, you need to be sure that what you're saying--and the way you say it--will not cause offense to your cross-cultural audience. In this course, you'll find out more about the cross-cultural communication process, and consider body language, gestures, and active listening. You will also examine different methods of  more...

Improving Your Cross-cultural Communications ...tions, and consider the importance of rank and respect in global communication.Cross-cultural communication is often boosted by global e-communication including electronic mail, videoconferencing, and Internet conferencing. You'll look at the options available and examine the downside of information technology, too.Finally, you'll learn that cross-cultural communication can be improved  more...

Cross-selling in a Customer Service Call ...t years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient solutions. At the end of this positive interaction, it makes sense to  more...

NetWare 5 Advanced Administration - Part 3 ... an IP address was assigned to a workstation. Match the global DHCP parameters with their functions. Match the DHCP server options with their functions. Perform the steps to configure a DNS router address to be given to workstations on a subnet. Perform the steps to configure a DNS address to be given to workstations on a subnet. Perform the steps to configure a DHCP to exclude a  more...

Oracle Workflow 11i10 Configuring Oracle Workflow Components ...e Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of service components. Identify options that enable you to configure agent listeners. Identify features of notification mailers. Audience: The target audience is functional and technical  more...

Oracle 11i10 System Admin Workflow Applications Manager ...e Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of Oracle Applications Manager (OAM). Identify features of the Oracle Applications Manager (OAM) console. Identify tasks to set up different features of the Oracle Applications Manager (OAM)  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...lated information. Identify the options for performing global-level and report-level changes. Identify the steps to create a report using templates. Identify the options for modifying the page and print setup of a report. Identify the different sections in a report and the options to modify them. Create a watermark by underlaying sections in a report. Audience: This  more...

Oracle 11i10 System Admin Printer Management Form Personalization The course covers concepts and tasks associated with printer management, such as registering a new printer, printing with the pasta utility, and customizing print options. The course also focuses on demonstrations essential for personalizing forms. In addition, the course contains information about the basic, intermediate, advanced, and administrative concepts related to forms personalization.  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 Oracle 11i10 Project Foundation Fundamentals: Part 1 introduces the common features of different Oracle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects.  more...

Oracle 11i10 Order to Cash Shipping Overview Setups ...he Shipping Parameters window. Identify options in the Global Parameters window. Identify key concepts related to pick slip grouping rules. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...in Active Directory. Identify the characteristics of the global catalog. Perform a basic search operation by using the Find option in the Active Directory Users and Computer snap-in. Perform an advanced search operation by using the Find option in the Active Directory Users and Computer snap-in. Locate objects in Active Directory by using Windows Explorer. Unit 3: Delegation of  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...ontrollers. Identify the guidelines for the placement of global catalog servers. Create a global catalog server. Identify the guidelines for the placement of the single master operations server. Monitor logon performance. Transfer an operations master role between domain controllers. Unit 3: Maintenance Recovery Duration: 2 Hour(s) Identify the way files are processed in the  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...ntify the features of the following groups: Local Groups; Global Groups; Default Groups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User Manager for Domains. Unit 2: Managing User and Group Accounts Duration: 2 - 3 Hour(s) Assign a user to a local group by creating an Administrator account. Enabler: Identify  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...an interface. Enter the routemon command to display the global configuration parameters of the IPX RIP protocol. Enter the routemon command to enable a Demand Dial interface. Enter the command to execute a routemon script file containing routemon troubleshooting commands. Enter the command to check the connectivity to a remote IPX internetwork by using IPX PING. Enable tracing for a  more...

SAP R 3 FI AR AP Organization Master Records and Posting ...ing. Implementation Guide (IMG). Display Structure. Global Settings. Creating a Display Variant. Column Heading. Displaying Fields during the Creation of Master Data. Unit 2: Master Data Duration: 2 - 3 Hour(s) Create. Creating Master Data. Starting the Program. General Data. Company Code Data. Displaying Master Data. Maintain/Change. Changing Master  more...

C Programming - Part 1 ...ported by C++. Identify the concept of initialization of global variables in C++. Identify the code that contains the correct definition of the struct tag and its variables. Identify the code that contains the correct definition of the union tag and its variables. Identify the code that contains the correct definition of enum tag and its variables. Identify the benefits of using typedef.  more...

Building Cisco Remote Access Networks - Part 2 ...ommand for configuring Internet Protocol Security (IPSec) global security associations (SAs). Identify commands for configuring Internet Protocol Security (IPSec) crypto access lists. Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills  more...

Oracle8 Database Administration - Manage an Instance ...rver process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match the mandatory background processes with their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query.  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...ata Dictionary Cache. Identify the function of the User Global Area. Match the diagnostic views of the Library Cache with their respective definitions. Perform the steps to determine the percentage of parse calls that find a cursor to share using GETHITRATIO column of the V$LIBRARYCACHE view Perform the steps to determine the reloads-to-pins ratio from the V$LIBRARYCACHE view.  more...

SQL Server 7 0 - Implementing a Database - Part 1 ... statements. Select when to use local variables. Select global variable uses. Sequence operators from their highest to lowest precedence. Select language elements that control the flow of logic within a statement. Perform the steps to create an in-line comment for a statement. Perform the steps to create a block comment for a statement. Perform the steps to create a dynamically  more...

SQL Server 7 0 - Implementing a Database - Part 3 Course Overview This is the third course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Query multiple tables using Transact-SQL statements. Retrieve and modify data using advanced query techniques. C ontent Emphasis Skills-Based A udience This course is designed for IT  more...

Outlook 2000 Fundamentals ...essage to individual and multiple recipients by using the Global Address List and Distribution List. Recall a message sent to a recipient. Format the text in a message. Compose a message by using a template. Attach document information as a file attachment or as inserted text using the Insert Menu. Insert mulitple items from Microsoft Office applications into a message. Insert an  more...

Outlook 2000 Expert User ... Remote Mail. Create an offline folder file. Copy the Global Address Book to the offline computer. Add public folders to the Favorites folder in the offline folder file. Identify the synchronization options for offline and server folders. Configure Outlook 2000 to Open Offline. Create a personal folder file. Set the delivery location for mail delivered from Microsoft Exchange  more...

Exchange Server 5 5 Design Implementation - Part 3 Course Overview This is the third course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the functions and configure a Dynamic RAS connector. Identify selection and routing mechanisms used by the MTA to  more...

E-Commerce Security ...nd secret key encryption systems. Identify the role of global legislation in monitoring encryption techniques. Identify the features of Data Encryption Standard (DES). Identify the features of the Pretty Good Privacy (PGP) encryption method. Identify the features of the RSA encryption method. Identify public key cryptography standards (PKCS). Identify some applications of  more...

Building an E-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to  more...

International Business Essentials The Global Business Environment ...Global Business Environment gives students an overall view of how the global environment operates, how culture affects international business, and helps students become familiar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia, Europe, the Middle East, and the  more...

International Business Essentials Series The International Business Essentials Series includes the following courses: International Business Essentials: The Global Business Environment International Business Essentials: Succeeding as a Global Manager International Business Essentials: Conducting Business in Europe To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...he amount of space used for a test connection in the user global area. Match the columns found in the V$ROWCACHE view with their definitions. Find the ratio of GETSMISSES to GETS from the V$ROWCACHE view. Select the features of configuring the large pool as a separate memory area. Determine the size of the free memory allocated to the large pool. Determine why the server could not allocate  more...

International Business Essentials Succeeding as a Global Manager ...Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and motivate across cultures. Additionally, students  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 4 ...r Oracle Workflow. Identify issues involved in setting Global Workflow Preferences. Identify the issues in setting up a directory service. Identify uses of the Workflow Definition Loader program. Identify features of the Workflow XML Loader program. Identify features of the Ping utility. Audience: The target audience is Functional and Technical Consultants, and end users  more...

Interconnecting Cisco Networking Devices Part 2 ...nslation. Sequence the steps for overloading an inside global address. Sequence the steps to configure overloading of inside global addresses. Identify commands for verifying Network Address Translation (NAT) and port address translation (PAT) configuration. Unit 2: Routing Concepts (1 hour) Identify features of distance vector routing. Identify key aspects of  more...

Building Cisco Multilayer Switched Networks Part 1 ... Identify guidelines for creating and deleting a VLAN in global mode. Audience: Network administrators and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...atures of built-in groups. Identify the role of built-in global groups. Identify the role of built-in domain local groups. Identify the features of built-in local groups. Identify the features of built-in system groups. Unit 2: File Resources: Administering Duration: 2 - 3 Hour(s) Identify the features and functions of NTFS permissions. Assign folder permissions to user accounts  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...atures of built-in groups. Identify the role of built-in global groups. Identify the role of built-in domain local groups. Identify the features of built-in local groups. Identify the features of built-in system groups. Unit 2: File Resources: Administering Duration: 2 - 3 Hour(s) Identify the features and functions of NTFS permissions. Assign folder permissions to user accounts  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...in Active Directory. Identify the characteristics of the global catalog. Perform a basic search operation by using the Find option in the Active Directory Users and Computer snap-in. Perform an advanced search operation by using the Find option in the Active Directory Users and Computer snap-in. Locate objects in Active Directory by using Windows Explorer. Unit 3: Delegation of  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...ontrollers. Identify the guidelines for the placement of global catalog servers. Create a global catalog server. Identify the guidelines for the placement of the single master operations server. Monitor logon performance. Transfer an operations master role between domain controllers. Unit 3: Maintenance Recovery Duration: 2 Hour(s) Identify the way files are processed in the  more...

Oracle Database 10g New Features for Administrators Part 3 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers new features of Resource Manager, job Scheduler, tablespace monitoring, shrinking segments, and partitioning enhancements. Learn To: Identify features of Resource Manager in Oracle Database 10g.  more...

Exchange 2000 Server--Part 5 Growth ...ipient policies. Identify the issues involved in making global changes. Sequence the steps involved in creating a policy. Identify the features of full-text indexing. Create an index. Identify the search capabilities of Exchange 2000 Server. C ontent Emphasis Conceptual A udience They have a minimum of one year's experience administering Microsoft Exchange environments  more...

Oracle PL SQL Procedures Functions Packages ...onstructs by using SQL*Plus. Identify how to reference a global variable within a package by using SQL*Plus. Identify the effect of the persistent state of a package cursor on dependent processor. Create the statement to remove a package. Perform the steps to start a debug session for a subprogram by using the PL/SQL Interpreter. Perform the steps to set a breakpoint by using the PL/SQL  more...

SAP Advanced Planner Optimizer APO Overview ...eduling (PP/DS). o Transportation Planning (TP/VS). o Global Available-to-Promise (ATP). Audience The intended audience for this course include those who need to learn how to use SAP APO, and members of project teams (organizational and conceptual phases). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits:  more...

Windows Server 2003 Planning Active Directory Part 3 ... To identify features and functions of a global catalog server. To identify considerations for customizing a global catalog server. To identify key aspects of universal groups in the logon process. To match operations master roles with their functions. To identify the MMC  more...

Oracle 9i New Features Database Administration ...server-side manageability, Oracle Enterprise Manager, and globalization. Learn To Identify memory and space management improvements. Describe segment and index management improvements. Identify improvements in database operations and performance. Recognize database resource manager  more...

Business Travel Safety International Travel ... of Directors to represent your department in forthcoming global negotiations. Your position is important and high profile, so Icon has managed most of your travel insurance. Since you will travel internationally, Dean has agreed to discuss elements of international travel preparation and safety with you. Unit 2: International Travel Transportation (0.5 - 1.5 hours)  more...

Visual Basic NET-Web Based Development Part 4 ...haracteristics of client-side state management. o Match global.asax file events with their descriptions. o Identify the syntax for initializing Application and Session variables. o Identify the syntax for using Application and Session variables. o Identify the syntax for scalable storage of Application and Session variables. o Identify the code for creating a cookie. o Identify the  more...

Visual Basic NET-Web Based Development Part 5 ...lementation of accessibility, online user assistance, and globalization are covered. Web Application security features including Windows-based authentication, form-based authentication, Microsoft Passport authentication, and XML Web service security are also taught. Learn To: o To identify features of the Cache object. o To identify the syntax for using the Cache object. o To match  more...

Visual Basic NET-Windows Development Part 5 ...assemblies and the use of strong-named assemblies and the Global Assembly Cache (GAC) in the .NET Framework. It also covers how to configure and deploy your Windows Forms applications. The Securing Windows Forms Applications section explains how to use the security features in the .NET Framework in Windows Forms applications. Learn To: o To identify characteristics of a private assembly.  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ...echnology. Identify ways in which Global System for Mobile Communications (GSM) technology contributed to the worldwide deployment of Second Generation (2G) networks. Identify features of Second Generation (2G) technology. Identify features of Web phones. Identify features of 2.5 Generation (2.5G)  more...

Virtual Teams Communicating Effectively ...us D'Angelo, and Chala Merino, who are all members of the Global Sales and Marketing Taskforce. Both Kevin and Amanda will be at your location, while Drew, Marcus, and Chala will be communicating via speakerphone. You are leading a meeting to discuss the implementation of the team's communication design process. Unit 3: Overcoming Communication Barriers (0.5 - 1 hour)  more...

Brand Management Managing Brand Equity ... Identify issues to consider when creating a global branding strategy. Simulation Overview: In this simulation, you are a marketing assistant for Icon and a member of a team designed to create a brand extension for Carb-X, a relatively new energy drink that has experienced incredible sales numbers. Account Executives report that  more...

Organizational Learning Deploying a Knowledge Mgmt System ...ua, is in the process of transferring their award-winning Global Book Encyclopedia into a CD ROM format. The ultimate goal of this process is to create a Web site with a search engine including all of Global Book Encyclopedia a a s entries. Before Icon launches a knowledge management system, a pilot project must be conducted to test the effectiveness of a customized knowledge management.  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...ntify the features of the following groups: Local Groups; Global Groups; Default Groups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User Manager for Domains. Unit 2: Managing User and Group Accounts Duration: 2 - 3 Hour(s) Assign a user to a local group by creating an Administrator account. Enabler: Identify features of  more...

Windows 2000 Planning Implementing Active Directories - Part 2 Course Overview This course provides students with the knowledge necessary to make effective decisions on the need for multiple domains and how to plan for the most effective administration model. It explains how to plan for replication to help the learner handle replication traffic and also covers both schema management and modification. L earn To: Plan for Multiple Domains. Plan  more...

Lotus Domino R5 Development Part 8 Application Architecture Course Overview This is the eighth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...he Communication Manager. Identify the functions of the Global Update Manager. Sequence the tasks performed by the Resource/Failover Manager when pushing a group form one node to another in a cluster. Identify the tasks performed by a Resource Monitor to determine a resource failure. Identify the function of the Time Service. Unit 2: Deploying Microsoft Cluster Server  more...

Windows NT Server 4 0 Implementing Directory Services ... of accounts in trust relationships: Local accounts Global accounts Identify the guidelines for establishing group strategies across trusts. Assign the required access rights for users in a given local group. Identify the functions of the NetLogon service. Sequence the steps involved in the trusted domain logon process. Identify the requirements for establishing a trust between  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...he Communication Manager. Identify the functions of the Global Update Manager. Sequence the tasks performed by the Resource/Failover Manager when pushing a group form one node to another in a cluster. Identify the tasks performed by a Resource Monitor to determine a resource failure. Identify the function of the Time Service. Unit 2: Deploying Microsoft Cluster Server  more...

Oracle8i Database Admin Manage an Instance ...erver process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match the mandatory background processes with their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query. Identify the  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design.  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...trategies for managing resources, situations for managing global catalogs and LDAP, and decisions for designing Dfs topology to meet various business requirements. Audience This course is targeted to System Administrators and MIS Administrators. It is expected that students will take courses 72410 - 72412, Microsoft Windows 2000: Administration Series, courses 72413 - 72420, Microsoft  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...trategies for managing resources, situations for managing global catalogs and LDAP, and decisions for designing Dfs topology to meet various business requirements. Audience This course is targeted to System Administrators and MIS Administrators. It is expected that students will take courses 72410 - 72412, Microsoft Windows 2000: Administration Series, courses 72413 - 72420, Microsoft  more...

ASP NET Part 3 Web Services Web Apps Course Overview This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies  more...

ASP NET Part 3 Web Services Web Apps ...of the web.config file. • Identify features of the global.asax file. • Identify features of output caching in ASP.NET. • Identify the syntax for using the ASP.NET cache. • Identify features of the syntax for using the section of the web.config file. • Sequence the events that are fired by a global.asax file when a request for a page is made. • Identify  more...

CIW Internetworking Professional Part 5 IPv6 Course Overview This is the last course in a five part series that provides instruction on the features and functions of IPv6. This course will begin with a comparison of IPv4 and IPv6. Students will learn to examine the IPv6 header and extension headers, as well as the IPv6 address architecture. This course covers IPv6 routing and security, reduced network management with IPv6, and  more...

SAP R 3 FI General Ledger Organization G L Account .... - Customizing. - Enterprise IMG. - Structure Display. - Global Settings. Unit 2: General Ledger Accounts 1.5 - 2 hours o Creating General Ledger Accounts: - Types of Accounts. - Searching for Free Account Numbers. - Creating General Ledger Accounts. - Defining Account Attributes - Master Data. o Displaying and Changing GL Accounts: - Calling up the Master Data Initial Screen. -  more...

Windows Server 2003 Planning Active Directory Part 3 ... To identify features and functions of a global catalog server. To identify considerations for customizing a global catalog server. To identify key aspects of universal groups in the logon process. To match operations master roles with their functions. To identify the MMC  more...

Designing a MS Exchange Server 2003 Organization Infrastructure ...groups. Identify design considerations associated with global groups. Identify design considerations associated with universal groups. Differentiate between security and distribution groups. Identify considerations for designing an administrative plan. Identify characteristics of administrative model types. Identify characteristics of administrative roles. Unit 2:  more...

Designing a MS Exchange Server 2003 Organization Connectivity ...saging connector strategy. Identify key aspects of the global address list (GAL) synchronization. Identify considerations for global address list (GAL) synchronization design. Identify features of global address list (GAL) synchronization topologies. Identify security considerations for Active Directory global address lists (GALs). Identify requirements for forest configuration.  more...

Stakeholder Interests and Cultural Diversity ... afford to neglect.But that's not all. In an increasingly global network, project managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.This course teaches the common areas of stakeholder conflict and how to wend your way  more...

Project Planning ...ocess will be briefly described so that the learner has a global understanding of the depth and breadth of this process group. With the knowledge gained from this course, learners can develop a repertoire of planning best practices to be used on the job. This course will assist in preparing the learner for the PMI?? Project Management Professional (PMP) certification exam.. This course is  more...

SAP CONFI102 - Global Settings Configuration ...Global Financial Accounting configuration for SAP FI/ CO. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the FI module - Set up company codes, fiscal years, parallel currencies, number ranges - Define document types, posting keys, tolerance groups and tax procedures Release: ECC 6. 0 (newest  more...

SAP CONFI103 - General Ledger Configuration This course covers the General Ledger (G/ L) configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the General Ledger component - Set up Charts of Accounts, account groups, sort keys, G/ L accounts - Configure automatic accounts, financial statement  more...

SAP CONFI104 - Accounts PayableReceivable Configuration I This course covers part I of the Accounts Payable/ Receivable configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the Accounts Payable/ Receivable component - Set up account groups, screen layouts, number ranges - Configure sensitive fields, line  more...

SAP CONFI105 - Accounts PayableReceivable Configuration II This course covers part II of the Accounts Payable/ Receivable configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration for Accounts Payable/ Receivable business transactions - Set up automatic payments, tolerances, payment methods and terms - Configure dunning  more...

SAP CONFI107 - Asset Accounting Configuration I This course covers part I of the Asset Accounting configuration for SAP's FI-AA module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the Asset Accounting component - Set up Chart of Depreciation, Depreciation Areas and Asset Classes - Configure account determinations, screen layouts, number ranges,  more...