Online Growth eLearning Training

How To Master Staying Positive Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time more...

Business In Sight Series: Account Ability XEBEC: Account Ability helps non-financial managers, consultants and professionals develop a key business skill, - the ability to read and interpret a company's financial statements. Originally developed by PriceWaterhouseCoopers this unique and award winning course has received the Xebec approach to meet new accounting standards with a new graphical look and feel. Set in the context of a more...

Understanding Budgeting and Finance: Understanding Profit and Loss MAXIM TRAINING Profit is a key business goal and a fundamental source of growth. But for most of us, it remains a vague notion. How is profit generated? How is it measured? How do individual managers contribute to profit? What happens to it? more...

Colt and Winchester Case Study 2: Growth Businesses ...e typical financial strategy issues for businesses in the growth phase. The course covers: The financial characteristics and strategic emphasis of a business in the growth phase The appropriate financial strategy for a growth business Appropriate sources of finance, dividend policy and business control systems for a growth business Throughout the course the student can apply their more...

Colt and Winchester Case Study 3: Mature Businesses In business making the right financial decisions can mean the difference between win or lose, success or failure. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores the typical financial strategy issues for more...

Colt and WInchester Case Study 5: Accounting for Customers ...s the expectations of investors. This course explores the growth strategies of Product Development and Market Development and the role of customer information in pursuing them. The course covers: What the growth strategies of Product Development and Market Development involve The relevance of Customer Account Profitability to a Product Development strategy The relevance of Direct Product more...

Colt and Winchester Case Study 6: The Dynamic Growth Option ...rowing through acquisition. The course covers: What the growth strategy of Diversification involves The benefits of growth by acquisition versus organic growth How acquisition creates value for the new owners- and why it sometimes doesn't The benefits of using Earn-outs or Convertibles to fund acquisition purchase Throughout the course students can apply their learning to a fictitious more...

Windmaster Case Study 4: Portfolio Analysis Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to portfolio analysis as means of more...

Windmaster Case Study 5: Identifying Strategic Options Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic more...

Personal Effectiveness - Teamworking: Defining a Team's Direction ...tness and light. Whether a team is in its early stages of growth or in need of some refocusing on a project, it is essential that all team members understand the team's purpose and task. This course will show you why a team needs a charter, defining their goals, mission and direction. You will see how to help formulate a powerful team mission and how to make a positive contribution to the more...

Account Ability Series: Main Features ... say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse the vital information contained in financial statements. Set in the context of a detective thriller featuring more...

Account Ability Series: Growth ... say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse the vital information contained in financial statements. Set in the context of a detective thriller featuring more...

Account Ability Series: Profitability ... say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse the vital information contained in financial statements. Set in the context of a detective thriller featuring more...

Account Abiity Series: Liquidity ... say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse the vital information contained in financial statements. Set in the context of a detective thriller featuring more...

Account Ability Series: Investment ... say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse the vital information contained in financial statements. Set in the context of a detective thriller featuring more...

Account Abiltiy Series: Finance ... say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse the vital information contained in financial statements. Set in the context of a detective thriller featuring more...

Account Ability Series: Conclusion ... say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse the vital information contained in financial statements. Set in the context of a detective thriller featuring more...

Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network more...

Preparing for the Executive-level Sale Simulation ...croGalaxy, is having trouble fulfilling orders due to the growth of their electronic component supply business. They currently use your company for their direct marketing efforts. You talk with your contact in marketing and find out that the company is hesitant to outsource their fulfillment function. Because they place such a high emphasis on customer service and fast turnaround times, they more...

The Oil and Gas Industry Overview Version 2 ...in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry so far known only as a modest return.In more...

The Pharmaceutical Industry Overview Version 2 ... tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the supply chain is managed.This more...

The Inbound Call Center Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework more...

Inbound Call Center Management Leadership Did you know that your personality can greatly affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware more...

Inbound Call Centers People Management Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to more...

Inbound Call Center Technology Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how more...

Performance Metrics for an Inbound Call Center The call center environment typifies the active, fast pace of the business world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze more...

Excellence in Internal Customer Service In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning more...

Ethics and Professional Knowledge PMBOK aligned What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to more...

Stakeholder Interests and Cultural Diversity PMBOK aligned As the project manager, you're in the center of the storm. The competing interests of stakeholders--including those of the client, the company, the legal and social environment, and the team itself--are your responsibility. Weighing these interests in the most fair and productive manner is an acquired art you can't afford to neglect. But that's not all. In an increasingly global network, project more...

Implementing a Succession Plan Simulation ...rojects can be quite costly. URG has experienced dramatic growth over the past three years. Through aggressive hiring, production staff has been increased by 50 . However, due to the high demands of the job, the average retention rate for a research analyst is two years, and URG is constantly recruiting. You are the VP and Principal Analyst for Pharmaceutical an Managers and executives more...

Managing in a Global Business Environment ...nies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond more...

Developing Human Resources HRCI PHR ...ur company's employees have maximized their potential for growth and development. This course will help you prepare for the HRCI certification examinations in the areas of human resources development and performance management. In the area of human resource development, you will learn effective methods for both leadership development and organizational development. This course will also help more...

Human Resource Development HRCI PHR ...ur company's employees have maximized their potential for growth and development. This course will help you prepare for the HRCI certification examinations in the areas of human resources development and performance management. In the area of human resource development, you will learn effective methods for both leadership development and organizational development. This course will also help more...

Introduction to Economics Foundations of Macroeconomics With the basics of microeconomics in place, Foundations of Macroeconomics gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. This course is aimed at Managers, Directors, and more...

Managing Working Capital ...stematically about the relationships among your goals for growth, investment, and financing. After completing this course, you will be aware of the risk-return tradeoffs that are implied in financial forecasting, know the process of financial planning, the importance of managing cash inflows and outflows, how to finance short-term assets, and make the right decisions on financing and investment more...

Analyzing the Market This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and more...

Managing and Monitoring Exchange 2000 To describe ways to manage and monitor messaging connectivity, client connectivity, server growth, and backup and recovery Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging more...

Wireless LAN Organizations and Standards In this module, we discuss the role of the Federal Communications Commission (FCC) in defining and enforcing the regulations governing wireless communication and the role of the Institute of Electrical and Electronics Engineers (IEEE) in creating standards that allow wireless devices to work together. more...

Logical Network Design This module focuses on technological design considerations, such as physical media characteristics, wide-area performance, network management, security, and Transmission Control Protocol/Internet Protocol (TCP/IP) addressing. more...

How ATM LANs Work This WestNet e-Learning module will focus on ATM Architecture, LAN Emulation, ATM Devices, and ATM Deployment. more...

Microsoft Exchange 2000 Server - Part 5: Growth This course presents the key subject areas that must be covered within this course, and is not intended to be an exhaustive list of required content. It covers areas such as Monitoring and Managing Exchange 2000 Services, and Indexing and Search Capabilities. more...

Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network more...

Microsoft Windows 2000 Clustering Part 3 - Maintenance This is the final course in a three part series that provides students with conceptual background practice in routine and unplanned maintenance of Cluster Services. The student will learn how to use command-line utilities scripting and the GUI to manage cluster resources to accommodate growth or respond to system failure. Equal emphasis should be placed on instructing students in why tasks are more...

Microsoft Exchange 2000 Server - Part 5: Growth This course presents the key subject areas that must be covered within this course and is not intended to be an exhaustive list of required content. It covers areas such as Monitoring and Managing Exchange 2000 Services and Indexing and Search Capabilities.  more...

Women in Leadership: Leadership Roles and Styles In Women In Leadership: Leadership Roles and Styles you will learn about characteristics of the old and new constructs of leadership and business such as the role gender has played in shaping leadership. In addition you will learn the steps you should follow when addressing barriers to women's leadership as well as the process for encouraging leadership growth in others.  more...