Lessons on Handling DVD - Training Resources

BEYOND EXCELLENCE - How to Soar Like an Eagle in a World Full of Turkeys (Robert Stevenson) ...ncluding leadership, accountability, dealing with stress, handling change, how to criticize, the power of laughter, how to exceed expectations, balance, and much more. Whether you are just starting out in business, or a seasoned professional, these ideas will remind you of all the things you need to do when you are committed to soaring above and beyond excellence. Robert Stevenson is a highly  more...

WOULD YOU DO BUSINESS WITH YOU?: How to Get, Keep, & Wow Customers in a Competitive Market (Jane Handly) ...n. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal team work, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers. Starting out as a graduate of Wake Forest University with a Masters Degree in Communication, Jane went on to become  more...