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Handling Training Seminars and Classes

From Ahana Systems and Solutions (P) Ltd

MS SQL Database Administration ...ing Flow * Ranking Results Transactions and Error Handling * Transaction Concepts * Applications and Transactions * Creating Explicit Transactions * Using TRY/ CATCH Error Handling Creating Views * What Is a View? * Creating Views * Updating Data Using a View * Using Computed Columns * Indexed Views * Partitioned Views Creating more...

From Wise Owl Business Solutions Ltd

Excel 2007 Visual Basic Not only our best-selling course, but also one of our favourites. This two-day course takes you through Visual Basic for Applications in Excel from recording macros through to advanced form design. On the way you will learn how to write object-oriented programs and how to create loops and implement error-handling. Microsoft Excel macros are fun - let us show you why! For a full list of course more...

Excel 2003 Visual Basic Not only our best-selling course, but also one of our favourites. This two-day course takes you through Visual Basic for Applications in Excel from recording macros through to advanced form design. On the way you will learn how to write object-oriented programs and how to create loops and implement error-handling. Microsoft Excel macros are fun - let us show you why! For a full list of course more...

Microsoft Excel Visual Basic

Not only our best-selling course, but also one of our favourites. This two-day course takes you through Visual Basic for Applications in Excel from recording macros through to advanced form design. On the way you will learn how to write object-oriented programs and how to create loops and implement error-handling. Microsoft Excel macros are fun - let us show you why! more...

From Jef Menguin

Train the Trainer

..., interesting, and memorable. a Develop strategies for handling hecklers, bullies, and other difficult participants. a Point out the highlights and pitfalls of various visual aid options and classroom seating arrangements. a Present information in a clear, concise, engaging manner. a demonstrate successful understanding of key concepts during a practice presentation. === Contact more...

From Lorman Education Services

Insurance Bad Faith Claims

...d faith. You'll walk away with a road map for effectively handling bad faith litigation in Washington. Benefits for You - Hear about the top Washington bad faith cases - Grasp the key essentials of third-party bad faith claims - Equip yourself to handle ethical problems that face plaintiff and defense - Get the tactics you need to succeed in the bad faith trial This seminar is designed for more...

Property Tax

...with any challenges that come your way, including tips on handling appeals. Don't wait - register today to make sure you stay on the cutting edge of your field. Benefits for You - Improve your accuracy and efficiency - and stay audit-ready - Get up to speed on recent cases and legislative changes - Expand your radar to account for exemptions, deductions and adjustments - Delve deeper into more...

Workers' Compensation Update

...s - You will be able to discuss employer and insurer file handling. - You will be able to explain how workers' compensation laws interact with employment laws. - You will be able to understand the significance of recent court decisions. This seminar is designed for human resource professionals, attorneys, occupational health nurses, safety managers, insurance claims representatives, business more...

Construction Lien Law and Other Payment Rights

... clients in the event of payment disputes or litigation. Handling construction payment disputes in Arizona can be a turbulent process, but armed with the necessary legal knowledge, you can successfully manage even the most complex and costly situation. Register today! Benefits for You - Correctly identify what property is subject to a lien and who is entitled to recover payment - Understand more...

Advanced Sales and Use Tax

...l get the best strategies for complying with regulations, handling multistate issues and tackling industry-specific challenges. Given the high cost of tax audits, you'll see a quick return on the investment you make in this valuable seminar. Training this crucial never costs - it pays. Don't miss this timely opportunity. Visit to register today! Benefits for You - Become savvier in your more...

Return-to-Work Issues in Workers' Compensation

...absences from work. You'll learn practical strategies for handling various legal and rehabilitative issues involved with injured or absent employees. Register today to make sure you stay on the cutting edge of your field. Benefits for You - Smoothly navigate the return-to-work process in Nova Scotia - Find out what you need to know about the Human Rights Act - Learn about the role of the more...

Rules of Evidence

Benefits strong Learn how to navigate through complex rules of evidence - and prevent costly mistakes. /strong Attend this cutting-edge seminar and get practical and useful suggestions concerning rules of evidence and evidentiary issues. You'll get helpful strategies on pretrial proceedings, expert testimony and witness examination. You will also gain an understanding of the current trends in more...

Administering the Family and Medical Leave Act Under the New Regulations

...liance. This seminar is a must for anyone responsible for handling leave issues in the New Jersey workplace. Benefits for You: - The who, what and when of FMLA as changed by the new regulations - The who, what and when of the New Jersey FLA as compared to the FMLA - New Jersey's Paid Family Leave - Recent amendments to the FMLA governing leave for family of military personnel - The interplay more...

Trucking Litigation and D.O.T. Regulations

Jump-start your next case by getting up to date on trucking regulations and litigation tactics. Drug and alcohol testing, CDL standards, driver qualification rules, hours of service, hazardous materials - navigating the labyrinth of trucking regulations and thorny issues is a challenge even for experienced professionals. Maneuvering through this maze in the dark is just setting up yourself - and more...

Teacher Appraisals and Dismissals

...handling teacher appraisals and dismissals? Attend this enlightening seminar and learn about the legal employment rights of both probationary and tenured teachers. Find out which teacher misconduct is considered correctable by the courts - and which behaviors justify the immediate dismissal of a tenured teacher. Our seasoned professionals will provide practical answers to your most pressing more...

LLCs: Advanced Planning and Latest Trends

Steer clear of the common pitfalls that plague LLCs. Choosing the proper business entity is crucial to the success of a new business, and more and more small businesses are choosing LLCs. Unfortunately, many businesses are unprepared for the tax consequences associated with these entities. Attend this seminar and get the information you need to make informed decisions regarding forming, operating more...

Zoning, Subdivision and Land Development Law

...ring complete applications, working with local boards and handling the hearing process to make entitlement less painful. You'll also get the latest on legal issues that affect your practices - including recent court decisions. Don't miss this opportunity to get your most important zoning concerns addressed. Benefits for You - Comply with the myriad of zoning and land development regulations - more...

Using OCIPs and CCIPs

Increase your project efficiency and profitability - learn the intricacies of OCIPs and CCIPs. Increasingly, owners and contractors are turning to OCIPs and CCIPs to insure some or all parties to a construction project. Whether you're the sponsor of a program or an enrolled party in someone else's program, this seminar will help you navigate the complexities of contract language, bid credits, more...

Standardized Field Sobriety Tests

...d this cutting-edge seminar and get helpful strategies on handling ethical issues in sobriety tests. You'll gain a clear understanding of the historical development of standardized field sobriety tests. Meet the challenges ahead and find out what you need to know about cross-examinations of the arresting officer. Enhance your understanding of the limitations of SFSTs and explore the reasons why more...

Builders Liens

...luding the trust, and labour and material payment bonds. Handling construction payment disputes in British Columbia can be a turbulent process, but armed with the necessary legal knowledge, you can successfully manage even the most complex and costly situation. Register today! Benefits for You - Correctly identify what property is subject to a lien and who is entitled to recover payment - more...

Training for Supervisors: How to Limit Liability for Employment Issues

Are you asking for an employment lawsuit - without even realizing it? Supervisors increasingly are expected to have not only operational expertise, but also the ability to manage and respond to personnel issues such as employee requests for leave or accommodation, poor employee performance and absenteeism. Although supervisors typically have received training in their operational areas, they may more...

Four Most Common Injuries in Workers' Compensation

...straightforward information that will give you an edge in handling any kind of workers' compensation claim. Register today and you'll get an inside look at how to respond to confusing return-to-work issues. Take advantage of this opportunity to make sure you keep your company current and injury-free. Benefits for You - Insight on the latest in carpal tunnel treatment - Avoid the hotbed of more...

Keeping Current With Increasingly Common Diagnoses of ADHD, Autism, Asperger's, OCD and Tourette Syndrome

Discover how to help those with developmental disabilities reach their full potential. Join us for this unique seminar and get strategies for staying up to date with the increased diagnoses of a number of developmental disorders. With their increased prevalence, professionals need more tools to meet individual special needs. Attend this seminar and get tips on relieving signs of significant more...

Evictions: Residential and Commercial

... information-packed seminar and get a win-win approach to handling residential and commercial evictions in Maine. Hear about the latest trends in leasing. Get all your toughest questions answered regarding notices to terminate and quit. Find out how you can prosper in spite of complex laws and changing legal standards. We'll show you how to overcome any obstacles you may encounter - including more...

Construction Claims

Don't let claims sneak up on you - learn the right way to avoid them and handle them when they do happen. You can learn, in just one day, how to better manage and mitigate any claims that arise on your next construction project. Our experienced professionals will give you knowledge to minimize or avoid construction claims without losing valuable project time or money. All you have to do is enroll more...

Commercial Real Estate Finance in Challenging Times

Make the deal happen even in a shaky economy - avoid the mistakes that kill commercial real estate transactions. These are not just hard times, but perhaps the hardest times we've seen in our careers - take this opportunity to sharpen your skills and confidently handle real estate financing. Attend this seminar and gain the tools you need to make an educated decision in any challenge. Today's more...

Media Relations for Government Officials

Do you have the latest and most effective strategies for interacting with the press? Register for this seminar and get strategies on how to effectively, ethically and legally interact with the news media. You'll get an inside look at how to respond to confusing issues surrounding public records and open meeting laws, as well as a host of other legal and practical issues. Attend this seminar and more...

Special Needs Trusts: Planning for the Disabled and Elderly

Learn proven strategies for planning for the disabled and elderly. Families with a loved one with special needs face many difficult decisions. The family often wants to take care of the disabled or elderly person financially but is faced with the possibility that the disabled family member may lose his or her public benefits. In some cases, a disabled or elderly person may receive assets through more...

Gaming Law

Learn how to navigate through complex gaming law - and prevent costly mistakes. Attend this enlightening seminar and stay abreast of the latest issues relating to gaming law and procedures. Our seasoned professionals will provide practical answers to your most pressing questions about Title 31 and Title 26. You'll get an inside look at how to respond to confusing issues surrounding new games and more...

Workplace Privacy and Human Rights

...nd stay out of trouble. You'll hear proven techniques for handling any privacy and human rights issues you encounter. Sign up today! Benefits for You - Tips on balancing your employees' privacy against your company's need to know - Discover when you can - and should - implement a drug and alcohol policy and testing in your workplace - Expand your radar to account for privacy concerns regarding more...

Change Orders

Stop change order nightmares in their tracks - get on the right track from the start. As a professional involved in construction projects, you know how important it is for change orders to accurately reflect the intent of all parties. Hastily negotiated and vaguely drafted change orders fail to express the intent of parties and - more often than not - lead to unwanted and unnecessary disputes. more...

Commercial Leases

... information-packed seminar and get a win-win approach to handling commercial leasing terms and current issues. Hear about important commercial lease terms, including assignment and subletting. Get all your toughest questions answered regarding commercial lease documentation systems. Find out how you can prosper in spite of complex laws and changing legal standards in British Columbia. We'll more...

How Design Documents Can Prevent or Cause Construction Claims

Stop construction claim nightmares in their tracks - get on the right track from the start. Join us for this must-attend seminar and gain a clear understanding of the relationship of design documents to construction claims. Gain winning strategies for navigating the labyrinth of risk management issues. Solve your toughest problems regarding claims without worry. Avoid problems down the road by more...

Preparing for the Next Wave of Real Estate Closings

... closing. Register today and you'll become proficient in handling all stages of the closing - from the preliminary stages to closing the transaction through escrow. Take advantage of this valuable opportunity to make sure you stay up to date on all the laws and procedures associated with successful real estate closings. Benefits for You - Steer clear of the common pitfalls that can hold up more...

Cross-Border Tax Issues

Cross-Border Tax Issues - Cross-border tax rules are confusing and numerous is your business at risk? Mistakes made in cross-border tax can result in your business incurring serious liabilities for taxes, interest and penalties. This seminar provides the perfect opportunity to get the most current information on all aspects of complicated cross-border issues. Learn from leading tax experts more...

Fundamentals of Acquisition Transactions

Fundamentals of Acquisition Transactions - How to avoid the pitfalls of acquisition transactions what you don t know could hurt you. Join us for this innovative seminar and get up to speed on current developments in agreements. Understand the intricacies of mergers and acquisitions. Get a handle on complicated issues surrounding qualified plans. Avoid problems down the road by protecting more...

Recent Trends Involving the Law of Arrest, Search and Seizure

Arrest, Search and Seizure - Are you tangled in a web of confusing arrest, search and seizure laws? Criminal procedure is a dynamic area of the law. Every day, courts refine rules concerning the law of arrest, custodial statements, search and seizure. Anyone involved in the criminal justice system must maintain an up-to-date awareness of changes in law enforcement. Attend this dynamic seminar more...

Condominium and Homeowners' Associations: Understanding the Issues

...dvice on transferring control of the property, as well as handling construction claims. Benefits for You Comply with recent condominium legislation including the reserve study legislation Get up to speed on the latest developments and trends in mixed use condominium development in Washington Properly facilitate the transition from developer to homeowners Take the headaches out of more...

Best Practices in Workers Compensation Pre-Existing Injuries Repeat Claimants Permanency Issues and Legal Terminations

...with any challenges that come your way, including tips on handling vocational retraining benefits. Don t wait register today to make sure you stay on the cutting edge of your field. Benefits for You Explore corrective measures to avoid repeat claims Find out what you need to know about compensation during absence Get expert advice on medical legal cause in workers compensation Know more...

Performance Evaluations of Employees

Is your performance management driving business results? Even with a recession, the talent war rages on. Good people who embody your culture and give you their discretionary effort are hard to find and often hard to keep. Join us for this must-attend seminar and get surefire techniques for overcoming challenges surrounding performance monitoring and coaching. Solve your toughest problems more...

From Abertay Nationwide Training Ltd

A1 NVQ Assessors Award ...ward and the PTLLS Teaching (Level 3) Award. IOSH Patient Handling Trainer Course for teaching patient handing as well as First Aid, AED, Health & Safety, CIEH Professional Trainers and Lifeguard. This EDI approved A1 Assessors Award, is a course for all persons who wish to assess vocational qualifications. Included in the cost is an assessors pack including assessment plans, handouts, more...

PTLLS - Preparing to Teach in the Lifelong Learning Sector

...r courses including the following: EDI approved Manual Handling Trainer (Level 3) Award IOSH approved Patient Handling Trainer EDI approved Patient Handling Trainer (Level 3) Award EDI approved First Aid Trainer (Level 3) Award IFE approved Fire Safety Trainer Certificate EDI approved Health and Safety Trainer (Level 3) Award EDI approved DSE Trainer/ Assessor (Level 3) Award EDI more...

IOSH approved Patient Handling Trainer ...Handling Trainers training course is a 3 or 4 day training course. This is a nationally recognised trainers award for all persons who teach patient handling courses. This IOSH approved Patient Handling Instructors course will cover the following: This Patient / Client Handling Instructors Course is accredited by IOSH for all persons who wish to teach Patient Handling Trainers to cover more...

IFE approved Fire Safety Trainers Course ...proved trainer courses as follows: EDI approved Manual Handling Trainer (Level 3) Award IOSH approved Patient Handling Trainer EDI approved Patient Handling Trainer (Level 3) Award EDI approved First Aid Trainer (Level 3) Award IFE approved Fire Safety Trainer Certificate EDI approved Health and Safety Trainer (Level 3) Award EDI approved DSE Trainer/ Assessor (Level 3) Award EDI more...

EDI approved First Aid Trainer Level 3 Award

...proved trainer courses as follows: EDI approved Manual Handling Trainer (Level 3) Award IOSH approved Patient Handling Trainer EDI approved Patient Handling Trainer (Level 3) Award EDI approved First Aid Trainer (Level 3) Award IFE approved Fire Safety Trainer Certificate EDI approved Health and Safety Trainer (Level 3) Award EDI approved DSE Trainer/ Assessor (Level 3) Award EDI more...

EDI approved Manual Handling Trainer Level 3 Award

...Handling Instructors course is for all candidates who wish to gain a nationally and internationally recognised qualification, in order to teach manual handling courses either in their own workplace or as a self employed trainer. This Manual Handling Trainer Course is for all persons who wish to teach and assess the Manual Handling of Objects (If you require to do Patient Client Handling more...

From L'Obel IT-Palaestra

L'Obel Certified Software Testing Training in Bangalore

...ting a Functions and Reusable Libraries a Exception Handling a External Functions a Batch Testing LOADRUNNER a Introduction a Introduction to Client Server Application a Planning Load Test a Recording with Virtual User Generator a Creating GUI Users, DB scripts a Creating LoadRunner Scenarios a Parameterize Script a Correlated Queries a Analyzing more...

L'Obel Certified Oracle DBA Training in Bangalore

...licit Cursors a Advanced Explicit Cursor Concepts a Handling Exceptions a Creating Procedures a Creating Functions a Managing Subprograms a Creating Packages a More Package Concepts a Using Oracle-Supplied Packages a Creating Database Triggers a More Trigger Concepts a Managing Dependencies Oracle Forms Release a Introduction to Forms a Overview of the more...

L'Obel Certified Oracle Training in Bangalore

L'Obel Certified PG Diploma in BioInformatics Training in Bangalore

...iological data a The problems associated with the data handling & Need for computational tools a Fundamental types of bioinformatics analysis a Major branches of bioinformatics a Emerging trends, scope and future challenge Module II: Computer Fundamentals a Introduction to Computers a Overview a Hardware a Software a Introduction to Operating Systems a DOS a more...

L'Obel Certified Flex Training in Bangalore

...ents Creating properties and methods of MXML components Handling Events in Flex Understanding events Demonstration: Viewing system and user events Creating event handlers using inline ActionScript Using inline ActionScript Handling events with ActionScript functions Placing ActionScript functions in external files Understanding the event object Implementing the addEventListener() more...

L'Obel Certified PHP MySQL Ajax Training in Bangalore

...PEAR Security Configuration Exceptions and Error Handling Debugging Style Module 7. MySQL for PHP Connections PHP and PostgreSQL PHP and Oracle PEAR Database Functions PHP E-mail PHP and JavaScript PHP and Java PHP and XML PHP Web Services PHP Graphics Module 8. Introduction to AJAX What is AJAX? Ajax rich clients in the real world Ajax more...

From HAZMAT Plans & Programs, Inc

HAZWOPER 24 Hour Training

...onal Site Worker" whose job function does NOT require the handling of waste or hazardous materials. Examples of such individuals can include drivers, contractors, surveyors, administrative personnel, etc. An employee whose job description includes the handling or remediation (cleanup) of waste or hazardous materials MUST take the HAZWOPER 40 Hour training to be in compliance with 29 CFR more...

HAZWOPER 40 Hour Training

...remediation crews, employees involved with the removal or handling of underground tanks, construction workers on sites where hazardous wastes are known or expected to exist and have the potential to be encountered and HAZMAT Emergency Response teams. The HAZWOPER 40 Hour Training Course takes place over (5) five consecutive days of approximately (8) eight hours each day and includes both more...

OSHA 10 Hour Outreach Training for Construction

This OSHA 10 Hour Outreach Training for Construction is Instructor Led training. This OSHA safety class is held in our Denver, Colorado Training Facility. The OSHA 10 Hour Construction Outreach is an introduction course that teaches employees how to recognize hazards on the job site. Students will also learn what specific OSHA regulations apply to the work they perform. This training can more...

From Compliance Solutions

40-Hour HAZWOPER Open Enrollment Seminar

... completed to keep the certification valid): Removal or handling of underground tanks and/ or piping, contaminated soil and/ or groundwater, subsurface investigations, construction work in which hazardous materials may potentially be present or encountered, situations where HAZMAT is prepared, packaged, labeled, marked, stored or shipped for disposal and for any facility wherein more...

From Pitman Training Centre London

Telesales For Success

This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the more...

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the more...

Telephone Skills Training

This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the more...

From itie Knowledge Solutions

Java -J2EE Traning in Bangalore ...bjects Inheritance Java Packages Exception Handling Java Threads Java Virtual Machine(JVM) Applets Swings AWT Servlets Basic XML Concepts Introduction to J2EE: Java Server Pages Technology (JSP) RMI JDBC Struts Security. And some Projects. Contact Us itie Knowledge Solutions #934, 2nd Floor, 17th more...

From Gucons

SAP MM Training ...ource Planning (ERP) package that is used for Procurement Handling and Inventory Management. The module has two important master data - material and vendor. Broadly, the various levels that can be defined for a SAP MM implementation are: Client, Company Code, Plant, Storage Location and Purchase Organization. This is the largest and most complex in all of SAP modules. It can be divided more...

From Compliance Solutions

24-Hour HAZWOPER-Open Enrollment Seminar

The HAZWOPER 24-Hour Course : OSHA requires 24 hours of safety training under OSHA 29 CFR1910.120(e) for individuals who work on a controlled or hazardous site The 24-Hour Course is for workers either are NOT required to deal directly with cleanup (this would generally be described as not working in conditions that require a protection level of "C or above) such as drillers, more...

From Impact Factory

Advanced Presentation Skills Course

This one-day course is for people who have considerable experience as presenters, and may well have been presenting for many years and for those who would like to 'freshen up' their presenting style. We will look at the value of preparation - and paradoxically, how the better prepared you are the better equipped you are to change your mind about which option to take when you are up against more...

Advanced Presentation Skills Training

Negotiation Skills Course

This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's more...

Negotiation Skills Training

From Lumenbrite Training

Photoshop CS4 Essential Skills I

Adobe Photoshop CS4 is the professional image-editing standard and leader of the Photoshop digital imaging line. In this training you will learn to use Photoshop's Groundbreaking creative tools help you achieve extraordinary results. Learn to custom-fit Photoshop to the way you work. And with more efficient editing, processing, and file handling, there's no slowing you down. more...

Photoshop CS4 Essential Skills II Adobe Photoshop CS4 is the professional image editing standard and leader of the Photoshop digital imaging line. In this training you will learn to use Photoshop's Groundbreaking creative tools help you achieve extraordinary results. Learn to custom-fit Photoshop to the way you work. And with more efficient editing, processing, and file handling, there's no slowing you down. more...

Flash CS4 Actionscript 3

This Flash CS4 ActionScript 3. 0 training provides experienced Flash designers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds more...

From Mullan Training

Adobe In Design

...layouts. The course covers the major page layout and text handling features of InDesign and shows how the program seamlessly incorporates Photoshop images and Illustrator artwork. COURSE CONTENT Quick Tour of InDesign - What Is InDesign? - Navigating In InDesign - Zooming A Document Basic Documents - Picas Measurement System - Document SetUp Master Pages - Creating Masters - Applying more...

VB Access

... working with the PivotTable object. Debugging code handling errors to ensure minimal downtime while building and effecting the program. COURSE CONTENT The VBA Programming Environment When to use Visual Basic for Applications instead of Macros Visual Basic for Applications Development Environment Programming in the VBA Language Code Compilation Finding Bugs Error Handling in more...

VB Excel

... working with the PivotTable object. debugging code & handling errors to ensure minimal downtime while building and effecting the program. COURSE CONTENT Introduction What is a Macro Recording a Macro Running a Macro Relative References Assigning Macros to Buttons and Objects Assigning a Macro to a Button on a Sheet Assigning a Macro to a Drawn Object on a Sheet more...

From Mitchell Phoenix

Expert Presentation Skills Development

For trainers, speakers and presenters wishing to take their communication skills to the next level. Gaining immediate buy-in Audience engagement Persuasive content Gaining commitment Creating active reference Dealing with interruptions Handling difficult questions Confidence boosters The program develops world class skills and insight into the art of public speaking. The level of more...

From Vyomlabs Pvt. Ltd.

ITIL V3 Foundation Training, Accredited

...ent and Service Delivery) * Service Transition (ST) (Handling the transition phase a Change and Release Management) * Service Operation (SO) (Mix of ICT Infrastructure Management, Application Management & Service Support as per ITIL V2) * Continual Service Improvement (CSI) (SQP , SIP, PDCA etc) Target group The ITIL Foundation exam is intended for: * Employees more...

From Method Park America Inc

Certified Professional for Requirements Engineering IREB Learn techniques, methods and tools to elicit, document, validate and manage your requirements in the IREB Certified Professional for Requirements Engineering Course. Do you develop systems using modern technology? How can you be sure that you are developing the right system, the system your customer wants? In this course learn how to perform a successful project by handling your more...

From Contacts Plus

Master Outbound Skills

Effectively Managing Outbound Calls teaches the skills to prepare for outbound calls and how to deal with them. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive more...

Complaints handling

...way that your frontline staff work with your customers in handling complaints has a direct impact on your bottom line and the lifetime value of your relationship with that customer! Make sure that they have the best skills, strategies and techniques to ensure that every customer experience is a memorable one. This program aimed at those people with direct contact with your customers whether it more...

From Nursing Unlimited Incorporated

American Heart Association Instructor Core

Course Overview This 8-hour American Heart Association course is designed to provide consistent and uniform instructor training, regardless of an instructor candidate's area of specialization. It creates more effective instructors by focusing on core teaching skills, methodologies and strategies. It is based on an adult learning model where participants view various scenarios, compare different more...

Oncology Nursing Society's (ONS) - Cancer Chemotherapy Course ...tration, specific chemotherapy drug classifications, safe handling, safe administration, side effect management, and patient teaching strategies. Case studies related to these concepts will also be presented. Also included are the new pediatric and biotherapy components. Upon successful completion of the course and a post-test (open book), participants will receive a laminated ONS Cancer more...

From Compliance LLC

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...st Execution and Information to Clients * Order Handling * Suitability * Extended Passport: Services across Europe * Conduct of Business * Stock Exchanges compete with Trading Platforms and Investment Firms * Systematic Internalisers * Transaction Reporting across the EEA Definitions and Scope * How MiFID more...

From XChange Training UK

Adobe Photoshop CS4 Advanced This scheduled advanced course for Photoshop will develop Photoshop users skills to explore more advanced features and improve workflows. In this course, delegates will work with advanced image handling tools and features available in Adobe Photoshop. Upon successful completion of this course delegates will be able to: -Produce advanced face retouching & manipulation techniques -Use colour in more...

Adobe Flash CS4 Masterclass This five day scheduled Flash Masterclass course provides designers and developers new to the Flash environment the knowledge and hands-on practice they need to progress from introduction to advanced level in one go! With this training course, you can use Flash, the industry's most advanced authoring environment to create interactive websites, digital experiences and mobile content. Upon more...

Adobe Flash CS4 ActionScript Introduction This three day scheduled Flash ActionScript introduction course shows delegates how to use Flash, the industry's most advanced authoring environment to create interactive websites, digital experiences and mobile content. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then more...

From SETTEC

ISO 10002 Guide for Customer Handling

.... ISO 10002: Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the customer is dissatisfied with a product or service more...

From EMS Consulting Group, Inc.

Material Flow and Kanban

...ticipants will make calculations and design a system for handling purchased parts. The benefits of an effective material delivery system include: Lower inventory and increased productivity Elimination of operator time retrieving/finding parts Higher plant inventory turns Less inventory Increased safety more...

From Hospitality Education Services

ServSafe Exam Proctor

In addition to teaching ServSafe and ServSafe Alcohol classes, Hospitality Education Services is also available to proctor your ServSafe exam. This service is available by either by attending one of our regularly scheduled classes or by scheduling a private proctoring session. We can provide the pen and paper exam or the online version of the exam. Please contact us for prices and availability. more...

From XChange Training UK

Advanced courses in Microsoft Project for specific workflows (bespoke)

Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day more...

From Meirc Training and Consulting

Customer Service Mindset - Customer Service

Analyze basic behavioral patterns of different customer personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization. more...

Successful Skills for Office Managers - Administration and Secretarial

Define and understand the role of the office manager/ senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates. more...

Contract Administration Understanding and Implementing Contractual Obligations - Contracts and Projects

Identify administration tools and roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned. more...

Resolving Contractual Claims - Contracts and Projects

Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/ or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders. more...

Project Management Skills - Contracts and Projects

By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while more...

Successful Fleet and Transport Management - Dubai Istanbul

By the end of the program, participants will be able to: Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment). Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful transportation/ more...

Efficient Administration and Secretarial Skills

By the end of the program, participants will be able to: Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management more...

Successful Fleet and Transport Management ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the more...

The Customer Service Mindset

This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of more...

Certified Fixed Assets Professional

...rs and coordinators, financial controllers, new employees handling fixed assets, internal auditors, maintenance assistants and managers, and operations managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Learn up-to-date rules covering the managing and accounting for fixed assets.Gain knowledge of depreciation management techniques and how they affect their operations.Be able to more...

The Customer Service Mindset

Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization. more...

Evaluating & Rating Suppliers

Objectives: By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or "bid list". Design scientific surveys to measure the performance of suppliers. more...

Certified Purchasing Professional

Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and more...

Basics of Transport Fleet Maintenance

Objectives: By the end of the program, participants will be able to: Distinguish the important from the unimportant in managing the maintenance of a fleet (cars, buses, trucks, materials handling equipment, ). Identify the critical vehicles, mechanics, vendors and drivers costing money. Apply new ideas to reduce maintenance calls and fuel consumption. Slash paperwork and improve warranty more...

Materials & Supply Chain Management

Objectives: By the end of the program, participants will be able to: Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the more...

Handling & Resolving Contractual Claims

Objectives: By the end of the program, participants will be able to: Identify and avoid causes for contractual claims. Recognize the different types of claims and how to prevent and/or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution. Practice and discuss, through a project, all aspects of handling and resolving contractual more...

Project Management Skills

Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses more...

From KnowledgeWoods Consulting Pvt. Ltd.

Customer Relationship Training

PROGRAM OVERVIEW: Building STRONG CUSTOMER RELATIONSHIP is a TWO DAY Interactive Program designed to provide the participants a HANDS-ON APPROACH on how to establish effective customer relationships DURATION: TWO (2) DAYS Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the principles behind their use. KnowledgeWoods more...

From Tekno Point Multimedia

Advance Coldfusion MX 7

...ucturing your code with ColdFusion Components, gracefully handling errors and exceptions, encapsulating your user-interface with custom tags, leveraging external Java code libraries and creating highly interactive interfaces using Flash Forms. It includes optional content on exposing and reusing application functionality as web services and working with XML documents. This course focuses on more...

ActionScript for Designers

...d methods; then proceeds through conditions, loops, event handling, and animating with ActionScript. Eligibility / Audience: To take this course, you should have: Completed the Adobe (formerly Macromedia) Flash 8: Rich Content Creation course, or have equivalent experience. The desire to learn how to program Flash content using ActionScript. ActionScript Level 2 Description: Flash more...

Air: Building Desktop Applications with Flex 3.0

Air: Building Desktop Applications with Flex 3.0 Eligibility / Audience: To gain the most from this course, you should have: Attended the Adobe Flex: Rich Client Applications course or Have equivalent experience using MXML and ActionScript 3.0 to develop Adobe Flex applications which include the following features: Data Binding User Interface, Container and Navigation components Custom more...

From The Safety Institute of America

Safety Committee Boot Camp with OSHA 10-Hour Topics: Electrical safety, Ergonomics, Establishing an EFFECTIVE Safety Committee, Fire Protection and Prevention, Hazardous Materials, Hazardous Communications, Introduction to OSHA, Machine Guarding, Materials Handling, Means of Egress and Emergency Action Plans, Personal Protective Equipment, The Value of an Effective Safety and Health Program, and Walking and Working Surfaces. Registration fee more...

From Travel Academy of India

Diploma in Travel Studies

1. Basic personality development and Spoken English 2. World Geography and IATA codes 3. Itinerary Planning 4. Reservation 5. Fare Construction 6. Ticketing - Automated & Manual 7. BSP a ticketing & reporting 8. Terms & Terminology 9. Documentation 10. Baggage Handling 11. Conventions & Organizations 12. Time Calculation 13. Tours and Tourism 14. Travel Agency Operations 15. more...

CARGO Management

...ts & Aircraft a Types & Details 6. Consignment Types & Handling Procedures 7. Types of ULDs 8. Ratings a Individual Consignments/ ULDs 9. Acceptance & Dispatch 10. Air Waybill issuance 11. Customs documentation & clearing 12. Forwarders/ Agents a Types & Operations 13. Ground Handling 14. Automation / Computerization 15. Basic Logistics 16. Terms & Terminology 17. Basic more...

Dangerous Goods Regulation DGR This is for students looking to work in an airline, airport or with freight forwarders, cargo agents and be able to apply the international safety standards for transport of Dangerous Goods like explosives, Radioactive material etc.. DGR (IATA) (USD 265 + Coaching Fees) 3 Months/ 2 Hrs Alt days 1. Introduction to the course 2. The manual a Applicability a Limitations a more...

Airport Ground Handling

...on 7. Passenger and Cargo Terminal Layouts 8. Passenger Handling and Customer Service 9. Basic Ticketing and Fares 10. Check In/ Counter Handling and Departure /Arrival formalities 11. Baggage Handling - Acceptance and PIR baggage - warsaw convention, claim etc 12. Aircraft parts and basic Flight Dispatch concepts 13. Ramp Functions 14. Basic Cargo - Types of Cargo/ Loading more...

From The Safety Institute of America

OSHA 30 Hour General Industry NIGHT AND WEEKEND COURSE 349 dollars per student

OSHA 30-Hour General Industry OPEN ENROLLMENT Early Bird Registration Price (If registered by 17 July) $349 $399 per student after 17 July Date: 27, 28, 30, July 3, 4, 6, August 6PM-20PM and 1 August 8AM-3PM Location: Lexington Municipal Complex, 111 Maiden Lane, Lexington, SC 29072 Register at www. safetyinstituteofamerica. com This is an instructor lead class with dynamic more...

OSHA 10 Hour General Industry Aiken South Carolina 49 Dollars Per Student

OSHA 10-Hour General Industry OPEN ENROLLMENT Early Bird Registration Price (If registered by 14 August) $49 $99 per student after 14 Aug Date: 24, 25 August Time: 8: 00AM a 5: 00PM Location: Bridgestone Manufacturing, 1 Bridgestone Pkwy (Industrial Park off of Bettis Academy Rd.), Graniteville, SC Register at www. safetyinstituteofamerica. com This is an instructor lead more...

OSHA 10-Hour General Industry COLUMBIA SC 49 PER STUDENT

OSHA 10-Hour General Industry OPEN ENROLLMENT Early Bird Registration Price (If registered by 26 June) $49 $99 per student after 26 June Date: 6, 7, July 09 Time: 8: 00AM a 5: 00PM Location: Pontiac Foods, 813 Bookman Rd., Elgin, SC Register at www. safetyinstituteofamerica. com This is an instructor lead class with dynamic presentations, photos and videos. Comments from more...

OSHA 30-Hour General Industry COLUMBIA SC 349 PER STUDENT

OSHA 30-Hour General Industry OPEN ENROLLMENT Early Bird Registration Price (If registered by 26 June) $349 $399 per student after 26 June Date: 6-9 July 09 Time: 8: 00AM a 5: 00PM Location: Pontiac Foods, 813 Bookman Rd., Elgin, SC Register at www. safetyinstituteofamerica. com This is an instructor lead class with dynamic presentations, photos and videos. Comments from others more...

OSHA 30-Hour General Industry AIKEN SC 349 PER STUDENT OSHA 30-Hour General Industry OPEN ENROLLMENT Early Bird Registration Price (If registered by 26 June) $349 $399 per student after 26 June Date: 24-27 August Time: 8: 00AM a 5: 00PM Location: Bridgestone Manufacturing, 1 Bridgestone Pkwy (Industrial Park off of Bettis Academy Rd.), Graniteville, SC Register at www. safetyinstituteofamerica. com This is an instructor lead more...

OSHA 10 Hour General Industry NIGHT AND WEEKEND COURSE 49 dollars per student

OSHA 10-Hour General Industry OPEN ENROLLMENT Early Bird Registration Price (If registered by 17 July) $49 $99 student registration after 17 July Date: 10-Hour a 27, 28 July 6PM-10PM and 30 July 6PM - 8PM Location: Lexington Municipal Complex, 111 Maiden Ln., Lexington, SC 29072 Register at www. safetyinstituteofamerica. com This is an instructor lead class with dynamic more...

From Trainers 'n' Mentors

MS Project ...m 4. Tricks and tips to keep you way ahead of others 5. Handling multiple and complicated projects 6. Making the project follow your schedule and not vice versa. Course Outline MS Project - Your dashboard for project management Day1 1. A brief session to discuss and mark problems faced today 2. Scheduling related concepts of PM 3. Why do we schedule 4. Common mistakes in more...

From Global Training Partners

Cross Cultural Intercultural Negotiation Issues and Communication For Expatriate Management Cross Cultural intercultural assumptions relating to negotiation; national negotiating styles; identifying one's own negotiating style; hidden messages in intercultural negotiations; cross cultural negotiating skills; a framework for global business negotiations; negotiating with Americans, Europeans and Asians; position-based and interest-based negotiating; winning strategies for the global more...

From Wise Ltd.

SQL Server 2005 Integration Services SSIS Fundamentals This presentation provides detailed treatment of the following SQL Server 2005 Integration Services (SSIS) topics: - Creating and managing SSIS packages - Connecting to, querying and transforming disparate data sources - Scripting - Business Intelligence and data warehousing considerations - Event handling - SSIS problem determination - And the like. Prerequisites: At least six (6) more...

From Trainers 'n' Mentors

Communication Skills

Communication Skills What to Say and How to Say It Program Overview Some people seem to be able to say the right thing no matter what the situation. Their ability to navigate through tense discussions opens doors in the business world that may have otherwise closed. During this training program, participants will learn the secrets of communication pros, including building personal more...

From HBF Networks

Cisco Unified Communications IP Tel Part 1 v60 ...r to an internal number for incoming calls from PSTN, and handling overlapping endpoint directory number issues. o Lab 4-3: Implementing Digit Manipulation * Lesson 4: Implementing Calling Privileges in Cisco Unified Communications Manager This lesson defines how to explain the need and uses for calling privileges and to implement them in Cisco Unified Communications Manager. more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...r to an internal number for incoming calls from PSTN, and handling overlapping endpoint directory number issues. o Lab 4-3: Implementing Digit Manipulation * Lesson 4: Implementing Calling Privileges in Cisco Unified Communications Manager This lesson defines how to explain the need and uses for calling privileges and to implement them in Cisco Unified Communications Manager. more...

From Kawas Consulting SAL

Cold Calling Techniques

...ecretary); Unreturned calls; Opening statements; Handling rejections and objections; Getting into their world; Getting the appointment; Confirming the appointment. IV- Role playing sessions within the participants Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios. V- Real more...

Retail Selling Techniques

...n the features of the product (keep it simple) Step 4: handling objections Handling four types of objections: Price objection Brand objection Delivery objection After sale service objection Step 5: Closing the sale Using closing techniques ask for a decision: method of payment, place of delivery etc Speak to the client as if he already made a positive decision. more...

Advanced Selling Skills

Objectives: This workshop focuses on the changes and challenges taking place in today s dynamic markets and how to face those changes and challenges in an objective and scientific approach. This program can be also delivered in Arabic. Outline: 1- History of sales 2- What is selling? 3- Personal Selling 4- Time management for salespeople 5- Why People Buy? 6- The psychology of more...

Insurance Selling Techniques

It will help insurance agents to open the relationship with the clients, discover their needs, presenting the right product that would comply to the customer needs, handling different kinds of objections, and eventually CLOSE the sale. We have the exeperience required and we are extremely efficient in delivering insurance sales trainigs since we have worked for many years with international more...

From 4 Hour Training

Overcoming Objections

Ask any sales representative what the most difficult aspect of the sales process is and he or she will most likely tell you, "Overcoming customer objections." The successful handling of objections is a delicate skill that requires sales representatives to ask the right questions, identify customer needs, and satisfy expectations. more...

From Making the Link

Business Development

Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive more...

From Virtualization Technology Computing Services Private Limited

VM Administration in Hyderabad

...g for VM Networks a Load-Balancing a Detecting and Handling Network Failure 5. Storage a How Fibre Channel is used with ESX Server a Addressing SAN LUNs in the VMkernel a Making SAN Storage Available to ESX Server a How iSCSI is used with ESX Server a How iSCSI Storage Authenticates the ESX Server a iSCSI Software and Hardware Initiators a VMFS a more...

VMware Administration Training in Hyderabad

vmware training in hyderabad

...eaming for VM Networks a Load-Balancing a Detecting and Handling Network Failure 5. Storage a How Fibre Channel is used with ESX Server a Addressing SAN LUNs in the VMkernel a Making SAN Storage Available to ESX Server a How iSCSI is used with ESX Server a How iSCSI Storage Authenticates the ESX Server a iSCSI Software and Hardware Initiators a VMFS a Multipathing with Fibre Channel more...

From CertFast Testing

ACLS in Spanish ...handling patients who are experiencing serious medical emergencies such as cardiac arrest. ACLS also refers to the skills and training necessary to use the protocol safely and properly. Because ACLS involves advanced medical skills, certification and training in ACLS is only offered to medical professionals such as doctors and nurses, since lay people do not have the necessary knowledge and more...

From Taylor Performance Solutions, Inc.

Supervisory Skills Workshop

Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance more...

Professional Customer Service Skills Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and more...

Communications and Customer Relations

Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are more...

Managing Conflict

Understand the elements of conflict, recognize conflict management styles, tips for handling conflict, tips for avoiding conflict, enhance conflict management skills.1/2 day for staff and additional 1/2 day for managers. more...

From Last Minute Training

VBA Access Programming This course is designed for students with advanced Access skills who are new to Visual Basic programming. Topics & theories covered include reasons for using VBA in Access, good coding habits, using variables, constants & data types, error handling.... more...

From Highlander PLC

Actionscript 3 Getting Started

This blended learning course combines 3 days of instructor led training with more than 20 hours of additional instructor supported online learning content. It gives experienced Flash designers and developers the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games, develop rich internet applications and more. The course teaches more...

From Last Minute Training

Sage Accpac for Windows Canadian Payroll - Bass The Payroll module is the key to employee relations, benefits, special payroll situations, and government reporting. This course is designed for payroll clerks and human resources personnel alike. Topics Include: * Entering employee records and detailed information * Tracking benefit and RRSP payments * Creating reporting classes for grouping employees, more...

Administration of Commercial Contracts This course provides practical, in-depth guidance on both carrying out the routine but vital responsibilities of contract administration and handling the challenges that typically arise during the life of a contract. more...

Flash CS4ActionScript 30 - 3 Days Course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties & methods; then proceeds through conditions, loops, event handling, & animating with ActionScript 3. 0 more...

Microsoft Excel 2007 Level 3 - VBA Macros Topics included: Building solutions, Macro basics, VBA Programming Basics, VBA User Form Basics, Deployment Basics, Enhancing VBA Code, Handling Errors, Accessing External Data, Excel Automation. more...

Managing Multiple Priorities Work Smarter Not Harder- Nexient ...ed and frustrated. Workloads seem impossible and chaotic; handling multiple assignments and demands from several people is the norm rather than the exception. Ita s no secret that highly successful people are those who have learned to control their days. Time is our most precious and important resource; the ability to manage it effectively is a critical factor of success in today's workplace. more...

Flash CS3 ActionScript 30 - 3 Days - newyyz Course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties & methods; then proceeds through conditions, loops, event handling, & animating with ActionScript 3. 0 more...

ACCISS Sales Development ACCISS focuses on enhancing seven key talents and abilities in twelve different sales development categories including profitable client strategies, getting referrals, asking for action, and handling objections. more...

The Complete Java Course for Professional Developers The Complete Java Course for Professional Developers | | ID: JCompl | Course Length: 10 | Module 0: Overview Of J2ee | Java Platforms Characteristics of "enterprise" Computing J2EE Technologies Multi-tier Architectures Advantages of Multi-tier Architectures Container-based Approach J2EE Application Models | Module 1: The Websphere Server | Websphere Architecture more...

Introduction To C Acquainting Yourself with Objects ...ith Objects | Object Operators Reflection Exception Handling Working with Generics About Serialization File Io Operator Overloading | Module 5: Building a Data Access Layer | ADO .NET Overview Making a Database Connection Using Sqldatareader for Connected Access Providing Client Side Data Using Dataset Updating the Database Linq for SQL Overview About Using more...

Flash CS3 ActionScript 30 - 3 Days Course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties & methods; then proceeds through conditions, loops, event handling, & animating with ActionScript 3. 0 more...

Successfully Handling and Overcoming Objections In this workshop we will explain to you what objections are, why objections are sometimes a positive sign and how to work through objections to satisfy client concerns. Learn how to gain an edge that will make the difference when faced with objections. more...

Managing People From A Human Perspective ...roving performance. It also deals with best practices for handling performance problems, team-building, hiring, and providing effective feedback. The Performance Management Cycle is examined within the context of the Shared Management Model for maximizing results.. Additionally, a wide range of elements affecting peformance outcomes are examined and discussed. LEARNING OBJECTIVES By more...

Microsoft Access 2003 - Level 2 Microsoft Office Access 2007: Level 2 is designed for students who would like to learn intermediate-level operations of the Microsoft Office Access program. The Level 2 course is for individuals whose job responsibilities include maintaining data integrity; handling complex queries, forms, and reports; and sharing data between Access and other applications. This course is also a prerequisite to more...

Conducting Effective Meetings Making Meetings Work Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or more...

Dynamite Sales Presentations A great sales presentation begins with conveying to the customer that you have a comprehensive understanding of their needs and that your products and/ or services are a perfect solution for them. The way to assure customers that you are going to help solve their business problems is by a thorough analysis and understanding of their current business circumstances and a demonstration of your more...

Flash CS3 ActionScript 3 - 3 Days Adobe Flash CS3: ActionScript 3.0 provides experienced Flash designers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds through more...

Plsql Programming for Oracle Professionals This course runs for five full days; from 8:30 am to 4:30 pm. PL/SQL is quickly becoming the most widely used programming language for Oracle. In this instructor-led course, we will explore topics such as: * The Oracle Development Environment * Creating the Database * Creating Tables * Structured Query Language Basics * Advanced Structure Query Language * PL/SQL Language more...

Developing Web Applications with PHP 5 Full Days Canadian Beaver Training's Ottawa and Gatineau training centers provide concrete, skills based, results driven and adult focussed software training, technical training and business skills training. We use a structured and effective teaching methodology in the development and delivery of all our courses. Canadian Beaver Training's mission to provide comprehensive bilingual training and consulting more...

Microsoft Access 2007 - Module 1 Basic 2 Days Objectives * Understand data base architecture and its components * Opening, closing data base and handling objects * Knowledge about table structure * Creating single queries * Creating single form and report more...

Microsoft Access - Module 1 Basic 2 Days Objectives * Understand data base architecture and its components * Opening, closing data base and handling objects * Knowledge about table structure * Creating single queries * Creating single form and report more...

Access 2003 VBA Programming Level 2 (3 Days) Location: Toronto Date: 2008-05-07 List Price: $1100 Offered Price: $880.00 Seats Available: 2 This course picks up on where the VBA Level 1 course leaves off. Here we look at: working with recordsets, debugging code, creating custom functions, error handling, and creating dialog boxes that drive reports and query forms. For more information please call 1-877-313-8881 or copy this link into more...

From Harlequin Solutions.

Flash CS3: ActionScript

Adobe Flash CS3: ActionScript provides experienced Flash designers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds through more...

InDesign CS2 Advanced

...handling and text wrapping techniques, working with tables, drawing in InDesign, advanced methods of working with process and spot colours, using object libraries, InDesign s advanced transparency options and creating customised pdfs. You will also explore InDesign shortcuts, workflow management issues and receive hints and tips from experienced InDesign professionals. Prerequisites: You more...

From Ascend Training

Adobe Flash CS3 Level 2: Actionscript 3.0

...d methods, then proceeds through conditions, loops, event handling, and animating with ActionScript. Please contact us regarding pricing and availability. Students must have a strong working knowledge of Adobe Flash CS3. Ascend Training has 2 facilities in downtown Chicago and suburban Deerfield. We also offer onsite training around the country and internationally. All our instructors more...

From Hands On Technology Transfer, Inc.

Learning to Program with C#

...ands on labs. Structured programming techniques and error handling are emphasized. The course includes the processing of command line arguments and environment variables so students will be able to write flexible, user-friendly programs. This class is intended for non-programmers. Students who already understand fundamental structured programming and object-oriented techniques should not more...

JavaScript Programming

This hands on JavaScript training course provides the knowledge necessary to design and develop dynamic web pages using JavaScript. It introduces students to JavaScript and how the language can be used to turn static HTML pages into dynamic, interactive web pages. Students will learn the syntax of the JavaScript language and how client-side scripts interact with server-side programs. Additional more...

Learning to Program with Java

This hands on Java Programming course provides an introduction to programming using the Java language. Students are introduced to the application development cycle, structure of programs, and specific language syntax. The course introduces important algorithmic constructs, string and character manipulation, dynamic memory allocation, standard I/ O, and fundamental object-oriented programming more...

Microsoft Windows System Programming

...es as well as explaining advanced memory management, file handling and asynchronous I/ O, multi-threaded processes, and techniques applicable to high-performance and large-scale software systems. The attendee will create various types of Windows system programs, such as services and dynamic-link libraries. Code optimization and portability issues, particularly to 64-bit platforms, are stressed more...

Java Programming

...lections API, fundamental I/ O, exceptions, and exception handling. Students are introduced to GUI programming using the Swing library as an example of a GUI API. The course is designed to leverage the participants' existing programming skills and to highlight the new and extended features of the Java programming framework as compared to other common languages. Comprehensive lab exercises more...

ASP.NET Programming Using Visual Basic.NET

... sources and display data. Other topics include: error handling and debugging; using Web. config to control application configuration; uploading files and sending e-mail; using master pages to provide a consistent look and feel to a web application; developing and consuming web services; file I/ O; using XML data with DataSets; and deploying ASP. NET applications. Comprehensive labs and more...

Windows Forms Programming Using C #

... sources and display data. Other topics include: error handling and debugging; using a .config file to control application configuration; developing and consuming web services; file I/ O; using XML data with DataSets; and deploying windows forms applications. Comprehensive labs and exercises provide the students with experience creating and deploying windows desktop applications. This more...

Windows Forms Programming Using Visual Basic.NET

ASP.NET Programming Using C#

From Networx Technologies

Java training in Chandigarh ... manager a Frame a Text field a Button 5. Event Handling a Event Delegation Model a Event Source a Event Listener a Event Trapping through inner Class a Event trapping through outer class a Event trapping through same class 6. AWT Components & their listeners a Checkboxes a Option button a Label a List a Choice a Text Area a Scrollbar 7. more...

PHP training in chandigarh PHP is a powerful server-sides scripting language for creating dynamic and interactive web-Sites. PHP is the widely-used, free, and efficient alternative to competitors such as Microsoft's ASP. PHP is perfectly suited for Web development and can be embedded directly into the HTML code. This course gives you an excellent grounding in how to harness the power of PHP and MYSQL for websites and more...

From Future Media Concepts

ActionScript 30 for Adobe Flash Professionals ActionScript 3. 0 for Adobe Flash Professionals provides experienced Flash designers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then more...

Advanced ColdFusion 8 Development ...ucturing your code with ColdFusion Components, gracefully handling errors and exceptions, encapsulating your user-interface with custom tags, leveraging external Java code libraries, and creating highly interactive interfaces using Flash Forms. It includes optional content on exposing and reusing application functionality as web services and working with XML documents. This course focuses on more...

From BodhiH Training Solutions

Communication Skills and Presentation Skills ...jection to create impact a Powerful body language a Handling questions from difficult audiences a How to design and use visual aids to support your message a Projecting a credible image a Communication skills a How to read an audience a Writing impromptu presentations a Using equipment expertly All our corporate training programs are customized to the clients more...

Personality Development Program ...t a Team Building a Time and Stress Management a Handling Criticism a Positive Health a Food habits and Meditation a Goal setting - Creative Visualization - Law of Attraction a Living a created life - Personal Leadership a Enjoying the Journey called a Lifea All our corporate training programs are customized to the clientsa requirements. For more information more...

Customer Service Skills ...a Building Rapport a Interpersonal Relationship a Handling angry customers a Customer delight a Cost of poor-customer service All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560 016, more...

From Digital Training & Designs

Flash: ActionScript

Macromedia Flash Professional CS3 ActionScript. This course covers fundamental programming techniques in Flash with a more formal discussion of Object-Oriented Programming concepts and how they are implemented in ActionScript 2. Variables, conditionals, loops, event handling and animation will be discussed while working on practical realistic projects. Script Assist will not be used in this more...

From VIP Close Protection Ltd

VIP Close Protection With more then 10 years experience in professional VIP protection, special missions which we still offer and additionally experience of our agent's who all were in French Foreign Legion. Since 1996 our institute in Poland ,Warsaw offers and organizes all levels of instructors training courses."VIP Close Protection Academy" , it offers following main and the best trainings that are in use in the more...

From Corporate Coach Group

Management Training

The programme is designed for managers who need a practical method to help them to become immediately more effective. The purpose of the training is to help managers interact with people in such a way as to improve productivity and create a good atmosphere. Team leaders will achieve additional skills that will help them to be more effective and confident. The training style is practical, more...

Conflict Management Training

Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles. On this course, you will learn exactly how to handle conflict situations and difficult people. The purpose of the training is to help managers interact more...

From Frankel"s Infotech

Enterprise Java

...de technologies with Servlets a A deep-dive into Event Handling with Servlets Extensible Markup Language a The purpose & Nature of XML a XML Syntax and Structure rules a Working with the Document Type Definition a Creating new markup languages using the above. a Exploring the Extensible Style Sheet Language a Transforming XML to other markup languages a Intro. to XML more...

From Treeline Training, Inc.

Diversity Awareness Training This course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them. The impact of perception is also examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict successfully, more...

From Centre for Creative Thinking

Conflict Management ... a Apply appropriate conflict management strategy when handling conflicts@Work a Apply appropriate influencing strategies to win peoplea s support and commitment. a Develop and apply specific action plans when managing people with difficult behaviour. a Apply the key EQ competencies in their course of work. COURSE OUTLINE: a Causes of conflict in the workplace a Creating & more...

From Frankel"s Infotech

Cyber Crime Investigations ...ts o Recovering Deleted Evidence o Password Cracking o Handling Encrypted Files o Handling Steganography issues o Handling Hidden Data o Using Key Loggers for Investigation o Searching for Keywords o Investigating Email Headers a Handling real-world investigations o Orkut Fake Profile Cases o Email Account Hacking o Credit Card Fraud o Online Share Trading Fraud o Tax Evasion more...

Core & Advanced Java

...mportance a Practical implementations of the Exception Handling Mechanism a Creating and working with Threads a Exploring Thread Synchronization a Swings Advance Java a Java Network Programming a Inside the Java Virtual Machine a Java Security a Using Remote Method Invocation a Exploring the Java Database Connectivity a Advantages and Disadvantages of all 4 types more...

From iQrate Consulting Services

SQL Server 2005 The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2005 and administrative tasks of SQL server2005. In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This more...

From JMC Consulting Sdn. Bhd.

Customer Service

Despite the public relations hoopla that surrounds customer service today; exemplary service is the exception rather than the rule. There is a gap between the slick ad campaigns and corporate mission statements on the one hand, and the realities of everyday customer experiences on the other. Customer service today has many new challenges. It requires the most contemporary and most professional more...

From Ace Technologies

C Programming

...et a edge over others in advanced C programming like file handling and much more... Course Objective: This C training course is designed to give a solid grounding in key aspects of the language . The course covers all of the important features of C programming, ensuring an understanding of the principles which underpin the design of effective, high-quality, and delivered software. The more...

From Camo Process AS

Multivariate Data Analysis with Chemometrics & Spectroscopic Applications Level 1

Our module Multivariate Data Analysis for Spectroscopy presents methods and applications for analysis of spectroscopy data using The Unscrambler�. The Unscrambler� Overview Visualizing Visualizing Data through Plots Modifying Variable and Sample Sets Data Pre-Processing PCA Regression Methods: PCR, PLS, MLR Outliers in PCA and PLS Inspection (Evaluation) of Data more...

From Security University

QFE Qualified Forensic Expert Certification with QFE License

Finally, a Forensics class that teaches hands-on Tactical Forensics skills with validating practical labs. Earn your Q/ FE Qualified/ Forensic Expert Certification & Examiner License. This class is for students who want a comprehensive understanding of Forensic Examination and not just concepts of investigations. Cyber crime is outperforming traditional crime. Qualified/ more...

From Casino Surveillance News

Onsite Casino Security Basics This course, two full days in length, is designed to put Casino Surveillance and Security into teamwork operation. It includes basics of both Surveillance and Security operations. It focuses on how they work together to handle incidents in the casino environment, gather evidence to reduce losses to the casino due to theft, cheating, and internal theft, as well as incidents of major casino more...

From Graham Roberts-Phelps (8020 training)

Sales Accelerator - a new model of sales skills Sales Accelerator is a process driven method for increasing sales and improving sales productivity. Key features Based on a 'new' code or model of selling, combining equal focus on ACTIVITY, VALUE and CONVERSION. Ten core principles - that improve customer experience and sales results. Advanced consultative selling skills, utlising the skills of influence and NLP. Achieve great more...

From NACE EDUCATION

Linux

... systems * Checking and Repairing Filesystems * Handling removable media * File system attributes * Using Disk quotas. LVM, RAID and SWAP management * The Logical Volume Manager (LVM) * Basic LVM design and configuration * Software RAID using Raid tools * Implementing RAID0, 1 & 5 file systems * Hot swap replacement * Simulating RAID disk more...

PHP Hypertext Preprocessor ...files, local and remote * Reading and writing files * Handling file permissions * Handling file ownership * File locking * Opening and reading directories * File uploads from the browser/ user Other I/ O Issues in PHP * Getting IP addresses from visitors * Getting referring URLs from visitors * Environment variables * Showing different content to different browsers (IE, more...

From Pierson Requirements Group

Facilitated Session Leader ... feedback from the instructor - Practice techniques for handling difficult groups and common people problems - Enhancing your skills as a facilitator - Building agendas and scripts for facilitating a successful session The objectives of the seminar are to: - Provide practical exercises for: active listening skills; planning a session; building agendas for decision making sessions; more...

From Affinity IT Training, LLC

Java Foundation Classes Swing

...nents and features of JFC, common Swing components, event handling, top-level, JPanel and Box containers, common layout managers, basic controls, bounded range components, table control, menu bar and toolbar, purpose and usage of JOptionPane, JFileChooser, JColorChooser and JDialog dialogs, Pluggable Look and Feel mechanism, JTabbedPane and JScrollPane, Graphics class features and more...

JAXP with SAX and or DOM

Essential skills for processing XML documents within a Java application. Topics in this course are XML review, SAX vs. DOM, what is JAXP, creating SAX and DOM readers and parsers, setting SAX handlers, handling SAX XML events, DOM document info, DOM node type fields, informational DOM node methods, DOM node values, processing a DOM tree by nodes and DOM tree manipulation. Audience:Java Developers more...

Mastering VBScript

This course teaches the fundamentals of Visual Basic programming, including syntax, event-driven programming, compiling applications with the native code compiler, working with controls, handling run-time errors, manipulating form and control properties, and much more. Audience:Web Page designers seeking to perform client-side input validation, and Browser based processing within Internet more...

Applying ADO NET

In this advanced course, you will become familiar with strongly typed DataSets and learn their advantages and see how to leverage the power of XML through serialization, Diffgrams,and the XMLDataDocument object. You will understand migrating and interoperability issues with ADO, as well as handling errors. Learn valuable techniques for building both Web and Windows applications. Audience:Database more...

Object-Oriented C

This course presents some of the more advanced C# language topics including operator overloading, using collection and string classes, managing events, and exception handling. Audience:Programmers who need to design and develop C# applications. more...

SQL Server 2005 Additional Topics

This course examines SQL Server 2005 essential application, support, and maintenance topics - features you can use for high-availability, stability, reliability, and scalability of databases, plus enhancements for processing large amounts of data, handling complex data structures, implementing asynchronous messaging, and working with XML. Audience:SQL Server 2005 administrators seeking advanced more...

SQL Server 2005 Administration

Learn about the features of SQL Server; how to design and create a database; and how to build basic queries using Transact-SQL. Learn how to build effective views, stored procedures, triggers, and user-defined functions, using Transact-SQL. Learn about the new enhancements to the Transact-SQL programming language including improved support for error handling and hierarchical queries, and more...

SQL Server 2005 T-SQL

Learn how to build basic queries using Transact-SQL, the language of SQL Server. Learn how to build effective views, stored procedures, triggers, and user-defined functions using Transact-SQL. Learn about the new enhancements to the Transact-SQL programming language including improved support for error handling and hierarchical queries, and how programmers can now use .NET languages like C# and more...

Learning to Program in Visual C 2005

Learn to use Visual Studio 2005 to explore the Visual C# 2005 language. Learn about data types, variables, and operators, along with all the important flow control structures. The course moves on to working with data structures, such as arrays and collection classes, before finishing up with discussions of generics, handling exceptions and working with delegates and events . Audience:Technology more...

From Leaders Workshop

Effective Time Management

...Time-Management Matrix Rating Priority using Time Log Handling Interruptions (Minor & Major) Learning to say "NO", overcoming the devil of Procrastination Developing Action Plan Imagine: a time management workshop that's actually worth everyone's time! Mr. Suterwala has customized, designed & executed Time Management Workshops for the following ORGANISATIONS Asian Paints Alkyl more...

From Police Mountain Bike Training

Police EMS Mountain Bike Training

Co- Sponsored Training Courses EMS Mountain Bike Course Security Mountain Bike Course Police Mountain Bike Course Multiple areas of expertise In-Service Training 2 & 3 Day Courses Basic Maintenance Civilian Bike safety Classes School Bike Safety Classes One on One Instruction Need us to come to you? Just give us a call or email us with your request. Customized Training / Can break up more...

From Ora Solution

Oracle Application 11i Technical Trained Resource Programe ...omization?, Forms Customization?, Implementing Calendar?, Handling Attachments?, Implementing Find windows?, Special Menu?, Custom Library?, Folders?, Inbound Interface?, Outbound Interface?, FND_CONCURRENT and FND_FILE?, API?, Documentation?, SQL*Loader?, Printers?, Troubleshooting Academic MCA, MSc, BE, BTech (With excellent communication skills) Location of Work Willingness to more...

From Fathom Corporate Training

PRESENTATION SKILLS WORKSHOP

This critical workshop aids participants in building and delivering a powerful message to both internal and external clients. It is one of toughest courses that a participant can take, but yields the highest results. The course will build participants skill selling, informing, motivating, or building consensus with an internal audience. This highly interactive workshop focuses on audience more...

From North Iowa Area Community College John Pappajohn Entrepreneurial Center

Ultimate Sales Academy USA

...try sector. Students will videod be making presentations, handling objections, closing and all other aspects of the sales process. Sales planning, ethics, and suitability for a professional sales career are all addressed. There is also ongoing follow up after completion. This course is suitable for both new and experienced sales professionals. It is not an inexpensive course, only those very more...

From ECO MAX Training & Learning Centre

Psychology of Selling Professional Selling Closing Techniques Sales people are the most important in the business. Without sales, the transaction will not take place and there will no customer for any businesses. The stronger the sales team in the organization, the more successful the organization become. Therefore, training your sales team is the ultimate most important task all managers have to do when come to managing business. These courses will more...

From Shandy Consultancy Services

C/C++

We delivers quality concepts, which is industry oriented and customer focused. 1.Intro to Programming Languages 2.Intro to C. 3.Identifiers and Variables 4.Programming Structure of C. 5.Control Structures 6.Arrays 7.Pointers ,Crons and Pros of Pointers 8.Files. 9.Pre Processors. Part-II. 1.Object Oriented Programming Language 2.Objects,Classes 3.Inheritence 4.Polymorphism 5.File Handling In C . more...

From Fathom Corporate Training

TIME MANAGEMENT SKILLS WORKSHOP

... outside our own sphere of influence. We are tasked with handling more with less. Putting out fires and responding to multiple interruptions and changing priorities becomes the bulk of our workday. Consequently, at the end of the week, month and year, we have not met our own objectives and feel disenchanted. If this sounds like your experience, then this Time Management Skills workshop is more...

From Advanced Concepts

MS Access Basic - Advanced ...ccess allows students to develop a database from scratch. Handling Queries and Simple Reports Target Students: Stock Controllers, Database Developers, Human Resource Mangers, Client Liaisons etc. Prerequisites: Windows 2000/ MS Word 2000 Basic Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities. Benefits: Developing a more...

MS Outlook Basic - Advanced ...dressing E-Mail Adding a Custom Signature Setting Message Handling Options Using E-Mail as a Voting Tool Receiving Mail Replying to Mail Flagging E-Mail Options Tracking E-Mail Message Deleting Mail Creating a New Mail Folder Moving Mail into Folders Contacts Adding Contacts Adding Contacts from Same Company Sort Contact List Communicating with your Contacts Dialing a Contact Write a letter more...

Presenting with Confidence Overview Developing effective professional presentations and addressing groups with confident imperative business skills today. This course addresses the skills required to delegate effective presentations with confidence. After completing this course, participants will know how to: X plan and prepare an effective presentation X demonstrate effective presentation and communication skills X more...

customer services ...eds Topic 2C: Create a Positive Last Impression Lesson 3: Handling Complaints Topic 3A: Make it Easy for Customers to Complain Topic 3B: Resolve the Problem Topic 3C: Cope with Upset and Difficult Customers Lesson 4: Delivering Excellent Customer Service on the Telephone Topic 4A: Answer the Telephone Topic 4B: Project a Positive Image Using Your Voice Topic 4C: Transfer Calls Topic 4D: Take more...

From Mt Xia Inc

Korn Shell Programming

...multiple files Interacting with running processes * Handling error signals * Defining post-termination actions such as notification, cleanup * Reinitializing or getting status Accessing network servers * Contacting a network server * Exchanging data with a network server CREATING "PRODUCTION QUALITY" SCRIPTS Ensuring environmental control * Checking and modifying more...

From Shandy Consultancy Services

Java/J2ee

...d Applications. 5.AWT and Swings. 6.Java Packages 7.File Handling in Java 8.Exceptions,Threads 9.Networking Part-II. 1.RMI 2.CORBA 3.JSP 4.Servlets. Part-III. Module 1 EJB Component Model Module 2 Developing Session Beans Module 3 Basics of Entity Beans Module 4 Developing CMP Entity Beans Module 5 Assembling and EJB Components Into an Application Module 6 Developing more...

Sybase Replication Server DBA

CHAPTER 1 Introduction to Replication Server CHAPTER 2 Replication Server Technical Overview CHAPTER 3 Managing Replication Server with Sybase Central CHAPTER 4 Managing a Replication System CHAPTER 5 Setting Up and Managing RepAgent CHAPTER 6 Managing Routes CHAPTER 7 Managing Database Connections CHAPTER 8 Managing Replication Server Security CHAPTER 9 Managing Replicated Tables CHAPTER 10 more...

From Institute of Piping Engineering & Building Services

Piping Design and Engineering Training ..., Formal Analysis, Flexibility Stresses, Reactions Fluid Handling Fluid & Flow Classification, Governing Equations, Energy Losses, Compressible Flow, Incompressible Flow, Unsteady Flow. Head Loss Calculations. Laminar & Turbulent Flow, Fanning Friction Factor. Piping System / Standard Piping Details Plant Utilities, Utility Stations, Meter Runs, Sewer and Underground Piping Systems. Pipe more...

From MindSafety Limited

MindSafety 'CHANGE YOUR MIND ABOUT SAFETY' Seminar with EDDIE WOODS

Conducted as a powerful perception-changing presentation, and is an excellent 'intro' into the world of MindSafety. This event can also be supported by additional break-out 'insight' sessions covering specific topics the client may wish to focus on, such as Risk Perception or Manual Handling. more...

From LJL Seminars (tm)

Handling Customer Complaints

This two-day comprehensive customer service training program focuses on handling customer complaints. During this workshop we will cover everything from understanding what customer service really is to learning how to handle complaints effectively. DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position more...

How to Effectively Present Your Ideas

This is the perfect two-day workshop to help you become a more dynamic speaker and presenter. This workshop will teach you how to improve your presentations and improve your confidence. You will also learn how to properly structure your presentations, how to use visual aids, gestures and speaking postures. You will also be provided with some physical and mental techniques you can use to reduce more...

From NGMTraining

Health and Safety / Manual Handling

NGMTraining offers only externally awarded qualifications in relation to Health and Safety,and associated courses. This is your guarantee that the course is fit for purpose, in that it as been independantly assessed for content and resources provided. Our CIEH qualifications are the ideal value for money answer to your Health and Safety training needs. All courses can be run at your own more...

From Spectra Mind Solutions

Prep Courses for Business Analyst Certifications at Hyderabad,Bangalore,CHennai,Kochin,Noida ,Newdelhi,Pune,mumbai

...rld. A certified business analyst becomes an expert in handling business needs of an organisation and determining best solutions. The program includes hands-on work experience in business analysis through the CBAP application process and passing the IIBA CBAP examination. The eligibility criteria for Certification emphasise on work experience rather than educational degree. The CBAP exam more...

From FranklinCovey South Asia

Leadership Workshop Great Leaders Great Teams and Great Results - India ...R Directors, Training & HR Heads, Projects Heads & People Handling Large teams, Sr. Executives. This 3-day workshop would help the Leaders in Inspiring Trust, Understanding People, Allocating Resources, Executing Goals & Top Business Priorities and Reaping Results. we are excited to see you & welcome you for 3 days a Leadership Effectivenessa workshop To register, kindly send us more...

From Petroleum Training Institute

Analytical Instrumentation Systems ...re listed below. Sampling of Liquids and Gases Sample handling for process gas chromatographs Pressure let down systems General analyser housing design Sampling of solids and slurries Thermal Conductivity and Refraction Introduction to thermal conductivity and refraction Measurement of density Measurement of viscosity Measurement of moisture Electrolyte Conductivity Measurement more...

From Deccansoft Software Services

Complete MSNET Course - 12 August 2009 ...rphism * Working With Collections * Exception Handling * C# Features * Data Streams and Files * Working with Components / Assemblies * Interoperating With COM Components * Multithreading * Data Access using ADO. NET * WinForms * XML * Windows Services * Packaging and Deployment * Debugging and Tracing * Basic of HTML and more...

From Lark Training

Effective Meetings

This course will enable individuals to ensure meetings are focused on the business. Make meetings more productive, introduce behaviours and ground rules to ensure meeting participants get the most out of meetings, make people look forward to meetings and see them as opportunities instead of threats and benefit from the skills of handling discussions. more...

From Frisco Tech

INTERNSHIP TRAINING PROGRAME

...rtners for Microsoft/ SUN Micro system/ ORACLE/ Telecoms, handling the academic project for Final year students for Fourth successful year on areas of Networking, Security, Protocol Development, Device drivers, AdHoc Network, mobile technology, Wireless Network, Optical Communication, Grid Computing, GPRS, artificial intelligence, Telecom Technology of very Latest technology. We are handling more...

From XTrack Egypt

Presentation skills This course will assist any presenter, to increase his/ her effectiveness in conducting group presentations. Program contents: *Importance of group presentations. *Planning group presentations (objectives, arrangement, audience) *Conducting group presentations. *Handling audience responses. *Follow-up. *S&M Action plan. more...

Multiplying sales with impact This course is designed for all sales people to enable them to be more confident, assertive, an professional in their communication with their customers. Program contents: *Assertive communication.*The 4 rules of Effective Communication. *Developing useful questions.*Assertive handling objections. *Assertive Commitment.*Full Assertive presentation *S & M sales multiplier Action plan. more...

From IT Updates Inc

SAP BI training ...ransformations and debugging routines 5. DTP & DTP Error handling 6. Concepts a Bi Integrated planning, BI Accelerator and Analysis Process Designer ( APD ) c) SAP BI a Data Warehousing ( DW ) 1. Overview, Positioning & Fundamentals of Data Warehousing 2. Objects in the BI DW layer 3. Data Acquisition & Transformation from SAP Source Systems 4. Data Acquisition from other systems more...

From XTrack Egypt

Competency Based Selling This program will introduce to participants the key competencies each and every sales person need to master in order to be able to generate sales and achieve progress in his career through a 2 days full of activity, practice, games, workshops, and a lot of fun and enthusiasm. The program starts by an introduction to general then specific business understanding and tackles each area of the selling more...

From Bigtec Pvt. Ltd.

Use Case Modeling

The goal of the software development is to develop quality software - on time and on budget - that meets customer's real needs. This goal can be reached only through effective requirements management. Requirements errors are the most common type of systems development error and the most costly to fix. A few key skills can significantly reduce requirements errors and thus improve software quality. more...

Design & Implementation Of SQL Server 2000

The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2000.In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This course covers data modeling, database objects, more...

From Technology Training, Inc.

Telemetry Systems

This short course introduces telemetry systems, carrier signal modulation and telemetry standards. Background is provided in dB, sensors, filtering, signal waveforms and Fourier analysis, to enhance understanding of telemetry modulation techniques. Data Bus standards, bit encoding, special PCM formatting and time codes are discussed. Range Telecommunications, computer systems, and data handling more...

Understanding ISO 17025

In this short course, ISO standard 17025's impact on test and calibration laboratory operations is analyzed clause by clause. Management requirements are discussed in detail, including organization, the quality system, document Control, contracting issues, handling of complaints, nonconforming work, corrective and preventive action. Technical requirements, including personnel training and job more...

From Occupational Safety Training Institute

Occupational Safety Trainer

Occupational Safety Trainer This intensive 40-hour course provides a clear and concise explanation of the responsibilities concerning employee safety and the relative OSHA Standards. The purpose of this training course is to provide you with an overview of the basic knowledge and skills needed to become a successful safety trainer. Information relevant to planning, preparing, presenting, and more...