Online Handouts eLearning

A Step-by-Step Guide to Building a High-Performing Team In sports, at work or on the job, high-performing teams always come out ahead! This is why organizations spend billions of dollars yearly on efforts to cultivate and sustain them. Building a successful team does not have to be so expensive. Certain attributes are common to all teams that continuously excel. If you know these attributes, understand how to cultivate them, and have the discipline to  more...

Keys to Changing Organizational Culture Have you heard the saying, a culture eats strategy for luncha ? The best-laid plan often submits to cultural limitations. An organization cannot sustain results that its culture cannot support. Your organizationa ™s culture must therefore be primed to support excellence. Whether you are a seasoned change agent or a leader looking to address the barriers in your corporate culture, this  more...

Achieving Optimal Workplace Success through Effective Communication Communication is the means for building a strong, trust-based relationship at work and elsewhere. Many talented individuals and teams fail to accomplish their goals due to ineffective communication. If you and your team want to maximize your potential and achieve optimal results, we highly recommend this seminar. In this seminar, you will learn: How to harness  more...

Best Practices in Employee Performance Management Every organization is challenged with managing performance. In many companies, the so called performance management system is a burden that gets in the way of workers being able to perform their jobs. If youa ™re looking for a strategic, efficient, result-oriented approach to Performance Management, this seminar is for you. In this seminar, you will learn: Current research on best  more...

Keys to Achieving Superior Workforce Performance Superior performance emerges when talented workers willingly and unreservedly harness and invest their talents in an organized and optimally productive manner. This seminar carefully explores both the employer and employee perspectives in achieving superior workforce performance. It gives you the key to taking performance to a higher level in your organization. In this seminar, you will learn:  more...

How to Engage Motivate and Retain Top Talent Employee Engagement refers to a workera ™s willingness to voluntarily and optimally invest his or her CAPABILITY and an employera ™s commitment to providing the necessary tools and support for the good of the organization. Capability is the totality of the knowledge, skills, abilities, network, access, self-discipline, passion, and perseverance that each worker brings to the job. If you  more...

Ten Principles for Bringing out the Best in Others The most ennobling, innovative, and profitable of human accomplishments often result from the efforts of people who strive to reach their full potential. The Ten Principles ® is about helping you and your employees to maximize your potential. When carefully implemented, the principles will significantly improve performance and results in your organization. In this seminar, you will learn:  more...

Managing Disruptive Key Employees Organizations face a tough challenge when key employees exhibit disruptive behavior. Also known as top contributors, these employees possess specialized knowledge or skills that are critical to the success of the business or manage important clients or large accounts that might be lost if they left. Their actions have a direct impact on the bottom line. In some cases, particularly in small and  more...

A Step-by-Step Guide to Conflict Resolution Have you heard employees use the words a bullya , a victima , a paina , or a sadista to describe coworkers? These common labels indicate the potential for or presence of conflict in the workplace. Although conflict occurs in every organization, if not properly managed, it has the potential to destroy relationships, increase absenteeism, create health problems, and lead to waste of time,  more...

A Step-by-Step Guide to Becoming an Effective Coach In the past, only consultants and some HR pros were viewed as coaches in the workplace. Coaching was mostly limited to executives. As the value of coaching has become more apparent, organizations are realizing that all employees can benefit immensely from it. However, it is cost-prohibitive to use third parties to coach an entire workforce. Leading organizations have learned something else: you  more...

Presenting Your Case Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It  more...

Advanced Features of PowerPoint 2002 The Advanced Features of PowerPoint 2002 WBT is the second course of the Office XP: PowerPoint 2002 curriculum. It familiarizes users with the advanced features of PowerPoint that can be used to enhance their presentations. These features include inserting objects, such as charts and animations. Additionally, this course guides users to efficiently share their presentations with a workgroup and  more...

Creating Reports Charts Macros with Access 2002 ...g report and chart designs, and creating various types of handouts for them. Additionally, the course guides the users to use Access as a back-end application for database-driven Web applications using data access pages. Furthermore, this course explains the tasks involved in creating macros that respond appropriately to various events occurring on a database object. All System Administrators,  more...