Online Hands eLearning

Privacy Information Security ...t consumers have come to expect. If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business implications that extend beyond the privacy of any one individual. Private information relative to certain businesses and industries is protected by various laws. For example  more...

Leading a Customer-focused Team ...Team The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed.This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains  more...

PPE Hand Protection ...arious types of PPE specifically designed to protect your hands. It will assist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe OSHA requirements related to personal protective equipment, choose the  more...

Analyzing Your Use of Time ... Your Use of Time Do you have too much time on your hands? With all of the pressures of modern life, so few people today do. In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to  more...

Marketing Essentials Place ... Getting your products and services into your customers' hands is not a simple task; a multitude of factors must be considered. How do you select the most effective distribution channels? Should you be targeting your distributors to help promote and sell your products, or should you appeal directly to consumers? How do you build strong relationships with distributors? Place, which focuses on  more...

Cisco Switch 1 0 Inter-VLAN Routing ...hed Networks (SWITCH) v1.0 When a network architect hands off a design to you, switches at the distribution layer, or in a collapsed core, will almost certainly have multiple VLANs connected to them. A switch with multiple VLANs requires a means of passing Layer 3 traffic between those VLANs. As an administrator, you must understand the process and the various methods of routing traffic  more...

The Income Statement The Income Statement Financial statements show the financial performance of an organization. They are comprised of the Income Statement, the Cash Flow Statement, and the Balance Sheet, and are used both internally and externally by a variety of users. The Income Statement can also be referred to as profit and loss statement or statement of operations, and is one of the most important  more...

The Accounting Cycle and Accrual Accounting The Accounting Cycle and Accrual Accounting Accounting involves recording, summarizing, and presenting financial transactions. You need to analyze transactions before recording them in daily journals. Organizations use a variety of accounts, called general ledgers collectively, to record transactions in a number of business areas. A chart of accounts lists all these accounts in the general  more...

Cisco Switch 1 0 Implementing VLANs in Campus Networks ...hed Networks (SWITCH) v1.0 When a network architect hands off a design to you, you must be able to create an implementation plan based on your knowledge of VLANs. As a Cisco administrator, it is important that you understand the purpose of VLANs and how VLAN implementation can simplify network management and troubleshooting, and can improve network performance. You must be able to create  more...

From Beans to Brew: Creating Characters This course explores how to create believable and lifelike characters. Explore character development from birth to death. This course explores how to create believable and lifelike characters. Students will utilize hands-on techniques to explore their own lives and the lives of those around them for inspiration and details. Armed with these ideas, students will then create new characters or add  more...

Poetry For Profit and Play This course is designed to help the inexperienced poet write for profit or pleasure. This course is primarily designed to help the inexperienced poet write for profit or pleasure. Students learn basic forms of poetry such as: metrical, sonnet, rhyme, haiku and free verse. They are then given exercises designed to help them learn the various forms. Each student hands in samples of their work and  more...

Introduction to Dreamweaver MX ...Hands On Training for Dreamweaver MX. Learn from an Expert. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Introduction to Dreamweaver MX 2004 is the first of a 3-part course series. Students will need to have access  more...

Intermediate Dreamweaver MX Intermediate--Students will need to have access to Dreamweaver MX or Dreamweaver and the Internet. Dreamweaver MX - Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271) by Garo Green & Abigail Rudner (2003). In this course the student will be responsible for working through the "Hands On" exercises.  more...

Advanced Features of Dreamweaver MX Dreamweaver MX Advanced - Phase Three Advanced Features of Dreamweaver MX - Phase 3, is the Third of a 3-part course series. Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271-7) by Garo Green & Abigail Rudner (2003). In this course, the student will be responsible for working through the "Hands  more...

Learn HTML All By Yourself- Introductory Learn HTML all by yourself! A 5 week introductory "Lite" course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 6 week introductory course is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your favorite charity, for your  more...

Client/Server Development and Remote Data Access in Visual Basic ...ests to a remote client. This course puts an emphasis on hands on training. As a result, course work is often in preparation for the lab. Pre-Requisites: Beginner-level knowledge of Visual Basic Basic familiarity with database concepts Required Materials: Visual Basic 6.0 MS Access 2000 Internet access Course material is presented through the use of a website with a username and password given  more...

8 Week JavaScript Standard Course with Instructor Interaction A dynamic and complete course on JavaScript. Very hands on.  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...n each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson plan. By actually working through these problems, individuals will learn how to  more...

Authorware for Educators .... This is a self-directed course that provides you with a hands-on experience using an authoring program called Authorware. The textbook introduces you to the major features of Authorware and guides you step by step through the development of several Authorware projects. All of the files that you need for this course have been included with the textbook. You will modify several Authorware  more...

Learn Authorware In 45 Days ... experience is required. This course provides you with a hands-on experience using an authoring program called Authorware. You will create several Authorware projects, which will contain a variety of multimedia objects such as text, graphics, sound, and video. This is a very self-directed course. The textbook guides you step by step through the development of several Authorware projects. The  more...

Word 2000 Expert In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Some skills they will learn include using master documents, subdocuments, and expanded and locked documents; using field references, macros, and revision tools; and applying formatting techniques. In this course, students will learn how to use the advanced features  more...

Word 2000 Level 2 This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of  more...

Word 2000 Level 3 In this course, students will learn how to use the advanced features of Microsoft Word 2000, including master documents, field references, macros, and revision tools. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Real-life scenarios will make the lessons more applicable to users while performance-based  more...

Word 2000 MOUS This comprehensive course is designed to teach students the introductory, intermediate, and advanced features of Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functunality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They  more...

Leading Effective Teams ...hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep the team on track, and tools to  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...mples, system user guide, pop-up definitions, interactive hands-on lessons, simulations, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass two exams: the Core test and the DOS/Windows test. Neither of these exams is included in this training course ? you must pay for and take them at an authorized testing center ? To find a  more...

An Introduction to Linux A Workshop Approach ...hands-on introduction to the Linux operating system. This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a way to familiarize themselves with Linux,  more...

Travel Agency Computer Training Competencies This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...s working on a component of your business plan, practical hands-on learning techniques, peer interaction, and constructive feedback from the instructor. For students who currently do not have a specific idea for a business, it is suggested that they pick a business that they are interested in learning about. For example, an internet-only retailer or a consulting firm. To be a successful  more...

Personal Protective Equipment ...a mission to protect their heads, face and eyes, hearing, hands and arms, skin, feet, and bodies against heat and cold hazards by using proper PPE. Protect each worker with the knowledge and equipment to fly by the potential hazards they face at work with our safety course, Personal Protective Equipment. This course can be taken in a self-directed pace. You can achieve a completed program of  more...

911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with  more...

QuickBooks Pro 2008 ...s, and synchronizing with client management software. The hands-on interactive labs will help you practice what you learn...with or without the application on your desktop. Your expert-led training is presented by Debbie Dalrymple. Debbie has been doing computer training since 1992. Starting her training career at Computer Learning Center in Washington DC working with DOS and early Windows  more...

Adobe Dreamweaver CS3: Essentials ...hands to quickly and easily design, develop and eye catching and manageable websites. During this comprehensive introduction to Dreamweaver CS3 you will cover the basics of how to create Web pages, set links, and insert images, to more advanced techniques for creating page layouts with tables and CSS. This self-directed course can be completed within 90 days or sooner depending on time and  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...liman as your guide, this video series provides plenty of hands-on experience as you learn how to design a typical shopping application, handle external graphic data, and learn how to draw and manipulate graphs and display text data. You'll also look at different types of data and how to load and use them in your Flash applications, and discover how to use the new Component elements in Flash  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ...ctionScript 3 structure and classes. You'll also get some hands-on experience by building several typical games using Flash CS3 and ActionScript. Plus, you will also learn how to build your own ActionScript 3 custom class files. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe  more...

CompTIA A+ Essentials and A+ Specialist Certification Training Courses ...professional with the equivalent of at least 500 hours of hands-on experience in the lab or field. Students will learn the knowledge and skills needed to install, build, upgrade, repair, configure, troubleshoot, optimize, diagnose, and perform preventative maintenance of basic personal computer hardware and operating systems. QuickCert`s A Plus Essentials and A Plus Specialist certificiation  more...

Crystal Reports XI ...ine video instruction is close to 12 hours (including the hands-on practice simulations). However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to  more...

Database Management ...ut your database projects. This course provides you with hands-on experience using Microsoft Access 2002. There are several database projects that stimulate hands-on learning and research. All course work and time frames for completion will need to be met according to the guidelines stated for this course. The following computer system requirements are recommended. Windows XP, CD-ROM drive, 50  more...

Safe Computing For Educators ...er to do this, the course combines textbook learning with hands-on exercises to give you a well-rounded experience. Enroll in this course to: Identify various threats that affect the computing environment such as viruses, spyware, and phishing. Evaluate security software products, tools, and processes so you can stop viruses in their tracks. Setup and configure software scans and updates for  more...

CompTIA A+ 2009 ...professional with the equivalent of at least 500 hours of hands-on experience in the lab or field. Hands-on experience or equivalent knowledge includes installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems. A+ certification ensures the right people have  more...

Excel 2000 - Proficient User ...vided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Excel 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary provides  more...

PowerPoint 2000 - Proficient User ...vided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of PowerPoint 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary  more...

Access 2000 - Proficient ...ovided with detailed explanations and examples,as well as hands-on exercises,so they can practice what they're learning. After completing all the topics in a category,users can find out how much they've learned by taking the Category Self Test.They can also test their overall knowledge of Access 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary provides a  more...

Outlook 2000 - Proficient ...vided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Outlook 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary  more...

Oracle Cert App Developer Track for Developer 2000 R2 Curriculum ... Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle Certified Application Developer Track for Developer/2000 Release 2 consists of the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle SQL: Data Retreival Techniques (ID#379) Oracle SQL: DML & DDL (ID#380) Oracle SQL: PL/SQL: Basics (ID#322) Oracle  more...

Oracle8 Certified Database Administrator Curriculum ... Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle8 Certified Database Administrator Curriculum consists of the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle SQL: Data Retrieval Techniques (ID#379) Oracle SQL: DML & DDL (ID#380) Oracle SQL: PL/SQL: Basics (ID#322) Oracle8 Database Administration -  more...

Exchange 2000 Server--Part 2 Configuring ...change 2000 Server's enhanced scalability is covered. The hands-on consequences of enhancements such as multiple data stores, improved clustering, and native support for Internet mail formats are covered. The instruction will cover configuring objects for messaging and collaboration, configuring and managing a Public Folder solution, and configuring and monitoring client connectivity. The  more...

Creativity Innovation Promoting Team Creativity ...eting Assistant for Icon. As a Product Manager for Icon's Hands Free Digital Cellular Solution, you will need to promote a creative team environment for your marketing team. The current marketing strategy being used for the HFDCS isn't conveying the distinct message of usability and convenience that you would like to see. You need to help the Marketing Department outline a marketing strategy  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274,  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274,  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ... individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274,  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ... individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274,  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...ividuals who are: a) entry level IT professionals, new to hands-on Windows server and network administration, and/or b) Preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, core requirement for MCSA and MSCE certification. Pre-requisites: MCSE/MCSA qualified in Windows 2000. Completion of Course 2274, Managing a Microsoft  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...ividuals who are: a) entry level IT professionals, new to hands-on Windows server and network administration, and/or b) Preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, core requirement for MCSA and MSCE certification. Pre-requisites: MCSE/MCSA qualified in Windows 2000. Completion of Course 2274, Managing a Microsoft  more...

Managing the Expert Developing a Successful Environment ...ears. As the VP of Human Resources, you have had a rather hands-off strategy in managing Barbara. However, due to the strong desire among members of middle management to have access to a life coach, your department plans to develop and implement an in-house program to meet that demand and Barbara's role will be lessened. A few HR employees will undergo a training program with ELANEX to become  more...

Executing Monitoring Controlling and Closing a Project After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

Business Communications Communication is the exchange of thoughts or information using speech, signals, writing or behaviour. The Business Communications title is a series of ready to deliver courses that introduce how such exchanges take place in a business environment  more...

Crime Scene Cleaners Training Academy ...Virtual WBT (Web Based Training) Module as well as actual Hands-On Training either in a Mock-Up scenario or out on actual incidents. Students will receive the following course package: * CTS Decontamination Specialist Training * 40 Hour HAZWOPER Training 29 CFR 1910. 120(e) * HAZCOM 29 CFR 1910. 1200 * HAZMAT 49 CFR parts 100-185 and 29 CFR 1910. 120 subpart H 101-120  more...

Stimulus Package On-Line Training (NO HANDS-ON) ...HANDS-ON TRAINING" Students will gain a wealth of knowledge with this comprehensive Online Virtual WBT (Web Based Training) Module. Students will receive the following course package: * CTS Decontamination Specialist Training * 40 Hour HAZWOPER Training 29 CFR 1910. 120(e) * HAZCOM 29 CFR 1910. 1200 * HAZMAT 49 CFR parts 100-185 and 29 CFR 1910. 120 subpart H 101-120  more...

SAP101 - Introduction to SAP ...ourse Goal: - Learn the basics of the SAP system with hands-on exercises - Learn how to navigate, search, and get help in SAP - Learn how to run and print reports - Overview of the various modules in SAP - Use the SAP Business Workplace - Work with master data, post transactions and run reports Release: ECC 6. 0 (newest SAP release) Audience: All Prerequisite: None  more...

SAP BC101 - Basic SAP System Administration ... Course Goal: - learn basic administrator functions with hands-on exercises - work with user overview, t-code admin, lock entries - learn to read system logs and dump analysis - learn to create, copy, delete clients Release: ECC 6. 0 (newest SAP release) Audience: - System Administrators Prerequisite: - Basic SAP skills (SAP101) - A general understanding of SAP terms  more...

SAP FIAA101 - Asset Accounting ... Course Goal: - learn basic SAP asset accounting with hands-on exercises - learn how to work with assets, transactions and depreciation - learn how to acquire, retire and transfer assets - learn how to process depreciation and year-end closing - run important asset reports such as Asset Balances, Total Depreciation and Asset History Sheet Release: R/ 3 4. 7 through ECC 6. 0  more...

SAP FIAR101 - Accounts Receivable Accounting ...se Goal: - learn basic A/ R accounting tasks in SAP with hands-on exercises - learn how to work with customer records, balances and line items - learn how to post, search and display customer documents - post customer payments and process dunning runs - run important financial reports such as A/ R Info systems, Customer balances, Customer lists Release: ECC 6. 0 (newest SAP  more...

SAP FIGL101 - General Ledger Accounting ...rse Goal - learn basic G/ L accounting tasks in SAP with hands-on exercises - learn how to work with G/ L accounts, balances and line items - learn how to post, search and display documents - run important financial reports such as Balance Sheets, Profit & Loss and Cash Flow Statements Release: ECC 6. 0 (newest SAP release) Audience: - End users - Accountants  more...

SAP FIAP101 - Accounts Payable Accounting ...se Goal: - learn basic A/ P accounting tasks in SAP with hands-on exercises - learn how to work with vendor records, balances and line items - learn how to post, search and display vendor invoices - post outgoing payments and process automatic payment runs - run important financial reports such as A/ P Info systems, Vendor balances, Vendor lists Release: ECC 6. 0 (newest SAP  more...

SAP HR300 - Basic Payroll ...rrections - Post payroll to accounting module Type: Hands-on End User course Audience: - End users - Human Resource professionals Prerequisite: - Basic SAP skills (SAP101) - Basic SAP HR skills (HR100) - A general understanding of human resource terms Exam & Certificate: - Over 80 questions - Certificate of Completion CPE credits: 5. 5 Includes: - 11  more...

SAP FIAA102 - Intermediate Asset Accounting ...e Goal: - Learn intermediate SAP asset accounting with hands-on exercises - Post asset sales with customers and credit memos - Post intercompany transfers and post-capitalizations - Post write-ups and unplanned depreciation - Learn how to recalculate values and process mass retirements Type: Hands-on End User course Audience: - End users - Accountants Prerequisite: -  more...

SAP FIAA105 - Assets under Construction AuC ...ules (line item/ summary) - Execute settlement Type: Hands-on End User course Audience: - End users - Asset Accountants Prerequisites: - Basic SAP skills (SAP101) - Basic SAP Asset Accounting (FIAA101) - A general understanding of financial accounting terms Exam & Certificate: - 40 questions - Certificate of Completion Release: ECC 6. 0 (newest SAP release)  more...

SD102 - Intermediate Sales Distribution ..., Outbound Delivery - Sales Information System Type: Hands-on End User course Release: ECC 6. 0 Audience: - End users Prerequisite: - Basic SAP skills (SAP101) - Basic Sales & Distribution skills (SD101) - A general understanding of logistics terms Exam & Certificate: - Over 90+ questions - Certificate of Completion CPE credits: 6. 0 Includes: - 12  more...

SD110 - Credit Memo Processing ...e credit memos - Message output, document flow Type: Hands-on End User course Release: ECC 6. 0 Audience: - End users Prerequisite: - Basic SAP skills (SAP101) - Basic Sales & Distribution skills (SD101) - A general understanding of logistics terms Exam & Certificate: - Over 60+ questions - Certificate of Completion CPE credits: 5. 0 Includes: - 10  more...