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Beginning Webmastering Techniques( with site design/management focus )


...y with networking concepts will also be helpful. Software/Hardware Requirement : A student will need to have access to a PC( 486 or higher ), internet connection through a modem with reasonable speed/DSL etc. Also students will have to have access to some kind of web hosting service that will host the sites they design as their assignments. Course Textbook link:Course Textbook Reccomended
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Computing Fundamentals - IC3 Training Solution



...the student to recognize different computer types, common hardware components, and basic types and needs of software.
It also explains how software and hardware interact, such as the operating system`s role in the booting process.
Students will learn how to install software, find help, change basic system settings, and format disks. Additionally, this section covers how to use files, folders,
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Living Online - IC3 Training Solution



Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online.
This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their
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IC3 Training Solution Bundle



...mentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware interact.
It also addresses how to manage files and the Desktop. The Key Applications section covers the skills and functions common to Microsoft Windows applications. Some of the skills covered include starting applications; opening,
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CompTIA A+ 2009
...ational, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and
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QuickBooks Pro 2005
...has been training and consulting on computer software and hardware for over 10 years. He has been an official corporate presenter for Novell, HP, IBM, Compaq, and Lucent Technologies. He is formally certified on several networking and business applications. Matt has trained thousands of end user customers, channel partners, and corporate teams on dozens of products from Intuit, Microsoft,
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QuickBooks Pro 2006
...has been training and consulting on computer software and hardware for over 10 years. He has been an official corporate presenter for Novell, HP, IBM, Compaq, and Lucent Technologies. He is formally certified on several networking and business applications. Matt has trained thousands of end user customers, channel partners, and corporate teams on dozens of products from Intuit, Microsoft,
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Object-Oriented Analysis & Design using UML


... : Some analysis & design experience is helpful. Software/Hardware Requirement : Access to a PC( 486 or better ) with internet access through a modem with reasonable speed/DSL. A modeling tool like Rational Rose( Rational Software ) or Together( Togethersoft ) is helpful but not necessary. A drawing tool like Microsoft Visio will be good enough. Recommended Reading : UML Distilled --A Brief
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Linux Complete Set
This complete set of Linux Operating System training will get you started in the world of the Linux operating system, Linux networking and Linux administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.
This course set will walk you through Linux installation and setup, including some of the more difficult topics like
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Linux System Administration
This course will teach students how to setup, install, maintain and administer a computer system using the Linux operating system.
Topics include system installation and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling.
Students will also learn
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Legal Transcription Training
...eplayer. The device is a combination software program and hardware device, that allows the user to listen to standard digital sound files while controlling them with a foot pedal. This state-of-the-art home training program consists of 2 modules and 5 hours of dictation for your transcription practice.
It is streamlined and comprehensive, more than you will need to find suitable work in or for
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J2EE Part I ( JSP/servlet )


Learn the server-side Java in one easy attempt. Complement your web-front-end with this server-side part to create a whole application. Be comfortable with round-trip development.
We will mainly cover JSP/servlet/JDBC in this course.
Students will develop their own applications using server-side Java. Prerequisite: Strong understanding of the Java Programming Language and basic HTML, familiarity
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HTML 4
... Since graduation, Robb has worked for a variety computer hardware and software vendors building courseware and designing certification programs; including Novell`s Certified Novell Engineer (CNE) certification. In 2000, Robb served on CompTIA`s Network+ Advisory Committee where he helped define the objectives that comprise the CompTIA Network+ certification. In 2002, Robb co-founded Nebo
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CSS
... Since graduation, Robb has worked for a variety computer hardware and software vendors building courseware and designing certification programs; including Novell`s Certified Novell Engineer (CNE) certification. In 2000, Robb served on CompTIA`s Network+ Advisory Committee where he helped define the objectives that comprise the CompTIA Network+ certification. In 2002, Robb co-founded Nebo
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Computer Fundamentals
... and skills relating to computer storage as it applies to hardware?components like floppy and hard disks and performance as it applies to processor speed and memory.
This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located in a state other than Michigan, please check to see if your State Board will
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A+ 2003 Complete Bundle (90 days of online training for PC Technicians)



...dows and DOS operating systems, control settings in CMOS, hardware basics, in-depth instruction on floppy drives and hard drives, troubleshooting techniques, working with peripherals, memory installation and management, computer media, networking, system maintenance, and good customer service practice. View the System Requirements to use this online training course. Related Certification:
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CompTia A+ Essentials and A+ Specialist Certification Training Courses
CompTia A+ Essentials and A+ Specialist Certification Training Courses CompTIA's A+ is a vendor-neutral certification that validates technical competency in networking administration and support. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The A+ exams also cover domains such as
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From 123-CBT Computer Based Training
Industry Overview Information Technology
Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar
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Industry Overview Information Technology
Windows 2000 - Hardware Configuration and Optimization
To demonstrate how to install, configure, and troubleshoot hardware on Windows 2000 computers and to monitor and optimize performance
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SUSE Linux Hardware and Documentation
To configure hardware components, to use documentation in troubleshooting, and to recognize the importance of documenting installation procedures
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Installing Windows Vista
...s well as take into account possible future requirements. Hardware requirements must also be taken into account before an upgrade occurs. Will the current hardware profiles suffice or will an expensive upgrade be required in order to support the chosen operating system? This course is designed to describe the basic hardware requirements of Windows Vista as well as the different versions of the
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Windows Vista Maintenance and Optimization
An optimized operating system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best. This course describes many of the performance monitoring tools of Windows Vista and explains
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Resolving Issues with Hardware and Network Connectivity
To explain how to resolve issues with hardware and network connectivity
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Troubleshooting Windows Vista Deployments
...d automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another operating system, and using the Window
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Preparing the Exchange Server 2007 Infrastructure
Microsoft Exchange Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses the new features of Exchange Server 2007 and the hardware required to support an installation. Also discussed are the steps that should be followed when
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Hardware Issues for Linux
To identify the hardware requirements for different Linux installations
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Hardware Configurations for Linux
To appreciate the hardware issues surounding a Linux installation
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Managing Laptops and Portable Devices
To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems
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Implementing IT Security and Workplace Safety Measures
To protect data and hardware using access control and hardware security and to learn about potential workplace hazards and how to avoid them
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Linux Hardware Configuration and System Maintenance
To outline methods for configuring hardware devices and to describe common system maintenance tasks
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Linux Technology Overview Part 2 Features for Users

...be customized. Identify the features of making a hardware inventory of a computer system. Identify the features of disk partitioning in a Linux installation. Identify the steps in the Red Hat Linux workstation installation process. Audience Technical managers and professionals who are evaluating whether or not to adopt Linux in their business environment should
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Linux Technology Overview Part 1 Technical Business Considerations

Course Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To
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NDS 8 0 Advanced Tools Diagnostics Part 3

...; How to remove a server, modify server identity, upgrade hardware, recover a failed server, NDS disaster recovery, and remote access server maintenance. Cover the resolution of various NDS issues such as container inconsistency issues, time synchronization issues, unknown and renamed objects, schema synchronization, and communication and obituary problems. Audience The intended
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BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000

...zTalk Server 2000 Editions. Identify the minimum hardware requirements for installation of Microsoft BizTalk Server 2000. Identify the software installations that are required to run Microsoft BizTalk Server 2000. Identify key features of BizTalk Messaging Services. Identify key features of BizTalk Orchestration Services. Identify features of BizTalk
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SQL Server 2000 Database Admin Part 1 Install SQL Server 2000

...lient-server communication process. Identify the minimum hardware requirements for SQL Server 2000. Identify the typical hardware optimization issues for Microsoft SQL Server 2000. Select an appropriate edition of SQL Server 2000. Identify the different types of SQL Server 2000 installations. Install a default instance of SQL Server 2000. Sequence the stages of an unattended installation.
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Exchange 2000 Server--Part 1 Installing

...essaging features of Exchange 2000 Server. Identify the hardware and software requirements for Exchange 2000 Server. Calculate the hardware requirements for Exchange 2000 Server. Run ForestPrep in a forest that has no previous versions of Exchange. Identify the capabilities in Exchange 2000 Server that affect deployment roles. Identify Exchange 2000 Server administration roles.
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MCSE Windows 2000 Express Pack

...s 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) (ID#7589) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) (ID#7591) Windows 2000: Installation, Config., & Admin.--Part 4(Enterprise Admin.) (ID#7593) Windows 2000: Installation, Config., & Admin.--Part 5(Network Imp.) (ID#7595) Windows 2000: Installation, Config., & Admin.--Part
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UNIX--Part 2 Advanced Topics for Users

...ecoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the features of job control. Identify the guidelines for managing disk space usage. Identify the benefits of networking. Identify the features of Transmission Control Protocol/Internet Protocol (TCP/IP). Identify the requirements for remote access. Identify the features of
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Designing Cisco Network Service Architectures Part 1

...Tree (MST).
Identify considerations for selecting Cisco hardware and software switching products.
Identify considerations for identifying an IP addressing strategy.
Identify considerations for selecting routing protocols.
Identify considerations for designing Campus Networks in various enterprise scenarios.
Unit 3: Enterprise Campus Server Farm Design (2 hours)
Identify
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ZENworks for Desktops 2 0 Part 1--Application Mgmt

...ociated with policy package objects. Match the necessary hardware requirements with the correct ZENworks installation resource. Identify the necessary software requirements for the installation of ZENworks. Identify the necessary rights requirements for the installation of ZENworks. Identify the required pre-installation tasks for ZENworks. Select the options necessary for a ZENworks
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Windows 2000 Installation Config Admin --Part 7 Enterprise Networking

... adapter on a Windows 2000 server by using the Add/Remove Hardware Wizard. Identify the tab in the Properties dialog box of a network adapter that is used to configure the specified property of a network adapter. Configure a network adapter by using the Device Manager window. Identify the corrective action to be taken to solve a problem with an installed network adapter by using the
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Windows 2000 Installation Config Admin --Part 7 Enterprise Networking

... adapter on a Windows 2000 server by using the Add/Remove Hardware Wizard. Identify the tab in the Properties dialog box of a network adapter that is used to configure the specified property of a network adapter. Configure a network adapter by using the Device Manager window. Identify the corrective action to be taken to solve a problem with an installed network adapter by using the
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

...ced devices in Windows 2000. L earn To: Install hardware and configure Microsoft Windows 2000 environment. Configure and manage storage devices, file systems, and volumes. Configure advanced devices in Windows 2000. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for administration tasks in a single-domain
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

...ced devices in Windows 2000. L earn To: Install hardware and configure Microsoft Windows 2000 environment. Configure and manage storage devices, file systems, and volumes. Configure advanced devices in Windows 2000. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for administration tasks in a single-domain
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Windows 2000 Installation Config Admin --Part 1 Installation

...operating system for a specified situation. Identify the hardware requirements to install a Windows 2000 operating system. Identify the file system to be used for a partition in a specified situation. Identify the situation in which you use a specific client access license. Identify the situations in which you use a specific network security group. Unit 2: Windows 2000: Attended
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Windows 2000 Installation Config Admin --Part 1 Installation

...operating system for a specified situation. Identify the hardware requirements to install a Windows 2000 operating system. Identify the file system to be used for a partition in a specified situation. Identify the situation in which you use a specific client access license. Identify the situations in which you use a specific network security group. Unit 2: Windows 2000: Attended
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Windows 2000 Installation Configuration Administration Curriculum

...s 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) Windows 2000: Installation, Config., & Admin.--Part 4(Enterprise Admin.) Windows 2000: Installation, Config., & Admin.--Part 5(Network Imp.) Windows 2000: Installation, Config., & Admin.--Part 6(Server Organization) Windows 2000:
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Windows 2000 Installation Configuration Administration Curriculum

...s 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) Windows 2000: Installation, Config., & Admin.--Part 4(Enterprise Admin.) Windows 2000: Installation, Config., & Admin.--Part 5(Network Imp.) Windows 2000: Installation, Config., & Admin.--Part 6(Server Organization) Windows 2000:
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Windows 2000 Upgrading from Windows NT 4 0--Part 1

... Evaluating the Environment 2 - 3 hours o Identify the hardware requirements for upgrading servers from Windows NT 4.0 to Windows 2000. o Sequence the tasks performed for preparing systems for upgrading from Windows NT 4.0 to Windows 2000. o Evaluate system requirements for migrating from Windows NT 4.0 to Windows 2000. o Evaluate the compatibility of an application with Windows 2000 in a
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Windows 2000 Upgrading from Windows NT 4 0--Part 1

This course describes the initial decision making processes which a System Administrator and other IT decision makers undergo when moving from an NT 4.0 environment to Windows 2000. As the title suggests, the emphasis in this course is on the planning activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in
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Windows NT 4 0 Cluster Server Wolfpack - Part 1

...requirements for installing Cluster Server.
Identify the hardware requirements for installing Cluster Server.
Identify the steps involved in configuring the SCSI devices to install the Cluster Server.
Identify the methods that can be used to terminate the shared SCSI bus.
Sequence the steps to assign a drive letter to the disk on the shared SCSI bus from both the nodes.
Install the Cluster
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CompTIA Server 2005 Curriculum

The CompTIA Server+ 2005 Curriculum includes the following courses:
CompTIA Server+ 2005: Server Fundamentals
CompTIA Server+ 2005: Storage Arrays & Installation Planning
CompTIA Server+ 2005: Hardware & Operating System Installation
CompTIA Server+ 2005: Upgrading Processors & Storage Devices
CompTIA Server+ 2005: Monitoring Server Performance
CompTIA Server+ 2005: Server Maintenance &
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Windows NT Server 4 0 Installation Configuration- Part 1

...he Server Duration: 2 Hour(s) Identify the minimum hardware requirements for installing Windows NT Server 4.0. Install the file system on a Windows NT Server 4.0. Configure a Windows NT Server 4.0 as a domain controller. Configure the network environment for the Windows NT Server installation. Configure the Windows NT Server environment. Identify the situations suitable for
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Windows NT Server 4 0 Troubleshooting in the Enterprise

...T Executive, Executive Services Layer, Microkernel Layer, Hardware Abstraction Layer.
Identify the functions of the Distributed Networking components of the Networking Architecture.
Unit 2: Modifying the System through the Registry
Duration: 0.5 - 1 Hour(s)
Match the Windows NT components with the way in which they use the information stored in the registry.
Match the registry
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Windows NT 4 0 Cluster Server Wolfpack - Part 1

...requirements for installing Cluster Server.
Identify the hardware requirements for installing Cluster Server.
Identify the steps involved in configuring the SCSI devices to install the Cluster Server.
Identify the methods that can be used to terminate the shared SCSI bus.
Sequence the steps to assign a drive letter to the disk on the shared SCSI bus from both the nodes.
Install the Cluster
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Windows NT 4 0 Core Technologies Support - Part 1

... requirements for installing the Windows NT Server 4.0. - Hardware requirements. - Network adapter. - Network protocols. Determine the domain requirements to install the Windows NT Server 4.0. Identify the features of the installation Setup options. - Typical Setup option. - Portable Setup option. - Compact Setup option. - Custom Setup option. Install the FAT file system for the Windows NT
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Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure

...ntify the advantages of using certificates. Identify the hardware considerations that will affect a rollout plan. Identify the software considerations that affect a rollout plan. Identify the user considerations that affect a rollout plan. Match the servers with the function they perform. Identify the advantages of server segregation. Identify the factors that affect server workload.
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Windows NT 4 0 User Fundamentals

...ttings to make it easier to use Windows.
Use the Add New Hardware utility to add devices to your PC.
Change the default printer.
Modify programs installed on the hard drive with the Add/Remove Programs utility.
Identify options for arranging Desktop items.
Create a shortcut on the desktop.
Use the New Command in the Shortcut menu to create a folder or shortcut.
Identify the options
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Introduction to the Internet and World Wide Web

...our(s)
Identify the benefits of a network.
Match the hardware and software components of a network with their definitions.
Match the bodies that administer the Internet with their functions.
Identify the uses of the Internet.
Match the services provided by the Internet with their functions.
Identify the guidelines for using the Internet.
Match the WWW terminology with its definition.
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NetWare 5 0 User Fundamentals

...in the process of exchanging data between the workstation hardware and software.
Match services provided by NetWare 5.0 with their uses.
Identify the benefits of NetWare Directory Services (NDS).
Categorize a given set of NDS tree objects.
Identify different ways of specifying the context name of an NDS object.
Unit 2: Common Network Operations
Duration: 1 - 2 Hour(s)
Match the
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Exchange Server 5 5 Design Implementation - Part 1

...the design process. Identify the most appropriate server hardware design plan in a given situation. Identify Organizational requirements that are best satisfied by a specific arrangement of servers. Match the appropriate connectors with the scenarios. Match the client connection options available when designing an Exchange Server messaging system with their features. Select the appropriate
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Competitive Intelligence Researching Online

...ner in the Human Resources Department of Icon's Computing Hardware and Software Division in San Francisco. She will discuss with you the fundamentals of using the Internet to increase your organization's competitive intelligence. Under Kristin's tutelage, you will identify the guidelines to follow and recognize the pitfalls to avoid when using the Internet to collect information. Unit 2:
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Managing Business Risk Risk Assessment Control

Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan.
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CompTIA Server 2005 Troubleshooting Disaster Recovery

...
Identify the different types of backup media and backup hardware.
Audience:
This series is intended for mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include RAID, SCSI, and multiple CPUs. It is assumed that the audience will have the equivalent of 18-24 months on-the-job experience with industry standard technologies.
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NetWare 5 Administration - Part 1

...s (NDS)
Duration: 1 - 2 Hour(s)
Identify the basic hardware components of a network.
Identify the responsibilities of the network administrator in setting up network services.
Identify the responsibilities of a network administrator in configuring network resources.
Identify the types of workstations you can use to access NetWare 5.
Match the network services provided by a NetWare 5
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NetWare 5 Advanced Administration - Part 2

...key issues which affect system performance with regard to hardware utilization.
Identify packets and buffers and how they are used to transmit data.
Perform the steps to set and view packet parameters.
Match key parameters listed in the Network Board Statistics screen with their functions.
Perform the steps to activate and modify packet burst protocol.
Identify Large Internet Packets and
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Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

...work services that are required to run RIS. Identify the hardware requirements for RIS. Install RIS by using the Windows Components Wizard. Identify the options available in the Remote Installation Services Setup Wizard. Authorize an RIS server within Active Directory. Grant computer account creation rights. Identify the guidelines for installing an image on an RIS. Create an RIS boot
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Oracle Database Administration Workshop I Part 2

...ications to interact over different operating systems and hardware platforms.
Learn To:
Identify features of database user accounts and profiles in Oracle Database 10g.
Identify options you can configure when creating a user.
Identify options used to grant privileges to a user.
Identify features of schemas.
Identify rules for naming database objects.
Match data types in
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Introduction to PCs and Software

...e covers an introduction to the PC, benefits, components, hardware and software, input and output devices, storage, and general maintenance. Working with Microsoft Windows XP, opening and closing applications, and managing windows and files are also covered. Additionally, the course will cover the main types of Microsoft application software: word processing, spreadsheet, database, graphics and
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Data Modeling - Create Basic Models

... technique of Normalization.
Identify why information is hardware and software independent.
Identify the benefits of combining Normalization with ER modeling.
Unit 2: Creating a Basic Entity Relationship Model
Duration: 2 - 3 Hour(s)
Identify what an entity is.
Identify the naming conventions used for an entity.
Identify the drawing conventions for an entity.
Identify the
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Object Analysis Design Design Implementation

...ted Design Mapping.
Identify the reason for Software and Hardware Partitioning.
Identify how Collaboration Diagrams show system behavior.
Identify the guide lines which need to be followed when designing Object Types.
Identify the decisions needed to made about Associations during the OOD phase.
Identify the use of Inheritance during Object Oriented Design.
Identify the benefits of a
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Windows 2000 Professional Advanced User

...completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on the Internet.
L earn To:
Add new hardware and applications. Customize the desktop, the Start menu and
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1

...t TCP/IP protocol suite.
Sequence the steps in which the hardware address of a host is obtained by Address Resolution Protocol (ARP) in the address resolution process.
Sequence the steps in which Address Resolution Protocol (ARP) resolves an IP address to a hardware address on a local network.
Sequence the steps in which ARP allows two hosts on different networks to communicate.
Display the
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SQL Server 7 0 System Administration - Part 1

...tand the components of SQL Server installation, including hardware and software requirements, types of installations, and installation options.
Verify SQL Server installation, including reviewing installation results, starting SQL Server services, and connecting to SQL Server.
Plan the upgrade of SQL Server, including hardware and software requirements, setting, backward compatibility
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IIS 4 0 Creating Configuring a Web Server - Part 1

...0
Duration: 1 - 2 Hour(s)
Identify the recommended hardware and software requirements for installation of IIS 4.0.
Identify the Windows NT Server 4.0 configuration features that are essential for IIS 4.0 installation.
Verify the Windows NT server baseline settings.
Install IIS 4.0 on a Windows NT 4.0 server by using the custom installation option.
Identify the changes to a Windows NT
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Site Server 3 0 Implementation - Part 1

...ns in the Site Server 3.0 platform. Identify the minimum hardware and software requirements for installing Site Server 3.0. Select the best database system. Identify considerations when planning a Site Server configuration for multiple computers. Sequence the steps of a Site Server 3.0 installation. Perform the steps to add a Site Server component or snap-in. Identify the tasks involved
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NetWare 5 Administration - Part 1

...s (NDS)
Duration: 1 - 2 Hour(s)
Identify the basic hardware components of a network.
Identify the responsibilities of the network administrator in setting up network services.
Identify the responsibilities of a network administrator in configuring network resources.
Identify the types of workstations you can use to access NetWare 5.
Match the network services provided by a NetWare 5
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Quality Management Business Process Improvement

... the ''Game & Train'' Product Division of Icon's Computer Hardware and Software Division. In the past, this division has hired outside consultants to evaluate its processes and make recommendations for improvements. Due to changes in upper level management, however, employees at all levels of the process of product development are being asked to participate in quality improvement efforts. Since
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A 2003 Hardware Part 1 Devices System Components

...hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To match components of a system
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Complete A 2003 Curriculum

...hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying command-line functions and
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Windows 2000 New Features

...dentify the features of DNS components. Identify the new hardware support features of Windows 2000. Identify the characteristics of file systems and storage in Windows 2000. Identify the Windows 2000 backup and recovery tools. Identify the features of WDM. Identify the features of Network Device Interface. Unit 2: Windows 2000 Additional Features Duration: 2 Hour(s) Identify the
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NetWare Service and Support Upgrade - Part 1

...s focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks, research tools, and network cables and boards.
L earn To:
Identify service and support tasks.
Identify the steps of a troubleshooting model.
Identify the guidelines
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NetWare Service and Support Upgrade - Part 2

...s focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices.
L earn To:
Install, configure and troubleshoot various types of networks.
Install and troubleshoot network
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NetWare Service and Support Upgrade - Part 3

...s focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare installation and troubleshooting a Novell Client.
L earn To:
Identify the six levels of the Redundant Array of Independent Disks (RAID).
Mirror disk partitions for maintaining NetWare security.
Install a
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NetWare Service and Support Upgrade - Part 4

...s focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare Distributed Print Service (NDPS) printing and troubleshooting queue-based printing.
L earn To:
Set up NetWare Distributed Print Service (NDPS).
Identify the techniques and tips to troubleshoot NDPS printing
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NetWare Service and Support Upgrade - Part 5

...s focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers troubleshooting servers and networks, and disaster recovery.
L earn To:
Troubleshoot server-related abends, lockups and performance problems.
Diagnose and troubleshoot common network problems.
Create a disaster
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CompTIA Server 2005 Server Maintenance Security

...ng problems
Identify the key aspects of troubleshooting hardware and software.
Audience:
This series is intended for mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include RAID, SCSI, and multiple CPUs. It is assumed that the audience will have the equivalent of 18-24 months on-the-job experience with industry standard
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Building Cisco Multilayer Switched Networks Part 3

...g QoS solutions.
Learn To:
Identify features of hardware redundancy.
Identify features of redundant supervisor engines.
Identify guidelines for configuring Route Processor Redundancy Plus (RPR+).
Identify characteristics of IP multicasting.
Identify types of IP multicast addresses.
Identify features of multicast distribution trees.
Identify benefits of Cisco IOS QoS.
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Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

...work services that are required to run RIS. Identify the hardware requirements for RIS. Install RIS by using the Windows Components Wizard. Identify the options available in the Remote Installation Services Setup Wizard. Authorize an RIS server within Active Directory. Grant computer account creation rights. Identify the guidelines for installing an image on an RIS. Create an RIS boot
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MCSE Windows 2000 Curriculum

...s 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) (ID#7589) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) (ID#7591) Windows 2000: Installation, Config., & Admin.--Part 4(Enterprise Admin.) (ID#7593) Windows 2000: Installation, Config., & Admin.--Part 5(Network Imp.) (ID#7595) Windows 2000: Installation, Config., & Admin.--Part
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MCSE Windows 2000 Core Curriculum

...s 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) (ID#7589) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) (ID#7591) Windows 2000: Installation, Config., & Admin.--Part 4(Enterprise Admin.) (ID#7593) Windows 2000: Installation, Config., & Admin.--Part 5(Network Imp.) (ID#7595) Windows 2000: Installation, Config., & Admin.--Part
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Red Hat Linux Part 1 User Fundamentals

...s of the main Linux distributions. Identify some of the hardware requirements for installing Linux. Identify the features of disk organization for Linux partitions. Identify the features of the main Linux file system types. Identify the features of Linux users' home directories. Identify three ways to display disk space. Identify the features of certain Linux-compatible
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SCO SVR 5 --Part 1 Basic Administration

...function of the Unix system administrator. Identify the hardware requirements for installing. Identify factors to be considered before installing Unixware 7. Identify the location of user setup and login files. Identify the characteristics of disk partitions. Identify the different types of file systems. Identify CLI commands that can be used to manage a file system. Identify the
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SCO SVR 5 --Part 2 Network Administration

..., multi-user nature of the UNIX environment. Identify the hardware/software and file structure used in UNIX systems, and understand basic networking. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Printers and Terminals Duration: 2 - 3 Hour(s) Identify the features of the Printer Setup Manager. Add a new printer by using the Printer Setup Manager. Control jobs
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Solaris--Part 1 Basic Administration

Course Overview The first course in the Sun Solaris implementation track covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the functions of the Unix system administrator. Identify the features of the Solaris operating
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Solaris--Part 2 Network Administration

... Administering applications running on UNIX systems (both hardware and software). Managing users and security. Providing advanced help desk and information services. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Printers and Terminals Duration: 2 - 3 Hour(s) Identify the characteristics of the print service. Set up a printer by using Admintool. Identify the
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IBM AIX--Part 1 Basic Administration

...functions of the AIX system administrator. Identify the hardware requirements for the installation of AIX 4.3. Identify types of files on AIX. Identify the commands used to manage groups with WSM and SMIT. Identify the commands used to manage groups with the command-line interface (CLI). Identify the commands used in the error-logging process. Identify the reasons for continuous AIX
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HP-UX--Part 1 Basic Administration

...unction of the HP-UX system administrator. Identify the hardware requirements for installing HP-UX. Identify the location of user setup and login files. Identify the features of the Logical Volume Manager (LVM). Identify the types of file systems supported by HP-UX. Identify the command-line interface (CLI) commands that can be used to manage processes. Identify the features of
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MS Win XP Install Admin Part 1 Install Config

...ttings. Finally, it covers how to install and support new hardware devices on a computer running Microsoft Windows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To: o Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. o Identify factors that dictate which file system
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MS Win XP Install Admin Part 1 Install Config

...ttings. Finally, it covers how to install and support new hardware devices on a computer running Microsoft Windows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To: o Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. o Identify factors that dictate which file system
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MS Win XP Install Admin Part 4 Remote Mobile Computing

...tocols available in Windows XP Professional. o Create a hardware profile for a mobile user in Windows XP Professional. o Select an optimal power scheme for a computer running Windows XP Professional. o Differentiate between characteristics of the standby and hibernation power-saving options available in Windows XP Professional. o Identify Add Printer Wizard options that can be selected
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MS Win XP Install Admin Part 4 Remote Mobile Computing

...tocols available in Windows XP Professional. o Create a hardware profile for a mobile user in Windows XP Professional. o Select an optimal power scheme for a computer running Windows XP Professional. o Differentiate between characteristics of the standby and hibernation power-saving options available in Windows XP Professional. o Identify Add Printer Wizard options that can be selected
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Windows 2000 Network Mgt Part 1 Windows 2000 Network

...process. o Identify guidelines for the configuration of hardware devices. o Configure file signature verification options for a computer. o Implement the File Signature Verification utility. Audience The intended audience for this course includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that
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A 2003 Part 2 Install Troubleshooting

... is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course.
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A 2003 Part 3 Printers Networks Protocols

...memory modules, mainboards, and bus architecture. Printer hardware and how to troubleshoot printers is covered. Participants learn about basic network technology and network media, including cables and connectors. The technologies and protocols used for wireless and Internet connectivity are also taught. Learn To To match the types of memory modules with their
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CompTIA Server 2005 Storage Arrays Install Planning

... to the Fiber Channel technology and covers Fiber Channel hardware and iSCSI and FCIP technologies. The unit on RAID covers various aspects of the RAID technology. The unit on installation planning covers various pre-installation activities and setting up of the environment.
Learn To:
Identify the features of the Fiber Channel (FC) technology.
Identify key aspects of Fiber Channel
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CompTIA Server 2005 Hardware Operating System Install

...hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration.
Learn To:
Identify the best practices for
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CompTIA Server 2005 Monitoring Server Performance

... basics and best practices for upgrading various types of hardware. This course is divided into three units: Basic Upgrades, Peripheral Upgrades and System Resources, and Performance Monitoring. The Basic Upgrades unit covers memory types, memory modules, and memory installation and upgrade. The Peripheral Upgrades and System Resources unit covers network cards, peripheral cards, and diagnostic
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i-Net Part 1 Internet Basics Infrastructure

...entify functions of internetworking components. o Match hardware connectivity devices with their descriptions. o Identify functions and features of hubs. o Identify features and functions of a switch. o Identify the functions and features of bridges. o Identify features and functions of a router. o Identify features and functions of a network interface card (NIC). o Identify
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CompTIA Linux 2004 Curriculum

The CompTIA Linux+ 2004 Curriculum includes the following courses:
CompTIA Linux+ 2004: Installation
CompTIA Linux+ 2004: Management
CompTIA Linux+ 2004: Configuration
CompTIA Linux+ 2004: Security
CompTIA Linux+ 2004: Documentation & Hardware
To review individual course descriptions, please return to the previous page and select the desired title(s).
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CompTIA Linux 2004 Installation

...siderations for planning a Linux installation.
Identify hardware requirements and compatibility issues in Linux installations.
Identify considerations for preparing the installation media.
Identify characteristics of hard disk partitions in Linux.
Identify key aspects of partitioning hard disks in Linux.
Unit 2: Installing and Configuring Linux (2 hours)
Identify different
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Windows 2000 Implementing Security Part 2

...) utility. To understand hardware security methods. To match SQL Server roles with their descriptions. To identify security features of Exchange 2000 Server. To sort the benefits of NTFS file system and FAT. To identify guidelines
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Windows 2000 Implementing Security Part 2

...) utility. To understand hardware security methods. To match SQL Server roles with their descriptions. To identify security features of Exchange 2000 Server. To sort the benefits of NTFS file system and FAT. To identify guidelines
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Windows 2000 Implementing Security Part 5

... To identify guidelines for troubleshooting communication hardware. Audience Candidates operate in medium to very large computing environments that use Windows 2000 and Active Directory(r). Operating systems on client computers might include Windows NT(r) Workstation 4.0, Windows 2000 Professional, and Windows XP Professional. Candidates have a minimum of one year's experience in
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Windows 2000 Implementing Security Part 5

... To identify guidelines for troubleshooting communication hardware. Audience Candidates operate in medium to very large computing environments that use Windows 2000 and Active Directory(r). Operating systems on client computers might include Windows NT(r) Workstation 4.0, Windows 2000 Professional, and Windows XP Professional. Candidates have a minimum of one year's experience in
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LAN WAN Integration

...h WANs. Additionally, this course will cover connectivity hardware devices such as bridges, routers, and switches. Learn To Match types of standard network topologies with their features. Identify features of a local area network (LAN), a metropolitan area network (MAN), and a wide area network (WAN).
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Exit Interviewing Skills Preparing for an Exit Interview

... Over the past 36 months, Icon's San Francisco Computing Hardware and Software Division has been experiencing an increasing employee turnover rate. It is now up to 17 percent, and upper management has created a task force to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is
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Exit Interviewing Skills The Termination Process

...sktop computer assembly in Icon's San Francisco Computing Hardware and Software Division. As a Key Operator for Icon, Nick Simmons will have three primary responsibilities. Icon's commitment to quality requires that Nick's assembly work will have no more than a two-percent defect rate, with a one-percent defect rate being considered ''good'' performance. Your goal for this meeting is to begin
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360-Degree Feedback Implementing a 360-Degree Program

...uman Resources Director in Icon's San Francisco Computing Hardware and Software Division. As a Human Resources Manager, you are in charge of helping the division implement a 360-degree feedback program to evaluate employee performance. The program will first be run as a pilot program in the Marketing department. Robin has asked to meet with you to go over how you intend to create the program.
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360-Degree Feedback Max the Benefits of 360-Degree Feedback

... Human Resources in Icon a a s San Francisco Computing Hardware and Software Division. As a Human Resources Manager, you are in charge of implementing a 360-degree feedback program, and John wants to make sure you have correctly planned how to enhance the use of the feedback at the end of the program. He will ask you a series of questions about how you plan to use employee feedback regarding
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Women in Leadership Developing a Leadership Path

... Caroline Harris, a Designer/Developer in Icon's Computer Hardware and Software Division in San Francisco. She has asked to meet with you as an Employee Assistance Program representative because she is experiencing a conflict between the demands of her personal and professional lives. As a result, she feels frustrated and overwhelmed and believes that she is not fulfilling her personal and
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Strategic Decision Making Advanced Decision Making

In Strategic Decision Making: Advanced Decision Making, you will learn how to use scenario planning to identify optimal decision outcomes, and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills.
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Managing the Expert Managing the Unique Needs of Experts

...In this simulation, you are a Manager in Icon's Computing Hardware and Software Division. You have recently hired as a consultant Bruce Madison, a Scientific Systems Analyst with an expertise in Numerical Analysis. Bruce has a history of pushing companies to the cutting edge of technology and integrating that technology with the Internet. Recently, Market Researchers have tracked an increase in
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Business Ethics Organizational Ethics

... As the Sales Director for Icon's Computer Hardware and Software division, you will meet with Customer Service Manager, Deborah Cowan, Marketing Director, John Cunningham, and Product Manager, Terry Jones, to discuss a production-related ethical dilemma. Icon has been advertising an introductory special on a personal computer scheduled to be available to consumers in time for the
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Team Leadership Developing A High Peformance Team

...tion, you are the Exhibition Manager for Icon's Computing Hardware and Software division. To begin planning for your division's most important trade show, the CST Expo, you will meet with your supervisor, Dean Kramer, Marketing Director; Maggie Roberts, Public Relations Manager; and Elizabeth Thomas, Sales Director. You need to follow the guidelines for choosing a team type in order to build
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Team Leadership Promoting Your Team s Effectiveness

... and Stacey Brighton, Sales Director, for Icon's Computer Hardware and Software Division. The Software Development group was recently divided in order to add a new area of focus: custom software development. Nearly half of the programmers and sales personnel from the traditional software development group will be making the move into custom development with you. As head of the Software
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Project Teams Participating on a Project Team

...or the Accounts Receivable Department of Icon's Computing Hardware and Software Division in San Francisco. This team has been assembled by upper-management to assess the effectiveness of the billing software used by the Accounts Receivable Department and determine what updates and changes need to be made to it. The objective of the team is to make the software more time-efficient and
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Project Teams Applying Team Building Techniques

...ts about the lack of compatibility between MECA and other hardware and software. Eric Jenkins, a Marketing Coordinator, has also run into problems competitively marketing this outdated software against the newer software offered by Icon's competitors. Mildred Parcells, the team leader, is trying to determine what, if anything, can be done to address Nancy's and Eric's concerns. You need to
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Organizational Learning Transferring Knowledge within an Org

...Vice President of Information Systems in Icon's Computing Hardware and Software Division in San Francisco. It's time for your department to choose a new knowledge management system. Ronald wants to make sure you understand the different variables you must be aware of before you begin the process. He will ask you a series of questions about what types of knowledge management tools are available
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Site Server 3 0 Commerce Solutions - Part 1

...ine Store Duration: 2 Hour(s) Identify recommended hardware and software requirements for extensibility requirements for Commerce Server. Identify the appropriate database management system for a given business solution. Select the type of installation necessary given a scenario. Identify the features tested when testing a Commerce installation. Identify components configured when
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Windows 2000 Upgrading from Windows NT 4 0--Part 4

...entify the steps to diagnose and solve an upgrade-related hardware device failure problem. o Identify the causes and solutions of a domain name problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to troubleshoot a third-party tool problem. o Troubleshoot a domain upgrade failure problem. o Identify the steps to diagnose and solve a logon script problem. o
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Windows 2000 Upgrading from Windows NT 4 0--Part 4

...entify the steps to diagnose and solve an upgrade-related hardware device failure problem. o Identify the causes and solutions of a domain name problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to troubleshoot a third-party tool problem. o Troubleshoot a domain upgrade failure problem. o Identify the steps to diagnose and solve a logon script problem. o
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CIW Server Administrator Part 5 Server Integrity

...y methods to improve Internet server performance by using hardware. Adjust Web server performance in Internet Information Server (IIS). Adjust the Web server performance in Apache server. Identify features of logging. Match Hypertext Transport Protocol (HTTP) server log files with their functions. Configure extended logging in IIS. Configure
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CIW Internetworking Professional Part 2 IP Model

... Identify features of ethernet. Locate a hardware address in Windows 2000. Identify the command used to locate a hardware address in Linux. Identify functions of network files. Identify the location of TCP/IP information in Linux and Windows 2000. Identify features of Internet Control Message Protocol (ICMP) error and query messages.
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SharePoint Portal Server 2001 Part 1 Installing

...r deploying SharePoint Portal Server. o Identify client hardware and software requirements for SharePoint Portal Server. o Identify features of SharePoint Portal Server workspaces. o Connect to a SharePoint Portal Server workspace by using the New Workspace Wizard. o Identify the default workspace folders in SharePoint Portal Server. Audience The intended audience for this course
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A 2003 OS Technologies Part 4 Network Fundamentals

... is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in operating system technologies. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this
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Network Certification Curriculum

...A+ Certification certifies the knowledge of microcomputer hardware service technicians with six months of on-the-job experience. The Network+ audience is defined as someone who would work under the direction of a network administrator; it is an entry level IT certification program that fills the gap between A+ and MCSE/CNE. Recommended prerequisites are A+ certification or equivalent knowledge.
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CompTIA Server 2005 Server Fundamentals

...hardware that includes latest server architecture technologies, hardware, and peripherals. This course is divided into two units, Server Hardware Fundamentals and Storage Solutions. The Server Hardware Fundamentals unit covers system bus architectures, memory and processors, and servers. The Storage Solutions unit covers Small Computer System Interface (SCSI) and Advanced Technology Attachment
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CompTIA Linux 2004 Hardware Documentation

...
Learn To:
Identify utilities used for capturing hardware configurations in Linux, features of package managers used in Linux, and features of the chkconfig command.
Identify features of common hardware components and resources used in Linux systems, features of various removable hardware devices, and important aspects of Advanced Power Management (APM).
Audience:
The audience
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CCNT Computer-Telephony Integration Essentials v6 0

...course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development.
Learn To:
Identify features of the standard configuration of a Computer-Telephony Integration (CTI) system.
Identify characteristics of call routing.
Identify features of interactive voice processing.
Identify uses of Computer-Telephony Integration (CTI)
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E-Business Part 2 Building the Infrastructure

...chitectures in an e-Business. a Identify the main hardware platforms. a Match each major operating system with its key characteristic. a Identify business standards associated with e-Business. a Identify the features of electronic data interchange. a Identify the features of modern data-mapping. a Identify standards for integrated purchasing.
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e-Business Part 3 Choosing Tools Technologies

... and technology. It also covers higher-level software and hardware choices such as web browsers, web servers, web application servers and web enabled databases. Learn To: a Identify browser types. a Identify the capabilities of browsers. a Identify the impact of browsers on e-Business. a Identify programming methods. a Match the programming languages
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Frontline Leadership Knowledge in the Workplace

...the lead Customer Service Representative for the Computer Hardware Department. You must follow the process for helping your employees overcome obstacles that could prevent them from exchanging knowledge. Unit 3: Using Technology to Exchange Knowledge (1 hour) Identify the benefits of using technology to exchange knowledge. Identify ways to
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Negotiating Advanced Negotiation Tactics

...nager. As a Communications Consultant at Icon's Computing Hardware and Software Division, you have been working with Janet and Marcus on Appleton's purchase of one of Icon's video-conferencing systems. Paul White, one of Icon's Computer Systems Analysts, has worked with you on this sale from the beginning, and he is assisting you in this negotiation. The four of you are now negotiating the cost
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Mentoring Using a Mentor to Your Advantage

...ou are a Senior Network Administrator in Icon's Computing Hardware and Software Division; you are worried about job retention and career advancement in a dynamic business climate. You feel you can ensure greater job security if you better align network operations within the larger structure of information management. Although your division does not have a formal mentoring program in place, you
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Organizational Behavior Organizational Group Dynamics

...te, and Joshua Segal, a Web Developer, in Icon's Computer Hardware and Software Division. As the Innovation Manager for the Division, you are assembling bright and creative individuals from a variety of departments to form a brainstorming team. Its purpose is to generate ideas in a non-critical environment. You've chosen Amy and Josh to spearhead the group and have invited them to your office
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MS SharePoint Portal Server 2003 Introduction for Admins

...administration tools to manage a Web site.
Identify the hardware and software requirements for running SharePoint Portal Server (SPS) 2003.
Identify key concepts related to the deployment architecture of SharePoint Portal Server (SPS) 2003.
Differentiate between the throughput and scale capacity planning options.
Identify installation considerations of Microsoft Windows SharePoint
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MS Project Server 2003 Introduction Part 1

... running Microsoft Office Project Server 2003.
Identify hardware requirements for running Microsoft Office Project Server 2003.
Identify options for specifying workgroup collaboration through Microsoft Office Project Server 2003.
Sequence the steps of the process that enables you to work with multiple projects in an enterprise environment.
Differentiate between the three hierarchies
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Windows Server 2003 Managing a Server Env Part 2

... To identify options in the Add Hardware Wizard. To identify steps for troubleshooting hardware. To identify methods of compressing files and folders. To identify effects of moving and copying compressed files. To identify features of encrypting files and
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Windows Server 2003 Managing a Server Env Part 2

... To identify options in the Add Hardware Wizard. To identify steps for troubleshooting hardware. To identify methods of compressing files and folders. To identify effects of moving and copying compressed files. To identify features of encrypting files and
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Windows Server 2003 Managing a Server Env Part 3

This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance
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Windows Server 2003 Managing a Server Env Part 3

This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance
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Moving from Technical Professional to Mgr Managing the IT Dept

... to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to maximize the benefits of the company Web site in particular. Learn To: Identify elements of LAN and WAN schematics. Identify methods of increasing help desk efficiency. Identify guidelines for getting the
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Implementing Managing MS Exchange Server 2003 Installing

... aspects of different clustering technologies.
Identify hardware requirements for a Microsoft Exchange Server 2003 cluster.
Identify types of cluster configurations.
Audience:
This series is intended for messaging support professionals who work in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and
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Designing a MS Exchange Server 2003 Organization Connectivity

...fy features of Microsoft Exchange Server 2003.
Identify hardware and system requirements for Microsoft Exchange Server 2003.
Audience:
This series is intended for messaging support professionals who work in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.
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From Learn Skills
Retail Training - Maintain store security



...il store a whether it sells CDs, clothing, cosmetics or hardware a is set up to tempt customers to purchase goods. This unfortunately is also tempting to thieves. To help prevent theft, retail stores must have good security measures in place, and monitor and supervise these measures. This course covers the skills and knowledge required to maintain store security and is written from the
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From Serebra Learning Corporation
VoIP Network Quality of Service Techniques
This module investigates the QoS service details necessary to provide acceptable voice quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn
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Inbound Call Center Technology
Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how
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Information Technology IT Industry Overview Version 1
...affects and blurs the line between all segments including hardware, software, data, applications, and communications platforms. At the same time, this change offers numerous opportunities for those who can adapt. This course provides a roadmap for the rapidly converging IT world, identifies regulatory fact This course is designed for management consultants and sales personnel seeking an
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360-Degree Performance Appraisal Simulation
...nts, a seller and service provider of computer networking hardware. Recently, the company decided to experiment with a 360-degree performance feedback system, hoping to replace the traditional manager-level review process. This simulation is based on the SkillSoft series 360-Degree Performance Appraisal and provides links to the following courses: MGMT0151, MGMT0152, and MGMT0153. Executives
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Managing UNIX Clients
To explain how to manage UNIX clients IT professionals working in a UNIX environment for the first time
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Installing SUSE Linux
To recognize milestones in the development of Linux and plan and conduct a basic SUSE Linux installation Linux system administrators with 6 months to 1 year's practical Linux experience
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Win2000 Professional Managing Hardware Devices
...ourse you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will
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Win2000 Professional Enhanced Support for Hardware Devices
...hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB) devices, and teaches you to
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Win2000 Server Managing Terminal Services
... be installed. You will become acquainted with the client hardware requirements and with the server configuration for Terminal Services setup. Next, you will learn to configure user accounts for a Terminal server. In addition, you will become familiar with the procedure for configuring Terminal Services profiles and for managing Terminal Services users. Finally, this course will teach you to
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Win2000 Netwk Infra Design Prep for W2K Netwk Serv Infra
...enter management. User and resource distribution, current hardware and application requirements, the network performance requirements of an organization, and disaster recovery are also covered in this course. Next, the course deals with the various factors to be considered while planning and validating a network design. Finally, the course prepares you for developing a disaster recovery plan
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Win2000 Server Installing and Upgrading
This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will
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Win2000 Server Managing Hardware Devices Drivers
...ourse you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will
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Designing an Exchange 2000 Model
To explain how to analyze the design of an organization's administrative model and routing group topology Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and
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Installing and Upgrading Exchange 2000 Server
To describe how to install and upgrade Exchange 2000 Server Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft Exchange 2000 Server
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Installation of ISA Server 2000
To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Microsoft Windows Small Business Server 2003 Part 1
...pe of Internet connection, network type, network devices, hardware, and software. Further, the course covers components and features of Microsoft Windows Small Business Server (SBS) 2003 and the restrictions of working with SBS 2003. It also covers considerations and steps for installing, upgrading, and migrating SBS 2003. Additionally, the course provides an overview of the Server Management
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Microsoft SMS 2003 Collecting Inventory and Software Metering
To explain how to collect inventory and configure software metering Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Features Deployment and Installation of Application Center 2000
To describe the benefits and features of Application Center 2000 and to discuss how to plan the deployment and installation of Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering
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Installing and Configuring BizTalk Server 2000
To install Microsoft BizTalk Server 2000 and use the BizTalk Server 2000 Editor and Mapper IT professionals and administrators seeking to gain competency in the use of Microsoft BizTalk Server 2000; candidates for Microsoft Exam 70-230: Designing and Implementing Solutions with Microsoft BizTalk Server 2000, Enterprise Edition
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Planning for Deployment of Microsoft Commerce Server 2000
To provide an overview of Commerce Server 2000 and to explain resource and planning requirements for deploying Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam
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Hardware Issues for Linux
To identify the hardware requirements for different Linux installations Students wishing to acquire the basic skills required as a Linux system administrator
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Hardware Configurations for Linux
To appreciate the hardware issues surounding a Linux installation Students wishing to acquire the basic skills required as a Linux system administrator
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Linux Hardware Configuration and System Maintenance
To outline methods for configuring hardware devices and to describe common system maintenance tasks Students wishing to acquire the intermediate skills required as a Linux system administrator
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Memory Motherboards and Processors
To describe the characteristics of memory types, motherboards, and processors, and how to configure them Anyone wanting to become a hardware support technician
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Diagnosing and Troubleshooting
To demonstate procedures for isolating and troubleshooting computer problems Anyone wanting to become a hardware support technician
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Installing Configuring and Optimizing Computers
To demonstrate how to install and configure peripheral devices, and optimize and upgrade a computer Anyone wanting to become a hardware support technician
more...
Implementing IT Security
To understand basic security principles and security software and how to troubleshoot security issues Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
more...
Printers Maintenance and Safety Issues
To present an overview of printers and discuss computer maintenance and safety issues Anyone wanting to become a hardware support technician
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Working with Personal Computer Components
To install personal computer components, including hard drives, motherboards, power supplies, processors, adapter cards and memory, and to use techniques and tools to troubleshoot and prevent problems with computer components The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam
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Managing Laptops and Portable Devices
To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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Implementing IT Security and Workplace Safety Measures
To protect data and hardware using access control and hardware security and to learn about potential workplace hazards and how to avoid them The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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Security Safety and Communication
To understand the role of security in an organization, the importance of following safety and environmental guidelines, and how to communicate with customers in a professional manner The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field
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Working with Laptops and Portable Devices
To understand the features of laptops and portable devices, including major components, communication methods, and peripherals The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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System Resources and Installing and Configuring IDE and SCSI Devices
To demonstrate how to assign system resources and install and configure IDE and SCSI devices Anyone wanting to become a hardware support technician
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OS 390 Intro to Parallel Sysplex
...t. It discusses the evolution of OS/390, the software and hardware requirements that support Parallel Sysplex, workload balancing, and automation. In addition, it discusses the advantages that Parallel Sysplex provides to different environments. This course is written to OS/390 version 2.x. This course is designed for professionals responsible for planning and implementing a Parallel Sysplex
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Identifying Adding and Removing System Components
To present system modules and their characteristics and demonstrate how to add and remove field replaceable units (FRUs) from desktops and portables Anyone wanting to become a hardware support technician
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CompTIA Linux 2004 Documentation Hardware
This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux
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Basic Networking
To introduce and demonstrate basic networking concepts and hardware considerations Anyone wanting to become a hardware support technician
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Laptop Components Peripherals and Networks
To understand the basic concepts of, and how to troubleshoot problems with, laptops, peripherals and networks connections The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field
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OS 390 Introduction to e-business
...ous considerations that need to be made when planning the hardware requirements and the various software considerations to be made when planning an e-business project. It examines the data storage considerations and will alerts the student to the security threats surrounding e-business, and provide a number of options to help assemble a security blanket that's tailored specifically for your
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CICS ESA Concepts
This course explains the basics of the Customer Information Control System (CICS). It focuses on the single-system environment but also discusses CICSplex and other CICS intercommunication facilities. CICS is IBM's general purpose online transaction processing (OLTP) software, which is used by many organizations to handle transaction processing needs.Some topics discussed in this course are online
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CICS ESA Definition and Program Design
This course covers the basic coding techniques, source language statements, and CICS commands needed to code an application program for the CICS/ESA environment. It discusses how to code the BMS macros needed to define the maps a CICS program uses for input and output, implementing pseudo-conversational transactions, and passing control among separate application program modules. While each CICS
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CICS ESA File Processing and Program Execution
This course covers the coding techniques, source language statements, and CICS commands needed to code an application program for the CICS/ESA environment. It covers reading, writing, and deleting records from VSAM KSDS, handling exception conditions, and preparing a CICS program for execution. While each CICS solution is designed to run on a particular operating system and hardware platform, this
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E-Commerce 7 0
This WestNet e-Learning module explores the extensive, invisible "back-end" systems that make online business possible: credit cards and electronic cash, Web marketing strategies, search engines that bring customers to online storefronts, and integrated systems of specialized servers that handle complex transactions at a distance.
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Introduction to e-Commerce
This course covers the world of electronic commerce or eCommerce. The course starts from a basic introduction of e-commerce and EDI through how the Internet and the World Wide Web has become the infrastructure upon which electronic commerce is built. Learn about the programming languages of the Web and type of equipment needed for enterprises to build a successful eCommerce business. Also learn
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Antennas and Accessories
In this module, we will discuss the proper methods for installing each kind of antenna. We will explain polarization, coverage patterns, and appropriate uses of antennas. Additionally, we describe the many different items that are used to connect antennas to other wireless LAN hardware.
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e-Business Part 2 Building the Infrastructure
The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. The target audience is those individuals tasked with
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e-Business Part 3 Choosing Tools and Technologies
... and technology. It also covers higher-level software and hardware choices such as web browsers, web servers, web application servers and web enabled databases. The target audience is those individuals tasked with planning/ implementing e-Business strategies within an organization (primarily technical and business managers, as opposed to programmers, network engineers, etc.). Students should
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Designing a Small Network
The lessons in this module apply the network design process as we gather requirements, analyze, and design a small network for an imaginary company. The company in this example provides training for software, hardware, and World Wide Web (Web) development.
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LAN Software
In this WestNet e-Learning module, you will be guided through a brief description of the most important NOS solutions. We will examine how NOSs compare to the Open Systems Interconnection (OSI) model, and we will look at the key elements of each major NOS vendor's products.
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Network Configuration
This WestNet e-Learning module discusses broad concepts and solutions that require different combinations of operating systems, hardware, applications, or protocols.
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Troubleshooting
This WestNet e-Learning module presents a general approach for troubleshooting a network, the most common software and hardware tools for network troubleshooting, and a series of real-world problems that show how an administrator can use various combinations of tools and a disciplined approach to identify and correct many common problems.
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Cisco CallManager Fundamentals
To explain how to deploy a Cisco CallManager server in a cluster using a supported IP telephony deployment model IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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Configuring Media Resources and Softkey Templates
To explain how to use Cisco CallManager to install, configure, and manage media resources, and how to modify standard softkey templates and apply them to Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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Fundamentals of Cisco CallManager
To deploy a Cisco CallManager server in a cluster using a supported IP Telephony deployment model. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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CCNT Computer-Telephony Integration Essentials v6 0
This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable.
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Installing Configuring and Upgrading SQL Server 2000
To describe how to install, configure, and upgrade SQL Server Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition
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Win2000 Professional for End-Users Advanced Features
...ontrol Panel settings, install and uninstall programs and hardware, and use mobile desktop support features. The course also describes how to use system tools to backup data, restore data, and perform disk compression and cleaning. The course also includes various tasks involved in maintaining and administering Windows 2000. This course is designed to help individuals who want to achieve
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Microsoft Windows XP Tablet PC Edition 2005
A Tablet PC combines mobile computing with unique handwriting and voice recognition technology allowing users to type, write, or dictate notes. It also offers interactivity features by accepting commands in the form of gestures drawn by users. This course will explain how a Tablet PC is different from a desktop or laptop. The unique features of a Tablet PC will be covered as well. Additionally,
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Using Your Dell Axim x50
...hardware, and software of the Dell Axim PDA. The course will also cover how to enter and search data in your PDA. In addition, the course will provide you with an overview of using the programs that are installed into a PDA and how to connect your Dell PDA to Infrared, Bluetooth Wireless Technology, Modem, Virtual Private Network (VPN), and Ethernet. The course is intended for users with
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Basic Troubleshooting
This introduction to troubleshooting covers some common problems and their solutions. It covers problems related to monitors, drives, printing, sound and video, and start up and shut down of the computer. Simple troubleshooting techniques are also discussed. A computer user who is interested in learning how to troubleshoot simple computer problems.
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Using Your Dell Axim
The course will cover how to use PDA hardware and system components such as the stylus, buttons, and features. The course includes how to enter and find information. The course will give an overview of using the programs that come with the PDA and connecting to the world with your PDA. A computer user who has computer experience, and is adding the use of a PDA into his/her daily activities.
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Discover Your Tablet PC
A Tablet PC combines mobile computing with unique handwriting and voice recognition technology allowing users to type, write, or dictate notes. It also offers new interactivity features by accepting commands in the form of gestures drawn by users. This course will explain how a Tablet PC is different from a desktop or a laptop. The features of a Tablet PC, its benefits and uses will be covered.
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ECDL ICDL 4 Module 1 Concepts of Information Technology IT - Computers and IT
To explain the main concepts of IT, networks, and the components of a personal computer. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to become familiar with IT concepts; end users wanting to attain competency in the use of computers; end users wanting to attain an ECDL or ICDL
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Capture Digital Video
This course will provide users information on how to capture digital video using their digital video camera, cell phone, or PDA. It will include an introduction to each piece of the digital hardware, and how the video is captured. A computer user who has good computer experience, but has never used any video capturing devices.
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Transfer Digital Video
This course will provide users information on how to transfer digital video from their digital video camera, DVC connector, cell phone, or PDA to a computer. It will include an introduction to each of the digital hardware, and how the video is transferred. A computer user who has good computer experience, but has never used any video transferring devices.
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Display of Digital Video
This course will familiarize users to various media to store and view video such as DVD, CD, VCD, and tapes. Users will also learn about sharing movies on the Internet. In addition, the course will also deal with various considerations in selecting appropriate video software. A computer user who has general computer skills, but has little experience with video-editing, burning DVDs, and sharing
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Linux Administration Part 1: Installation and Administration
The third course in the Linux Essentials series introduces the learner to basic system administration. It begins by covering Linux system installation, the startup and shutdown processes, and system configuration. The course then teaches learners to install applications and manage users. It also examines system backup from an administrator's perspective. Finally, the course examines system
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Linux Administration Part 2: Hardware and Programming
...the Linux Essentials series examines some of the specific hardware and multimedia solutions that an administrator might implement. The learner will learn how to add and manage printers, serial devices and additional disk storage for a Linux system. The course also examines how to set up sound, graphics, and video when configuring Linux clients. Finally, this course covers some topics of
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A+ Certification Part 1 - Hardware Fundamentals


This is the first course in a seven part series that presents students with both theoretical and practical instruction on the basic terms, concepts, and functions relating to the main microcomputer modules. Students will learn to follow established procedures for assembly and disassembly of systems and replaceable modules.
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A+ Certification Part 2 - Hardware Installation and Configuration


This is the second course in a seven part series that presents students with both theoretical and practical instruction on installing, configuring, and upgrading the main microcomputer modules and peripherals.
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z/OS for Operators Curriculum


The z/OS for Operators Curriculum includes the following courses: z/OS Architecture & Concepts Duration 3 - 4 hours Prerequisites Basic understanding of Data Processing concepts Objectives After completing this Course, the student should be able to: - Comprehend the concepts of Virtual Storage - Identify various components of a MVS System - Define Virtual, Central, Expanded and Auxiliary Storage -
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Cisco Designing Networks Part 2: Designing a Network Structure


This second course in the DCN curriculum teaches the learner how to design a network structure appropriate to the existing network and needs of a customer. It provides a number of guidelines for provisioning hardware and media for a LAN or WAN. It also covers Network Layer Addressing and Naming Models and how to analyze and select routing and bridging protocols.
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Cisco Building Multilayer Switched Networks Part 3: Multilayer Switching


The course covers the routing of traffic between VLANs. It presents interVLAN routing issues including distribution layer topology and the configuration of interVLAN routing. Also presented is a practical definition of multilayer switching includes the hardware and software requirements, its components, and how it works.
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Cisco Internetwork Design Part 5: ATM Internetwork Design


The fifth and final course in the Cisco Internetwork Design series covers ATM concepts, routing and implementation in LANs and WANs. It also covers SMDS concepts and implementation issues. In addition to providing an overview of SNA, it focuses on the hardware, software, and link and gateway components of an SNA network. This course also covers complex SNA internetworking concepts such as SDLC
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Microsoft Windows 95 Advanced Topics
This multimedia self-paced learning course will explore advanced features of Windows 95. The unique Skill Builder instruction utilizes text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key skills and guide you back to
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Troubleshooting Microsoft Windows NT Server 4.0 in the Enterprise Environment
This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
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Microsoft Windows 2000 Professional Advanced User
This course will introduce users to the advanced features of Windows 2000 Professional. At the completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on the Internet.
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CCNT Computer-Telephony Integration Essentials
This course introduces Computer-Telephony Integration Essentials (CTI). CTI architecture, hardware, market applications and system development are covered in this course.
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Internet Basics
The Internet represents the transformation and evolution of the information age. It has emerged as a powerful tool for communication and information sharing, that is making a major impact on people all over the globe. In other words, the Internet is an information super-highway that has compressed the world into a cyber colony. This, in turn, has revolutionized the way people interact with each
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Quality Management Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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Installing and Configuring Linux
The Installing and Configuring Linux WBT is the first course in the Linux Fundamentals curriculum. It acquaints the students with the Linux's history, design, and distributions. It also enables students to install and configure Linux. End users and Application developers who want an overview of Linux and learn about installing and configuring Linux.
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Configuring Network Services - Linux
The Configuring Network Services WBT is an intermediate user course that describes the concepts of the network services management system supported by Linux. It provides an in depth explanation of installing, configuring, networking, and administrating various servers, which can be installed through Linux. The course covers all the important concepts of Linux network and server administration in
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PCs to Supercomputers I


Introduces students to the world of computers and information systems, dealing with both hardware and software components. Anyone interested in data processing basics.
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PCs to Supercomputers II


Introduces students to the world of computers and information systems, dealing with both hardware and software components. Anyone interested in data processing basics.
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Building a Data Warehouse
The Building a Data Warehousing WBT is the second course in the Data Warehousing curriculum. It provides students with an overview of the core technologies, concepts, architecture, and various features of data warehouses, models, and data extraction tools. People who have a fairly good knowledge of the concepts of database systems, relational database management systems, and their architecture.
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Managing the Network Environment
This module describes how to manage a network with a number of different components. Lesson 1 discusses the Cisco proprietary protocol used to identify neighboring devices. Cisco Discovery Protocol (CDP) is topology and protocol independent and is an effective way to document network infrastructures. Lesson 2 highlights Telnet which is used to provide remote console connections to a network
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Capture Digital Images
This course will provide users information on how to capture digital images using their digital camera scanner cell phone or PDA. It will include an introduction to each of the digital hardware and how to capture pictures with it.
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Transfer Digital Images
These courses will provide users information on how to capture digital images using their digital camera scanner cell phone or PDA. It will include an introduction to each of the digital hardware and how the pictures are transferred.
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Troubleshooting
This module explains the basic methods of testing Web sites and servers and introduces the most common software and hardware tools used to troubleshoot network problems.
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Support Users and Troubleshoot Microsoft Windows XP Part 3
This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. This course covers methods for troubleshooting issues related to files folders drivers and hardware such as storage display and I/O devices. This course also covers Advanced Configuration and Power Interface (ACPI) and Advanced Power
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