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From Serebra Learning Corporation
Excellence in Internal Customer Service
In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning
more...
In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning
more...
From 123-CBT Computer Based Training
Essentials of Management Creating a Positive Workplace
... Understand why positive employees help an organization succeed. Meet the needs of employees in order to motivate them to behave positively. Effectively address specific negative attitude types. Use the ADDRESS acronym for dealing with any negative attitude type.
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... Understand why positive employees help an organization succeed. Meet the needs of employees in order to motivate them to behave positively. Effectively address specific negative attitude types. Use the ADDRESS acronym for dealing with any negative attitude type.
more...
