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Instructor Led Help Desk Training in United States

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Help Desk Seminar Schedule

  Program Location    
February, 2012
6th Feb HP LaserJet P3005 P3015 and ... Series Printer Repair Training Middleton, WI   [Register]
 
on-line e-learning cbt (computer based)
online course
 instructor led training
instructor-led class
 study at home
learn at home
 group study and discussion
group study
 self directed
self-directed study
 cd rom
cd-based training
 DVD
DVD video training
 book
printed book
 e-book
e-book digital book
 workshop / seminar
workshop seminar
 train the trainer
train the trainer
 computer lab
computer-based learning
 special pricing!
discount pricing
 on-line tutorial)
online tutorial
Help Desk Training Seminars and Classes
From The Career Center
Comptia Network instructor led training ...ssional computer support experience as a PC technician or help desk technician. Network experience is helpful but not required;A certification or the equivalent skills and knowledge is helpful but not required. Students will identify and describe all the major networking technologies, systems, skills, and tools in use in modern PC-based computer networks, and learn information and skills that  more...
From Wintrac Inc.
Lotus Notes 6.5 Support ...help desk professionals who are responsible for supporting the Notes 6. 5 user. This course assists support professionals in fulfilling most user requests and solving many workstation problems without having to escalate problems to the Domino administrator or application developer. You can get a complete list of other Lotus Notes/Domino classes at  more...
Help Desk Analyst ...Help Desk Institutea ™s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk tools, technologies, processes and  more...
IT Infrastructure Library (ITIL) Level 2 - Service Level Management(itil) This 2-day course will encourage all employees to participate in the success of their companies by aligning IT services with the current and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process  more...
IT Infrastructure Library (ITIL)Level 1 - Foundations(itil) By collecting the best practices from top companies, the CCTA established a best practice process framework called ITIL. All the companies who contributed their best practices then adopted this guide. The best practice framework for service management contains a description on how to organize service management within your organization. This course maps directly to the exam, so students will be  more...
ITIL Foundations Certification - IT Service Management Best Practice Framework(itil) Designed for all levels of IT Service and Support staff, this course provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and  more...
Help Desk Analyst(itil) ...Help Desk Institutea ™s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk tools, technologies, processes and  more...
Help Desk Analyst ...Help Desk Institutea ™s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk tools, technologies, processes and  more...
Help Desk Technology Designed for up to five days of Help Desk Technology classroom training, this course guarantees a successful training and learning experience. This open, modular instructor-led guide was developed for quick scanning in the classroom and is filled with interactive exercises. You can get a complete list of other ITIL classes at http://www.wintrac.com/courses/coursesITIL.asp  more...
Lotus Notes 7 Support ...help desk personnel responsible for supporting both network based and mobile Notes 7 users. The course starts with a technical discussion of how Notes and Domino work together. The course provides a very practical approach to fulfilling most user requests and solving many workstation problems, but at the same time helping you understand when to escalate problems to the proper Domino or Notes  more...
Lotus Notes 8 Support ...help desk personnel responsible for supporting Notes 8 Standard and Basic configurations users, whether they are connected via the network or modem. The course starts with a technical discussion of how Notes and Domino work together. The course provides a very practical approach to fulfilling most user requests and solving many workstation problems, but at the same time helping you  more...
From SilkWeb Consulting & Development LLC
Excellent Customer Service group study and discussionworkshop / seminar The global marketplace and other changes in society have created a heightened need for businesses to compete on many levels. There is a growing awareness that companies need to improve customer service to distinguish themselves in a competitive marketplace. Business need to find a way to stand out from the crowd and a good way to do this is when their staff has excellent customer service. This  more...
From Red Rock Research, Inc
Software Production Operations Support 6 PDUs instructor led traininggroup study and discussioncoursewareworkshop / seminar All professional software being developed is on its way somewhere--to production! Software Production Support, sometimes called Operations, requires a proactive mentality, process discipline, and continuous improvement. Register for our one day course and learn to maximize system uptime, minimize risks to your business, and manage your customers expectations. After all, is your production  more...
From Hands On Technology Transfer, Inc.
CompTIA Network+ This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking concepts and skills to prepare for a career in network support or administration, or to prepare for the CompTIA Network+ (2009 Objectives) exam. You will identify and describe all the  more...
From TrainersDirect
Information Systems Project Management instructor led training ...elopers Software Marketing Managers Network Installers Help Desk Managers You Will Discover Why software projects tend to run into the unexpected, not unlike the X Files, and why corporate managers or customers have expectations that are different than what is delivered. When project scope continually changes, or was not nailed down at project start, you will discover why both money and  more...
From E-Tek Computer Training
CompTIA Network 2009 Objectives self directed ...ssional computer support experience as a PC technician or help desk technician. Network experience is helpful but not required; A+ certification or the equivalent skills and knowledge is helpful but not required. Prerequisites Basic Windows skills and a fundamental understanding of computer concepts are required. Students can obtain this level of skill and knowledge by taking the following  more...
From MSIUniversity
AdminStudio 9.x - Web Based Training instructor led trainingon-line e-learning cbt (computer based)bookworkshop / seminarcomputer lab Course Level - Beginner / Intermediate Course Offering - Web Based Course Duration - 6 hrs *2 (Web Based) Cost - $350 (Web Based) per student Who Should Attend - Course designed for Packagers, System Administrators, IT Help Desk professionals Note : The Web based course is a beginner course and does not cover some of the advanced level topics. We can also provide you with a custom web  more...
Packaging Applications with AdminStudio 9.x instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminarcomputer lab Course Level - Beginner / Intermediate Course Offering - Class Room setting Course Duration - 4 Days (Classroom) Cost - $1599. 99 (Classroom) Who Should Attend - Course designed for Packagers, System Administrators, IT Help Desk professionals About US - Organization - MSIUNIVERSITY, LLC Contact us - info@msiuniversity. com Training - training@msiuniversity. org Website - www.  more...
From MOST (Mac OS Training)
Mac OS X Troubleshooting & Maintenance instructor led trainingcomputer lab Mac Troubleshooting and Maintenance - OS X Description: Are you torn between upgrading your Mac or buying a new one? Is your company moving to OS X? Just what is OS X 10.2, 10.3 and 10.4 and how do they work? Get your hands dirty "under the hood" of OS X and find the tools and answers you're looking for on troubleshooting memory, hard drives that are running and have crashed, power  more...
From Parts Now! LLC
HP LaserJet P3005 P3015 and LaserJet 2400 Series Printer Repair Training instructor led training The LJ 2400 and the LJ P3005 may look very much alike from the outside, but are just enough different on the inside that a training course is a good way to learn these popular printers. The newest addition to this trio, the P3015 is not only different on the inside but has new looks as well. All three disassemble very much the same, but parts are completely different. This course will explain  more...
From Nextec Inc
MCDST - Microsoft Certified Desktop Support Specialist instructor led training ...help desk technician, customer support representative, PC support specialist, technical support representative, and technical support specialists as defined by the National Workforce Center for Emerging Technologies Skill Standards for Information Technology and other research worldwide. The MCDST credential is for IT professionals working in the typically complex computing environment of  more...
From BMC Software, Inc
BMC Remedy ITSM 75 Administering - Part 2 This course provides BMC Remedy ITSM 7. 5.x administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy ITSM 7. 5.x applications, including BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), and BMC Remedy Asset Management. Using a workshop  more...
From VKG Associates, Inc
Technology and Critical Business Skills Training VKG Associates, Inc.'s Critical Business Skills training programs include: - Courtesy in the Government - Listening Skills - Proofreading and Editing - Better Office Skills and Services - Basic Filing - Women and Self-Esteem - Organizing Your Workspace - Office Automation - Grammar Review - Performance Appraisal - Curriculum Development - Character Education - Assertiveness  more...
From Dr Rick Goodman
Negotiate to Win the Art of Successful Negotiation instructor led training Whether ita ™s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome. This hands-on two day seminar gives you a step-by- step guide to  more...
From Technology Career Services
Network Support Technician This course provides students with the skills to install, configure, repair, and maintain computer information systems. Students will be prepared to take CompTia A+ PC Technician exams, Network+ exam and Cisco CCNA exam. Classes are taught by licensed and certified instructors with industry experienced to provide hands-on labs and real world applications.  more...
From The Per Scholas Institute for Technology
A Certified Computer Repair Technician Preparation Course Through the generosity of private foundations, The Per Scholas Institute for Technology is able to offer this intensive technology training without a fee attached. All tuition, books, and materials are provided free of charge! This is essentially the same exact technical instruction you would receive at TCI, Katherine Gibbs, or DeVry. However, with us, you save yourself over $10, 000 dollars in  more...
From Corporate Education Group
Net+ instructor led training ...ssional computer support experience as a PC technician or help desk technician. Prerequisites An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. CompTIA A+ certification, or the equivalent skills and knowledge, is helpful but not required.   What you will learn Upon successful completion of this course, you will be able to:  more...
From Business Training Works, Inc.
Help Desk Training instructor led training Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.  more...
From Corporate Education Group
Citrix Presentation Server 4.0: Administration instructor led training ...for IT professionals, such as server, network, system and help desk administrators, familiar with Microsoft? Windows Server? 2003 environments. Systems engineers, analysts, consultants, architects and Citrix accessPARTNER network members are also appropriate candidates for this course. Preparatory Recommendations Before taking this course, Citrix recommends that learners successfully  more...
Managing Microsoft Systems Management Server 2003 instructor led training ...ill learn to configure and use Remote Tools to assist the help desk and to provide troubleshooting support to clients. Lessons Introduction to Remote Tools   Configuring the Remote Tools Client Agent   Using SMS Remote Tools in Troubleshooting   Discussion: Using SMS Remote Tools   Practices Identifying Remote Tools That Can Be Used to Troubleshoot Client Issues    more...
From Hawk Associates
Customer Service for Technical Support Professionals instructor led training Customer Service training isn t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for IT professionals. Having good technical skills is only half of what you need; the other half is having the skills to gain customer satisfaction, understanding, and cooperation. In this course, you will learn methods for effective  more...
From Alliance Training and Consulting, Inc.
Mastering Microsoft XP Professional instructor led training New or seasoned Network Administrators/Network Engineers, Help Desk/Support Staff who are preparing for Windows XP Professional Certification. Learn new features and how to configure XP Professional for your network.  more...
on-line e-learning cbt (computer based)
online course
 instructor led training
instructor-led class
 study at home
learn at home
 group study and discussion
group study
 self directed
self-directed study
 cd rom
cd-based training
 DVD
DVD video training
 book
printed book
 e-book
e-book digital book
 workshop / seminar
workshop seminar
 train the trainer
train the trainer
 computer lab
computer-based learning
 special pricing!
discount pricing
 on-line tutorial)
online tutorial
Home > Training Search > H > Help Desk > Instructor Led Training > United States
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