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From 123-CBT Computer Based Training
Telesales Communications

Telesales Communications
Since Alexander Graham Bell said, "Mr. Watson, come here, I want you," to his assistant on March 10, 1876, the telephone has become the major person-to-person communications tool. It has taken a place of dominance in the sales industry. As a professional salesperson, it is vital that you have effective telesales techniques.As a communications medium, the telephone
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Telesales Communications
Sales Math 101 Developing a Sales Plan for Success

Sales Math 101: Developing a Sales Plan for Success
Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math
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Marketing Essentials Product and Price

Marketing Essentials: Product and Price
How do you know what kind of products and services you should be marketing? How do you develop successful products and services? How do you promote and sell them? In today's highly competitive marketplace, these considerations are more important than ever. This course focuses on the answers to these questions and provides key insight into the
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Marketing Essentials Place

Marketing Essentials: Place
Getting your products and services into your customers' hands is not a simple task; a multitude of factors must be considered. How do you select the most effective distribution channels? Should you be targeting your distributors to help promote and sell your products, or should you appeal directly to consumers? How do you build strong relationships with
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From Online Training Directory
How to Interview Like a Professional



Learn the secrets to having a successful interview to get the job you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is
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How to Interview Like a Professional
Basic Internet Specialist Certificate


Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Students will learn how to deal with customers concerns, and the best way to provide support.
Students will also learn how to
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Dramatically Increase Sales With Minor Web Site Changes and Adjustments!



Some web sites lure their visitors in and quickly make the sale. Others never sell and never will. What makes the difference? In this tutorial I will show you: 1) Why visitors enter and quickly exit from most web sites - before even reading the sales material. 2) How some sites have solved this problem. Also, you will learn how many Las Vegas casinos lure visitors in and entice them to spend their
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Build a Powerful Marketing Strategy--Instructor-Led
A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period
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Build a Powerful Marketing Strategy--Self-Directed
A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of
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Accounting In An Hour
Whether you ™re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and
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QuickBooks Pro 2008
Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts
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From 123-CBT Computer Based Training
Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient
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Cross-selling in a Customer Service Call
From Serebra Learning Corporation
Territorial Account Sales Skills Simulation
You're a salesperson for Soft Hands Shipping Company, a San Francisco, California based firm that specializes in the ground transportation of fragile items. You sell the company s shipping services to all types of organizations. Wine Cellar of California sells wine to restaurants throughout the state, and it becomes one of your target accounts. You will do some preliminary research on this company
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Phone Skills : Preparing for a Call


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your
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Phone Skills : Transferring Calls


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It encourages consideration of both the caller and your colleague when you take messages in your workplace. It also gives valuable tips and hints on
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Phone Skills : Ending a Call and Following Up


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your
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Phone Skills : Taking and Leaving Phone Messages


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you identify what makes an effective phone message and give you guidance on giving and taking messages that people can act on successfully.
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Phone Skills : Giving & Getting Information by Phone


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare to give or receive information by phone and give you some practical tips and hints for communicating information well. It
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Phone Skills : Negotiating on the Phone


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well for concluding negotiations on the phone. It will help you stay in control and get results when you're negotiating, through effective preparation and
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Phone Skills : Cold Calling & Selling by Phone


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're cold calling or selling over the phone, through effective preparation and good
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Phone Skills : Handling Angry Callers


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and reduce your stress levels when you're dealing with angry callers over the phone, through effective communication
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Phone Skills : Making Difficult Calls


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're making those difficult calls - through effective preparation and good communication skills.
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Phone Skills : Essential Phone Communication Skills


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare for phone calls both physically and mentally by polishing your telephone persona, relaxing and focusing on success. It
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From Education Systems
ASTA North American Rail Travel Specialist
The purpose of this specialist course is to help you, the professional travel agent, develop a sales specialty in North American Rail Travel. Specializing in rail travel involves a complex array of motivation, skills, knowledge, persistence and creativity. While a single course is not likely to provide you with everything you need to earn your place among rail travel experts, this course will lay
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From JED New Media inc.
Your Image Coach







Synopsis
Have you ever felt a invisiblea at work, as if no one listens to your ideas or takes them seriously? Do you wish that you could express yourself better to your manager, supervisor, team members, or customers? Are you lacking confidence and poise? Do you know how to manage the image you present in business situations? Projecting a confident and highly professional image involves
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Selling Your Company to the Press





It suggests different strategies to help you prepare for the interview and proposes some tips and tactics for skillfully answering pre-interview and interview questions. Glean some tips on how to present your organization and your message in a positive manner.
this is a 40-minute online tutorial useful to individuals as well as in a group learning setting.
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From Braini Academic
Apollo - Moving from Sabre




A specially designed course for experienced Sabre users making the move to Apollo. This course will leverage your knowledge of Sabre to teach you Apollo in a fraction of the time.
Subjects Covered...
ATFQ, CarMaster, FLIFO displays, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, RoomMaster, VIT displays, action codes, arrival-unknown segments, dollar saver,
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Moving to Amadeus




A specially designed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time.
Subjects Covered...
Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return
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From International School of Staging
The Power of Staging - For Real Estate Professionals




Not every home on the market warrants the work of a professional stager. This acclaimed course, The Power of Staging ®, is designed specifically to enable Real Estate Agents to effectively perform this service independently.
It is geared towards agents guiding the seller to maximize the appeal of their home, spend the least amount of money in the process and get the highest value for their
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The Power of Staging - For Real Estate Professionals - online



Not every home on the market warrants the work of a professional stager. This acclaimed course, The Power of Staging ®, is designed specifically to enable Real Estate Agents to effectively perform this service independently.
It is geared towards agents guiding the seller to maximize the appeal of their home, spend the least amount of money in the process and get the highest value for their
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From Global Strategic Management Solutions, Inc
Learn how to attract your ideal clients
Our strategy can have an immediate positive impact on your revenue, profits and time. When most business owners set out to generate more leads and attract more clients, the biggest mistake they make is thinking that everyone is their prospective client and that everyone needs their product or service. In order to attract all of them, they attempt to cast the widest possible net using a generic
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From Reach Further Ltd
12 Days of Twitter - Twitter training on Twitter
Learn Twitter for Business in just half an hour a day over 12 days, with support, online chat & guidance for three weeks. Not just the mechanics of Twitter itself, but the tools, techniques and tactics to get it working for you and your business. This Twitter training takes place on Twitter, so you can't help but learn as you go along: accessing the course notes and tools, following and being
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