Online Highly eLearning Training

Pay Per Click Search Engines-Boost Traffic to your Site A highly recommended search engine strategy that results in instant visibility and sales  more...

Introduction to Customer Relationship Management CRM -Part 1 DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.  more...

Learn How to Write the Kind of Cover Letter That Gets Results A highly effective writing approach that increases the chances of getting your resume reviewed.  more...

Effective Presentations 3: Put Your Skills To The Test XEBEC: The final part of the Effective Presentations series concentrates on putting the presenter's skills to the test. From within a fictitious but very realistic simulation, they can evaluate their progress through each stage, choosing how to proceed in the most effective manner through to a successful outcome. Even highly experienced presenters can use this course to access, hone and perfect  more...

Leadership and Team Development: Performance Troubleshooting MAXIM TRAINING Performance Troubleshooting is all about identifying causes and solving performance problems at work. But to solve a problem, first you must be able to describe it. This course gives a systematic and highly effective approach to describing performance and analysing problems at work. It's called the Human Performance System, or HPS. The overall aim of the course is to ensure you can  more...

Managing People: Motivating your Team If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. This course will help you understand what motivates members of your team. It will help you analyse how to work with each person to improve their performance and realise their  more...

Managing People : Agreeing Objectives If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Setting effective objectives is one of the most powerful ways of motivating people to give their best performance. But if you think objective setting means handing down targets from above ...think again! This course will help you understand what makes a powerful objective. It will  more...

Managing People: Giving Feedback and Praise to your Team If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Giving regular feedback is one of the most powerful ways of motivating people to give their best performance. This course will help you understand why timely feedback is vital. It stresses the importance of praise and gives tips and hints on how to deliver constructive criticism  more...

Managing People : What's behind Appraisal? If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above ...think again. This course will help you understand how the appraisal process works, and how to involve  more...

Managing People : Preparing for a Formal Appraisal If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. This course will help you understand how to prepare for appraisal. It will show you how to get team members in the right frame of mind for their appraisal, and to get the stage  more...

Measuring and Recording Performance If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above ...think again. Giving feedback & appraising people is fraught with potential pitfalls. This course is  more...

Microsoft Excel 2000 Basic ...highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to build, edit, and format worksheets, and how to work with charts, formulas, and functions. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet  more...

Microsoft Access 2000 Basic ...highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not  more...

Microsoft Excel 97 Basic ...highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online  more...

Microsoft Excel 97 Intermediate ...highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to work with formulas and functions, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom  more...

Microsoft Excel 97 Advanced ...highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create a  more...

Microsoft Access 97 Basic ...highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 97, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. This course is designed to help individuals who want to achieve basic proficiency in MS Access 97. Individuals who want  more...

Large Network Case Studies In this module, we explore network availability, performance, and Internet connectivity. As you work through this module, you will come to appreciate that all network design issues are highly interrelated. Likewise, real-world design projects often include multiple broad goals, often creating large and complex trade-offs.  more...

Progressing through the Complex Sale ... complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are tasked with selling at an executive level and who are currently involved with obtaining and maintaining key/major accounts. Also, those salespeople wanting to move up into executive sales roles, and any sales managers with responsibility  more...

Planning Your Field Sales Approach ... and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and meeting objectives and developing appropriate  more...

The Pharmaceutical Industry Overview Version 2 ...issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the supply chain is managed.This course provides a high-level overview of the pharmaceutical industry environment, including its key players, business model, structure, and  more...

The Health Care Industry Overview Version 2 ...fective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their systems and processes for compliance. As a result, they are fine-tuning their business strategies and turning to information technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost.This  more...

Excellence in Internal Customer Service ...highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external  more...

Introduction to Project Process Groups and Initiating a Project ...ton "handoffs" that must happen, making the whole project highly interactive. During this interactive experience--called a project--there are interrelated processes that must occur. These processes can be grouped into five Process Groups. The art of project management is to understand which processes are involved in which process group and how they are interdependent. In this course, learners  more...

Managing the Expert Understanding Experts Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders.  more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

Initiating a Succession Plan Simulation ...t, so in order remain profitable, the company relies on a highly skilled research and production staff to collate data, analyze markets and write reports with extremely short turnaround times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. You are a VP and Principal Analyst for Pharmaceutical and Biotechnology Services. Two team  more...

Implementing a Succession Plan Simulation ...t, so in order remain profitable, the company relies on a highly skilled research and production staff to collate data, analyze markets, and write reports with extremely short turn-around times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. URG has experienced dramatic growth over the past three years. Through aggressive hiring,  more...

Leadership in Six Sigma ...bilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to launch their efforts? How can you tell whether your organization is really ready to take on Six Sigma? What is the proper culture, and can your organization achieve it? And how should the transition be managed?  more...

Writing a Marketing Plan Phase 1 This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll  more...

Features Deployment and Installation of Application Center 2000 To describe the benefits and features of Application Center 2000 and to discuss how to plan the deployment and installation of Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering  more...

High-Availability Concepts and Monitoring in Microsoft Application Center 2000 To discuss high-availability concepts and to outline how to monitor Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering and monitoring web servers; IT professionals familiar with  more...

Configuring and Managing Microsoft Application Center 2000 To explain application deployment issues, how to configure load balancing, and the n-tier architecture Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering and monitoring web servers; IT professionals  more...

Web Strategies for Business This WestNet e-Learning module begins with a review of the brief, but rapid, evolution of Web sites from static brochures to highly interactive online applications. We also trace the parallel development of e-commerce, and outline the major models of business on the Web.  more...

Microsoft Word 97 Basic ...highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary  more...

Microsoft Word 97 Intermediate ...highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to work with styles and graphics, merge documents, share Word document information with other programs, and use Word to create a Web site. Performance-based Pre- and Post-Assessments create a custom path for each learner  more...

Microsoft Word 97 Advanced ...highly interactive CBT contains six units that cover advanced Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to work with larger documents and collaborate with others working on the same document, arrange text and text objects, create and modify charts and forms, and customize the Word environment. Performance-based Pre- and  more...

Microsoft Access 97 Intermediate ...highly interactive CBT contains three units that cover advanced Access 97 skills. Through step-by-step instruction within a realistic simulation of Microsoft Access, individuals learn how to create multiple task queries, develop form as and sub-forms, create complex reports, share access information with other office programs and create advanced queries. Performance-based Pre- and  more...

Microsoft Access 97 Advanced ...highly interactive CBT contains three units that cover advanced Access 97 skills. Through step-by-step instruction within a realistic simulation of Microsoft Access, individuals learn how to add complex objects to a form, manage database objects, create macros and modules and maintain a database. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering  more...

Microsoft PowerPoint 97 Basic ...highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 97, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course path  more...

Microsoft Word 2000 Basic ...highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary  more...

Microsoft Word 2000 Intermediate ...highly interactive CBT contains five units that cover intermediate Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to work with styles and graphics, merge documents, share Word document information with other programs, and use Word to create a Web site. Performance-based Pre- and Post-Assessments create a custom course path  more...

Microsoft PowerPoint 2000 Basic ...highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 2000, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course path  more...

Microsoft PowerPoint 2000 Advanced ...highly interactive CBT contains three units that cover advanced PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 2000, students learn how to enhance charts, work with embedded and linked objects, and use slide show features. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics  more...

Microsoft Word 2000 Advanced ...highly interactive CBT contains six units that cover advanced Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to work with larger documents and collaborate with others working on the same document, arrange text and text objects, create and modify charts and forms, and customize the Word environment. Performance-based Pre-  more...

Microsoft Excel 2000 Intermediate ...highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to manage workbooks, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom course path for  more...

Microsoft Excel 2000 Advanced ...highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create  more...

Microsoft Access 2000 Intermediate This highly interactive CBT contains six units that cover intermediate Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create complex queries, forms, and reports, share Access information with other programs, and add objects to a form. Related Exam: MOUS Access 2000 Expert. Designed to teach intermediate Access skills.  more...

Microsoft Access 2000 Advanced This highly interactive CBT contains five units that cover advanced Access 2000 skills. Through step by step instruction with realistic simulation, students learn how to manage objects, create macros, graphical reports, understand modules, and maintain a database. People wishing to learn the advanced features of Access 2000.  more...

Oracle Application Server 10g - Administration II Part 1 This course describes the advanced administration concepts. In addition you are introduced to common deployment topologies of Oracle Application Server 10g to enable choosing the appropriate topology according to your business needs. To provide a stable and highly available environment that performs well you learn the concepts for high availability (HA) and scalability. You also learn to  more...

Java 2: Classes and Inheritance ...d to discuss the constructs and features that make Java a highly modular and object-oriented programming language. The use and implementation of programming constructs such as classes objects methods packages interfaces and constructors and details of their benefits are described. Additionally the course explains the application of various Java features such as encapsulation inheritance and  more...

Migrating to Microsoft Office 2000 ...highly interactive CBT contains three units that cover migration to Microsoft Office 2000. Through step-by-step instruction within a realistic simulation of Office 2000, individuals learn new features associated with the upgrade, year 2000 computer problems and the ins and outs of the migration process. Performance-based Pre- and Post-Assessments create a custom course path for each learner  more...

Microsoft Windows 2000 Clustering Part 2 - Configuration This is the second course in a three part series that teaches students how to set up Cluster Services to run line-of-business applications such as databases messaging servers Enterprise Resource Planning (ERP) applications and core file and print services. Students will learn the necessary background and practice to configure Cluster Services as a scalable highly-reliable and easy to manage  more...