Online Highly eLearning - Training Resources

Learn How to Write the Kind of Cover Letter That Gets Results ...highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

Architecting Web Content (Master Class)-Self Directed ... how to manage the content of the site and how to make it highly usable and accessible. After this, you will learn how to improve your Website, you will examine some publishing guidelines, and you will look at some effective marketing strategies. Each week, you will work through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning  more...

Boost Your Self-Confidence And Enjoy Selling Success Reinforce your self-motivation, understand how to improve your attitude and set goals. Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your  more...

Introduction to Customer Relationship Management CRM -Part 1 DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.  more...

Architecting Web Content (Master Class) ... how to manage the content of the site and how to make it highly usable and accessible. After this, you will learn how to improve your Website, you will examine some publishing guidelines, and you will look at some effective marketing strategies. Each week, you will work through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning  more...

Supply Management Contract Writing ...he 21st century. Now is the time to get those skills. The highly personal and interactive online class "Supply Management Contract Writing" will give you the skills necessary to minimize your procurement risks. This class goes way beyond the typical, dry explanations of contract law. Through plain English examples and interactive exercises, you will learn how to negotiate and write effective  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception Everyone sells. Learn how to maximize your influence. Everyone sells something whether products, services or ideas. This program provides anyone in a position of influence, including individual entrepreneurs and small business owners, a wealth of ideas, strategies, models and techniques that help the customer to make a quality buying decision. Here you will have 5 sessions which cover these  more...

Shipping with Dry Ice ...rent copy of the IATA Dangerous Goods Regulations (and we highly recommend having a copy of the DGR handy if you ship any dangerous goods by air). Who Should Take This Course Anyone who prepares shipments that include dry ice (or, more correctly, "carbon dioxide, solid"). This would include personnel who ship dry ice along with: refrigerated food products diagnostic specimens non-infectious  more...

Savings Strategy Development ...nd by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings Strategy Development" can help you. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Savings Strategy Development  more...

Senior Professional In Supply Management (SPSM ) Certification Program ...ess. Here are the three steps...Step #1: Complete the six highly personal and interactive online classes of the SPSM Certification Program. You earn 44 Continuing Education Hours (CEH`s) by successfully completing the following online classes, in this order: Mastering Purchasing Fundamentals (6.5 CEHs) Microsoft Excel For Purchasing Professionals (7 CEHs) Supply Management Contract Writing  more...

Powerful Negotiation For Successful Buying ...ou need to get the best deals in today?s environment. The highly personal and interactive online negotiation course ?Powerful Negotiation For Successful Buying? will teach you the latest and greatest negotiation strategies so that even the most savvy sellers will give you the best deals possible. Frequently Asked Questions How long will it take me to complete the course? The amount of time it  more...

Microsoft Project For Purchasing Professionals ...uld not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will enable you to successfully manage complex procurement projects and meet aggressive  more...

Microsoft Excel For Purchasing Professionals ...hasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses through exercises that are based entirely on the situations that you face in your purchasing work. The student can complete their course of study within anytime frame as long as it does  more...

Mastering Purchasing Fundamentals ... the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more than just an introduction to purchasing - you  more...

Legal Nurse Consulting Certificate Program ...interaction with the instructor is one-on-one and this is highly beneficial as you proceed through the course. You may contact your instructor anytime you need to. TEXTBOOK: this course of study requires the use of a text book. The text for the certificate program is: "Legal Nurse Consulting: Principles and Practice." You are required to purchase this text on your own. It can easily be  more...

Introduction to Customer Relationship Management-Part 1 ...highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course. Introduction to Customer Relationship Management (CRM)-Part 1 In today?s  more...

Introduction to Classical Music ...divided into five weeks as outlined below. Although it is highly recommended that the student have access to a library of classical music tapes or CD`s, each week`s lesson will include listening examples (MIDI samples or links to Mp3 files). In addition to "grading" and comments at the end of the session, I will be available for e-mail communication throughout the course for those students who  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget Pay Per Click Marketing Techniques that will save you time and make you money. The advent of pay-for-click search engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial  more...

Expert Purchasing Management ... high standards for purchasing management excellence. The highly personal and interactive online course ?Expert Purchasing Management? will teach you everything you need to know to lead your purchasing department to new levels of success! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you  more...

Database Management ...onal PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...lions of individuals have benefited from his eye-opening, highly energizing keynotes and educational presentations. Early in the 1990s, he developed the concepts of Customer Astonishment that have helped to transform many organizations. His clients range from federal government agencies to Fortune 500 companies to small and rapidly growing firms in all industries. He is the author of eight  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...ation in the study of anatomy and terminology, as well as highly refined skills in grammar, spelling, proofreading and typing. In addition, students are provided with advanced techniques and practice in transcription to effectively meet all of the challenges in the medical transcription environment. Our advanced medical transcription training is challenging and comprehensive, and prepares the  more...

Comprehensive Medical Transcription Training Our MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation). Please Print Out And Read This Information Carefully Our Medical  more...

Certificate in Technical Writing For Current Technical Writers ...Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical Writers is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the workplace. Further develop their technical language and communication skills. Improve and update their technical  more...

Certificate in Technical Writing ...g (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical Writing (Basic Level) is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the workplace. A new direction with a career. Further develop their technical language and communication skills.  more...

Building Self Confidence For Women Learn to free yourself from doubt and enjoy all life has to offer. Whether you feel shy, have fears giving presentations or lack the success you want in life it could be your self-confidence that needs a boost. With a belief in yourself and your abilities overcoming obstacles is enhanced. ?If you think you can you can, and if you think you can?t you can?t.? Highly recommend 1 to 2 online chats  more...

Bartending to the Max-Online ...rough this program is a symbol of your achievement from a highly respected organization.What does "certification" mean for a bartender? Though your employer might want you to be a "Certified Bartender" for insurance purposes and to assure that you have been trained, there is no legal requirement for "certification" in most states. This course offers you "Professional Certification" and, in  more...

Basics Of Smart International Procurement ...international procurement don?t have to be a mystery. The highly personal and interactive online course ?Basics of Smart International Procurement? will teach you the critical things every purchasing professional needs to know before buying from foreign suppliers! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is  more...

Bartending the Easy Way-Online ...rough this program is a symbol of your achievement from a highly respected organization.What does "certification" mean for a bartender? Though your employer might want you to be a "Certified Bartender" for insurance purposes and to assure that you have been trained, there is no legal requirement for "certification" in most states. This course offers you "Professional Certification" and, in  more...

Advanced Customer Relationship Management -Part 2 ...d Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. CRM has assumed a crucial role in the enterprise.  more...

14 Purchasing Best Practices ...without outside help, if you have the right guidance. The highly personal and interactive online class "14 Purchasing Best Practices" makes it realistic for you to quickly and significantly improve your performance and the performance of your purchasing department. You'll become a respected purchasing leader by following this class' step-by-step instructions, examples, and exercises, as well as  more...

Progressing through the Complex Sale High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources.  more...

Planning Your Field Sales Approach ... and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and meeting objectives and developing appropriate  more...

The Pharmaceutical Industry Overview Version 2 ...issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the supply chain is managed. This course provides a high-level overview of the pharmaceutical industry environment, including its key players, business model, structure, and  more...

The Health Care Industry Overview Version 2 ...fective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their systems and processes for compliance. As a result, they are fine-tuning their business strategies and turning to information technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost. This  more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

Excellence in Internal Customer Service ...highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external  more...

Customers Confrontation and Conflict Is there anything that can torpedo your work day more than an arrogant, obnoxious, rude customer? YES Not knowing how to handle one It's challenging to stay service-minded when the person you are dealing with is being "difficult." This course will give you the perspective to effectively cope with customer conflict, and sound methods to deal with all types of potentially confrontational situations.  more...

Adding Links Images and Flash Objects in Dreamweaver CS3 Using Adobe Dreamweaver CS3 in conjunction with other products, such as Adobe Flash CS3 and Adobe Photoshop CS3, you can create web sites that are highly interactive and media rich. This course explores site navigation, linking, and asset management. Working with images, creating image maps, image optimization, and adding Flash CS3 objects to a site are also covered.  more...

Highly Available Web Infrastructure Solutions in Microsoft Windows 2000 To describe highly available web infrastructure solutions  more...

Technologies for Highly Available Solutions in a Windows 2000 Environment To describe the various technologies used for high availability with Microsoft Server products  more...

Highly Available Network Services and Logical-Network Solutions in Windows 2000 To describe highly available solutions in relation to the Active Directory, DHCP, DNS, WINS, and logical-network solutions  more...

Highly Available Physical-Network Solutions in a Windows 2000 Environment To describe highly available solutions in relation to physical-network components  more...

Introduction to Project Process Groups and Initiating a Project ...ton "handoffs" that must happen, making the whole project highly interactive. During this interactive experience--called a project--there are interrelated processes that must occur. These processes can be grouped into five Process Groups.The art of project management is to understand which processes are involved in which process group and how they are interdependent. In this course, learners  more...

Six Sigma and Lean in the Organization ...highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality  more...

Surpassing the Competition Who are you competing against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor  more...

Managing the Expert - Understanding Experts Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts.  more...

Creativity Innovation Promoting Team Creativity ...g her work as a coordinator, Elizabeth has assembled many highly effective and creative teams. Through a series of questions and Liz's answers, you will learn about characteristics of a successful creative team, as well as what responsibilities a manager has once a team has been assigned. Unit 2: Conducting Team Sessions (0.5 - 1 hour) Determine the most effective  more...

Managing the Expert Understanding Experts ...: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. Learn To Assess an expert's skills. Identify the  more...

Business Ethics Organizational Ethics ... Demonstrate the principles for highly effective firms. Identify the steps in creating a corporate code of ethics. Identify ways to ensure ethicality in the workplace. Perform an internal ethical audit. Identify steps in forming a legal compliance program.  more...

Team Conflict Working in Diversified Teams ...ideas about what needs to happen, and this makes conflict highly likely in the meeting. You must ensure that the meeting ends with a strategy that everyone feels confident about. Unit 2: Working in a Diverse Team (0.5 - 1 hour) Apply guidelines for effective communication in a diverse team. Identify actions that help earn respect from diverse  more...

Oracle Application Server 10g Administration II Part 1 ...according to your business needs. To provide a stable and highly available environment that performs well, you learn the concepts for high availability (HA) and scalability. You also learn to configure various OracleAS components such as Web cache clusters, OC4J, and business intelligence components. Finally, you will learn how to deploy the various components and the tools and techniques for  more...