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From Online Training Directory
Recruiting & Hiring Training & Certification Program
...hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and hire employees.
This course
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Professional Bar Management Mastery Level Certification
...gement that include inventory, profits, sales promotions, hiring and training employees, customer service and all staff issues. Unlike long-term hospitality programs, this practical and effective course acts as a supplement, concentrating solely on the bar area. Simplified and easy to comprehend, you will not waste time learning useless information and you will be prepared to handle the
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Learning to Avoid Questionable Interview Questions
...egulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly.
Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and
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Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led
...rketing is something that they can do themselves, without hiring an expensive firm.
This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice.
You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with
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Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed
...rketing is something that they can do themselves, without hiring an expensive firm.
This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice.
You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with
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Fair & Unfair Competition Rules
... affect virtually all of a company's business decisions hiring, marketing, sales, customer-relations, and research and development, among others and are important for employees to understand. Violations of these rules can be very damaging to a company generally and, in some cases, to individual employees.
Unfair Competition The rules regarding what is fair and unfair competition affect
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Build Your Own BIZ(tm) - How to Hire
...hiring decisions that help you maximize employee retention and return on investment. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.
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Bartending to the Max-Online
...n many bars, she will teach you what managers look for in hiring their bar employees.
You will also learn how the bar business works, which makes you a valued employee.How is this class different than others? Though it is most beneficial to learn all of the drink recipes and to know how to mix the cocktails, that is only a very small part of becoming a professional bartender. There is so much
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Bartending the Easy Way-Online
...n many bars, she will teach you what managers look for in hiring their bar employees.
You will also learn how the bar business works, which makes you a valued employee.How is this class different than others? Though it is most beneficial to learn all of the drink recipes and to know how to mix the cocktails, that is only a very small part of becoming a professional bartender. There is so much
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ADA Training & Certification Program
... others. The ADA prohibits discrimination in recruitment, hiring, training, promotions, pay, social activities, and other privileges of employment. The ADA also restricts questions that can be asked about an employee disability and requires employers to make certain reasonable accommodations. The ADA Training & Certification Program covers these specifics in detail and provides suggestions for
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From 123-CBT Computer Based Training
Approaches to Risk Management
...hether you are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world, your ability to take the right risk
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Approaches to Risk Management
Hiring Temporary Contingent Employees
Have you been in a situation where you needed more people to perform short-term or seasonal jobs? Have you ever needed specific expertise or specialized skills to achieve an organizational goal? Perhaps you need to hire temporary employees. This course will help you determine whether to hire temporary employees or nonemployees (independent contractors). You will discover many important factors
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Legal Pitfalls Regarding Independent Contractors
...iability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure you don't inadvertently convert independent contractors to employees by your management practices. Thus prepared, you will be able to use independent contractors as needed to
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Contracts in Commercial Transactions
...ermeate business, whether it is a sale to a customer, the hiring of a new employee, the acquisition of a new company, or countless other formal and informal business practices. This course introduces the laws, which determine whether such agreements are legally binding and enforceable by the courts. To begin, this course explains the legal requirements for contracts and their different legal
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Building a Firm Foundation
...help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and the advantages and disadvantages of each option. You'll discover what you can do to market the opportunities your organization offers and what it takes to make your company a great place to work.
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Screening Applicants
...your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals who appear
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What to Consider When Hiring
...a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment legislation
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Interviewing Effectively
The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview
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Strategic Approaches to Workforce Planning and Employment HRCI SPHR
..., administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course prepares learners interested in the Human Resource Certification Institute (HRCI) Senior Professional in Human Resources (SPHR) Certification. The content in this course is based on the Workforce Planning and Employment functional
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The Reasons Why Diversity Matters
... the workplace is not limited to laws that pertain to the hiring of women and minorities. Nor is it limited to managing or even honoring differences between people, but rather, it is about taking those differences and putting them to work in the best possible way for both the good of the company and for the good of the worker. This course will take a closer look at diversity initiatives in the
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Diversity the Future
...oth the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a work/life initiative into business strategy. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass Green. As of the date
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Managing and Rewarding Top Performers
...hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a combination of benefits packages,
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Managing Business Risk Developing a Risk Management Plan

...eeds. As a result, executives at Parmelle are considering hiring you for a new position they are creating: the Director of Organizational Risk Management. In this position, you would design a risk management program. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the responsibilities of a risk manager, and risk management
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International Business Essentials Succeeding as a Global Manager

International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and
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Creativity Innovation Fostering a Ceative Environment

...epartment, and she feels strongly about the importance of hiring such individuals. Susan also has information on how to retain good employees. Through a series of questions, Susan will test your knowledge of recruiting, hiring, and retaining creative employees. Unit 2: Creativity Audits and Communication (0.5 - 1 hour) Select the correct definition of a creativity
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Interviewing Skills Conducting an Interview

...osen and follow up appropriately with a candidate after a hiring decision has been made.
Learn To:
Follow the correct processes involved in conducting an interview.
Identify various methods for addressing difficult interviews and avoiding discrimination.
Identify how to manage bias and evaluate the candidate to make an effective hiring decision.
Follow the correct processes and
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Workplace Aggression Taking a Proactive Approach

...olicy. In addition, they will learn how to use preventive hiring techniques to eliminate workplace aggression and how to discipline and dismiss employees who behave aggressively. Learn To Follow three steps that enable them to take a proactive approach. Include three elements when creating a workplace aggression policy.
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Recruiting Retention Staffing Your Organization

...ca Stone and Ron Spear, to begin planning for an upcoming hiring period within Icon a a s Sales Department in Chicago. To promote a new line of products, Icon is supplementing VinTech a a s current sales force with one hundred additional employees. During this first team meeting, you will need to create a human resource plan and a job description. However, be careful to avoid common
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Conducting Meetings The Meeting Process

Conducting Meetings: The Meeting Process provides participants with a framework for planning, participating in, and concluding meetings successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and agenda
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Business Ethics Managerial Business Ethics

...nd Maggie Roberts, a Senior Account Executive, to discuss hiring options for an open Senior Account Executive position. One candidate for the position, Jeff Rayburn, is currently employed with Icon's biggest competitor. Jeff has promised to bring a number of key accounts to Icon if he is hired. The second candidate, Douglas Wright, is a hard-working Account Executive with over seven years of
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From Serebra Learning Corporation
Inbound Call Centers People Management
Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
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Consulting with the Internal Client Simulation
...d more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this simulation, you are a marketing manager at
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Talent Management Selecting Talent
This course will provide an overview of the talent management process, focusing on the three areas of attracting, developing, and retaining talented people in an organization. The course deals with the issue of talent management from the company?s, as well as the employee?s perspective. This course will emphasize on developing the individuals within a company. HR professionals and managers within
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Averting Problem Performance Simulation
...so you need to hire a replacement. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in order to enable achievement. You'll also need to give the new writer performance feedback, and inform him or her of any problem performance issues. This simulation is based on the
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Implementing a Succession Plan Simulation
Ulema Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order
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Managing and Rewarding Top Performers
...hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a combination of benefits packages,
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Recruiting for the 21st Century The Market
It's the beginning of a new century and a new millennium, and the employment market is hot, hot, hot. Employee attitudes have shifted from "I'm sure glad I have a job" to "What have you done for me lately?" Boomers, members of the sociological phenomenon that has defined our culture since 1946, are getting ready to retire, and fewer workers from succeeding generations are available to step in. But
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Recruiting and Selecting Candidates HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'
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Strategic Approaches to Workforce Planning and Employment HRCI SPHR
..., administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course prepares learners interested in the Human Resource Certification Institute (HRCI) Senior Professional in Human Resources (SPHR) Certification. The content in this course is based on the Workforce Planning and Employment functional
more...
Hiring Considerations
...a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment legislation
more...
Effective Interviewing
The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview
more...
Selecting the Best Applicant
Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision
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Effective Hiring and Interviewing Skills Simulation
An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Interviewing Skills Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative
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Independent Contractors and Temporary Employees
...hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with the appropriate
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Rightful Termination
...st way to avoid firing an employee is to do a good job of hiring and managing performance. Therefore, you will learn how to prevent this unpleasant task by interviewing effectively, and by using progressive discipline. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass Green. As of the date reviewed, the content of this course is in compliance with
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Interviewing and Hiring Practices
In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres strictly to
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Equal Employment Opportunity EEO
... you on how to avoid discrimination in the recruiting and hiring process, and what occurs when a discrimination charge has been filed. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass Green. As of the date reviewed, the content of this course is in compliance with federal law and court decisions. Managers and employees of all levels and other
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Interviewing and Hiring Practices
...d to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and your interview
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Information Security and Risk Management
To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization Mid-level and senior-level managers who are working toward or have already attained positions as CISOs, CSOs or Senior Security Engineers
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Interviewing Skills: Preparing for an Interview
In Interviewing Skills: Preparing for an Interview participants learn how to prepare themselves to interview a prospective employee. Participants learn to identify factors that are key to the prospective employee's success on the job including fit with your organization's culture and with the communication styles of co-workers. As a result they enter the interview process with data-gathering
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Workplace Aggression: Taking a Proactive Approach
In Workplace Aggression: Taking a Proactive Approach participants will learn how their organization can proactively approach workplace aggression. They will learn how to identify improvements their organization can make to address workplace aggression and how to establish a workplace aggression policy. In addition they will learn how to use preventive hiring techniques to eliminate workplace
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From Seletel Informatique
Home Business
This series offers guidance on starting and managing a home-based business. It provides an overview of the options available in creating a home-based business and how to evaluate these options. Topics related to financing are examined, including writing a business plan and preparing financial statements, evaluating financing options, planning for personal expenses, and preparing for the loan
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From ProTrain Online
Human Resources Certificate


This comprehensive online program includes five courses: Managing Diversity, Behavioral Interviewing, Recruiting & Retention, Strategies for the Tight Labor Market, Effective Hiring and Interviewing Skills, HRCI/PHR Certification Program and RCI/SPHR (Senior Professional Human Resource). 12 months access.
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From InfocusRx
Certification Program in Medical Writing

The program is designed keeping international standards and corporate hiring needs covering- Consumer, Scientific, Publication, Medico-Marketing and Regulatory Writing. The program focuses on providing hands-on experience of medical writing through its assignments and one to one feedback.
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From JED New Media inc.
Guidelines for Reference Checking
To make informed and advantageous hiring decisions, reference checking is crucial. Discover effective techniques for contacting references, formulating powerful questions and obtaining relevant information on potential new hires.
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Read Your Candidate
Better evaluate job applicants by identifying the various messages they send during an interview. Use a variety of question types to provoke specific responses and determine whether the candidate possesses the necessary qualifications.
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