Online Hospitality eLearning
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From Online Training Directory
Bartending at Home-Online
Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology!
Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests.
You could be the host of the year with the
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Bartending at Home-Online
Bartending the Easy Way-Online
This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout
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Bartending to the Max-Online
This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to
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Customer Service for Bars and Restaurants-Online
...rse employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the return of loyal customers.
Customer Service for Bars and Restaurants-Online Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that
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Professional Bar Management
Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business.
Professional Bar Management Managing a bar or restaurant can be an overwhelming
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Professional Bar Management Mastery Level Certification
...hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves
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From HAZMAT Plans & Programs, Inc
HACCP Food Safety Course
Every operation serving or selling food needs to have a food safety system in place that is designed specifically to guarantee the food being served is safe to eat. This specific food safety system is called HACCP for Hazard Analysis and Critical Control Point. HACCP is a system comprised of 7 principles that are to be applied to a written food safety program focusing on the food in your
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HACCP Food Safety Course
From Training Partners Plus, Inc
Retail Basics Sales and Service
This course concentrates on associate basic sales and service skills that are needed in order to create a positive shopping experience and increase sales opportunities. To ensure effectiveness, the Sales and Service Skill Standards, developed by the National Retail Federation (NRF), have been integrated through the course.
Includes examples from the following retail sectors:
Hospitality,
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From International Career Institute
Hospitality and Hotel Management Course
...hospitality and hotel program has been designed in conjunction with industry leaders and helps you learn the skills you need to succeed in within the industry quickly and conveniently.
a Learn the inside secrets of how to become a hotel and hospitality pro in months not years!
a Study a hotel and hospitality course that was designed in conjunction with the hotel and hospitality
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Travel and Tourism Course
The ICI travel and tourism course has been designed in conjunction with industry representatives and helps you learn the skills you need to succeed within the industry quickly and conveniently.
a Fast track your career in travel and tourism
a Learn the inside secrets of how to become a travel and tourism pro in months not years!
a Study at your own pace whenever and wherever you are
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From Education Systems
Hospitality
Earn great commissions by booking your clients hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests preferences, learn the variables that affect prices, select the right hotel for any given client. An additional option is to enjoy the
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From Braini Academic
Comprehensive Worldspan




A special package of five courses providing comprehensive coverage of the Worldspan GDS.
Subjects Covered...
Course 1, Airline Reservations: "Access Plus", agent assembly areas, ARNK segments, basic and advanced flight availability, basic and advanced PNR fields, basic and advanced PNR retrieval, book/ cancel/ rebook/ insert/ move segments, calculator functions, calendar functions, change/
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Introduction to Worldspan
A fast-paced yet thorough introduction to the Worldspan GDS.
Subjects Covered...
Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability continuation entries,
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Comprehensive Sabre
A special package of six courses providing comprehensive coverage of the Sabre GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced city pair availability, basic and advanced PNR fields, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency
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Sabre - Moving from Galileo




A specially designed course for experienced Galileo users. This course will leverage your knowledge of Galileo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment,
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Sabre - Moving from Apollo




A specially designed course for experienced Apollo users. This course will leverage your knowledge of Apollo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment,
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Apollo - Moving from Sabre




A specially designed course for experienced Sabre users making the move to Apollo. This course will leverage your knowledge of Sabre to teach you Apollo in a fraction of the time.
Subjects Covered...
ATFQ, CarMaster, FLIFO displays, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, RoomMaster, VIT displays, action codes, arrival-unknown segments, dollar saver,
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Introduction to Sabre




A fast-paced yet thorough introduction to the Sabre GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service
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Comprehensive Galileo




A special package of six courses providing comprehensive coverage of the Galileo GDS.
Subjects Covered...
Course 1, Airline Reservations: ARNK segments, basic and advanced BF fields, basic and advanced BF retrieval entries, basic and advanced flight availability, basic and advanced timetables, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change segment
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Introduction to Galileo




A fast-paced yet thorough introduction to the Galileo GDS.
Subjects Covered...
Galileo HELP, Best Buy, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel
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Comprehensive Apollo




A special package of seven courses providing comprehensive coverage of the Apollo GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced PNR fields, basic and advanced PNR retrieval entries, basic and advanced flight availability, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR
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Introduction to Apollo




A fast-paced yet thorough introduction to the Apollo GDS.
Subjects Covered...
Apollo HELP, Dollar Saver, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel
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Comprehensive Amadeus




A special package of seven courses providing comprehensive coverage of the Amadeus GDS.
Subjects Covered...
Course 1, Airline Reservations Part 1: Agent work areas, AIS, basic and advanced PNR elements, basic flight availability, basic timetables, basic/ miscellaneous PNR retrieval entries, book/ cancel/ rebook segments, calculator functions, calendar functions, cancel/ change PNR elements,
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Introduction to Amadeus




A fast-paced yet thorough introduction to the Amadeus GDS.
Subjects Covered...
AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passenger's destination, booking a hotel at a passenger's destination, building a complete PNR and ending transaction, canceling seating elements, car terms, changing and deleting PNR data, changing
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Moving to Amadeus




A specially designed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time.
Subjects Covered...
Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return
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Introduction to Abacus




A fast-paced yet thorough introduction to the Abacus GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service
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From HRD Services
HND Travel and Tourism Management










Edexcel BTEC Level 5 HND Travel and Tourism Management
The Edexcel BTEC Level 5 HND Diploma in Travel and Tourism Management provides opportunities for learners to apply their knowledge and practical skills in the workplace. Full-time learners have the opportunity to do this through formal work placements or part-time employment experience.
The qualification prepares learners for employment
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From Artisan Business Group
Are We Ready for Chinese Tourists - Opportunities for U.S. Travel Industry


... is intended to educate U.S. tour operators, inn keepers, hospitality managers, airline executives, local government and tourism officials on the promising opportunities in China's outbound tourism.
Overview: China's outbound travel is up 14% since 2006, in the first three month of 2007, the country saw 9.76 million outbound tourists. The approval rate of U.S. Visas to Chinese visitors between
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From Canadian Centre for Professional Development
Customer Service
Many great Customer service programs: Quality service.. First time, Every time, Customer Service for those in Retail, Excellence for Leaders and Managers, Essence of caring for Health Care, Five Star Service for Hospitality Managers, Five Star Service for Hospitality Employees, Expanding Customer Service for Community Banks
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Tourism Excellence Certificate

This program provides tourism and hospitality facilities with a proven approach to strengthening business, reach business goals and achieving business recognition. Designed specifically for owners, operators and staff in the tourism industry.
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From TheTrainingMarket.com
Licence Controller Course (LCC)





The course is a highly visual, well presented, innovative learning tool... that will provide all the learning material you need to get your Manager's Certificate (the LCQ - Licence Controller Qualification).
Who is it for?
* This course covers all the content required for the new Licence Controller Qualification. The course has been purpose designed for new or existing managers of licensed
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Product Coach Course





The Virtual Bar Coach is an industry endorsed training program delivered on CD-Rom so that you and your staff can learn at work when it suits. The programme equips staff with comprehensive knowledge about the drinks they serve. Join Sam as he travels the globe to the countries where each of the popular spirits categories was born. Experience the culture, characters and products with Sam on his
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From Global Ethics University
Gifts and Hospitality Issues


This course covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection.
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