Online Host Id eLearning - Training Resources

Advanced Product Quality Planning Session Information Session Date: July 17, 2008 Start time: 1:00 pm Duration: 2 hours Session Fee: $200 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Advanced Product Quality Planning Advanced Product Quality Planning (APQP) is a methodology that encompasses all the activities and processes needed between customer  more...

NET Remoting To create and use specific .NET Remoting services All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework  more...

NET Remoting in C To demonstrate how to create and use specific .NET Remoting services Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework  more...

Win2000 Netwk Sec Design Analyzing an Org Sec Reqts In this course you will learn to analyze an organization's business models, processes, organizational structures, and IT management structure. You will learn the various network roles and responsibilities and will analyze the impact of security design on an organization. After learning about the different types of network security risks, you will learn to plan secure boundaries through firewalls  more...

The Art of Global Communication Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the  more...

Internal Customer Service Conflict and Complaints Simulation Complaints are an inherent part of customer service, and this is especially true of internal customer service. No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective responses to ensure that business can proceed. The Internal Customer Service: Conflict and Complaints Simulation has been designed to allow participants to practice  more...

Cross-selling in a Customer Service Call If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing  more...

What Microsoft NET Means for IT Professionals To introduce the concepts and components of Microsoft .NET Business managers, IT professionals  more...

Win2000 Network Infrastructure Configuring Network Protocols This course introduces you to some commonly used network protocols. You will learn to install and configure TCP/IP, NWLink, and Network Binding. You will also learn about IP addressing, default gateways, and host name and NETBIOS resolutions. The use of the Windows 2000 performance logs and alerts to view TCP/IP related counters and troubleshooting problems encountered while using TCP/IP are also  more...

Exchange Server 2003 Computer Management To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...

Microsoft Small Business Server 2000 Features To introduce students to the communication and advanced features of Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses  more...

OS 390 REXX Programming Fundamentals This course introduces the REXX instructions used to define and vary program flow, the order in which program instructions execute. Flow control is examined by using keywords to vary the order of execution. Students will examine the ways data can be shared between a calling host environment program and the REXX program which is called, or between a REXX program and a subroutine or function. REXX  more...

OS 390 REXX Program Development This course introduces the REXX instructions used to define and vary program flow, the order in which program instructions execute. Flow control is examined by using keywords to vary the order of execution. Students will examine the ways data can be shared between a calling host environment program and the REXX program which is called, or between a REXX program and a subroutine or function. REXX  more...

OS 390 Introduction to ISPF This course, OS/390 Introduction to ISPF, introduces the fundamental functions and utilities available in the panels and subpanels of the ISPF Primary Option Menu. ISPF is a multifaceted development tool set for the OS/390 system, and has been used extensively by OS/390 programmers to increase productivity of host-based application development projects. The course also provides an overview  more...

TCP IP Services In this WestNet e-Learning module, we explore some common Transmission Control Protocol/Internet Protocol (TCP/IP) services, including Domain Name System (DNS), Internet Control Message Protocol (ICMP), and Internet Group Multicasting Protocol (IGMP), among others.  more...

Internet Servers and Services To identify the services and protocols that are used to create, administer, and manage the Internet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net  more...

Constructing IP Network Addresses To describe the major aspects of IP addressing and calculate valid IP subnet addresses and masks Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco  more...

Managing the Cisco Network Environment To discover and determine the status of connected devices on a network and enable connections to these devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam,  more...

VPNs Using Certification Authorities to recognize how to configure and verify IPSec VPN using CAs The primary target includes network designers, network administrators, network engineers, and system engineers.  more...

Cisco BSCI 3 0 Implementing IPv6 To enable you to describe the IPv6 features and functions that satisfy the requirements of IPv6 addressing Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments  more...

Oracle Network Configuration in Oracle9i To explain how to configure client/server Oracle Net Services and a Shared Server for an Oracle9i database Oracle database administrators and database operators  more...

Oracle 11i System Monitoring and Troubleshooting in OAM To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM) Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i System Monitoring and Troubleshooting in OAM To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM) Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Cisco Interconnecting Network Devices Part 3: Configuring Routers This course is the third in a four-part series that is based on Cisco Systems' instructor-led training, Interconnecting Cisco Network Devices (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support  more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 1 This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 3 This is the third course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 4 This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

CIW Security Professional Part 4: Security Auditing and Attack Techniques This is the fourth course in a five part series that teaches students about the role of the security auditor, discovery methods that can be used to find weaknesses, auditing server penetration and attack techniques, and the steps of the control phase.  more...

Configuring Network Services - Linux The Configuring Network Services WBT is an intermediate user course that describes the concepts of the network services management system supported by Linux. It provides an in depth explanation of installing, configuring, networking, and administrating various servers, which can be installed through Linux. The course covers all the important concepts of Linux network and server administration in  more...

TCP IP Protocol The TCP/IP Protocol WBT is the third course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply TCP/IP concepts, such as IP subnetting, DHCP, DNS, WINS, and host files. The course describes the main protocols that constitute the TCP/IP  more...

CIW Security Professional Part 4: Security Auditing and Attack Techniques This is the fourth course in a five part series that teaches students about the role of the security auditor, discovery methods that can be used to find weaknesses, auditing server penetration and attack techniques, and the steps of the control phase.  more...

Cisco Interconnecting Network Devices Part 3: Configuring Routers This course is the third in a four-part series that is based on Cisco Systems' instructor-led training, Interconnecting Cisco Network Devices (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 5: Network Implementati This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS; identify  more...

Microsoft Windows XP Administration Part 3: TCP/IP and Remote Support This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,  more...

Microsoft Windows 2000 Network Management Pt 1: Windows 2000 Network This is the first course in a five part series of Microsoft Windows 2000 Network Management that introduces Active Directory. This course distinguishes between the physical and logical structure of Active Directory and also covers Active Directory replication problems. It also teaches configuring and troubleshooting DHCP. Finally, this course covers troubleshooting startup problems, including Safe  more...

Microsoft Windows 2000 Network Management Pt 3: Name Resolution This is the third course in a five part series that teaches Name Resolution and DNS. Topics covered include NetBIOS and host name resolution, name resolution for client computers, including WINS, and troubleshooting name resolution. Configuring and troubleshooting DNS, including DNS zones, dynamic updates, and DNS server maintenance are also covered.  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 5: Network Implementati This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS; identify  more...

Novell NetWare 5 Advanced Administration - Part 3 This is the third course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design configure and administer a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures and how to use Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services.  more...

Microsoft Windows 2000 Network Management Pt 3: Name Resolution This is the third course in a five part series that teaches Name Resolution and DNS. Topics covered include NetBIOS and host name resolution name resolution for client computers including WINS and troubleshooting name resolution. Configuring and troubleshooting DNS including DNS zones dynamic updates and DNS server maintenance are also covered.  more...

Microsoft .NET Technology Overview: Part 1 - .NET Platform and Framework This course gives an introduction and basic explanation of the Microsoft .NET Platform and its components including the .NET Enterprise Servers (BizTalk Server Application Center Host Integration Center Mobile Information Center Internet Security and Acceleration Server and SQL Server) as well as development tools and technologies (XML ASP.NET Visual Studio.NET and SOAP). Other areas such as  more...

Microsoft .NET Technology Overview: Part 2 - .NET Server Infrastructure and Services This course covers the .NET Enterprise Servers infrastructure explaining each of the servers in turn - BizTalk Server 2000 Application Center 2000 Commerce Server 2000 Host Integration Server SQL Server 2000 Exchange Server 2000 ISA Server 2000 Mobile Information 2001 Server. It then covers each of the chief products of the .NET initiative and each of the chief services. The course concludes with  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 5: Network Implementati This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement administer and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course students will learn to identify the lease generation process followed by DHCP host name resolution process of DNS and the features of WINS; identify and  more...

Lotus Domino R5 Development Part 9: Web Site Design This is the final course in a nine part series for webmasters application developers and graphic designers that will introduce Notes/Domino features web-specific tasks and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course students will learn how to identify the considerations for building a  more...

GUI Testing Essentials This course will demonstrate a structured approach to using industry standard methods to perform a unit test on GUI-based business applications. These methods will include test plans, expected results, test data generation and documentation. Emphasis will be on the scope of test conditions/steps included in the overall unit test plan. Where appropriate, the course compares test plans for a  more...

REXX/TSO Programming Teaches effective use of the REXX language, control statements and functions to perform terminal I/O, arithmetic functions and as data and file manipulation in a TSO environment.  more...

REXX/VM Programming Teaches how to write and execute REXX EXECs and gain a working knowledge of the REXX language implemented in a VM/CMS environment.  more...

Oracle 10g Administration Comprehensive, hands-on class focusing on the day-to-day tasks a DBA will perform to create, maintain and manage an Oracle 10g Database such as security, creating and managing users, creating and managing database objects (tablespaces, tables, indexes, etc.), running utilities, configuring Oracle networking, and simple backup and recovery techniques. Provides an overview of the Oracle Data  more...

Oracle Applications Using ADO NET and C Oracle is a robust and powerful data storage engine that provides services on all levels of an application infrastructure combining programmer-definable objects and tools, data manipulation tools that are capable of retrieving data from a host of data sources and storing those data in a database, and the capability to automate tasks and run them under developer control. This comprehensive course  more...

Certificate in Business Skills Aim: The course is designed to provide essential business skills to enable smaller businesses to become more effective and efficient. By choosing any five tiles from the series candidates can set their own agenda according to their personal priorities. Target Audience: This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary  more...