Online Hour eLearning

First Aid CPR ...ng failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a  more...

First Aid Basic ...ional state, but the entire emergency situation. This one-hour training course will focus on how to use a systematic approach to evaluate an emergency situation and respond to basic first aid situations prior to the arrival of the Emergency Medical Services (EMS). Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner  more...

Fall Protection or Working at Heights ...hour course is intended to provide employees who might be exposed to fall hazards the ability to recognize such hazards and the ability to minimize them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize common workplace fall hazards, describe fall protection techniques used in general industry,  more...

Defensive Driving ...hour course will provide simple defensive driving techniques to reduce your chances of being involved in a motor vehicle accident. The content in this course is designed to comply with the intent of the applicable regulatory requirements - define defensive driving, recognize accident prevention methods, identify the importance of seat belts, describe the facts concerning the impact of "drinking  more...

Computer Ergonomics ...hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorders (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers required to  more...

Carcinogen Safety ...hour course provides instruction on the recognition of hazard, management, usage, and control of cancer-causing agents, called carcinogens. Learner objectives for this course are to: define the terms associated with carcinogen safety, recognize the routes of entry of carcinogens into the body, identify the methods of hazard control in relation to carcinogens, and describe the basic safety rules  more...

Record Retention ...s increases the costs of storing the records. In this one-hour course, you'll learn how to identify which records must be retained and for how long, the different formats in which records may be stored, techniques for record disposal, and how to make sure your record retention policy complies with the law. SkillSoft's Legal Compliance courses are developed and maintained with subject matter  more...

Code of Conduct Awareness ...al to all employees as well as the organization. This one-hour course teaches participants the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply the code to ethical dilemmas in a business environment. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell &  more...

IATA 2 Marking and Labeling ...hour training course will introduce the International Air Transport Association's Marking and Labeling requirements. The proper identification, preparation, and transportation of hazardous materials affects everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training.  more...

DOT 4 Loading and Storage ...hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the interpretation of the segregation table, general guidelines for shipping papers, loading and unloading HAZMAT, and incident reporting requirements. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety.  more...

DOT 3 Shipping Papers ...hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the components of the basic description of hazardous material, general information required on the shipping paper, use of the HAZMAT Precedence Table, and general emergency response information. The proper identification, preparation, and transportation of  more...

Trade Secrets ...otection in most, though not all, circumstances. This two-hour course enables participants to understand the nature of trade secrets, and the legal implications of their use and misuse. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course  more...

Used Oil Management ...s, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different regulatory scenarios that apply to used oil. The training also provides basic  more...

Universal Waste Rule Training ...hour training gives an overview of the Universal Waste Rule. This rule provides generators with a more flexible approach for managing certain widely-generated, low-risk hazardous waste streams. The flexibility is intended to encourage resource conservation, as well as the diversion of universal wastes from landfills. The content in this course is designed to comply with the intent of the  more...

Storm Water Pollution Prevention ...hour course describes the nature and occurrence of storm water pollution, its environmental effects, and ways to address this important water quality problem. Rainwater that enters a surface water body, by flowing either overland or through a storm sewer system, is called storm water or storm water runoff. Storm water runoff is one of the leading causes of pollution in rivers and lakes.  more...

Environmental Regulations Overview ...hour course provides an overview of the major environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the purpose of the Toxic Substances Control Act (TSCA); specify the purpose of the  more...

Workplace Security Awareness ...hour course will provide an awareness-level orientation of basic workplace security fundamentals and appropriate actions for workers to take in the event of potential threat situations that may be encountered in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an emergency, and protecting against various  more...

Workplace Safety Orientation ...hour course will provide an awareness level orientation of basic industrial safety fundamentals. It was designed to provide an overview of some of the basic concepts and techniques used in modern industry to protect workers. It also describes the purpose of the following safety programs: Hazard Communication; Bloodborne Pathogen Safety; Lockout/Tagout; Confined Space Entry; Emergency Response;  more...

Welding Cutting and Brazing ...hs per thousand workers over a working lifetime. This one-hour course will inform learners of potential health and safety concerns unique to welding, cutting, and brazing prevention. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: specify fire prevention techniques used during welding, cutting, and brazing,  more...

Trenching and Excavation Safety ...hour course is designed to better inform the employee of the possible health and safety concerns unique to trenching and excavation. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: list factors to consider before trenching and excavation begins, identify the purpose of the site assessment, describe the  more...

Signs and Tags ...hour course will present basic information about the different accident prevention signs and tags with regard to displaying levels of danger and precautions required. The failure of people, equipment, supplies, or surroundings to behave or react as expected causes most accidents. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Regulatory Overview HAZWOPER ...hour course provides information about the history, purpose, and mission of key regulatory agencies including OSHA, EPA, and DOT. The intent of the course is to provide the learner with an understanding of the sources of regulatory occupational safety and health work practices and standards. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Regulatory Information ... the health and welfare of individual employees. This one-hour course will explain how safety requirements for workplaces are established and how they are enforced. The training will also discuss important regulatory agencies and their jurisdictions. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: discuss the  more...

Radiation Safety ...hour course is designed to familiarize you with the health implications associated with ionizing radiation, and measures that can be used to protect you from radiation exposure. There is a significant health risk to workers if radiation sources are not properly controlled. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Portable Fire Extinguishers ...hour course is designed to protect employees and help prevent serious property loss from workplace fires. It identifies the various classes of fires, types of portable fire extinguishers, and actions to take in the event of a fire. It describes when and how to use portable fire extinguishers to put out small fires. The content in this course is designed to comply with the intent of the  more...

Personal Protective Equipment Head Protection ...onal Protective Equipment: Head Protection This one-hour course will help acquaint you with the various types of PPE specifically designed to protect your head. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Office Ergonomics ...hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an ergonomics program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers in  more...

Liquified Petroleum Gas LPG Safety ...hour course will provide you with an understanding of the hazards, characteristics, and methods of detection associated with liquefied petroleum gas (LPG). It provides general knowledge of the hazards associated with exposure and requirements to reduce or eliminate exposure and mitigate the hazards. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Laser Safety Training ...hour course is designed to provide awareness of the fundamentals of Class IIIB (moderate) and IV (high-power) lasers or laser systems. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: discuss what a laser is and how a laser works, name the types and classes of lasers, describe non-beam laser hazards, recall  more...

Industrial Ergonomics ...hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorders (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers in industrial  more...

Used Oil Management ...s, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different regulatory scenarios that apply to used oil. The training also provides basic  more...

First Aid Medical Emergencies ...ency such as a heart attack, stroke, or seizure. This one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference between life and death. Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner with knowledge-based  more...

Sales Math 101 Developing a Sales Plan for Success ... hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math 101: Developing a Sales Plan for Success is a course that will help you--Sales Professional, Inc.--make the most of each hour of your day. You will learn how  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ... and investigating sexual harassment complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment, free from sexual harassment and intimidation. This course is designed specifically to address sexual harassment training requirements under California and Connecticut law, but is applicable for supervisor and  more...

Employee Sexual Harassment Awareness ... relative to sexual harassment in the workplace. This one-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment free from harassment and intimidation. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note,  more...

OSHA 8-Hour Hazwoper Refresher ...nd each lesson in full detail. Complete in as little as 8 hours. This course is intended to assist in satisfying the annual training requirement of the Hazardous Waste Operations and Emergency Response (HAZWOPER) rule, found in Title 29 of the Code of Federal Regulations Part 1910.120. The standard was specifically developed to protect workers that may be exposed to hazardous waste at  more...

Certified eMarketing Associate Certification (CeMA) A professional marketing certification that demonstrates competency in eMarketing. NOTE: This is not a course. If you need training enroll in either eMarketing 1.1 or Advanced E-Marketing. The CeMA certification is a substantial credential for students as well as professionals who are new to the e-marketing profession. The CeMA certification can be of benefit in employment applications, resumes,  more...

Learn How to Repair Computers: Get Certified in 7 weeks ...tired of hearing about other people making $50 to $200 an hour as a computer technician, perhaps with their own business? Would you like to have a piece of the pie to? Well now, you can. You will learn what makes a computer tick, what each part does, how it all fits together. Want to know how hard drives work? Want to know what is inside a CPU? Want to know what is on the motherboard? Each  more...

How to Work for Yourself as a Homebased Travel Agent Video Course Learn from a travel agent expert--This 2 hour video is designed to set you up in your home as a travel professional.  more...

Improving Co-Worker Relationships This course will give you some fresh perspective on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is  more...

Introduction to K-12 Online Teaching ...hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed to give you an understanding of developing and  more...

Accounting In An Hour ...ng the basics in a very meaningful way. Accounting In An Hour Whether you are working with a small, medium or large organization, chances are you?ll never achieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference  more...

AS9100 Aerospace Standard General Employee Training ...rk through our interactive training for approximately 1/2 hour. The training includes slides, audio and quizzes. You will be able to work at your own pace, and will be required to pass quizzes throughout the training. FREQUENTLY ASKED QUESTIONS Questions answered in the course: What is AS9100? Why is it important to our company to get AS9100 registration? What do we need to do as employees to  more...

Certified Compliance Inspector of Stormwater (CCIS Certificate) ...hour CCIS online certification class educates and certifies municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) ...hour CPSWPP online stormwater training and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP are also certified to implement and inspect sites for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2  more...

FLSA Training & Certification Program ...ator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and overtime compensation rules employers must follow. The FLSA Training & Certification  more...

Front Desk Agent- Instructor Led ...ete the course? Each course will take you between 15 - 20 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.How quickly can I begin? Upon registration you will receive your personal user name  more...

ISO 13485 Medical Devices General Employee Training ISO 13485:2003 is a Quality Management System (QMS) specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted  more...

ISO 9001:2000 General Employee Training ISO 9001:2000 is the standard for quality management systems, and a good tool to improve overall business execution. This course provides a basic understanding of ISO 9001:2000: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. ISO 9001:2000 General Employee  more...

Legal Transcription Training ...ngs for this specialized skill is between $15 and $25 per hour. Contracting for Internet work is generally based on "piece work," by the line or page. Let`s give an example: You could earn 6 to 10 cents per line or $1.50 to $3 per page. Once proficient, you should be typing about 300 lines per hour x 8 cents. This averages about $24 per hour. If you work in an office, salary ranges are from  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare for actual licensing exams that may be  more...

Stormwater Subcontractor Short Course ...hour online Subcontractor Short Course educates subcontractors on the basics of stormwater compliance, and the importance of protecting and maintaining BMPs on a construction site. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by  more...

Practical Grant Writing I with Mentor ...cost of this course low, interaction will be limited. One hour of mentoring is included in the price. The mentor ™s role is to advise and coach you as you move through the lessons. If you would prefer more input throughout the course, please consider taking Practical Grant Writing II with an Instructor. This course can be completed as quickly as you care to work though each lesson.  more...

Practical Grant Writing II with Instructor What is commonly known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. The instructor will lead you through each lesson and provide personalized feedback on assignments. Practical Grant Writing II What is commonly known as ?grant writing? is in fact a process  more...

Job Hazard Analysis ...hour course is intended to provide information that will help improve the quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this course is  more...

Hazardous Waste Generator Awareness ...hour course provides basic information on hazardous waste determination and characterization. In addition, this course describes the three types of Generator Status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the RCRA regulations. Thus, accumulation,  more...

Harassment in the Workplace ...program must touch upon all of these categories. This one-hour course will provide an overview of the characteristics of various forms of harassment and what can be done to create a harassment-free work environment. It addresses how workplace harassment is defined, how to confront workplace harassment, and how to prevent it. It also offers advice on selecting the best course of action to take  more...

Supervisor Manager Sexual Harassment Awareness ... and investigating sexual harassment complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment, free from harassment and intimidation. California law requires that the learner must spend two hours on this course. Under California law, managers and supervisors are required to undertake two hours of training on  more...

Access 2000 User Series ...Hours 6 Minutes) 1.0 Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find and Replace 2.6  more...

PowerPoint 2000 Beginning ...Hour 29 Minutes) 1.0 Getting a round in PowerPoint (4 Minutes) 1.1 The PowerPoint Screen 2.0 Creating a Presentation (23 Minutes) 2.1 Types of Slides & Work Views 2.2 Creating a Presentation with a template & or Wizard 2.3 Creating a Presentation from Existing Slides 2.4 Deleting Slides in different Views 2.5 Inserting Headers and Footers 2.6 Sending a Presentation Via e-mail 2.7 Sending a  more...

PowerPoint 2000 Intermediate ...Hour 37 Minutes) 1.0 Customizing a Presentation (16 Minutes) 1.1 Bullets and Numbering 1.2 Animating Text 1.3 Slide Transitions 1.4 Speaker Notes 2.0 Creating Output (10 Minutes) 2.1 Previewing Presentations in Black and White 2.2 Printing Slides 2.3 Printing Handouts 2.4 Printing Speaker Notes 2.5 Printing the Outline View 3.0 Delivering a Presentation (10 Minutes) 3.1 Starting a Slide Show  more...

PowerPoint 2000 Advanced ...Hour 30 Minutes) 1.0 Working Visual Elements (3 Minutes) 1.1 Adding Textured Backgrounds 1.2 Applying Diagonal Borders to a Table 2.0 Using Data from other Sources (20 Minutes) 2.1 Exporting an Outline to Word 2.2 Importing an Outline from Word 2.3 Adding a Table from Word 2.4 Inserting an Excel Chart 2.5 Adding Sound 2.6 Adding Video 3.0 Creating Output (12 Minutes) 3.1 Saving a Slide as a  more...

PowerPoint 2000 Set of 3 ...Hour 29 Minutes) 1.0 Getting a round in PowerPoint (4 Minutes) 1.1 The PowerPoint Screen 2.0 Creating a Presentation (23 Minutes) 2.1 Types of Slides & Work Views 2.2 Creating a Presentation with a template & or Wizard 2.3 Creating a Presentation from Existing Slides 2.4 Deleting Slides in different Views 2.5 Inserting Headers and Footers 2.6 Sending a Presentation Via e-mail 2.7 Sending a  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...ge Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: E-Learning Essentials (1 hour) Identify ways in which an organization's human assets contribute to its competitive advantage. Identify key aspects of e-learning. Identify ways organizations benefit from e-learning.  more...

E-Learning Essentials Part 2 Marketing Your Solution ...ge Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Marketing Essentials (1 hour) Identify guidelines for creating the buzz for your e-learning solution. Identify characteristics of an organizational mindset that is receptive to e-learning. Identify the stages in selling e-learning  more...

Brand Management Developing a Brand Strategy ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building and Defending Brand Equity (0.5 - 1 hour) Select the four actions to identify brand competition. Apply the appropriate guidelines for identifying brand competition. Identify the brand elements that are the easiest to protect.  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...ge Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Management of E-Learning (0.5 - 1 hour) Identify benefits of managing e-learning. Identify roles within an e-learning team. Identify guidelines for choosing a Learning Management System (LMS). Identify  more...

Sales Skills The Fundamentals ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Identify reasons to collaborate with clients. Avoid basing your sales strategy on common sales myths. Determine your  more...

Sales Skills Prospecting Addressing Needs ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid traditional sales styles. Understand people's decision-making practices. List five points to remember about  more...

Sales Skills Overcoming Obstacles ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid basing your sales strategy on common sales myths. Identify a client's key issues. Differentiate between a  more...

Brand Management Integrated Marketing ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Integrated Brand Communication (0.5 - 1 hour) Identify the benefits of integrated branding. Classify integrated marketing terms. Choose the differences between integrated and regular branding and marketing. Select  more...

Sales Skills Gaining Customer Commitment ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Obtain a client's written consent to complete the sales process. Correctly list three actions you must complete before a client will commit  more...

Sales Skills Developing a Winning Strategy ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Identify three selling strategies. Simulation Overview: In this simulation, you will meet with Jack Sullivan, Icon's  more...

Sales Skills Effectively Closing a Sale ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the six basic steps of the sales process. Identify what skill can help you close sales. List two steps you must complete before closing a sale. Simulation Overview:  more...

Brand Management Branding on the Web ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Branding Through the Internet (0.5 - 1 hour) Select the different types of Web sites. Identify the steps for branding on the Internet. Select the steps for creating a secondary brand on the Internet. Select naming  more...

Professional Selling Over the Phone Preparation Strategies ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Preparing for Telephone Sales (0.5 - 1 hour) Match the guidelines for organizing your workspace with their corresponding reasons. Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to  more...

Professional Selling Over the Phone Prospecting ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Generating Telesales Prospects (0.5 - 1 hour) Identify methods of finding telesales prospects. Choose information you should leave on a prospect a a s voice mail. Simulation Overview: In this simulation, you  more...

Professional Selling Over the Phone Closing a Sale ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Closing Sales Over the Telephone (0.5 - 1 hour) Identify the guidelines for preparing to close telesales. Sequence the steps of the closing process. Follow the process for closing a sale. Simulation Overview:  more...

Sales Management Building a Championship Sales Team ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Ensuring an Effective Sales Team (0.5 - 1 hour) Identify the common daily tasks of a sales manager. Identify the guidelines for ensuring a successful culture and effective processes. Follow the guidelines for ensuring successful sales  more...

Essentials of Business Law Employment Law ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Agency Laws (0.5 - 1 hour) Identify agency relationships. Identify ways agency can be terminated. Identify actual and authority. Apply the duties of an agent. Apply the duties of a  more...

Sales Management Leading a Sales Team ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Sales Territories (0.5 - 1 hour) Sequence the steps for choosing the best territory strategy. Identify the steps for choosing the best territory strategy. Identify the factors to consider when conducting territory reviews.  more...

Sales Management Motivating Sales Teams to Win ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building Motivation in a Sales Team (0.5 - 1 hour) Identify the actions you can take to ensure that sales team members have high motivation levels. Apply the appropriate actions to ensure that sales team members have high motivation levels.  more...

Consulting Skills Building Consulting Relationships ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting Needs (0.5 - 1 hour) Identify the steps to determine the need for a consultant. Determine the need for a consultant. Match the roles that consultants adopt with their characteristics.  more...

Consulting Skills The Consulting Process ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Contracting with Consultants (0.5 - 1 hour) Identify the steps for creating an outline of needs. Identify issues for which you should define consequences in a contract. Define consequences in a contract. Identify  more...

Essentials of Business Law The Legal Environment ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Business Law (0.5 - 1 hour) Identify the four functions of law. Identify different types of law. Demonstrate an understanding of jurisprudential thought. Demonstrate an understanding of the classifications of law.  more...

Consulting Skills Serving as an Internal Consultant ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Internal Consulting (0.5 - 1 hour) Identify the advantages of internal consultants. Identify ways to develop leadership. Identify the steps for selling your skills to an internal client. Follow the  more...

Strategic Management Establishing Strategic Focus ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Purpose of Strategic Management (0.5 - 1 hour) Recognize the definition of strategic management. Apply appropriate terms and language to strategic management situations. Identify benefits gained from strategic management.  more...

Strategic Management Analyzing Strategic Options ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Defining Strategic Analysis (0.5 - 1 hour) Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic audit.  more...

Strategic Management Developing a Successful Process ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Strategic Management Essentials (0.5 - 1 hour) Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Recognize the strategic planning roles of key personnel.  more...

Competitive Intelligence Implementing a Competitive Intelligence System ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Competitive Intelligence (CI) Basics (0.5 - 2 hours) Identify the benefits of competitive intelligence. In a meeting, incorporate into the discussion comments about the benefits of competitive intelligence. Identify the benefits of  more...

Quality Management The Quality Management Process ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Fundamentals of Quality Management (0.5 - 1 hour) Identify the concepts commonly associated with quality management. Identify the role of management in implementing quality. Sequence the steps an organization should follow to  more...

Competitive Intelligence Analysis Dissemination ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Collecting Information (0.5 - 2 hours) Sequence the steps of the competitive intelligence process. Identify the four major types of information. Identify information sources for creating competitive intelligence.  more...

Competitive Intelligence Researching Online ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding the Internet (0.5 - 2 hours) Match Internet terms with their definitions. Identify the two pitfalls of collecting information from the Internet. Select the three guidelines for collecting information from the Internet.  more...

Quality Management Quality Management Tools ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Tools to Understand Current Performance (0.5 - 1 hour) Identify a functional flow chart. Create a flow chart. Analyze a flow chart. Analyze a check sheet. Sequence the steps for creating a  more...

Managing Business Risk Developing a Risk Management Plan ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between traditional and contemporary risk management. Identify the duties of a risk manager. Identify the reasons why risk management is becoming more important.  more...

Managing Business Risk Risk Assessment Control ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Identification (0.5 - 1 hour) Identify environmental risk sources. Identify primary risk environments for an environmental scan. Identify typical information sources used in an environmental scan. Utilize the  more...

Managing Business Risk Financing Contingency Planning ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing Methods (0.5 - 1 hour) Identify the dimensions of risk financing. Identify the categories of risk financing tools. Identify the most common forms of risk neutralization. Identify the legal  more...

Principles of Marketing Fundamentals of Marketing ...ge Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language (0.5 - 2 hours) Identify the definition of marketing. Identify definitions of key marketing terms and language. Identify components of a SWOT analysis. Simulation Overview:  more...

Visual InterDev 6 0 Planning a Web Application ...isual InterDev 6.0. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Web Site Planning Duration: 2 - 3 Hour(s) Identify the features of Web-based architecture. Match the database models with their advantages. Match the Microsoft client products that are used to build and deploy Web solutions with their features. Match the Microsoft server  more...

Visual InterDev 6 0 Building Web Sites and Pages ...urse in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Visual InterDev - An Introduction Duration: 2 - 3 Hour(s) Match the key components of the Project Explorer window with their descriptions. Identify the uses of the different views in the HTML Editor Window. Install FrontPage server extensions. Sequence the stages to deploy a Web  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...rses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Active Server Pages (ASP) Duration: 1 - 2 Hour(s) Identify the features of Active Server Pages (ASP). Identify the features of ASP applications. Set up ASP services on a Web server. Sequence the steps involved in the process of establishing an HTTP session. Match the ASP  more...

Visual InterDev 6 0 Accessing Remote Data ...rses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: ActiveX Data Objects (ADO) Duration: 1 - 2 Hour(s) Identify the components of Universal Data Access. Match the Microsoft Data Access Components with their functions. Match the ActiveX Data Objects (ADO) with their functions. Write the code to establish a database connection with  more...

Visual InterDev 6 0 Implementing Server Technologies ...rses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: MTS: An Overview Duration: 1.5 - 2 Hour(s) Identify the features of Microsoft Transaction Server (MTS). Identify the features of MTS components. Identify the constituents of the MTS environment. Identify the item in the MTS Explorer interface that is used to view specific  more...

Frontpage 2000 Proficient User ...ows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Introduction and Overview Duration: 1 - 2 Hour(s) Identify the features of the Internet. Identify the characteristics of a Web. Identify the purpose of the Web server. Identify the features of FrontPage 2000. Identify the FrontPage 2000 interface elements. Customize the FrontPage 2000  more...

Frontpage 2000 Expert User ...ows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Importing and Modifying an Existing Web Duration: 2 - 3 Hour(s) Import an existing file and folder. Import an existing Web from a file and a URL. Modify HTML tags and verify results using Reveal Tags. Insert HTML tags into a page in HTML view. Add pages to a Web in Navigation view.  more...

NetWare 5 Administration - Part 1 ...CNE, Certification. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: NetWare 5 and Novell Directory Services (NDS) Duration: 1 - 2 Hour(s) Identify the basic hardware components of a network. Identify the responsibilities of the network administrator in setting up network services. Identify the responsibilities of a network administrator in  more...

NetWare 5 Administration - Part 2 ...ies (course 82301). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Novell Distributed Print Services (NDPS) Duration: 3 - 4 Hour(s) Identify the characteristics of network printing that uses NDPS. Match the NDPS components with their functions. Distinguish between the characteristics of public access printers and controlled access printers.  more...

NetWare 5 Administration - Part 3 ...(courses 82301-02). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Managing File System Security Duration: 2 - 3 Hour(s) Describe the various directory and file rights required to perform a specific task. Match the directory and file rights with their descriptions. Identify the set of rights required to accomplish a given task. Identify the  more...

NetWare 5 Administration - Part 4 ...(courses 82301-03). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Z.E.N. Works: Distributing and Managing Applications Duration: 3 - 4 Hour(s) Identify the benefits of Z.E.N. works to manage workstations. Identify the elements that need to be considered while designing the implementation of Z.E.N. works. Identify the changes in a network  more...

NetWare 5 Administration - Part 5 ...(courses 82301-04). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Managing Resources Duration: 3 - 4 Hour(s) Identify the benefits of Novell Directory Services (NDS) planning. Provide users with access to resources. Set the current context from the desktop before login. Map a network drive to a given volume from the desktop. Map a search  more...

NetWare 5 Advanced Administration - Part 1 ...o Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Upgrade to NetWare 5 Duration: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used. Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5.  more...

NetWare 5 Advanced Administration - Part 2 ...o Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Queue-Based Network Printing Duration: 2 - 3 Hour(s) Identify the tasks to set up queue-based printing. Perform the steps to create a print queue object. Perform the steps to create a printer object. Perform the steps to create a print server object. Perform the steps to set  more...

NetWare 5 Advanced Administration - Part 3 ...o Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Novell Network Backup and Restore Duration: 3 - 4 Hour(s) Identify components required to complete the Storage Management Services (SMS) backup process. Identify the types of backup strategies. Match time requiremets for completing a backup job with the backup job type. Identify  more...

NetWare 5 Advanced Administration - Part 4 ...o Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Installing a Web Server Duration: 2 - 3 Hour(s) Identify the components of a Web server. Perform the steps to install a FastTrack Server. Identify the changes made to a NetWare Server during a FastTrack Server installation. Match the options shown on the Administration Server  more...

NetWare 5 Advanced Administration - Part 5 ...o Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Maintaining Novell Directory Services Duration: 1 - 2 Hour(s) Match replica types with their functions. Identify causes of delay in the replication and synchronization of changes in the directory. Identify preventive maintenance techniques for the NDS database. Perform the steps  more...

Lotus Notes R5 Collecting and Organizing Information ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Notes: An Introduction Duration: 1 - 2 Hour(s) Identify the functions of groupware products. Identify the uses of Lotus Notes R5. Match the primary programs of the Lotus Notes R5 environment with their uses. Identify the features that provide security in Lotus Notes R5. Match the  more...

Lotus Notes R5 Messaging and Working Remotely ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Messaging: Basics Duration: 2 - 3 Hour(s) Open a mail database by using the Databases bookmark folder. Match mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview  more...

Lotus Notes R5 Calendaring and Scheduling ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Appointments and Alarms Duration: 2 - 3 Hour(s) Identify the uses of the Lotus Notes R5 calendar. Display the Lotus Notes R5 calendar in a specified format. Change the duration of intervals between the time slots on each day. Change the first day of the week. Add an  more...

Lotus Notes R5 Managing and Sharing Information ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Designing Forms and Views Duration: 1.5 - 2 Hour(s) Match the Lotus Notes database access levels with the privileges they grant to the users. Create a form. Define the fields in a form. Create a form section. Create a view. Insert a column into a view. Set column properties in a view.  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...a Windows 2000 network. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Active Directory Logical Models Duration: 2 - 3 Hour(s) Identify the guidelines for selecting a single domain. Identify the guidelines for selecting a domain tree. Identify the guidelines for forest implementation. Identify the steps involved in designing a domain structure. Identify the  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...a Windows 2000 network. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Physical Topology Duration: 2 - 3 Hour(s) Identify the features of the replication process in Active Directory. Identify the features of Active Directory replication partitions. Identify the features of replication within and between sites. Identify the features of connection objects.  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...a Windows 2000 network. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Group Policy Implementation Duration: 1 - 2 Hour(s) Identify the types of Group Policy settings that can be configured. Identify the components of Group Policy objects. Create a Group Policy object. Link an existing Group Policy object to a domain, organizational unit, or site. Identify  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...a Windows 2000 network. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Remote Installation Services (RIS) Duration: 2 - 3 Hour(s) Identify the benefits of configuration management. Identify the features of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the technologies used to deploy Windows  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...ntals (course 71006). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a domain. Match the various Administration Tools provided by Windows NT 4.0 with the tasks performed by each tool. Identify the functions of user  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ... course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT printing process. Create a network printer. Configure a network printer. Set the Spool Print Documents So Program Finishes Printing Faster option. Set the Hold Mismatched Documents  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...of information systems. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing an Upgrade Strategy Duration: 3 - 4 Hour(s) Identify the features and functions of the primary domain controller (PDC) emulator. Identify the features of security principals in a mixed mode environment. Identify the limitations to the major services that run in mixed mode.  more...

Windows NT Server 4 0 Routing RAS - Part 3 ... parts of the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: IP Packet Filtering Duration: 1 - 2 Hour(s) Identify the concepts of IP packet filtering. Match the filtering fields used in IP packet filtering with their description. Enable IP packet filtering on a Windows NT router. Create input filters. Create local host packet filters.  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...t part of the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: OSPF: An Introduction Duration: 1 - 2 Hour(s) Identify the features of an autonomous system. Identify the features of OSPF. Identify the advantages of OSPF over RIP. Identify the OSPF packet addressing style applicable in a given network type. Sequence the steps that occur in the  more...

Windows NT Server 4 0 Routing RAS - Part 4 ... parts of the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Configuring Demand Dial Routing (DDR) Duration: 1 - 2 Hour(s) Identify the features of DDR. Identify the causes of application errors in DDR. Sequence the steps in the process of the one-way authentication of a Demand Dial router. Sequence the steps in the process of the two-way  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 3 Hour Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Existing Processes: Improving Analyze the iterative nature of the DMAIC model for a process. Identify the impact of the Improve phase on a Six Sigma team. Identify the impact of the Improve phase on customers.  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 3 Hour Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Using Data to Improve the Process Identify what needs to be measured in terms of defect, unit, and opportunity. Identify the key activities involved in the Measure Phase. Specify the role of different types of  more...

Advanced Six Sigma The Define Phase of DMAIC ...credits: 3 CPE CEU credits: 0.20 CEUs HRCI credits: 3 Hour Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Problem Analysis Define a ?good? problem. Implement the DMAIC model to resolve problems. Identify the role of a Six Sigma Champion. Set project expectations regarding duration, time involved, and results to  more...

SAP R 3 3 0 ...-based applications. T otal Learning Time 7 - 10 Hour(s) Course Contents Unit 1: Dialog Control and Management Duration: 3 - 4 Hour(s) Overview. Login and logout. Screen structure and user instructions. SAP common terminology. Operating R/3 with keyboard interaction and function keys. Navigation of R/3's menu system. Execute transactions to complete  more...

Networking Technologies Series TCP IP Concepts Architecture ...about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: TCP/IP Overview Duration: 2 - 3 Hour(s) Identify the features of TCP/IP. Identify the advantages of using connection-oriented over connectionless communication. Match the TCP/IP application services with their uses. Identify the advantages of multiple-layered protocols. Match the  more...

Networking Technologies Series TCP IP Protocols ...about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet Protocols (IP) Duration: 1 - 2 Hour(s) Identify the features of the IP. Match the various fields in the IP datagram header layout with their features. Sequence the steps in a IP datagram's passage on the network. Identify the resources that determine the performance of the  more...

Networking Technologies Series TCP IP Internetwork Mgt ...about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet Duration: 1.5 - 2 Hour(s) Identify the features of an e-mail application. Identify the steps in the transmission of an e-mail. Identify the benefits of relaying mail. Sequence the command and responses between the sender and the receiver in Simple Mail Transfer Protocol  more...

SAP R 3 Working with v3 0 ...SAP R/3 Fundamentals. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Managing the Dialog Duration: 2 - 3 Hour(s) How to login and logout. Identify and locate the R/3 screen service elements. Use Keyboard and Function Key facilities. Use of the three menu levels, selection and opening of applications. Working with a single application. Working  more...

SAP R 3 v4 0 MM Warehouse Management ...working with SAP R/3. T otal Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Overview of Warehouse Management Duration: 2 Hour(s) Warehouse management in SAP R/3. Warehouse management master data. Creating storage bins. Material master views. Stock placement/removal. Transfer requirements. Unit 2: Stock Movements Duration: 1 - 2 Hour(s)  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data ...SD Overview & Master Data T otal Learning Time 6 Hour(s) Course Contents Unit 1: Introduction Duration: 1 Hour(s) Overview of SAP Retail. Processes. Purchasing and sales. Merchandise logistics. Unit 2: Organizational Structures Duration: 1 Hour(s) Organizational units. Purchasing organization. Logistics organizational structure. Sales  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...tructures and Master Data T otal Learning Time 6 Hour(s) Course Contents Unit 1: Sales Order Management Duration: 2 Hour(s) Introduction. The Retail Process. Basic scenario and related processes. Request for Quotation. Sales Order. Promotion Orders. Standard orders. Unit 2: Merchandise Logistics Duration: 2 Hour(s) Materials Planning.  more...

SAP R 3 v4 0 Profit Center Accounting ...2279 FI Balance Sheet T otal Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Introduction Duration: 2 Hour(s) Types of profitability reports within SAP R/3. Profit Center Accounting. Definition, content and goals of profitability reports. Types of Profit Center Accounting. Profit Center Accounting and SAP R/3 organization structures. Profit Centers and  more...

SAP R 3 v3 0 Information Systems within FI ...7: FI General Ledger. T otal Learning Time 5 - 8 Hour(s) Course Contents Unit 1: Overview Duration: 2 Hour(s) Describe the purpose and architecture of R/3 information systems: the underlying Database structure. information system(s) logic. Information system(s) topology. Goals and applications of information systems. Potential for use of information  more...

SAP R 3 CO Cost Object Controlling ...61 CO-OPA Internal Orders T otal Learning Time 6 Hour(s) Course Contents Unit 1: Principles of Cost Object Controlling Duration: 2 Hour(s) Basic principles. Components of cost accounting. Result of cost object controlling. Product cost planning. Cost usage. Cost control. Unit 2: Basic Functions Duration: 2 Hour(s) Time-based costing.  more...

SAP R 3 v4 0 Investment Management - Overview ...61 CO/OPA Internal Orders T otal Learning Time 6 Hour(s) Course Contents Unit 1: Overview Duration: 1 Hour(s) Goals and tasks of investment management. Positioning within business management. Goals of investment management. Tasks associated with investment. Management Ppsitioning of investment management within SAP R/3. Organization structures. Partial  more...

SAP R 3 v4 0 Profitability Analysis - Basics ... Working with SAP R/3 T otal Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Overview of Profitability Analysis Duration: 2 Hour(s) Objectives and Tasks of CO-PA. Integration in Business Areas. Objectives of Profitability Analysis. Types of Profitability Analysis. Finding and Using CO-PA. Organizational Structures. Costing- and Account - Based PA.  more...

SAP R 3 and the Euro ...ess issues generally. T otal Learning Time 2 - 3 Hour(s) Course Contents Unit 1: Determining Factors, Markets and Companies Duration: 1 - 1.5 Hour(s) Convergence criteria. Dates and participants. Markets and EURO strategies. The European Market. Influences on markets outside Europe. Effects on corporate strategy. Effects on company areas. Purchasing and  more...

SAP R 3 SD Overview and Master Data ...d 12749 R/3 Fundamentals. T otal Learning Time 6 Hour(s) Course Contents Unit 1: SD Fundamentals Duration: 3 Hour(s) Benefits and features of Sales and Distribution Processing. Integration of the SD module within the R/3 system. Document flow within the company. Functional elements within SD. Master Data. Sales support. Sales. Shipping. Transport.  more...

SAP R 3 SD Sales and Shipment Processes ...Overview and Master Data. T otal Learning Time 6 Hour(s) Course Contents Unit 1: Order Processing Duration: 3 Hour(s) Sales support. Sales activities. Quotation. Sales orders. Outline agreements. Order types. Unit 2: Shipping Processing and Analyses Duration: 3 Hour(s) Shipping activities. Deliveries. Picking and confirmation. Packing.  more...

SAP R 3 System Management System Administration ...Working with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Introduction to the R/3 Basis System Duration: 2 - 3 Hour(s) Architecture/System landscape. R/3 Client/Server Architecture. R/3 Information Layers. Central and Multi-Tier Configurations. R/3 Directory Structure R/3 Directory Structure. System Landscapes. R/3 Services.  more...

SAP R 3 System Management Advanced Administration CCMS ...ystem Administration. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: The Basis System for Advanced Users Duration: 3 - 4 Hour(s) Software Logistics. R/3 Data. Transport Request. System Change Option. Client Change Option. TMS. Domain Controller. Creating other Systems. Creating Virtual/External Systems. Backup Domain Controller.  more...

SAP R 3 v4 x SD Order Processing ...D Sales and Shipment. T otal Learning Time 5 - 8 Hour(s) Course Contents Unit 1: Sales Order Processing Duration: 2 - 3 Hour(s) Order Entry. Typical Business Transaction. Document Types. Reference to a Quotation. Reference to Several Quotations. Create Contract. Order Header. Data in a Sales Document. Overview and Header Screens. Partners Screen.  more...

SAP R 3 Supply Chain Management ...Working with SAP R/3. T otal Learning Time 3 - 6 Hour(s) Course Contents Unit 1: Concept and Objectives Duration: 1 - 2 Hour(s) What do we mean by Supply Chain Management? Logistics through the ages. Different views on the supply chain. What is new within about Supply Chain. Defining the position of Supply Chain Management. Supply Chain Management: A vision.  more...

PDM and SAP R 3 PDM Introduction ...nning within SAP R/3. T otal Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Introduction to PDM Duration: 2 - 3 Hour(s) Product Data Management. Product Life Cycle. PDM Reference Architecture. Why PDM? Coexistence of PDM and ERP Systems. Product Data in R/3. PDM in the Integrated R/3 Process Chain. PDM Basic Data. PDM Document Management.  more...

SAP R 3 CO Activity Based Costing ...duct Cost Accounting. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Introduction to Activity Based Costing Duration: 2 - 3 Hour(s) Tasks and Objectives of Activity Based Costing. Objectives. Cause-Related Allocation. Cost Drivers. Business Processes. Analysis Options. Activity Based Costing in the R/3 System. Integration in R/3.  more...

Business Intelligence ...ns of Data Warehouse. T otal Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Strategic Enterprise Management Duration: 2 - 3 Hour(s) Overview. Case for Action. Mission of Business Intelligence. Business Intelligence tasks. Development of a BI Solution. Categorization/Keywords. History from ERP to SEM. Scope of SEM. Distinguishing between BI and  more...

SAP R 3 PDM Product Development ...on planning with R/3. T otal Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Product Development (Product Data) Duration: 2 - 3 Hour(s) Product Data of a Part to be Produced. AutoCAD Link via the R/3 CAD Interface. Navigating in the PD Structure of a Material. Create Document. Classifying Documents. Saving Documents and Updating Originals. Creating  more...

SAP R 3 MM Purchasing Organization and Master Data ...Working with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Basic Principles and Organization Unit 1: Basic Principles and Organization Duration: 2 - 3 Hour(s) Purchasing in MM. The Procurement Cycle. Purchasing in R/3. Documents and Functions of Purchasing. Organizational Structures. The Organizational Elements. Organizational  more...

SAP R 3 MM Purchasing Purchase Order Processing and Information System ...king with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Purchase Order Duration: 2 - 3 Hour(s) Purpose of the Purchase Order. Order Types. Manual Purchase Orders. Creating a Standard Purchase Order. Monitoring Purchase Orders. Posting a Goods Receipt. Purchase Order History: Goods Receipt. Invoice Verification. Unit 2:  more...

SAP R 3 FI AR AP Organization Master Records and Posting ...Working with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Organization Duration: 2 - 3 Hour(s) FI as a Module in the R/3 System. The Modular Structure of the R/3 System. The FI Module. The Integrated R/3 Environment. Advantages of the Integrated Environment. The FI Module in the R/3 System. Company Structure. Mapping the Company  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ...Working with SAP R/3. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Accounts and Documents Duration: 3 - 4 Hour(s) Balance Display. Starting the Program. Initial Balances Display Screen. Account Balance. Product Sales. Line Items. Displaying the Document. Display Currency. Displaying-Changing Items. Starting the Program.  more...

SAP R 3 v4 x MM Inventory Management ...Working with SAP R/3. T otal Learning Time 4 - 8 Hour(s) Course Contents Unit 1: Basic Principles Duration: 1 - 2 Hour(s) Inventory Management. Purpose of Inventory Management. Cooperation between Departments. Goods Receipt for a Purchase Order. Movement Types. Material Master Record. Material Master Record. Maintenance and Areas of Application. Stock  more...

SAP R 3 v4 x Invoice Verification ... Payable/Receivable. T otal Learning Time 6 - 10 Hour(s) Course Contents Unit 1: Getting Started Duration: 1 - 2 Hour(s) The Invoice Verification Module. Module within R/3. Use of the Module. Purchase Order Cycle. Vendor Master Records. Basic Terms. Terms Applied to Invoices. Unit 2: Standard Invoice Verification Duration: 2 - 3 Hour(s)  more...

SAP R 3 v4 x FI Payments ... Periodic Processing. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Payment Organization Duration: 2 - 3 Hour(s) House Bank Master Data. Bank Data. Customizing Implementation Guide. Calling up Bank Data. Displaying General Bank Data. Displaying Bank-Specific Data. Configuring Payments. Payment Block Reasons. Paying Company Code. Sending  more...

Working with SAP R 3 v4 x ... SAP R/3 Fundamentals. T otal Learning Time 7 - 10 Hour(s) Course Contents Unit 1: Dialog Control and Processing Duration: 3 - 4 Hour(s) Logging On and Off. Starting with a Double Click. Logon. Client and Language. Initial Screen. Logoff. Password. Changing the Password. Layout and Control Elements. Screen Layout. Menu Bar. Pushbutton Area. Command Field.  more...

Introduction to E-Commerce ... Portuguese, US English Total Learning Time: 7 hours Objectives: Unit 1: Introduction to E-Commerce (2 hours) Identify the benefits of online training, seminars, and conferences. Identify the functions of intranets and extranets in e-commerce. Identify the internal benefits of e-commerce to a business enterprise. Identify e-commerce customer service issues.  more...

Lotus Notes R5 Messaging and Working Remotely ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Messaging: Basics Duration: 2 - 3 Hour(s) Open a mail database by using the Databases bookmark folder. Match mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview  more...

Lotus Notes R5 Calendaring and Scheduling ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Appointments and Alarms Duration: 2 - 3 Hour(s) Identify the uses of the Lotus Notes R5 calendar. Display the Lotus Notes R5 calendar in a specified format. Change the duration of intervals between the time slots on each day. Change the first day of the week. Add an  more...

Lotus Notes R5 Managing and Sharing Information ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Designing Forms and Views Duration: 1.5 - 2 Hour(s) Match the Lotus Notes database access levels with the privileges they grant to the users. Create a form. Define the fields in a form. Create a form section. Create a view. Insert a column into a view. Set column properties in a view.  more...

C Programming - Part 1 ...pplication development. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Basics of C Duration: 2 - 3 Hour(s) Sequence the stages in the evolution of C starting from its inception to its standardized form of ANSI version. Sequence the building block elements that form a complete C program. Match the steps of the program development cycle in C with their functions.  more...

C Programming - Part 2 ... to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Arrays Duration: 1 - 2 Hour(s) Identify the features of an array. Specify the number of valid elements for a displayed one-dimensional array declaration statement. Identify the correct one-dimensional array initialization statement for a specified situation. Specify the statement to access  more...

C Programming - Part 3 ... to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Pointer Management Duration: 1 - 2 Hour(s) Identify the code to allocate memory for the elements of an array of pointers by using the malloc function. Match the expressions to access the elements of an array of pointers with their outputs. Match the arithmetic expressions involving an array  more...

C Programming - Part 4 ... to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Advanced Data Handling Duration: 1 - 2 Hour(s) Identify the code to create self-referential structures. Identify the definition of self-referential structures. Identify the code that represents a nested structure. Identify the code to allocate dynamic memory for a specific situation.  more...

C Programming - Part 1 ... to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: C++: An Introduction Duration: 1 - 2 Hour(s) Identify the features of the C++ programming language. Identify the benefits of the C++ programming language. Identify the scenario where it would be most appropriate to use C++. Identify the relationship between classes and objects in  more...

C Programming - Part 2 ...s series, course 13205. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Assignment, Initialization, and Conversion Duration: 2 - 3 Hour(s) Identify the implications of inappropriately using the default assignment operator in a program. Identify the code to override the assignment operator. Write the code to initialize an object of a specified class. Identify  more...

C Programming - Part 3 ...ourses 13205 and 13206. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Polymorphism Duration: 2 - 3 Hour(s) Identify the features of the types of polymorphism. Identify the benefits of polymorphism in C++. Identify the characteristics of the different types of binding functions. Identify the entities that can be overloaded. Identify the syntax to overload a  more...

C Programming - Part 4 ...s, courses 13205-13207. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exception Handling Duration: 2 - 3 Hour(s) Identify the limitations of the traditional error-handling techniques. Implement the exception mechanism in a specified program by specifying the exception handling keywords. Identify the appropriate method for handling a given multipe exception  more...

C Foundation for Non-C Programmers - Part 1 ...design and development. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Fundamentals of C++ Duration: 2 - 3 Hour(s) Identify the features of C++. Identify the parts of a C++ program. Match the C++ preprocessor directives with their uses. Sequence the steps in the creation of an executable file from a C++ source code file. Match the data types with their  more...

C Foundation for Non-C Programmers - Part 2 ...s series, course 13209. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Classes: Fundamentals Duration: 2 - 3 Hour(s) Match object-oriented programming features with their definitions. Identify a class declaration with the specified private and public data members and functions. Identify the definition of the member function of a class with the specified return  more...

Building Cisco Remote Access Networks - Part 2 ...tions: US English Total Learning Time: 8 hours Objectives: Unit 1: Accessing Broadband (1 hour) Identify features of Network Address Translation (NAT). Identify commands for translating an address. Identify steps for Port Address Translation (PAT). Identify commands for configuring dynamic Network Address Translation (NAT). Identify commands for  more...

Building Cisco Remote Access Networks - Part 3 ...tions: US English Total Learning Time: 8 hours Objectives: Unit 1: ISDN Overview (1 hour) Identify commands used to configure an Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) connection. Identify commands used to configure caller identification (ID) screening. Identify features of rate adaption. Identify features of Integrated  more...

Data Modeling - Create Basic Models ...evelopment lifecycle. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Introduction to Relational Data Modeling Duration: 3 Hour(s) Identify the tasks involved in Systems Development. Identify some of the techniques involved in system development. Identify where conceptual modeling fits in a development cycle. Identify where logical modeling fits in a  more...

Data Modeling - Develop Depth to Your Models ... Create Basic Models. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Adding Complexity to an Entity Relationship (ER) Model Duration: 3 Hour(s) Identify what a hierarchy is. Create a business hierarchy using One : Many relationships. Create a business hierarchy using a recursive relationship. Resolve a M:M recursive relationship to create a BOM  more...

Process and Function Modeling ...elopment environment. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Introduction to Process Modeling Duration: 2 Hour(s) Identify the critical concepts of a method. Identify the components of a method. Identify the techniques used during a system development effort. Identify the uses of process modeling. Identify the benefits of process modeling.  more...

Object Analysis Design Requirements Analysis ...Types (course 60421). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Object Orientation Duration: 1 - 2 Hour(s) Identify the importance and capabilities of Object Oriented methods. Identify some of the difficulties in system development. Identify the benefits of Object Orientation. Identify how Object Orientation models the real  more...

Object Analysis Design Design Implementation ...o taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: From Analysis to Design Duration: 2 - 3 Hour(s) Identify the order in which the principles of Object Oriented Analysis are applied. Identify the deliverables from Object Orientated Analysis. Identify the characteristics of Object Types in a system. Identify the purpose of the Design  more...

Introduction to Data Warehousing ...of Oracle technology. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Basic Concepts of Data Warehousing Duration: 2 Hour(s) Identify the characteristics of a data warehouse. Identify the activities that users of a given database environment can perform. Identify the features of an operational data store (ODS). Identify the benefits of a data mart.  more...

Oracle SQL Specifics Retrieving and Formatting Data ...ior knowledge of SQL. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Environment Overview Duration: 1 - 2 Hour(s) Identify three Relational Model concepts. Match the five database objects to their definitions. Identify features of Oracle's object relational database management system (ORDBMS), Oracle8. Identify how Oracle8 extends the  more...

Oracle SQL Specifics Creating and Managing Database Objects ... Data (Course 60116). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Managing Tables Duration: 1.5 - 2 Hour(s) Match each Oracle8 data structure to its description. Use the CREATE TABLE statement to create a table. Use the CREATE TABLE statement and an embedded subquery to create a table from rows in another table. Match the data  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...111, 60112 and 60113. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Single-Row Subqueries Duration: 2 - 3 Hour(s) Identify the properties of the different types of subqueries. Sequence the steps in the execution of a single-row subquery. Complete a SELECT statement by using a single-row subquery. Complete a SELECT single-row subquery by  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...ed Select Statements. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: SQL*Plus Duration: 3 Hour(s) Differentiate between SQL and SQL*Plus. Match the SQL*Plus command categories with sample tasks. Write the code to display the column definitions of a given table. Complete the SELECT statement that prompts the user to input a value at run-time by using  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ... Designer/Developers. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Performance Duration: 2 - 3 Hour(s) Identify the causes of SQL performance problems. Identify the main system areas that can be addressed with the tuning process. Sequence the steps involved in the tuning methodology. Identify the guidelines to be followed when applying the  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ... Designer/Developers. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL and Parsing Duration: 2 - 3 Hour(s) Identify the advantages of using array processing. Enable array processing in SQL*Plus. Identify the advantages of using server-side code. Identify whether a given code uses an explicit or an implicit cursor. Identify the advantage of using  more...

Oracle Form Builder Forms Fundamentals ...111, 60112 and 60113. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Developer/2000 and Form Builder: An Overview Duration: 3 - 4 Hour(s) Identify the features of Developer/2000. Match the components of Developer/2000 with the tasks that they enable. Identify the common features of Developer/2000 Components. Identify the features of Oracle Toolkit.  more...

Oracle Form Builder Enhancing the User Interface ...: Forms Fundamentals. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Creating Duration: 2 Hour(s) Identify and create input items. Identify the input item types. Create a check box in the Layout Editor by using the Check Box tool. Convert an existing item into a check box in the Layout Editor by using the Property Palette. Create a list item in the  more...

Oracle Form Builder Writing and Debugging Code ...rses 61211 and 61212. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Runform Messages and Alerts Duration: 2 - 3 Hour(s) Match the communication formats used by Form Builder with their descriptions. Write the code for detecting an error by using built-ins. Write the code to control system messages by using system variables. Write the code to  more...

Oracle Form Builder Managing Module Types ...1211, 61212, and 61213. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Project Builder Duration: 3 - 4 Hour(s) Identify the benefits of using Project Builder. Match the terms used in Project Builder with their definitions. Create a connection in Project Builder by using the pop-up menu. Create an empty standalone project using the Project Wizard. Add files to  more...

Oracle Form Builder Handling Multiple Object Relationships ...1212, 61213, and 61214. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Key Triggers and Mouse Events Duration: 2 Hour(s) Create a Key trigger in a form module by using PL/SQL Editor. Identify the rules for defining Key triggers. Match the types of key triggers with their descriptions. Identify the functions of key triggers in a form module. Type in the PL/SQL  more...

Oracle Form Builder Including Reusable Oracle Components ...213, 61214 and 61215. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Additional Data Sources Duration: 2 Hour(s) Identify the types of data sources used for performing database operations on data blocks. Base a data block on a FROM clause query by using the Property Palette. Write the code to base a data block on a stored procedure that returns a Ref  more...

Oracle Report Builder Report Fundamentals ...60112, 60113 and 60131. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developer/2000 Report Builder Duration: 1.5 - 2 Hour(s) Identify the feature of Developer/2000 Match the components of Developer/2000 with the tasks that they enable. Invoke Report Builder by using the Project Builder. Identify the common features of Developer/2000 components. Identify the  more...

Oracle Report Builder Enhancing Reports ...s series, course 61221. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Enhancing a Report - Data Model Duration: 1 - 2 Hour(s) Match the Data Model objects with their characteristics. Identify the advantages of modifying the properties of a query statement. Change the structure of a group in the Object Navigator. Update the layout of a report using the Report  more...

Oracle Report Builder Controlling Reports ...ourses 61221 and 61222. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Report Templates Duration: 1.5 - 2 Hour(s) Match regions of a report template with their purpose. Customize the template margin. Customize the template body. Sequence the steps to register a customized template. Sequence the steps to add a template image. Unit 2: Creating  more...

Oracle8 Database Administration - Manage an Instance ...111, 60112 and 60113. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Architecture Components Duration: 1 - 2 Hour(s) Identify the tasks of a database administrator. Match the terms associated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server  more...

Oracle8 Database Administration - Create Databases ...series, course 61311. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1 - Creating a Database: Procedure Duration: 1 - 2 Hour(s) Identify the guidelines for creating an OFA structure. Match the ORACLE_HOME subdirectories with their contents. Identify the factors to be considered when creating a database. Identify the requirements for creating a database.  more...

Oracle8 Database Administration - Manage Storage Structures ...rses 61311 and 61312. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Storage Structures Duration: 1 - 2 Hour(s) Identify the correct order of the components of the storage hierarchy. Match the types of data segments with their features. Identify the uses of index segments. Identify the situations that lead to the creation of various non-schema object  more...

Oracle8 Performance Tuning Strategies and Techniques ...courses 61311-61315). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Performance Tuning Methodology Duration: 1.5 - 2 Hour(s) List the different roles associated with the tuning process. List examples of measurable tuning goals. Define the steps associated with the tuning process. Unit 2: Oracle Alert and Trace Files Duration: 1.5 - 2  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...eries (course 61331). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Tuning SQL Duration: 1.5 - 2 Hour(s) Identify the characteristics of a star query. Sequence the steps of a hash join process when a hash join is built. Use the EXPLAIN PLAN statement to explain the plan for a query. Perform the procedure to set trace up at the session level to look  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...ses 61331 and 61332). T otal Learning Time 6 - 7 Hour(s) Course Contents Unit 1: Using Oracle Data Blocks Efficiently Duration: 1 Hour(s) Match components of database storageunits to their definition. Query the dba_tables to display segments with less than 10% free blocks. Manually allocate an extent. Choose the advantages of incorporating large extents into  more...

Oracle Form Builder R6 Forms Fundamentals ...se Programming (60131). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Developer: Form Builder Duration: 2 - 3 Hour(s) Identify the features of Oracle Developer. Match the components of Oracle Developer with the tasks that they enable. Identify the common features of Oracle Developer Builder Components. Identify the features of Oracle Toolkit. Identify  more...

Oracle Form Builder R6 Enhancing the User Interface ...s Fundamentals (62211). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Items: Creating Duration: 1.5 - 2 Hour(s) Identify input item types. Identify non-input item types. Create a check box in the Layout Editor by using the Check Box tool. Convert an existing item into a check box by using the Property Palette. Create a list item in the Layout Editor by using  more...

Oracle Form Builder R6 Writing and Debugging Code ...User Interface (62212). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Runform Messages and Alerts Duration: 1 - 2 Hour(s) Match the communication formats used by Form Builder with their descriptions. Write the code for detecting an error by using built-ins. Write the code to control system messages by using system variables. Write the code to explicitly fail  more...

Oracle Form Builder R6 Project Builder and Menu Modules ...Debugging Code (62213). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Menu Module: Creating Duration: 3 - 4 Hour(s) Match each component of the menu module with its function. Match each component of the Menu Editor with its function. Create a Menu Module by using the Menu Editor. Match each Menu Module property with its function. Match each menu item  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...d Menu Modules (62214). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Key Triggers and Mouse Events Duration: 1 - 2 Hour(s) Match the types of Key triggers with their descriptions. Identify the uses of Key triggers in a form module. Identify the rules for defining Key triggers. Create a Key trigger in a form module by using the PL/SQL Editor. Associate a  more...

Oracle Form Builder R6 Including Reusable Oracle Components ...ogrammatically (62215). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Additional Data Sources Duration: 1 - 2 Hour(s) Identify the types of data sources used for data blocks. Base a data block on a FROM clause query. Create a data block based on a stored procedure that returns a REF cursor by using the Data Block Wizard. Create a data block based on the  more...

Oracle Reports R6 Report Fundamentals ...ramming (course 60131). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Developer Report Builder Duration: 1.5 - 2 Hour(s) Match the components of Oracle Developer with the tasks that they enable. Select the common features of Oracle Developer components. Identify the features of Oracle Toolkit and Oracle multimedia. Identify the options of the Oracle  more...

Oracle Reports R6 Enhance Reports ...mentals (course 62221). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Data Model Duration: 1 - 2 Hour(s) Match the Data Model objects with their characteristics. Change the structure of a group using the Data Wizard. Identify the methods of ordering data in a group. Create a group filter by using the Property Palette dialog box. Add new data to a report by  more...

Oracle Reports R6 Control Reports ...Reports (course 62222). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Report Templates Duration: 1 Hour(s) Match the regions of a report template with their uses. Customize the template margin. Customize the template body. Sequence the steps to register a customized template. Sequence the steps to add a template image in the template directory.  more...

Windows NT 4 0 User Fundamentals ... Software (Course 12994). T otal Learning Time 4 Hour(s) Course Contents Unit 1: Using the Desktop Duration: 1.5 Hour(s) Identify the features associated with Windows NT 4.0 Workstation. Log into Windows NT 4.0 Workstation. Change your password. Identify the purpose of My Computer, Network Neighborhood, Recycle Bin and My Briefcase. Utilize options available  more...

Windows 2000 Professional User Fundamentals ...equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Desktop Duration: 1.5 - 2 Hour(s) Identify the features of Windows 2000. Log on to a Windows 2000 computer on the network, given a scenario. Match Windows 2000 desktop components with their functions. Match the Start menu commands with their functions. Access Windows  more...

Windows 2000 Professional Advanced User ...equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000: Basic Features Duration: 2 - 3 Hour(s) Identify the Control Panel icon that enables you to perform a specified function. Match the accessibility options available in Control Panel with their functions. Change the folder settings by using Control Panel. Add a printer to  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ...11, 71412 and 71413). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to TCP/IP Duration: 1 - 2 Hour(s) Identify the milestones in the history of TCP/IP. Identify the advantages of adding Microsoft TCP/IP to a Windows NT configuration. Identify the definitions and responsibilites of the Internet Society and Internet Architecture Board  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...ourse in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Implementing IP Routing Duration: 1.5 - 2 Hour(s) Identify the process of IP routing. Identify the features of static IP routing. Identify the features of dynamic IP routing. Identify the features of Routing Information Protocol. Identify the limitations of Routing Information  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 ...urses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domain Name System Implementation Duration: 1 - 2 Hour(s) Install the DNS Server service on a Wndows NT Server. Identify the features of DNS zones. Set up a primary zone on a primary DNS Server. Add a resource for a zone. Match the NSLOOKUP command options with their purposes.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 ...urses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Administering a WINS Environment Duration: 1 - 2 Hour(s) Configure a WINS server to automatically remove obsolete entries from the WINS database. Match the advanced WINS server configuration options with their actions. Delete a WINS server from the WINS database. Identify the  more...

Word 2000 Fundamentals ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Basics of Word 2000 Duration: 1 - 2 Hour(s) Start Word 2000. Identify the different parts of the Word 2000 interface. Create a document from the default template. Create a document from a specific template. Create a document by using a wizard. Insert text in a document. Match the text  more...

Word 2000 Proficient User ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Enhancing a Document Duration: 2 - 3 Hour(s) Insert a header and footer. Manipulate the page numbers in a document. Insert the date and time into a document. Replace existing document formats with customized formats. Replace a special character. Apply paragraph and section shading in a  more...

Word 2000 Expert User ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Advanced Text and Document Handling Duration: 2 - 3 Hour(s) Modify the display of bullets. Apply the text flow options. Insert footnotes and endnotes to a document. Format the first page of a document differently from the subsequent pages. Set AutoCorrect exceptions. Protect a document by  more...

Excel 2000 Fundamentals ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Getting Started Duration: 2 - 3 Hour(s) Start Microsoft Excel 2000. Identify the different parts of the Excel 2000 interface. Identify the new features in Excel 2000. Create a new workbook. Match the various components of the Save As dialog box with their respective functions. Save a  more...

Excel 2000 Proficient User ...mentals (Course 72030). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Display Properties Duration: 1.5 - 2 Hour(s) Customize the display of a toolbar. Create a new toolbar. Modify a toolbar. Delete a custom toolbar. Apply built-in number formats in a worksheet. Create a custom number format in a worksheet. Add a comment to a cell in a worksheet.  more...

Excel 2000 Expert User ...nt User (Course 72031). T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Template and Database Integration Duration: 2 - 3 Hour(s) Create a template based on a workbook. Create a workbook based on an existing template. Modify a template. Open a workbook based on a Spreadsheet Solutions template. Customize a Spreadsheet Solutions template. Enter a record in a  more...

PowerPoint 2000 Proficient User ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: PowerPoint Interface Duration: 1.5 - 2 Hour(s) Open an existing presentation. Match the menu titles on the menu bar with the tasks they enable you to perform. Match the PowerPoint toolbars with the tasks that they enable you to perform. Navigate between the different views by using the view  more...

PowerPoint 2000 Expert User ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Charts Duration: 1.5 - 2 Hour(s) Create a slide containing a chart. Add a chart to an open slide. Plot a data series on a chart. Change the type of a chart. Change the options of a chart. Change the 3-D view of a chart. Unit 2: Working with Organization Charts  more...

Office 2000 - Web Integration ...werPoint, and Access. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating Web Documents in Office 2000 Duration: 2 - 3 Hour(s) Identify the Office 2000 features that enable Web page viewing and browsing. Identify the features of Office 2000 that allow you to create Web pages. Identify the functions of Web Folders in Office 2000. Identify the  more...

SQL Server 7 0 System Administration - Part 5 ...urses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Replication Basics Duration: 2 - 3 Hour(s) Identify the benefits of distributed data. Identify important considerations in data distribution. Match the distributed data method with its attribute. Identify the dynamic of the Publisher-Subscriber relationship. Choose the appropriate  more...

SQL Server 7 0 - Implementing a Database - Part 1 ... Series 72470 - 72474). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server Fundamentals Duration: 2 - 3 Hour(s) Select the operating systems that are used to create and execute applications using SQL Server. Identify the components of Windows NT that integrate with SQL Server 7.0. Match the Microsoft BackOffice applications with their descriptions.  more...

SQL Server 7 0 - Implementing a Database - Part 2 ... course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Implementing Data Integrity Duration: 3 - 4 Hour(s) Select the appropriate method of denormalization. Match the type of data integrity with its correct definition. Identify the methods of enforcing data integrity. Match each type of data integrity with its constraint method. Identify the  more...

SQL Server 7 0 System Administration - Part 1 ...equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server Introduction Duration: 2 - 3 Hour(s) Identify the main attributes of SQL Server. Identify the administrative improvements of SQL Server 7.0. Identify the BackOffice applications that SQL Server uses via integration. Match the SQL Server Service to its characteristic.  more...

SQL Server 7 0 System Administration - Part 2 ...ourse in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Security Duration: 2 - 3 Hour(s) Identify the elements of Windows NT Authentication. Identify the benefits of SQL Server Authentication. Sequence the steps to implement server authentication using Enterprise Manager. Perform the steps for setting Mixed Mode authentication  more...

SQL Server 7 0 System Administration - Part 3 ...urses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Backup Concepts Duration: 2 - 3 Hour(s) Match the backup type with its features. Identify the fixed roles with permission to perform backups. Identify the circumstances that make system database backup necessary. Identify the situations in which Transact-SQL must be used to perform  more...

SQL Server 7 0 System Administration - Part 4 ...urses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Automating Administrative Tasks Duration: 2 - 3 Hour(s) Select the reasons for automating SQL Server maintenance tasks. Identify SQL Server automation components. Identify the components of automated administrative tasks. Identify tasks to be completed in preparation for automating  more...

SQL Server 7 0 - Implementing a Database - Part 3 ...courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Querying Multiple Tables Duration: 3 - 4 Hour(s) Select the primary properties of a SELECT statement. Select the uses for a join. Perform the steps to combine tables. Perform the steps to combine table data. Select the statement that combines table data. Perform the steps to combine data  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Summarizing Data Duration: 2 - 3 Hour(s) Match each aggregate function with its description. Select the ways aggregate functions handle null values. Select statements to use with the GROUP BY clause on columns. Select statements to use with the GROUP BY clause on expressions. Select when  more...

SQL Server 7 0 - Implementing a Database - Part 5 ...courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Implementing Stored Procedures Duration: 2 - 3 Hour(s) Match the type of stored procedure with its definition. Sequence the steps of the initial processing of stored procedures. Select the characteristics of subsequent stored procedure processing. Select the advantages of stored procedures.  more...

IIS 4 0 Creating Configuring a Web Server - Part 1 ... Series 71435-71438). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introducing IIS 4.0 Duration: 1 - 2 Hour(s) Identify the benefits of IIS 4.0. Match the components of IIS 4.0 with the type of support they provide to clients. Match the HTTP 1.1 features of IIS 4.0 with the tasks that they enable on the server. Match the services that enable an  more...

Site Server 3 0 Implementation - Part 1 ...e equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Getting Started With Site Server 3.0 Duration: 2 - 3 Hour(s) Match the Microsoft BackOffice products with their functions in the Site Server 3.0 platform. Identify the minimum hardware and software requirements for installing Site Server 3.0. Select the best database system. Identify  more...

Site Server 3 0 Implementation - Part 2 ... course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Searching for Content Duration: 3 - 4 Hour(s) Identify the functions of Search. Match the types of crawls with their descriptions. Identify system host configurations for a given scenario. Identify the options for configuring a Search system crawl. Identify the types of accounts used to  more...

Site Server 3 0 Implementation - Part 3 ...courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Active Channel and Multicaster Servers Duration: 2 - 3 Hour(s) Identify items that can be delivered through channels to an end user. Match channel-gathering methods with the content they gather. Match delivery options with their descriptions. Perform the steps to create an Active Channel  more...

Visual InterDev 6 0 Planning a Web Application ... Visual InterDev 6.0. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Web Site Planning Duration: 2 - 3 Hour(s) Identify the features of Web-based architecture. Match the database models with their advantages. Match the Microsoft client products that are used to build and deploy Web solutions with their features. Match the Microsoft server products  more...

Visual InterDev 6 0 Building Web Sites and Pages ...course in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Visual InterDev - An Introduction Duration: 2 - 3 Hour(s) Match the key components of the Project Explorer window with their descriptions. Identify the uses of the different views in the HTML Editor Window. Install FrontPage server extensions. Sequence the stages to deploy a Web  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...ourses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Active Server Pages (ASP) Duration: 1 - 2 Hour(s) Identify the features of Active Server Pages (ASP). Identify the features of ASP applications. Set up ASP services on a Web server. Sequence the steps involved in the process of establishing an HTTP session. Match the ASP  more...

Visual InterDev 6 0 Accessing Remote Data ...ourses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Data Objects (ADO) Duration: 1 - 2 Hour(s) Identify the components of Universal Data Access. Match the Microsoft Data Access Components with their functions. Match the ActiveX Data Objects (ADO) with their functions. Write the code to establish a database connection with a  more...