Instructor Led How Training in United Kingdom - Training Resources

Sales Lead Generation This one-day programme was written by our Chairman, Keith Wymer and will teach you techniques for generating sales leads that really work. You'll learn why door knocking and cold calling are dead, how to get the last few percentage reurns from direct mail and how to use the web for generating high quality leads.  more...

Telesales For Success This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Better Business Letters Seminar ...g our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling as they apply to business letters. To develop accuracy, brevity and clarity when writing business letters. To ensure the look of the letter is right for the purpose. How to plan  more...

Business English & Office Skills - (Effective Business Communication) Our students' favourite course This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone. You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills. Available at our High Holborn and Notting Hill training centres. Visit www.holborntraining.co.uk for more information.  more...

Receptionist Training - The Professional Receptionist Seminar We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role. Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.  more...

Stress Management Course ...fficult for individuals and companies to acknowledge just how stressful things might be. People want to be seen to be able to cope even in the most demanding times. We aim to identify, support and equip you to deal with pressure before it reaches a critical point and becomes stress. You, a colleague or a member of your team may be entering a new role, experiencing a step up in your  more...

Stress Management Skills Training ...fficult for individuals and companies to acknowledge just how stressful things might be. People want to be seen to be able to cope even in the most demanding times. We aim to identify, support and equip you to deal with pressure before it reaches a critical point and becomes stress. You, a colleague or a member of your team may be entering a new role, experiencing a step up in your  more...

Advanced Presentation Skills Course This one-day course is for people who have considerable experience as presenters, and may well have been presenting for many years and for those who would like to 'freshen up' their presenting style. We will look at the value of preparation - and paradoxically, how the better prepared you are the better equipped you are to change your mind about which option to take when you are up against  more...

Advanced Presentation Skills Training This one-day course is for people who have considerable experience as presenters, and may well have been presenting for many years and for those who would like to 'freshen up' their presenting style. We will look at the value of preparation - and paradoxically, how the better prepared you are the better equipped you are to change your mind about which option to take when you are up against  more...

Personal Impact Course ... Personal Impact Course is a day devoted to understanding how all of us impact on others. Personal Impact is an intensive course that includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want. Starting  more...

Personal Impact Skills Training ... Personal Impact Course is a day devoted to understanding how all of us impact on others. Personal Impact is an intensive course that includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want. Starting  more...

Strategic Thinking Course This one day Strategic Thinking course is for anyone involved in developing or implementing a strategy. The programme is designed to help people gain an understanding of strategy, how to think strategically and how to keep things moving so the strategy happens. It covers everything from vision to action plans.  more...

Strategic Thinking Skills Training This one day Strategic Thinking course is for anyone involved in developing or implementing a strategy. The programme is designed to help people gain an understanding of strategy, how to think strategically and how to keep things moving so the strategy happens. It covers everything from vision to action plans.  more...

Line Management Skills Training This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Line Management Course This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Influencing and Negotiating Skills Training This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Let's face it there are times when all of us need to get other people to see things slightly differently, or to get them to do something we need them to do. There are also times when we need to negotiate conditions, timings or price and here it  more...

Influencing and Negotiating Skills Course This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Let's face it there are times when all of us need to get other people to see things slightly differently, or to get them to do something we need them to do. There are also times when we need to negotiate conditions, timings or price and here it  more...

Customer Service Course This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone. The training is designed to help you handle difficult customers and situations and to make the most of every customer contact. The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and  more...

Customer Service Skills Training This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone. The training is designed to help you handle difficult customers and situations and to make the most of every customer contact. The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and  more...

Facilitation and Better Meetings Course This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams. It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).  more...

Facilitation and Better Meetings Skills Training This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams. It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).  more...

Creative Business Writing Course This one day Public Creative Business Writing Course is aimed at everyone who wants to feel and perform better as a writer. It's for anyone who has to write reports, press releases, marketing copy, newsletters, annual reports or sit-up-and-take-notice letters. You may be one of those people struck with snow blindness when it comes to getting started on that dreaded piece of writing. Or maybe  more...

Creative Business Writing Skills Training This one day Public Creative Business Writing Course is aimed at everyone who wants to feel and perform better as a writer. It's for anyone who has to write reports, press releases, marketing copy, newsletters, annual reports or sit-up-and-take-notice letters. You may be one of those people struck with snow blindness when it comes to getting started on that dreaded piece of writing. Or maybe  more...

Conflict Management Course This one-day Public Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better." This conflict management  more...

Conflict Management Skills Training This one-day Public Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better." This conflict management  more...

PowerPoint Presentation Training Course ...grip on the basics of using PowerPoint but wants to learn how to create truly engaging, compelling and impactful presentations. Participants will unpick all that is involved in putting together effective and convincing presentations. You will learn to defy 'Death by PowerPoint' and practice ways to achieve real impact. Borrowing from classical story telling structures and film  more...

PowerPoint Presentation SkillsTraining ...grip on the basics of using PowerPoint but wants to learn how to create truly engaging, compelling and impactful presentations. Participants will unpick all that is involved in putting together effective and convincing presentations. You will learn to defy 'Death by PowerPoint' and practice ways to achieve real impact. Borrowing from classical story telling structures and film  more...

Presentation Skills Training Course - Two Day Intermediate In this comprehensive two day public intermediate presentation course we cover the delivery of a Presentation from soup to nuts. The course covers all the material from the one day course with a good deal more time devoted to practice. Whether it's an informal presentation to a few colleagues sat around the table, or a theatrical style presentation on stage to over 200 strangers, this  more...

Presentation Training Course - Two Day Intermediate In this comprehensive two day public intermediate presentation course we cover the delivery of a Presentation from soup to nuts. The course covers all the material from the one day course with a good deal more time devoted to practice. Whether it's an informal presentation to a few colleagues sat around the table, or a theatrical style presentation on stage to over 200 strangers, this  more...

Presentation Skills Course ... presentation course looks at all the factors that affect how confidently you deliver any presentation, anywhere. It will help you look forward to your next presentation instead of wishing you were still under the duvet. The Presentation Course offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact  more...

Presentation Skills Training ... presentation course looks at all the factors that affect how confidently you deliver any presentation, anywhere. It will help you look forward to your next presentation instead of wishing you were still under the duvet. The Presentation Course offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact  more...

Building Business Relationships Course ...ublic Building Business Relationships course is all about how you connect and engage with your client. Building Business Relationships is an intensive course that includes key elements of our Communication, Networking, Presentation and Body Language programmes. You need to be a 'safe pair of hands' and at the same time have the skills to engender trust, understand your clients needs,  more...

Building Business Relationships Skills Training ...ublic Building Business Relationships course is all about how you connect and engage with your client. Building Business Relationships is an intensive course that includes key elements of our Communication, Networking, Presentation and Body Language programmes. You need to be a 'safe pair of hands' and at the same time have the skills to engender trust, understand your clients needs,  more...

Business Networking Skills Training ... is just another way of interacting with people - but somehow once you attach an agenda to it, it becomes a dirty word. Participants will learn about using their individual style to communicate with people, how to put themselves and others at ease, explore boundaries, which will include joining and leaving groups. We won't make you "schmooze" and we won't make you predatory, but we will  more...

Business Networking Course ... is just another way of interacting with people - but somehow once you attach an agenda to it, it becomes a dirty word. Participants will learn about using their individual style to communicate with people, how to put themselves and others at ease, explore boundaries, which will include joining and leaving groups. We won't make you "schmooze" and we won't make you predatory, but we will  more...

Assertiveness Training Course This one-day public course is designed to explore and understand issues around assertiveness. It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others. The idea is to feel better about saying 'no' without having to change who you are. This is a practical assertiveness training  more...

Assertiveness Skills Training This one-day public course is designed to explore and understand issues around assertiveness. It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others. The idea is to feel better about saying 'no' without having to change who you are. This is a practical assertiveness training  more...

Appraisal Training and Performance Management Skills Training This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees. The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop  more...

Appraisal Training and Performance Management Course This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees. The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop  more...

Training the Conflict Management Trainer Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...

Singing Lessons & Alexander Technique. London Brighton & Hove BN ...arning about the physical facts of the art of singing and how to put them into practice." Professor Lyndon Van Der Pump- Professor of Singing, Royal College of Music What happens in a typical lesson? Vocal placement & posture Pitch & volume Rhythm & smoothness Understanding the story Internal stage management Alexander Technique active resting position  more...

Fraud Prevention and Detection To provide the knowledge and skills required to prevent and detect fraud in large organisations. This course will include: What fraud is Types of fraud Where fraud generally occurs Why fraud occurs How to conduct fraud risk assessments Fraud prevention measures How to detect fraud quickly How to investigate and deal with fraud  more...

Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique) ...arning about the physical facts of the art of singing and how to put them into practice." Professor Lyndon Van Der Pump- Professor of Singing, Royal College of Music What happens in a typical lesson? Vocal placement & posture Pitch & volume Rhythm & smoothness Understanding the story Internal stage management Alexander Technique active resting  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 18th October 11 - 4. 30pm. 75 pounds (or 150  more...

Confidence Tricks CONFIDENCE TRICKS... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Reliable confidence is based on the repeated practice of surprisingly simple procedures Please enquire for upcoming course dates. Alan Mars has taught Alexander Technique and presentation skills within many top British and international companies (including:  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor  more...

CONFIDENCE TRICKS CONFIDENCE TRICKS Reliable confidence is based on the repeated practice of surprisingly simple procedures... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. 16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE Contact & Bookings: alan.mars yahoo.co.uk 07930 323 057 01273 747 289 To secure a place on a course  more...

Adobe Illustrator ...learn when to use vector graphics rather than bit-mapped, how to use the comprehensive selection of drawing tools, building up an illustration with objects and using type in illustrations. COURSE CONTENT Introduction to the Interface - Overview of the Toolbox - Exploration of the Palettes - The Info Bar - Understanding Document - & Page Setup - Setting up the Artboard -  more...

Internet Techniques ...e Links Toolbar Searching for Information on the Web - How Search Engines Work - Using the Search Assistant - Search Operators and Syntax - Using Different Search Engines - Using a Web Directory - Collecting Data from the Web Retrieving Information - Saving and Editing a Web Page - Modifying Page Set Up Options - Printing a Web page Downloading Files and Plug-ins Security -  more...

Adobe In Design ... InDesign is necessary. BENEFITS Students will learn how to produce both single page documents, newsletters and also multipage magazine layouts. The course covers the major page layout and text handling features of InDesign and shows how the program seamlessly incorporates Photoshop images and Illustrator artwork. COURSE CONTENT Quick Tour of InDesign - What Is InDesign? - Navigating  more...

Introduction To MS Access ... Names - Data Types - corresponding field properties and how they differ according to the data type selected - Primary Key Fields - Format - Caption - Required - Input Mask - Validation rule - Indexing - Create lookups to standardise data entry Database Tables Manipulate Records - Sort Records - Delete Records & Fields - Use Find & Find And Replace - Rename Fields - Use The Filter/  more...

Adobe Go Live ...duction to Adobe GoLive training course teaches attendees how to successfully develop, edit, and manage web sites using Adobe GoLive. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe GoLive is necessary. BENEFITS Course is ideal for anyone who wishes to master the fundamentals of building, editing, and managing web sites using Adobe GoLive  more...

Introduction to Macromedia Dreamweaver ...how to use Macromedia Dreamweaver as a Web Design Tool. This is a hands-on course that will introduce you to the basics of the Macromedia Dreamweaver MX Web development application. On completion of the course, you will be able to create a fully functional website and understand the terminology & process of web design. Students will create web sites that include: - frame-based pages -  more...

Advanced MS Access ...d then to use SQL statements in your queries. - Discover how to work with objects, and the fundamentals of database management. - Be taught how to protect your valuable data sources. You will then be qualified to progress to our VBA Access course. WORK ON YOUR OWN DATABASES Delegates that have their on databases they want to work on are encouraged to bring then to the course to work on  more...

Advanced Powerpoint ...e stimulating graphical and animated content. We will show you how to use the advanced delivery options, customise your workspace and interrelate your presentation with both Excel and Word files. Create custom shows, hyperlinks to internal slides/ websites/ external files, etc Delegates that have their on presentations they want to work on are encouraged to bring then to the course to  more...

Advanced MS Word - 1 Day Our 1 day Microsoft Word Advanced course is suitable for those with a sound working knowledge of Word who wish to progress to the most complicated functions and features. Prerequisites A good working knowledge of Word is required, or our Introduction to MS Word course. Benefits At the end of this course, you will have a complete understanding of the higher functions of Word. You will be able  more...

Introduction to MS Powerpoint ...o create a presentation from scratch. You will: - Learn how to improve the format of your text as well. - Get to grips with importing and manipulating graphics. - Use the Powerpoint drawing tools. - Use the chart and table design tools. - Acquire tips to make your presentation visually stimulating. - Learn how PowerPoint is used in a live presentation. Delegates that have their on  more...

Introduction To Adobe Photoshop ... Photoshop is necessary. BENEFITS Delegates will learn how to use this professional photo editing tool to: blend photos, add images together, create transparent images and layers, make web savvy images, remove or add parts of images easily. COURSE CONTENT Exploring The Photoshop Environment - Touring Photoshop - Creating And Saving Files - Using The Viewing Tools - Modifying Image  more...

Adobe Photoshop Advanced ... Adobe Photoshop course BENEFITS Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images for the web and create rollovers and animated gifs for the web. COURSE CONTENT Creating Special Effects in Photoshop - Automating a multi-step task - Setting up a four-image montage - Hand-colouring selections on a layer - Changing the colour  more...

Microsoft Publisher ...day Introduction to MS Publisher course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. Prerequisites No experience of Microsoft  more...

Introduction To QuarkXpress ... Photoshop is necessary. BENEFITS Delegates will learn how to create these competently and effectively. COURSE CONTENT Quark Extensions - Extensions - Document Files - Template Files - Libraries Application Preferences - Using Application Preferences - Using The Application Preferences Dialog Box - Using The Display Preferences Document Preferences - Using The Document  more...

Business Objects Universe Designer ...Understanding Business Objects Universes Understanding How Universes Allow Users To Query Databases Using Their Everyday Business Terms Creating The Course Universe The Course Database And Universe Creating A Universe Building The Universe Structure Populating The Universe Structure Defining Joins In A Universe Creating Dimension Objects Understanding Classes And Objects  more...

Introduction To Sage Line 50 ...ronment. WHO SHOULD ATTEND? All staff who need to learn how to use the Sage Line 50 accounting package. Note : Participants should be competent in operating a PC. COURSE OUTLINE Key Decisions Prior to Set Up Basic Configuration Account Coding Structures/Nominal Layout of Accounts Profit/Loss & Balance Sheet Design Financial Year Settings Currencies Tax Codes  more...

VB Access ...and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Access is essential, or completion of our Advanced MS Access course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with  more...

VB Excel ...and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Excel is essential, or completion of our 2 day Adavnced MS Excel course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with  more...

Introduction To MS Frontpage ... of FrontPage is needed. BENEFITS Students will learn how to create and edit web pages using Microsoft FrontPage. The course provides a solid foundation, introducing key features of this program with plenty of hands-on practice. Students will learn to create attractive web pages that include text, graphics, tables, forms, internal and external links, and a logical navigation scheme.  more...

Digital Modulation and Frequency Division Techniques ...erent techniques, their advantages and disadvantages, and how to choose the appropriate modulation scheme for specific tasks. This course can be run on-site or as an open course worldwide and can be an attendance course or have examinable elements. The tutors are all RF engineers with experience and an understanding of the situation that may be met in the field. They bring their experience  more...

Management and Supervision Skills ...ment" "The course included plenty of real situations and how to overcome them and an outside view point of how we do things was really eye-opening." "Excellent it gave me an invaluable insight into how to deal with the problems I face each day I am more likely to be a more effective manager, and get a lot less stressed " "Brilliant very valuable and would strongly recommend the  more...

Assertive Communication for Women ...f-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective. It is particularly recommended for women who would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work. "I wanted to find out more about my assertiveness, ways to build  more...

Effective Team Working Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others  more...

Support Skills for PAs The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly  more...

Effective Inductions ...ny organisation with a good induction programme will know how valuable it is, helping people feel at home quicker, making them feel confident sooner and reducing the chance (and cost) of them leaving. This course will help participants to meet the challenge of ensuring that new staff are given effective and timely inductions by simplifying the induction process in a way that will deliver better  more...

Career Development Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions  more...

Remote People Management ... is a practical and intensive half-day seminar that will show managers how to succeed in the new virtual working environment specifically how to build and maintain trust with the team; how to share and clarify overall purpose and expectations; and how to fully utilise the communication channels open to them. It is particularly recommended for new or experienced managers who would like to  more...

Report Writing ...ange of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. It is particularly recommended for anyone required to write reports on behalf of their company, and who would like to improve the quality, clarity and effectiveness of all their reports, whether they are formal  more...

Presentation and Public Speaking ... feedback" "I came away having learnt a great deal about how I come across and how to improve on my delivery of presentations" "I started off dreading speaking in public, but the course has really helped me to see how I can prepare and compose myself to do a really good job " "It was a small group which meant that the training was highly relevant and tailored to my needs." Please email us  more...

Minute Taking ...u the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking It is particularly recommended for anyone required to take formal minutes or notes at meetings on behalf of their company - whether they are a beginner, or an 'old-hand' who would like to increase their confidence and skills. "I am very pleased with the course I have attended. The  more...

Managing your Manager ...n responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole. It is particularly recommended for anyone who has a manager... whether you are struggling to understand and fit in with each other's ways of doing things, or whether you feel  more...

Managing Under Pressure ...support to maximise efficiency and productivity. It also shows delegates how to minimise stress for themselves and others, by managing their own and/or their team's time effectively by introducing powerful and flexible tools for use by both individuals and teams. It is particularly recommended for anyone who is feeling the pressures of a heavy workload, and who wants to make the best possible  more...

Managing Poor Performance ...idently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support, training & development, meetings and reviews to enable performance to get back on track, and to avoid escalating problems for everyone involved. It is particularly recommended for new or aspiring managers, or those who would like to improve their confidence  more...

Emotional Intelligence at Work ...emselves and others better, and will give an insight into how to build productive and professional relationships at work. It is recommended for anyone who would like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations. "This course has really changed my perception of what it takes to be successful at  more...

Effective Meetings ...d communication, focus and creativity - this course will show you how to get the most out of your meetings. "This was a real eye-opener I never realised just how much time and resources we had been wasting in unproductive meetings." "I am so pleased to have come away with lots of ideas on how to make the best possible use of our time spent in meetings... we may even decide not to have a  more...

MSP - Managing Successful Programmes MSP is unique in its status as a generic best practice framework; generic yet flexible in application. The Registered MSP Practitioner qualification is now established as the premier programme management qualification in many parts of the world. This course is based upon the third edition of the OGC Managing Successful Programmes. The course will provide you with a full and complete  more...

PRINCE2 Practitioner PRINCE2 Practitioner Training Course Goals This course is aimed at: - Giving delegates a deeper understanding of the philosophy behind the PRINCE2 method - Learning & practising how to apply PRINCE2 to the running and managing of a project within an environment supporting PRINCE2 - Preparing delegates for the official PRINCE2 Practitioner certification exam, which they sit at the end of the  more...

PRINCE2 Foundation ...uestions: What do you need to do start up a project? How is the work divided between the Project Board and the Project Manager? How is the Project Manager going to issue work to Team Managers? How do Team Managers give assignments to members? How does the Project Manager stay informed about progress of work? How are products delivered back to the Project Manager by the Team Manager?  more...

Adobe Photoshop CS3 Extended - Two Day Bespoke Training Course ...on your previous experience. If new to Photoshop learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other  more...

Adobe Dreamweaver CS3 - One Day Introduction training ... web sites. You will have gone right from conceptualising how your site should be structured through to uploading it into your web space Advantages of learning Adobe Dreamweaver CS3 with XChangeTraining -Our Adobe Dreamweaver CS3 trainers are experienced web design professionals with excellent knowledge off all aspects of internet technology and graphic design. -It's bespoke and  more...

Adobe Creative Suite Design Introduction Masterclass - London ... as a 5 day Masterclass course. Delegates will be trained how to use Adobe Photoshop CS3 tools for painting, retouching, and enhancing images. In addition, you will be able to work with layers and layer selections. You'll be able to utilise Adobe InDesign CS3 to create and deliver eye-catching printed documents. Finally you will be able to use Adobe Illustrator CS3 to create illustrations, such  more...

Adobe Creative Suite Web Introduction Masterclass - London ...website development section will teach new web developers how to create web-sites using Adobe DreamWeaver CS3 and working with a sample project. In addition to covering the basics of Adobe DreamWeaver CS3, the course focuses on best practices and design, stressing the importance of usability, optimisation, and performance. The Flash CS3 introduction to Rich Content Creation will provide  more...

Adobe InDesign CS3 for QuarkXPress users Two Day Training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe Dreamweaver CS3 - One Day Intermediate training ...featured software to a fully-fledged working knowledge of how to use the more advanced utilities that have earned Dreamweaver its place as the benchmark WYSIWYG application. This course will enable you to put these enhanced features to use, both to help you with the efficient creation and management of your websites, and to help you create the most stunningly attractive and professional designs  more...

Adobe InDesign CS3 - One Day Intermediate training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe Dreamweaver CS3 - Two Day Intermediate training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Adobe CS4 Web Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 web applications of Dreamweaver CS4 and Flash CS4 for web development and rich media creation over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your web design workflow but will not allow a fully comprehensive introduction to all aspects  more...

Adobe CS4 Design Combo - Three Day Essentials introduction training ...nipulation and creation with this powerful tool. Learning how to create accurate selections to modfiy with Photoshopa s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/ suitability for their intended publication. Adobe Illustrator CS4 is the latest version of  more...

Adobe Illustrator CS3 - One Day Introduction training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Adobe InDesign CS3 - Two Day Intermediate training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe InDesign CS3 - Two Day Introduction Training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe InDesign CS3 for QuarkXPress users One Day Training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe Dreamweaver CS3 - Two Day Introduction training ... web sites. You will have gone right from conceptualising how your site should be structured through to uploading it into your web space. dvantages of learning Adobe Dreamweaver CS3 with XChangeTraining -Our Adobe Dreamweaver CS3 trainers are experienced web design professionals with excellent knowledge off all aspects of internet technology and graphic design. -It's bespoke and  more...

Adobe Flash CS3 - Two Day Introduction training ... good understanding of the core features of Flash CS3 and how to use them to create visually attractive, interactive web elements. Advantages of learning Adobe Flash CS3 with XChangeTraining -Our Adobe Flash CS3 trainers are experienced web design professionals with excellent knowledge of all aspects of internet technology and graphic design. -It's bespoke and solutions based: before you  more...

Adobe Flash CS3 - One Day Introduction training ...ly. -XChange training focuses on real tasks that reflect how the software is used in professional situations. -On-site and off-site training is available for the whole UK. -Free email support service for 3 months after course. -We get consistently good feedback from our clients. In this one day beginners course, we focus on using Adobe Flash CS3 for the creation of visually attractive  more...

Adobe Creative Suite 4 Web Introduction Masterclass ...website development section will teach new web developers how to create web-sites using Adobe DreamWeaver CS4 and working with a sample project. In addition to covering the basics of Adobe DreamWeaver CS4, the course focuses on best practices and design, stressing the importance of usability, optimisation, and performance. The Flash CS4 introduction to Rich Content Creation will provide  more...

Adobe Creative Suite 4 Design Introduction Masterclass ... as a 5 day Masterclass course. Delegates will be trained how to use Adobe Photoshop CS4 tools for painting, retouching, and enhancing images. In addition, you will be able to work with layers and layer selections. You'll be able to utilise Adobe InDesign CS4 to create and deliver eye-catching printed documents. Finally you will be able to use Adobe Illustrator CS4 to create illustrations, such  more...

Adobe Photoshop CS4 - Two Day Introduction ...nipulation and creation with this powerful tool. Learning how to create accurate selections to modfiy with Photoshopa s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/ suitability for their intended publication. As Photoshop is such a feature-rich application, other  more...

Adobe Flash CS4 ActionScript Introduction ...ree day scheduled Flash ActionScript introduction course shows delegates how to use Flash, the industry's most advanced authoring environment to create interactive websites, digital experiences and mobile content. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds  more...

Business Improvement Review - Accreditation Programme The Business Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by  more...

Get seen on the web - internet marketing for freelance professionals ... for you. In the powerful workshop Mike will demonstrate how he has raised his web presence to over 30,000 unique visitors per month (more than many professional journal sites) in less than 12 months. Bring your wifi laptop (or we can provide one) and throughout the session we will show you not only how to start building your 'net rep' (internet reputation) but you will be starting the  more...

Adobe Photoshop CS3 Extended - One Day Bespoke Training Course ...on your previous experience. If new to Photoshop learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other  more...

Adobe Photoshop CS3 - One Day Intermediate Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - Two Day Introduction Training Course ...nipulation and creation with this powerful tool. Learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other  more...

Adobe Photoshop CS3 - One Day Introduction Training Course ...nipulation and creation with this powerful tool. Learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other  more...

Adobe Illustrator CS3 - Two Day Intermediate training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Adobe Illustrator CS3 - One Day Intermediate training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Adobe Illustrator CS3 - Two Day Introduction training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Macromedia Dreamweaver 8 - Intermediate One Day Training Course Dreamweaver 8 is the latest incarnation of Macromedia s leading web development and site management application. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Macromedia s other leading applications like Fireworks and Flash and respects all the latest internet standards. This one day intermediate  more...

PDF Production & Preflighting with Acrobat 8 & Enfocus PitStop Pro - Introduction Two Day Training Course ...inting industries in recent years and a good knowledge of how to produce and preflight PDF documents is essential to anybody working on the technical side of document publishing and printing. XChange Training are now offering a course that provides you with precisely that by focussing on two key PDF production and preflighting tools: Adobe Acrobat 8 Professional and Enfocus PitStop Professional  more...

Understanding Oncology ...le delegates to be able to: * state what cancer is and how and why it occurs; * decipher simple and more complex medical terms associated with cancer; * describe and explain the use of various diagnostic procedures used in cancer treatment; * describe how the progression of cancer is recorded and how the stage and grade affects prognosis; * explain different treatments for  more...

Presentation Skills ...active course is designed to enable participants to learn how to deliver memorable and successful presentations with high impact. During the course, participants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from other participants. Participants will also be helped to re-work their presentation to ensure that it meets its  more...

Introduction to Dentistry and Dental Terminology ...rse are to enable delegates to be able to: a describe how medical terms are formed and be able to state the meaning of specific terms relating to dentistry; a identify the anatomical parts of the tooth, gingiva and upper/ lower jaw bones; a describe the difference between dental caries, erosion and periodontal disease; a explain the importance of oral hygiene and associated health  more...

Microsoft Project Training ... Gantt charts, graphs, tables and views and you can track how your project progresses, identifying what to do if it doesna ™t proceed to plan. This Microsoft Project training course gives delegates a thorough introduction to the concepts of project planning using Microsoft Project. Delegates on this Microsoft Project training course will learn how to identify, organise and manage the  more...

Microsoft Excel Advanced Training Microsoft Excel is a very powerful spreadsheet application designed to save you time and make easy work of calculating, displaying and sharing data. This advanced excel training course will introduce you to some of excels more powerful features. This one-day Excel Training course shows how you can use Excel to manage a database, create advanced charts, use some of the advanced functions of  more...

Microsoft Access Advanced Training Advanced microsoft access training builds upon skills covered on our beginners Microsoft Access Training Course. Delegates on our advanced microsoft access training course will learn how to analyse data by creating complex queries, make forms and reports more efficient, speed repetitive tasks by creating macros. By the end of this Advanced MS Access training course, delegates will have extended  more...

ISEB Business Analysis Essentials Training The ISEB Business Analysis Essentials training course is designed to be both practical and participative. A theoretical background is provided but the emphasis of the business analysis training is on a realistic case study, based on a genuine consultancy assignment, on which the participants work. During the business analyis training course overall structure is offered that includes an explanation  more...

Web Design Training Whether you know how to click the buttons but need help with the principles of good web design, or you are a newcomer to web design and want to learn the rules before you start to design, this is the web design training course for you.  more...

Photoshop Training for Web Graphics Photoshop allows web designers to produce a wide variety of optimised graphics by manipulating and composing scanned or drawn images, using powerful layering and masking techniques and a wealth of special effect filters. During this Photoshop training course for the Web you will learn how to create and optimise your images for the web. In addtion to this Introductory Photoshop for Web  more...

RapidWeaver Training RapidWeaver is a Mac-only alternative to creating professional, fully functioning websites. The RapidWeaver software allows you to create pages, alter the look of your website and add and edit images and text within the programme. The RapidWeaver training course will show you how to create feedback forms, animated image slideshows with sound, blog pages and embed movies from YouTube and other  more...

Adobe InDesign Training This Adobe InDesign training course is suitable for those with no previous experience of the or those who are self taught. Familiarity with the operating system and the keyboard is a course prerequisite for this indesign training course. For those already familiar with QuarkXPress or other DTP software, we also run an indesign migration training course. During this comprehensive two day  more...

Adobe Illustrator Training This two day Adobe Illustrator training course will teach you about the unique features of Illustrator, including how to create logos, professional type effects, complex airbrush effects and colour control. This Illustrator training course is for those who are new to Adobe Illustrator - the industry standard program for print and online graphics.  more...

Adobe Photoshop Training ...how to optimise your images for print or for the web. Adobe Photoshop allows designers, photographers and web creators to produce all kinds of graphics by manipulating and composing scanned or drawn images, using powerful layering and masking techniques and a wealth of special effect filters. In addtion to this Introductory Photoshop Training Course we offer an Advanced Photoshop Training  more...

CSS Training This CSS training course will introduce users to the key principles of CSS (Cascading Stylesheets) and how it can be used to format and design web pages. Hands-on examples are given during the CSS training course so that the delegate will be able to understand CSS and create stylesheets for their own web or XML projects.  more...

Lean Awareness Training ...sation; the key Lean principles, tools and techniques and how to approach implementation. Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisationa ™s processes are at best 40% value adding. Effectively applying Lean principles  more...

Essential Media Skills - Central London ...ur organisation is presented in a professional manner. However, if you are inexperienced, the prospect of being faced with a media interview can be rather daunting and even intimidating. And the results can sometimes be disastrous. But it doesn't have to be like that. This highly practical two day course is ideal for you if you havena t given media interviews before or if you've had some  more...

Essential Interview Skills - Central London ...how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation - like  more...

Essential Interview Skills - Leeds ...how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation - like  more...

SQL Server 2005 Analysis Services SSAS ...how to use the Business Intelligence Development Studio (BIDS) to develop and deploy Analysis Services projects and to use the SQL Server Management Studio to manage the databases derived from these projects. Objectives: Upon completion of this presentation, the delegate should be competent to: - Build and deploy Analysis Services projects - Develop multidimensional cubes - Use  more...

Data Warehousing Fundamentals training course This dimensional modelling techniques course is designed to answer questions, such as the following: - What is data warehousing? - What is a data mart? - What are the data modelling options? - What is Extract, Transform and Load (ETL)? - What are the terms and concepts specific to data warehousing and OLAP design? - How to plan and implement a data warehouse with high availability,  more...

Advanced SQL Server 2005 Integration Services SSIS for Developers As SSIS is mainly an Extract, Transform and Load (ETL) tool and since ETL has been accepted as being between 70-80% of the data warehouse maintenance challenge, this course is accordingly dedicated. After discussing advanced features of the SSIS control and data flow engines, delegates will be taught how to design, develop and implement an SSIS-based ETL system, accounting for some of the more  more...

Introduction to Rational Emotive Behaviour Therapy ...caring professionals in their daily work. We will examine how to help clients/ patients/ individuals to rethink their situations in order to produce less distressed outcomes. Location and time: Hebden Bridge, Saturday 15th August 2009; 10. 00am to 4. 00pm A Certificate of CPD for six hours will be issued. Cost: 44. 00 per delegate. Payment: By cheque to ABC Coaching and  more...

Tackling depression with REBT,CBT therapy For caring professionals and members of the public Target audience: This course will be of interest to counsellors, psychotherapists, social workers, GPs, and members of the public. Training content: This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce  more...

Managing anger with REBT CBT therapy ...sentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce it to manageable levels. The focus is on what the individual sufferer can do, and not on 'how to counsel them'. Location, dates and times: This course will be run in the centre of Hebden Bridge in November 2009, on Friday 20th from 10. 00am  more...

Reducing couple conflict with CENT Therapy This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how couple conflict typically emerges, and how to manage and modify it, or reduce it to manageable levels. The focus is on what the individual sufferer can do, and not on 'how to counsel them'.  more...

Eliminating anxiety with REBT & CBT therapy For caring professionals and members of the public Target audience: This course will be of interest to counsellors, psychotherapists, social workers, GPs, and members of the public. Training content: This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce  more...

Business Development Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive  more...

Practitioner in NLP for Education and Learning Working in Education today is a constant challenge. More and more children and young people display behavioural and learning difficulties. There is increasing pressure to improve results, raise achievement and move from success to excellence. NLP provides techniques, strategies and solutions to the problems of teaching and learning, motivating and engaging students. This training enables you to  more...

Law of Attraction EFT Self-Help Group New for 2009! Come along and have some fun meeting like-minded people - and at the same time learn how to use EFT to release self-sabotaging behaviours and sub-conscious blocks to health, happiness and abundance! Meeting in Great Chesterford near Saffron Walden, Essex CB10 1NY 7. 30 a 9. 00 pm, 2nd and 4th Monday of the month From 26 January 2009 10 in advance or 12. 50 on the  more...

AAMET EFT Level 1 A Basic Introduction ...how and been amazed at the power of this simple technique. Maybe youa ve downloaded the free manual already and played around with it a little - and youa re really excited by the potential. But sometimes it seems so hard to know what to saya . how to find the right wordsa . where to even begin! I hear it all the time from my clients. a I love EFT. When I do a session with  more...

NLP Practitioner Course Bath Somerset Jan 2010 900 ...urse. Learn the art of effective language and understand how to communicate efficiently with other people increasing personal and business negotiation. Understand your own limitations and see them in others with the added advantage of being able to remove them creating optimum performance in your career, personal and sport future. Read people more effectively and be able to see and hear the  more...

Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct ...ns up communication on every level and gives insight into how that other person thinks and how they view their world and what happens within it. Frequently this is significantly different to our own but then gives you a unique opportunity to be able to then help that person overcome their problem or change their behavior through various techniques you will learn on the course. Not only  more...