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How Seminar Schedule
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Accounting and Finance World Bank Compliant Course
... is a Project?
Project Major Sector
Procurement Method
How the Project Cycle Works
Project Status
Board Work Program
Monthly Operational Summary
Status of Projects in Execution
Implementation Completion and Results Report
Policies and Procedures
Operational Manual
Safeguard Policies
Procurement
Disbursement
Sanctions
Disclosure
Debt
Products and Services
Investment and
more...
Accounting and Finance World Bank Compliant Course
... is a Project?
Project Major Sector
Procurement Method
How the Project Cycle Works
Project Status
Board Work Program
Monthly Operational Summary
Status of Projects in Execution
Implementation Completion and Results Report
Policies and Procedures
Operational Manual
Safeguard Policies
Procurement
Disbursement
Sanctions
Disclosure
Debt
Products and Services
Investment and
more...
Project Management in Action Managing World Bank Projects
...esized proposal for dealing with aggressiveness
Indicate how they would handle blocking, effectively
Propose an effective way of dealing with interfering behaviour
Demonstrate the effectiveness of the strategy that they have devised for dealing with intra-team competition
Evaluate the effectiveness of their strategy for addressing situations where team members seek sympathy
Propose an
more...
Comprehensive Real Estate Management


...cturer under The Supply of Goods and Services Act 1982
- How Can We Assure Clients That They Are Getting a Good Deal?
- Working Towards Clientsa Continued Accessing of Service
- The a Sale of Goods Acta
- Legal Interpretation of a Fitness For Purposea
- Sensitisation & Client Needs: Role Transposition
- What To Know About Your Clients
- Maintaining a Generalised
more...
Internal Audit - Incorporating Corporate Governance and Financial Risk Management


...professionalisma and Public Expectation
- Suggest how to remedy a situation in which an internal auditing policy is in direct contravention of statutory directives or guidelines
- Demonstrate their awareness of the role of the internal auditor in the implementation of the a Board Approveda Audit Directive
- Illustrate their ability to design, implement, monitor and evaluate an
more...
Community Management Skills


CONTENTS AND CONCEPTS
- Developing A Business Plan
The Business Plan: Its Importance and Process; Its Value In Attracting Funding, The Business as a Strategic Tool Key information to include; Assembling the Business Plan - collecting and analysing and recording relevant information
- Meeting Management
Preparing the Agenda; Establishing Meeting Schedules; The Role of The
more...
Evaluating the Performance of Industrial Investments



... Monte Carlo Simulation
- Calculating cost of capital
- How companies are financed
- Cost of different debt types
- Calculating cost of equity (CAPM etc)
- Calculating WACC
- WACC ideal figure
6.) Equity Analysis and Valuation
- Determining the value of a company
- Models for valuing companies
- Value drivers, historical analysis & financial forecasting
7.) General Business
more...
Human Resource Management HRM in the Oil and Gas Industry


...ce planning within the oil and gas industry
- Indicate how human resource planning can support business systems within the oil and gas industry.
- Determine when there is a need to review an organization human resource plans within the oil and gas industry
- Determine the factors influencing human resource planning.
3. The Strategic Significance of Employee Resourcing & Approaches
more...
Communication Dynamics and Networking in Organisation


...orces, committees, command groups and boards
- Suggest how informal groups might be empowered to enhance organisational effectiveness
3. Networking and Interpersonal Communication
By the end of the specified learning and development activities, delegates will be able to:
- List at least five barriers to communication in organisation,
explaining how they might be averted or
more...
Telecommunication Systems


...
- Protocols-A Common Set of Rules
- Architectures-How Devices Fit Together in a Network
- Types of Networks-LANs, MANs, and WANs
- LANs-Local Area Networks
- LAN and WAN Devices-Higher Speeds, Lower Prices
- Home LANs-Sharing High-Speed Internet Access
- MANs-Metropolitan Area Networks . . . Links Within Cities
- WANs-Wide Area Networks . . . Links Between
more...
Change Management and Executive Leadership in Organisations


...ffecta on Workersa Behaviour
- Explain how Managers might Influence Workersa Behaviour, without the Threat of Force
- Demonstrate their ability to Apply the Control Administrative Strategy
- Regard Reward as a Positive Reinforcement
- Apply the Influence Administrative Strategy in a Realistic Situation
- Suggest the Relationship between Leadership Style
more...
Public Relations in Principle and Practice Course


...ound the East-West rivalry of the Cold War;
- Indicate how the a bipolar standoffa created stability and averted wars between the a great powersa ;
- Provide a rationale for the general cooperation between great powers in the post Cold-War era, despite the appearance of new ethnic and regional conflicts;
- Explain why the a war on terrorisma , although having
more...
Executive Leadership and Corporate Communication


...ces, committees, command groups
and boards
- Suggest how informal groups might be empowered to enhance
organisational effectiveness
B. Executive High Performance Leadership
By the end of the specified learning and development activities, delegates will be able to:
- Distinguish between the concepts of a leadera and a managerial leadera
- Demonstrate their
more...
Tourism and International Relations

...ound the East-West rivalry of the Cold War;
- Indicate how the a bipolar standoffa created stability and averted wars between the a great powersa ;
- Provide a rationale for the general cooperation between great powers in the post Cold-War era, despite the appearance of new ethnic and regional conflicts;
- Explain why the a war on terrorisma , although having
more...
Managerial Facilitation of Value-Added Customer Service Excellence Course


...veness
- Features Of A Client-Driven Organisation
- How Can We Assure Clients That They Are Getting A Good Deal?
- Working Towards Clientsa Continued Accessing Of Service
2. CREATING VALUE THROUGH SERVICE EXCELLENCE
- The Sales Of Goods Act
- Legal Interpretation Of a Fitness For Purposea
- Sensitisation & Client Needs: Role Transposition
- What To Know
more...
Tourism and International Relations Module 2


...ound the East-West rivalry of the Cold War;
- Indicate how the a bipolar standoffa created stability and averted wars between the a great powersa ;
- Provide a rationale for the general cooperation between great powers in the post Cold-War era, despite the appearance of new ethnic and regional conflicts;
- Explain why the a war on terrorisma , although having
more...
Tourism and International Relations Module 3


...ating to globalization and national culture, specifically how one might support or distract from the advancement or maintenance of the other;
- Explain the inception of the World Trade Agreement (WTA) and the prospect that it was seem to have held at that time.
- Give a brief explanation of the World Trade Organisation (WTO) and the level of the current membership.
- Explain what
more...
Tourism and International Relations Modules 2 and 4


... the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view.
- Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level.
- To identify the role of government in establishing regulations and policies to protect, conserve, and manage the
more...
Tourism and International Relations Modules 1 and 3


...ating to globalization and national culture, specifically how one might support or distract from the advancement or maintenance of the other;
- Explain the inception of the World Trade Agreement (WTA) and the prospect that it was seem to have held at that time.
- Give a brief explanation of the World Trade Organisation (WTO) and the level of the current membership.
- Explain what
more...
Tourism and International Relations - Module 4


... the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view.
- Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level.
- To identify the role of government in establishing regulations and policies to protect, conserve, and manage the
more...
Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach


...rate planning and human resource planning.
- Indicate how human resource planning can support business systems.
- Determine when there is a need to review an organization human resource plans.
- Determine the factors influencing human resource planning.
A. 3. Employee Resourcing: Recruitment and Selection (Introduction Only)
By the conclusion of the specific learning &
more...
Human ResourceTraining and Development Management
...rate planning and human resource planning.
a Indicate how human resource planning can support business systems.
a Determine when there is a need to review an organisation human resource plans.
a The rationale for human resource planning (HRP).
a The link between HRP and corporate planning.
a The investigation and forecasting processes-understanding contextual influences.
more...
Managing Individuals and Groups in an Organisation


...characteristics;
- The role concept: an introduction
- How a true-to-lifea or realistic are the forming and norming stages of team development?
- Dysfunctional behaviour in teams
- Aggressiveness-
a) Blocking
b) Interfering
c) Competing,
d) Seeking sympathy
e) Withdrawal and
f) Special pleading
- Inter-team conflict;
- Sources of inter-team conflict;
-
more...
Organisation and Management an Introduction


...le of a manager
- Demonstrate a general understanding of how these fundamental elements of management are performed
- Demonstrate their ability to establish an effective co-ordinating mechanism
- Have designed a a leadership strategya , which has a high probability of greatly enhancing worker motivation and improving their morale - factors crucial to organisational success
- Be able
more...
UK Employement Law


...tellectual property might be legally exploited
- Explain how an organisation might protect its intellectual property
- Use case laws to determine the issues that determine which copyright an organisation or its employee might own
- Formulate an organisational policy that protects its intellectual capital, whilst allowing a Intellectual Property Rights Lawa to remain un-infringed
-
more...
The Newcomer in an Organisation a Strategic Approach


...bility to structure an induction programme
- Demonstrate how to conduct an exit interview
- Ensure that the organisationa s
- Intellectual property is protected at every level of the employee involvement
- Devise an appropriate mentoring and coaching system to facilitate the learning and development of the newcomer
- Stage probationary evaluation and systematic feedback
- Determine
more...
The Management of Human Resource


...rate planning and human resource planning.
- Indicate how human resource planning can support business systems.
- Determine when there is a need to review an organisation human resource plans.
- Determine the factors influencing human resource planning.
CONTENT:
- The rationale for human resource planning (HRP).
- The link between HRP and corporate planning.
- The
more...
Team Dynamics Team Leadership


...ed proposal for dealing with aggressiveness
- Indicate how they would handle blocking, effectively
- Propose an effective way of dealing with interfering behaviour
- Demonstrate the effectiveness of the strategy that they have devised for dealing with intra-team competition
- Evaluate the effectiveness of their strategy for addressing situations where team members seek sympathy
more...
Strategic Management and Project Management


... opportunities that are available to the organisation and how it might best take advantage of it
- Analyse the threats that the organisation faces and how they might be circumvented.
- Conduct an effective SWOT analysis, taking account of the political, economic, social, and technological factors into account
- Analyse their organisation using PEST, PESTEL and LONGPEST factors into
more...
Strategic Management Accounting Incorporating Balanced Score Card


...over-costing: the consequences for profitability
- How to refine a costing system?
- Activity-based costing (ABC) and cost-management (ABM)
- Cost hierarchy & Cost drivers
- Linking resources, activities and management
- Introducing Activity-based management (ABM)
- Linkages between ABM and ABC a monitoring value creation
- Problems, Case Study
more...
Strategic Management and Strategic Cost Management


...nd over-costing: the consequences for profitability
- How to refine a costing system?
- Activity-based costing (ABC) and cost-management
- Cost hierarchy & Cost drivers
- Linking resources, activities and management
- Introducing Activity-based management (ABM)
- Linkages between ABM and ABC - monitoring
- Value creation
- Problems, Case Study and Examples
3.
more...
Small Business Start-Up Expansion and Management 2


...ovide for business start-ups and expansion;
- Indicate how new and expanding business organisations might take advantage of available Social Development Funds;
- Suggest the type of business organisations that will benefit from Economic Development Funds and their equivalent;
- Indicate the extent to which Industrial Business Organisations might benefit from City Regeneration Funds and
more...
Small Business Start-Up Expansion and Management 1


... of information on a market trendsa ;
- Suggest how information on players and market share might be utilised in support of their a market entrya ;
Course Objectives
Company Formation and Legal Status: Important Issues to Consider
At the conclusion of the specified learning and development activities included in this course, delegates will be able to:
- Determine the
more...
SAP and Joint Venture Accounting
...tline
Day 1 a Sales and Accounts Receivables
How to raise a Sales Invoice
Mapping correct accounts to Sales Invoice
Component of Oil and Gas Sales
a Price
a Quantity
Managing Accounts Receivable
Customer Data Base Maintenance
Aging Analysis
Approval lines for Sales invoices
a Issuer
a Authorizer
Day 2 a Purchases and Accounts Payable
more...
Planning Costing and Budgeting for Executive Decision-Making


...s
- Master techniques for cost-benefit analysis
- Learn how to construct profit, cash and balance sheet plans and budgets
- Learn how to analyzed performance and evaluate variances from plan and identify corrective actions
- Understand the time value of money; understand discounted cash flow (DCF) techniques and their application to financial decision making
- Use and build EXCEL
more...
Personnel and Occupational Test Questionnaire Design and Results Analysis


...mine The Implications Of Test Results, As An Indicator Of How An Individual Will Enact A Particular Role
- Determine The Test Dimensions That Need To Be Addressed
- Maintain Objectivity And Sound Judgement In Test Construction
- Guard Against Blind Interpretation Of Test Results
- Make Effective Recommendations, At The End Of Test Analysis And Report, Based On The Importance Of The Issues
more...
Organisational Structure and Control Systems


...IT system and material requirements planning
- Determine how management information systems support organisational control
- Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system
- Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism
-
more...
Organisational Improvement Revitalising Organisations Through Organisational Development and Change


...emonstrate an understanding of organisational climate and how it can be gauged;
- Be able to strike a balance between macro organisational development and micro organisational development
- Demonstrate their ability to incorporate specified elements of the quality of working life in the management of their subsystems and sections;
- Exhibit their ability to use aspects of quality of working
more...
Motivating Workers Intrinsic and Extrinsic Rewards


...nsic and extrinsic values if motivation.
11. Demonstrate how popular motivation theories have contributed to our understanding of worker behaviour.
12. Locate performance related pay, productivity bonuses and other remuneration inducement within existing motivation theory.
13. Illustrate how the contingency approach to motivation might be applied to different situations.
14. Indicate the
more...
Modern Quality Systems and ISO 9000


... and stages of development, and work process
- Determine how management information systems support organisational control
- Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system
- Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism
-
more...
Modern Quality Systems


... and stages of development, and work process
- Determine how management information systems support organisational control
- Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system
- Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism
-
more...
Managing Organisational Quality and Resources


...ir ability to design and implement a quality programme
- How continuous improvement might be designed and implemented
- How just-in-time system works in practice
- The difference in a pusha and a pulla between just-in-time (JIT) system and materials requirement planning (MRP)
- Their understanding of the fundamental differences between JIT and MRP
- Their understanding of
more...
Managing Internal and External Cultural Diversity


...m
- Suggest at least three barriers to communication and how they might be averted or addressed
CONTENT:
- Communication: a definition
- When is communication effective?
- The role of the communication initiator
- Modes of transmission of communication
- Timing of communication
- Non verbal communication
- Intentional and unintentional communication
- Kinesics as communication
-
more...
Leadership Styles Seminar or Course

...ecta on Workersa Behaviour
36. Explain how Managers might Influence Workersa Behaviour, without the Threat of Force
37. Demonstrate their ability to Apply the Control Administrative Strategy
38. Regard Reward as a Positive Reinforcement
39. Apply the Influence Administrative Strategy in a Realistic Situation
40. Suggest the Relationship between Leadership
more...
Judge Seminar1 Dealing with Economic and Financial Crimes


...s to remote computers.
- Demonstrate an understanding of how computer viruses are written.
- Demonstrate an understanding of the impact of economic and financial crimes on the individual, institutions, national economy and global economy.
- Demonstrate the ability to make the most appropriate decision when face with cases that present a ethical dilemmaa
- Explicate their
more...
ISO 9000 Quality Systems


...atory quality requirements
- Exhibit an understanding of how to enhance client and customer satisfaction
- Exhibit an understanding of the processes involved in continuous quality improvements
- Explain at least five of the eight ISO quality principles
- Name the constituents of ISO 9000: 2000 series
- Demonstrate a significant grasp of the ISO 9000 quality standards, as it pertains to
more...
Employee Resourcing and Worker Motivation


...tabilizing staff turnover/ high turnover
- Be aware of how personnel demand forecast (PDF) is conducted
- Demonstrate their ability to conduct a human resource audit
- Be aware of the non-conventional selection methods
- Be able to conduct periodic and exit interviews
- Demonstrate their ability to conduct job analysis
- Be able to design job description and personnel
more...
Corporate Governance Principles and Practice


...ghts and equitable treatment of shareholders
- Explain how the interests of secondary stakeholders can be preserved
- Outline the roles and responsibilities of the Board of Directors
- Outline salient steps that can be taken to preserve an organisationa s integrity
- Establish the array of issues that are enshrined in a companya s ethical behaviour
- Determine the
more...
Corporate Governance and Strategic Management


...ghts and equitable treatment of shareholders
- Explain how the interests of secondary stakeholders can be preserved
- Outline the roles and responsibilities of the Board of Directors
- Outline salient steps that can be taken to preserve an organisationa s integrity
- Establish the array of issues that are enshrined in a companya s ethical behaviour
- Determine the
more...
Communication Information Gathering Analysis and Report Writing


...ffectively in context
- Exhibit their understanding of how the different types of pronouns are to be used in different contexts
- Indicate how transitive and intransitive verbs are to be used in written and spoken contexts
- Construct sentences and paragraphs using gerunds, as distinct form other aspects and contexts of a Use of Englisha
- Use comparatives and superlatives,
more...
Bank Cost and Budgetary Control


...nd over-costing: the consequences for profitability
- How to refine a costing system?
- Activity-based costing (ABC) and cost-management
- Cost hierarchy & Cost drivers
- Linking resources, activities and management
- Introducing Activity-based management (ABM)
- Linkages between ABM and ABC - monitoring
- Value creation
- Problems, Case Study and Examples
DAY
more...
Advanced Budgeting For Business Enhancement


...erstanding of cost information generation
- Illustrate how cost information can be effectively retrieved, analyzed and utilized for organizational effectiveness
- Strategically analysis the formulation of long-run and short-run budget
- Identify the principal factors required to produce a successful business case
- Demonstrate their ability to utilise budgeting & financial skills
more...
Fundamentals of Electrical and Electronic Measuring Instruments (Double Credits)


...urements can you take?
* What does it mean?
* How is the information used?
II. Electrical Measurement Standard
* SI Units
* PRIMARY Standards
* Secondary Standards
* Working Standards
III. Uncertainty of Measurements
* Fundamental Concepts
* Recommendations of ISO Guide
* Examples of Uncertainty Calibrations
* Other relevant
more...
Financial Accounting and Management Accounting


...ate governance
- Financial Reporting Review Panel
- How valid is the stakeholder model9
- Summary
* Further discussions
* Test your understanding
* Activity for study groups
* Notes and reference
MANAGEMENT ACCOUNTING
Part Six: Setting the scene and defining the basic tools of management accounting
Module 16: Functions of management
more...
Executive Leadership and High Performance Team Management


...orces, committees, command groups and boards
- Suggest how informal groups might be empowered to enhance organisational effectiveness
2.) Executive High Performance Leadership
- Distinguish between the concepts of a leadera and a managerial leadera
- Demonstrate their understanding of at least 2 approaches to leadership
- Demonstrate their understanding of the
more...
Enhancing Objective Accomplishments Through An Enthusiastic Workforce


...rinsic and extrinsic values if motivation.
- Demonstrate how popular motivation theories have contributed to our understanding of worker behaviour.
- Locate performance related pay, productivity bonuses and other remuneration inducement within existing motivation theory.
- Illustrate how the contingency approach to motivation might be applied to different situations.
- Indicate the part
more...
Employee Resourcing Recruitment and Selection


... stabilizing staff turnover/ high turnover
- Be aware of how personnel demand forecast (PDF) is conducted
- Demonstrate their ability to conduct a human resource audit
- Be aware of the non-conventional selection methods
- Be able to conduct periodic and exit interviews
- Demonstrate their ability to conduct job analysis
- Be able to design job description and personnel specification for
more...
Creating Investment Project in the Industrial Sector


... "Sochi-2008"- The Russian (A Regeneration Attempt)
D) How Not To Incentivise Investment: Examples of Failed or Thwarted Initiatives
- The a British-Deloruma Example
- a Car Plant For a Pound ( 1. 00)a
- The Rover-BMW Fiasco
- British Steel VS Corus of The Netherlands
- Catastrophic Tax Havens
- Discouraging Non-Preferential Investment: The Irish Textile Factory
more...
Conveyancing and Property valuation


...specific properties
- Demonstrate their understanding of how a local Property Registry operates
- Demonstrate their understanding of function of the National Land Information Service
- Obtain and evaluate documents from a Land Register Onlinea
- Demonstrate a knowledge of Conveyancing in at least one other country
- Demonstrate their knowledge of the property regulation of at
more...
Comprehensive Project Management


... opportunities that are available to the organisation and how it might best take advantage of it
- Analyze the threats that the organisation faces and how they might be circumvented.
- Conduct an effective SWOT analysis, taking account of the political, economic, social, and technological factors into account
- Analyze their organisation using PEST, PESTEL and LONGPEST factors into
more...
Client or Customer Care

...turer under The Supply of Goods and Services Act 1982
8. How Can We Assure Clients That They Are Getting a Good Deal?
9. Working Towards Clientsa Continued Accessing of Service
10. The a Sale of Goods Acta
11. Legal Interpretation of a Fitness For Purposea
12. Sensitisation & Client Needs: Role Transposition
13. What To Know About Your Clients
14. Maintaining a
more...
Anti-Dumping and Anti-Subsidy Claims Measures and Stance


Course or Seminar Contents and Concepts:
- Trade and the Global Economy
- Trade and the Global Economy
- The role of international trade in economic development, sustainability and growth
- Openness and productivity
- The World Trade Agreement (WTA) 1994
- The establishment of the World Trade Organization (WTO)
- Agreement Establishing the World Trade Organization
- Article I -
more...
Advanced Project Management


... that pertains to specific project settings
- Understand how project risk might be affected by a Market Dynamicsa
- Illustrate the value of liquidity in project management and its associated risk
- Indicate how operating risk might be a financial liability
- Associate fraud risk with project management
- Link settlement risk with a survival imperativea
- Understand the
more...
Advanced Cost Management for Business Competitiveness


... over-costing: the consequences for
profitability
- How to refine a costing system?
- Activity-based costing (ABC) and cost-management
- Cost hierarchy & Cost drivers
- Linking resources, activities and management
- Introducing Activity-based management (ABM)
- Linkages between ABM and ABC-monitoring value creation
- Problems, Case Study and Examples
C.
more...
MSc Human Resource Training and Development Management


...rate planning and human resource planning.
- Indicate how human resource planning can support business systems.
- Determine when there is a need to review an organisation human resource plans.
- Determine the factors influencing human resource planning.
A. 1. 3 The Strategic Significance of Employee Resourcing & Approaches to Employee Resourcing
By the conclusion of the
more...
Organisational Development OD in Action Improving Organisational Effectiveness


...emonstrate an understanding of organisational climate and how it can be gauged;
- Strike a balance between macro organisational development and micro organisational development
- Demonstrate their ability to incorporate specified elements of the quality of working life in the management of their subsystems and sections;
- Exhibit their ability to use aspects of quality of working life
more...
Human ResourceManagement a Practitioners Approach


...porate planning and human resource planning.
- Indicate how human resource planning can support business systems.
- Determine when there is a need to review an organization human resource plans.
- Determine the factors influencing human resource planning
MODULE 3.: The Strategic Significance of Employee Resourcing & Approaches to Employee Resourcing
- Demonstrate their understanding of
more...
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more...
Microsoft Access 2010 Basic Querying




Have you got a corporate database from which you want to extract information? It might be Access, or it might be Sage or in SQL Server. This one-day course will not show you how to build new databases, but it will show you how to get information out of existing ones. The course explains how databases are constructed, then shows the ins and outs of creating queries and reports. Note that this
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Access 2010 Introduction for Developers




Have you got to create a new Access database, or make changes to an existing one? This is the course for you! Beginning with the oh-so-important principles of database design, the course explains step by step how to create a database, create queries, design forms and reports and write the Visual Basic code that you need to link all of this together. Note that it takes a long time to learn Access,
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Microsoft Word 2003 Advanced



So you think you know how to use Microsoft Word properly? This two-day course assumes that you are comfortable with Word, and then gives an expert's view of all that it can do. Learn why outline numbering never does what you want it to, how the NORMAL. DOT template really works, and why master documents are best avoided. Thoroughly recommended!
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Advanced PowerPoint 2007




You have probably been using the basics of PowerPoint for some time now to create simple presentations and slide shows, but wonder what more it has to offer. This one-day course takes you further into PowerPoint, showing (for example) how to create your own templates, link presentations and even how to record macros.
For a full list of course topics, see our website
more...
Microsoft Project 2007
We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks.
For a full list of course topics, see our website
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Basic Querying in Access 2003
Does your computer system generate large amounts of data, which you find is just too cumbersome to analyse? This course assumes no knowledge of Access, and shows how to use Access queries to manipulate data (whether this is held in Access, Excel or some other format). Database design, tables, forms and reports are also normally briefly covered.
For a full list of course topics, see our
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Visual CSharp 2005 Windows Forms
Been dabbling with C++, C, Java or JavaScript? This is the ideal course for you! Learn how to create forms and code in Visual C# 2005 (also known as Visual C Sharp 2005), using Visual Studio 2005 as the development environment. If you would rather use Visual Basic as your development language, see the separate course elsewhere on this web site.
For a full list of course topics, see our website
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Advanced Visual CSharp 2005
If you have the basics of Visual C# 2005 (also known as Visual C Sharp 2005), now is the time to do some serious development! Learn how to create your own classes, build a 3-tier application and much more.
For a full list of course topics, see our website
more...
SSRS 2005


In the current business environment organisations need to be able to transform data into clear, concise, user-friendly formats. This two-day SQL Server Reporting Services (SSRS) course shows you how to create, execute and manage reports. Using SQL Server 2005 Business Intelligence Studio you will create interactive reports and learn how to deploy and export them in various formats. You will
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Writing SQL


You may have a fantastic database, but unless you can extract useful information from it, it may as well not exist! This two-day course shows you how to mine your database, from getting a mailing list of people meeting certain criteria through to compiling summary information for the board. Note that the SQL language varies slightly between different database providers; this course teaches the
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Access 2007 Introduction for Developers
Have you been given the task of designing and developing a database in Microsoft Access? Finding it difficult to know where to start? This three-day course assumes no prior knowledge of Access, and covers all the basics of Access, including how to design your database, creating tables, creating Access queries, and using Access forms, reports and macros. In fact the only thing this course does
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Excel 2007 Business Modelling
This course is aimed fairly and squarely at people who work in Finance and business modelling. Developed in-house by an expert in business modelling, this course shows you how to create robust business models which are easy to build and (above all) easy to test. The course makes extensive use of Excel range names.
For a full list of course topics, see our website
more...
Introduction to Word 2003
If you haven't used Microsoft Word before, this one-day introductory course is the perfect place to start. Assuming no knowledge of Word, the course shows you how to create letters and reports in Word, format your text and print your letters.
For a full list of course topics, see our website
more...
Access 2003 Introduction for Developers
Have you been given the task of designing and developing a database in Microsoft Access? Finding it difficult to know where to start? This three-day course assumes no prior knowledge of Access, and covers all the basics of Access, including how to design your database, creating tables, creating Access queries, and using Access forms, reports and macros. In fact the only thing this course does
more...
Advanced Visual Basic for Applications
If you already know how to program in Access, Excel or Word VBA, maybe it is time to learn about some of the more advanced features of the language. Ever wondered what a class module is? Curious about FileSystemObjects? Now is the time to find out what these things mean!
For a full list of course topics, see our website
more...
Advanced ASP.NET using VB
...s to turn you into a serious developer. The course will show how to create 3-tier applications and how to design and create your own classes. The course will also cover user controls. This course will use Visual Studio 2005 as its editing tool, Visual Basic as its programming language and ASP.NET 3.5 (the latest version) for web development. If you would rather use Visual C# as your
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Advanced Visual Basic 2005
If you have the basics of Visual Basic 2005, now is the time to do some serious development! Learn how to create your own classes, build a 3-tier application and much more.
For a full list of course topics, see our website
more...
Introduction to Excel 2003
If you have not used Microsoft Excel spreadsheets before, this one-day introductory course is the perfect point to start. Assuming no knowledge of Excel, the course shows you how to enter data and formulae, format your work to look attractive, print your work and create Excel charts.
For a full list of course topics, see our website
more...
Excel 2003 Business Modelling
This course is aimed fairly and squarely at people who work in Finance and business modelling. Developed in-house by an expert in business modelling, this course shows you how to create robust business models which are easy to build and (above all) easy to test. The course makes extensive use of Excel range names.
For a full list of course topics, see our website
more...
Advanced Word 2003
This course is ideal for people who are already familiar with the basics of Word, and want to find out what else it can do. The two-day course shows how you can create advanced tables, number pages, use paragraph styles and templates, run mail merges, create labels and create multipage reports in Word - and more besides!
For a full list of course topics, see our website
more...
Advanced PowerPoint 2003
You have probably been using the basics of PowerPoint for some time now to create simple presentations and slide shows, but wonder what more it has to offer. This one-day course takes you further into PowerPoint, showing (for example) how to create your own templates, link presentations and even how to record macros.
For a full list of course topics, see our website
more...
Visual Basic 2005 Windows Forms
Been dabbling with VBA in Access, writing macros in Excel or building systems using Visual Basic 6? This is the ideal course for you! Learn how to create forms and code in Visual Basic 2005, using Visual Studio 2005 as the development environment.
For a full list of course topics, see our website
more...
Introduction to Excel 2007
If you have not used Microsoft Excel spreadsheets before, this one-day introductory course is the perfect point to start. Assuming no knowledge of Excel, the course shows you how to enter data and formulae, format your work to look attractive, print your work and create Excel charts.
For a full list of course topics, see our website
more...
Introduction to Word 2007
If you have not used Microsoft Word before, this one-day introductory course is the perfect place to start. Assuming no knowledge of Word, the course shows you how to create letters and reports in Word, format your text and print your letters.
For a full list of course topics, see our website
more...
Microsoft Publisher 2007
If you regularly produce newsletters, advertisements, flyers or any other non-standard documents, it could be time to find out how to make your life easier (Word can only go so far!). This one-day course shows you how to create and print lively and interesting publications using this flagship Microsoft publishing tool.
For a full list of course topics, see our website
more...
From Pitman Training Centre London
Business English & Office Skills - (Effective Business Communication)



Our students' favourite course
This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone.
You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills.
Available at our High Holborn and Notting Hill training centres.
Visit www.holborntraining.co.uk for more information.
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Receptionist Training - The Professional Receptionist Seminar

We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company
Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role.
Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.
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Better Business Letters Seminar
...g our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling as they apply to business letters.
To develop accuracy, brevity and clarity when writing business letters.
To ensure the look of the letter is right for the purpose.
How to plan
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Social Networking With IBM Lotus Connections 25 Workshop
...tners and customers.
In this workshop, you will learn how this software enables you to promote collaboration and innovation by connecting people with common work objectives or professional interests.
It helps you harness the inherent social drives of the people in and around your company, and makes it easy for people to connect in new ways - which is the key to unlocking and leveraging
more...
Lotus Sametime 85 Building Collaborative Communication Solutions

...is workshop is for you.
This three day workshop will show you the server side setup, new client interface, voice conferencing, and the chatting capabilities that users love about Lotus Sametime.
You will also learn how to extend Lotus Sametime with Eclipse plug-in development and deployment, and how to integrate with other Lotus products.
You will see the power of working together
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IBM Lotus Notes Domino 8.5 Building Collaborative Applications Workshop
...and exciting features of Lotus Notes 8. 5 and Domino 8. 5 How to develop Eclipse components using Rational Application Developer
Using Lotus Domino Designer 8. 5 to build and assemble xPage applications that use Eclipse and NSF components
How to wire together the components of a composite application
How to build and consume Web services
How to enable mobile support via
more...
Lotus Domino 85 System Administration Operating Fundamentals
... in a Lotus Domino 8. 5 infrastructure but does not cover how to install, configure, maintain, or troubleshoot a Lotus Domino 8. 5 infrastructure.
Upon successful completion of this course, students should be able to:
Describe the structural components of the IBM Lotus Domino 8. 5 Environment
Perform basic IBM Lotus Domino 8. 5 administration
Manage IBM Lotus Notes and IBM
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Lotus Course Fundamentals Of Domino 8 Application Development
...n creating single-database Domino applications, describes how the formula language can be used to enhance the functionality of a Domino application, and explains how Lotus Domino applications can be secured.
After completing this course, you should be able to:
Receive an overview of application types, data sources, and how they are deployed in the IBM Lotus Domino architecture.
more...
Lotus Courses - Developing IBM Lotus Domino 8 Applications - Intermediate Skills
...
Implement advanced view design features to enhance how Lotus Notes displays documents.
Examine and use several IBM Lotus Domino design elements as navigation structures, including links and imagemaps.
Create and embed an outline.
Work with framesets and frames.
Access data in Lotus Domino databases by using formula language and profile documents.
Use the
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Lotus Training Administering IBM Lotus Quickr 81 Services
This course introduces administrators to Lotus Quickr 8. 1 and provides
hands-on practice with managing places and templates, and gathering statistical information for Lotus Quickr services for Lotus Domino.
Designed for new system administrators, it also considers existing Lotus Domino administrators that need to understand the minor differences between Lotus Domino and Lotus Quickr
more...
Lotus Course Building Web Applications with IBM Lotus Domino Designer 8
...s' Domino application development skills by teaching them how to use the Domino tools to design and develop dynamic Web applications.
Students learn how to efficiently use Domino fields and page layout design elements in Web pages.
They also learn how to use JavaScript in their Domino application.
Students do not need to know how to program in this language to acquire an
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Touch Typing In 2 Days
If you need to learn how to type properly and you're short of time, this is the course for you!
Our experienced tutor will take you through a range of exercises to ensure you can type as fast and as accurately as possible without looking at your fingers or the keyboard!
The course costs only 395. 00 for the two days and takes place in London EC2.
more...
Telesales Training
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In one action-packed day, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
more...
Telesales For Success
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In two action-packed days, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
more...
Sales Lead Generation
This one-day programme was written by our Chairman, Keith Wymer and will teach you techniques for generating sales leads that really work.
You'll learn why door knocking and cold calling are dead, how to get the last few percentage reurns from direct mail and how to use the web for generating high quality leads.
more...
From Bronze Dragon International Training
Trance Energetics
Combine natural modes of healing with special states of awareness in this 2 day workshop with Phil Callaghan in York, UK.
The power to heal exists within each of us, yet many people do not know how to draw upon these hidden resources. The healing energy is released in a specific state of awareness that you can learn to access for yourself.
In this 2-day Trance Energetics seminar, you will
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Tarot Divination
...how to use the Tarot for divination in this 1 day workshop with Phil Callaghan in York, UK.
Divination is an ancient practice - a way of seeing the patterns of 'what may be'. Our distant ancestors may have used shells, bones or some other tokens to form the patterns they would read.
While the Tarot are not as ancient as those other forms, divination with the Tarot is unique because of the
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Tarot Journeys
Deepen your knowledge and experience of the Tarot through Journeying in this 1 day workshop with Phil Callaghan in York, UK.
Journeying is an ability to travel within the realms of energy and mind, accessing information for deep insight, personal development and spiritual growth.
The energies of the Tarot can be used to guide and focus these Journeys - to keep you safe while bringing you
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Crystal Healing 8 week online course
...how to work with crystals for healing, insight and personal evolution. Learn the healing properties of crystals and gemstones. Use crystals to realign and harmonise energy fields and learn how to find and unlock the hidden knowledge in crystals.
Course Content:
* Choosing, cleansing, energising, dedicating and programming crystals
* Colour in crystal healing a vibrational
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Shamanic Dreaming 8 week online course


Enhance your health, creativity and thinking skills through the world of dreams using shamanic dreaming methods. Take this course and you will learn how to have lucid dreams, travel astrally, enhance your learning and more.
Course information: http://www. bronze-dragon. com/ online. shtml
Course website homepage & booking link: http://www. bronze-dragon. com/ elearning/ index. php
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Practical Shamanism - 8 week online course


...ur senses and develop Shamanic states of awareness. Learn how to interact with energies safely and competently. Communicate with different intelligences and in different realms. Access spiritual guidance. And more...
Bronze Dragon offers the most advanced interactive shamanic, dreaming, energy and crystal healing courses available online:
Our trainers are leaders and innovators in their
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Tarot Magic 8 week online course

...how to use the Tarot for divination, journeying, manifestation and changework in this eight week course with Phil Callaghan.
Course Content:
Week 1. Introduction to the Tarot
Week 2. Magick: Creating Sacred Space.
Week 3. Magick: Journeying With the Tarot
Week 4. Magick: Working with The Tree of Life
Week 5. Magick: The Elements
Week 6. Tarot: Divination Magick
more...
Crystal Healing Colour Harmony weekend
This weekend is an opportunity to explore, experience and learn more about crystal healing, colour therapy and feng shui, in the company of a wide range of crystals, minerals and healing stones and under the guidance of experienced Crystal Healer and teacher, Susanna Bellini.
This weekend provides a thorough grounding in the many ways of interacting with crystals, minerals and gemstones for the
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Shamanic Energy Healing practitioner training
Overview
This course is all about the shamanic skills necessary for being happy, healthy, balanced, living in harmony with plants, animals, minerals, humans on this earth.
The shaman is a person of knowledge, a bridge between the seen and unseen, this world and other worlds, between past, present and future. A shaman can be a healer, an advisor and an intermediary, working on behalf of
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From Gaddon Consultants
Digital Modulation and Frequency Division Techniques
...erent techniques, their advantages and disadvantages, and how to choose the appropriate modulation scheme for specific tasks.
This course can be run on-site or as an open course worldwide and can be an attendance course or have examinable elements. The tutors are all RF engineers with experience and an understanding of the situation that may be met in the field. They bring their experience
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From Alan Mars
Singing Lessons & Alexander Technique. London Brighton & Hove BN
...arning about the physical facts of the art of singing and how to put them into practice."
Professor Lyndon Van Der Pump- Professor of Singing, Royal College of Music
What happens in a typical lesson?
Vocal placement & posture
Pitch & volume
Rhythm & smoothness
Understanding the story
Internal stage management
Alexander Technique active resting position
more...
Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique)

...arning about the physical facts of the art of singing and how
to put them into practice."
Professor Lyndon Van Der Pump- Professor of Singing, Royal College of Music
What happens in a typical lesson?
Vocal placement & posture
Pitch & volume
Rhythm & smoothness
Understanding the story
Internal stage management
Alexander Technique active resting
more...
PRESENTATION SKILLS PLUS!


PRESENTATION SKILLS PLUS
All the World's a Stage - So Let's Rehearse...
Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group.
18th October 11 - 4. 30pm. 75 pounds (or 150
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Confidence Tricks


CONFIDENCE TRICKS...
Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
Reliable confidence is based on the repeated practice of surprisingly simple procedures
Please enquire for upcoming course dates.
Alan Mars has taught Alexander Technique and presentation skills within many top British and international companies (including:
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PRESENTATION SKILLS PLUS!


PRESENTATION SKILLS PLUS
All the World's a Stage - So Let's Rehearse...
Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group.
11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor
more...
CONFIDENCE TRICKS


CONFIDENCE TRICKS
Reliable confidence is based on the repeated practice of surprisingly simple procedures...
Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE
Contact & Bookings:
alan.mars yahoo.co.uk
07930 323 057
01273 747 289
To secure a place on a course
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From Mullan Training
Adobe Illustrator



...learn when to use vector graphics rather than bit-mapped, how to use the comprehensive selection of drawing tools, building up an illustration with objects and using type in illustrations.
COURSE CONTENT
Introduction to the Interface
- Overview of the Toolbox
- Exploration of the Palettes
- The Info Bar
- Understanding Document
- & Page Setup
- Setting up the Artboard
-
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Internet Techniques



...e Links Toolbar
Searching for Information on the Web
- How Search Engines Work
- Using the Search Assistant
- Search Operators and Syntax
- Using Different Search Engines
- Using a Web Directory
- Collecting Data from the Web
Retrieving Information
- Saving and Editing a Web Page
- Modifying Page Set Up Options
- Printing a Web page
Downloading Files and Plug-ins
Security
-
more...
Adobe In Design



... InDesign is necessary.
BENEFITS
Students will learn how to produce both single page documents, newsletters and also multipage magazine layouts. The course covers the major page layout and text handling features of InDesign and shows how the program seamlessly incorporates Photoshop images and Illustrator artwork.
COURSE CONTENT
Quick Tour of InDesign
- What Is InDesign?
- Navigating
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Introduction To MS Access



... Names
- Data Types - corresponding field properties and how they differ according to the data type selected
- Primary Key Fields
- Format
- Caption
- Required
- Input Mask
- Validation rule
- Indexing
- Create lookups to standardise data entry
Database Tables Manipulate Records
- Sort Records
- Delete Records & Fields
- Use Find & Find And Replace
- Rename Fields
- Use The Filter/
more...
Adobe Go Live



...duction to Adobe GoLive training course teaches attendees how to successfully develop, edit, and manage web sites using Adobe GoLive.
PREREQUISITES
Knowledge of the windows interface would be required. No experience of Adobe GoLive is necessary.
BENEFITS
Course is ideal for anyone who wishes to master the fundamentals of building, editing, and managing web sites using Adobe GoLive
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Introduction to Macromedia Dreamweaver
...how to use Macromedia Dreamweaver as a Web Design Tool.
This is a hands-on course that will introduce you to the basics of the Macromedia Dreamweaver MX Web development application.
On completion of the course, you will be able to create a fully functional website and understand the terminology & process of web design.
Students will create web sites that include:
- frame-based pages
-
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Advanced MS Access


...d then to use SQL statements in your queries.
- Discover how to work with objects, and the fundamentals of database management.
- Be taught how to protect your valuable data sources.
You will then be qualified to progress to our VBA Access course.
WORK ON YOUR OWN DATABASES
Delegates that have their on databases they want to work on are encouraged to bring then to the course to work on
more...
Advanced Powerpoint


...e stimulating graphical and animated content.
We will show you how to use the advanced delivery options, customise your workspace and interrelate your presentation with both Excel and Word files.
Create custom shows, hyperlinks to internal slides/ websites/ external files, etc
Delegates that have their on presentations they want to work on are encouraged to bring then to the course to
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Advanced MS Word - 1 Day

Our 1 day Microsoft Word Advanced course is suitable for those with a sound working knowledge of Word who wish to progress to the most complicated functions and features.
Prerequisites
A good working knowledge of Word is required, or our Introduction to MS Word course.
Benefits
At the end of this course, you will have a complete understanding of the higher functions of Word.
You will be able
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Introduction to MS Powerpoint


...o create a presentation from scratch.
You will:
- Learn how to improve the format of your text as well.
- Get to grips with importing and manipulating graphics.
- Use the Powerpoint drawing tools.
- Use the chart and table design tools.
- Acquire tips to make your presentation visually stimulating.
- Learn how PowerPoint is used in a live presentation.
Delegates that have their on
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Introduction To Adobe Photoshop



... Photoshop is necessary.
BENEFITS
Delegates will learn how to use this professional photo editing tool to: blend photos, add images together, create transparent images and layers, make web savvy images, remove or add parts of images easily.
COURSE CONTENT
Exploring The Photoshop Environment
- Touring Photoshop
- Creating And Saving Files
- Using The Viewing Tools
- Modifying Image
more...
Adobe Photoshop Advanced



... Adobe Photoshop course
BENEFITS
Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images for the web and create rollovers and animated gifs for the web.
COURSE CONTENT
Creating Special Effects in Photoshop
- Automating a multi-step task
- Setting up a four-image montage
- Hand-colouring selections on a layer
- Changing the colour
more...
Microsoft Publisher



...day Introduction to MS Publisher course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web.
Prerequisites
No experience of Microsoft
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Introduction To QuarkXpress



... Photoshop is necessary.
BENEFITS
Delegates will learn how to create these competently and effectively.
COURSE CONTENT
Quark Extensions
- Extensions
- Document Files
- Template Files
- Libraries
Application Preferences
- Using Application Preferences
- Using The Application Preferences Dialog Box
- Using The Display Preferences
Document Preferences
- Using The Document
more...
Business Objects Universe Designer



...Understanding Business Objects Universes
Understanding How Universes Allow Users To Query Databases Using Their Everyday Business Terms
Creating The Course Universe
The Course Database And Universe
Creating A Universe
Building The Universe Structure
Populating The Universe Structure
Defining Joins In A Universe
Creating Dimension Objects
Understanding Classes And Objects
more...
Introduction To Sage Line 50



...ronment.
WHO SHOULD ATTEND?
All staff who need to learn how to use the Sage Line 50 accounting package.
Note : Participants should be competent in operating a PC.
COURSE OUTLINE
Key Decisions Prior to Set Up
Basic Configuration
Account Coding Structures/Nominal
Layout of Accounts
Profit/Loss & Balance Sheet Design
Financial Year Settings
Currencies
Tax Codes
more...
VB Access



...and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data.
PREREQUISITES
A high proficiency of Microsoft Access is essential, or completion of our Advanced MS Access course.
BENEFITS
At the end of the course the delegate will have covered the fundamentals of VBA, including:
working with
more...
VB Excel


...and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data.
PREREQUISITES
A high proficiency of Microsoft Excel is essential, or completion of our 2 day Adavnced MS Excel course.
BENEFITS
At the end of the course the delegate will have covered the fundamentals of VBA, including:
working with
more...
Introduction To MS Frontpage



... of FrontPage is needed.
BENEFITS
Students will learn how to create and edit web pages using Microsoft FrontPage. The course provides a solid foundation, introducing key features of this program with plenty of hands-on practice. Students will learn to create attractive web pages that include text, graphics, tables, forms, internal and external links, and a logical navigation scheme.
more...
From silicon beach training
Google Analytics Training


...marketing initiatives are working best for your site, and how your users are interacting with it.
This Google Analytics course enables delegates to make data-based site design decisions and design enhancements that will drive targeted traffic to the areas of your site where it will convert to sales.
This practical Google Analytics Training course in Brighton, Sussex, provides web
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Search Engine Optimisation Training


This hands on SEO training course covers all aspects of positioning and optimisation for planning an online campaign that can have a dramatic effect on your website. This Search Engine Optimisation training course will help participants improve the positioning of their site on the major search engines and directories. You will also learn how to implement, monitor and maintain an ongoing search
more...
Microsoft Access Training


This intensive Microsoft Access training course introduces attendees to relational databases concepts, and how to create and maintain a database using MS Access. MS Access is a powerful database application which will save you time takes the pain out of creating relational databases. This beginners Access provides the skills needed to build basic databases, and provides a platform from which to
more...
Mobile Web Design Training



This mobile web design training course provides delegates with practical techniques for designing content and stylesheets for mobile devices.
Delegates will learn how to design effectively for a wide range of devices and browsers and target their audience effectively.
This course is available as part of a Mobile Web Design Week, during which delegates will also learn CSS3, HTML5 and
more...
iPhone App training



Mobile web access is on the rise. People are turning off their PC's and turning to smart phones and tablets. Make sure you are set for the app revolution with this iOS App Development Course. During the 5 days of the course delegates will use Objective C, Xcode and iPhone SDK to learn how to develop apps and then put that knowledge into practice. They will also learn how to get the best results
more...
Android App Training



To take advantage of the fastest growing marketplace on earth, enrol on an Android App Training course in Brighton. A complete 5 day workshop that will teach you everything you need need to start you off on your android app development journey. After this practical, hands-on workshop you will go home with a working app. It's not just about creating great apps we will show you how to get your app
more...
PRINCE2 Foundation Training



PRINCE2a (Project IN Controlled Environments) is a project management methodology designed to ensure that a project meets its objectives and that these are delivered on time.
This 3 day PRINCE2a Foundation training course will provide delegates with a detailed understanding of the PRINCE2 approach and how to apply this method to your own working environment.
more...
Project Management Training




This 1 day Introduction to Project Management provides delegates with a solid introduction to the principles of Project Management and how these are applied to real projects after the course. You will learn key skills required to successfully implement any project within your budget and time frame.
more...
CSS Training



This CSS training course provides users with a practical understanding of the the key principles of CSS (Cascading Stylesheets) and how CSS is applied to the formatting, layout and design of web pages. We recommend taking this CSS course alongside our HTML course.
more...
Microsoft Access Advanced Training


This Advanced Microsoft Access training course builds on the skills covered in our Beginners Access Course. Learn how to analyse data by creating advanced Access queries, reports and forms that are efficient and make repetitive tasks quick to complete.
more...
Microsoft Project Training


Microsoft Project helps you monitor and schedule your projects using resources such as people, equipment, time and money.
This 2 day Microsoft Project course introduces delegates to the concepts of planning a project by analysing the information using Gantt charts, graphs, tables and views. You will learn how to identify, organise and manage the tasks and resources required to complete a
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VBA For Excel Training


This VBA for Excel training course will provide delegates with knowledge of Visual Basic for Applications within the contect of Excel.
This 2 day VBA for Excel training course will teach participants how to create and edit macros, and gain understanding of the VBA code.
more...
Key Account Management Training


In the modern, competitive marketplace, reducing your price to make sales is no longer an option. Survival depends on a whole host of other factors beside the cost opf your product or servce. In a marketplace full of messages, yours must cut through to differentiate yourself from your competitors. Delegates attending this Key Account Management training course will learn how to influcence
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PRINCE2 Foundation Training





PRINCE2a (Project IN Controlled Environments) is a project management methodology designed to ensure that a project meets its objectives and that these are delivered on time.
This 3 day PRINCE2a Foundation training course will provide delegates with a detailed understanding of the PRINCE2 approach and how to apply this method to your own working environment.
more...
Adobe Photoshop Training


This 2 day Photoshop training course will teach delegates how to produce professional quality images for web or for print. This Photoshop course enables graphics designers, photographers and web designers to manipulate and compose images using layering and masking techniques to produce all kinds of graphics.
more...
Social Media Training


Our Social Media training course not only tells you how to set up a Facebook, LinkedIn and Twitter account, it will also demonstrate how and why social networking is used to engage customers with your brand and increase sales. This 2 day Social Media course also teaches participants why and where to use blogs and social networking platforms to make a bigger impact for you.
more...
Advanced Wordpress Training a Custom Themes Training


This 1-day Advanced WordPress training course will teach participants about Wordpress themes, template files and creating custom menus in order for you to make your wordpress theme look exactly how you want.
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WordPress Training


WordPress allows users to build professional websites without needing the prior knowledge of Web Design or Programming.
This 2-day WordPress training course will teach participants how to setup and maintain a website or blog using Wordpress
more...
ITIL Intermediate Training - Service Offerings Agreements





The ITIL V3 Intermediate Service Offerings and Agreements training course is part of the ITIL Service Capability stream and is designed for delegates that wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact.
The Service Offerings and Agreements exam is a 90 minute closed book exam consisting of eight multiple choice, scenario
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ITIL Intermediate Training - Release Control Validation





The ITIL Intermediate Release, Control and Validation training course is part of the ITIL Service Capability stream, and will be beneficial to delegates who wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact.
The Release, Control and Validation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario
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ITIL Intermediate Training - Planning Protection Optimisation





The ITIL Intermediate Planning, Protection and Optimisation training course is part of the ITIL Service Capability stream, and is designed for delegates that wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact.
The Planning, Protection and Optimisation exam is a 90 minute closed book exam consisting of eight multiple choice,
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ITIL Intermediate Training - Operational Support Analysis





The ITIL Intermediate Operational Support and Analysis training course is part of the ITIL Service Capability stream and is designed for delegates who wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact.
The Operational Support and Analysis exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based
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RapidWeaver Training


RapidWeaver is a Mac-only alternative to creating professional, fully functioning websites. The RapidWeaver software allows you to create pages, alter the look of your website and add and edit images and text within the programme.
The RapidWeaver training course will show you how to create feedback forms, animated image slideshows with sound, blog pages and embed movies from YouTube and other
more...
ISEB Business Analysis Essentials Training


The ISEB Business Analysis Essentials training course is designed to be both practical and participative. A theoretical background is provided but the emphasis of the business analysis training is on a realistic case study, based on a genuine consultancy assignment, on which the participants work. During the business analyis training course overall structure is offered that includes an explanation
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From H2 Training & Consultancy Ltd
Management and Supervision Skills


...ment"
"The course included plenty of real situations and how to overcome them and an outside view point of how we do things was really eye-opening."
"Excellent it gave me an invaluable insight into how to deal with the problems I face each day I am more likely to be a more effective manager, and get a lot less stressed "
"Brilliant very valuable and would strongly recommend the
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Assertive Communication for Women


...f-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective.
It is particularly recommended for women who would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work.
"I wanted to find out more about my assertiveness, ways to build
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Effective Team Working

Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others
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Support Skills for PAs


The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly
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Effective Inductions


...ny organisation with a good induction programme will know how valuable it is, helping people feel at home quicker, making them feel confident sooner and reducing the chance (and cost) of them leaving. This course will help participants to meet the challenge of ensuring that new staff are given effective and timely inductions by simplifying the induction process in a way that will deliver better
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Career Development


Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions
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Remote People Management


... is a practical and intensive half-day seminar that will show managers how to succeed in the new virtual working environment specifically how to build and maintain trust with the team; how to share and clarify overall purpose and expectations; and how to fully utilise the communication channels open to them.
It is particularly recommended for new or experienced managers who would like to
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Report Writing


...ange of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.
It is particularly recommended for anyone required to write reports on behalf of their company, and who would like to improve the quality, clarity and effectiveness of all their reports, whether they are formal
more...
Presentation and Public Speaking


... feedback"
"I came away having learnt a great deal about how I come across and how to improve on my delivery of presentations"
"I started off dreading speaking in public, but the course has really helped me to see how I can prepare and compose myself to do a really good job "
"It was a small group which meant that the training was highly relevant and tailored to my needs."
Please email us
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Minute Taking


...u the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking
It is particularly recommended for anyone required to take formal minutes or notes at meetings on behalf of their company - whether they are a beginner, or an 'old-hand' who would like to increase their confidence and skills.
"I am very pleased with the course I have attended. The
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Managing your Manager


...n responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole.
It is particularly recommended for anyone who has a manager... whether you are struggling to understand and fit in with each other's ways of doing things, or whether you feel
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Managing Under Pressure


...support to maximise efficiency and productivity. It also shows delegates how to minimise stress for themselves and others, by managing their own and/or their team's time effectively by introducing powerful and flexible tools for use by both individuals and teams.
It is particularly recommended for anyone who is feeling the pressures of a heavy workload, and who wants to make the best possible
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Managing Poor Performance


...idently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support, training & development, meetings and reviews to enable performance to get back on track, and to avoid escalating problems for everyone involved.
It is particularly recommended for new or aspiring managers, or those who would like to improve their confidence
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Emotional Intelligence at Work


...emselves and others better, and will give an insight into how to build productive and professional relationships at work.
It is recommended for anyone who would like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations.
"This course has really changed my perception of what it takes to be successful at
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Effective Meetings


...d communication, focus and creativity - this course will show you how to get the most out of your meetings.
"This was a real eye-opener I never realised just how much time and resources we had been wasting in unproductive meetings."
"I am so pleased to have come away with lots of ideas on how to make the best possible use of our time spent in meetings... we may even decide not to have a
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From RapidBI Ltd
Business Improvement Review - Accreditation Programme





The Business Improvement Review is a tool for change agents to use with their clients.
Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability?
The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted
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Get seen on the web - internet marketing for freelance professionals





...or you.
In the powerful workshop Mike will demonstrate how he has raised his web presence to over 30,000 unique visitors per month (more than many professional journal sites) in less than 12 months.
Bring your wifi laptop (or we can provide one) and throughout the session we will show you not only how to start building your 'net rep' (internet reputation) but you will be starting the
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From Control Security Limited
Triplicate train the trainers program
We offer the train the trainer triplicate package for those of you whom wish to become security or sia training providers. This package includes the Preparing to teach in the lifelong learning sector level 3, a course designed to give you the skills to deliver training to adults and in community colleges. The Conflict management level 3 for deliverers of conflict management, this award is not just
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From Fintuition
Global Securities Lending



... motivations of the various market players. It focuses on how the economic benefits of securities ownership are retained even as legal title is transferred. The course describes and assesses the various lending options that are available and then examines the borrower's perspective and the trading strategies that drive securities lending. Delegates will also gain an understanding of why
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School of International Securities Operations
...to ensure that the delegates gain the understanding of 1) how the industry and their specific interactions/ responsibilities interact within the overall scope of the international financial markets, 2) demonstrates the business links in their important contribution to the overall process of back-office operations and give them a sound background to the tasks undertaken and 3) exposure to the
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Performance Analysis of Hedge Funds




Since 2009 the hedge fund industry looks very different. Due to the poor performance of many funds, redemption issues and the Madoff scam, investors, service providers and other market participants interested in hedge funds will ask questions as to when and whether to invest into hedge funds. Key will be how to measure risks and returns and to what extent analysts can rely on past.
A two-day
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From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive


...euro-Linguistic Programming (SNLP).
Course Focus:
* How to use language most effectively, both to communicate with yourself and others.
* How to change unwanted behaviours, develop inner resources and increase your personal effectiveness.
Designed for:
Anyone who wants to increase their personal effectiveness through better interpersonal skills and reliable tools for peak
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From Fintuition
SHORT SELLING
... series of unusual risks. In this course, we will explore how short-sellers behave in practice, how they manage the risks they face and how they gain valuable new ideas and warning signs from stock lending data.
We will examine the evidence behind a variety of short-selling strategies and what can go wrong and why. Course participants should expect to learn about short-selling from a variety
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From WWP Training Ltd
Essential Employment Law
...epartments are up-to-date with legislation and understand how to apply it at work.
This programme is for you if
you are involved in the employment and management of staff. It is particularly useful for new managers, those embarking on a career in human resources or established professionals looking to refresh their knowledge. Essential Employment Law looks at the main areas of the law and
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HR as a Business Partner
Transforming HR into a Value Adding Function
A relatively recent HR model that helps reduce distances between the HR function and other departments of an organisation. HR business partnering also has a very high impact on HR as a function and on HR professionals.
This programme is for you if
you are new to or moving into the role of a Human Resources Business Partner and are looking for some
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Coaching Skills

Coaching isa a A process providing an individual with feedback, insight and guidance on achieving their full potential in their business, or personal life.a
Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of
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Nutrition for Workplace Wellness
Why bother with a healthy diet?
There are proven links between good nutrition and increased immunity, reduced stress and improved energy levels a and those are just the short-term benefits! Longer-term, the right approach to nutrition can reduce the risk of chronic illness, heart disease and diabetes a AND it can make you look and feel younger, too!
This programme is for you if
you
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Certificate in Trainer Proficiency
... t just about what you know; ita s also about how you communicate that knowledge to an audience. Many people become trainers because of their knowledge on a particular subject. However, the best trainers are those that realise subject knowledge isna t enough; delivering information in an engaging and memorable way is also a pre-requisite.
This programme is for you if
you
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Microsoft Access 2003 Foundation
Aims
This course is aimed at people who want to learn how to build a Microsoft Access database or to gain essential understanding of the construction and use of an existing database.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC, keyboard and mouse. No previous experience of Access is required.
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Microsoft Access 2007 Advanced
Aims
This course is aimed at people who want to learn how to customise a Microsoft Access database, ensure it is of robust design, or to widen the applicability of their databases.
Prerequisites
Students who wish to attend this course need to be familiar with the design of basic Tables, Queries, Forms & Reports, and have an understanding of relational databases.
more...
Microsoft Access 2007 Foundation
Aims
This course is aimed at people who want to learn how to build a Microsoft Access database or to gain essential understanding of the construction and use of an existing database.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC, keyboard and mouse. No previous experience of Access is required.
more...
Microsoft Excel 2003 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft Excel to carry out basic spreadsheet tasks including the creation of simple formulas and functions. The course is suitable for either beginners or people with limited experience of the product.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
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Microsoft Excel 2007 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft Excel to carry out basic spreadsheet tasks including the creation of simple formulas and functions. The course is suitable for either beginners or people with limited experience of the product.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
more...
Microsoft Outlook 2003 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft Outlook to read, create and send email messages, and to understand how to use the product as a simple personal information management tool.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
more...
Microsoft Outlook 2003 Level 2
Aims
This course is aimed at people who want to learn how to advance their knowledge of Outlook as an information management tool and explore some of its built-in automation.
Prerequisites
Students who wish to attend this course should have attended the Outlook Level 1 course or possess good knowledge in the use of email and understand how to use the calendar, tasks, journal and notes
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Microsoft Outlook 2007 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft Outlook to read, create and send email messages, and to understand how to use the product as a simple personal information management tool.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
more...
Microsoft Outlook 2007 Level 2
Aims
This course is aimed at people who want to learn how to advance their knowledge of Outlook as an information management tool and explore some of its built-in automation.
Prerequisites
Students who wish to attend this course should have attended the Outlook Level 1 course or possess good knowledge in the use of email and understand how to use the calendar, tasks, journal and notes
more...
Microsoft PowerPoint 2003 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft PowerPoint to create slides in order to run effective and interesting presentations. The course is suitable for either beginners or people with limited experience of the product.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
more...
Microsoft PowerPoint 2007 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft PowerPoint to create slides in order to run effective and interesting presentations. The course is suitable for either beginners or people with limited experience of the product.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
more...
Microsoft Word 2003 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft Word to carry out basic word processing tasks. The course is suitable for either beginners or people with limited experience of the product.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
more...
Microsoft Word 2007 Level 1
Aims
This course is aimed at people who want to learn how to use Microsoft Word to carry out basic word processing tasks. The course is suitable for either beginners or people with limited experience of the product.
Prerequisites
Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.
more...
Adobe Photoshop CS Level 1
Aims
This course is aimed at people who want to understand image concepts, create montages of images and adjust existing images using Photoshop.
Prerequisites
Students who wish to attend this course should be familiar with the basic features of a computer, keyboard and mouse, and should know how to launch an application, create and save files, and copy files from CD's and other media.
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QuarkXPress Level 1
...nts such as letters and reports and you now want to learn how to lay out publications. In this programme, you will learn how to use QuarkXPress to lay out professional, high quality single page and multiple page documents that include text and graphics, designed for professional printing and publication.
Prerequisites
You should have a basic understanding of your computer operating system,
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HTML 4 Programming Level 1
Aims
This course is aimed at people who want to learn how to create Web pages by writing HTML code.
Prerequisites
Students who wish to attend this course need to have a basic understanding of Windows. Students should also have basic word processing skills, such as copying and pasting text, formatting type, and so on.
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HTML 4 Programming Level 2
Aims
This course is aimed at people who want to learn how to create well-designed Web pages that include graphics, advanced tables/ forms and frames.
Prerequisites
Students who wish to attend this course need to have attended the HTML 4. 0: Level 1 course or possess equivalent knowledge.
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Crystal Reports Level 2
Aims
Once you have completed the Crystal Reports Level 1 course, or are familiar with the basics of building and modifying reports, you're ready to move ahead to create complex reports and data sources using Crystal Reports' tools.
In this course, you'll not only learn how to create more sophisticated reports including subreports and cross-tabs, but you'll also learn how to increase the
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ITIL v2-v3 Managers Bridge
...uire an understanding of the new ITIL ® framework and how it may be used to enhance the quality of IT Service Management within their organisation should attend this course,
The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB Examination which is held at the end of the course.
The
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ITIL Operational Support and Analysis
...rstanding of Operational Support & Analysis processes and how they may be used to enhance the quality of IT service provision. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate.
Delegates will find it helpful if they have at least two years experience in IT service management before taking the course.
It is a
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Microsoft Access 2003 Advanced
Aims
This course is aimed at people who want to learn how to customise a Microsoft Access database, ensure it is of robust design, or to widen the applicability of their databases.
Prerequisites
Students who wish to attend this course need to be familiar with the design of basic Tables, Queries, Forms & Reports, and have an understanding of relational databases.
more...
ITIL Planning Protection and Optimisation
...ding of Planning, Protection & Optimisation processes and how they may be used to enhance the quality of IT service provision within an organisation. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate.
Before taking the course it is recommended, though not required, that candidates have exposure to basic
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ITIL Service Capatibility Release Control and Validation
...erstanding of Release, Control & Validation processes and how they may be used to enhance the quality of IT service provision. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate.
Delegates will find it helpful if they have at least two years experience in IT service management before taking the course.
It is
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ITIL Service Offerings and Agreements
...g of the processes for Service Offerings & Agreements and how they may be used to enhance the quality of IT service provision. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate.
Delegates will find it helpful if they have at least two years experience in IT service management before taking the course.
It is
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Fundamentals of Project Management
Aims
This programme gives detailed and practical guidance on how to plan, organise and control projects effectively, with particular emphasis on delivery of results within time, budget and quality constraints. It includes full participation, utilising structured exercises, role-plays, discussions and workshops.
Prerequisites
Anyone with responsibility for managing a project or working in a
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PRINCE2 Management Briefing
... the essential features of PRINCE2 ® and demonstrates how it can provide all types of organisations - public and private sector, large and small - with a consistent, generic, approach to managing change through projects. This programme is delivered as a "boardroom briefing" and there will be ample time for discussion and exploration of issues. Participants will receive slides and a copy of
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PRINCE2 Overview
Aims
This programme is aimed at anyone new to projects or requiring a clear understanding of the background, structure, suitability and how to apply the PRINCE2 ® methodology and anyone expected to play a role in or around a PRINCE2 ® project.
Prerequisites
There are no prerequisites for this course. PRINCE
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Microsoft Project 20032007 Level 1
Aims
This course is for you if you are a new user, or you have some knowledge of Project and now want an understanding of how to get the best out of the tool, relative to real projects.
Prerequisites
Experience in working within the Microsoft Windows environment is essential as well as a reasonable degree of keyboard and mouse proficiency.
more...
Conducting Performance Reviews
Developing skills for successful performance reviews
The performance review is an important tool in the performance management cycle. They are a vital mechanism for line managers to assess, develop and motivate staff.
This programme is for you if
you are a line manager who wants to realise the benefits of reviews and maximise their contribution in the performance management cycle. It will
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Presenting With Impact
...ing, especially if you have little or no formal training. However, there is a tried and tested toolkit of skills that you can put into practice that will enable you to make impressive and persuasive presentations that are remembered long after they are over.
This programme is for you if
you want to learn how to present with confidence and authority. You will identify your personal areas
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Leadership and Team Management for Success
...How do you lead a high performance team?
This ILM endorsed programme covers the essential leadership skills and qualities to produce high performing teams. The course in Leadership and Team Management raises self awareness of delegatesa management and leadership skills, discusses the theory of team development, and provides an effective setting so that leadership skills can be practised
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Advanced Presenting
...th simply presenting information clearly and confidently? How would you like to leave your audience inspired, entertained and wanting more? This 1 day fast track session will provide you with a useful toolkit to develop your skills and provide some new challenges when speaking in public. Research shows that the biggest impact and influencer when we communicate is the visual aspect and what we
more...
Introduction to NLP
...chniques that give insight into the detailed mechanics of how we structure activities. It is proven in the fields of therapy, sales, sports, education, health, business, management and self-help.
This programme is for you if
you want to gain control over your own decisions to bring choice and flexibility into your life. You will learn how to get the best out of yourself and others and you
more...
Influence and Persuasion
The ability to influence and inspire others is a key requirement for many people. It takes confidence, self-belief and excellent communication skills. This programme explodes the myth that people are a born influencersa and reveals how, by changing your mindset and applying specific skills, you can find your own inner power to influence.
This programme is for you if
you need to gain
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Selling through service
Selling is an extension of good customer service a if we make our customers happy they will be more receptive to buying from us.
This programme is for you if
You are required to influence your customers to buy your products / services
You would like to know how to generate more interest and be more sales-focussed
You would benefit from new ideas, approaches, tips and techniques
more...
Driving Change
...ctive and may even be feeling disenfranchised or hostile. However, change is one of the few things we can actually rely on happening! The good news is that change can be communicated as a positive experience. When its dynamics are understood, change can be managed in a way that enables people to cope with it effectively.
This programme is for you if
you want to be able to build a shared
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Facilitation Skills
...and groups in a business environment. You will learn just how valuable the art of facilitation is and how it differs from, and links to mentoring, coaching and managing teams and individuals. Importantly, you will also learn when adopting a facilitative approach is appropriate and when it is better to stand back from a situation and allow others to reach the goal alone.
This programme is
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Key Account Management
...ritical to any organisationa s success and learning how to maximise and maintain the key accounts is essential. This programme will demonstrate how to achieve success by employing a strategy to strengthen opportunities by understanding the clienta s business, objectives and service expectations and how effective account management can optimise client spend and loyalty.
This
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Time to Succeed
Make time for success
The ability to manage time is an essential skill for effective people. Those who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service.
This programme is for you if
you seem to spend your days stressed, disorganised or frustrated at the a lacka of time you encounter. Intensive and time-efficient, this
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Influencing and Presenting to the Board
If you fail to prepare, you prepare to fail!
Presenting to the Board can be an intimidating experience, whether ita s your first time, or your twenty-first. Preparation is an absolutely vital component for influencing and presenting to the Board effectively.
Building on existing knowledge as well as your speed reading, report writing and presentation skills, this programme provides an
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Resolving Conflict
How to produce positive outcomes from difficult situations
This programme gives greater insight into human behaviour, identifying why some people are difficult and how to deal with different types of people problems.
This programme is for you if
you need to understand, manage or prevent the potential development of situations involving aggression and conflict, or deal with difficult people.
more...
Developing your Project Management Skills
... management. It broadens and deepens the understanding of how a project integrates with other areas of the business and provides additional tools and skills for controlling and delivering projects more effectively.
To conclude the course participants will complete a 1000 -1200 word assignment to assess their understanding of the principles of effective project management and, with one to one
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Mentoring in the Workplace
A confidential helper and guide
Mentoring is confidential, personalised support from an experienced and trustworthy adviser, guide, or tutor, especially for methodical self-development. Usually, a mentor is someone outside your organisation, unit or team and chosen by you. There is a general acceptance that most people achieve better levels of professional success if they have the guidance and
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Effective Communication
Our Effective Communication programme reveals the secrets to truly meaningful dialogue, which is understood by all parties involved. It demonstrates how we can create a more harmonious and productive environment by relating in more constructive and co-operative ways. It will also show you how to meet personal needs without compromising the needs of others.
This programme is for you if
you want
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