Authorware for Educators This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook more...
Learn Authorware In 45 Days ...how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version of Authorware. An instructor is available by e-mail more...
Managing People : Your Coaching Style If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. When you coach you'll adopt a particular coaching style: you'll use more...
Cisco Designing Networks Part 3: Designing a Prototype This final course in the DCN curriculum identifies appropriate network management solutions for particular network structures. It also provides detailed information about the existing Cisco product solutions and products ranges. Finally, it teaches the learner how to develop, test and demonstrate a network prototype or pilot. more...
Project Management: Scope In Project Management: Scope, project managers learn about the importance of project scope in managing the project management process. They learn how to develop a project charter and write the scope statement for a project. In addition, they learn how to develop, organize, and use a work breakdown structure (WBS). more...
Project Management: Estimating Costs This program provides team members with the skills and processes necessary to estimate the cost of the resources needed for a project. Participants learn how to develop a cost baseline and overcome problems that will produce errors when estimating project costs. They also develop an understanding of the importance of cost control throughout a project's life. more...
Project Management: Quality Standards Participants in this program learn the importance of developing and fulfilling quality standards. They learn how to develop a project quality plan and avoid the costs of less-than-optimal quality. In addition, they learn some quality control techniques that they can use when managing a project. more...
Project Management: Risk Management Participants become familiar with the four phases involved with project risk management. They develop the skills they need to identify and analyze common sources of risk. They become familiar with the basic types of risk response and learn how to develop a risk management plan. more...
Project Management: Communications In this program, participants develop the skills they need to create or open communication channels and disseminate project information in an effective and timely manner. They learn how to develop a communication management plan and acquire techniques for improving the communication of information. more...
Professional Assertiveness ... more appropriate professional style? Do you want to know how to develop your professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive more...
Sales Negotiations Negotiation Strategies In Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when more...
Managing For High Performance ... a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers. The target for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in a governmental agency or nonprofit organization where increasing business complexity places a more...
Recruiting for the 21st Century The Market It's the beginning of a new century and a new millennium, and the employment market is hot, hot, hot. Employee attitudes have shifted from "I'm sure glad I have a job" to "What have you done for me lately?" Boomers, members of the sociological phenomenon that has defined our culture since 1946, are getting ready to retire, and fewer workers from succeeding generations are available to step in. But more...
Visual Basic 6 0 ActiveX COM Part II This course covers advanced topics related to ActiveX controls. It describes how to create your own ActiveX controls, discusses the dependency of ActiveX controls on their container applications and gives an overview of ambient properties and the User Control object. This course also introduces the ActiveX Control Interface wizard, which simplifies the creation and coding of a control and more...
Project Management - Human Resource Management In Project Management - Human Resource Management you will learn how to manage the human resources within a project including how to utilize the skills and abilities of each project team member and the characteristics and qualifications that effective project managers possess. You will also learn about the importance of proper planning before assembling a project team as well as the process for more...
Excellence in Service - Fundamentals for Employees ...nce in Service: Fundamentals for Employees you will learn how to develop the skills needed to effectively relate to customers fulfill their needs and develop a positive customer service attitude. You will understand the importance of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between supporting more...
Excellence in Service - Building a Customer Service Team In Excellence in Service: Building a Customer Service Team you will learn techniques to successfully select train and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will more...
Project Management - Project Time Management In Project Management - Project Time Management you will learn about the various constituent processes you can use to manage time within a project. You will learn how to define and sequence project activities as well as how to estimate the resources and durations required for project activities. Finally you will learn how to develop and control a project?s schedule. more...
Project Management: Scope This program covers the components of project scope and the role of scope management in the project management process. Students learn how to gain project authorization, how to use common project selection methods, and how to write an end-deliverable description and a project charter while considering project constraints and assumptions. This program also teaches actions integral to scope planning more...
Project Management: Risk Management This program covers classifying project risks, how to distinguish business risk from insurable risks, how to know when to take risks and when to avoid them, and the actions included in project risk management. In addition, this program provides instruction on how to identify and classify risks according to their level of impact, and how to use specific tools in risk identification. This program more...
Project Management: Contracts and Procurement This program covers how to identify contract components, how to classify contracts, and how to determine when a contract is legally enforceable. In addition, students will learn important terms used in reading, interpreting, and negotiating contracts. This program also teaches the questions a project manager should ask during procurement, the skills used to conduct procurement successfully, and more...
MS Office 2000: FrontPage for Experts I This course teaches the student how to develop a Web site and add navigation features to a Web site. The course also teaches the student to integrate Office components with a Web site, and publish and manage Web sites. more...
Time Management: Developing a Plan Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time how to identify goals and set priorities and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the more...
Time Management: Planning Your Day Time Management: Planning Your Day gives students an overall view of how to manage their time on a daily basis to increase their productivity. The program covers how to develop a daily plan how to manage technology and how say ''no'' to doing too much. The program focuses on planning scheduling and concentration skills. It also covers how to handle e-mail the Internet and the telephone more...
Administrative Assistant Skills: Enhancing Your Skills In Administrative Assistant Skills: Enhancing Your Skills you will learn how to communicate effectively be a team player and encourage cooperation when you do not have formal authority over others. You will also learn how to project a professional image dress professionally and practice effective conflict resolution when dealing with difficult people. In addition you will learn how to manage more...
Interpersonal Communication: Listening Skills Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace. more...
Strategic Decision Making: Making the Right Decision Strategic Decision Making: Making the Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options as well as how to evaluate the options and make a final choice. In addition the program teaches the learner how to review and learn from his or her experience and the experiences of others. more...
Motivation: Motivating Through Rewards and Recognition In Motivation: Motivating Through Rewards and Recognition you will learn how to use different types of reward and recognition to motivate employees. You will also learn what types of reward and recognition are de-motivating to employees. In addition you will learn how using rewards and recognition can be beneficial for managers and how to develop a reward and recognition program. more...
Mentoring: Implementing a Formal Mentoring Program Mentoring: Implementing a Formal Mentoring Program offers the student an overview of mentoring basics how mentoring programs can benefit organizations and the roles and desirable competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop implement and evaluate the success of a mentoring program. It also more...
Mentoring: Developing Your Mentoring Skills Mentoring: Developing Your Mentoring Skills offers the student an overview of a mentor's job and competencies how to develop strong mentoring relationships and how to mentor effectively. The program covers steps for choosing mentees elements that make mentoring work and behaviors mentors should avoid. It also covers learning styles how to maximize mentees' learning potential and how to manage more...
Cross-Functional Teams: Goal Setting in a Cross-Functional Team Cross-Functional Teams: Goal Setting in a Cross-Functional Team covers the elements and structure of cross-functional teams and how cross-functional teams can set goals. The program also covers the characteristics of cross-functional teams how they are formed and managed and the causes for success or failure. In addition the program touches on how steering committees and sponsors support more...
Cross-Functional Teams: Cross-Functional Team Development Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication achievement and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges as well as more...
Oracle Report Builder Controlling Reports ...oper/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report template. Modify template regions Register a predefined template. Add an image to a predefined more...
Competitive Intelligence Implementing a Competitive Intelligence System ...erview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one. Learn To Identify the benefits of competitive more...
Time Management Planning Your Day ... basis to increase their productivity. The program covers how to develop a daily plan, how to manage technology, and how say ''no'' to doing too much. The program focuses on planning, scheduling, and concentration skills. It also covers how to handle e-mail, the Internet, and the telephone productively. Learn To Identify the benefits of planning. more...
Time Management Developing a Plan ...se of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time on a daily basis. Students also learn how to price their time, how to conduct a time audit, and how to correctly identify and control poor time management personality types. Learn To more...
Career Development Excelling in Your Career Career Development: Excelling in Your Career offers the student an overview of how to excel at work, market personal skills, and stay competitive in his or her career. The program covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the more...
Interpersonal Communication Listening Skills ...Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program, you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace. more...
Excellence in Service Fundamentals for Employees ...ce in Service: Fundamentals for Employees, you will learn how to develop the skills needed to effectively relate to customers, fulfill their needs, and develop a positive customer service attitude. You will understand the importance of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between more...
Excellence in Service Building a Customer Service Team ...search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will meet your organization a a s needs. Learn To: Identify how to find quality employees and interview them while following employment laws. Identify how to train employees appropriately to strengthen your customer service team. more...
360-Degree Feedback Implementing a 360-Degree Program ...ogram covers the 360-degree feedback process and explains how to develop a feedback questionnaire, choose a collection method, and select raters for 360-degree feedback. It also covers how to create training programs for providing and receiving feedback, as well as how to analyze 360-degree feedback results, develop an improvement plan, and present 360-degree feedback results. Learn To more...
Strategic Decision Making Making the Right Decision ...rate options and select the best one. The program details how to develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others. Learn To Identify the techniques for developing options. more...
Essentials of Management Succeeding as a New Manager ...titude as a manager, the different methods of management, how to develop your own management style, and what to expect when people learn that you are a new manager. Unit 2: Making a Positive First Impression (0.5 - 1 hour) Conduct a successful first meeting with your employees. Cover the four appropriate topics when discussing expectations with more...
Total Quality Management Principles ...ess. Learn To Recognize how to develop a customer needs map. Identify the four stages of team development. Identify steps in developing a methodology for process improvement. Identify steps for generating a quality-planning roadmap. Identify guidelines more...
Managing Change Implementing the Change Process ...les Manager. She will ask you a number of questions about how to develop change visions and how to communicate those visions to employees. Unit 3: The Change Process (1 - 1.5 hours) Identify aspects of a change that should be considered when analyzing a situation. Analyze a change situation. Prepare a plan for change. more...
Project Management Project Integration Management ... processes involved in Integration Management, as well as how to develop a preliminary project scope statement and a project management plan. You will also learn the inputs, tools, techniques, and outputs of managing, monitoring, and controlling project execution. Finally, you will learn about integrated change control and how configuration management is involved in that process.
Learn To: more...
Project Management Project Time Management ... required for project activities. Finally, you will learn how to develop and control a project's schedule.
Learn To:
Understand how to use Project Time Management and activity definition and sequencing.
Understand how to use activity resource estimating and activity duration estimating.
Understand schedule development.
Understand schedule control.
Audience:
The target more...
Project Management Human Resource Management ...acquiring effective team members. Finally, you will learn how to develop and manage a project team, including building team cohesiveness and managing conflict.
Learn To:
Understand the importance of the Human Resource Management in the project management process.
Understand the importance of Human Resource Planning in Human Resource Management.
Understand the importance of more...
Cross-Functional Teams Goal Setting in a Cross-Functional Team ...tional teams, how teams can develop a vision and mission, how to develop an action plan for a team, and how team members should set goals and objectives. Learn To Identify the characteristics of a cross-functional team. Identify the causes for success or failure of cross-functional teams. Choose six elements more...
Cross-Functional Teams Cross-Functional Team Development ...rgy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as evaluating and recognizing team successes. Learn To Apply the guidelines for effective team communication. more...
Motivation Motivating Through Rewards Recognition ...ewards and recognition can be beneficial for managers and how to develop a reward and recognition program. Learn To Identify how to make rewards and recognition motivational tools. Select examples of extrinsic and intrinsic motivators. Follow guidelines to make rewards and recognition effective. more...
Mentoring Implementing a Formal Mentoring Program ...es that can be implemented through mentoring programs and how to develop, implement, and evaluate the success of a mentoring program. It also covers steps for selecting mentors and mentees, steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To Identify the main difference between a mentor and a coach. more...
Mentoring Developing Your Mentoring Skills ...e student an overview of a mentor's job and competencies, how to develop strong mentoring relationships, and how to mentor effectively. The program covers steps for choosing mentees, elements that make mentoring work, and behaviors mentors should avoid. It also covers learning styles, how to maximize mentees' learning potential, and how to manage mentees appropriately. Learn To more...
Bullying in the Workplace Learn to recognize the symptoms of classic bullying behavior in the workplace. Become proactive: learn to transform strategic information into a successful action plan. Gain tips on how to develop a plan to effectively spot and stop bullying patterns. more...
Cultural Diversity for Teachers How to regard each individual as a culturally diverse entity, how to recognize stereotypes, and how to develop a personal awareness of exclusion are developed as essential skills for teachers in their classrooms, schools, and in their communities. more...
Fundamentals of Fiction Writing from Writers Online Workshops ...e applied to any long or short fiction form. You'll learn how to develop believable characters and let them speak and act for themselves. You'll learn how to set the stage, and make readers feel as if they are right there with your characters. You'll learn the basics of plot enough to prepare you to tackle any kind of fiction project. (If you're ready to start a specific project now, see our more...