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So You Wanna Be An ASP Programmer on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn how to develop your ASP skills and market yourself from an expert. more...
Authorware for Educators on-line e-learning cbt (computer based)study at homecourseware This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook more...
Learn Authorware In 45 Days on-line e-learning cbt (computer based)study at homecourseware ...how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version of Authorware. An instructor is available by e-mail more...
Starting A Business How To Develop An Effective Business Plan on-line e-learning cbt (computer based)study at homecoursewareSelf Directed You will learn how to develop, analyze and sell an effective business plan for your company or organization. more...
From Serebra Learning Corporation
Managing People : Your Coaching Style on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. When you coach you'll adopt a particular coaching style: you'll use more...
Cisco Designing Networks Part 3: Designing a Prototype on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This final course in the DCN curriculum identifies appropriate network management solutions for particular network structures. It also provides detailed information about the existing Cisco product solutions and products ranges. Finally, it teaches the learner how to develop, test and demonstrate a network prototype or pilot. more...
Project Management: Scope on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In Project Management: Scope, project managers learn about the importance of project scope in managing the project management process. They learn how to develop a project charter and write the scope statement for a project. In addition, they learn how to develop, organize, and use a work breakdown structure (WBS). more...
Project Management: Estimating Costs on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This program provides team members with the skills and processes necessary to estimate the cost of the resources needed for a project. Participants learn how to develop a cost baseline and overcome problems that will produce errors when estimating project costs. They also develop an understanding of the importance of cost control throughout a project's life. more...
Project Management: Quality Standards on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Participants in this program learn the importance of developing and fulfilling quality standards. They learn how to develop a project quality plan and avoid the costs of less-than-optimal quality. In addition, they learn some quality control techniques that they can use when managing a project. more...
Project Management: Risk Management on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Participants become familiar with the four phases involved with project risk management. They develop the skills they need to identify and analyze common sources of risk. They become familiar with the basic types of risk response and learn how to develop a risk management plan. more...
Project Management: Communications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In this program, participants develop the skills they need to create or open communication channels and disseminate project information in an effective and timely manner. They learn how to develop a communication management plan and acquire techniques for improving the communication of information. more...
Excellence in Service: Providing Superior Customer Service on-line e-learning cbt (computer based) In Excellence in Service: Providing Superior Customer Service, you will learn how to develop and maintain a positive attitude, show extra attentiveness to your customers, and use customer-friendly language. In addition, you will learn how to effectively solve customers' problems and benefit from their complaints. more...
Professional Assertiveness on-line e-learning cbt (computer based) ... more appropriate professional style? Do you want to know how to develop your professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive more...
Sales Negotiations Negotiation Strategies on-line e-learning cbt (computer based) In Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when more...
Managing For High Performance on-line e-learning cbt (computer based) ... a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers. The target for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in a governmental agency or nonprofit organization where increasing business complexity places a more...
Recruiting for the 21st Century The Market on-line e-learning cbt (computer based) It's the beginning of a new century and a new millennium, and the employment market is hot, hot, hot. Employee attitudes have shifted from "I'm sure glad I have a job" to "What have you done for me lately?" Boomers, members of the sociological phenomenon that has defined our culture since 1946, are getting ready to retire, and fewer workers from succeeding generations are available to step in. But more...
Visual Basic 6 0 ActiveX COM Part II on-line e-learning cbt (computer based) This course covers advanced topics related to ActiveX controls. It describes how to create your own ActiveX controls, discusses the dependency of ActiveX controls on their container applications and gives an overview of ambient properties and the User Control object. This course also introduces the ActiveX Control Interface wizard, which simplifies the creation and coding of a control and more...
Developing a Commerce Server 2000 Solution on-line e-learning cbt (computer based) To discuss how to develop a Commerce Server 2000 solution IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam more...
Project Management - Human Resource Management on-line e-learning cbt (computer based) In Project Management - Human Resource Management you will learn how to manage the human resources within a project including how to utilize the skills and abilities of each project team member and the characteristics and qualifications that effective project managers possess. You will also learn about the importance of proper planning before assembling a project team as well as the process for more...
Excellence in Service - Fundamentals for Employees on-line e-learning cbt (computer based) ...nce in Service: Fundamentals for Employees you will learn how to develop the skills needed to effectively relate to customers fulfill their needs and develop a positive customer service attitude. You will understand the importance of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between supporting more...
Excellence in Service - Building a Customer Service Team on-line e-learning cbt (computer based) In Excellence in Service: Building a Customer Service Team you will learn techniques to successfully select train and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will more...
Project Management - Project Time Management on-line e-learning cbt (computer based) In Project Management - Project Time Management you will learn about the various constituent processes you can use to manage time within a project. You will learn how to define and sequence project activities as well as how to estimate the resources and durations required for project activities. Finally you will learn how to develop and control a project?s schedule.  more...
Project Management: Scope on-line e-learning cbt (computer based) This program covers the components of project scope and the role of scope management in the project management process. Students learn how to gain project authorization, how to use common project selection methods, and how to write an end-deliverable description and a project charter while considering project constraints and assumptions. This program also teaches actions integral to scope planning more...
Project Management: Risk Management on-line e-learning cbt (computer based) This program covers classifying project risks, how to distinguish business risk from insurable risks, how to know when to take risks and when to avoid them, and the actions included in project risk management. In addition, this program provides instruction on how to identify and classify risks according to their level of impact, and how to use specific tools in risk identification. This program more...
Project Management: Contracts and Procurement on-line e-learning cbt (computer based) This program covers how to identify contract components, how to classify contracts, and how to determine when a contract is legally enforceable. In addition, students will learn important terms used in reading, interpreting, and negotiating contracts. This program also teaches the questions a project manager should ask during procurement, the skills used to conduct procurement successfully, and more...
MS Office 2000: FrontPage for Experts I on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course teaches the student how to develop a Web site and add navigation features to a Web site. The course also teaches the student to integrate Office components with a Web site, and publish and manage Web sites. more...
Oracle Report Builder: Controlling Reports on-line e-learning cbt (computer based) This course is the third in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates code PL/SQL triggers in a report and use Report Builder's built-in package. Finally building reports for different environments will be covered.  more...
360-Degree Feedback: Implementing a 360-Degree Program on-line e-learning cbt (computer based) 360-Degree Feedback Programs: Implementing a 360-Degree Program covers the 360-degree feedback process and explains how to develop a feedback questionnaire choose a collection method and select raters for 360-degree feedback. It also covers how to create training programs for providing and receiving feedback as well as how to analyze 360-degree feedback results develop an improvement plan and more...
Competitive Intelligence: Implementing a Competitive Intelligence System on-line e-learning cbt (computer based) Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization as well as the steps of the CI process. It also covers the types of CI systems and how to select one.  more...
Time Management: Developing a Plan on-line e-learning cbt (computer based) Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time how to identify goals and set priorities and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the more...
Time Management: Planning Your Day on-line e-learning cbt (computer based) Time Management: Planning Your Day gives students an overall view of how to manage their time on a daily basis to increase their productivity. The program covers how to develop a daily plan how to manage technology and how say ''no'' to doing too much. The program focuses on planning scheduling and concentration skills. It also covers how to handle e-mail the Internet and the telephone more...
Administrative Assistant Skills: Enhancing Your Skills on-line e-learning cbt (computer based) In Administrative Assistant Skills: Enhancing Your Skills you will learn how to communicate effectively be a team player and encourage cooperation when you do not have formal authority over others. You will also learn how to project a professional image dress professionally and practice effective conflict resolution when dealing with difficult people. In addition you will learn how to manage more...
Interpersonal Communication: Listening Skills on-line e-learning cbt (computer based) Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace.  more...
Strategic Decision Making: Making the Right Decision on-line e-learning cbt (computer based) Strategic Decision Making: Making the Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options as well as how to evaluate the options and make a final choice. In addition the program teaches the learner how to review and learn from his or her experience and the experiences of others.  more...
Motivation: Motivating Through Rewards and Recognition on-line e-learning cbt (computer based) In Motivation: Motivating Through Rewards and Recognition you will learn how to use different types of reward and recognition to motivate employees. You will also learn what types of reward and recognition are de-motivating to employees. In addition you will learn how using rewards and recognition can be beneficial for managers and how to develop a reward and recognition program.  more...
Mentoring: Implementing a Formal Mentoring Program on-line e-learning cbt (computer based) Mentoring: Implementing a Formal Mentoring Program offers the student an overview of mentoring basics how mentoring programs can benefit organizations and the roles and desirable competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop implement and evaluate the success of a mentoring program. It also more...
Mentoring: Developing Your Mentoring Skills on-line e-learning cbt (computer based) Mentoring: Developing Your Mentoring Skills offers the student an overview of a mentor's job and competencies how to develop strong mentoring relationships and how to mentor effectively. The program covers steps for choosing mentees elements that make mentoring work and behaviors mentors should avoid. It also covers learning styles how to maximize mentees' learning potential and how to manage more...
Cross-Functional Teams: Goal Setting in a Cross-Functional Team on-line e-learning cbt (computer based) Cross-Functional Teams: Goal Setting in a Cross-Functional Team covers the elements and structure of cross-functional teams and how cross-functional teams can set goals. The program also covers the characteristics of cross-functional teams how they are formed and managed and the causes for success or failure. In addition the program touches on how steering committees and sponsors support more...
Cross-Functional Teams: Cross-Functional Team Development on-line e-learning cbt (computer based) Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication achievement and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges as well as more...
Cross System Product V.3 Appl Programming on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Teaches how to develop, create and edit a CSP application. more...
From 123-CBT Computer Based Training
Windows 2000 Upgrading from Windows NT 4 0--Part 2 on-line e-learning cbt (computer based)cd rom ...ver to Windows 2000 Server. L earn To: Identify how to develop a domain upgrade strategy and operating system upgrade path for upgrading from a domain from Windows NT 4.0 to Windows 2000. Identify how to upgrade a domain from Windows NT 4.0 to Windows 2000. Identify how to perform the administrative tasks during a domain upgrade. C ontent Emphasis Skills-Basedmore...
Oracle Report Builder Controlling Reports on-line e-learning cbt (computer based)cd rom ...oper/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report template. Modify template regions Register a predefined template. Add an image to a predefined more...
Competitive Intelligence Implementing a Competitive Intelligence System on-line e-learning cbt (computer based)cd rom ...erview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one. Learn To Identify the benefits of competitive more...
Self Development Developing Rapport Through Communication on-line e-learning cbt (computer based)cd rom ...ls who want to develop their communication skills a learn how to develop rapport in the workplace. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Developing Communication Fundamentals (0.5 - 1 hour) more...
Time Management Planning Your Day on-line e-learning cbt (computer based)cd rom ... basis to increase their productivity. The program covers how to develop a daily plan, how to manage technology, and how say ''no'' to doing too much. The program focuses on planning, scheduling, and concentration skills. It also covers how to handle e-mail, the Internet, and the telephone productively. Learn To Identify the benefits of planning. more...
Time Management Developing a Plan on-line e-learning cbt (computer based)cd rom ...se of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time on a daily basis. Students also learn how to price their time, how to conduct a time audit, and how to correctly identify and control poor time management personality types. Learn To more...
Career Development Excelling in Your Career on-line e-learning cbt (computer based)cd rom Career Development: Excelling in Your Career offers the student an overview of how to excel at work, market personal skills, and stay competitive in his or her career. The program covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the more...
Creativity Innovation Promoting Team Creativity on-line e-learning cbt (computer based)cd rom ...program is for managers or team leaders who want to learn how to develop creative teams and conduct creative team sessions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Organizing Creative Teams (0.5 - 1 hour) more...
Interpersonal Communication Listening Skills on-line e-learning cbt (computer based)cd rom ...Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program, you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace. more...
Excellence in Service Fundamentals for Employees on-line e-learning cbt (computer based)cd rom ...ce in Service: Fundamentals for Employees, you will learn how to develop the skills needed to effectively relate to customers, fulfill their needs, and develop a positive customer service attitude. You will understand the importance of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between more...
Excellence in Service Building a Customer Service Team on-line e-learning cbt (computer based)cd rom ...search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will meet your organization a a s needs. Learn To: Identify how to find quality employees and interview them while following employment laws. Identify how to train employees appropriately to strengthen your customer service team. more...
360-Degree Feedback Implementing a 360-Degree Program on-line e-learning cbt (computer based)cd rom ...ogram covers the 360-degree feedback process and explains how to develop a feedback questionnaire, choose a collection method, and select raters for 360-degree feedback. It also covers how to create training programs for providing and receiving feedback, as well as how to analyze 360-degree feedback results, develop an improvement plan, and present 360-degree feedback results. Learn To more...
Strategic Decision Making Making the Right Decision on-line e-learning cbt (computer based)cd rom ...rate options and select the best one. The program details how to develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others. Learn To Identify the techniques for developing options. more...
Six Sigma Managing Six Sigma Projects on-line e-learning cbt (computer based)cd rom ...rship support activities. Identify how to develop an internal support network. Identify ways of transforming staff functions. Simulation Overview: In the simulation at the end of this unit, you will meet with Stephen Johnson, a Product Manager with Icon International, to discuss his concerns about the more...
Essentials of Management Succeeding as a New Manager on-line e-learning cbt (computer based)cd rom ...titude as a manager, the different methods of management, how to develop your own management style, and what to expect when people learn that you are a new manager. Unit 2: Making a Positive First Impression (0.5 - 1 hour) Conduct a successful first meeting with your employees. Cover the four appropriate topics when discussing expectations with more...
Total Quality Management Principles on-line e-learning cbt (computer based)cd rom ...ess. Learn To Recognize how to develop a customer needs map. Identify the four stages of team development. Identify steps in developing a methodology for process improvement. Identify steps for generating a quality-planning roadmap. Identify guidelines more...
Managing Change Implementing the Change Process on-line e-learning cbt (computer based)cd rom ...les Manager. She will ask you a number of questions about how to develop change visions and how to communicate those visions to employees. Unit 3: The Change Process (1 - 1.5 hours) Identify aspects of a change that should be considered when analyzing a situation. Analyze a change situation. Prepare a plan for change. more...
Project Management Project Integration Management on-line e-learning cbt (computer based)cd rom ... processes involved in Integration Management, as well as how to develop a preliminary project scope statement and a project management plan. You will also learn the inputs, tools, techniques, and outputs of managing, monitoring, and controlling project execution. Finally, you will learn about integrated change control and how configuration management is involved in that process. Learn To: more...
Project Management Project Time Management on-line e-learning cbt (computer based)cd rom ... required for project activities. Finally, you will learn how to develop and control a project's schedule. Learn To: Understand how to use Project Time Management and activity definition and sequencing. Understand how to use activity resource estimating and activity duration estimating. Understand schedule development. Understand schedule control. Audience: The target more...
Project Management Human Resource Management on-line e-learning cbt (computer based)cd rom ...acquiring effective team members. Finally, you will learn how to develop and manage a project team, including building team cohesiveness and managing conflict. Learn To: Understand the importance of the Human Resource Management in the project management process. Understand the importance of Human Resource Planning in Human Resource Management. Understand the importance of more...
Cross-Functional Teams Goal Setting in a Cross-Functional Team on-line e-learning cbt (computer based)cd rom ...tional teams, how teams can develop a vision and mission, how to develop an action plan for a team, and how team members should set goals and objectives. Learn To Identify the characteristics of a cross-functional team. Identify the causes for success or failure of cross-functional teams. Choose six elements more...
Cross-Functional Teams Cross-Functional Team Development on-line e-learning cbt (computer based)cd rom ...rgy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as evaluating and recognizing team successes. Learn To Apply the guidelines for effective team communication. more...
Administrative Assistant Skills Excelling as an Admin Assistant on-line e-learning cbt (computer based)cd rom ...e. Demonstrate an understanding of how to develop a positive attitude. Simulation Overview: In this simulation, you are the new Administrative Assistant in the Accounting Department of Icon's San Francisco Division. Anita Cobb, your supervisor in the department, has asked to have a quick meeting with you. The department is more...
Windows 2000 Upgrading from Windows NT 4 0--Part 2 on-line e-learning cbt (computer based)cd rom ...ver to Windows 2000 Server. L earn To: Identify how to develop a domain upgrade strategy and operating system upgrade path for upgrading from a domain from Windows NT 4.0 to Windows 2000. Identify how to upgrade a domain from Windows NT 4.0 to Windows 2000. Identify how to perform the administrative tasks during a domain upgrade. C ontent Emphasis Skills-Basedmore...
Frontline Leadership Preparing to Lead on-line e-learning cbt (computer based)cd rom ...ed for all employees in an organization who want to learn how to develop leadership characteristics. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Learning Organization (0.5 - 2 hours) List the more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom ...ewards and recognition can be beneficial for managers and how to develop a reward and recognition program. Learn To Identify how to make rewards and recognition motivational tools. Select examples of extrinsic and intrinsic motivators. Follow guidelines to make rewards and recognition effective. more...
Mentoring Implementing a Formal Mentoring Program on-line e-learning cbt (computer based)cd rom ...es that can be implemented through mentoring programs and how to develop, implement, and evaluate the success of a mentoring program. It also covers steps for selecting mentors and mentees, steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To Identify the main difference between a mentor and a coach. more...
Mentoring Developing Your Mentoring Skills on-line e-learning cbt (computer based)cd rom ...e student an overview of a mentor's job and competencies, how to develop strong mentoring relationships, and how to mentor effectively. The program covers steps for choosing mentees, elements that make mentoring work, and behaviors mentors should avoid. It also covers learning styles, how to maximize mentees' learning potential, and how to manage mentees appropriately. Learn To more...
Mentoring Using a Mentor to Your Advantage on-line e-learning cbt (computer based)cd rom ... Audience Employees and team members who want to learn how to develop a strong relationship with their mentor and gain the most from being mentored. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options Japanese, US English, French Total Learning Time 2 to 4 hours Objectives Unit 1: Becoming an more...
From JED New Media inc.
Bullying in the Workplace on-line e-learning cbt (computer based) Learn to recognize the symptoms of classic bullying behavior in the workplace. Become proactive: learn to transform strategic information into a successful action plan. Gain tips on how to develop a plan to effectively spot and stop bullying patterns. more...
From Backup Training Corporation
Cultural Diversity for Teachers on-line e-learning cbt (computer based)cd rom How to regard each individual as a culturally diverse entity, how to recognize stereotypes, and how to develop a personal awareness of exclusion are developed as essential skills for teachers in their classrooms, schools, and in their communities. more...
From F+W Publications, Inc.
Fundamentals of Fiction Writing from Writers Online Workshops on-line e-learning cbt (computer based) ...e applied to any long or short fiction form. You'll learn how to develop believable characters and let them speak and act for themselves. You'll learn how to set the stage, and make readers feel as if they are right there with your characters. You'll learn the basics of plot enough to prepare you to tackle any kind of fiction project. (If you're ready to start a specific project now, see our more...



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