How To Resolve Conflict Training

HVS Training Hvs training based in Gosport Hampshire near Portsmouth, can deliever Door supervisors level 2 training, static security officer level 2, retail security officer level 2, arrest and plastic restaint (APR), city and guilds conflict management 1884, first aid at work, first aid at work refresher, first aid appointed person, emergency first aid, manual handling and AED more...

West Herts College ... the importance of self-awareness and acting proactively; how to resolve conflict and how to learn from conflict. Unit 2 - Conflict Management: * introduction to communication skills and Conflict Management * self-awareness * avoiding conflict * effective communication and customer service skills * recognising and defusing conflict * maintaining space * defusing high risk conflict  more...