Online Hr Compliance eLearning

INSIDER TRADING INSIDER TRADING  more...

Antitrust Antitrust  more...

Workplace Diversity Awareness Curriculum Workplace Diversity Awareness Curriculum  more...

Code of Conduct Curriculum Code of Conduct Curriculum  more...

Conflict of Interest Curriculum Conflict of Interest Curriculum  more...

Interviewing Hiring Practices Curriculum Interviewing & Hiring Practices Curriculum  more...

Workplace Ethics Curriculum Workplace Ethics Curriculum  more...

Affirmative Action and the EEO HRCI PHR Affirmative Action and the EEO (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI  more...

Connectors Transport Rules and Message Compliance in Exchange Server 2007 Connectors, Transport Rules, and Message Compliance in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) The SMTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured  more...

Fair Labor Standards Act FLSA Fair Labor Standards Act (FLSA) The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to  more...

Interviewing Hiring Practices Interviewing & Hiring Practices This course will present strategies for exercising sound judgment in the hiring and interviewing process. It will help managers and supervisors with hiring authority to recognize and avoid discrimination in the recruitment process. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker,  more...

Record Retention Record Retention Does your company have a formal policy for how to retain and dispose of its records? Do you know what records you need to retain, how long you should retain them for, and which disposal techniques you should use? Following the Arthur Andersen case, many companies are reexamining what documents they keep and how long they must keep them. Having a carefully planned and  more...

Independent Contractors Temporary Employees Independent Contractors & Temporary Employees Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear  more...

Documenting Discipline Documenting Discipline Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or  more...

Code of Conduct Awareness Code of Conduct Awareness A code of conduct is a key part of the ethical framework in any organization. It should outline an organization's key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching  more...

Workplace Ethics Workplace Ethics The corporate scandals in recent years have highlighted the need for the development of corporate and legal standards for ethical conduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the  more...

Workplace Diversity Awareness Workplace Diversity Awareness In today's workplace, organizations increasingly are experiencing a diverse community of employees and customers. Having and knowing how to respond to a diverse workforce can enhance an organization's ability to cope with changing workplace dynamics, and expand the creativity of the organization while at the same time facilitating staff retention and  more...

Antitrust - Overview Antitrust - Overview Antitrust laws prohibit business practices that undermine competitiveness or are considered to be unfair. The term 'antitrust' derives from US legislation that was originally formulated to combat business trusts now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act.  more...

Antitrust - Talking with the Competition Antitrust - Talking with the Competition Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can  more...

Antitrust - Trade Associations Antitrust - Trade Associations This course outlines antitrust legislation as it applies to trade associations and describes how such associations can avoid antitrust violations. Competitors join a trade association to pursue a common business purpose. This makes such associations especially susceptible to antitrust investigation under federal and state laws, such as Section 1 of the Sherman  more...

Workplace Violence Workplace Violence This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of  more...

Anti-Money Laundering Anti-Money Laundering This course provides basic information on US money laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by  more...

Understanding the Risks of Using Internet Media Electronic Communications Understanding the Risks of Using Internet Media & Electronic Communications Regular use of the Internet and electronic communications is a way of life for most people, as technology makes it easier to communicate with coworkers, clients, family, and friends. The near constant availability of e-mail, social and professional networking web sites, personal digital assistants (PDAs), cell  more...

Foreign Corrupt Practices Act Foreign Corrupt Practices Act US firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The Act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the Act can impact your business and gives advice on the steps you can take to  more...

Intellectual Property Overview Intellectual Property Overview Employees are often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the  more...

Trade Secrets Trade Secrets A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that  more...

Understanding the Americans with Disabilities Act ADA Understanding the Americans with Disabilities Act (ADA) This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure  more...

Conflicts of Interest in the Workplace Conflicts of Interest in the Workplace This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with  more...

Rightful Employment Termination Rightful Employment Termination One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself  more...

Equal Employment Opportunity Discriminatory Practices in Hiring Equal Employment Opportunity & Discriminatory Practices in Hiring Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges  more...

Privacy Information Security Privacy & Information Security Information about individuals is used by businesses to provide customers with a huge array of targeted goods and personalized services that consumers have come to expect. If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business  more...

Procurement Integrity Procurement Integrity Integrity in the procurement and acquisition process is essential to ensuring fairness in the selection and awarding of contracts through a competitive bid process. Prior abuses of these processes led to the passage of the Procurement Integrity Act. The purpose of the act is to protect the federal agency procurement process from federal employees or contractors who  more...

FMLA Leave and More FMLA Leave and More A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle  more...

Promoting a Substance-free Workplace Promoting a Substance-free Workplace Substance abuse is a pervasive problem in society, so it's no surprise that it carries over into the workplace. According to statistics compiled by the National Institute on Drug Abuse, nearly 75 of all adult illicit drug users are employed, as are most binge and heavy alcohol users. Substance abusers are more likely to be late or absent from work, change  more...

Code of Conduct Company Template Code of Conduct Company Template The purpose of this course is to familiarize your employees with your company's Code of Conduct and any other related policies that define your expectations for their conduct as an employee of your company. This course is designed to serve as a customizable template for that purpose. Topics can be removed or modified to suit your company's requirements.  more...

Integrity in the Workplace Integrity in the Workplace Whistleblowing and ethics in the workplace have been in the headlines over the past few years because high-profile employees have blown the whistle on large public companies, such as Enron and WorldCom. However, integrity and ethics in the workplace are not just for large, high-profile companies. Almost every employer is subject to state or federal laws and  more...

Preventing Fraud Abuse Preventing Fraud & Abuse Private investors and business entities lose millions of dollars every year to fraudulent schemes, such as embezzlement, false insurance claims, investment scams, and double billing. Through stepped-up government regulations and tough anti-fraud laws, the business world has come a long way in cracking down on fraud. However, there is still great need for employees at  more...

Sarbanes-Oxley What You Need to Know Sarbanes-Oxley: What You Need to Know Sparked by a wave of dramatic corporate and accounting scandals, the Sarbanes-Oxley Act was signed into law on July 30, 2002. The law is intended to protect investors by improving the accuracy and reliability of corporate disclosures required by law, and to enforce compliance by making both corporations and individuals accountable for their actions via  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens I-9 Compliance: Verifying Employment Eligibility of US & Non-US Citizens Many people come to the United States in search of employment opportunities. While many of these people enter the country legally and have authorization to work here, there are many others who reside in the US illegally. Section 274A of the Immigration and Nationality Act (INA) requires employers to hire only  more...

Conflict of Interest Simulation Conflict of Interest Simulation In this simulation experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The  more...

Ethical Decision Making Simulation Ethical Decision Making Simulation Ethical distinctions are rarely distinct, which poses a problem for many businesses and their employees. How can decision makers ensure their policies and choices adhere to ethical standards and maintain a positive public image? The answer isn't simple, but by utilizing an ethical framework and weighing decisions against ethical filters, corporate officers,  more...

Illegal Insider Trading Simulation Illegal Insider Trading Simulation You're a computer support specialist for GenTronic Labs, a publicly-traded, cutting-edge biotechnology company that has several promising new drugs in various stages of development. You own GenTronic Labs stock shares that you bought through an employee stock purchase plan. One day, your coworker and friend, Clay Lennon, tells you that in a few days, the  more...

Interviewing Hiring Practices Simulation Interviewing & Hiring Practices Simulation In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement  more...

Workplace Diversity Awareness Simulation Workplace Diversity Awareness Simulation During this simulation, you will be employed as a human resources generalist for a growing environmental design firm. Though the company complies with all equal opportunity hiring practices and labor policies, it has failed to directly address the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a  more...

Environmental Management Systems EMS Environmental Management Systems (EMS) Historically, companies have managed their own environmental challenges in response to external pressure from government agencies, environmental interest groups, and citizens focusing mainly on regulatory compliance. Today, companies recognize the importance of sound environmental management practices that result in economic gain. The International  more...

DOT Drug and Alcohol Awareness DOT Drug and Alcohol Awareness Drug and alcohol abuse by employees is a common cause of workplace problems, such as accidents and ineffective work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in  more...

Lead and Cadmium Lead and Cadmium Failure to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory  more...

Managing Workplace Harassment Complaints Simulation Managing Workplace Harassment Complaints: Simulation You're the general manager of a corporately owned branch of Pennywise Rental Car, one of the largest car rental companies in the world. The company has provided you with workplace harassment training for managers. All of the employees at this particular Pennywise location report to you. When one of the rental agents, Violet Pham, comes to  more...

Dealing With Sexual Harassment Simulation Dealing With Sexual Harassment : Simulation You're a junior underwriter at HWCK Insurance Company. The company has over 20,000 employees, and you began working there just ten months ago. Sexual harassment training was an element of your new employee orientation. Your boss, the life underwriting manager, has always been nice to you, but lately has begun complimenting your appearance in ways  more...

Attorney Client Privilege Attorney Client Privilege This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and  more...

Doing Business on the Internet Doing Business on the Internet The use of the Internet as a means of doing business has changed the way in which business transactions can take place forever. Business can be conducted across vast geographical distances with a much greater degree of ease than was possible even twenty years ago. However, while advancements in technology have enabled the development of new business models, the  more...

Doing Business with the Government Doing Business with the Government This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition Supervisor & Manager Sexual Harassment Awareness (Multi-State Edition) Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources  more...

Employee Sexual Harassment Awareness Employee Sexual Harassment Awareness Overview/Description Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual  more...

CISSP Domain Legal Regulations Investigations Compliance CISSP Domain: Legal Regulations, Investigations & Compliance (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Computer crime is a major area of concern for everyone from the standard end user to the enterprise environment. Government agencies and corporate groups have come together to create rules and  more...

Hazardous Waste Generator RCRA Hazardous Waste Generator (RCRA) This course provides basic information on hazardous waste determination and characterization. In addition, this course describes the three types of generator status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the  more...

Workplace Inspections Workplace Inspections Employers have a responsibility to maintain safe working conditions for their employees and to comply with the government health and safety standards that are applicable to their establishments. They must also ensure that employees have and use personal protective equipment when required for safety and health as they do their jobs. When employees stay whole and healthy,  more...

HIPAA Privacy Essentials HIPAA Privacy Essentials This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key  more...

Information Security Program Development Metrics Implementation Information Security Program Development: Metrics & Implementation ISACA Certified Information Security Manager Certified Information Security Manager® The implementation of an information security program can be time consuming but, if done properly, it will ensure that your company is able to meet its security objectives. This course examines the elements necessary for implementing and  more...

Exchange Server 2010 Transport Rules Message Compliance Security Exchange Server 2010 Transport Rules, Message Compliance & Security Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) As e-mail is now the most popular form of business communications, messages that contain sensitive information need to be protected. Information Rights Management (IRM) can provide protection for messages both online and  more...

Exchange Server 2010 Public Folders Messaging Records Mgmt Exchange Server 2010 Public Folders & Messaging Records Mgmt. Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Organizations process an increasingly large volume of e-mail every day. To ensure compliance with legal requirements or company policy, messaging records management (MRM) can be used. The two main components of MRM are retention  more...

Planning for Exchange Server 2010 Planning for Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Microsoft Exchange Server 2010 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, there has been key improvements in the areas of security and compliance, unified  more...

Cisco TSHOOT 1 0 Maintaining Troubleshooting Network Security Solutions Cisco TSHOOT 1.0: Maintaining & Troubleshooting Network Security Solutions Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Any network that is deployed needs to be secured. The level of security that you need and the features that will be deployed are dependent on the organization and its security policies. Implementation of infrastructure security has a  more...

Active Directory Admin in MS Win Server 2008 Active Directory Admin. in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Planning and implementing an enterprise administrative structure and an enterprise Group Policy strategy are tasks that are of utmost importance to an Enterprise Administrator. Designing the Active Directory Domain Services (AD DS) administrative model  more...

Software Updates Compliance Mgmt in MS Win Server 2008 Software Updates & Compliance Mgmt. in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator One aspect that should not be overlooked when planning an infrastructure is the requirement for patch management and system compliance. Enterprise administrators must be aware of the approaches and tools that are available to them before  more...

Government Contracting Essentials Government Contracting Essentials Overview/Description This course will provide a resource for employees of organizations who do business with the federal government and who therefore need to know how various federal laws that govern the contracting process affect their operations. Note that there may be special local or state rules that also apply, but those are not addressed in this  more...

BIS Export Controls and Antiboycott Provisions BIS Export Controls and Antiboycott Provisions After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or  more...

Enterprise Data Cloud Interaction Enterprise Data & Cloud Interaction This course provides a closer look at enterprise resources in the cloud and the use of cloud storage services. Cloud storage is of key interest to many consumers as it has a number of advantages over traditional data storage. Cloud-stored data is available from any location that has Internet access. However, depending on the type of business and data, some  more...

Insider Trading Insider Trading Illegal insider trading is harmful to the marketplace and can seriously undermine investor confidence. This course will explore the laws that govern the trading of stocks and other securities by corporate insiders and describe the role the Securities and Exchange Commission plays in enforcement. It will also discuss the civil and criminal penalties for insider trading and the  more...

EU Privacy Data Security EU Privacy & Data Security The legal basis for privacy and data security in the EU is set out in Directive 95/46/EC, known as the Data Protection Directive, which was issued in October of 1995. EU member states were required to enact laws to carry out the Directive. The main purpose of the Directive is two-fold. First it aims to protect individuals' personal data. Second, it seeks to ensure  more...

Union Awareness Union Awareness The proposed Employee Free Choice Act and recent decisions by the National Labor Relations Board have sparked a renewed focus on labor unions and their role in the modern workplace. This course will provide an overview of workers' rights under the various US labor laws, as well as employers' rights and obligations with respect to union activity. This course was developed with  more...

Safety Director Program (OSHA Emphasis) This course is aimed at new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. The  more...

OSHA 8-Hour Hazwoper Refresher The goal of this OSHA mandated training is to provide personnel involved with the clean-up of hazardous waste sites the knowledge to safely work in a hazardous environment. This course can be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a  more...

DOT Hazardous Materials Transportation This course covers the fundamentals of shipping hazardous materials. Our 10 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed.  more...

Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...

Laboratory Audit Essentials Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...

Hazard Communication (HazCom) To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...

Shipping Infectious Substances (IATA and DOT) This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49  more...

Legal Research and Writing This course guides students on how to do legal research and writing. After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents. The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should  more...

How To Master Human Resources Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

HIPAA Privacy Training & Certification Program Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...

401(k) Training & Certification Program Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...

Cafeteria Plan Training & Certification Program Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are  more...

Manufacturing Statistics Personal Training Library The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement  more...

Six Sigma Black Belt Personal Training Library The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project  more...

Shipping with Dry Ice This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can  more...

RCRA and DOT Refresher This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...

IATA Dangerous Goods "IATA Dangerous Goods Training" has been designed with specific exercises related to the transportation of dangerous goods by air from a shippers perspective. This course covers the fundamentals of shipping dangerous goods by air according to the IATA regulations. Our 10 step approach encompasses all of the activities which must be addressed when preparing a dangerous goods for shipment by air.  more...

IATA Productos Peligrosos "IATA Capacitacion de Productos Peligrosos" se ha dise ado con los ejercicios espec ficos relacionados con el transporte de productos peligrosos por el aire de una perspectiva de los expedidores. Este curso cubre los fundamentos de los productos peligrosos del env o por aire seg n las Regulaciones del IATA. Nuestro acercamiento de 10 pasos abarca todas las actividades que deben ser tratadas al  more...

Lab Safety and Chemical Hygiene In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...

Stack Sampling Methods 1-5 US-EPA Methods 1-5 are sampling methods developed for sampling of particulate emissions from stationary sources such as power plants and other industrial facilities. These methods appear in title 40, part 60 of the Code of Federal Regulations (referred to as 40 CFR 60). This course serves as an introduction to the methods and provides a basic understanding of the concepts, equipment, procedures  more...

M ©todos de Muestreo de la Chimenea de EPA 1 - 5 La Agencia de Protecci n Ambiental de los E.E.U.U. (EPA) regula las emisiones de part culas en el aire debido a las condiciones peligrosas que estas part culas crean, induciendo problemas tales como enfermedad respiratoria, la lluvia cida, y el cambio del clima. M ©todos 1-5 de EPA procedimientos del contorno para determinar emisiones de part culas de fuentes inm viles tales como  more...

Control of Hazardous Energy (Lockout/Tagout) This course provides training as required by OSHA's Control of Hazardous Energy (Lockout/Tagout) Standard (29CFR 1910.147). Material covered in the course includes a thorough review of the Standard, its applications and limitations and major compliance requirements including training, assistance in identifying responsible staff, and preparation and organization of an equipment inventory, You will  more...

RCRA Hazardous Waste Management for Generators The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste  more...

Violence in the Workplace This isn ™t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a  more...

Aerial Lift Safety Training Need a lift? We do the driving as you learn about safety training while using aerial lift equipment with our Aerial Lift safety-training course. Welcome to Aerial Lift Safety Training Need a lift? We do the driving as you learn about safety training while using aerial lift equipment with our Aerial Lift safety-training course. Learn the types of aerial lift accidents that commonly injure workers  more...

Back Injury Protection Back by popular demand, Back Injury Prevention! This trendy safety course gets everyone involved. Welcome to Back Injury Protection ?Back? by popular demand, Back Injury Prevention! This trendy safety course gets everyone involved. Whether you have to lift, push, pull, or move objects of any size for work, or if you arrange places for others to work, this course is for you. Virtually eliminate  more...

Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. With our  more...

Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little space to clean, and they always have that cozy lived in feeling. On the other, you are just a few inches of metal away for being crushed and drowned, and only a few minutes away from suffocating. Welcome to Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little  more...

Defensive Driving What`s the most dangerous thing you do? You might hand glide? Sky dive? Hunt? Deep-sea dive? Smoke? No! They probably didn`t tell you in driver`s training, but the most hazardous activity in which you`ll ever engage is driving a vehicle on public roads. Welcome to Defensive Driving What`s the most dangerous thing you do? You might hand glide? Sky dive? Hunt? Deep-sea dive? Smoke? No! They  more...

Fall Protection You know that dream where, arms and legs flailing, you get smaller as your voice trails away and everything accelerates away from you as you fall into an endless pit. Well, in the real world, it`s not a dream; it`s a nightmare, and endless pits are a fairy tale. In reality, it`s not the fall that scares you; it`s the sudden stop at the bottom. Welcome to Fall Protection You know that dream where,  more...

Forklifts Lurking in your manufacturing plants, creeping around your docks, and looming on your construction sites is an untold danger. Weighing more than a car, and possessing the power to lift even more, they can bring down the house with one wrong move. Forklifts! Welcome to Forklifts Lurking in your manufacturing plants, creeping around your docks, and looming on your construction sites is an untold  more...

Hearing Conservation/Noise Control ZaaaaBOOM! ClaZAM! No, you`re not reading a comic book; you have just entered a modern work place. Mega ton machines stamp, press, fashion, mold, and whirr the products around that become the objects in our daily life. Hearing Conservation/Noise Control ZaaaaBOOM! ClaZAM! No, you`re not reading a comic book; you have just entered a modern work place. Mega ton machines stamp, press, fashion, mold,  more...

How to Control Your Worker ™s Compensation Cost Cut! That ™s a wrap! With our safety-training course How to Control Worker ™s Compensation Costs , you will begin to leave many of those workers ™ compensation bills on the cutting room floor. How to Control Your Worker`s Compensation Costs Cut! That?s a wrap! With our safety-training course ?How to Control Worker?s Compensation Costs?, you will begin to leave many of  more...

How to have an Effective Safety Committee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. How to Have an Effective Safety Comittee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. You head out for a weekend of fun in the wild, but as you arrive back in your driveway late Sunday night, you really wish you had brought the food along. Our new safety  more...

Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis.  more...

Ladder Safety Training Program Going up? Elevate the level of workers ™ knowledge so they can safely use this common but dangerous equipment, the ladder. Welcome to Ladder Safety Training Program Going up? Elevate the level of workers? knowledge so they can safely use this common but dangerous equipment, the ladder. In our Ladder Safety-training program, learn to select the appropriate ladder for your application,  more...

Lockout Tagout How much is a hand, an eye, or even a life worth? We ™re sure that this is a question your company never wants to answer. Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different.  more...

Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That ™s right, the modern office. Welcome to Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That?s right, the modern office. You?re not the first to try this brew; others around you are suffering too. In  more...

OSHA Record Keeping and Documentation With this important safety training, you may not make it into the Guinness © book of world records, but you will master the tools needed to implement an effective safety program and satisfy OSHA requirements. OSHA Record Keeping and Documentation With this important safety training, you may not make it into the Guinness? book of world records, but you will master the tools needed to  more...

Personal Protective Equipment One small step for man, one giant leap for mankind. Hopefully no environment your workers face will be as inhospitable as the moon, but it is still important for each worker to recognize when personal protective equipment (PPE) is needed, what PPE is needed, what it can do, and how to care for it. Welcome to Personal Protective Equipment ?One small step for man, one giant leap for mankind.?  more...

Respiratory Protection If you ™re barely breathing, and you can ™t find the words, then you need our new safety course, Respiratory Protection. Welcome to Respiratory Protection If you?re barely breathing, and you can?t find the words, then you need our new safety course, Respiratory Protection. This course is intended to be part of OSHA training for anyone who works in or near where poisonous gases or  more...

Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won ™t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting  more...

Supervisor`s Role in Preventing Accidents A supervisor has to be Superman today with ISO standards, production goals, launch targets, human resources, and more. And that ™s just before lunch. Supervisor`s Role in Preventing Accidents A supervisor has to be Superman today with ISO standards, production goals, launch targets, human resources, and more. And that?s just before lunch. In our OSHA safety-training program, the  more...

Trenching and Excavation Dig it, man; this is groovy! No this course won ™t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. Welcome to Trenching and Excavation Dig it, man; this is groovy! No this course won?t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. You may not be  more...

Violence in the Workplace This isn ™t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a  more...

Work Zone and Heavy Equipment you ™re moving into a land of both shadow and substance, of things and ideas; you ™ve just crossed over into the Work Zone. Discover what causes most work zone fatalities and injuries. Welcome to Work Zone and Heavy Equipment ??you?re moving into a land of both shadow and substance, of things and ideas; you?ve just crossed over into the Work Zone.? Discover what causes most work  more...

Bloodborne Pathogens This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing This course provides training as required by OSHA's Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to the safety of the tattoo artist or body piercer. A  more...

Business Ethics Conduct Policy Statements It is widely agreed that every company needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner  more...

Certified Compliance Inspector of Stormwater (CCIS Certificate) The 6-hour CCIS online certification class educates and certifies municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) The 8-hour CPSWPP online stormwater training and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP are also certified to implement and inspect sites for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program  more...

COBRA Training & Certification Program Learn how to adminster the federally-mandated COBRA rules and earn a "Certified COBRA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as  more...

Comunicaci n Del Peligro (HazCom) Para Proteger trabajadores expuestos a los productos qu micos peligrosos en todos los sectores industriales, el Gobierno Federal estableci el Est ndar de la Comunicaci n del Peligro del OSHA (HazCom) 1910.1200, tambi ©n conocido como la lay de "derecho para saber". Este est ndar se basa en un concepto simple: los empleados tienen una necesidad y un derecho de saber los peligros y las  more...

Copyright Law Basics & Workplace Activities Copyright law affects the workplace activities of many employees on a daily basis. Copyright protection extends to newspaper and magazine articles, instructional videos, web sites, computer Courses, and even elevator music. Most people recognize the presence of a copyright by the symbol ©, but even in the absence of the symbol the material may be protected by copyright law. Copyright Law  more...

Effective Management Principles Within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are  more...

Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is  more...

Fair & Unfair Competition Rules The rules regarding what is fair and unfair competition affect virtually all of a company's business decisions hiring, marketing, sales, customer-relations, and research and development, among others and are important for employees to understand. Violations of these rules can be very damaging to a company generally and, in some cases, to individual employees. Unfair Competition The rules  more...

Hazardous Waste Manifest Update This short course provides updated information on the recent changes to the Hazardous Waste Manifest. The course has been designed to cover the changes to the manifest requirements as well as how comply with the off-site shipment of hazardous waste. On March 4, 2005, the U.S. Environmental Protection Agency (EPA) published a Final Hazardous Waste Manifest System Rule, which becomes effective on  more...

Health Insurance Portability and Accountability Act Training This course will provide Health Insurance Portability and Accountability Act training. We will be covering the five pieces of HIPAA legislation Transactions, Code Sets, Privacy, Security, and Unique Health Identifier. All users interacting with Health Information are required by federal law to have HIPAA training. Designed for everyone that deals with the healthcare industry, this course is  more...

Learning to Avoid Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Questionable Interview Questions Many aspects of employment are heavily regulated in the  more...

MSHA Part 46 Refresher This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines. This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements.  more...

MSHA Part 48 Surface Mining Refresher This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 48 requirements for most above-ground mines or above-ground operations at underground mines. Part 48 applies to coal mines, underground metal and nonmetal mines, surface metal mines, and certain surface nonmetal mines that are not in the following industries: surface stone, surface clay, sand and  more...

Record Management & Retention Policy Use A company's corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an  more...

Stormwater Subcontractor Short Course The 1 hour online Subcontractor Short Course educates subcontractors on the basics of stormwater compliance, and the importance of protecting and maintaining BMPs on a construction site. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved  more...

Trade Secrets & Their Protection Protecting trade secrets is more important than ever today, as companies look for ways to get ahead and stay ahead of the competition. Prudent companies are recognizing the need not only to protect their own confidential business information as trade secrets, but also to guard against the misappropriation of others` trade secrets. Trade Secrets Protecting trade secrets is more important than ever  more...

Whistleblowing When How and Why The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50 billion this year. One major source of fraud is the submission of false claims for government funds, such as Medicare and Medicaid. Whistleblowing The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget,  more...

The Health Care Industry Overview Version 2 There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...

The Banking Industry Overview Version 2 Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...

Insider Trading Illegal insider trading is harmful to the marketplace. The ethical arguments against insider trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing  more...

Union Awareness After experiencing a steady decline since the early 1980s, union membership levels saw a small increase in 2007 and 2008. This change, as well as the recently proposed Employee Free Choice Act, has sparked a renewed focus on labor unions and their role in the modern workplace. As a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor  more...

Export Controls After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect  more...

HIPAA Privacy Rules Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under  more...

HIPAA Implementing Privacy Rules The Health Insurance Portability and Accountability Act (HIPAA) mandates how healthcare plans, providers, and clearinghouses store and transmit individuals' health information. Implementation of and compliance with the HIPAA privacy rules is mandatory. These rules present significant challenges to the day-to-day operations of organizations involved in the healthcare industry. Organizations that  more...

CISSP Domain Legal Regulations Compliance and Investigations To identify the types and characteristics of computer crime, distinguish between the laws relating to information technology, and recognize the investigative and ethnical considerations involved in dealing with computer crime; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

Hazardous Waste Generator Awareness This one-hour course provides basic information on hazardous waste determination and characterization. In addition, this course describes the three types of Generator Status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the RCRA regulations. Thus,  more...

Harassment in the Workplace Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must  more...

Managing Sexual Harassment Problems Simulation You're the manager of consolidations at the corporate headquarters of QXT Chemical Company, a large global corporation. You supervise a team of accountants. When one of them, Shelly Jones, tells you that another of your direct reports, Damon Beasley, has been sexually harassing her, you will need to take action to deal with the situation. This simulation is based on the SkillSoft course  more...

Supervisor Manager Sexual Harassment Awareness Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees  more...

Essentials of Business Law The Legal Environment Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses,  more...

Managing Business Risk Developing a Risk Management Plan Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences  more...

Directory Technologies Part 1 Directory Server Model This is the first course in a three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM), and the role of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500  more...

Business Travel Safety Domestic Travel In ''Business Travel Safety: Domestic Travel,'' you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Learn To Identify the  more...

Human Resource Law Equal Employment Opportunity Law Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity  more...

Human Resource Law Fair Labor Standards Act ...lation at the end of this unit, you will meet with Icon's HR Compliance Officer, Jessica Stone. She will ask you a series of questions regarding the types of exemptions for FLSA, as well as what types of wages and hours are covered by FLSA. To demonstrate your understanding of the subject, your goal is to answer Jessica's questions accurately. Unit 3: FLSA Compliance (1 - 2 hours)  more...

Human Resource Law Understanding Privacy Rights ...lation at the end of this unit, you will meet with Icon's HR Compliance Officer, Jessica Stone. She will ask you a series of questions regarding privacy laws. You have been asked to speak on this topic to a number of employees, but Jessica needs to determine your knowledge of the subject first. Unit 2:Computer Use and Human Resources (0.5 - 1 hour) Select the ways  more...

Managing Performance Overcoming Performance Appraisal Challenges In Managing Performance: Overcoming Performance Appraisal Challenges, you will learn how to encourage regular communication, how to conduct a status meeting, and how to document ongoing communication. You will also learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition, you will learn about the laws governing the appraisal process, so you  more...

ISO 9001 2000 Overview of Standards In ISO 9001: 2000: Overview of Standards you will learn the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organization should take when seeking initial or upgraded certification from ISO. Learn To  more...

Business Ethics Organizational Ethics In Business Ethics: Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To  more...

HIPAA Privacy Insurers In a HIPAA Privacy and Insurers a ? you will learn the fundamentals of HIPAA Privacy training. The course explains HIPAA, as well as the concepts of administrative simplification, covered entities, and how HIPAA training impacts the insurance industry and its workforce. Learn To Identify how health insurance becomes portable under HIPAA  more...

HIPPA Security Awareness Part 1 Intro for End Users This course is designed for all health care, insurance, and Business Associate employees who have access to patient records, which are governed under the final Security Rule of HIPAA. This group includes, but is not limited to, admissions, billings and nursing, management, physicians, social workers, case managers and clerks. This course focuses on security issues for patients and their records as  more...

CIW Security Professional Security Auditing Attack Techniques The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches.  more...

The Reasons Why Diversity Matters Imagine, for a minute, a workplace where everyone is the same. All of the workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the  more...

Changing Corporate Culture To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the  more...

Planning a Diversity Initiative Organizations often rave about the great job they do at managing diversity; however, diversity isn't something that needs to be managed. Rather, diversity is an initiative that must permeate the company culture to be truly successful. Perhaps you've asked yourself, "How can I create an environment in which all team members, with their diverse backgrounds, can contribute to their full potential?"  more...

Diversity the Future Employers must understand the ways in which the idea of diversity will continue to expand in the years to come. They need to prepare for demographic changes that will alter both the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a  more...

Government Contracting Overview of Government Contracts This course begins by defining the rules for doing business with the USG. It then defines the suppliers, how and where to search for opportunities with the USG. The course also provides a review of a sample RFP.  more...

Government Contracting Working with Government Contracts This course reviews a sample RFP & SOW and interactively sets up a Proposal; it reviews a Contract from the USG with information regarding types of contracts.  more...

OSHA 30 Hour for Construction - Online OSHA 30 Training The OSHA 30 Hour Construction Training course is a comprehensive safety program designed for anyone involved in the construction industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides complete information on OSHA compliance issues. OSHA recommends Outreach Training Programs as an orientation to occupational safety and health for workers covered by  more...

OSHA 30 Hour for General Industry - Online Training The OSHA 30 Hour Training is a comprehensive safety program designed for anyone involved in General Industry. Specifically devised for safety directors, field supervisors and foremen, the 30 Hour program provides complete information on OSHA compliance issues. OSHA recommends 10 and 30 Hour Outreach Training Programs as an orientation to occupational safety and health for workers covered by OSHA  more...

DOT Hazardous Materials by Highway Training Overview The DOT Hazardous Materials by Highway Training course broadly covers the DOT's regulations in regards to the classification, identification, packaging, marking, labeling, documenting and placarding of hazardous materials in highway transportation. Hazardous material (HAZMAT), as defined by the US Department of Transportation (DOT) is "...a substance or material that...is capable of posing an  more...

Spill Prevention Control and Countermeasure - SPCC Online Training The Spill Prevention, Control, and Countermeasure (SPCC) course provides an in-depth review of the EPA Federal requirements for SPCC plans and a complete analysis of the development of SPCC rules and regulations. This course provides information about the current SPCC regulations, contingency plans, facility response plans, and reporting requirements to help prevent oil spills that could reach  more...

8 Hour RCRA Refresher CA The RCRA 8 Hour Refresher course is designed for Environmental Professionals who want to maximize their compliance efforts for health and safety in the workplace. The RCRA Refresher (CA) course covers various types of hazardous waste that may occur at work sites and suggest precautions and protective measures to reduce or eliminate these hazards. Throughout the 8 hour Refresher course, we will  more...

Welding Cutting and Brazing for General Industry This course is intended for all employees who are required to perform the tasks of welding, cutting or brazing. The course is specifically designed to help workers meet OSHA compliance regarding welding, cutting and brazing. LEARNING OBJECTIVES: - Understand OSHAa ™s general requirements concerning welding, cutting and brazing - Identify the general safety requirements for all types  more...

Personal Protective Equipment for General Industry The Personal Protective Equipment course provides employers and employees with knowledge concerning the proper selection, care and use of Personal Protective Equipment (PPE). Students will be informed of the OSHA requirements for PPE compliance in the workplace. Learning Objectives: * Describe the role of PPE in controlling exposure to hazards in the workplace. * Identify parts of the  more...

Hazardous Materials by Highway Training Overview The Hazardous Materials By Highway training course broadly covers the US DOT's regulations in regards to the classification, identification, packaging, marking, labeling, documenting and placarding of hazardous materials in highway transportation. In addition, this online course discusses security plans and proper emergency response to reduce risk associated with hazardous material transportation.  more...

HAZWOPER 24 Hour Training - Online The HAZWOPER 24 Hour training applies to the "Occasional Site Worker" on a controlled or hazardous waste site. OSHA's Regulation 29 CFR 1910 120(e) stipulates that 24 hours of safety training are required for individuals who work on or visit a controlled or hazardous site and have little or no chance of exposure to the wastes involved. Examples of an Occasional Site Worker would include truck  more...

Internet as a Business Tool The Internet can save you time and money, and it can make you time and money. Whether you own a business or work for one, being able to use the Internet effectively is critical. This title offers two ready to deliver courses covering the basics of how you can use the Internet for selling, researching and communicating in business.  more...

Time and Stress Management This title offers a series of three ready to deliver courses that will help you to identify, understand and handle stress, as well as reduce pressure by better managing your time.  more...

Your Personality at Work This title offers a series of ready to deliver courses that will teach you that it is easier to inspire people to share your vision and goals when you understand both their and your own personality type and interests  more...

Change Management Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...

Continuous Improvement to Systems and Processes Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...

Effective Project Management Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.  more...

Effective Workplace Relationships The skills related to communication, getting along with others, and resolving interpersonal problems in the workplace will draw from your experience outside of the workplace.  more...

Leadership and Motivation To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In  more...

Managing Quality Customer Service Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...

Managing Teams An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...

Managing to Achieve Planned Outcomes In this course we will highlight the importance of resources in creating and implementing operational plans that have goals consistent with organisational goals  more...

Negotiation Skills You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...