Instructor Led Hr Programme Training - Training Resources

Sales Lead Generation This one-day programme was written by our Chairman, Keith Wymer and will teach you techniques for generating sales leads that really work. You'll learn why door knocking and cold calling are dead, how to get the last few percentage reurns from direct mail and how to use the web for generating high quality leads.  more...

Telesales For Success This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Executive PA Seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management  more...

Business English & Office Skills - (Effective Business Communication) Our students' favourite course This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone. You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills. Available at our High Holborn and Notting Hill training centres. Visit www.holborntraining.co.uk for more information.  more...

Meetings & Minute Taking Seminar This is our most popular seminar so book as early as you can! This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson. Available at our High Holborn training centre every month. Visit www.holborntraining.co.uk for more details and dates.  more...

Strategic Thinking Course This one day Strategic Thinking course is for anyone involved in developing or implementing a strategy. The programme is designed to help people gain an understanding of strategy, how to think strategically and how to keep things moving so the strategy happens. It covers everything from vision to action plans.  more...

Strategic Thinking Skills Training This one day Strategic Thinking course is for anyone involved in developing or implementing a strategy. The programme is designed to help people gain an understanding of strategy, how to think strategically and how to keep things moving so the strategy happens. It covers everything from vision to action plans.  more...

Response to Redundancy Job seekers or those facing redundancy and who can meet the following criteria are entitled to FREE training and support through the Response to Redundancy programme. If you: Live or currently work in the SE Region of UK (Berkshire, Hampshire, Sussex, Surrey, Kent, Buckinghamshire) Are over 19 years of age Have recently been or are under notice of redundancy Been unemployed for less than 6  more...

Strategic Thought and Action Through a Strategic Thought and Actiona , you and your organisation will refresh and acquire the tools needed for effective strategic planning. You will build confidence and skill as a team, able to set out clear long-term objectives and develop robust processes to meet your strategies The programme will provide guidance and practical solutions for creating good business processes and  more...

The Team Leaders Program The Team Leaders' Program is the foundation programme for managers wishing to develop their management style in order to increase their effectiveness in today's business environment. The structure of one seminar per month over three months allows the introduction of new ideas and the opportunity to put them into practice - the chance to do things differently. The sessions encourage discussions  more...

Securing the Future Securing the Future This programme focuses on the abilities of managers to respond effectively to meet the demands of the future business environment. Each managera s inseparable relationship with strategy, decision-making, responsibility, creativity and time usage is explored in the context of organizational responsiveness. Throughout each seminar, delegates learn to connect the long-term  more...

RF engineering Link Budgets and Losses A one day course covering Link budget calculation and the posible losses that need to be considered when planning an RF project. This course is aimed at managers and engineers for whom link budgets and path calculation are part of their projects. The course is tutor led and based around link budget software, it is also available for On-site training as well as part of Gaddon Consultants RF  more...

Time Management Time management is a set of skills, tools, and systems that work together to help you get more value out of your time with the aim of improving the quality of your life, we all know that everything takes longer than we believe it will. Plan as you may, you will almost always run out of time before you run out of work. This program is designed to improve your time management skills so you can work  more...

Coaching For Success Key Learning Objective and Outcomes: By the end of this programme, participants will have been able to: Understand Definition and Benefits of Counseling and Coaching. Recognize Why Managers Avoid Coaching or Counseling. Realize Characteristics of Effective Coaches and Counselors. Identify When to Counsel or Coach. Master How to Give and Receive Feedback. Recognize  more...

Inbound Skills Program Effectively Managing Inbound Calls teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. Also we will cover the most important skills required to handle inbound calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and  more...

Effective Inductions The pressure of daily routines can often make it difficult to take the time to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or  more...

MSP - Managing Successful Programmes MSP is unique in its status as a generic best practice framework; generic yet flexible in application. The Registered MSP Practitioner qualification is now established as the premier programme management qualification in many parts of the world. This course is based upon the third edition of the OGC Managing Successful Programmes. The course will provide you with a full and complete  more...

P3O Foundation Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.  more...

Business Improvement Review - Accreditation Programme The Business Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by  more...

Train the Trainer Training Trainers is is a difficult yet important development programme for anyone involved in the development of others. This programme focuses on developing individuals to design and deliver motivational and inspirational training programmes. Id does not matter whether the programmes is 1 hour or 1 week long - the delivery is all important. Mike Morrison has been developing inspirational  more...

Train the Trainer Are you looking to develop your trainer skills? Are you looking for fresh ready to use material? Just want to keep up to date? In this highly interactive programme (great for activists or pragmatists) participants will see, hear and experience some new ways of working. RapidBI.com in association with pairoftrainers.co.uk have developed a range of cost effective modules for trainer development.  more...

Creatrix Inventory - Innovation certification programme The Creatrix is an inventory for use with individuals, teams and organisations. It looks at the current capability in terms of innovation. The Creatrix model (the innovation equation) can then be used to build innovative capacity in individuals, teams and organisations. Most organisations when they look at innovation, they look at the skills individuals have (generally creativity). The  more...

IOSH Managing Safely Managing Safely is a course for managers and supervisors in any sector and any organisation. Ita ™s designed to give managers all they need to know to help them handle health and safety in their teams. The flexible new high impact programme covers all the main health and safety issues, and includes a session tackling the environment too. The course lasts for 24 hours in total. Managing Safely  more...

IOSH Working Safely Working Safely is a one-day course for staff from any sector with no supervisory or managerial responsibility. It provides a grounding in the essentials of health and safety a everyone at work should have an understanding of why they must a work safelya and this course offers exactly that. Working Safely introduces a completely new approach to health and safety training and offers all the  more...

Understanding Oncology This is a one day instructor led introductory programme Covering the basics of oncology and cancers. It can be followed by optional modules looking in more detail at specific cancers. The introductory day is designed to enable delegates to be able to: * state what cancer is and how and why it occurs; * decipher simple and more complex medical terms associated with cancer; * describe  more...

Change Management Training Businesses often recognise the challenge of getting people to change shortly after implementation has started. The new approach is expected to go in unopposed but when the welcome mat doesna ™t appear the project team scrambles to do some patch up communication a often with poor results. But despite this reality there is still a bias against investing in change management activities because  more...

PRINCE2 Practitioner Conversion Training PRINCE2a (PRoject IN Controlled Environments) is a project management methodology designed to ensure that a project meet its objectives, within constraints and delivers stated benefits. This 2 day PRINCE2 Practitioner Conversion training course is designed to provide you with a detailed understanding of the PRINCE2 Objective Practitioner Examination. This will be achieved during the  more...

Programme Management Training Sometimes the work needed to achieve a key organisational objective will be far greater than can be easily organised & carried out in a single project. As a result the organisation will undertake a programme that consists of a number of inter-related projects. Programme Management is the co-ordinated management of a portfolio of projects to achieve a set of objectives. Programme Management  more...

ITIL V3 Foundation Training This ITIL V3 Foundation training course is an intensive introduction to the ITIL service management framework, providing a a best practicea approach to all aspects of the service lifecycle which is designed to enable successful delivery and support of quality IT Services. This ITIL training course consists of short lectures, discussions, examination technique, mock examinations and  more...

RapidWeaver Training RapidWeaver is a Mac-only alternative to creating professional, fully functioning websites. The RapidWeaver software allows you to create pages, alter the look of your website and add and edit images and text within the programme. The RapidWeaver training course will show you how to create feedback forms, animated image slideshows with sound, blog pages and embed movies from YouTube and other  more...

RapidWeaver Advanced Training RapidWeaver is a Mac-only alternative to creating professional, fully functioning websites. The Advanced RapidWeaver software allows you to create pages, alter the look of your website and add and edit images and text within the programme. The Advanced RapidWeaver training course will look in more depth at editing a theme and further customising your website. This Advanced RapidWeaver training  more...

Lean Six Sigma Green Belt Training At the heart of Six Sigma improvement and redesign activities are project teams. These teams will consist of people who want to use their knowledge and skills to improve the performance of processes and the business. Lean Six Sigma Green Belt training is focused on team members understanding and applying the Define Measure Analyse Improve and Control (DMAIC) model which is the foundation of most  more...

Lean Six Sigma Yellow Belt Training This Lean Six Sigma Yellow Belt training course provides delegates with an understanding of Lean Six Sigma tools and processes. Delegates who will be managing Six Sigma projects and require a comprehensive working knowledge of Lean Six Sigma tools should attend our Lean Six Sigma Green Belt training course. This course is NOT a pre-requisite for the Lean Six Sigma Green Belt course  more...

PRINCE2 Foundation Training This accredited 3 day PRINCE2 Foundation course is designed to provide you with a detailed understanding of the PRINCE2 approach and the ability to apply the method to your own working environment. This will be achieved by a combination of slide presentations and exercises designed to prepare you for the foundation examination. Delegates wishing to obtain the PRINCE2 Practitioner  more...

Corporate Cargo Training Programme Cargo Management Program for Freight Forwarders and all involved in Air Cargo Transport  more...

First Presentation Skills - Edinburgh Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

First Presentation Skills - Glasgow Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

First Presentation Skills - Manchester Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

First Presentation Skills - Leeds Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

First Presentation Skills - Birmingham Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

First Presentation Skills - Central London Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Implementation workshop- for Business development Attendees An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the  more...

Business Development Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive  more...

Mastering Feedback A common complaint from staff is not feeling appreciated and a lack of good feedback. Often this is because managers do not have the skills or confidence to provide learning feedback. This programme develops those skills.  more...