Instructor Led Hrd Gateway Training - Training Resources

G K Lim's Passion At Work Program Introduction Situation: Business is slow during the current recession. Outward movement of products and services are affected. Profits decline. Organizations cannot use salary, bonuses and financial incentives to motivate the workforce. Furthermore, supervisors, executives and senior executives do not find the need to change. To them, what worked in the past will still work. When asked  more...

G K Lims Relationship Management For Sales Managers a two-day seminar-workshop conducted by G K Lim, FInstSMM, CEI, CMS Learning outcomes By the end of this training session, participants will have reliably demonstrated an ability toa . o Be an informal leader and reap personal benefits there from o Raise onea s own self esteem as a prerequisite to earning other peoplea s S. T. A. R. (support, trust, admire, and respect) o Use  more...

G K Lim's Customer Service Excellence Training (inhouse program) Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain. Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different  more...

Collaboration Skills For Human Resource Professionals An interactive case based workshop on collaborative negotiation, influencing and persuasion strategies for HR professionals, specially created by PON @ Harvard Law School, facilitated by G K Lim, FInstSMM, CMS, CEI Why this program is special 1. Each module is based on a case study or role play developed by Program on Negotiation (PON) at Harvard Law School 2. Curriculum developed  more...

G K Lim's Key Account Management KEY ACCOUNT MANAGEMENT a 2 + 1 days workshop for sales professionals on key account management and how to sell by solving customers problems thru consultative & solution selling approached facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim INTRODUCTION "We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective,  more...

G K Lim's How To Lead Your Subordinates To Higher Productivity Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there. To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.  more...

G K Lim's "Enhancing the leadership qualities of the sales manager" duration: two days conducted by G. K. Lim, ISO CMS, FInstSMM ------------------------------------------------------------------------------ INTRODUCTION ------------------------------------------------------------------------------ Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end  more...