Instructor Led Human Resources Training in United States

Process Mapping Course Description: Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also  more...

SAP HR Training SAP HR Training SAP Human Resource ( HR ) or Human Capital Management ( HCM ) SAP Human Resources deals with managing people in the organization. The main modules of HR is the Payroll & Time Management module which deals with generating and managing payrolls and managing time for time-sensitive jobs. One Month of HR functional support (After training, During the practice). Mock Interviews.  more...

PMP Exam Prep - Thursdays ...ject Management: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement * Two additional topics: Professional and Social Responsibility and Framework * How to prepare for the exam * Hundreds of exam simulation questions Prerequisites Participants should already be familiar with project management concepts before enrolling in this course. To  more...

Listen Up Communication ...hing learned to all parts of my life." - Maggie Moyado, Human Resources Director, Barazani Pave Stone "Today's workshop was all I expected it to be: fun - active - interesting - and definitely worth the time." - Mia Basic, Sr. HR Director, Sizzler USA This workshop is part of our monthly Compass Series leadership development program, emphasizing leadership and team-building. HR  more...

Organizational Culture & Your Career Are you interested in moving your career forward, but youa ™re not sure where to start? Many employees do not take advantage of their organizational culture when promoting their own careers and it is the easiest place to start. In this program we breakdown how to use the current organizational culture you are in to give your career that lift you are looking for.  more...

The Leadership Pyramid Do you know at which level in the Leadership Pyramid your career lies? All employees are somewhere in the pyramid but many aren’t sure where or how to use the pyramid to take their career to the next level. Following the levels in the Leadership Pyramid will put your career on the track to reach the pinnacle as a visionary.  more...

Selecting a Mentor Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark.  more...

Attendance & Your Career Do you have poor attendance? Does your boss consider your attendance a problem? Are you managing someone and want them to hear about the importance of good attendance from someone else? If you or the person you manage has attendance problems, this webinar is a must. Attendance at work is essential to the success and morale of any workgroup, and poor attendance can be turned around if it is  more...

Understanding Your Core Job Function Understanding your primary role in any organization is important to understanding how the rest of the organization functions. This class will teach participants how to understand their core job function and what it means to be technically proficient. This class discusses the concept of core job functions from a high level and does not cover the actual technical aspects of any particular job  more...

Listening to Feedback Active listening is a crucial skill for effectively following. In business, information occasionally gets reinterpreted as it travels among receivers. This course will discuss the differences between active listening and passive listening and facilitate an active listening exercise. It will utilize some role playing to evaluate how well one person listens to another.  more...

Receiving Feedback in a Positive Manner Feedback is not always easy to receive, in fact most people take feedback personally instead of professionally. This class is designed to help individuals understand that receiving feedback is part of the coaching process. It will examine the impact of both positive and constructive feedback. Preserving self-esteem is a key to good leadership.  more...

Identifying a Mentor Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.  more...

The Art of Patience In today’s fast paced world, patience is a dying art. Employees want all of their needs met immediately. In this session we will discuss how patience can play an important role in decision making. This class also covers tips for those who are looking to increase their level of patience.  more...

Establishing Interpersonal Skills In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.  more...

Mastering Technical Skills Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.  more...

Motivation for Movement Upward If you want to move your career upwards, you need to assess your motivation to effectively do so. This class will help people take an in depth look to see if they are really ready and motivated to take on a larger task of being a manager in an organization.  more...

Prioritizing Your Workload After you move from a front line employee into managment, your role changes and so do your responsibilities. In this new role, prioritization becomes even more important. You will be setting priorities instead of following them. This class will help you identify all of the things you do in a day, what are the most important tasks you do, and what are those issues that you can set aside for later  more...

Listening to Your Employees Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.  more...

Moving from Managing to Leading It sounds easy to move from managing to leading, and for some it seems like the same job only with more pay. But the differences are significant. This class will discuss the differences as well as the similarities between a manager and a leader. There is an exercise on how to determine whether you are better in a manager capacity or if you are ready to move on to leadership.  more...

Identifying Your Style Identifying your leadership style can be one of the most difficult tasks you undertake when moving from a management position to a leadership position. Most people think they know what their style is, but do they? This class will discuss what leadership style is and walk through some steps for building your own unique style.  more...

Changing Your Communication Style Some say that you can use the same communication style throughout your entire career; from the front line employee all the way to becoming a visionary. When on your journey through your career, your communication style will need to change to address the different stages of your career. You will go through a cycle of formal and informal communications.  more...

Delegating Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.  more...

Mentoring Others At some point in your career, someone may ask you to be a mentor for them. Whether they are inside or outside your organization, they report to you or someone else, or they are a peer; this could be your opportunity to have a profound impact on someone else’s leadership style. This class is designed for a participant to do some reflection on whether or not you are in a position to be a  more...

Critical Thinking Skills To effectively balance managerial skills and leadership abilities, it is essential for individuals to have critical thinking skills. The art of critical thinking goes beyond looking at what is right in front of you at the time you are making a decision. This class is designed to take a look at current real world issues and use critical thinking techniques to come up with solutions.  more...

Getting People to Follow You Some people will blindly follow their appointed leaders, but most people will need a reason to follow. As a leader, it is your job to inspire people to follow you and your vision for the organization. This session will discuss ways you can inspire people to begin and continue following you during their career in your organization.  more...

Model the Way with Heart As a leader, people watch your every move every day. Employees will assess you on how truthful you are. If they think you have something to hide, they will grow distrustful. If you aren't genuine, they won't believe you regardless of the truth. This class will discuss what it means to genuinely model success from your heart.  more...

Staying Grounded When you are in a leadership position, it can be easy to have the ivory tower syndrome. Successful leaders remember where they come from and how they got to the top. This class is designed to reflect upon how you got to where you are and remember all of the people that helped you get there. We will also discuss staying grounded as you move further up the ladder.  more...

Checking in with Your Mentor There may come a time in your ascension to leadership where you may think that a mentor is no longer important. But, you will always benefit from haiving a person you can count on with whom you can discuss ideas. This class discusses why having a mentor at the top can be more important than having a mentor at the start.  more...

Life at the Top Everyone believes that life at the top is easy; that people will surround you and do everything you ask. That is not always the case. In this session, we will discuss why life at the top may not be as easy as one may think. We will explore options to keep life at the top as enjoyable as possible.  more...

Sharing the Vision Some say being a visionary is being at the top of your career. The question is how do you take what is in your head and share it with others? How do you inspire people to do what you want them to do? This session will explore techniques on how you can share your vision of the future with others and get them to buy in.  more...

Change Management Change is not for everyone and there are varying degrees of change. When you are a leader in an organization what is your expectation of how quickly your employees will change to your ever changing vision. This class will discuss change and the different levels at which people can adapt to change.  more...

Humility Humility is a trait that is not inherint to everyone. How do you balance what you know and your expertise with self-confidence while keeping your ego in check. This class will discuss the art of humility and what it takes to be humble. We will also discuss how to be humble in a genuine manner.  more...

Growing into an Organization Whether employees are new to an organization or new to working, this class will help them understand and adapt to the culture of their organization. The course discusses mission and vision statements and the importance of assimilating previous organizational cultures into the new environment. If someone is interested in moving up in an organization, this class is a must take!  more...

The Future Looks Bright Successful Succession Planning Change is a hallmark of todaya s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This one-day course will help organizations develop, maintain, and evaluate their  more...

Customer Service and Communication Skills for Call Centers ...? Whether youa ™re in sales, customer service, or human resources, now you can learn the same step-by-step communication tactics used by master interrogators, world-class negotiators, and the worlda ™s most powerful communicators, because youa ™ll learn these skills the same way they learned them. Youa ™ll focus first on theory, then tactics you can use to implement the  more...

Tactical Communication Finding the Words Imagine if everyone in your organization communicated with more power, tact, clarity, and skill. Do you notice people in your environment who could be more successful if only they were more polished communicators? Are you someone who struggles to find the words when the pressure is on? How would it feel if suddenly everyone in your office communicated with more confidence, clarity, and  more...

Project Management for Smaller Organizations Are you an "accidental" project manager in a small business ? Do you have project management responsibilities in addition to your "real" job ? Need to run better projects ? Here's your opportunity to get help - attend this four-hour project management seminar. Who should take this course? This course is for anyone interested in improving their project management skills. It is aimed  more...

Effective Succession Planning Effective Succession Planning Fee: $300 Dates: 02/ 08/ 2010-03/ 14/ 2010 Instructor: Brian Mathews Succession planning is a process of developing talent within the organization to meet needs now and into the future. As the workforce is facing retirement of baby boomers, it is important to establish and implement a succession plan now. These topics will enable you to define, prepare and write a  more...

Human Resources Management Performance Appraisals Coaching Termination Human Resource Management: Performance Appraisals, Coaching, and Termination Fee: $200 Dates: 02/ 22/ 2010-03/ 02/ 2010 Instructor: Lyndi Odegard This course addresses human resource topics including reward systems, performance management, and retention from a strategic perspective. It will teach business managers how to retain good employees and coach for improved performance through  more...

Module II 5-Day Live Life Coach Skills Training Course A 5-consecutive-day live course. This Fast Track course is currently ONLY available in Chicago, IL, USA. The course runs Monday through Friday from 10AM to 4PM and includes a continental breakfast, lunch and snack service. This course is an intensive workshop offering hands-on application of coaching skills. Participants will learn all they need to know to get started in the coaching biz. Course  more...

Affirmative Action Training Program ...f experience in the areas of EEO, Affirmative Action, and Human Resources behind the development of our training programs. Consistent application of knowledge gained through conducting compliance evaluations throughout the country ensures that our training programs remain current with the a hot issuesa in these areas. We will provide comprehensive training programs tailored to fit the  more...

Lean Six Sigma ...examine Six Sigma case studies from various perspectives- Human Resources, Marketing, Sales, Operations, Construction, Government, Finance, and IT. Specific topics include: Maximizing Business Value, Critical to Quality, Voice of the Customer, Measurement Systems, Data Collection Plans, Design of Experiments, Analysis, Process Control, and Response Plans. Students who are interested in  more...