Online I Am Working eLearning - Training Resources

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

So You Wanna Be A Telecommuter Learn from an expert how to analyze and evaluate the possibilities of working from home.  more...

So You Wanna Be a Mystery Writer Learn from a working mystery writer how to write mystery novels.  more...

How to Find Legitimate Home Employment Explore the rewarding aspects of working from home by using a how-to guide that will make your efforts easier. If you are looking to work at home and are looking for a guide that will show you step-by-step how to accomplish this goal, this is it. You?ll learn how to find a legitimate business, where to look, what you will do to start the business, and what is involved after that. The course is  more...

Introduction to Dreamweaver MX(tm) Hands On Training for Dreamweaver MX. Learn from an Expert. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Introduction to Dreamweaver MX 2004 is the first of a 3-part course series. Students will need to have access to  more...

Intermediate Dreamweaver MX Intermediate--Students will need to have access to Dreamweaver MX or Dreamweaver and the Internet. Dreamweaver MX - Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271) by Garo Green & Abigail Rudner (2003). In this course the student will be responsible for working through the "Hands On" exercises.  more...

Advanced Features of Dreamweaver MX(tm) Dreamweaver MX Advanced - Phase Three Advanced Features of Dreamweaver MX - Phase 3, is the Third of a 3-part course series. Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271-7) by Garo Green & Abigail Rudner (2003). In this course, the student will be responsible for working through the "Hands  more...

Certificate in Web Content Creation (Master Classes) A professional certificate in writing and editing web content. The certificate program consists of three Master Classes: (1) Writing Web Content (2) Architecting Web Content (3) Creating Popular Web Genres These three Master Classes prepare you to be a professional web writer or editor, working in a world of intense interactivity, fast feedback, complex content management, and constantly changing  more...

Electronic Commerce: Introductory Professional Level For the working professional and business entrepreneur--An overview course investigating the general structure of networks supporting the Internet and electronic commerce.  more...

Teaching Math by the Numbers Explores working with units smaller than one, real world math and problem solving skills, measurement and geometry, effective practices in solving basic algebraic equations, and issues and reflective thinking.  more...

Business Organizations and the Law Learn about different business organizations and the criteria that defines their operations. By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal  more...

Comprehensive SAT Math Test Preparation Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.  more...

Comprehensive ACT Math Test Preparation Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.  more...

Java 2 -- Enterprise Java This course contains 4 units: JFC and Swing, Working with Swing Components, Java Servlets, and Distributed Applications. Each unit covers detail the elements of Java necessary to implement these enterprise features and functions as you program in the Java language. The first unit provides an overview of the JFC package and the Swing architecture. It explains the features of the Swing class and  more...

Leadership and Teamwork Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management approaches that are effective in today s working environment. It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high performance. This  more...

Writing User Guides Designed for people who want to focus on writing effective user (how-to) guides. Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners  more...

Windows 2000 Level 1 This course introduces students to the basic features in Microsoft Windows 2000 by walking them through the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. This course introduces students to the basic features in Microsoft Windows 2000. Students will learn end-user necessary skills like using the mouse, working on  more...

Windows NT Introduction Students will learn how to understand and use networking resources in this course that introduces basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. This course introduces students to the basic features of Microsoft Windows NT. Students will learn skills such as working on the Desktop, using windows, and operating  more...

Word 2000 This course is designed to familiarize students with the key introductory, intermediate, and advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. The course starts out by teaching the students basic skills, and then works up to some of the most powerful aspects of Microsoft Word 2000. Also included is a business writing section designed to help improve  more...

Word 2000 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based  more...

Word 2002 This course is designed to to familiarize users with the key introductory, intermediate, and advanced features of Microsoft Word 2002. The course starts out by introducing the users to some of the application's basic capabilities and works up to showing them how to enhance the look of their text-based documents. Finally, the course builds upon intermediate Word skills by teaching students skills  more...

Working With Digital Pictures This course is designed to introduce amateur photographers and interested business users to the basics of digital imaging. Students will work with basic Adobe Photoshop Elements features, learning skills such as selecting areas of the images and sharing images online. This course is designed to introduce amateur photographers and interested business users to the basics of digital imaging. To  more...

Working With Digital Pictures Level 2 This course was designed to give home and business users with basic digital imaging skills a closer look at what you can do with digital cameras and image editing software. To accomplish this, students will look at advanced camera features, lenses, automatic and creative controls, accessories, and basic color concepts. Using a camera, students will also zoom, record dates and times, and use  more...

Work Zone and Heavy Equipment you re moving into a land of both shadow and substance, of things and ideas; you ve just crossed over into the Work Zone. Discover what causes most work zone fatalities and injuries. Welcome to Work Zone and Heavy Equipment ??you?re moving into a land of both shadow and substance, of things and ideas; you?ve just crossed over into the Work Zone.? Discover what causes most work zone  more...

Visual Studio .NET and ASP.NET Online Training This series introduces students to the ASP.NET platform, and gets students started using ASP.NET features such as server controls, validation controls and composite controls in their Visual Studio .NET projects. This e-learning computer training series includes all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year  more...

Windows Vista This course introduces students to Microsoft Windows Vista. It discusses the editions available, including Windows Vista Home Basic, Home Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using  more...

Word 2007 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Office Word 2007, as well as introduce them to some of its new interface features like the Ribbon, Mini toolbar, Quick Access toolbar, contextual tabs, and galleries. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. Word 2007 Level 1 This course is  more...

Understanding Child Development This course covers the stages of development from birth to twelve years. This course will cover the theories of child development with special focus on cognitive, social and emotional aspects of development. The student will be introduced to the major theorists such as Erikson, Freud, Piaget. The aim of the course is to help anyone working with or interacting with children- parents, educators,  more...

Trenching and Excavation Dig it, man; this is groovy! No this course won t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. Welcome to Trenching and Excavation Dig it, man; this is groovy! No this course won?t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. You may not be hip,  more...

Using the Power of the iPod in Education: An Overview Using the Power of the iPod in Education: An Overview is a seven-day online course. In this course, teachers will learn why and how the iPod can improve the education that they are offering to their students. They will learn the pedagogical advantages that can be offered as well as the theoretical underpinnings of these important benefits. Using the Power of the iPod in Education: An Overview  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...

The Entrepreneurship Certificate in Marketing Mastery Program A Trump U Course- Starting a new business means more than having a good idea. The hottest concept will cool off in a minute if it isn t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact  more...

Taking the Grr Out of Grammar Grammar and punctuation rules are tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Taking the ?Grr? Out of Grammar Grammar and punctuation rules are tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Some topics  more...

Success Strategies Training Program for Management & Leadership This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method  more...

So You Want to be a Technical Writer! A 6-week course will introduce you to technical writing as a career. This 6-week course will introduce you to technical writing as a career. You`ll gain an understanding of what technical writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to  more...

Significantly Increase the Value of Any Property--Instructor-Led A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...

Spanish Language: Electrical Safety (Seguridad con la Electricidad) This course written in Spanish provides an overview of Electrical Safety to Non-qualified personnel. It discusses basics of electricity, safe work practices, lockout/tagout procedures and importance of PPE and housekeeping when working on electrical equipment. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

QuickBooks Pro 2001 Level 1 After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2001 to create and manage the financial information of a small business. Specific features of interest include the Customer Detail Center and the Vendor Detail Center. After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro  more...

Providing Excellent Customer Service in a Multicultural Environment This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and  more...

PowerPoint 2000 In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations by working with speaker notes and developing audience handouts. In this course, students will  more...

PowerPoint 2000 Level 1 In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out  more...

PowerPoint 2000 Level 2 Students will learn how to design presentations for the Web, use templates, design speaker notes and handouts, and apply animation and effects in this more advanced Microsoft PowerPoint 2000 course. Students will be introduced to more advanced components of Microsoft PowerPoint 2000, such as using masters, templates, and animation features, and preparing presentations by working with speaker  more...

PowerPoint 2000 Level 3 Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...

PowerPoint 2000 MOUS In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual  more...

PowerPoint 2000 Proficient In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, animation, and Web presentations. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and  more...

PowerPoint 2002 This course begins by introducing students to the basic features of PowerPoint 2002. They will learn how to design PowerPoint presentations on their computers how to use clip art images and drawing tools to enhance their presentations. Finally, students will learn advanced presentation skills including how to create a custom show, an agenda, and summary slides. This course introduces students to  more...

PowerPoint 2007 Level 1 This course introduces students to the basic features of Microsoft Office PowerPoint 2007. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn about the key interface changes of Microsoft Office 2007, namely the Ribbon, Quick Access toolbar, Mini toolbar, and galleries. PowerPoint 2007 Level 1 This course  more...

Phlebotomy Technician Career Training The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician also draws blood for transfusions, donations and research. This course provides instruction in the skills  more...

Office 2000 Intermediate This course is designed to familiarize students with the intermediate features of Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on presentation skills. This course introduces students to the more powerful aspects of these applications and attempts to broaden and develop the basic skills that they already possess. This course is designed to familiarize  more...

Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to  more...

Office XP (2002) Advanced This advanced course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as a special course on time management. The goal of this advanced course is to broaden and develop the intermediate skills that the  more...

Outlook 98 Level 1 This course introduces students to the basic features of Microsoft Outlook 98 by working through a series of exercises and scenarios that will instruct them in the functions of numerous buttons, menus, and folders. Students will also learn how to customize Outlook as their desktop Personal Information Manager (PIM). This course introduces students to the basic features of Microsoft Outlook 98,  more...

Microsoft Word 2002 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Some of the skills taught include examining the working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents. This course is  more...

Negotiate Profitable Real Estate Deals--Instructor-Led A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable  more...

Negotiate Profitable Real Estate Deals--Self-Directed A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period  more...

Microsoft FrontPage 2002 Core Students will learn the tricks that will help them create, edit, and manage Web pages easily. The skills taught include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key  more...

Microsoft FrontPage 2002 Level 1 This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of the new 2002 capabilities. The skills include becoming familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is  more...

Microsoft Outlook 2002 Core In this course, students will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts,  more...

Microsoft Outlook 2002 Level 2 This course covers intermediate skills for Microsoft Outlook 2002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and  more...

Microsoft PowerPoint 2002 Level 1 Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises in this introductory course. Students will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on  more...

Microsoft PowerPoint 2002 Level 2 This intermediate course is designed to familiarize students with the features of Microsoft PowerPoint 2002 by teaching students how to design moderately complicated presenations, import Word outlines, and work with multiple slide masters. This course is designed to familiarize students with the intermediate features of Microsoft PowerPoint 2002. This course will prepare students to design  more...

Microsoft Windows XP Level 1 This course introduces students to the basic features in Microsoft Windows XP by including lessons on customizing the Desktop and using Windows Explorer. The course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the  more...

Microsoft Excel 2002 Core This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the Web. This comprehensive course  more...

Microsoft Excel 2002 Expert In this expert-level course, students will learn about summarizing list data with outlining and subtotals; creating and removing custom filters; implementing techniques for working with shared workbooks; tracking and reviewing changes; and merging and consolidating data from worksheets. They will also learn how to customize the Excel working screen with custom toolbars, menus, and macros. This  more...

Microsoft Excel 2002 Level 3 This course teaches students a set of expert-level spreadsheet features. Some skills students will acquire are summarizing list data with outlining and subtotals; customizing the Excel working screen with custom toolbars, menus, and macros; and creating and removing custom filters. This course teaches students a set of expert-level spreadsheet features. Students will learn about summarizing list  more...

Mastering RoboHelp Office 2002 Why pay hundreds of dollars for basic/intermediate RoboHelp training? Learn the basics of WinHelp, WebHelp and HTML Help development--plus real world tricks and tips--with this 200-page tutorial manual. Provides the basics of online Help development along with fast-paced tutorials that will have the novice Help developer creating RoboHelp and RoboHelp HTML systems in no time! Getting Started  more...

Managing Difficult Patrons With Confidence! This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations. Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries. This course is intended to provide each participant with a basic tool-kit that can be  more...

Lotus Notes 5.0 Level 1 This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" Beginning Spanish 1 features 20 sessions taught in English by a live instructor and delivered in the Virtual Classroom. Discover an exciting way to learn the basic skills you need to communicate in Spanish. This 3 month introductory course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning. The Course As a registered  more...

Lockout Tagout How much is a hand, an eye, or even a life worth? We re sure that this is a question your company never wants to answer. Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different. The  more...

Legal Transcription Training This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for  more...

Lab Safety and Chemical Hygiene In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Introduction To HR Management Training & Certification Program Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...

HTML 4 Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...

Hazard Communication (HazCom) To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...

Harnessing the Internet This tutorial is a basic introduction to the Internet as a reference resource for individuals who work in public libraries. Harnessing the Internet Anyone who has ever used the Internet knows how vast and confusing this electronic resource can be. Working in a public library, you most likely use the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

FrontPage 2000 Level 1 Students will learn the tricks to help them create, edit, and manage Web pages easily. The skills introduced include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key  more...

FrontPage 2000 Level 2 Students will learn advanced Web development techniques, such as using HTML, designing frames pages, creating interactive forms, developing dynamic Web pages using DHTML, integrating databases, publishing Webs, and working with forms and tables. This course teaches students the additional advanced features of Microsoft FrontPage 2000. Students will learn advanced Web development techniques, such  more...

Getting Started With Microsoft Windows XP This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course will also walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces  more...

Getting Started With Windows Millennium This course introduces the basic features in Windows Millennium Edition by teaching necessary skills like using the mouse, working on the Desktop, using windows, operating the Start menu and Taskbar, navigating in Windows Explorer, and using some of the included accessories. This course introduces students to the basic features in Windows Millennium Edition. This course will teach necessary  more...

Find and Purchase Income Producing Properties--Instructor-Led A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Find and Purchase Income Producing Properties--Self-Directed A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Fall Protection You know that dream where, arms and legs flailing, you get smaller as your voice trails away and everything accelerates away from you as you fall into an endless pit. Well, in the real world, it`s not a dream; it`s a nightmare, and endless pits are a fairy tale. In reality, it`s not the fall that scares you; it`s the sudden stop at the bottom. Welcome to Fall Protection You know that dream where,  more...

Expert Certificate Course in Medical Billing This course is for students who want to learn all of the skills and knowledge needed to succeed in this medical-support field. When you begin working in the healthcare industry, you will be armed with all of the medical billing skills and confidence you need to do an outstanding job. This course also touches on the business acumen needed to market your new billing skills. This marketing knowledge  more...

Expert Certificate Course in Medical Coding This course is designed for those looking to work as medical coders from their homes or in a healthcare facility. Welcome to our Expert Certificate Medical Coding course Medical coding was developed as a universal language for the medical profession to ensure proper financial reimbursement from insurance companies and government agencies. Numerical codes provide the clarity that insurance firms  more...

Expert Certificate Course in Medical Transcription with Work Placement Program With no medical background necessary, you can learn to transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course  more...

Excel 2002 MOUS This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in  more...

Excel 2000 Level 1 This course familiarizes students with the basic features of Microsoft Excel 2000. Selected topics include understanding formulas and functions, working with columns and rows, using absolute references, and printing worksheets. This course familiarizes students with the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and  more...

Excel 2000 Level 2 This course introduces students to such Microsoft Excel 2000 features as working with lists, databases, templates, and functions; formatting and linking worksheets; and using 3-D references and Microsoft Map. Students will also learn how to use Excel to save and work with files as Web pages. This course introduces students to such Microsoft Excel 2000 features as working with lists, databases,  more...

Excel 2000 MOUS This course familiarizes students with many features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. Students will also be able to apply the advanced features of Excel 2000 to work with records and ranges; sort, outline, and filter lists; and import and export data. This course familiarizes students with many  more...

Excel 2000 Proficient This course familiarizes students with many features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. Students will also learn how to save and work with files as Web pages. This course familiarizes students with many features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting  more...

Excel 2002 This course introduces students to basic spreadsheet features and acquaints them with the tools used in Microsoft Excel 2002. As the course becomes more advanced, students will learn how to customize workbooks by changing worksheet attributes, use lists to store and organize data, use functions in financial and logical formulas, and format worksheets using AutoFormat and predefined styles.  more...

Excel 2000 This course begins by introducing students to the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. As students become more advanced, they will be able to work with records and ranges, sort records, outline and filter lists, and import and export data. This course familiarizes students with the  more...

ESL for Business - Special Documents In this instructor-led course, students will work on improving their written English skills through dong self-test grammar exercises and working on documents they use every day in their job. Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even  more...

Doing Business in China In everyday business, it s more and more common to meet, hold conference calls, and travel overseas. When you re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing  more...

Doing Business in India In everyday business, it s more and more common to meet, hold conference calls, and travel overseas. When you re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing  more...

Design a Winning Business Based on Your Idea--Instructor-Led A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Design a Winning Business Based on Your Idea--Self-Directed A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Crystal Reports 8 This self-paced interactive course will give the student in-depth knowledge of Crystal Reports 8 and all of its functionality. One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create  more...

CSS Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...

Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little space to clean, and they always have that cozy lived in feeling. On the other, you are just a few inches of metal away for being crushed and drowned, and only a few minutes away from suffocating. Welcome to Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for  more...

Comprehensive Medical Transcription Training Our MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation). Please Print Out And Read This Information Carefully Our Medical  more...

Complete Paralegal Training Program (Self-Paced) A complete and comprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program. This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was  more...

Comprehensive Leadership Training The course deliberates on what comprises effective leadership. The course looks at Leadership from different conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities. Welcome to our Comprehensive Leadership Training Course There is such a dearth of  more...

Bartending to the Max-Online This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...

Bartending the Easy Way-Online This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout  more...

Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. Welcome to Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. These online courses will take the guesswork  more...

Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. Welcome to Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. This course will take the guesswork out of the revolutionary new  more...

Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the  more...

Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. Welcome to Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. This program will take the guesswork out of  more...

Accounting In An Hour Whether you re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Access 2000 Level 2 In this intermediate course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access; how to maintain databases by backup, as well as how to compact and repair them; and how to employ techniques designed to make data entry faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) Learn from an expert and save hundreds of training dollars. (Optional purchase, full version RoboHelp for only $499, Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam. The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to  more...

Leadership and Teamwork Leadership And Teamwork Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management approaches that are effective in today?s working environment. It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high  more...

QuickBooks Pro 2007 QuickBooks Pro 2007 Quickbooks Pro 2007 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2007 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank  more...

Adobe Photoshop CS4 Extended: Essentials Adobe Photoshop CS4 Extended: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe InDesign CS3: Essentials Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Flash CS4 Professional: Essentials Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Dreamweaver CS3: Advanced Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Dramatically Increase Sales With Minor Web Site Changes and Adjustments! Some web sites lure their visitors in and quickly make the sale. Others never sell and never will. What makes the difference? In this tutorial I will show you: 1) Why visitors enter and quickly exit from most web sites - before even reading the sales material. 2) How some sites have solved this problem. Also, you will learn how many Las Vegas casinos lure visitors in and entice them to spend their  more...

Developing A Child s Critical Thinking Skills Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...

Managing a Virtual Office Course description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...

Managing Disagreement Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working  more...

Excel 97 Level 2 This intermediate course introduces students to the more powerful aspects of Excel 97. Some topics that will be covered include working with multiple worksheets; inserting, deleting, and moving worksheets; freezing frames; 3-D references; macros; named ranges; and changing worksheet names.  more...

Access 97 This course introduces the database functions of Microsoft Access 97, such as working with Access menus and dialog boxes, creating and editing tables, formatting columns and rows, and planning table design. Accomplished users will work on advanced forms, use parameter and crosstab queries, and employ complex calculation expressions and selection criteria.  more...

Access 97 Level 1 Students will learn the database fundamentals of Microsoft Access 97, such as working with Access menus and dialog boxes, creating and editing tables, formatting columns and rows, and planning table design. Students will also learn about records, wizards and shortcuts, and AutoForms.  more...

A Day 2 - Chapters 6-9 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This second of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers an in-depth look at Windows 9x, including installation, configuration, and customization; troubleshooting and benchmarking a PC; using diagnostic software; working with  more...

Travel Careers Training Programs We offer a five course program that is designed to get you working in the travel industry within 6 months. This proven program has worked for thousands of people for the past 12 years. Take a look at our outline.....and let the learning begin!  more...

SAP Business Information Warehouse (BI & BW) This course teaches the most common end user functions in SAP's Business Intelligence (aka Business Warehouse) system. Course Goal: - BI overview and navigation - Working with the BEx Analyzer and Web Analyzer - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users  more...

SAP Sales & Distribution This course teaches the most common end user functions in SAP's Sales & Distribution (SD) module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about customers and business partners - learn how to work with quotations and sales orders - create deliveries and billing documents - run basic sales reports Release:  more...

SAP Warehouse Management This course teaches the most common end user functions in SAP's Warehouse Management (MM-WM) component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - work with warehouses & storage bins - create transfer requirements & transfer orders - physical inventory & cycle counting - common warehouse stock  more...

SAP Inventory Management & Physical Inventory This course teaches the most common end user functions in SAP's Inventory Management and Physical Inventory component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management module. Course Goal: - perform Goods Movements - create material reservations and issue goods - post stock transfers - perform physical inventory counts and  more...

SAP Materials Management - Purchasing This course teaches the most common end user functions in SAP's Materials Management - Purchasing module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about info records and source lists - learn how to work with purchase requisitions - create purchase orders and good receipts - process vendor invoices - run basic  more...

SAP Profit Center Accounting This course teaches the most common end user functions in SAP's Controlling-Profit Center Accounting (EC-PCA) module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create profit centers and groups - standard hierarchy - cost/ revenue planning - distribution and assessment allocations - run basic profit center  more...

SAP Cost Center Accounting This course teaches the most common end user functions in SAP's Controlling-Cost Center Accounting module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create cost centers and groups - cost center planning and budgeting - manual reposting of costs - distribution and assessment allocations - run basic cost center  more...

Java Programming with J2SE 5 Working with Classes in Java To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Working with Your Customer s Key Players Strong customer relationships are essential for long-term sales success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an  more...

Finding Your Life Balance You fill your life with many activities and it is difficult to get the balance between those activities right. But getting the balance right gives a tremendous payback. You feel fulfilled. You are in harmony with yourself and your world. Which is good for you, and also impacts positively on your family, friends, and co-workers. The first step towards a possible adjustment of your life balance is  more...

Planning Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and  more...

Integrating Change in Your Organization The business world is constantly moving, so you can never rest on your laurels. For the change process to be effective, you must incorporate the changes that you have made and, at the same time, create structures and mechanisms that are flexible enough to allow ongoing change when necessary. To do this, you need to develop committed and flexible teams, and create an atmosphere that allows open and  more...

Evaluating Brand Effectiveness Your company spends a lot of time and energy creating and building brand name products. From the most memorable name, to the most enticing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand  more...

Writing a Marketing Plan Phase 1 This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll  more...

Strategies for Transitioning into Management Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...

Managing the Change Process Picture the scene. You've just started a new job and it's everything you've ever wanted. You find your desk, meet your new colleagues, and try to carry on with your life. But things are different. Your PC isn't in the same place, the cafeteria doesn't have your favorite coffee, and your chair isn't quite right. This is how change feels. You're disoriented--things still work, but not in the same  more...

The Oil and Gas Industry Overview Version 2 Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...

Successfully Coaching Relationships Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...

The Facilitator Role Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying  more...

Overcoming Organizational Negativity Organizational negativity is the responsibility of each individual. This course will teach you how to challenge organizational negativity as well as how to protect yourself from the negativity of others. You will learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment.  more...

Working with Temporary Agencies Efficient staffing can be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies  more...

Models for Managing Technical Professionals Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...

Working with Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

The Customer Service Agent in Action There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the  more...

Managing Challenges in Customer Service During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all  more...

The Impact of Culture on Communication Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...

The Client-Consultant Relationship Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

Resistance and Technical Professional Consultants When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize  more...

Team Feedback A Guide Teamwork is playing an increasingly significant role in the majority of today's top companies. This is based on the assumption that working in teams leads to better business performance. In that case, you must ensure that team performance is managed effectively--feedback being of crucial importance. Feedback about how the team is performing, how individuals are contributing to the team's  more...

Lawsuits and Negotiations This course discusses the legal process of litigation and other out-of-court negotiations that are used to settle business disputes. In addition, this course treats the decision to sue much like other business decisions and offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and  more...

Communicating for Results For many people, success in the workplace depends on their abilities to influence others to take a particular course of action. This course gives a practical demonstration of how to communicate for best results in three common, but sometimes difficult, situations. Firstly, you will learn the communication skills required to ensure the collaboration and cooperation of your colleagues and peers when  more...

Handling Conflict No one can complete a working career without experiencing conflict, so it is essential for you to handle this conflict in the most effective way. To handle conflict well, you need to build a repertoire of techniques. These techniques require you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict  more...

Working for Your Inner Boss Personal Accountability Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform  more...

Creating and Working with PDFs in Adobe Acrobat 8 Adobe Acrobat 8 enables you to create Adobe Portable Document Format (PDF) files ? files that retain a standard appearance across various operating system platforms and browsers. This course explores the creation of PDFs, including creating them from multiple files and web pages. In addition, the course discusses methods of saving, printing, formatting, and organizing PDFs. Accessibility and help  more...

Advanced Features of Adobe Acrobat 8 You can use the professional features of Adobe Acrobat 8 to perform such tasks as batch processing, and indexing. Adobe Acrobat 8 also allows you to prepare a PDF for commercial printing using its Preflight feature and this course explores the advanced features of Adobe Acrobat 8, including working with multimedia, creating batch sequences, and preparing PDFs for indexing.  more...

Government Contracting Working with Government Contracts This course reviews a sample RFP & SOW and interactively sets up a Proposal; it reviews a Contract from the USG with information regarding types of contracts.  more...

Making Decisions Dynamically Your decisions determine your life. Nowhere is this simple statement so unabashedly evident as in today's business world. Made consciously or unconsciously, your decisions represent the fundamental tool you use in facing the opportunities, challenges, and uncertainties of life. It's not a case, however, of "make a decision, any decision." The increased complexity and competition of the 21st  more...

Integrating and Working with Unmanaged Code Using ASP NET To explain how to integrate and work with unmanaged code using ASP.NET  more...

Adding Links Images and Flash Objects in Dreamweaver CS3 Using Adobe Dreamweaver CS3 in conjunction with other products, such as Adobe Flash CS3 and Adobe Photoshop CS3, you can create web sites that are highly interactive and media rich. This course explores site navigation, linking, and asset management. Working with images, creating image maps, image optimization, and adding Flash CS3 objects to a site are also covered.  more...

Tables Accessibility and Standards in Dreamweaver CS3 When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout modes, and working with tabular data. Building an accessible web site  more...

Obtaining Results from the Boss What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing  more...

Working with ASP NET To describe the principle technologies and tools that support ASP.NET  more...

Portfolio Management Processes and the Organization As a process, portfolio management is a tool that involves executive management in assessing and meeting the needs and expectations of the organization. Whether working with programs or projects, effective portfolio management will give you the tools necessary to make the right organizational decisions. Portfolio management is not conducted in a vacuum; oftentimes the roles and processes will  more...

Selections and Layers in Photoshop CS To demonstrate the processes and considerations for making selections and working with layers  more...

Working with Cascading Style Sheets in Dreamweaver 8 To create and use Cascading Style Sheets in Dreamweaver 8  more...

Photoshop CS Basics To demonstrate the essential tasks for using Photoshop and the processes and considerations for working with color in Photoshop  more...

Moving on with FreeHand 10 To demonstrate the advanced techniques for working with objects, layers, symbols, and styles in FreeHand 10  more...

Analyzing Workplace War Zones A team would be worthless if everyone agreed on every issue. The purpose of teams is to facilitate discussions and foster creativity. Sometimes the same discussions and creative thoughts that help the team can also bring about conflict. Nobody is perfect and not everyone is going to get along. It's important that teams identify and target any problems before they escalate. At the end of this  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Requirements Planning and Management Business analysts must plan and closely manage requirements for a project in accordance with existing standards in an organization. First, they must identify key roles and stakeholders and decide on a work division strategy. Then, they are ready to handle a key aspect of the business analyst role - that of working with requirements, which is the focus of this course. Working with requirements  more...

Working with the WSS Object Model Recognize how to utilize the WSS Object Model to programmatically create and customize features within a WSS site  more...

Working with Lists and ListItems recognize how to utilize lists, listitems and libraries in WSS 3.0  more...

Working with Classes in Java To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Working with Sendmail and Apache in Linux To use sendmail and manage servers with Apache in Linux  more...

Six Sigma DMAIC Measuring the Process Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...

Total Productive Maintenance How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...

Management of the HR Process HRCI SPHR As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose  more...

Strategic Approaches to Labor Relations HRCI SPHR HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies  more...

Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually fall victim to cash flow problems that could result  more...

Taking on a Management Role What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but  more...

A New Manager and the Company s Future Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the  more...

Managing Working Capital Working capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course,  more...

Leading Silent Generation and Baby Boom Workers The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and  more...

The Communication of a Shared Vision "If you can dream it, you can do it." Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing  more...

Management of Cash Flows Can a profitable company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways to  more...

Managing Yourself and Those Around You Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants.  more...

Partnering with Your Boss You may have noticed that the traditional secretary has gone the way of the dinosaur. However, your boss may not yet have entered this new age in which administrative support professionals are working as partners with their managers and supervisors. This course will equip you to make the transition from working as a subordinate who follows orders, to partnering with your boss as an empowered and  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 Course Overview This is the final course in a three part series and instructs the learner how to resolve common NDS issues. Beginning with hard disk upgrades, the course covers time synchronization and schema issues, as well as how to recover from server and communication failure. Learn To • Covers the server operations performed for NDS maintenance. • How to remove a server,  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 Course Overview This is the second course in a three part series that teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To • Cover NDS design guidelines,  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 Course Overview This is the first course in a three part series that instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The course teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum The Advanced NDS Tools and Diagnostics Curriculum instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The curriculum teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how  more...

Oracle9i Database Admin Perform Database Backups Course Overview This course introduces students to backup methods for Oracle9i database administration. The backup concepts covered by this course include backup strategies and requirements, Oracle Architecture, archiving data, backup methods, and working with a standby database. Students perform backup procedures using operating system utilities, Oracle9i utilities such as RMAN, standard  more...

Oracle9i Database Admin Manage Storage Structures Course Overview The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo  more...

BizTalk Server 2000 Part 5 Secruity Optimization Course Overview This is the last course in a five part series that deals with the securing of the BizTalk Server 2000 environment and the configuring of servers and groups of servers and optimization of server group performance. This course covers the use of tools and utilities to monitor the status of the BizTalk Server 2000 environment. Learn To • Identify Microsoft Windows 2000 and  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration Course Overview This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting Course Overview This is the second course in a five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum,  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 Course Overview This is the first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements  more...

BizTalk Server 2000 Curriculum Course Overview This curriculum introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business  more...

SQL Server 2000 Querying with Transact SQL Part 2 Working with Queries Course Overview This course will teach students how to work with queries. The course will also introduce views, stored procedures, triggers, and user-defined functions. Learn To Identify advantages of using aliases for table names. Identify the guidelines for using joins. Identify the considerations for using inner joins. Identify considerations for using subqueries. Create a derived  more...

SQL Server 2000 Querying with Transact SQL Curriculum The MS SQL Server 2000 Querying with Transact SQL Curriculum includes the following courses: MS SQL Server 2000: Querying with Transact SQL Part 1(Manipulating Data) MS SQL Server 2000: Querying with Transact SQL Part 2(Working with Queries) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

UNIX--Part 1 User Fundamentals Course Overview The UNIX Part 1: User Fundamentals course is the first in a series of 10 courses on the UNIX operating system. It describes how to get started with UNIX, introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files, directories, and printing and operations frequently performed on these. It teaches how to manipulate input and output, as well as how  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting Course Overview This is the second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Macromedia Dreamweaver MX 2004 Learning Dreamweaver Basics This course is designed to provide Web designers with the skills necessary to create and maintain Web sites using Dreamweaver MX 2004. Learn To: Identify the key steps in the workflow for creating a Web site. Set up a local site. Create and save a new Web page. Import content and tabular data. Identify options to format text and paragraphs for the Web. Identify options to  more...

Macromedia Dreamweaver MX 2004 Learning Styles Navigation This course is designed to provide Web designers with the skills necessary to create and maintain Web sites using Macromedia Dreamweaver MX 2004. Learn To: Identify options for creating a new cascading style sheet (CSS) style. Apply a cascading style sheet (CSS) style. Export styles to create a cascading style sheet (CSS). Import an external cascading style sheet (CSS). Identify  more...

Macromedia Dreamweaver MX 2004 Learning Design Uploading In this course, users will be introduced to the ways in which Web pages can be designed and uploaded. The first unit covers the tables, layers, forms, and templates. This course also discusses the tests that need to be carried out before the site is uploaded. Finally, this course provides the procedures to follow for uploading a site. Learn To: Identify the steps for using tables to  more...

Macromedia Captivate 1 0 Movies Quizzes MenuBuilder This course provides information on the advanced features of Captivate, particularly with reference to e-learning content and MenuBuilder projects. Learn To: Identify custom recording options. Identify preferences you can set for a movie. Identify options for resizing a movie. Identify the options for editing audio timing. Identify the steps for exporting and importing captions.  more...

Macromedia Captivate 1 0 Getting Started This course provides an overview of the features and tools of Macromedia Captivate that allow developers to create software demonstrations and interactive simulations. Learn To: Identify the key features of the working environment in Macromedia Captivate 1.0. Identify the workflow in Macromedia Captivate 1.0. Identify the movie types in Macromedia Captivate 1.0. Record and save a  more...

Windows NT Server 4 0 Installation Configuration - Part 2 Course Overview This is the final course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT Server 4 0 Installation Configuration- Part 1 Course Overview This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise Course Overview This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 Course Overview This is the fourth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 Course Overview This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT Server 4 0 Analysis and Optimization Course Overview This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT Server 4 0 Implementing Directory Services Course Overview This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in  more...

Wndows NT Server 4 0 Enterprise Curriculum Course Overview This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Windows NT Server 4 0 Routing RAS - Part 4 Course Overview This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server. Implement, test and troubleshoot DDR. Identify the  more...

Lotus Notes R5 End User Curriculum The Lotus Notes R5 End User Curriculum includes the following courses: Lotus Notes R5: Collecting & Organizing Information Lotus Notes R5: Messaging & Working Remotely Lotus Notes R5: Calendaring & Scheduling Lotus Notes R5: Managing & Sharing Information To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Lotus Notes R5 End User Curriculum The Lotus Notes R5 End User Curriculum includes the following courses: Lotus Notes R5: Collecting & Organizing Information Lotus Notes R5: Messaging & Working Remotely Lotus Notes R5: Calendaring & Scheduling Lotus Notes R5: Managing & Sharing Information To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Access 2000 Fundamentals Course Overview This course is intended for end users who are looking to use the fundamental capabilities of Microsoft Access 2000. Participants will learn to identify the basic features of Access 2000; create and maintain tables; and work with Access 2000 data. L earn To: Identify the concepts related to databases and the features of Access 2000. Create and maintain tables and  more...

Windows NT 4 0 User Fundamentals Course Overview This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically Course Overview This course is the fifth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course enables learners to create Key triggers, to write code that responds to mouse events, to manage windows and canvases, and to use the Object Navigator. In addition, learners work with multiple form applications, record groups, and list items. L earn To:  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting Course Overview This is the second course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established  more...

Oracle Form Builder Handling Multiple Object Relationships Course Overview This course is the fifth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants to learn about Key triggers, write applications that respond to mouse events, manage windows and canvases, and use Object Navigator. In addition, users will work with multiple form applications, record groups, and list items. L  more...

Lotus Notes R5 Managing and Sharing Information Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to design and manage forms and views; search domains, address books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage  more...

Lotus Notes R5 Managing and Sharing Information Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to design and manage forms and views; search domains, address books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage Web  more...

Lotus Notes R5 Calendaring and Scheduling Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes  more...

Lotus Notes R5 Calendaring and Scheduling Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes  more...

Lotus Notes R5 Messaging and Working Remotely Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send  more...

Lotus Notes R5 Messaging and Working Remotely Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send  more...

Working with SAP R 3 v4 x Course Overview To fully exploit the functionality of R/3, business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using  more...