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From 123-CBT Computer Based Training
Human Resources Fundamentals HRCI PHR

Human Resources Fundamentals (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR)
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely
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Human Resources Fundamentals HRCI PHR
Offers Contracts and Exit from the Organization HRCI PHR

Offers, Contracts, and Exit from the Organization (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR)
Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the
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Developing Human Resources HRCI PHR

Developing Human Resources (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR)
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for
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Management of the HR Process HRCI SPHR

Management of the HR Process (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR)
As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the
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CISSP Domain Security Architecture Design

CISSP Domain: Security Architecture & Design (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition
Computer administrators have a variety of mechanisms that can be used to secure modern enterprise environments. Several access control standards and models have been created by the international community to
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CISSP Domain Legal Regulations Investigations Compliance

CISSP Domain: Legal Regulations, Investigations & Compliance (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition
Computer crime is a major area of concern for everyone from the standard end user to the enterprise environment. Government agencies and corporate groups have come together to create rules and
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From Online Training Directory
Expert Certificate Course in Medical Coding


...and encouraging and I have enjoyed this course immensely. I have recommended it to several people already." Thanks, Jennifer Other excited students have great things to say about our program. "I never dreamed I would get this far and in such a short period of time, but I did and I owe it to ordering your courses, I looked at many different courses online and yours struck me as the best. Well...
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Expert Certificate Course in Medical Coding
Authorware for Educators


This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook
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Learn Authorware In 45 Days


This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version
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The Trump Way to Wealth
A Trump U Course- It`s a fact: today, anyone can become a millionaire or even a billionaire. In the history of the world, there has never been a better time to create wealth than right here, right now. The Trump Way to Wealth will give you the coaching, training, skills and tactics you need to build wealth every single day.Students may complete this course within a reasonable period of time.
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Shipping with Dry Ice
This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can
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Bartending the Easy Way-Online
This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout
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Bartending to the Max-Online
This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to
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Database Management
This course features coverage of the important aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management.
Someone taking this course should have some experience using a
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MSHA Part 46 Refresher
This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines.
This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements.
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Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business
Medical transcriptionists are vital members of the professional healthcare team. Medical transcriptionists transcribe medical reports to document patients` medical care and condition. Most medical reports are transcribed from audio files recorded by the physician, but a growing number of medical reports are first compiled by speech recognition technology, then edited and corrected by medical
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Certificate in Professional Technical Communication
The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. A successful completion of the program results in earning a paper-based Certificate of Completion from the prestigious University of Massachusetts-Amherst. Students may apply for tuition financing. Multiple employee and STC
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From 123-CBT Computer Based Training
Microsoft Visio 2003 Expert User

This course focuses on the advanced features in Microsoft Visio 2003. This will help the learners create specialized diagrams by using different shapes and wizards provided by Visio 2003.
Learn To:
Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing.
Assign a shape to a new layer in Microsoft Visio 2003.
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Microsoft Visio 2003 Expert User
Sales Management Motivating Sales Teams to Win

In Sales Management: Motivating Sales Teams to Win, you will learn what you can do to motivate members of your sales team and factors to consider when evaluating motivation levels. You will also learn about various compensation practices to help you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To
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Microsoft FrontPage 2003 Expert User

This course covers higher-level skills of working with FrontPage, including web components and style sheets, advanced forms and data driven pages, and non-HTML technologies and Share Point Services.
Learn To:
Create a table of contents for a Web page.
Insert a photo gallery into a Web page.
Identify features of advanced controls that can be inserted in a Web page.
Identify
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Advanced Six Sigma The Improve Control Phases of DMAIC

The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process.
Learn To:
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Advanced Six Sigma The Measure Analysis Phases of DMAIC

The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.
Learn To:
Understand the role of data in the
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Oracle8 Performance Tuning Managing Memory and Disk I O

Course Overview
This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log
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SQL Server 7 0 System Administration - Part 2

Course Overview
This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0.
L earn To:
Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure.
Understand the basics of SQL Server databases and how
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SQL Server 7 0 - Implementing a Database - Part 4

Course Overview This is the fourth course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and
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SQL Server 7 0 - Implementing a Database - Part 5

Course Overview This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A
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IIS 4 0 Creating Configuring a Web Server - Part 1

Course Overview
This is the first course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server.
L earn To:
Identify the key
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Site Server 3 0 Implementation - Part 1

Course Overview This is the first course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand
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Site Server 3 0 Implementation - Part 2

Course Overview This is the second course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the concepts considered when planning a catalog; perform the steps to modify an existing Web page to search
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Site Server 3 0 Implementation - Part 3

This is the final course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site
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SQL Server 7 0 Designing Implementing Data Warehouses - Part 1

Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing;
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2

Course Overview This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the design characteristics of OLAP systems and Aggregate schemas; identify the data warehouse models;
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3

Course Overview This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4

Course Overview This is the fourth course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the methods of aggregating and accessing data from relational data structures; identify the methods of data
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5

Course Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the features of the components of Microsoft Repository; perform the tasks related to managing a Microsoft
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NetWare Service and Support Upgrade - Part 1

Course Overview
This course is the first in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks, research tools, and network cables and boards.
L earn To:
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Designing Cisco Network Service Architectures Part 1

The course starts with an overview of the Cisco AVVID network. It then gives in-depth coverage to the design of Enterprise Campus networks and Enterprise Edge networks. The instruction is solidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies.
Learn To:
Identify features of the Cisco Architecture for Voice,
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Designing Cisco Network Service Architectures Part 2

Designing Network Management services is covered in the first unit. The course then covers in detail designing for high availability and designing security services. The instruction is supported with case studies in each of the areas of instruction.
Learn To:
Identify features of network management.
Identify features of the CiscoWorks network management solution.
Identify
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Designing Cisco Network Service Architectures Part 3

The four main areas that are covered by this course are: designing QoS, designing IP multicast services, and designing Virtual Private Networks. Case Studies support the instruction in each of these areas.
Learn To:
Identify features of network security policies.
Identify the steps involved in the network security process.
Identify elements of a Cisco security solution.
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Designing Cisco Network Service Architectures Part 4

This course focuses on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate.
Learn To:
Identify ways in which QoS answers network requirements.
Match QoS architectures with their functions.
Identify the classification of a Cisco QoS solution.
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Designing Cisco Network Service Architectures Part 5

This course focuses on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate.
Learn To:
Identify features of Cisco wireless communication architecture.
Identify components of a Cisco wireless solution.
Identify radio frequency design
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XML Programming--Part 1 Components Style Sheets

Course Overview This first course in the series will teach learners why XML is useful for developing Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML, the features and benefits of XML, writing XML documents, and using style sheets, including Cascading Style Sheets (CSS) and the Extensible Style Language (XSL). This
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XML Programming--Part 1 Components Style Sheets

Course Overview This first course in the series will teach learners why XML is useful for developing Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML, the features and benefits of XML, writing XML documents, and using style sheets, including Cascading Style Sheets (CSS) and the Extensible Style Language (XSL). This
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PowerPoint XP Expert User

Course Overview This course builds on the skills acquired in the PowerPoint 2002 Proficient User course (74041), and enables the learner to master advanced skills in PowerPoint. The course covers presentation enhancements, using and inserting charts and tables, importing objects and making the final presentation as professional as possible. Learn To Modify a Slide Master.
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BizTalk Server 2000 Curriculum

Course Overview This curriculum introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business
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BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000

Course Overview This is the first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements
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BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting

Course Overview This is the second course in a five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum,
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BizTalk Server 2000 Part 4 Components Solutions Troubleshooting

Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application
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BizTalk Server 2000 Part 5 Secruity Optimization

Course Overview This is the last course in a five part series that deals with the securing of the BizTalk Server 2000 environment and the configuring of servers and groups of servers and optimization of server group performance. This course covers the use of tools and utilities to monitor the status of the BizTalk Server 2000 environment. Learn To Identify Microsoft Windows 2000 and
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Stress Management Fundamentals for Managers

In Stress Management: Fundamentals for Managers, you will learn to recognize the importance of managing your own stress and addressing stress-inducing factors in the organization. You will also learn to recognize the causes and symptoms of employee stress as well as strategies to reduce workplace stressors and to support employees who are under stress. Armed with proven techniques for addressing
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Security Certification Curriculum

This curriculum introduces the learner to general security concepts, communication security, infrastructure security considerations and covers cryptography and operational security. This curriculum consists of four Skill Builder courses: CompTia Security+ Part 1: Security Concepts CompTia Security+ Part 2: Communication Security CompTia Security+ Part 3: Infrastructure Security CompTia
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Security Part 1 Security Concepts

This course introduces the learner to general security concepts. It begins with an introduction to access control technologies including MAC, DAC, and RBAC. Authentication methods including CHAP, Kerberos, Certificates, Tokens, and Passwords are taught. The learner is stepped through methods to counteract various security attacks including Replay, TCP/IP hijacking, social engineering, password
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Security Part 2 Communication Security

This course introduces the learner to communication security. Remote Access technologies including VPN, RADIUS, TACAS+, L2TP, and SSH are covered. The course then moves onto Web, e-mail, and instant messaging vulnerabilities such as Spam, hoaxes, and packet sniffing. Directory and file transfer technologies are covered. Finally, the learner is stepped through wireless considerations such as WEP
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Security Part 3 Infrastructure Security

In this course, the learner is introduced to infrastructure security considerations. Security considerations for technologies including firewalls, servers, and mobile devices are covered. The learner is stepped through security issues surrounding cable and removable media. Security topologies including DMZs, and VLANs are also taught. Finally, participants learn about security baseline issues
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Interviewing Skills Preparing for an Interview

In Interviewing Skills - Preparing for an Interview, you will learn specific information and practices that will help you find and hire the right candidate for your team, including steps you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations
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Interviewing Skills Conducting an Interview

In Interviewing Skills: Conducting an Interview, you will learn the various processes and techniques used to conduct interviews that result in successful hires. Specifically, it teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates
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Interviewing Skills Laws Governing the Interview Process

In Interviewing Skills: Laws Governing the Interview Process, you will focus on laws that govern the interviewing process. You will learn how to comply with laws regarding employee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms
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Project Teams Applying Team Building Techniques

Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.
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Microsoft Project 2003 Proficient User

This, the second course in a two-part curriculum covers Project 2003 proficiency-level skills, i.e. advanced management of Tables, Views, and Reports, the customization, automation, and exchange of data, Project consolidation and collaboration, and Project Server and Project Web Access.
Learn To:
Identify features of earned value tables.
Create a custom table.
Identify options
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Oracle8 Network Administration Net8 Architecture Configuration

Course Overview This is the first course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between
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Site Server 3 0 Commerce Solutions - Part 1

Course Overview This is the first course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to understand the methods and procedures of designing a Commerce site; identify the structure of a
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Site Server 3 0 Commerce Solutions - Part 2

Course Overview This is the final course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to administer a Site Server, Commerce Edition web site; deploy a web application using Site Server,
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Security Part 4 Cryptography Operational Security

This course covers cryptography and operational security. The course begins with an introduction to algorithms, and hashing. Then, participants are introduced to PKI, certificates, standards, and key management. Participants will also learn about physical security considerations, and how to deal with disaster recovery and business continuity. Guidelines for establishing security, HR, and incident
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Mentoring Using a Mentor to Your Advantage

Mentoring: Using a Mentor to Your Advantage offers the student guidance for becoming an effective mentee, building a strong mentoring relationship, and maximizing the benefits of mentoring. The program covers the mentee's job, possible learning styles, how to set effective goals, and how to become an effective learner. It also covers steps for choosing a mentor and the guidelines for developing
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Windows Server 2003 Planning Network Infrastructure Part 1

This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the
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Windows Server 2003 Planning Network Infrastructure Part 1

This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the
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Advanced Six Sigma Leading Six Sigma Deployment

In Advanced Six Sigma - Leading Six Sigma Deployment, you will learn specific information and practices that are needed to deploy Six Sigma and incorporate it into an organization a a s culture. You will also learn what it takes to prepare to drive Six Sigma effectively and address many organizational questions and concerns, as well as develop a deployment plan, select appropriate metrics, and
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Advanced Six Sigma Your Role as a Green Belt

In Advanced Six Sigma: Your Role as a Green Belt, you will learn how the role of a Green Belt fits into the context of a Six Sigma initiative, including the specific relationships you will maintain with persons in other key Six Sigma roles. You will also learn what overall expectations your organization will have of you as a Green Belt, both as a Green Belt leading your own team or supporting a
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Advanced Six Sigma Preparing for Black Belt Projects

In Advanced Six Sigma: Preparing for Black Belt Projects, you will focus on the responsibilities that Black Belts must fulfill concerning Six Sigma projects. You will learn the variety of tools a Black Belt should be able to use, as well as the Six Sigma processes you will need to utilize when leading Six Sigma projects.
Learn To:
Understand the role of the Black Belt.
Understand
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From Software Training Academy, Inc
Securing Java Web Services

This advanced course introduces Java developers to key technology for developing secure Web services. Specifically, we focus on XML signature and encryption standards, the WS-Security specification and token profiles, and the Security Assertions Markup Language (SAML). Students practice signing and encrypting XML message content, and configuring J2EE tools to support signature and encryption of
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From Corexcel
Project Management Team Leadership


In today's organizations the vast majority of project work is done in a team environment. In this setting, leaders in the project management arena have a great degree of responsibility and opportunity to create and exhibit leadership abilities.
The online course, Project Management Team Leadership, first covers the roles and responsibilities of the team leader, particularly their responsibility
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From Serebra Learning Corporation
Relationship Management Building the Client Relationship
In Relationship Management - Building the Client Relationship, you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn how to create and conduct an effective needs assessment and how to turn this needs assessment into a shared vision with your client. You will also learn specific action items
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Relationship Management Preparing the Client Relationship
In Relationship Management - Preparing the Client Relationship, you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what
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Completing Your Field Sales Approach
What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to
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Relationship Management Maintaining the Client Relationship
In Relationship Management - Maintaining the Client Relationship, you will learn about the differences between short-term and long-term customer relationships, as well as the causes and advantages of these relationships. You will also identify methods of keeping and extending the client relationship into future endeavors. Finally, you will learn about techniques for measuring success in the client
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Sales Forecasting Forecasting Your Own Accounts
In Sales Forecasting - Forecasting Your Own Accounts, you will learn how to apply the principles of forecasting to your own accounts. Specifically, you will learn how to use different types of forecasting, as well as how to avoid excessive detail in your forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn how
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Sales Forecasting Applying Forecasting Methods
In Sales Forecasting - Applying Forecasting Methods, you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting
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Sales Negotiations Negotiation Strategies
In Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when
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Sales Negotiations Negotiation Execution
In Sales Negotiations ? Negotiation Execution, you will learn about the negotiation process, the key players in a negotiation, and ways to maintain control of the negotiation. Additionally, this course covers guidelines for dealing with difficult people and strategies for dealing with less-than-ideal scenarios and outcomes. After completing this course, you will be prepared to negotiate
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Team Leadership Developing A High-Performance Team
Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance
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Team Leadership Conducting Productive Team Meetings
Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings. Managers and team leaders who want to
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Offers Contracts and Organizational Exit HRCI PHR
Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's
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Affirmative Action and the EEO HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies.
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Offers Contracts and Exit from the Organization HRCI PHR
Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's
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Developing Human Resources HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help
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Strategic Approaches to Workforce Planning and Employment HRCI SPHR
In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and
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Management of the HR Process HRCI SPHR
As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose
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Strategic Approaches to Risk Management HRCI SPHR
Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and
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EEO and Affirmative Action HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's
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E-mail and Internet Use
E-mail and Internet technologies are rapid communication and information tools that spell success for any person or business that knows how to take advantage of them. However, there are dangers in the use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to
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Object-oriented Coding Best Practices
To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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Evaluating e-Commerce Options
This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce. This course is intended for Managers and technical staff who are in a position to provide
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Oracle 11i Procure-to-Pay Fundamentals Part 2
This course provides an understanding of the procure-to-pay cycle and key implementation issues in Oracle Sourcing, Requisitions, iProcurement, and Purchase Orders. The student's will also learn to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's e-Business Suite of applications. This course is
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Oracle 11i Procure-to-Pay Fundamentals Part 3
This course provides an understanding of the Procure-to-Pay cycle and key implementation issues in Oracle Purchasing, iProcurement and Payables applications. This course covers creation and security of documents. This course will prepare student's to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's
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Oracle 11i Procure-to-Pay Fundamantals Part 4
This course provides an understanding of the key implementation issues in Oracle Payables applications. In addition, you will also learn how Payables fits into Oracle's e-Business Suite of applications. The target course audience is Functional Implementers. It is recommended that individuals take the first three courses in the series or have equivalent knowledge.
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Oracle 11i Procure-to-Pay Fundamentals Part 5
This course provides an understanding about the steps to be implemented for the Period Close process in Payables. In addition, you will also learn about the various setup steps in the applications that are part of the Procure-to-Pay process in Oracle Applications. The target course audience is Functional Implementers. It is recommended that individuals take the first four courses in the series or
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Communication Skills: Persuading with Numbers


MAXIM TRAINING This course will help you handle the numerical information required for problem solving and decision making in the workplace. It will help you understand basic statistical methods, interpret simple data and focuses on how to interpret and use Graphs and Charts in both presentations and reports. There are some calculations so, to make the most of the course, it is recommended that
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From Sessions College for Professional Design
web portfolio design


You're a designer, and you're good at designing. But design skills are one thing, and selling these skills is another story entirely. Suddenly, you'll find that you also have to be a marketer.
This course is a practical guide for designers who want to successfully present their work to potential clients via the Internet. You'll learn how to identify your strengths and weaknesses as a designer,
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From Knowledge Matters LLC
Project Managment Professional PMP






Knowledge Matters, a Troy University Training Partner, offers you the Project Management Professional on line class. Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done
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From PDHengineer. com-Decatur Professional Development, LLC
Reduction of Radon Levels in Schools and Other Large Buildings
Overview Radon is a naturally occurring radioactive gas in ambient air. It can also accumulate in varying amounts in enclosed buildings. Radon is estimated to cause many thousands of lung cancer deaths each year. In fact, the Surgeon General has warned that radon is the second leading cause of lung cancer in the U.S. today. Our increased understanding of the risks posed by indoor radon has
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Preparing and Presenting Technical Information
This course takes you step by step through the process of preparing and delivering a clear and lucid technical presentation at scientific and professional meetings. The guidance provided is also applicable to the preparation and delivery of less formal presentations, such as those given in the form of internal company reports to corporate executives or as lectures prepared and delivered by
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Low-Density Concrete Construction Considerations
Overview In general, concrete construction using low-density concrete is quite similar to using normal-density concrete. Constructability considerations related to mixing, placing, curing, pumping, and testing controls must be addressed in order to maximize the quality of concrete and avoid problems during construction. The use of low-density concrete provides several advantages with the
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Pretreatment of Industrial Wastewater for VOC Hydrocarbon Removal
Overview This course is intended for a wide range audience of engineers and in particular engineers dealing with plant water effluent streams directed to sanitary sewer facilities. Pretreatment of industrial wastewater to remove hydrocarbons is often required so that the hydrocarbons will not cause VOC emissions from sanitary sewer plants which exceed regulatory limits. In this course you will
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Structural Design Criteria for Southern Pine Lumber
Overview Southern Pine, also known as Southern Yellow Pine, is widely available and is highly desirable for design not only because of its inherent high strength and durability but also for its treatability and beauty. The design values of Southern Pile are among the highest of all softwood species. Southern Pine's durability makes its use suitable for flooring, decks, boardwalks, and other
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Texas ASCE Guidelines for the Evaluation and Repair of Residential Foundations
Overview The Texas Board of Professional Engineers (TBPE) rescinded Policy Advisory 09-98-A, Regarding Design, Evaluation and Repair of Residential Foundations. The TBPE now references The Texas Section of the American Society of Civil Engineers and its two documents, Guidelines for the Evaluation and Repair of Residential Foundations, and Recommended Practice for the Design of Residential
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Sanitary and Industrial Wastewater Collection - Gravity Systems
Overview Wastewater is a part of everyday life. Every living creature and every industry on earth creates waste in some form or another. Wastewater acts as a medium to direct waste to various treatment plants by means of sanitary sewer lines. Some sewer lines use a combination of gravity flow and flow induced by pumping systems. This 4 PDH course is Part I of a two-part series. This course will
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Sanitary and Industrial Wastewater Collection - Pumping Systems
Overview Wastewater is a part of everyday life. Every living creature and every industry on earth creates waste in some form or another. Wastewater acts as a medium to direct waste to various treatment plants by means of sanitary sewer lines. Oftentimes topography and economics does not allow sewer lines to flow by gravity. In those cases a pumping system will be required. This 4 hour course is
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UV Planning and Design Principles for Drinking Water Treatment
This course is a companion course to the course titled, An Overview of UV Disinfection for the Drinking Water Industry (Course No: C-4025). In this course the student will be provided with planning and design principles to install UV disinfection at a public or private drinking water facility. This course includes a description of the components of UV equipment and describes the design principles
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Stormwater Detention in Urban Drainage Design
This course is intended to present recommended design procedures and guidelines for use in complying with the requirements of Section 1-303.03 Stormwater Storage. The main purpose of a detention basin is to store excess runoff thus reducing peak discharges downstream. Detention basins should be considered when increased runoff due to highway activities would cause additional damage to downstream
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Countermeasures to Reduce Red-Light Running
Overview Red-light running is one of the primary causes of crashes in intersections. The crashes that result from red-light violations are generally more severe than crashes from other causes. Most crashes that are caused by red-light violations are generally side impact crashes, which are more severe than rear collisions. There are three main countermeasures that can be taken to reduce
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Introduction to ISO 9000 Series
Overview Standards documents are an increasingly essential part of industrial operations and customer safety and satisfaction. For those involved in the supply of goods and services, in assuring the quality and safety of activities and operations, and in providing direction for future planning it is important that they be aware of standards provisions, use these provisions in their activities,
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Introduction to World Class Machine Maintenance Methods
Overview Worldwide competition for consumer goods has placed enormous burdens on American manufacturing companies to improve their productivity or lose market share. Companies have responded in recent years with improvements in the way they manage suppliers, inventories, planning, manufacturing, and even the methods used for design and development of products. Although these changes have proved
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Applying Modern Manufacturing Processes to Engineering Prototypes
This course examines modern production and operations management tools and compares them to the processes required to produce engineering prototypes. The goal is to identify which of these tools are best suited for use in improving the prototype assembly process. Corporations have invested heavily in modernizing their manufacturing operations to achieve world-class performance. While traveling
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Introduction to Industrial Control Systems
Overview This course introduces the student to the very basics of industrial control systems. "What is a batch process versus a continuous process?... What are the basic components of a process control loop?... What is an HMI and how does it interact with a PLC?" Get answers to all these questions and more. Learn what a discreet signal is and how it differs from a control loop. Find
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Wireless Sensor Network Implementation in the Industrial Plant Setting
Overview
Talk of wireless instrumentation and wireless applications is all around us. But, practically speaking, how do we, as engineering professionals, "break the ice" with our operating units on installing wireless devices in the plant? Once we have determined that wireless is a viable option for an application, how can we help our organizations take the first step into the "world of wireless"
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Introduction to Control Networks in an Industrial Setting
Overview Communication networks have historically been considered too unreliable to be used in critical applications within the industrial arena. But, advances in technology over the last decade have changed all of that. The new generation of networks are robust enough to handle critical industrial communication needs that would have been considered unthinkable just a few short years ago. This
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Steam Efficiency Improvements - Distribution End Users
Overview A large amount of energy can be lost in steam piping systems that are not properly designed and maintained. There are many opportunities available to minimize the heat loss from steam distribution systems and to maximize recovery of heat from waste steam and condensate resulting in lower overall energy costs. In this course, the student will review ten (10) "Energy Tip
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Steam Efficiency Improvements - Generation
Overview Improper design of a boiler and its associated components can result in high energy use. There are many opportunities available to optimize the design of a new boiler or to increase the efficiency of a boiler already in operation. In this course, the student will review nine (9) "Energy Tip Sheets" published by the U.S. Dept. of Energy's Office of Industrial
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VAV System Design
Variable Air Volume (VAV) systems are a popular type of HVAC system in commercial buildings for both energy savings and comfort; however, there are multiple considerations that must be taken into account during design in order to realize these design objectives and avoid pitfalls. In this course the student will learn some of the basic considerations that should be taken into account when
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Wind Energy Assessment
A wind resource assessment program is similar to other technical projects. It requires planning and coordination and is constrained by budget and schedule limitations. It demands a clear set of objectives so the best assessment approach is selected. Its ultimate success rests on the quality of the program's assembled assets—sound siting and measurement techniques, trained staff, quality
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Assuring Project Quality
The implementation of major engineering projects usually begins with the development of conceptual feasibility studies followed by the performance of site selection and suitability investigations, the development of site-specific designs and finally by the construction and operation of the structures or facilities in question. It is not unusual for such major projects to take a decade or longer to
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From The Virtual Training Company
FileMaker Pro 5 for the Web
FileMaker Pro 5.0 is a powerful cross-platform database application that takes the headache out of organizing your business and information. Virtual Training Company's FileMaker Pro 5 for the Web tutorial takes your working knowledge of FileMaker and teaches you how to make it work for your web site. Before you begin, it is recommended that you have a working knowledge of FileMaker Pro (see VTC
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FileMaker Pro Scripting
FileMaker Pro is a powerful and useful application that takes the headache out of keeping your business databases organized. Virtual Training Company's FileMaker Pro Scripting tutorial is perfect for gaining a more in-depth understanding of the actual use of scripts in real-world situations. It is highly recommended that you complete Virtual Training Company's FileMaker Pro 3/4 (ISBN#1889347450)
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From Corporate Education Group
Six Sigma eBlack Belt
Black Belts are a critical core of every Six Sigma Implementation. They are the change agents and the leaders, the project managers and the problem solvers. Often the best and the brightest employees of an organization, Black Belts work full-time to solve the chronic problems that plague company performance. This course will be delivered completely online. Certification is equal to classroom
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Six Sigma eGreen Belt
Green Belts are a vital component of every successful Six Sigma deployment. They are part of the critical mass of people needed to achieve breakthrough results and culture change. Our Green Belt training is one of the most challenging and robust curriculums offered. Our goal is not just to train Green Belts we want to shape the very best Green Belts in the world. With that goal in mind, BU
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From F+W Publications, Inc.
Focus on the Short Story from Writers Online Workshops
In this workshop you will work with a published short story writer to develop and refine your story ideas. When you're finished, you will have written and revised two complete short stories (up to 4,500 words each). You will get feedback from your instructor on your first and second draft of both your articles. Students are expected to already possess a good grasp of mechanics and composition, as
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Focus on the Nonfiction Magazine Article from Writers Online Workshops
In this workshop, you will work with a published article writer to develop, research and write two articles suitable for publication in magazines you ve identified as appropriate markets. You will get feedback from your instructor on your first and second draft of both your articles.
To get the most from this workshop, you should already have a very good grasp of mechanics and composition, as
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Focus on the Personal/Family Memoir from Writers Online Workshops
This workshop will give you an understanding of the various approaches to personal/family memoir writing and provide you with professional feedback on your specific memoir project. When you're finished, you will have written and revised chapters of your personal/family memoir (up to 12,000 words) and you will have developed a working outline for the entire book. To get the most from this workshop
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Focus on Writing for Children from Writers Online Workshops
The goal of this intermediate-level workshop is to explain the practical why behind writing technique/literary devices and showing writers the when, where and how to translate the concepts of writing for children into story text. You will work with a professional children s author who will help you take your writing skills to the next level. The course will help you develop rules, checks, and
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Writing the Nonfiction Book Proposal from Writers Online Workshops
In this workshop you will work with a published book author to put together a winning proposal for your book idea. At the conclusion of this workshop, you will have written a proposal package consisting of a query/cover letter, a chapter-by-chapter outline, and sample chapters ready to submit to agents or publishers (up to 12,000 words total). To get the most from this workshop, you should have a
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Elements of Effective Writing II: Form & Composition from Writers Online Workshops
In this workshop, you'll learn how to put the pieces together to make your writing coherent, logical and effective. You'll learn the basic principles of composition, explained in easy-to-understand language. And, through the use of numerous examples and practice exercises, you ll begin to develop your own personal style. In order to fully benefit from this workshop, you should already have a good
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Elements of Effective Writing III: Creativity & Expression from Writers Online Workshops
In this workshop we ll look at ways to take your writing to the next level no matter what kind of writing you do. In each session you ll learn techniques to add depth, texture and emotion to your writing.
To get the most from this workshop you should already have a good grasp of grammar, mechanics and composition (Elements of Effective Writing I and II, while not prerequisites, are recommended
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Extended Novel Writing Workshop from Writers Online Workshops
In this workshop you will work with a published novelist to develop an idea suitable for a novel. When you are finished, you will have developed a working outline for your entire novel and you will have written and revised the opening chapters (up to 12,000 words) with your instructor s feedback. Plus! In the Extended version of this workshop, you will have more time to work on your reading and
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Focus on the Novel from Writers Online Workshops
In this workshop you will work with a published novelist to develop an idea suitable for a novel. When you are finished, you will have developed a working outline for your entire novel and you will have written and revised the opening chapters (up to 12,000 words) with your instructor s feedback. In order to get the most from this workshop, you should already have a very good grasp of mechanics
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