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Take Control of IIS on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course describes how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them  more...
Key Applications - IC3 Training Solution on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the  more...
IC3 Training Solution Bundle on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Covers all three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and  more...
Brilliant Business Writing and Communication on-line e-learning cbt (computer based)study at homecourseware This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages  more...
Making Effective Screenshots: Saving Time, Increasing Impact on-line e-learning cbt (computer based) This class addresses beginning technical writers, managers looking to improve quality and efficiency, and all those who deal with screenshots. We will show you how to make screenshots, increase their impact, place them in manuals and online documents, and choose the appropriate tool. Making Efficient Screenshots: Saving Time, Increasing Impact Screenshots are a powerful way to convey information  more...
Time Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course addresses the nuts and bolts of time management tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions  more...
The Cure For What Retails You on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course explores how to increase retail sales. During this course, students will explore ways to increase their retail sales. The course works for all levels of retail sales from general sales staff to management but also addresses concerns of small business owners.  more...
Preventing Sexual Harassment for Employees on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Discontinued. See replacement course 3464-A. Preventing sexual harassment is everyone s responsibility, but employees may not know exactly what to do unless things are spelled out fairly clearly. This course addresses the issues related to sexual harassment: how the law applies to employees, things to avoid in the work environment, and specific employee responsibilities. There are tips to help  more...
Improving Co-Worker Relationships on-line e-learning cbt (computer based) This course will give you some fresh perspective on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is  more...
How To Master Supervision on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four critical competence areas, beginning with an overview of successful supervision and attacking three major supervisory responsibilities leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER  more...
Grant Writing Basics on-line e-learning cbt (computer based) Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...
Developing A Child s Critical Thinking Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...
Conflict Intervention on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties,  more...
Interviewing Job Candidates on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues  more...
Leading Effective Teams on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...
How To Master Customer Service on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Customer service personnel are the frontline in making your customers happy and developing your reputation as a quality company. The How to Master Customer Service bundle addresses three vital aspects of customer servicea developing a customer-oriented culture, using effective telephone skills for quality customer service, and dealing with those occasional, but very  more...
From 123-CBT Computer Based Training
Communication during Organizational Change on-line e-learning cbt (computer based) Change can be shocking to you and your co-workers. By definition, it is a time of uncertainty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The  more...
Initiating Outbound Sales Calls on-line e-learning cbt (computer based) Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and  more...
Completing Outbound Sales Calls on-line e-learning cbt (computer based) You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved  more...
Mentoring Strategies for the 21st Century on-line e-learning cbt (computer based) Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...
Establishing Team and Customer Relationships on-line e-learning cbt (computer based) This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a  more...
ITIL V3 - ITIL and the Service Lifecycle on-line e-learning cbt (computer based) Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these services and good practices to  more...
Essentials of Internal Consulting on-line e-learning cbt (computer based) You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you?What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you?This  more...
Writing with Intention on-line e-learning cbt (computer based) Whether you're preparing a brief e-mail response, a business letter, a performance review, a multi-page proposal, or a presentation to a prime customer, you know that having a job means having to write. But if you're not a trained writer, how do you begin? The writing process actually starts before you pick up a pen or place your fingers on a keyboard. It begins with defining what you are writing,  more...
Leading High-performance Virtual Teams on-line e-learning cbt (computer based) Virtual teams are emerging as the basic unit for conducting business in the 21st century. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural  more...
Employment Relations HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification  more...
Executive Level Leadership - Leadership and Communication on-line e-learning cbt (computer based) Executive Level Leadership: Leadership and Communication addresses how leaders learn, test, and use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations.  more...
Executive Level Leadership - Change and the Executive Leader on-line e-learning cbt (computer based) Executive Level Leadership: Change and the Executive Leader addresses the change process, ways to identify resistance to change, and how to overcome that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process.  more...
CIW Internetworking Professional Part 5 IPv6 on-line e-learning cbt (computer based)cd rom Course Overview This is the last course in a five part series that provides instruction on the features and functions of IPv6. This course will begin with a comparison of IPv4 and IPv6. Students will learn to examine the IPv6 header and extension headers, as well as the IPv6 address architecture. This course covers IPv6 routing and security, reduced network management with IPv6, and  more...
Windows 2000 Installation Config Admin --Part 5 Network Imp on-line e-learning cbt (computer based)cd rom Course Overview This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features  more...
Windows 2000 Installation Config Admin --Part 5 Network Imp on-line e-learning cbt (computer based)cd rom Course Overview This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features  more...
Interconnecting Cisco Networking Devices Part 2 on-line e-learning cbt (computer based)cd rom This is the second course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course introduces fundamental routing concepts. It describes the features, operation, and configuration of Routing Information Protocol (RIP), Interior Gateway Routing Protocol (IGRP), Enhanced Interior Gateway Routing Protocol (EIGRP), and Open  more...
Interconnecting Cisco Networking Devices Part 1 on-line e-learning cbt (computer based)cd rom This is the first course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course shows you how to configure a catalyst switch for basic operations. Topics covered include switching, spanning tree protocol, and access layer switch configuration. This course also describes the features and operation of VLANs, and shows you  more...
Designing Cisco Internetwork Solutions Part 3 on-line e-learning cbt (computer based)cd rom This is the third of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing, including IPv6, and routing protocol selection criteria, features, and deployment. Learn To: Identify characteristics of the IPv4 address structure. Identify characteristics of the IPv6 address structure.  more...
TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Identify the static and dynamic routing process. Implement routing  more...
TCP IP Internetworking on Windows NT 4 0 Curriculum on-line e-learning cbt (computer based)cd rom Course Overview This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 688  more...
Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing on-line e-learning cbt (computer based)cd rom Course Overview This is the sixth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations; customize Domino mail system by setting up address  more...
Building an E-Commerce Business Case on-line e-learning cbt (computer based)cd rom This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide  more...
Introduction to E-Commerce on-line e-learning cbt (computer based)cd rom This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. Learn To: Introduction to  more...
Exchange Server 5 5 Design Implementation - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft  more...
Exchange Server 5 5 Concepts and Administration - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Describe client installation requirements and select the installation method to be used for installing an Outlook client. Describe  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 on-line e-learning cbt (computer based)cd rom Course Overview This is the final course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential  more...
Professional Selling Over the Phone Preparation Strategies on-line e-learning cbt (computer based)cd rom Professional Selling Over the Phone: Preparation and Strategies offers the student guidelines for preparing the teleselling workspace and maximizing telesales calls. The program provides processes for preparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice,  more...
Networking Technologies Series TCP IP Concepts Architecture on-line e-learning cbt (computer based)cd rom Course Overview This course is the first in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). In this course, participants will learn about the basic concepts and architecture of TCP/IP. Topics covered will include an overview of TCP/IP, wide area point-to-point protocols, LAN technologies, packet networks, and IP addressing. L earn To: Identify TCP/IP  more...
TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0. Identify  more...
Building Cisco Multilayer Switched Networks Part 3 on-line e-learning cbt (computer based)cd rom This course covers module and router redundancy, as well as AVVID services and applications. Beginning with RPR and HSRP, the course then looks at configuring IP multicasting and IP telephony, as well as implementing QoS solutions. Learn To: Identify features of hardware redundancy. Identify features of redundant supervisor engines. Identify guidelines for configuring Route Processor  more...
Windows 2000 Network Mgt Part 4 Access Admin on-line e-learning cbt (computer based)cd rom This is the fourth course in a five part series that teaches Remote Access and Delegating Administrative Control. Topics covered include configuring and troubleshooting remote access and virtual private network (VPN) connections. configuring terminal services and implementing Network Address Translation (NAT) and Internet Connection Sharing are also covered. Finally, the course teaches User and  more...
Netscape 6 User Fundamentals on-line e-learning cbt (computer based)cd rom This course addresses how to use Netscape Navigator, which includes My Sidebar, customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each. Learn To: o Identify the characteristics of the Internet. o Identify the main services provided on the  more...
Understanding Wireless Sol Part 1 Wireless Fund WPANs on-line e-learning cbt (computer based)cd rom The first course in the Understanding Wireless Solutions curriculum begins by introducing the learner to the fundamental concepts of radio: history or radio, basics of electromagnetism and signals, the organization of channels and radio frequencies, and radio standards and regulatory bodies. The course then focuses on the first of the three radio network types (WPAN, WWLANs, and WWANs) - WPANs -  more...
Understandng Wireless Sol Part 2 IEEE 802 11 Standards WLANs on-line e-learning cbt (computer based)cd rom The second course in this curriculum goes into detail on the IEEE WLAN Working Groups, looking at each of the 802.11 Standards in detail. It then looks at the basic components of WLAN networks. The second half of the course covers the structure and parts of WLAN topologies and structures and finishes with comprehensive guidelines on designing a WLAN. Learn To To  more...
Understanding Wireless Sol Part 3 WWANs Wireless Security on-line e-learning cbt (computer based)cd rom The third course in the curriculum focuses on the third of the three wireless networks - WWANS. It firstly covers the types of WWAN solutions available and guidelines on making a selection. It then covers the history of this technology in detail, looking at First Generation through to Third Generation Wireless. It also looks at technologies that are evolving in this area and covers the principal  more...
Windows Server 2003 Managing Network Infrastructure Part 1 on-line e-learning cbt (computer based)cd rom This is the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...
Windows Server 2003 Managing Network Infrastructure Part 1 on-line e-learning cbt (computer based)cd rom This is the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...
Implementing Wireless LANs Part 4 Site Design Installation on-line e-learning cbt (computer based)cd rom This course provides an understanding of how to assess the customer's needs for an enterprise-wide WLAN implementation and how to perform a site survey. It addresses preparation, infrastructure awareness, site survey methods, and the Cisco ACU site survey utility. The WLAN installation section provides guidelines for mounting access points and antennas. The troubleshooting section provides  more...
Interviewing Skills Laws Governing the Interview Process on-line e-learning cbt (computer based)cd rom In Interviewing Skills: Laws Governing the Interview Process, you will focus on laws that govern the interviewing process. You will learn how to comply with laws regarding employee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms  more...
Human Resource Law Equal Employment Opportunity Law on-line e-learning cbt (computer based)cd rom Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity  more...
Outlook 2003 Fundamentals on-line e-learning cbt (computer based)cd rom This course, along with the Outlook 2003: Proficient User course, addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills. Learn To  more...
Outlook 2003 Proficient User on-line e-learning cbt (computer based)cd rom This course, along with the Outlook 2003: Fundamentals course, addresses the fundamental and essential features of Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Outlook skills. Learn To  more...
Negotiating The Negotiation Process on-line e-learning cbt (computer based)cd rom Negotiating: The Negotiation Process offers the student a process and guidelines to follow to conduct a successful negotiation, as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition, this program discusses the different  more...
Word 2003 Proficient User on-line e-learning cbt (computer based)cd rom This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills. Learn To To match document views with their features.  more...
Word 2003 Fundamentals on-line e-learning cbt (computer based)cd rom This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills. Learn To To create a new document type from a template.  more...
CIW Server Administrator Part 1 Configuring on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a five part series that will teach students how to install and configure servers. This course will cover the common IT tasks and services, operating systems, installation strategies, and configuring systems such as Windows 2000 and Linux. Additionally, the students will learn about common Web servers, access methods and remote administration in IIS,  more...
Understanding Wireless Solutions Curriculum on-line e-learning cbt (computer based)cd rom This curriculum introduces the learner to the fundamental concepts of radio, goes into detail on the IEEE WLAN Working Groups and focuses on WWANs. This curriculum consists of three Skill Builder courses: Understanding Wireless Solutions: Part 1 (Wireless Fundamentals and WPANs) Understanding Wireless Solutions: Part 2 (IEEE 802.11 Standards and WLANs) Understanding Wireless Solutions:  more...
Executive Level Leadership Change The Executive Leader on-line e-learning cbt (computer based)cd rom Executive Level Leadership: Change and the Executive Leader addresses the change process, ways to identify resistance to change, and how to overcome that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process. Learn To  more...
Executive Level Leadership Leadership Communication on-line e-learning cbt (computer based)cd rom Executive Level Leadership: Leadership and Communication addresses how leaders learn, test, and use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations. Learn To  more...
Outlook 2003 Curriculum on-line e-learning cbt (computer based)cd rom This curriculum addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills. This curriculum consists of two Skill Builder courses:  more...
Business Code of Conduct Ethical Responsibility on-line e-learning cbt (computer based)cd rom This course examines ethical responsibility in the workplace by focusing on relationships with customers, prospects, competition, suppliers, creditors, and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues  more...
From The Swamp School
Urban Watershed Planning eTraining This eight-hour workshop covers the eight tools of watershed planning developed by the Center for Watershed Protection with emphasis on current stream restoration techniques and their use in urban settings. The course focuses on better site design and practical storm water management approaches and addresses BMPs, wetlands, streams and buffers as part of our watershed planning tool box. This  more...
From Serebra Learning Corporation
Win2000 Professional Connect through Networks on-line e-learning cbt (computer based) This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration  more...
Win2000 Netwk Sec Design Analyzing an Org Sec Reqts on-line e-learning cbt (computer based) In this course you will learn to analyze an organization's business models, processes, organizational structures, and IT management structure. You will learn the various network roles and responsibilities and will analyze the impact of security design on an organization. After learning about the different types of network security risks, you will learn to plan secure boundaries through firewalls  more...
LAN Software Implementation on-line e-learning cbt (computer based) This WestNet e-Learning module explores the features and functions of Windows NT, Microsoft's 32-bit network operating system (NOS). The lessons of this module present the basic concepts necessary to install, configure, and maintain a Windows NT network.  more...
Initiating Outbound Sales Calls on-line e-learning cbt (computer based) Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and  more...
Completing Outbound Sales Calls on-line e-learning cbt (computer based) You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved  more...
Essentials of Internal Consulting on-line e-learning cbt (computer based) You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This  more...
Establishing Team and Customer Relationships on-line e-learning cbt (computer based) This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a  more...
Mentoring Strategies in the 21st Century on-line e-learning cbt (computer based) Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...
Processes for Quality Products and Services on-line e-learning cbt (computer based) The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The  more...
Steps for Successful ISO Registration on-line e-learning cbt (computer based) An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.  more...
Record Retention on-line e-learning cbt (computer based) Does your company have a formal policy for how to retain and dispose of its records? Do you know what records you need to retain, how long you should retain them for, and which disposal techniques you should use? Following the Arthur Andersen case, many companies are reexamining what documents they keep and how long they must keep them. Having a carefully planned and documented record retention  more...
Harassment in the Workplace on-line e-learning cbt (computer based) Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must  more...
Using Basic Dreamweaver MX Tools on-line e-learning cbt (computer based) To describe the functions and features of the basic Dreamweaver MX tools Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX developers using Macromedia Dreamweaver MX to create web pages  more...
Security with C on-line e-learning cbt (computer based) To show how to make assemblies secure through code access and role-based security All .NET application developers  more...
Security with VB NET on-line e-learning cbt (computer based) To show how to make assemblies secure through code access and role-based security All .NET application developers  more...
Intermediate C Programming on-line e-learning cbt (computer based) This course addresses two major areas of C programming: pointers and input/output. The majority of C Language programs use pointers. This course teaches the techniques for working with pointers and functions and performing input /output functions. It covers retrieving input from the keyboard, the getch( ) function, the fundamentals of performing multiple character input, and using scanf( ) to read  more...
Networking and UNIX Name Resolution on-line e-learning cbt (computer based) To explain how to secure UNIX systems from local and remote security threats IT professionals working in a UNIX environment for the first time  more...
Win2000 Netwk Security Design Providing Secure Access in a LAN on-line e-learning cbt (computer based) This course provides an overview of security policy concepts and the different ways of implementing security. You will learn to use account policies and local policies and to maintain event logs. Security Templates concepts will be covered as will the configuration of the Security Configuration and Analysis utility. You will learn to use the Encrypting File System (EFS) and to configure SNMP  more...
Win2000 Netwk Security Design Providing Secure Access in Remote Netwks on-line e-learning cbt (computer based) This course covers demand-dial routing as a feature of RRAS security and also explains the LAN and WAN routing protocols supported by RRAS. You will learn about RRAS security strategies and will learn to configure the RRAS callback options used to verify identities of clients and servers. You will learn about the components of a virtual private network and about the features of the VPN tunneling  more...
Win2000 Netwk Security Design Providing Secure Access-Internet on-line e-learning cbt (computer based) This course provides an overview of maintaining security for a private network configured for public access and explains the risks that a network is prone to while using the Internet. You will learn how to protect a network using a firewall and will also learn about the guidelines for placement of Web and FTP servers, application servers, RRAS servers, and DNS servers while configuring a firewall.  more...
Win2000 Netwk Infra Design Designing a Network Strategy on-line e-learning cbt (computer based) This course discusses the factors to be considered while designing a TCP/IP network and explores strategies for managing a TCP/IP network, such as generating event notification and anticipating design changes. Further, the course explains the role of DHCP on a network and describes an effective DHCP infrastructure design. The course also discusses the benefits of integrating DHCP with other  more...
Win2000 Netwk Infra Design Designing a WINS Dfs Strategy on-line e-learning cbt (computer based) This course covers the role of WINS in name resolution, with special reference to a legacy network, and describes the WINS client interaction and query forwarding. You will also learn about the use of WINS proxy for integrating WINS enabled client with non-WINS clients in a routed environment. The course also describes how to ensure the availability of WINS servers, secure data transfer, and  more...
Win2000 Netwk Infra Design Internet Connection Infra on-line e-learning cbt (computer based) This course introduces the role of Proxy Server in a routed environment and explains ways of preventing unauthorized Internet access. It also explains the need for enhancing Proxy server availability and optimizing Proxy server performance. Further, the course explains the steps involved in migrating a Web server to IIS 5.0, along with capacity planning for Web server and access to legacy  more...
Win2000 Netwk Infra Design Wide Area Network Infra on-line e-learning cbt (computer based) This course explains the role of RADIUS on a network and the integration of RADIUS and Windows 2000. It further explains the role of a VPN on a network and discusses the strategies for VPN availability and performance. Next, this course introduces you to the Demand-Dial Routing strategy in Windows 2000 and discusses Demand-Dial Routing installation, as well as the methods of Demand-Dial Security.  more...
Win2000 Netwk Infra Design Internet Connectivity Strat on-line e-learning cbt (computer based) This course describes the need for, and the role of, connection sharing for a small network. It also describes the configuration of connection sharing to provide services of DHCP, DNS, and WINS for a small private network, as well as the different functions performed by NAT in a network. It further describes the different components of NAT routing protocol: translation components, the addressing  more...
Introduction to UNIX on-line e-learning cbt (computer based) This course presents the basics of using a UNIX operating system, including logging in, using simple commands, and creating files. It also addresses several useful electronic communication programs available on a UNIX operating system. The course begins with an introduction to the features and capabilities of a UNIX operating system. It introduces the student to the system's main components  more...
The Sun Solaris Operating System on-line e-learning cbt (computer based) This course covers the origin and history of the Solaris 2.x operating system, and its relationship with other Unix family systems. It presents the Solaris operating system as a business solution, and examines its various components and addresses issues surrounding its use, administration, and development. The course highlights those aspects that make Solaris an innovative operating system, and  more...
The HP-UX Operating System on-line e-learning cbt (computer based) This course covers the origin and history of the HP-UX operating system and its relationship with other UNIX family systems. It examines the HP-UX system components and addresses issues surrounding its use, administration, and development. The course highlights those aspects that make HP-UX an innovative operating system and provides some commmonly used UNIX skills and tricks. This course  more...
Win2000 Professional Installing and Upgrading on-line e-learning cbt (computer based) This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Professional. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Professional. You will become acquainted with the requirements for installing Windows 2000 Professional, and you will have a chance to practice installing Windows 2000  more...
Win2000 Professional Installing on Multiple Computers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In this course, you will learn about Windows 2000 Professional's powerful features that enable you to install the operating system on multiple computers simultaneously. You will become acquainted with the concept of answer files and distribution folders, as well as with the procedure for creating an answer file and distribution folder. You will also learn about the system requirements for  more...
Win2000 Professional Managing Hardware Devices on-line e-learning cbt (computer based) In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...
Win2000 Professional Enhanced Support for Hardware Devices on-line e-learning cbt (computer based) This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)  more...
Win2000 Professional Administering Users and Groups on-line e-learning cbt (computer based) In this course, you will become acquainted with the various tasks involved in administering users and groups. You will learn to create user accounts and groups, change their passwords, and change their group memberships, as well as to set up and modify group policies in Windows 2000 Professional. The course also covers using environment variables, user profiles, and IntelliMirror, all of which  more...
Win2000 Professional Administering Resources on-line e-learning cbt (computer based) In this course, you will become acquainted with the various tasks involved in administering resources. The course will introduce you to the different file systems supported by Windows 2000 Professional: FAT, FAT32, and NTFS, show you a comparison of these file systems, and help you determine the most appropriate file system for a given situation. It will also explain the procedure for converting  more...
Win2000 Professional Custom Desktop Environment on-line e-learning cbt (computer based) In this course you will learn how to customize your desktop environment in Windows 2000 Professional. You will learn how to install multiple languages, use input locales, and compose multilingual documents. You will also learn how to customize elements of your desktop such as the taskbar, My Documents, My Computer, display settings, and accessibility services, as well as how to connect to another  more...
Win2000 Professional Optimizing System Performance on-line e-learning cbt (computer based) In this course, you will learn to optimize system performance and to automate tasks and create offline files and folders. This course explores the use of Task Scheduler, as well as changing schedules and customizing tasks. You will also learn about the benefits of offline files and the situations in which the offline files and Briefcase are used. The course also explores creating and synchronizing  more...
Win2000 Professional Recovering Data and Systems on-line e-learning cbt (computer based) This course covers system and data recovery. You will be introduced to the procedure of recovering encrypted files and folders. As a user, you will use various components and tools for recovering data. You will also become familiar with the procedure for creating backups, restoring data from backups, and repairing disks using Emergency Repair Disk (ERD), as well as troubleshooting system errors  more...
Win2000 Professional Implementing and Monitoring Security on-line e-learning cbt (computer based) In this course, you will learn about implementing security policies in Windows 2000. The course begins with an explanation of security policies, such as group policies and local policies, and then discusses how to assign account policies, and how to implement security with the auditing feature of Windows 2000 Professional. You will also learn how the security components of Windows 2000  more...
Win2000 Server Managing File and Print Resources on-line e-learning cbt (computer based) In this course, you will learn about managing Windows 2000 file and printer resources. First, this course introduces you to the procedure of sharing and managing files and folders over the network. You will learn to create and replicate a Distributed File System share. Then, you will become familiar with the concept of securing data on a network, and you will learn to monitor access to files and  more...
Win2000 Server Configuring Storage Use on-line e-learning cbt (computer based) This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The  more...
Win2000 Server Maintenance and Troubleshooting on-line e-learning cbt (computer based) This course covers issues related to the maintenance and troubleshooting of the Microsoft Windows 2000 operating system. You will become familiar with the procedures of backing up and restoring data and with the various types of media to which you can back up data. Emergency Repair Disk (ERD) and Boot disks are also covered in this course. You will learn to maintain your system by creating and  more...
Win2000 Server Implementing Local Security and Policies on-line e-learning cbt (computer based) This course describes methods for ensuring security of your Windows 2000 Server computer. It explains the concept of security policies in a Windows 2000 environment, leads you through the process of implementing these policies using the Security Configuration Tool Set, and teaches you to monitor violations of security policies. Next, the course explains the concept of managing local users and  more...
Win2000 Server Monitoring and Optimizing on-line e-learning cbt (computer based) This course discusses issues related to monitoring and optimizing system performance. Optimizing memory usage, monitoring, detecting, and resolving memory bottlenecks in a system, and creating logs and alerts to track system performance are all covered in this course. The course describes processor-related counters and explains the procedures for monitoring processor performance and detecting  more...
Win2000 Server Configuring Network Services on-line e-learning cbt (computer based) This course introduces you to the procedures for installing and configuring networking services, DHCP, and name-resolution services, DNS and WINS, on a Windows 2000 Server. You will learn to create a reservation, authorize the DHCP server, and troubleshoot problems related to the DHCP server. Configuring WINS and DNS servers and troubleshooting problems related to those servers are also covered in  more...
Win2000 Server Managing Terminal Services on-line e-learning cbt (computer based) This course discusses Terminal Services, a built-in feature of Windows 2000 that deploys the Windows 2000 desktop, as well as Windows-based applications to any of the computers on a network. It also describes the two methods by which Terminal Services can be installed. You will become acquainted with the client hardware requirements and with the server configuration for Terminal Services setup.  more...
Win2000 Server Setting Up Remote Access Service on-line e-learning cbt (computer based) This course explains the procedure for setting up a routing and remote access server (RRAS), which enables users at remote locations to connect to an organization's network. The procedures for configuring the dial-in properties of a user account to allow remote access and for creating a remote access policy are also discussed in this course. In addition, you will learn to configure a remote access  more...
Win2000 Server Sharing Resources Over the Internet on-line e-learning cbt (computer based) This course discusses setting up workstations running Windows 2000 Professional. First, it introduces methods for creating and configuring network connections and describes the system requirements for setting up and configuring Internet connection sharing. You will review guidelines for troubleshooting problems with Internet connection sharing. Next, you will become familiar with the components  more...
Win2000 Server Implementing Interoperability on-line e-learning cbt (computer based) On a Windows 2000 network, you can implement interoperability to enable users to share files and printers in a heterogeneous network environment. This course explains how to integrate Novell NetWare and Apple networks with a Windows 2000 network. The course discusses implementing interoperability with Novell NetWare and with Apple networks and familiarizes you with the protocols required to  more...
Win2000 Server Automated Methods of Installation on-line e-learning cbt (computer based) This course explains automated methods of installation on member servers and workstations running Windows 2000 Server. First, you will become familiar with the concept of Remote Installation Services (RIS) and with the systems requirements for implementing RIS and its architecture. Next, you will learn to install and configure Windows 2000 using RIS, and you will become familiar with the  more...
Win2000 Network Infrastructure Administering DHCP on-line e-learning cbt (computer based) This course discusses DHCP services. It describes the procedure for installing, managing and troubleshooting DHCP Server, configuring DHCP client services, and for integrating DHCP Server services with other networking services, such as Active Directory, DNS, and RRAS. Further in this course, you will learn how to create and manage scopes, superscopes, multicast scopes, and new reservations. The  more...
Win2000 Active Directory Design Introducing Windows 2000 Active Directory Services on-line e-learning cbt (computer based) This course provides an introduction to basic Active Directory concepts. First, you will learn about directory services, the introduction of Active Directory in Windows 2000, and the physical structure and information flow in Active Directory. This course explains the features of Active Directory, such as domains, trusts, trees, forests and organizational units. Next, you will learn about sites  more...
Win2000 Active Directory Design Business Requirements and Naming Strategies on-line e-learning cbt (computer based) This course discusses the need to effectively plan the Active Directory Service (ADS) structure before implementing it on a network. This course explains how to analyze the business model and organizational requirements of your organization, with a discussion of structural, process, and user requirements, as well as an examination of the IT management structure, the factors influencing business  more...
Windows 2000 Core Technologies- TCP IP on-line e-learning cbt (computer based) To provide an overview of TCP/IP concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system  more...
Win2000 Active Directory Design Planning a Domain Structure in Win2000 on-line e-learning cbt (computer based) This course helps you with planning the domain structure of an organization, and identifying the factors affecting the domain model and the optimum plan of implementing a domain. You will learn about delegating administration in a Windows 2000 network, implementing Active Directory security and defining access, mapping the administrative model of an organization to the IT structure, and delegation  more...
Win2000 Active Directory Design Active Directory Security and Replication Strategies on-line e-learning cbt (computer based) This course helps you plan your use of Active Directory in Windows 2000, through a discussion of Active Directory security and replication strategies. First, the course explains group policies, different types of group policy objects (GPOs), group policy inheritance and precedence, and how to administer and manage a group policy. You will learn about operations masters, their relation to domain  more...
Win2000 Active Directory Design Advanced Active Directory Concepts on-line e-learning cbt (computer based) This course gives you the knowledge and skills necessary to design an Active Directory implementation plan, by covering methods of extending the schema, Active Directory data recovery and maintenance, and setup and upgrade strategies. First, you will learn about expanding and modifying the schema, prerequisites, implications of these changes, and methods for altering schema components. The course  more...
Win2000 Netwk Infra Design Prep for W2K Netwk Serv Infra on-line e-learning cbt (computer based) This course discusses planning a business model, as well as centralized and decentralized administration. It covers structural, process, and end-user requirements of an organization. You will also learn about vendor, partner, and customer relationships and the features in Windows 2000 that help in meeting these requirements. Further, the course deals with IT management structure, including desktop  more...
Win2000 Server Installing and Upgrading on-line e-learning cbt (computer based) This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will  more...
Win2000 Server Managing Hardware Devices Drivers on-line e-learning cbt (computer based) In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...
The Linux Operating System on-line e-learning cbt (computer based) This course covers the origin and history of the Linux operating system and its relation with other Unix family systems. It examines various ""distributions"" of Linux , its value as a reliable business solution, and its various components, and it addresses issues surrounding its use, administration, and development. The course highlights those aspects that make Linux an innovative operating  more...
Hardware Issues for Linux on-line e-learning cbt (computer based) To identify the hardware requirements for different Linux installations Students wishing to acquire the basic skills required as a Linux system administrator  more...
System Resources and Installing and Configuring IDE and SCSI Devices on-line e-learning cbt (computer based) To demonstrate how to assign system resources and install and configure IDE and SCSI devices Anyone wanting to become a hardware support technician  more...
OS 390 WebSphere Application Server on-line e-learning cbt (computer based) This course addresses the OS/390 WebSphere Application Server, its various components, its function as middleware, and its capabilities. It also discusses the creation of servlets, access and security, and usage tracking. The course begins with an introduction to the WebSphere Application Server, designing the server, and maintaining the server. Access and tracking, setting up access levels and  more...
Introduction to e-Commerce on-line e-learning cbt (computer based) This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. This course is intended for Managers and  more...
Building an e-Commerce Business Case on-line e-learning cbt (computer based) This course provides the learner with information which addresses the relationship between costs and benefits. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.  more...
TCP IP Protocols 7 0 on-line e-learning cbt (computer based) This WestNet e-Learning module covers how the underlying Transmission Control Protocol/Internet Protocol (TCP/IP) works. This includes the use of TCP, User Datagram Protocol (UDP), IP, and local area network (LAN) and wide area network (WAN) protocols for use in transporting information between two applications.  more...
TCP IP Structuring and Addressing on-line e-learning cbt (computer based) This WestNet e-Learning module introduces the TCP/IP protocol suite: the OSI model, the TCP/IP Network, Transport, and Application Layer protocols. We will also review some of the most common network devices responsible for moving data across networks.  more...
TCP IP Services on-line e-learning cbt (computer based) In this WestNet e-Learning module, we explore some common Transmission Control Protocol/Internet Protocol (TCP/IP) services, including Domain Name System (DNS), Internet Control Message Protocol (ICMP), and Internet Group Multicasting Protocol (IGMP), among others.  more...
Troubleshooting a TCP IP Network on-line e-learning cbt (computer based) This WestNet e-Learning module covers a general approach for troubleshooting a Transmission Control Protocol/Internet Protocol (TCP/IP) network. We will also discuss the specific tools used to troubleshoot a network, including Address Resolution Protocol (ARP), Ipconfig, Nbtstat, Netstat, packet Internet groper (Ping), and Tracert.  more...
Review of LAN on-line e-learning cbt (computer based) This WestNet e-Learning module reviews the most important networking principles that were covered in the "long" WestNet Learning course, Introduction to Networking.  more...
Large Network Implementation Case Studies on-line e-learning cbt (computer based) In this WestNet e-Learning module, we consider general implementation goals, such as Internet connectivity, network performance, convergence, and remote access.  more...
IPv6 on-line e-learning cbt (computer based) To intoduce IPv6, explain its features, and discuss how it can be implemented Technical support personnel, system engineers, network administrators, network managers, integration specialists  more...
Configuring Cisco Catalyst Switch Operations on-line e-learning cbt (computer based) To discuss and implement specific bridging and VLAN Catalyst switch configurations, which provide for scalability, security, and enhanced management of the local area switched network Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who  more...
SIP MGCP and Call Control Comparison on-line e-learning cbt (computer based) To recognize how to configure, monitor, and troubleshoot SIP and MGCP on a Cisco router, and determine the best call control model for a network IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)  more...
Constructing IP Network Addresses on-line e-learning cbt (computer based) To describe the major aspects of IP addressing and calculate valid IP subnet addresses and masks Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco  more...
Managing the Cisco Network Environment on-line e-learning cbt (computer based) To discover and determine the status of connected devices on a network and enable connections to these devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam,  more...
Cisco BSCI 3 0 The IS-IS Protocol on-line e-learning cbt (computer based) To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing  more...
Cisco BSCI 3 0 Implementing Multicast on-line e-learning cbt (computer based) To enable you to describe the processes of Multicast implementation and verification, the IGMPv2 and IGMPv3 protocols, and Multicast routing protocols Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing  more...
Cisco BSCI 3 0 Implementing IPv6 on-line e-learning cbt (computer based) To enable you to describe the IPv6 features and functions that satisfy the requirements of IPv6 addressing Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments  more...
NFPA 1600 Disaster Emergency Management on-line e-learning cbt (computer based) Over the past decade, emergency management and business continuity planning have been recognized as necessary to continued operational success in both the public and private sectors. Key to this was the development and widespread use of the National Fire Protection Association (NFPA) Standard on Disaster/Emergency Management and Business Continuity Programs (NFPA 1600). The NFPA 1600 standard is a  more...
NFPA 1600 Business Continuity Programs on-line e-learning cbt (computer based) Whether it is a natural disaster that sweeps through your city or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological  more...
Ergonomics Awareness on-line e-learning cbt (computer based) This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorders (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office and industrial  more...
Fire Prevention and Safety on-line e-learning cbt (computer based) This one-hour training course addresses how to prevent fires and recognize fire hazards. It will also discuss what actions to take in the event of a fire, including the proper use of portable fire extinguishers. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the chemistry of fire recognize common fire hazards classify types  more...
Industrial Ergonomics on-line e-learning cbt (computer based) This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorders (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers in  more...
NFPA 70E Electrical Safety in the Workplace on-line e-learning cbt (computer based) This course will provide the public sectors with an understanding of the basic criteria for a comprehensive program that addresses electrical safety-related work practices in accordance with the National Fire Protection Agency (NFPA)70E standard titled "Standard for Electrical Safety in the Workplace." Information presented will provide program elements, techniques, and processes that will apply  more...
Office Ergonomics on-line e-learning cbt (computer based) This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an ergonomics program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers in  more...
Other Works Tools on-line e-learning cbt (computer based) The Other Works Tools course is the fourth course in the Works Suite 2002 curriculum. It teaches users how to search for places and create routes and maps using Streets & Trips. Additionally, users will be able to search for information in Encarta Encyclopedia using the Pinpointer tool and various Encarta centers. This course is designed for users who want to use Streets & Trips 2002 to find  more...
Microsoft Office 2000 - Advanced Outlook on-line e-learning cbt (computer based) To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000  more...
Getting Started with Internet Explorer 5 5 on-line e-learning cbt (computer based) To guide the home and end user through the basic navigation and web-browsing capabilities of Microsoft Internet Explorer 5.5 Home users; end-users  more...
Migrating to Lotus Notes R5 on-line e-learning cbt (computer based) This course is designed to help current users of Lotus Notes Versions 4.x or lower to learn and understand the basics of Lotus Notes Release 5. The look and feel of Notes changed significantly with Release 5, and this course is designed to help users understand new features so that they can become productive more quickly. It should be noted, however, that all features Notes users are accustomed to  more...
z/OS for Operators Curriculum on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The z/OS for Operators Curriculum includes the following courses: z/OS Architecture & Concepts Duration 3 - 4 hours Prerequisites Basic understanding of Data Processing concepts Objectives After completing this Course, the student should be able to: - Comprehend the concepts of Virtual Storage - Identify various components of a MVS System - Define Virtual, Central, Expanded and Auxiliary Storage -  more...
Cisco Internetwork Design Part 2: TCP/IP Network Design on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The second course in the Cisco Internetwork Design series covers IP Addressing. It focuses on routing protocols and considerations as well as security considerations that you will need to consider with a TCP/IP network. It also covers the various addressing choices you have when designing a TCP/IP network and how to manage your IP addressing options. It also covers multicast addressing  more...
Cisco Building Scalable Networks Part 1 - Advanced Routing Principles on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Within the range of expected student abilities stated in the prerequisites, some students may need a little more review than others. This first part of the course provides a refresher for those students who need to be brought up to the same level as the more experienced students. The material for this part of the course is expected to be drawn from chapters 2 and 3 of the ILT. This first course in  more...
Cisco Building Scalable Networks Part 2 - OSPF on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course covers the use, operation, configuration, and verification of Open Shortest Path First (OSPF) in a single area and multiple areas. In the case of OSPF in a single areas it covers, IP and Hierarchical Addressing, VLSM, Route summarization, Interdomain Routing, and Helper Addresses While in the case of OSPF in a multiple areas. It covers, creating multiple OSPF areas and OSPF operation  more...
Project Management: Quality Standards on-line e-learning cbt (computer based) This course covers the characteristics of quality, addresses the key issues of quality management, and describes the contributions of quality management pioneers Deming, Juran, and Crosby. This program also covers quality planning issues and techniques. In addition, you will learn how to perform specific planning activities that will positively impact project quality, as well as how to use  more...
Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 - Part 3 on-line e-learning cbt (computer based) This is the third course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential integrity.  more...
Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 - Part 4 on-line e-learning cbt (computer based) This is the fourth course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential integrity.  more...
Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 - Part 5 on-line e-learning cbt (computer based) This is the final course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential integrity.  more...
Netscape Application Server on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course addresses a key component of the Netscape Application Platform, the Netscape Application Server (NAS), and is specifically targeted at developers who want to understand and implement this technology. This course will begin with an overview of the Server's features and then examine its capabilities and benefits. Next, developing and deploying NAS applications will be covered. Finally,  more...
Enterprise JavaBeans Part 3: Transactions and Security on-line e-learning cbt (computer based) This final course in the series teaches learners about transaction and security management. The transaction management sections cover the EJB semiautomated transaction management feature, container-managed transactions, bean-managed transactions and synchronization. The security management section addresses EJB architecture support for security management.  more...
Web Server Concepts on-line e-learning cbt (computer based) E-business defines the future of the organization today. Getting the right information to the right person at the right time defines success. The use of the World Wide Web has tremendously increased in the recent times. The server technology plays an important role in the development of the World Wide Web. With the increasing use of the Internet, there has been a significant increase in the use of  more...
Introducing TCP IP on-line e-learning cbt (computer based) The Introducing TCP/IP WBT is the first course in the Working with TCP/IP curriculum. This course familiarizes the audience with the fundamentals of TCP/IP, such as its various features, architecture, installation procedures, network support, and maintenance. The course also discusses installation, configuration, and maintenance of WINS server as well as the Domain Name System. Network  more...
Switching Fundamentals on-line e-learning cbt (computer based) This module addresses switching fundamentals. Lesson 1 discusses LAN transmissions and how they share the available network bandwidth. The lesson introduces the essential terms collision domain and broadcast domain which describe network access and device functionality. Bridging and switching is discussed in Lesson 2. Although different in how they operate both devices learn and store MAC address  more...
IP Addressing, Subnetting, and Routing on-line e-learning cbt (computer based) This module covers IP addressing subnetting and routing. The table used during the decimal to binary conversion process is also helpful for defining classes of addresses and performing the steps necessary for subnetting. Lesson 1 provides a detailed look at IP address classes A B C and D. Also included in this lesson are updates about IPv6 a newer 128-bit IP addressing scheme and Classless  more...
IP Routing on-line e-learning cbt (computer based) This module addresses the routing process types of routing classification specific IP routing protocols variable length subnet masks and route summarization (aggregation). Lesson 1 discusses the routing process along with static default and dynamic routes. The categories of dynamic routing protocols which include both link state and distance vector are reviewed in Lesson 2. Lesson 3 discusses the  more...
Managing IP Traffic With Access Lists on-line e-learning cbt (computer based) This module provides instruction on achieving administrative control with access lists. Access lists are used to filter traffic as it goes through the network. The administrator has control of how this is performed based on addresses of the sender and/or destination specific protocol or Application Layer component. Access lists can be very powerful tools for securing and managing traffic. Lesson  more...
Microsoft Windows 98 for End-Users Brief on-line e-learning cbt (computer based) Microsoft Windows 98 is an operating system that controls how the computer carries out basic tasks such as displaying information on your computer screen and running programs. Window 98 helps you save and organize results of your work (such as a resume or a list of addresses) as files. Windows 98 also coordinates the flow of information among the programs printers storage devices and other  more...
Business Code of Conduct: Ethical Responsibility on-line e-learning cbt (computer based) This course examines ethical responsibility in the workplace by focusing on relationships with customers prospects competition suppliers creditors and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a  more...
Microsoft Word 2003 Fundamentals on-line e-learning cbt (computer based) This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills.  more...
MS Word 2003 Proficient User on-line e-learning cbt (computer based) This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Word skills.  more...
Microsoft Outlook 2003 Fundamentals on-line e-learning cbt (computer based) This course addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.  more...
Microsoft Outlook 2003 Proficient User on-line e-learning cbt (computer based) This course addresses the fundamental and essential features of Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.  more...
Project Management: Communications on-line e-learning cbt (computer based) This course covers the fundamentals and steps of communications planning, as well as how to provide a team with the information they need to fulfill their responsibilities. This course also addresses how to determine which form of communication to use in information distribution, as well as how to actively encourage informal team communication. Other information in this program includes: how to  more...
Project Management: Contracts and Procurement on-line e-learning cbt (computer based) This program covers how to identify contract components, how to classify contracts, and how to determine when a contract is legally enforceable. In addition, students will learn important terms used in reading, interpreting, and negotiating contracts. This program also teaches the questions a project manager should ask during procurement, the skills used to conduct procurement successfully, and  more...
Microsoft Outlook 2003 Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.  more...
Microsoft Outlook 2003 Proficient User on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course addresses the fundamental and essential features of Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Outlook skills.  more...
Microsoft Word 2003 Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills.  more...
MS Word 2003 Proficient User on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills.  more...
Cisco Building Scalable Networks Part 1 - Advanced Routing Principles on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Within the range of expected student abilities stated in the prerequisites, some students may need a little more review than others. This first part of the course provides a refresher for those students who need to be brought up to the same level as the more experienced students. The material for this part of the course is expected to be drawn from chapters 2 and 3 of the ILT. This first course in  more...
Cisco Building Scalable Networks Part 2 - OSPF on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course covers the use, operation, configuration, and verification of Open Shortest Path First (OSPF) in a single area and multiple areas. In the case of OSPF in a single areas it covers, IP and Hierarchical Addressing, VLSM, Route summarization, Interdomain Routing, and Helper Addresses While in the case of OSPF in a multiple areas. It covers, creating multiple OSPF areas and OSPF operation  more...
Introduction to e-Commerce on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce.  more...
Building an e-Commerce Business Case on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course provides the learner with information which addresses the relationship between costs and benefits.  more...
Netscape 6 User Fundamentals on-line e-learning cbt (computer based) This course addresses how to use Netscape Navigator which includes My Sidebar customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each.  more...
Object-Oriented Analysis and Design with UML Part 4: Patterns, Implementation and Construction on-line e-learning cbt (computer based) This final course in the four-part series teaches about using patterns in the design process and about implementing and constructing the program. It covers when and how to use the two types of implementation diagrams deployment and component as well as how to construct the program with code. It also addresses some issues of iterative and incremental development.  more...
Human Resource Law: Equal Employment Opportunity Law on-line e-learning cbt (computer based) Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition this program addresses employer defenses to discrimination claims grounds for employee cases and the Equal Employment Opportunity Commission  more...
Executive Level Leadership: Change and the Executive Leader on-line e-learning cbt (computer based) Executive Level Leadership: Change and the Executive Leader addresses the change process ways to identify resistance to change and how to overcome that resistance. In addition this program covers trust-building methods power-sharing techniques and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process.  more...
Executive Level Leadership: Leadership and Communication on-line e-learning cbt (computer based) Executive Level Leadership: Leadership and Communication addresses how leaders learn test and use information. In addition this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace governmental and internal variables that affect daily operations.  more...
Negotiating: The Negotiation Process on-line e-learning cbt (computer based) Negotiating: The Negotiation Process offers the student a process and guidelines to follow to conduct a successful negotiation as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition this program discusses the different  more...
IBM Implementing Wireless LANs Part 4 - Site Design and Installation on-line e-learning cbt (computer based) This course provides an understanding of how to assess the customer's needs for an enterprise-wide WLAN implementation and how to perform a site survey. It addresses preparation infrastructure awareness site survey methods and the Cisco ACU site survey utility. The WLAN installation section provides guidelines for mounting access points and antennas. The troubleshooting section provides  more...
Introduction to e-Commerce on-line e-learning cbt (computer based) This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce.  more...
Building an e-Commerce Business Case on-line e-learning cbt (computer based) This course provides the learner with information which addresses the relationship between costs and benefits.  more...
From Software Training Academy, Inc
Java Programming Rev 5 0 Java 5 0 instructor led trainingon-line e-learning cbt (computer based) This course teaches programming in the Java language the Java 2 Standard or J2SE platform. It is intended for programmers with experience in languages other than Java, but who may or may not have any previous Java experience. It focuses on procedural and structured coding skills first, and then offers meticulous, in-depth coverage of object-oriented concepts and how to apply them to Java software  more...
Developing Web Services with WebLogic TM instructor led trainingon-line e-learning cbt (computer based) This one-week course prepares Java programmers to develop Web services and clients using the BEA WebLogic Platform(TM), in accordance with prevailing standards such as SOAP, WSDL, and JAX-RPC. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard (J2EE 1.4) APIs for SOAP messaging and WSDL-driven, component-based service  more...
Intermediate Java Programming instructor led trainingon-line e-learning cbt (computer based) This course teaches programming in the Java language the Java 2 Standard or J2SE platform. It is intended for students with previous Java experience or training, who already know the fundamentals of the Java architecture and basic procedural programming. This course provides in-depth coverage of object-oriented concepts and how to apply them to Java software design and development. The latter part  more...
From Binary Research International, Inc.
Designing a Windows Server 2008 Network Infrastructure This five-day course will provide Participants with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services. The primary audience for this course is IT professionals (including Windows 2000, Windows Server 2003 Enterprise Administrators) interested in becoming a Longhorn Enterprise Administrator (who  more...
From Dapeeza Aesthetic Designs
Self Paced Cad Software Training ONLINE 100percent on-line e-learning cbt (computer based) Dapeeza Aesthetic Designs is an Engineering Research, Design & Development Firm with new interest in application of engineering materials in the following areas i. e Consumer Products, Electrical & Electronics Products, Automotive Application, Medical Equipments etc. Our Engineers uses state of the art 3D Design software like SolidWorks , AutoCAD & Autodesk Inventor extensively for our designs  more...
From ProTrain Online
Green Training - Home Energy Analyst HERS on-line e-learning cbt (computer based)study at homegroup study and discussionbook The Building Analyst and HERS Rater course is based upon a broad building science curriculum. It presents a solid scientific foundation upon which inspectors and auditors can build an accurate understanding of modern buildings. Each topic includes an overview of the technology, examples of typical installations and their defects, procedures for performing audits, and guidelines for analyzing  more...
From Jidaw Systems Limited
A+ by Remote Intructor-led Training on-line e-learning cbt (computer based) Learn A+ by Remote instruction course. The A+ Certification is the most widely recognized certification program that addresses PC Repairs and Maintenance. It is funded and promoted by the entire major IT companies such as Compaq, Microsoft, IBM, Novell, Dell, HP, etc. The remote instruction course is instructor-led training (ONE-ON-ONE, ON-REQUEST and Personalized) conducted via e-mail/the  more...
From Service Strategies
Support Professional - Online The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.  more...
From PsyAsia International
Psychometric Assessment Mini-Seminar Series- FREE PsyAsia International is pleased to develop and offer freely this series of mini-presentations/ mini-seminars in some important aspects of psychometric assessment. The presentations are short typically (under 10 minutes) and have been designed for those with no knowledge of psychometric assessment. Each presentation includes slides and narration from Psychologist Vincent Wong. We come across  more...
From Multi-media Access
Confined Space Entry (Public Works and Construction) on-line e-learning cbt (computer based)coursewareinteractive Confined spaces are responsible for many deaths every year due to lack of training. This course addresses the risks and operational safety standards for confined spaces commonly found in public works and construction such as testing, ventilation, and rescue procedures. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It  more...
Ergonomics: Principles of Office Ergonomics on-line e-learning cbt (computer based)coursewareinteractive This course addresses ergonomics issues from the perspective of your employees. Focusing on ergonomically correct body positions, this program offers solutions for how to compensate for workstation limitations and create a healthier and stress-free work environment for your employees. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your  more...
Good Manufacturing Practices: Food: Introduction on-line e-learning cbt (computer based)coursewareinteractive Intended for production line workers, supervisors, maintenance personnel, and anyone else who can affect the quality of the food product, this new training program addresses the essential components of proper food manufacturing processes. With a special emphasis on maintaining consistent product quality through controlling contamination, key issues such as personal hygiene, proper clothing, raw  more...
From The Virtual Training Company
DNS on-line e-learning cbt (computer based) Anyone who has ever used the Internet before has used The Domain Name System (DNS). Not only is DNS used on the Internet to convert easily readable names to machine readable IP addresses, but it is widely used on almost every IP based application. Virtual Training Company author Blair Rampling explains to users the details of what DNS is, how it works, and how to work with DNS clients and servers  more...
Microsoft Word 2003 on-line e-learning cbt (computer based) With Microsoft Word 2003 you can do a whole lot more than just create a simple text document or write a letter. You can do everything from creating colorful brochures and printing envelopes to writing your resume and designing a web page. In this VTC tutorial, author Laurie Fuller will guide you through the basic steps of creating and editing documents. You will learn how to add tables and  more...
From Teach Me IT
Introducing TCP/IP on-line e-learning cbt (computer based)study at home The Introducing TCP/IP WBT is the first course in the Working with TCP/IP curriculum. This course familiarizes the audience with the fundamentals of TCP/IP, such as its various features, architecture, installation procedures, network support, and maintenance. The course also discusses installation, configuration, and maintenance of WINS server as well as the Domain Name System. After completing  more...
Web Server Concepts on-line e-learning cbt (computer based)study at home The Web Server Concepts WBT acquaints the students with the fundamentals of Web servers. This course teaches the students how to work with a Web server, and plan and implement a Web server. It also teaches the students how to ensure performance and security of the Web server. After completing this course, the student will be able to: Describe a Web server Describe the role of a Web server in a  more...
Integrating Databases with ASP 3.0 on-line e-learning cbt (computer based)study at home The Integrating Databases with ASP 3.0 WBT is the third course in the Programming with ASP 3.0 curriculum. The course provides a description of database integration with Active Server Pages. It also enables students to publish and secure ASP applications. After completing this course, the student will be able to: Design a Web-enabled database application Connect to databases using ODBC  more...
From Skillspride Online Training
I-Net+ Module 3 - IP Addressing on-line e-learning cbt (computer based) On completion of this module, readers will be able to: understand the IP addressing scheme, including subnetting and classless addressing, understand the formats used for IP addresses, plan an IP addressing scheme, apply for an internet network address, allocate addresses on a private network and understand the use of supernetting and the introduction of IP version 6.  more...
I-Net+ Module 6 - Resolving Names on the Internet on-line e-learning cbt (computer based) On completion of this module, readers will be able to: understand the use of host names and FQDNs in TCP/IP, understand the process by which host names are resolved to IP addresses and configure and troubleshoot DNS.  more...
From Backup Training Corporation
Sexual Harassment for Employees on-line e-learning cbt (computer based)cd rom Addresses types of sexual harassment, investigations, taking corrective measures against it, and how to create a harassment-free workplace. It also covers the obligations and responsibilities of line employees.  more...
Sexual Harassment for Supervisors on-line e-learning cbt (computer based)cd rom Addresses types of sexual harassment, investigations, taking corrective measures against it, and how to create a harassment-free workplace. It also covers the obligations and responsibilities of supervisors.  more...
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