I Receive Web-based Seminars - Training Resources

Set Appointments that Lead to Sales Tom Ziglar says, 'If you could set a higher number of better and more qualified appointments, would it help your sales career? If you answered yes, then The Seven Keys to Effective Business-to-Business Appointments Setting is just for you.' This webinar offers a unique compilation of tactical appointment setting techniques that have been proven effective for sales professionals in the  more...

E-Mail Communication: Power, Peril, and Protocol Learn what to do before you press Send American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and even limit your ability to move up within your  more...

Empower Others to Promote Your Business What if you could cut your prospecting time in half? How about never having to prospect for business again because you ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see such benefit in what you do and the products and services you provide, that they re  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Process Management for IT & Professional Services Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of an IT or professional services firm, you know that cost containment is critical to survive and thrive. Without it, you can't provide competitive pricing on proposals making it difficult to compete. Yet, there is a key part of your business that is draining your profits without you knowing it process management! IT  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...

Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...

Entrepreneurial Innovation for Solopreneurs Generate Sound Business Ideas When You Work Alone The health of your business requires a constant infusion of new ideas and innovation. Market trends, competition, and technology challenge you to look at your business in new ways to stay ahead of the competition, but the answers to solve those challenges don't rush to mind. As a solopreneur, you don't have a team to rely upon to brainstorm for  more...

Business-to-Business Prospecting Innovative Techniques to Get Your Foot in the Door with Any Prospect If there is one thing you could improve regarding your role as a sales professional, what would it be? Find more opportunities? Close more deals? Make more money? I would estimate that what you care about most is closing the sale. Funny thing is that the very first phase of the sales process the prospecting phase often has the  more...

Establish A Solid Foundation for Your Small Business Learn Critical Business Growth Strategies Beyond Product Expertise Being an expert in your field inspired you to launch your own business. The tough economy has quickly exposed the difference between being a, subject matter expert and a business expert ... the latter of which is knowledge many business owners do not possess. If you don't master the business side of the equation, your firm is  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

How to Run Effective Internal Meetings Increase Productivity with Well-Run Meetings As you are searching high and low for the costs that are dooming your business, you are forgetting one of the most expensive ones unproductive, unnecessary meetings. Talk to your employees and you will hear the complaints fly: being invited to meetings that are not geared toward them meetings that are poorly run and meetings that were not needed at  more...

Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...

How to Sell Consulting Services to the Federal Government Leverage the unprecedented spend by this market segment Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of  more...

Establish A Solid Foundation for Your Small Business Learn Critical Business Growth Strategies Beyond Product Expertise Being an expert in your field inspired you to launch your own business. The tough economy has quickly exposed the difference between being a, subject matter expert and a business expert ... the latter of which is knowledge many business owners do not possess. If you don't master the business side of the equation, your firm is  more...

The Busy Professional's Guide to Social Networking Leverage this Power In Just Minutes A Day Social networking is hot, but you are still sitting on the sidelines. You hear about LinkedIn, Facebook, Twitter, blogging and perhaps, it's all so overwhelming with your plate already full with other initiatives. Getting involved with social networking can help you and your business grow without a huge time investment if you know how. Lynne  more...

Profitability Strategies for Service Firms Find the cost sinkholes that are draining your profits Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...

Lead People, Not Companies Create a People-Centric Culture to Improve Your Bottom-Line Companies aren't led, people are! You know it s critical now more than ever to lead your company. But what many business leaders don t recognize is that you can t lead a company you lead people. Your employees are the ones who can bring about financial change in your organization. In other words, you need to stop paying lip service to  more...

How to Re-Energize Your Sales Team In Tough Times Learn How to Re-engage and Motivate Your Sales Organization Budget cuts, lost accounts, and staff reductions have left your sales organization fatigued. Once, they were so committed to your company and product that they oozed with passion. Those days are gone. You can see the lost, unfocused look on their faces and you don't know what it will take to get them back on track. You tried praise  more...

Get Hired! Secrets to Mastering the Job Interview Learn to Interview With Impact 'Why did he get the job when I'm better qualified?' Relying on credentials and accomplishments won't get you hired. In today's competitive job market, the winner of the job foot-race is the one who interviews best. It is the master interviewer that gets the job, not the expert pedigree. Karen Avery, founder and president of Next Generation Careers and award-winning  more...

Sarbanes-Oxley Compliance As A Growth Strategy The economic crunch is presenting serious challenges for every size business publicly traded firms, small businesses, and even non-profit organizations. Companies that cannot find a way to grow during these challenging times run the risk of failure. Yet, the secret weapon to drive growth could be in your back pocket Sarbanes-Oxley best practices. Dr. Peg Jackson is your trusted advisor as she  more...

Master Cold Calling to Drive Revenue Techniques to Get Your Foot In the Door Technology has created tremendous barriers for sales people. From caller ID to voicemail to professional screeners, reaching the decision-maker has never been more challenging. When you finally reach them, you have a mere few seconds to capture their attention or you get the dreaded click and opportunity is lost. For most sales people, the prospecting call  more...

Project Management Leadership Learn the Critical Steps to Lead a Successful Project You've been asked to be the lead on a critical project for your company and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. There's scope to define, cost to analyze, and status to report ... all key components  more...

Influencing Anyone and Everyone Whether we want to influence our management, negotiate with vendors, or create partnerships with other department or company leaders, we need to know how build trust and form strong partnerships that are a win-win situation for both parties. This session will cover: Understanding different communications styles Understanding how people want to receive information Understanding the  more...

Turn Tradeshow Leads Into Sales Over 43% of trade show leads fail because sales follow-up is too late! Companies invest an exorbitant amount of money, time, and resources in trade shows. Business leaders hold sales and marketing departments accountable and responsible for generating a return on the investment made in trade shows. With marketing dollars being finite and marketing investment being heavily scrutinized, it is more  more...

The Sales Compensation Conundrum How to Develop a Truly Effective Sales Compensation Plan Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them without producing unintended consequences? Sales performance expert Alan Rigg has helped hundreds of  more...

A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...

Using Search Engine Optimization To Grow Your Business Myths, Legends, and Facts for Effective SEO for Your Website 'Why is my competitor getting ten times the website traffic that I do?' The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe your competitors) have figured it out,  more...

Investing In A Recession Buy, Sell, Or Do Nothing? What every investor must know to protect and grow their wealth The recession has created a culture of investment paralysis. Should I pull my money out of the market and put it under my mattress? Do I put my dollars in a savings account and earn 2%? Buy, sell, or do nothing? For most people, there are more investment questions than answers, but inaction now can be worse than making a bad  more...

Align Vision, Mission, and Strategy to Reach Your Goals Leadership Strategies for Managers Yogi Berra said it best, 'Be very careful If you don't know where you're going you might not get there.' As a business leader, your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others think  more...

Unconventional Marketing Strategies for Small Business Owners Boost revenue and profit in this stressed economy Small business owners are struggling now more than ever to grow revenue. Cash flow is limited and return on investment (ROI) dictates where this money is spent. You need to question where to invest marketing dollars how to measure performance and what to expect from ROI. Your marketing budget must be invested wisely or you will suffocate your  more...

Motivating the Underachieving Employee How to have the tough conversation with employees who are not pulling their weight Employee underperformance affects team morale, productivity, and company profitability. If not addressed, the manager runs the risk of losing the respect of their team, making it even more challenging to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your  more...

Pricing Strategies for Profitable Growth How to Formulate the Right Price in a Service Business 'If I price it too high, they won t buy. If I price it too low, we barely break even.' The yin and yang pricing debate has been a staple in business since the beginning of time. When you are operating a service company, it is very easy to price yourself right out of business if you don t know all of the factors that affect profitability.  more...

Create A Synergistic Executive Team to Drive Profits Leverage Your Leadership Team for Peak Performance Your executive leadership team holds the secret formula for business success in tough times. But is this critical team operating at its true potential? Probably not. From back-biting, to conflicting perspectives, to uncooperative attitudes, the executive leaders of your company may not be performing optimally and their success determines yours.  more...

Improve Morale Following A Workforce Reduction Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Performance-Based Sales Recruiting How to Hire More Top Sales Producers and Jump-Start New Hire Sales Performance How expensive are sales hiring mistakes? To answer this question, take a look at the difference in revenue, gross margin or profit (whichever number is most important to you) produced by your company s top sales producers and your bottom sales producers. Then add in the costs of recruiting and training new salespeople.  more...

Board of Directors Accountability Avoid Operational Catastrophes It's all over the news. Publicly traded, household named companies in the financial world out of business. As a business executive, you rely on your board of directors to reduce the risk to your company. Yet, many boards put their firm at risk of SEC action or even criminal investigation. How do you know if your board of directors is applying the appropriate level  more...

Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...

Drive Employee Productivity in Challenging Times Strategies to Regain Focus of Your Team Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate  more...

Article Publishing to Grow Your Business or Consulting Firm How to Build Your Reputation and Generate Revenue Using Articles The first thing clients do when looking for a consultant or researching your business is to check Google. One of the easiest ways to dominate search engine results is article marketing. Done correctly, articles help prove your expertise and generate leads. Incorrectly, article marketing becomes a drain on your time and can even  more...

After the Handshake Networking Strategies to Propel Your Business 'I shook a lot of hands at the event but now what? How do I turn the business cards I collected into real business relationships?' Networking is a powerful way to convert suspects into prospects if you do it correctly. Unfortunately, most professionals don t. Instead, you have dozens of tongue-tied conversations at industry events worrying whether you  more...

Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...

Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...

Customer Service Strategies to Increase Revenue See Your Business Through the Lens of Your Customer When dollars are tight, customer loyalty is easily lost. When the service with your company slips due to budget cuts, the customer exodus becomes massive compounding your bottom-line issue. You can't afford to have your customers feel your pain as they represent a tremendous opportunity to grow your business. It s critical to deliver WOW!  more...

Fill Your Pipeline with Hot Prospects It has never been harder to be successful to get profitable clients. Budgets are tight. Competition is fierce. The secret to success is to fill your pipeline with only hot prospects. But who are they? Referrals! Don't stop reading because you think 'I already know how to get referrals.' Successful referral sellers aren't asking clients to pass their name along, nor are they calling a new  more...

Restore Employee Trust After A Workforce Reduction Learn The Steps To Regain Productivity After A Layoff 'Am I the next to go?' Workforce reductions destroy trust among the surviving employees. Yet, trust is one of the critical factors in restoring the productivity of the team. You made the tough decision to downsize; now you need to regain the trust and confidence of your employees to ensure your firm succeeds in these difficult times.  more...

Name Your Price and Get It! Strategies for Effectively Handling the Money Conversation 'If we don t lower our price, we won t get the business!' Just as kryptonite paralyzes Superman, the price objection stops sales people in their tracks. For some, it triggers a paralyzing fear. Others don t know how to resolve the concern. Drop the price? Walk away from the deal? Hold firm? There are tell-tale signs that tell you exactly  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Success Strategies for Small Business Owners Learn the Secrets to Effective Decision Making. Answer the question: Where do I spend my time, energy and money for the best possible gain! The economy is forcing you to work harder than ever on your business, but the hard work isn't paying off. You find you busy but not as effective as you could be. You are being pulled in a million different directions. Things are not getting done and your  more...

Put Your Strategic Plan Into Action Implementation Strategies that Get Results! Many companies have the right strategic plan, but still don t grow their business! If effective execution is a major challenge when the economy is booming imagine what it is now that a recession is here and resources are scarce. Having the best strategic plan in the world won t help you increase profitability and grow your business if it's not  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Master the Art of Storytelling to Grow Your Career Strategies for effective networking Credentials look great on a resume, but how you present your accomplishments to others determines your ability to advance in your career. Say too much and it sounds like bragging. Say too little and you blend in with the other candidates. In a crowded talent pool, your ability to effectively tell your story is your key to standing out and being remembered.  more...

Managing Introverted Employees How to Identify and Motivate Introverts for Maximum Performance According to recent studies, an estimated 30% of the population is introverted. While some consider introverts to be an employer's Achilles heel, this personality type brings tremendous advantages to your business. As a manager, you need all of your employees to deliver peak performance in today's challenged economy. Discover how to  more...

Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...

How to Create Successful Strategic Marketing Alliances Use Marketing Partners to Grow Your Business Surviving the economic crisis demands fresh thinking and strategic marketing and you have plenty of creative ideas. The only catch? You don t have the budget to implement all of your plans. The solution? Develop strategic marketing partnerships with other organizations to extend your marketing and sales reach without increasing your budget. Ann  more...

How To Be An Online Spy (and use what you find for business success) There is an incredible amount of information online about what s going on at companies and with people. The problem is when you look for information using popular search engines, most people receive thousands and sometimes millions of results. In 'How To Be An Online Spy,' you ll learn the inside secrets on how to find information on companies and  more...

Forecasting & Pipeline Management How to Eliminate Stalled Opportunities from Your Company s Sales Opportunity Pipeline What is the condition of your company s sales opportunity pipeline? How many of the opportunities have been stalled at the same step in the sales cycle for weeks or months? If sales forecasts and opportunity pipelines are inaccurate, or if opportunities do not close in predictable time frames, it can wreak  more...

How to Grow Profits In a Recession Strategies to Protect Your Bottom-Line The economic squeeze has conditioned most business leaders to operate in reactive mode to ensure survival but this approach jeopardizes the future of the company. For your company to remain profitable now, and in the future, you need to become proactive so that you make prudent decisions not knee-jerk reactions. John Myrna, author of '100 Quick Tips for  more...

How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...

Keys to Unlocking Your Employees Potential Strategies to Improve Employee Performance As a manager, you feel the pressure to keep your top performers happy and dedicate your time trying to get subpar performers to rise to the challenge. You've been tasked with delivering results, but unless your employees take ownership of their performance, the goals will not be met. If you haven't been trained how to develop your team or don't have the  more...

How to Become Recognized as an Expert And Monetize Your Expertise! 'I know more about that subject than her! How come she is always the keynote and I'm always the attendee?' You have the experience done the research and created a unique approach but you are also a well-kept secret. You work hard chasing prospects and are constantly asked to share your knowledge for free. How do you go from being knowledgeable to being recognized as a  more...

Develop A Marketing Plan to Retain and Grow Your Customer Base Uncover the Secrets About Your Customer's Buying Habits You've heard it before. It's much more costly to find a new customer than to expand the buying relationship with an existing one. While the concept is not new or revolutionary, most companies don't know what drives their customers to buy, and what else they can sell them. Worse yet, they leave the door wide-open for their competitors to  more...

Hiring Strategies for Your Sales Organization Best Practices When Hiring Sales People 'I just found my rainmaker or did I?' Sales managers are often blinded by the star qualities and accomplishments of prospective sales candidates. The resume reads like the perfect sales rep met 150% of quota, grew the business 200%, and thrived with a competitor. If you re only looking at their track record, you may be missing key information that indicates  more...

Create an Accountable Workforce to Grow Your Bottom-Line Lead Don t Manage Your Employees to Success Searching for answers to fix your bottom-line? Don t panic -- the answer is right under your nose. Your most valuable asset your employees -- can come to the rescue. You can grow your bottom-line despite the economic woes if you build an accountable workplace. Leadership expert, Joel H. Head, former Partner with Ernst Young, LLC and Principal with  more...

Investing In A Recession Buy, Sell, Or Do Nothing? What every investor must know to protect and grow their wealth The recession has created a culture of investment paralysis. Should I pull my money out of the market and put it under my mattress? Do I put my dollars in a savings account and earn 2%? Buy, sell, or do nothing? For most people, there are more investment questions than answers, but inaction now can be worse than making a bad  more...

Negotiating With The Big Dogs How Small Businesses Can Contract Without Losing Their Shirt Every small-business owner dreams of landing big clients. But doing business with the big guys doesn t automatically mean big profits. Their executives and procurement officers are well-trained and ready to put the squeeze on you during contract negotiations. If you can't hold your own in the negotiation, be prepared to sacrifice all of  more...

Get the Funk Out of Your Sales Team! Refocus Your Sales Team on Achieving Revenue Goals 'The stock market is down.' 'Home values are in decline.' 'Personal debt is on the rise.' These are just a few of the excuses that your sales team offers as reasons why they aren't selling. They feel defeated and lost which means your team is on a one-way track to failure. For you to achieve the corporate revenue goal, your team needs a burst of  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Get Your Sales Team Selling with Confidence! Remove Obstacles to Turn Problems into Profits Is your sales team delivering the results you desire? If not, there could be a reason, other than the economy, that is causing sales paralysis. While some issues may be skill related, oftentimes, it's 'head-trash' that keeps them from hitting the mark. How do you re-energize your team to meet and exceed sales goals? Melody Brooke brings a unique  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Secrets to Successfully Cold Calling Executives Most sales professionals start the pursuit of new accounts by cold calling lower-level or middle-management contacts because it fits your comfort level. Cold call success is not about comfort, it's about being effective. By immediately reaching the executive-level decision maker, you can reduce the sales cycle and be better positioned to win the account. If you want impressive results from your  more...

Drive Growth Despite the Recession Create the right strategic plan for your company Professional sports coaches don t send teams on the playing field without a game-plan they ll get crushed. Even when games are broadcasted, viewers see coaches and managers constantly reviewing strategies and updating plays to leverage strengths, eliminate weaknesses, and identify the gaps to win. Similarly, businesses without the right strategic  more...

Software Development for Business Executives What You Need to Know to Guarantee Project Success 'Why do our IT projects keep running over budget?' With your bottom-line being squeezed by the economy, you can t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls if you know what questions to ask and when. Gary Gack, 40-year  more...

How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

Lead Generation Techniques in a Slow Economy People Are Still Buying, But Are They Buying From You? Media is bombarding us with stories of economic doom and gloom, but everywhere you look there is proof that people are spending money! Football stadiums are still packed every Sunday, stores are full of shoppers and restaurants are full of patrons. People are being pickier with how they spend their money. Your challenge is how to get them to  more...

Master LinkedIn to Increase Sales Secrets that drive prospects to you LinkedIn to generate sales? Absolutely! Yet, few know how to leverage the advanced functionality in LinkedIn to find prospects and better yet, have them find you. In the competitive sales arena, everyone is looking for the edge when it comes to reaching prospects, but few can leverage the power that lies within LinkedIn. Tim Hagen, LinkedIn expert and  more...

Managing Employee Stress To Improve Morale and Drive Productivity 'My workload is overwhelming I m stressed to the max!' Fear, uncertainty, and doubt create unmanageable stress levels preventing employees from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t afford these ramifications. Dianne Crampton, author of 'Melting Your Stress Within 30 Days,' helps companies  more...

Fearless Cold Calling Overcome Your Fear of Cold Calling to Drive Sales Many sales professionals thrive selling face-to-face, but freeze at the thought of cold calling. There are many reasons why they avoid cold calling, but the number one reason is fear of rejection and failure. This fear causes an epidemic of sales paralysis that results in lost sales opportunities, missed quotas, and lower income. Leslie Buterin,  more...

The Cold Calling System That Works! Reach the Top-Level Decision Makers to Skyrocket Sales! Sales professionals find cold calling painful. But if they don't do it and do it well they have no sales. Prospecting is a slow, uncomfortable process as you strive to reach the top decision maker. If you can't 'Reach The Top Dog,' you can't generate sales and your income is at risk! Leslie Buterin, author of 'Secrets to Scheduling the  more...

Send Me Something in Writing! Dead-End or Opportunity? You made it to the gatekeeper talked to the executive and now they asked for 'something in writing.' It sounds like the classic brush off so you stuff the company brochure in the mail. It won t go anywhere or will it? Leslie Buterin, author of 'Secrets to Scheduling the Executive Level Sales Call,' and founder of 'Reach the Top Dog' methodology, revolutionized the  more...

Become An Effective Solution Sales Person Powerful Techniques to Drive Your Sales Career to the Next Level What is the determining factor in who wins a sale? Is it price? No! Is it the product knowledge of the sales person? No! Prospects can learn product information easily enough on the web. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales  more...

Never Have Another Cold Call! Know More Than You Ever Thought You Could About Your Prospects, Clients, and Competitors You've heard it before Knowledge is power and, as a sales professional, you need that power to sell. A tremendous amount of information is available at your fingertips to prepare for a sales call or research competitors, but few know how to find it online. Deals are lost every day because the wrong sales  more...

Improve Morale Following A Workforce Reduction Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Leadership Strategies for Turbulent Times What every business leader needs to know to succeed today and tomorrow... 'Business was great no matter what we did and then one day it all came to a screeching halt.' Now you re in survival mode trying to stay in business and avoid a total collapse. The strategy that made your business successful won't be the strategy that gets it out of peril. The effects of the current economic downturn create  more...

Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...

Business Development Secrets for Consultants Techniques that Get Clients Knocking Down Your Door! Business consulting generates over $100 billion in annual revenue yet, my phone isn t ringing. Welcome to the harsh reality of owning a consulting business, where working hard and knowing your stuff isn t enough to fill your client roster or your bank account. If you don t want to crawl back to the world of corporate employment, you need to  more...

Powerful Secrets to Keep Your Sale Moving Learn the keys to keeping the connection alive with your prospects Business is tough. Budgets are tight. Buyers are scared. How do you get clients comfortable enough to buy from you? In the current market where dollars are scarce and clients are wary of new commitments, getting precious time in front of a prospect is extremely valuable. You want to have to make the most of that opportunity. You  more...

Goal Achievement Strategies for Business Professionals Don t just set a goal achieve it! Another goal set another goal forgotten The real question is why? Was this a goal that should have been set in the first place? What obstacles kept you from achieving it? Business professionals will tell you that the key ingredient to their success recipe is their ability to set a goal and achieve it. Have you mastered this skill? If not, it could be limiting  more...

Drive Employee Productivity in Challenging Times Strategies to Regain Focus of Your Team Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate  more...

Email Marketing for Consultants and Entrepreneurs Build a Loyal Following and Keep Business Flowing Most consultants live by the feast or famine rule except those who master database cultivation and relationship building. Your email list is the lifeblood of your business and it takes proper care and feeding to generate revenue. Promote too much, people unsubscribe. Promote too little and you get no business from the campaign. Those who have  more...

Stop Stifling the Growth of Your Company! Learn how to remove the blinders that limit potential As a business owner and entrepreneur, are you focused on the big picture of where your company needs to go or do you only see a tiny microcosm and fight for crumbs? The Achilles' heel of many executives is that they have a vivid image of the little picture, but pay little attention to the big vision. They lead companies that have little  more...

How to Develop a Strategic Plan That Works For You The manager's key to creating competitive advantage Do you ever get the feeling that you are throwing darts while blind-folded? As a business leader, how can you expect to make this year your best year ever without having a well-defined plan? Perhaps, you have a strategic plan, but it s hiding under the cobwebs in your office. In these challenging economic times, having the right strategic plan  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

What Every CEO Should Know About Their Sales Organization Ask the right questions to know if your sales team is on track 'Where are the sales?!' Every CEO knows how to ask this question, but the response does not tell if the sales team is performing optimally or is aligned with the corporate vision. Revenue used to roll-in, almost magically, through the front door. Now that the economy has slowed, CEOs need better predictors of performance to  more...

Get the Trash Out Of Your Funnel What s a sales professional supposed to do in this turbulent economy -- you re not getting meetings with real prospects, your clients wonder if they ll be in business tomorrow and you re not generating revenue. You may rationalize that your sales funnel is filled with active leads, but it s actually just filled with rocks, weeds, and sand. How do you fill your sales funnel with qualified leads and  more...

Measuring the Value of Your Trade Show Program Over 73% of CFOs cite ROI as a critical factor in their evaluation of trade shows Yet, only a small handful of them have the metrics to justify their investment. Marketing programs that don't demonstrate a financial return for the investment are in danger of being cut from the budget. Who is accountable in your company for demonstrating the return on investment (ROI) from your trade show  more...

Empower Others to Promote Your Business What if you could cut your prospecting time in half? How about never having to prospect for business again because you ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see such benefit in what you do and the products and services you provide, that they re  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Migrating from a Product Sales Person to a Solution Sales Person What is the determining factor in who wins a sale? Is it price? No! Is it the product knowledge of the sales person? No! Prospects can learn product information easily enough on the web. They don't need a sales person for that. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales people, but can only say the  more...

Leveraging LinkedIn to Grow Your Business This webinar will answer the question, Can I really use LinkedIn to grow my business? We look at the growth of social networks and the power of 'We'. We will talk about how to give your LinkedIn Profile a makeover. We talk about the settings that will allow you to make specific choices about how your profile is viewed and what kind of foot print you leave behind when you view other profiles, if  more...

How to Sell Consulting Services to the Federal Government Leverage the unprecedented spend by this market segment Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of  more...

Driving Cash Flow and Profits For Small Business Owners Critical Action Steps To Improve Your Bottom Line The economy is squeezing small business owners. If you are to survive and thrive, you need to be focused on the right activities and metrics for your small business. But, what are they and how do you achieve them? Jack Howe, 30-year business coach, teaches small business owners how to grow sales, profits, and most importantly, cash. Selected by  more...

Recession Proof Your Business All business is cyclical, and in tough economic times companies that react quickly to an adverse market have a good chance of preserving profitability. Companies that go beyond that by leveraging disruptive events to get the buy in they need to drive transformational change will raise their organization s performance to world class. The Webinar is presented from the professional perspective of  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Predictive Analytics for Business Leaders As you grow your business, you rely on financial statements to make important business decisions. Whether you re planning a new business or preparing an exit strategy, your financial planning success hinges on choosing the correct metric as your driver. The right reporting metric is like a personal credit score get it wrong and you ll jeopardize your livelihood. But choose it correctly and your  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Powerful Follow-up Techniques That Drive Prospects to Buy Sales Tactics to Unclog Your Sales Funnel Low closing ratios on outstanding proposals is one of the biggest issues plaguing sales organizations large and small. Most salespeople simply don't know how often to contact prospects, or what to do or say when they do contact them. They end up doing the same things their competitors do, with increased pressure to reduce price to close sales. David  more...

Set Appointments that Lead to Sales Tom Ziglar says, 'If you could set a higher number of better and more qualified appointments, would it help your sales career? If you answered yes, then The Seven Keys to Effective Business-to-Business Appointments Setting is just for you.' This webinar offers a unique compilation of tactical appointment setting techniques that have been proven effective for sales professionals in the  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...

Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...

How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...

Use Direct Mail Effectively On A Tight Budget Secrets to Using This Forgotten, Yet Effective, Marketing Tool Internet marketing is a glitzy marketing approach that has caused many marketing professionals to forget about tried-and-true direct mail marketing campaigns. While direct mail may lack luster, it is still shown to be an effective marketing tool even more so than Internet marketing. According to a recent DMA study, direct mail  more...

Find Buyers Who Are Ready to Buy Now! Learn to Identify the Trigger Events That Motivate Prospects to Buy 'I have lot of business in my pipeline, but very few deals are closing.' Adding prospects to a sales pipeline is easy but if they aren t ready to buy, you ll waste precious time that could be better spent pursuing accounts that are ready to sign. Although the economy is in strife, people are still buying. The key is to identify  more...

How to Audit Your Website s Performance From the User Perspective 'Google It!' It's the first thing every prospect does when they find your company. Credibility, visibility and brand awareness are all at stake when they arrive on your website especially when your website doesn't create a fantastic user experience. Your website is your most powerful marketing tool and the message it sends will create leads for you or your competitors.  more...

Conduct a Brand Audit Does Yours Pass the Test? Powerful branding is critical for every business small or large. A strong brand allows you to charge premium prices, build company value, and build customer loyalty resulting in decreased cost of sales and increased profitability. How do you know if your brand is aligned so that your marketing dollars are invested correctly and is generating the expected results? Shannon Kavanaugh, president and  more...

A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...

Should You Write a Business Book? What Every Potential Author Should Know Before Writing a Single Word As any published author will tell you, writing a book will help grow your business. But writing a book can consume massive amounts of time, cost a lot of money, and distract you from the business of serving your clients. Before jumping on the book-writing bandwagon, discover the questions to ask to determine whether it s the  more...

Are You Missing the Mark In These Magic Moments In Sales? Prevent Sales From Stalling Out On You Business is tough. Budgets are tight. Buyers are scared. How do you get clients comfortable enough to buy from you? In the current market where dollars are scarce and clients are wary of new commitments, getting precious time in front of a prospect is extremely valuable. You want to have to make the most of that opportunity. You don t want to inadvertently  more...

Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...

Using Sales Compensation Plans to Achieve Revenue Targets One of the most critical decisions that a company makes is how to compensate its sales organization. Many plans don t align compensation reward with the desired sales activities, which leads to underperformance and frustration. When sales compensation plans are aligned with the goals of the company, the sales team has clear focus, motivation, and direction and the company gets the results it  more...

Master the Proposal Phase of the Sales Process Secrets to improving your closing rate Pin the tail on the donkey is a kid s game, not a sales game! With the limited information that most sales people have when drafting a proposal, they may as well be blindfolded! The proposal is one of the most abused sales tools, but it is the critical tool that leads to a prospect becoming a revenue-generating client. Sales people who cannot identify the  more...

Starbucks Summits and other Coffee Shop Meetings So many of today s social and business exchanges take place at the local coffee shop. Lean how to turn these into money maker meetings. We examine the proper rules of conduct for various meetings. Why are so many business meetings taking place out of the office? How can you take advantage of this in your business? Do you know all the new rules of engagement during such meetings? In this webinar  more...

Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...