Instructor Led Icmpt1 Training - Training Resources
Icmpt1 Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From HBF Networks
Cisco Unified Voice Portal Implementation
... * Cisco Intelligent Contact Manager Product Training (ICMPT1, ICMPT2)
* Telephony Experience - IP and Legacy
* Contact Center Experience
* Basic Networking Knowledge
* Cisco IOS CLI Familiarity
* Working Knowledge of Cisco Unified Communications Manager
* Gateway and Gatekeeper for H.323 Networks
* Microsoft Windows 2003 Server
Who Should Attend
This course is
more...
... * Cisco Intelligent Contact Manager Product Training (ICMPT1, ICMPT2)
* Telephony Experience - IP and Legacy
* Contact Center Experience
* Basic Networking Knowledge
* Cisco IOS CLI Familiarity
* Working Knowledge of Cisco Unified Communications Manager
* Gateway and Gatekeeper for H.323 Networks
* Microsoft Windows 2003 Server
Who Should Attend
This course is
more...
From Last Minute Training
Cisco ICM Product Training Part 1ICMPT1
The Cisco Intelligent Contact Manager course provides an understanding of ICM system terminology, features, functions, components, & capabilities. It coves ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities.
more...
Cisco ICM Product Training Boot CampICMPT1ICMPT2 - Arp
This course is intended for personnel within the call centre environment who will have day-to-day interaction with the ICM product from Cisco. The course combines elements from ICM Product Training (ICMPT Part 1 and 2).
more...
