Instructor Led Icmpt2 Training - Training Resources
Icmpt2 Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
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 online tutorial |
From HBF Networks
Cisco Unified Voice Portal Implementation
...sco Intelligent Contact Manager Product Training (ICMPT1, ICMPT2)
* Telephony Experience - IP and Legacy
* Contact Center Experience
* Basic Networking Knowledge
* Cisco IOS CLI Familiarity
* Working Knowledge of Cisco Unified Communications Manager
* Gateway and Gatekeeper for H.323 Networks
* Microsoft Windows 2003 Server
Who Should Attend
This course is intended
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...sco Intelligent Contact Manager Product Training (ICMPT1, ICMPT2)
* Telephony Experience - IP and Legacy
* Contact Center Experience
* Basic Networking Knowledge
* Cisco IOS CLI Familiarity
* Working Knowledge of Cisco Unified Communications Manager
* Gateway and Gatekeeper for H.323 Networks
* Microsoft Windows 2003 Server
Who Should Attend
This course is intended
more...
From Last Minute Training
Cisco ICM Product Training Boot CampICMPT1ICMPT2 - Arp
This course is intended for personnel within the call centre environment who will have day-to-day interaction with the ICM product from Cisco. The course combines elements from ICM Product Training (ICMPT Part 1 and 2).
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