Online Ideas eLearning

Generating Creative and Innovative Ideas Generating Creative and Innovative Ideas  more...

Design of Experiments and Validation of Solutions in Six Sigma ... to meet the desired improvement, teams generate solution ideas to optimize the response, and then the ideas are tested, implemented, and validated. Later in the control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explains the basic design of experiments (DOE) concepts and outlines how to select,  more...

Foundations for Business Execution ... execution is about achieving results. It's about turning ideas into actions and dreams into reality. It's not a process or a formula, but a state of being that will permeate and transform your entire organization. This course will provide you with the basic information you need to create an execution culture in your organization. In one lesson, you'll examine execution cultures to uncover what  more...

Creating a Business Execution Culture ...culture. You'll learn about ways to turn your visions and ideas into actions. Do you have the right team in place to execute your ideas? You'll learn about assessing talent in both your existing team members and in potential new hires. Will the same team still be right one year from now? What happens if one of your team members isn't thriving in the new execution culture? What if a team member  more...

Building Your Influence as a Leader ...mean you should manipulate or force people to accept your ideas and accomplish your objectives; there are ethical ways for leaders to successfully build influence. Leaders attempting to influence and persuade others are faced with the challenges of navigating through organizational politics. An effective leader recognizes that organizational politics can provide positive ways to influence  more...

Leading Business Execution Leading Business Execution How many times have you and your team decided on new plans to make day-to-day processes more efficient, only to watch months slip by with those plans unexecuted? Why don't certain tasks get executed? Why do things stay the same, even when the change is critical to your team? This course provides you with techniques and strategies for executing business strategy,  more...

Conducting Experiments and Analyzing Results in Six Sigma ... to meet the desired improvement, teams generate solution ideas based on the best combination of input variables' settings to optimize the response, and then the ideas are tested, implemented, and validated. Later in the Control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explores full and  more...

Nonstatistical Analysis Methods in Six Sigma ...s. They help prioritize these causes and generate initial ideas for resolving problems when a project enters the Improve phase. This course covers the use of various nonstatistical analysis methods including failure modes and effects analysis (FMEA), gap analysis, scenario planning, root cause analysis, the 5 Whys, fault tree analysis (FTA), and waste analysis. This course is aligned with the  more...

Managing Six Sigma Team Performance ... enable teams to generate and select creative improvement ideas, while a series of management and planning tools enable teams to implement and assess quality improvement throughout an organization. As team leaders with mastery over these tools, Black Belts are called upon to select the right tools to meet various team conditions and objectives. And Black Belts share yet another responsibility  more...

Elements of a Cohesive Team ...their work. When trust and open communication is present, ideas flow and people find solutions to problems. When there's cooperation, team members feel connected to each other, and morale is high. This course introduces techniques for building a cohesive team and highlights how poor communication, a trust-deficient atmosphere, and a lack of cooperation among team members leads to failure of the  more...

Effective Team Communication Effective Team Communication Regardless of how talented the individual members of your team are, they can only get your team so far alone. To maximize their potential, teams rely on the participation, input, and opinions of all team members. Learning to speak up and encouraging others to open up are important to a team's success. Effective communication is the fuel that will keep your team  more...

Intellectual Property Overview ...ghts, while still communicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the potential consequences of violating intellectual property laws. This course was developed with subject matter support provided by the Labor,  more...

Facilitative Tools and Formats Offering Options Facilitative Tools and Formats: Offering Options Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the  more...

Facilitative Leadership ... explain what you're doing because people will steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some changes, become a facilitative leader in your  more...

Enhancing Your Creativity ...willingness to take risks, the ability to connect diverse ideas, and open-mindedness. And most important, perhaps, is believing that you are creative. Many people get stuck because they think 'I'm not a creative person.' But everyone has creative potential. Understanding the characteristics you possess that boost your creativity and those that inhibit it can help you enhance your creative  more...

Verifying and Building on Ideas ...Ideas Generating creative ideas can be a very exciting and stimulating process. This is particularly true during the initial stages of idea generation, when many adopt an 'anything goes' approach. Later, however, the workability of ideas needs to be verified, or checked. Ideas are more likely to be relevant and useful when they have been assessed in the context of organizational needs,  more...

Using Feedback to Improve Team Performance ...s the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your performance is the best it can be. In this course, you'll learn how to deliver feedback to other  more...

Diversity and You Diversity and You Just as organizations must respond to demographic and social changes that introduce new languages, cultures, values, and attitudes to the workplace, so must you as an individual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively  more...

The Importance of Diversity and the Changing Workplace ...le essentially cut from the same cloth, so where will new ideas come from? How will the group have the ability to understand things from a different point of view? Without diversity in the workplace, organizations run the risk of becoming monocultural and only viewing things from a very limited perspective. The organization provides the structure for operation of the business and often defines  more...

Customer Driven Process Improvement Identifying Improvement Ideas Solutions ...tomer Driven Process Improvement: Identifying Improvement Ideas & Solutions After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and  more...

The Fundamentals of Globalization The Global Context ...eme is the freer movement of people, goods, services, and ideas around the world. In a globalized world, national borders become porous, as connections between people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the significance of the global context for business organizations. You'll find out how the social, economic, and political  more...

Basic Presentation Skills Planning a Presentation Basic Presentation Skills: Planning a Presentation Even the most seasoned public speakers can experience nerves before a major presentation. The successful ones, however, have learned how to make those nerves work for them. Positive concern about the impact of a presentation can spur presenters to raise their game, enabling them to get the desired results. For example, a presentation can be  more...

Basic Presentation Skills Creating a Presentation ... and audience for the presentation, and come up with some ideas for what to say, you can transform those ideas into a script or notes that will guide you through the presentation. You should start with an introduction, where you grab the attention of the audience and tell what you are going to do. Next, you need to support each of your key points and, at the same time, not lose the attention of  more...

Basic Presentation Skills Delivering a Presentation ...e audience if you want them to be enthusiastic about your ideas. At the same time, you must appear composed and confident. This course describes how to make your delivery successful and memorable. It covers techniques for managing stage fright - the biggest problem most speakers have. It also explains how to set the right environment for your presentation by making the right choices about room  more...

So You Wanna Be a Mystery Writer Learn from a working mystery writer how to write mystery novels. This course is designed for the working or aspiring writer who wants to create compelling mystery fiction. The course gives you a jumpstart on getting ideas, developing characters, plotting, planting clues, and getting published. Worksheets, a web-based library of resources, book recommendations and examples from published and  more...

A Foolproof Method for Conduting a Job Search ... via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will have all the information you need to uncover the hidden job market. You`ll be able to design a job search plan, customized to your individual needs, to give you maximum results in  more...

How to Interview Like a Professional ... via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will have all the information you need to master interviewing techniques. You?ll learn the top 10 actions you can take to sell yourself and how to handle salary during an interview.  more...

Getting the Job Offer You Want ... via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the of the course, you will have all the information you need to negotiate salaries and perks. Since getting a job is like making a sale, you`ll review and apply the key secrets of top sales  more...

From Beans to Brew: Creating Characters This course explores how to create believable and lifelike characters. Explore character development from birth to death. This course explores how to create believable and lifelike characters. Students will utilize hands-on techniques to explore their own lives and the lives of those around them for inspiration and details. Armed with these ideas, students will then create new characters or add  more...

Certificate in Web Content Creation (Master Classes) A professional certificate in writing and editing web content. The certificate program consists of three Master Classes: (1) Writing Web Content (2) Architecting Web Content (3) Creating Popular Web Genres These three Master Classes prepare you to be a professional web writer or editor, working in a world of intense interactivity, fast feedback, complex content management, and constantly changing  more...

Nutritional Herbalism: Learn How Herbs Work Within Your Body This course will help you understand Herbal Energetics Designed for the beginning herbalist, this course will help you understand "Herbal Energetics" - Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural, you must not automatically assume that they are safe for  more...

Best Practice Strategies for Involving Parents Delves into proven ideas to help children do better in school.  more...

Parent Conferencing and Communication Explores ideas to ensure successful communication between teachers and parents of children with disabilities.  more...

Legal Research and Writing ...onal behavior: Plagiarism - Using another person?s words, ideas, or results without giving proper credit to that person, giving the impression that it is a student?s own work Any form of cheating on examinations Altering academic or clinical records Falsifying information for any assignment Partly or wholly completing an assignment for another student or submitting assignments partially or  more...

Guardianship Decisions for Elderly Loved Ones Course description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea ™s quality of life, and enlisting the support of  more...

Providing Effective Feedback ...o foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Many people have good intentions to provide helpful feedback, but don?t know the simple rules and techniques for doing it. This course includes  more...

Recognizing Employee Performance ...ere are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Motivated employees don?t just happen?they are the result  more...

Building Self Confidence For Women Learn to free yourself from doubt and enjoy all life has to offer. Whether you feel shy, have fears giving presentations or lack the success you want in life it could be your self-confidence that needs a boost. With a belief in yourself and your abilities overcoming obstacles is enhanced. ?If you think you can you can, and if you think you can?t you can?t.? Highly recommend 1 to 2 online chats  more...

How to Build And Maintain Rapport With Your Clients ... respond to most favorably? People who are like us --- in ideas, actions, values, even speaking patterns. When in Rome, do as the Romans do. More experienced and successful communicators realize the impact of maintaining rapport and coming back to regain it, if it`s lost. Over the years many rapport skills and techniques have been used successfully: find something in a customer?s office that  more...

Better Public Speaking- A Low Stress Approach ...Coursework focuses on reading the text and applying those ideas in an immediate and direct way. You?ll create sound files on a weekly basis to send to your instructor and will receive back, practical critiques and useful comments for each file you send. The sound files can be created on any computer and from a program every computer has in the Accessories section of the program list. You?ll  more...

Database Design Concepts During this course you will learn the basic concepts of database design, the SQL language and how to design and implement a simple relational database. The course is suitable for all kinds of audiences, as it starts with the very basic concepts of database design and presents the subject in an easy manner. Coursework focuses on the real-life implementation of database solutions and on practical  more...

Introduction to ISO 9001:2000 ...nd simply explained. The course is packed with practical ideas that you will be able to put right to work in your organization. Interactive exercises familiarize you with the standard. You may work at your own pace to understand how ISO 9001:2000 will affect your company. This course takes approximately 2 hours to complete. After you place your order, you will receive a user name, password  more...

How to Critically Evaluate Your Business Plan ...ting a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which will help you solidify your own new business idea, write all sections of your business plan, launch your business, and finally, develop a plan to grow it. In order to write a winning plan, you first have to  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...ely select a group of individuals to actually pitch their ideas to a round table of entrepreneurship investors and experts. This is one of the toughest feats to pull off in the business world and we take pride in being able to assemble a key group of experts to give you the insightful feedback you need to polish your presentation skills. Not only will you potentially be given an opportunity to  more...

Improving Co-Worker Relationships ... Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is based on proven theories of communication, which can help you and your library. In just an hour or two, this course will give you some fresh perspective on strengthening communication weaknesses in your  more...

Work Zone and Heavy Equipment ...g into a land of both shadow and substance, of things and ideas; you ™ve just crossed over into the Work Zone. Discover what causes most work zone fatalities and injuries. Welcome to Work Zone and Heavy Equipment ??you?re moving into a land of both shadow and substance, of things and ideas; you?ve just crossed over into the Work Zone.? Discover what causes most work zone fatalities  more...

Introduction to Inspiration and Kidspiration ...nd Kidspiration. Help students organize and develop their ideas! Learn how to navigate the toolbars and manipulate text within the program. Discover how to integrate this program into your classroom. Introduction to Inspiration and Kidspiration is a seven day online course. This course introduces you to Inspiration and Kidspiration, a software package used to help students organize and  more...

Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so  more...

Flash I: Mastering the Tools ... students in online forums so that you can learn from the ideas and insights of others. Welcome to our Flash I: Mastering the Tools course Welcome to our Flash I: Mastering the Tools course. Flash MX is a multimedia application that will allow you to create powerful and eye-catching applications, presentations, animations, and Web sites by integrating images, drawings, audio, video, and text.  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...around you. You need to make sound decisions about which ideas to pursue and how to go about pursuing them. All ideas are not created equal, and even the best ideas are rarely perfect at their conception. In order to evaluate an idea?s chance of real success, and to develop an action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory  more...

Design a Winning Business Based on Your Idea--Self-Directed ...around you. You need to make sound decisions about which ideas to pursue and how to go about pursuing them. All ideas are not created equal, and even the best ideas are rarely perfect at their conception. In order to evaluate an idea?s chance of real success, and to develop an action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...de you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a potentially devastating customer retention problem. Then you will enter the scenario a year later, after the gym is back  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...de you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a potentially devastating customer retention problem. Then you will enter the scenario a year later, after the gym is back  more...

Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake can lead to an increased risk of certain chronic diseases, the differences between certain types of fats, resources you can provide your patrons on reducing saturated fat intake, and program planning ideas Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake  more...

Understanding Globalization: Preparing for the 21st Century Interactive course covers economic, political, and cultural dimensions of Globalization. Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This  more...

Introduction to Online Branding Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...

The Role of Critical Thinking in Organizations In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...

Strategies for Facilitating Critical Thinking ...y associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established  more...

Intellectual Property and Proprietary Rights ... while still communicating the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the essentials of intellectual property and proprietary rights. It includes introductions to current copyright, trademark, patent, and trade secret laws and presents  more...

Communication Business Etiquette ...Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you communicate--in person, over the phone, electronically, and with customers--has a direct effect on how people treat you, on whether you sell your idea or product, and on how quickly you  more...

The Process of Interpersonal Communication ...influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high proportion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication,  more...

Participating Effectively in a Business Meeting ...ake projects successful. In a good meeting, participants' ideas are heard, decisions are made through group discussion and with reasonable speed, and activities are focused on desired results. Good meetings help generate enthusiasm for a project, build skills for future projects, and provide participants with techniques that may benefit them in their future careers. As a chairperson, a  more...

Higher Purpose Listening Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding.  more...

Diagnosing and Planning ...You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the organization. Each  more...

Managing Delivery Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what  more...

Internal Consulting Skills What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your  more...

Quality Management Quality Management Tools ...nce and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Learn To  more...

PowerPoint XP Curriculum ...iculum is anyone who engages in presenting information or ideas in any public forum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should be computer literate and work in a people-centric environment They should be involved with customers, groups or teams to the extent that they may be called upon to make a presentation on a  more...

PowerPoint XP Proficient User ...course is anyone who engages in presenting information or ideas in any public forum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should be computer literate and work in a people-centric environment They should be involved with customers, groups or teams to the extent that they may be called upon to make a presentation on a  more...

PowerPoint XP Expert User ...nce for this course is anyone who presents information or ideas in any public forum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should have knowledge of either Microsoft Office 97 or 2000 programs and be familiar with PowerPoint and working with presentations. It is recommended that learners complete courses 74040 PowerPoint  more...

Creativity Innovation Thinking Creatively ... you use creative thinking. Unit 3: Generating Creative Ideas (0.5 - 1 hour) Maximize your creativity by focusing your attention. Develop your creative potential by allowing incubation time. Identify creative ideas as they occur. Analyze creative ideas to gauge their potential value.  more...

Creativity Innovation Increasing Personal Creativity ...re into creative thinking; and use creativity to generate ideas and solve problems. The program describes exercises that can be used to prepare the mind and body for creative thinking and explains the most common ways creativity is incorporated into problem solving. Learn To Select exercises that can be done to mentally prepare to be creative.  more...

Economics The Principles of Economics ...or economist with Icon International, to discuss the main ideas that guide economic thinking, how people interact and make decisions, and how the economy works as a whole. Ronald will be asking you questions about the main economic principles, economic analysis and policy, factors of production, and economic growth. Unit 2: Economic Markets (1 - 2 hours) Compare  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...endors. This program also offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn To Interact with an ineffective supervisor. Negotiate a raise with a supervisor. Identify the order for the steps of an effective resignation.  more...

Business Writing The Fundamentals ...s for using an outline form to organize your thoughts and ideas. To identify types of words to use and avoid when writing. To identify types of sentences used in a written document. To identify guidelines for writing an effective sentence. To identify guidelines for writing an effective  more...

Communicating w Difficult People Handling Difficult Co-Workers ...r work on joint projects, she hesitates to contribute her ideas or opinions and ultimately you must take charge of the decision making. In this simulation, you must seek to understand how her personality contributes to the workplace problems you experience with her, and respond appropriately to those conflicts. Unit 2: Coping with a Difficult Co-worker (0.5 - 1 hour)  more...

Essentials of Management Maintaining a Productive Workplace ...mployees feedback. Brainstorm ideas for improving productivity. Provide proper support for employees to stay productive. Address common productivity issues. Audience Managers and employees who want to learn how to overcome productivity problems and improve their organization's productivity. Deployment  more...

Conducting Meetings Managing a Meeting ...eeting leaders. Unit 2: Making Decisions and Generating Ideas (0.5 - 1 hour) Follow the process for making decisions. Analyze a situation properly. Generate options using a variety of techniques. Select the best option for the situation. Implement the option successfully.  more...

Managing the Expert Managing the Unique Needs of Experts Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. Learn To Follow the guidelines for treating experts with professionalism. Identify the process for managing  more...

Advanced Project Mgmt Portfolio Management ...hree actions executives can take to help employees submit ideas for new projects. Identify the information to include in a project proposal template. Identify the information a product definition should include. Identify criteria typically used to select and prioritize R&D projects. Select the factors  more...

Team Conflict Working in Diversified Teams ...e at the TVXD booth. Each of your teammates has different ideas about what needs to happen, and this makes conflict highly likely in the meeting. You must ensure that the meeting ends with a strategy that everyone feels confident about. Unit 2: Working in a Diverse Team (0.5 - 1 hour) Apply guidelines for effective communication in a diverse team.  more...

Team Participation Team Communication ... Effectively handle team members' responses to their ideas. Audience Managers and employees who want to improve their team communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 -  more...

Team Participation Resolving Conflict in Teams ... Apply six guidelines for handling opposition to their ideas. Recognize-and respond appropriately-to their own and others' reaction to conflict. Audience Managers and employees who want to learn how to resolve conflict in teams. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

Brand Management Building Brand Equity ...the equity of the Platinum brand. Your goal is to present ideas on how to increase brand equity by increasing brand awareness and improving brand image. Unit 2: Using the Marketing Mix to Build a Brand (0.5 - 1 hour) Identify the definition of perceived quality. Identify the importance of consumer perception of quality and value.  more...

Organizational Behavior Organizational Group Dynamics ... to form a brainstorming team. Its purpose is to generate ideas in a non-critical environment. You've chosen Amy and Josh to spearhead the group and have invited them to your office to coach them as leaders. Unit 2: Organizational Processes (0.5 - 1 hour) Match the primary communication styles with their characteristics. Effectively communicate  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

The Reasons Why Diversity Matters ...ple essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a very limited perspective. The effects of this are far-reaching, right down to the company's bottom line. Establishing  more...

Six Sigma Team Dynamics and Performance Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six Sigma?? world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process  more...

Implementing Creative and Innovative Ideas ...king or saving money.The process of implementing creative ideas is what makes great ideas become brilliant ideas. But this success is never immediate. On the contrary, even the greatest ideas demand careful management of the implementation process.Prototypes may be developed before stakeholder approval can be secured. The right skills will also be vital to maintain momentum and prevent inertia,  more...

Six Sigma DMAIC Improving the Process ...provement Plan, you'll consider how to work only the best ideas into an improvement plan by brainstorming improvement ideas, and by making effective use of the prioritization matrix. You'll also be introduced to FMEA (Failure Modes and Effects Analysis) and DoE (Design of Experiment analysis), sophisticated analysis tools which can be used when the conditions are right. In Lesson 2, Building  more...

Green Building Commercial Certification Program ...Commercial Certification program serves to re-enforce the ideas behind high performance buildings maximizing operational energy savings; improving comfort, health, and safety of occupants and visitors; and limiting detrimental effects on the environment. This certification program provides instruction in the new methodologies that form the underpinnings of high performance commercial and  more...

Business Writing ... is an essential part of the way we communicate and share ideas and information. Ita ™s very easy to have a conversation with someone, but it can be much more difficult to try and put the information in writing. We suddenly become intimidated and feel that our writing does not sound very intelligent. We worry about mistakes, such as grammar or incorrect spelling. We often try to make our  more...