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From Ahana Systems and Solutions (P) Ltd
PLSQL Training ...L Programming Environment Declaring PL/ SQL Identifiers Identify the Different Types of Identifiers in a PL/ SQL subprogram Use the Declarative Section to Define Identifiers List the Uses for Variables Store Data in Variables Declare PL/ SQL Variables Writing Executable Statements Describe Basic Block Syntax Guidelines Use Literals in PL/ SQL Customize Identifier Assignments with SQL  more...
From Jef Menguin
Customer Service Professional ...when customers are not give focused attention 2. Identify techniques to focus attention on the customers Program 102: Prepare Yourself to Win the Lifetime Relationship Duration: 120 minutes Just as you build a building by laying the proper foundation, floor by floor, you must lay a similar foundation if you are going to build lifetime customer relationships. Before you can  more...
Proactive Project Management instructor led traininggroup study and discussionworkshop / seminarGames, roles plays, and other experiential activities Although projects are temporary in nature, they do have a definite beginning and end. Since this feature makes them distinct from the normal ongoing work of a business, special management skills are required. With project teams becoming an increasingly important part of the modern organization, proactive management of each phase of a project is critical to success in the workplace. Crisis  more...
Stress for Success Workshop instructor led traininggroup study and discussionworkshop / seminarGames, roles plays, and other experiential activities UNDERSTAND AND MANAGE THE STRESS IN YOUR LIFE Stress is a universal and naturally occurring phenomenon in humans. Recent epidemiological research indicates marked increases in stress-related diseases as a result of life styles saturated with excessive stress and chronic tension. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are  more...
Train the Trainer instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ence. a Write a personal development action plan. a Identify the characteristics of an exceptional trainer. a Explain how adults differ from children in the way they learn. a Understand and identify different behavioral styles and adapt training as necessary. a Use experiential learning in designing training programs. a Demonstrate their understanding of new material through  more...
From Lorman Education Services
The Fundamentals of Construction Contracts: Understanding the Issues instructor led training ...to discuss contract interpretation. - You will be able to identify project delivery methods and systems. - You will be able to review insurance principles related to construction contracts. - You will be able to recognize project and claims documentation. This seminar is designed for attorneys, presidents, vice presidents, owners, project managers, engineers, controllers, accountants,  more...
Understanding Geotechnical Reports and Designs instructor led training Benefits strong Discover how to understand geotechnical reports and designs with ease. /strong Subsurface conditions can have a significant financial impact on all construction projects. Involving a qualified and experienced geotechnical engineer in the project development, design and construction is a proven way to reduce risks and deliver better designs and better performing projects. Learning  more...
Current Issues in Storm Water Regulation instructor led training Benefits strong Storm water regulations are constantly evolving - have your practices evolved with them? /strong From recent litigation to changing permitting standards, failing to stay on top of current issues related to storm water regulation is risky. In this seminar, you'll get answers to all your questions, such as: What are the most effective storm water sampling techniques? What new case  more...
SEQRA instructor led training Benefits strong Find out how you can prosper in spite of complex laws and changing legal standards in New York. /strong We'll show you how to overcome any obstacles you may encounter - including issues surrounding the supplementation of SEQRA review. Hear about the latest trends in mitigation measures. Get all your toughest questions answered regarding bringing and defending SEQRA litigation.  more...
Water Rights Sales and Transfers instructor led training ...scuss the transfer of water rights. - You will be able to identify the lease and sale of water righs for instream flow or mitigation purposes. - You will be able to describe water markets in the west. - You will be able to identify the health, safety and welfare aspects of water rights sales and transfers. This seminar is designed for attorneys, presidents, vice presidents, engineers,  more...
Sales and Use Tax instructor led training ...s and regulations. Attend this seminar and we'll help you identify the myriad of sales and use tax issues relevant to your company or clients. Register today and understand the sales and use tax complexities that confound many business owners. You'll find out what's taxable, the best way to handle multistate issues and how to survive sales tax audits. Don't end up with the penalties and  more...
Managing Construction Projects instructor led training Benefits strong Are you asking for construction claims and litigation - without even realizing it? /strong From preconstruction issues to project closeout, managing the construction process is complex. To maintain control and minimize the risks inherent in the construction process, you must stay current on construction issues and trends. Whether you're new to the profession or very experienced,  more...
Workers' Compensation Update instructor led training ...g claims - Discover how to use an industrial therapist to identify job-related risk factors through job analysis - Stay abreast of recent case law and trends in workers' compensation IACET Learning Objectives - You will be able to discuss employer and insurer file handling. - You will be able to explain how workers' compensation laws interact with employment laws. - You will be able to  more...
Law of Easements and Eminent Domain: Legal Issues and Practical Considerations instructor led training ... discuss the creation of easements. - You will be able to identify the characteristics of easements. - You will be able to define eminent domain. - You will be able to review conflicts between easement and fee interest. This seminar is designed for attorneys, presidents, vice presidents, engineers, hydrology professionals, project managers, environmental professionals, planning and zoning  more...
Wetland Regulation instructor led training Benefits strong Wetland regulations are constantly evolving - have your practices evolved with them? /strong Join us for this innovative seminar and get up to speed on what constitutes a wetland. Understand the intricacies of wetland and water regulation. Get a handle on complicated issues surrounding the New York State Freshwater Wetlands Act. Avoid problems down the road by protecting yourself  more...
Construction Lien Law and Other Payment Rights instructor led training ... situation. Register today! Benefits for You - Correctly identify what property is subject to a lien and who is entitled to recover payment - Understand the complex law governing priority of mechanics liens - Properly fulfill requirements for releasing and discharging a lien - Learn how to succeed in the litigation and foreclosure of mechanics liens - Take advantage of useful remedies for  more...
Public Contract Code Requirements and Competitive Bidding instructor led training ...o discuss the statutory background. - You will be able to identify what public entities need to know about the California public contracts code. - You will be able to review claims on public works projects. - You will be able to explain design-build and CM at-risk. This seminar is designed for attorneys, presidents, vice presidents, purchasing professionals, construction and project managers,  more...
Basics of Colorado Water Law instructor led training Benefits strong Colorado water law compliance is an uphill battle - do you know what you're up against? /strong Attend this enlightening seminar and stay abreast of the latest issues relating to water law in Colorado. Our seasoned professionals will provide practical answers to your most pressing questions about deep groundwater. You'll get an inside look at how to respond to confusing issues  more...
AIA Contracts instructor led training Benefits strong Know what you're getting into before you sign your next AIA contract. /strong Help is available for understanding complex AIA contract provisions - get it now, before you wind up with costly delays or time-consuming lawsuits. Join us for this seminar and get a solid understanding of commonly used AIA documents and how to use them to minimize your liability. Discover how to  more...
Employment Standards Act instructor led training Benefits strong Get the training you need to avoid compliance confusion, complaints and penalties. /strong Prevent the financially crippling employee claims and penalties that plague employers in today's workplace. Register for this seminar and get the Employment Standards Act savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof  more...
Employment Law From A to Z instructor led training Benefits strong Get the training you need to avoid compliance confusion and expensive mistakes. /strong Today - more than ever - the ability to navigate through the maze of federal and provincial employment laws is essential. At the same time, the changing economic landscape and the increasingly diverse workforce require that employers adapt quickly through hiring, managing and restructuring the  more...
Economic Development Financing instructor led training Benefits strong Ensure nothing gets overlooked - get on the road to success in economic development financing. /strong Join us for this must-attend seminar and get surefire techniques for overcoming challenges surrounding economic development financing. Ease your economic development financing worries - find out what to do now until the economy is back on track.. Solve your toughest problems  more...
Advanced Sales and Use Tax instructor led training Benefits strong Looking for a proactive approach to complex sales and use tax challenges? /strong State tax departments hire and dispatch more and more auditors every year. Your best defense is a solid education in advanced sales and use tax issues. At this informative seminar, you'll get the best strategies for complying with regulations, handling multistate issues and tackling  more...
What You Need to Know About Public Records and Open Meetings instructor led training Benefits strong Pennsylvania's open records law has changed - Learn about it all here! /strong The free flow of information is the cornerstone of our democratic society. The challenge for everyone - especially our policymakers - is to balance the public's right to information with the individual's right to privacy. If you're involved with a public entity or work for a government agency, you need  more...
Builders Liens instructor led training Exercise your lien rights and be prepared for any legal battles on the horizon - Don't be caught off guard! Attend this seminar and get a solid understanding of the key legal issues that commonly arise on construction projects in British Columbia in relation to builders liens - and an up-to-date knowledge of the latest developments in the law. You'll learn about related topics essential to  more...
Four Most Common Injuries in Workers' Compensation instructor led training Protect your organization - know the 5 most common workers' comp injuries and prevent them. Attend this enlightening seminar and hear a comprehensive medical/legal panel provide practical answers to your most pressing questions about specific injuries. Get straightforward information that will give you an edge in handling any kind of workers' compensation claim. Register today and you'll get an  more...
Building a Future for Construction and Demolition Debris instructor led training Recycling Construction Materials - Nationally and internationally, sustainable building is taking hold. One part of sustainable building is reusing and recycling materials during construction and demolition. More and more projects are requiring the recycling of materials during construction and demolition, and contractors and others will need to know how to potentially meet this requirement. This  more...
Legal Issues in Construction Disputes-Three Key Questions instructor led training Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway  more...
Remedies to the Top Mistakes Committed by IEP and Section 504 Teams instructor led training ...seminar and stay abreast of the latest issues relating to identifying children with disabilities under Section 504. Our seasoned professionals will provide advice on how to best communicate with parents of students with special needs. You ll get an inside look at how to respond to confusing issues surrounding the relationship between state discipline statutes and special education provisions.  more...
Recent Trends Involving the Law of Arrest, Search and Seizure instructor led training Arrest, Search and Seizure - Are you tangled in a web of confusing arrest, search and seizure laws? Criminal procedure is a dynamic area of the law. Every day, courts refine rules concerning the law of arrest, custodial statements, search and seizure. Anyone involved in the criminal justice system must maintain an up-to-date awareness of changes in law enforcement. Attend this dynamic seminar  more...
The Financial Consultant s Role on Your Construction Projects and Capital Investments instructor led training The Financial Consultant's Role on Your Project Design Team - If you have a multimillion-dollar capital project involving design, engineering and construction and you want to make sure the project is delivered within your budget, you will want to attend this teleconference. Many companies start large construction projects and do not know what the estimated payback will be in terms of increased  more...
Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation instructor led training ...ued. Learning Objectives: The attendee will be able to identify risks in telephone triage. The attendee will be able to describe the difference between telephone protocols and guidelines. The attendee will be able to discuss a case study and two methods to decrease the risk of litigation. Lorman Business Center, Inc. dba Lorman Education Services, Eau Claire, Wisconsin is an approved  more...
Risk Assessment: Identify, Prioritize and Quantify Risk Within Your Manufacturing Operations instructor led training ...ses and companies perform risk assessments to proactively identify potential inherent risks and take steps to mitigate these risks to acceptable levels (to protect workers and public from unintended consequences). This teleconference will provide an overview of the risk assessment process. You ll learn about different risk assessment methods and approaches. The teleconference will also  more...
Planning for Renovation Projects instructor led training Planning for Renovation Projects - As construction costs skyrocket, renovation of existing buildings become an attractive alternate. Besides cost savings, recycling buildings is becoming a green choice to facility development. The available national standards for renovation of existing buildings is peaking and solidifying the standard approach to existing building renovations. This  more...
Due Diligence in the Real Estate Process instructor led training Due Diligence in the Real Estate Process - This teleconference will provide an overview of the due diligence process to ensure a sound investment decision is made at the outset regarding site acquisition and its future prospects for development depending upon the state of title, availability of utilities, ability to obtain permits or approvals, review of financial documents and environmental  more...
Tax Updates and Incentives of the Emergency Economic Stabilization Act instructor led training ...loper of energy projects to investors. This will help you identify opportunities that may exist for your clients to claim tax benefits, as well as opportunities to assist clients in monetizing these benefits in situations where the client may not have an appetite for the benefits. Finally, the teleconference will discuss other changes to the Internal Revenue Code made by the Emergency Economic  more...
From iWare Logic
Oracle BI 10g Analytics Overview ...egration with Oracle BI Publisher. Learn To: a Identify the analytical business challenge and the solution provided by Oracle BI products a Navigate a Oracle BI Analytics Intelligence Dashboard a Describe the relationships among the components a Identify and describe repository features and functions a Describe the role of key components in the architecture a  more...
From Inter-Networkz
Internetworkz CCNA Training Bangalore India ...nts required for network and Internet communications a Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach a Differentiate between LAN/ WAN operation and features Configure, verify and troubleshoot a switch with VLANs and interswitch communications a Select the appropriate media, cables, ports, and connectors to connect switches to  more...
From Simons-White & Associates, Inc.
Lean Six Sigma Overview This course is designed to present to managers, directors and professionals an understanding of the concepts of Lean Six Sigma and what they can achieve. During the session, participants will be exposed to the tools used in various phases of Lean Six Sigma and the companies that have achieved significant bottom-line results from the process. Course Objectives: By the end of the seminar  more...
From Impact Factory
Stress Management Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...le to cope even in the most demanding times. We aim to identify, support and equip you to deal with pressure before it reaches a critical point and becomes stress. You, a colleague or a member of your team may be entering a new role, experiencing a step up in your responsibilities, covering for someone who is off, coming back to work or maybe you just have a lot to do! This stress  more...
Stress Management Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...le to cope even in the most demanding times. We aim to identify, support and equip you to deal with pressure before it reaches a critical point and becomes stress. You, a colleague or a member of your team may be entering a new role, experiencing a step up in your responsibilities, covering for someone who is off, coming back to work or maybe you just have a lot to do! This stress  more...
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value instructor led trainingon-line e-learning cbt (computer based)coursewareworkshop / seminartrain the trainer ...nt that will ensure a customer focus Create a model to identify internal and external customer & supplier requirements Discuss measurements to define and improve current customer satisfaction levels Understand the importance of customer responsiveness Create a personal plan for moving from customer satisfaction to customer value Who Should attend This Course: Sales and  more...
From Learning Technologies, Inc.
Sales Success instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ...ip sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and  more...
From Simons-White & Associates, Inc.
Implementing Statistical Process Control instructor led trainingon-line e-learning cbt (computer based)group study and discussion Session Information Session Date: July 31, 2008 Start time: 10:00 am EDT Duration: 2 hours Session Fee: $200 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Implementing Statistical Process Control This seminar is designed for individuals who already have knowledge of basic statistical principles and statistical  more...
Process Mapping for Continuous Improvement instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware ... to analyze the flow of events through the process and to identify where improvements can be made. This seminar is designed for individuals in manufacturing and non-manufacturing areas and provides some basic steps in how to begin process mapping. Attendees will learn: * Discuss the value of process mapping to process improvement * Outline the steps required to develop a process map *  more...
Measurement System Analysis MSA instructor led trainingon-line e-learning cbt (computer based)group study and discussion Session Date: August 7, 2008 Start time: 10:00 am EDT Duration: 2.5 hours Session Fee: $250 per participant Presenter: Norma S. Simons Host: Duane Cole Host email: duanecole@simons-white.com Description: Measurement System Analysis This seminar presents the basic concepts related to reducing measurement variability. Participants will learn the basic components that impact measurement system  more...
Process Mapping instructor led trainingworkshop / seminartrain the trainer ... to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to  more...
From Mullan Training
Database Design & Development instructor led trainingcoursewareworkshop / seminarcomputer lab DATABASE DEVELOPMENT Mullan Training specialise in design & development of databases - we use the technology best suited to the Client (including Access, VB/ VBA, FoxPro, FileMaker, SQL Server, etc). We sit down with the client and identify their needs, develop a prototype based on the initial specification, then refine the system as necessary. Please contact us if you would like to  more...
Introduction to MS Project instructor led trainingbookcomputer lab ...Microsoft Project training class, you will be able to: Identify the steps involved in project planning Become familiar with project management software Plan a project by using Microsoft Project. You will also: Be able to define, schedule and monitor tasks using a variety of tools and views. Use project to help manage resources and costs; to set plans, deadlines and schedules  more...
From Lightwork Seminars, Intl
ThetaHealing Basic instructor led traininggroup study and discussionbookworkshop / seminar ... able to connect with the energy of "All That Is" to both identify and correct issues in the physical and emotional body. This is done through shifting limiting beliefs. Beliefs function like computer programs, creating wealth or poverty, sickness or health, success or failure, loneliness or interconnectedness, and thereby create our daily experience of the world around us. The beliefs we  more...
From Vyomlabs Pvt. Ltd.
ITIL V2-V3 Foundations Bridging coursewareCase-study based approach, Interactive Sessions ...g Certification Exam Evaluate new content in ITIL v3 and identify the benefits of ITIL v3 implementation Identify the primary differences between ITIL v2 and ITIL v3 Explain the business objectives for each phase of the ITIL v3 Service Lifecycle Assess the main principles and models of ITIL v3 Service Management Recognize how the ITIL v3 processes contribute to the Service Lifecycle  more...
From 6P International, LLC
Basic Disaster Life Support BDLS Basic Disaster Life Support is the introductory class in the National Disaster Life Support curriculum. The objectives of Basic Disaster Life Support (BDLS) are: Discuss the importance of a nationally standardized disaster education and training program. Describe the National Disaster Life Support (NDLS) courses. Define disaster, Mass Casualty Incident (MCI) and related terms. Identify the  more...
From Contacts Plus
Culture Diversity Program instructor led trainingworkshop / seminar There are too many obvious cultural differences that exist between peoples, such as language, dress and traditions, there are also significant variations in the way societies organize themselves, in their shared conception of morality, and in the ways they interact with their environment. In this program we will cover various cultural issues and pitfalls to recognize values, beliefs and norms of  more...
Problem solving and decision making instructor led trainingworkshop / seminar ...s are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. In this program, you will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in terms of objectives and issues. Key  more...
Stress management instructor led trainingworkshop / seminar ...rong. This program is designed to help you reduce stress, identify where it is coming from and provide you with tools, techniques and strategies to keep it under wrap. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Recognize the nature of stress. Clarify stress and its effect on performance. Recognize cause of stress and  more...
Team building instructor led trainingworkshop / seminar ...f this program, participants will have been able to: Identify conditions for a team to work best. Understand team Effectiveness. Know stages involved in team building. Identify types of teams and their relative advantages and disadvantages. Recognize characteristics of well-functioning teams. Clarify effective team membership guidelines. Understand effective  more...
Interviewing Skills instructor led trainingworkshop / seminar ... Analyze Position & the Mandatory Success Factors Identify Beginning the Selection Process Recognize the relationship between the Resume and the Interview . Be Aware of the right questions, Pre-Employment Tests and checking references. Be Familiar with Pre-Employment Tests. Master the Models and Types of interviews. Recognize Interviewing Pitfalls to  more...
Coaching For Success instructor led trainingworkshop / seminar Key Learning Objective and Outcomes: By the end of this programme, participants will have been able to: Understand Definition and Benefits of Counseling and Coaching. Recognize Why Managers Avoid Coaching or Counseling. Realize Characteristics of Effective Coaches and Counselors. Identify When to Counsel or Coach. Master How to Give and Receive Feedback. Recognize  more...
Performance Management instructor led trainingworkshop / seminar Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the aims  more...
Presentation instructor led trainingworkshop / seminar A Presentation is a fast and potentially effective method of getting things done through other people. In managing any project, as public speaker, it is vitally important to be able to communicate your thoughts and ideas effectively, using a variety of tools and medium. You will need to develop and use this skill throughout your career, especially when you are working in the big competitive world.  more...
Project Management instructor led trainingworkshop / seminar ...f this program, participants will have been able to: Identify the project phases and life cycle. Specify realistic objectives to stakeholder needs. Realize project management processes. Identify clear project scope management. Apply effective project integration management. Estimate project costs professionally. Agree on realistic project time management.  more...
Reward and Compensation instructor led trainingworkshop / seminar ...t your company to the next level. In this course youa ll identify the process to apply the best reward system. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Be aware of the role of compensation and rewards in modern Organization Utilize the concept of cot to best serve your company. Knowing various causes for labour  more...
Conflict Management instructor led trainingworkshop / seminar ...f this program, participants will have been able to: Identify exactly what conflict is, why it arises and how it can be utilized for maximum benefit. Recognize the various stages of conflict and preventing them from escalating. Deal with conflict with a greater awareness of the conflict management style of themselves and others. Utilize a variety of methods for managing  more...
Crisis Management instructor led trainingworkshop / seminar Effective crisis management is accomplished through prompt response, early and continuous communication and effective execution. In this course, youa ll respond to crisis in a deferent and efficient way. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the elements and Steps to crisis management. Identify Crisis  more...
Customer Focused Selling Skills instructor led trainingworkshop / seminar Customer-focused Selling is comprehensive and flexible sales development programs that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process. Key  more...
Foundation of Customer Service Program Customer service is a requirement in today's business environment. This program is a comprehensive program that provides a strong foundation of skills and knowledge to succeed in the customer service industry. We will highlight various knowledge areas which cover evolution of customer service, value of customer service, reasons and impacts of bad service, dimensions of quality customer service,  more...
Communication Skills Program Researchers assured that people in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications, the purpose of communication is to get your message across to others clearly and unambiguously, doing this involves effort from both the sender of the message and  more...
Inbound Skills Program Effectively Managing Inbound Calls teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. Also we will cover the most important skills required to handle inbound calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and  more...
Business Writing Skills Program group study and discussion Program Overview: We are living in a time when effective business writing and communication skills are essential. Business writing styles have changed. If you or your team are not using updated business writing techniques, you may be jeopardizing a new deal, an ongoing project, or a successful client relationship. A great deal of our business is now done over the Internet and through email.  more...
From Nursing Unlimited Incorporated
Introduction to Critical Care Nursing ... 5. Given case studies, interpret acid base abnormality, identify potential causes, and suggest treatment modalities. 6. List the indications for intubation and mechanical ventilation. 7. Identify the treatment modalities used in the management of acute pancreatitis and hepatic failure. 8. Describe the modes of renal replacement and indications for each mode. 9. Describe the  more...
12 & 15 Lead ECG Course Overview Your patient complains of chest pain so you get a 12 Lead ECG. Then the physician calls and asks you what it shows. You put him on hold while you scramble to find the one nurse on your unit that knows how to interpret 12 Lead ECGs. Does this scenario sound familiar? If it does, then this class is for you! Not only will you learn the three "I"s of MI, but you will also be able to  more...
Oncology Nursing Society's (ONS) - Cancer Chemotherapy Course ...ecificity to effectiveness of various chemo agents. 2. Identify procedures for safe chemo administration according to national standards. 3. Formulate a plan of care to manage adverse effects / toxicity symptoms. Note: For a complete list of objectives including the new pediatric and biotherapy components, please call our office. Who Should Attend: Participants must be licensed  more...
Phlebotomy ...ns of phlebotomy. Some of the Objectives Include: 1. Identify the cellular and plasma components of blood. 2. List the steps for microcapillary specimen collection in neonates. 3. Identify the most commonly used equipment for phlebotomy. 4. List the steps of the phlebotomy procedure and demonstrate at least two successful blood draws on patient simulator. Who Should Attend:  more...
Med-Surg Update instructor led traininggroup study and discussionbook ...uss the principles of pre-and post- operative care. 3. Identify common illnesses of the following systems: * Neurologic * Endocrine * Cardiac * Pulmonary * Gastrointestinal * Genito-Urinary * Musculo-Skeletal 4. Identify the new test for CHF. 5. Describe the new recommended guidelines for blood pressure. 6.  more...
Prevention of Medical Errors for RNs and LPNs instructor led trainingon-line e-learning cbt (computer based) Course Overview Today, more people in the United States die from medical errors than from motor vehicle accidents, breast cancer or AIDS. While not all adverse patient outcomes are due to medical error, medical errors represent adverse outcomes that are preventable with our current state of medical knowledge. It is therefore imperative that all healthcare professionals recognize the factors  more...
Domestic Violence instructor led trainingon-line e-learning cbt (computer based) ...sure requirement. Some of the Objectives Include: 1. Identify three red flags of a battering personality. 2. List three reasons that victims may stay in an abusive relationship. 3. Describe screening procedures used to identify and assist both victims and perpetrators of domestic violence. 4. List three community resources available to assist the victim, the perpetrator and the  more...
From H2 Training & Consultancy Ltd
Interviewing Skills instructor led traininggroup study and discussionworkshop / seminar Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...
Remote People Management instructor led traininggroup study and discussionworkshop / seminar ...nt of remote workers. This course has really helped me to identify how I can be more effective in my role without breathing down peoples' necks " "This has been an excellent opportunity to think about how I've been trying (with little success to date ) to keep control of the project even when I have to be away from the office for weeks at a time... I have come away with a number of important  more...
Introduction to Team Leadership and Management instructor led traininggroup study and discussionworkshop / seminar ...he process of team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively. It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help  more...
From YRisk Consulting & Lending Academy
The Art of Underwriting Mortgage Loans instructor led trainingworkshop / seminar ...derwriters in mortgage banking and lending; a Learn to identify client needs and to position mortgage solutions; a Identify the mortgage product range; a Identify and understand the risks in mortgage banking and lending; a Understand how lending values affect the decision making process in underwriting; a Learn techniques in reviewing borrower documentation; a Learn skills in  more...
From SETTEC
Quality Assurance and Management group study and discussioncourseware ...ty measurement and control tools. * The ability to identify quality improvement opportunities. * Knowledge of quality assurance and management systems. * The ability to assess the process capability. * Knowledge of the basics of total quality management and its implementation. * Knowledge of the basics of quality engineering. * The ability to develop an integrated  more...
Tenders andContracts Management group study and discussioncourseware * Upon the completion of this course, candidates will be able to: o Conduct an End-to-End procurement process o Use the different procurement tools and techniques o Be better negotiators o Identify which type of contract to use, and when o Have better command of Contract Management o Better manage bidding and tendering processes  more...
Leadership Development Team Building group study and discussioncourseware ...ze participants with better method for managing people. Identify motivation difficulties and assist managers and employees to conduct it. Highlight the differences between Leadership & Management styles. Help organization staff in developing leadership mechanism. Introduce the importance of positive thinking. Help participants on defining their strategic goals, and implementation  more...
Financial Auditing for Accountants group study and discussioncourseware This course aims to identify the basic aspects and fundamentals of financial internal auditing which is considered a part from the internal control in institutions which intends to protect their capitals and discover cheating and frauds and ends them through the auditing rules.  more...
Risk Management and Control group study and discussioncourseware ...identifying, analyzing and quantifying risks, responding to them with a Risk Strategy, and then perhaps most important of all; controlling them. On completion of the course the participants will be able to understand clearly the basic steps such as: * To be aware of the principles risk assessment & control. * To identify sources of risk * To quantity the effects of risks  more...
From EMS Consulting Group, Inc.
Value Stream Mapping instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directed ... throughout an organization or between organizations and identifying and planning improvements. In this course, you will learn how to effectively identify and eliminate waste and sources of waste in your organization. Participants in the class will work through a case example. They will create a current state map, analyze the current state map, and create a lean future state.  more...
From World Class Productivity Inc
Hands-on Microsoft Project workshop / seminarcomputer lab ...and fewer potential errors. They have also learned how to identify and resolve resource and scheduling conflicts, set a baseline, update actual status information, and create meaningful status reports geared to various stakeholder groups. In other words, participants learn not only how to "push buttons" in MSP, but more importantly how to use MSP on a real project. The key to making this  more...
From RapidBI Ltd
Business Improvement Review - Accreditation Programme instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedworkshop / seminarCoaching available The Business Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by  more...
From Meirc Training and Consulting
Advanced Warehouse Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Develop a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Develop a good understanding of some advanced concepts in  more...
Strategic Logistics Planning and Management Understand the strong link between an organization a a s logistics strategy and its competitive advantage. Understand the challenges of managing logistics and supply chains. Develop a customer-focused orientation in managing logistics. Identify the performance drivers of supply chains and their impact on responsiveness and efficiency. Identify the major network designs and match the best  more...
Certified Training Professional - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA). Examine ways to select and coach  more...
Identifying Training Needs and Evaluating Training - Training and Development ...identify training needs. Analyze and sort the data as a result of a TNA. Define the various evaluation levels and write instructional learning objectives linked to each level. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs and calculate their return  more...
Talent Management Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...Identify and understand the building blocks of talent management. Learn how to set up a talent management system. Understand the linkages that exist between organization excellence and effective people management. Learn how to identify, keep, develop and promote their best people. Learn how to coach, train and develop superkeepers. Understand how to integrate compensation with talent  more...
Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Improve margins and keep more profit. Prioritize their efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Improve human capital utilization. Identify, evaluate and prioritize opportunities for business and relationship development.  more...
Improving Productivity through Quality and Cost Reduction - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality  more...
Contract Administration Understanding and Implementing Contractual Obligations - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...Identify administration tools and roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned.  more...
Contract Development and Drafting - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify the contractual provisions needed in different types of contracts. Use appropriate language to create good contract clauses. Produce clear and unambiguous contractual clauses to suit different situations. Distinguish between necessary complexity and mere legal jargon. Simplify complex language where appropriate.  more...
Resolving Contractual Claims - Contracts and Projects instructor led trainingon-line e-learning cbt (computer based)cd rombookworkshop / seminar Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/ or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.  more...
Managing Time and Cost of Projects - Contracts and Projects instructor led trainingcoursewarecd rombookworkshop / seminar Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards. Focus on time and cost management. Learn different methods of constructing project diagrams, schedules and plans. Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans. Identify different methods for cost estimation and  more...
Managing and Coordinating Training Proactively - Dubai and Beirut instructor led trainingcoursewarebookworkshop / seminar By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance  more...
Advanced Communication Skills - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different  more...
Win-Win Negotiation Skills - Dubai Jeddah instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome Appreciate and apply (if need be) different negotiating tactics.  more...
High Performance Teams - Dubai Riyadh By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities  more...
Certified Contract Manager - Dubai ...y the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager / administrator. Discuss ways of using lessons  more...
Interdepartmental Communication - Kuala Lumpur Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for  more...
Contract Preparation and Management - Contracts and Projects instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Identify and discuss the major steps involved in the contracting procedures. Develop the scope of work and recognize the implications of a poorly prepared scope. Discuss the contracting strategy including pricing. Select contractors more efficiently. Review the tendering principles and process  more...
Managing Projects Using Microsoft Project - Contracts and Projects instructor led traininggroup study and discussioncoursewarebook Practice the basic project management foundational skills by following the project life cycle in compliance with Project Management Institute (PMI) standards. Understand and apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project as a planning, tracking, and reporting tool. Identify the capabilities of Microsoft Project in  more...
Advanced Presentation Skills - Communication Skills instructor led trainingon-line e-learning cbt (computer based)coursewarebookworkshop / seminar Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities through rapport.  more...
Certified Master Trainer - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...
Preparation for Project Management Professional Certification - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Get a jump start to prepare for the PMP exam. Understand how to manage a project in compliance with the Project Management Institute (PMI) standards. Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities Recognize Project Management Book of Knowledge PMBOK and PMP exam  more...
Effective Budgeting and Cost Control for Finance instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organizational strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure  more...
Evaluating Training From Reaction to ROI - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs, calculate their  more...
How to Conduct Productive Meetings - Communication Skills instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...
Facilitation Skills Managing Group Dynamics - Communication Skills instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.  more...
Training Your Mind for Success with NLP - Interpersonal Skills instructor led trainingcoursewareworkshop / seminar By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming (NLP) and its relevance at work Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. Understand the law of  more...
From Planning to Execution A Winning Strategy instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...y the end of the program, participants will be able to: Identify and build company competencies, capabilities and resource strengths and explore essential key managerial components for implementing strategy. Examine and evaluate company best practices to strive for continuous improvement. Revise and develop current policies and procedures to facilitate strategy execution. Learn how  more...
Evaluating and Managing Risks - Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management CRM and understand its 5 steps. Identify a range of techniques  more...
Psychology of Peak Performance - Management instructor led trainingcoursewareworkshop / seminar By the end of the program, participants will be able to: Get an inside look at Personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Use the powers of positive and  more...
Leaders Power instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...
Team Building Training Dubai High Performance Teams instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Emotional Intelligence - Strategies for Success instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence EI. Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments. Determine the impact of different leadership  more...
From Medical Services Training
Intermediate Medical Terminology ...f the course are to enable delegates to be able to: a identify root word terminology relating to: -ear, nose and throat (ENT) & respiratory system; -obstetrics and gynaecology; -orthopaedics; -cardiology; -gastroenterology; -nephrology; -general medicine/ general surgery. a state the meaning of various medical prefixes and suffixes; a explain the meaning of certain medical  more...
Introduction to Dentistry and Dental Terminology This course is for those working in a dental environment but who do not have specific dental training. It is ideal for secretaries, receptionists, dental nurses and practice managers. The Introduction to Dentistry Course is a classroom based course and is designed to enable participants to understand common dental terminology and basic issues in dentistry in order to make them more efficient  more...
Advanced Medical Terminology workshop / seminar This is a 2 day course for non-clinical staff working in a healthcare or health insurance environment. The course will enable delegates to be able to: a consolidate their knowledge of medical terminology; a state the meaning of medical prefixes and suffixes at an advanced level; a identify root words and basic anatomy of: -digestive system; -skeletal system; -dermatology;  more...
From Meirc Training and Consulting
Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareworkshop / seminar 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...
From Medical Survival Consultants
Workplace health and safety management instructor led traininggroup study and discussionworkshop / seminar ...hat involving employees in discussions of methods can: Identify useful prevention and control measures Serve as a means for communicating the rationale for decisions made Encourage employee acceptance of the decisions. When safe work procedures are the means of protection, ensuring that they are followed becomes critical. Ensuring safe work practices involves discipline in both a  more...
From Meirc Training and Consulting
Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareworkshop / seminar 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...
Evaluating and Rating Suppliers ' This program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved  more...
Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...
Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...
Effective Budgeting and Cost Control instructor led training This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...
Effective Budgeting and Cost Control instructor led training This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...
Self Time and Stress Management instructor led training This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Managing Conflict Power through Influence instructor led training This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...
Emotional Intelligence Strategies for Success instructor led training This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...
Advanced Negotiation Skills instructor led training This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...
High Performance Teams instructor led training This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Emotional Intelligence Strategies for Success instructor led training This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...
Managing Conflict Power through Influence instructor led training This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...
Self Time and Stress Management instructor led training This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Managing Conflict Power through Influence instructor led training This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Emotional Intelligence Strategies for Success instructor led training This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...
High Performance Teams instructor led training This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...
Self Time and Stress Management instructor led training This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...
Advanced Negotiation Skills instructor led training This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...
Neuro Linguistic Programming: Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer Objectives: By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others.  more...
Managing Conflict: Power through Influence instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...
Evaluating Training: From Reaction to ROI instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Define the purpose of evaluation at each of the five established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to  more...
Managing Meetings instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...
Evaluating & Rating Suppliers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or "bid list". Design scientific surveys to measure the performance of suppliers.  more...
Call Center Management Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager.  more...
Improving Productivity through Quality & Cost Reduction instructor led traininggroup study and discussioncoursewareworkshop / seminar ...y the end of the program, participants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/or  more...
Basics of Transport Fleet Maintenance instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Distinguish the important from the unimportant in managing the maintenance of a fleet (cars, buses, trucks, materials handling equipment, ). Identify the critical vehicles, mechanics, vendors and drivers costing money. Apply new ideas to reduce maintenance calls and fuel consumption. Slash paperwork and improve warranty  more...
Contract Preparation & Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Select contractors more efficiently. Manage the process of awarding contracts.  more...
Managing Conflict: Power through Influence instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar Training Objectives: By the end of the career training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...
Handling & Resolving Contractual Claims instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify and avoid causes for contractual claims. Recognize the different types of claims and how to prevent and/or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution. Practice and discuss, through a project, all aspects of handling and resolving contractual  more...
Effective Budgeting & Cost Control instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital  more...
Certified Contract Manager instructor led traininggroup study and discussioncoursewareworkshop / seminar ...y the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Identify administration tools and roles of contract administrator / assistants. Recognize the main contractual provisions and appreciate their effects on the implementation and  more...
Advanced Negotiation Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust  more...
From silicon beach training
Microsoft Project Training instructor led traininggroup study and discussioncourseware ... and views and you can track how your project progresses, identifying what to do if it doesna ™t proceed to plan. This Microsoft Project training course gives delegates a thorough introduction to the concepts of project planning using Microsoft Project. Delegates on this Microsoft Project training course will learn how to identify, organise and manage the tasks and resources required to  more...
From Sapphire Training & Consulting, LLC
Prioritizing Your Workload instructor led training After you move from a front line employee into managment, your role changes and so do your responsibilities. In this new role, prioritization becomes even more important. You will be setting priorities instead of following them. This class will help you identify all of the things you do in a day, what are the most important tasks you do, and what are those issues that you can set aside for later  more...
Identifying a Mentor instructor led training Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.  more...
Selecting a Mentor Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark.  more...
From silicon beach training
ISEB Business Analysis Essentials Training instructor led traininggroup study and discussioncourseware The ISEB Business Analysis Essentials training course is designed to be both practical and participative. A theoretical background is provided but the emphasis of the business analysis training is on a realistic case study, based on a genuine consultancy assignment, on which the participants work. During the business analyis training course overall structure is offered that includes an explanation  more...
Assertiveness Confidence Building Training instructor led traininggroup study and discussioncourseware ... link between assertiveness, confidence and self-esteem. Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers. Handle difficult situations and people confidently and assertively. Deal with criticism, confrontation, anger, and negativity effectively and positively. Overcome feelings of apprehension and understand the importance of  more...
Time Management Training instructor led traininggroup study and discussioncourseware ...nagement training course participants will be able to: Identify their own particular time wasters and adopt strategies for eliminating them from their work pattern. Recognise the variety of causes of procrastination and apply relevant techniques to overcome these. Clarify and prioritise their objectives and goals. Adopt appropriate strategies for dealing with interruptions. Use practical  more...
From Primer Business Solutions Inc.
Business Skills Time Management instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab Course Description The Time Management course teaches students the fundamentals of time management. Participates will learn how to organize and prioritize daily and ongoing tasks, It will teach them how to develop a plan of action that includes goals, milestones, time auditing and more. The Course will help you correctly identify and manage poor time management personality types, assign  more...
From Skillstudio Limited
Successful Body Language - Central London instructor led trainingworkshop / seminar Although sometimes over hyped body language awareness is very important in many aspects of our everyday business and social life. If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your body language is also "communicating" as you speak. And if your body language is in sync with your message then you stand a far greater  more...
From HBF Networks
Interconnecting Cisco Network Devices ICND ...ry projects, students are given information sufficient to identify and recommend the best Cisco solutions for small to medium-sized businesses. Students perform all basic configuration procedures to build a multirouter, multigroup internetwork that uses LAN and WAN interfaces for the most commonly used routing and routed protocols. ICND provides the installation, configuration, and  more...
Administering CallManager and Unity ...hone switch and a Cisco Unity voice mail. * Correctly identify the standard features of a Cisco Unity system. * Correctly identify the standard features of a Personal Assistant system. * Efficiently manage the account over the telephone and using the desktop tools, ViewMail for Outlook, and Active Assistant. * Efficiently manage the account using both the telephone and the  more...
CVOICE - Cisco Voice Over IP Training instructor led trainingcourseware ...completing this course, the student should be able to: Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality Describe two methods of call control used on voice and data networks and provide one example of a protocol for each List at least five components or capabilities that are required to provide integrated voice  more...
Cisco IP Contact Center instructor led training ...ills:< Understand the concept of the IPCC Solution and identify solution models and issues related to each model. Understand the ordering process and be able to identify a clean order for an IPCC Solution. Understand the Design Requirements for the IPCC Solution in a single site solution model, including but not limited to: CallManager, IP-IVR, IP Phones, Voice Gateways, ICM and IPCC  more...
From 4 Hour Training
Selling Skills instructor led trainingvideo based,accelerated learning Identify strengths and weaknesses in face-to-face selling skills Understand and utilize a model for collaborative selling Change the perception of sales from persuasion or manipulation to partnering with customers  more...
Overcoming Objections instructor led trainingvideo based,accelerated learning Ask any sales representative what the most difficult aspect of the sales process is and he or she will most likely tell you, "Overcoming customer objections." The successful handling of objections is a delicate skill that requires sales representatives to ask the right questions, identify customer needs, and satisfy expectations.  more...
From Virtualization Technology Computing Services Private Limited
Citrix XenApp Administration instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...rse, learners are able to perform the following: * Identify the features and functions of the Citrix Presentation Server Console * Configure a Citrix Presentation Server farm and individual server settings * Configure policies for servers, users, and groups using the Citrix Presentation Server Console * Create custom administrators within the Citrix Presentation Server  more...
Citrix Xenserver Enterprise Administration Training Course in Hyderabad instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab Citrix XenServer Enterprise Edition 4. 1: Administration covers information administrators and other IT professionals need to successfully to deploy and manage XenServer Enterprise Edition 4. 1 and the XenCenter management client. The course includes hands on labs where learners install and configure a virtualization server and then connect to the server with XenCenter. Students will then create a  more...
Citrix XenApp Administration Training Course in Hyderabad instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...rse, learners are able to perform the following: * Identify the features and functions of the Citrix Presentation Server Console * Configure a Citrix Presentation Server farm and individual server settings * Configure policies for servers, users, and groups using the Citrix Presentation Server Console * Create custom administrators within the Citrix Presentation Server  more...
From Key Consulting
Project Management Skills for Success ...our project will be executed. Schedule your project and identify the critical path for your project. Use these various tools and reports in improve project communications. Build resource information and cost information on top of your project plans. Module Three (Project Execution and Control) Objectives By the end of Module Three you will know how to: Run better project status  more...
From STM
Component Identification instructor led training Students learn to identify PTH and SMD components by shape, value, CRD. Excellent primer for IPC-A-610. The Acceptability of Electronic Assemblies 4 hour class STM certficate  more...
From The Training Clinic
QUALITY CONTROL OF TRAINING instructor led traininggroup study and discussionworkshop / seminartrain the trainerHandout, templates ...Identify 14 core instructor competencies, evaluate the effectiveness of instructors, subject matter experts and TQM facilitators. Diagnose training program deficiencies and develop strategies to improve training. Monitor and evaluate existing training with trend analysis and identify and implement quality improvement measures. Improving instructional techniques and evaluate 10 aspects of  more...
FACILITATION SKILLS instructor led traininggroup study and discussionworkshop / seminartrain the trainerHandouts, templates Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.  more...
Coaching and Counseling instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainertemplates ...ul interviewing and questioning techniques are stressed. Identifying subordinates mistakes, making suggestions, helping employees solve their own problems and guiding them through issues are included. EXPECTED OUTCOMES At the end of the training, the participant will be able to: 1. Identify why employees don't perform well and practice selecting appropriate solutions to practice  more...
From Carpenter Group LLC
Root Cause Analysis instructor led trainingcoursewareworkshop / seminar ...lationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying the true root cause can you even begin to hope the problem will go away. In our interactive, instructor led course, you'll learn how to use problem solving tools such as a Fishbone Diagram, the 5 Why's, and Process Flow Charting. It's time for all organizations to understand how  more...
From Global Technical Training - South Africa
Aging Plant Degradation instructor led training As operating pressure plants age, premature leaks or rupture are increasingly likely. Mechanisms such as corrosion, creep, fatigue, the possibility of cracks emanating from damaged areas could lead to dramatic consequences. It is fundamental to understand degradation mechanisms, their likelihood of occurring in the facility and the impact that they may have on the facility. This intensive  more...
Plant degradation mechanism for aging plants an essential skill for Risk Base Inspection instructor led traininggroup study and discussion As operating pressure plants age, premature leaks or rupture are increasingly likely. Mechanisms such as corrosion, creep, fatigue, the possibility of cracks emanating from damaged areas could lead to dramatic consequences. It is fundamental to understand degradation mechanisms, their likelihood of occurring in the facility and the impact that they may have on the facility. This intensive  more...
From Technology Ed
Software Testing on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar ... test planning, execution, and analysis Basic skills to identify components of a testable requirements Design and implementation of effective defect identification and resolution techniques Familiarization with templates required to support an end to end software testing initiative Skills Learned Understanding of where testing fits within the development life cycle Understanding  more...
Lean Six Sigma on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar Lean Six Sigma Black Belt For registration info, please visit: http://www. technologyed. com/ courses/ c102/ index. php Course Description Welcome to Lean Six Sigma! Lean Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma  more...
Wastewater Treatment on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar Wastewater Treatment Technologies For registration info, please visit: http://www. technologyed. com/ courses/ c104/ index. php Course Description Wastewater Treatment is the process of removing contaminants from wastewater, and includes physical, chemical and biological removal processes. Wastewater Treatment Technologies is a course that reviews the various disinfectant technologies  more...
From SolutionsIQ
Identifying Prioritizing High Value Products Projects through Innovation Games with Luke Hohmann Innovation Games are serious games for working with small groups of customers to create higher value products and services. They are a means of fueling innovation by understanding what your customers really want. They have used by companies such as SAP, QUALCOMM, Emerson Climate Technologies, and Genesys to improve existing products and services and create new ones. In this one day seminar, Luke  more...
From CertFast Testing
ACLS in Spanish ...ddition to resuscitation, the goal of ACLS is to begin to identify what is wrong with the patient, so that a long term treatment plan can be created. ACLS guidelines are constantly changing, due to new information in the medical field, and frequent recertification is required for people after they are certified. Recertification also ensures that the material is always fresh, so that a  more...
From Taylor Performance Solutions, Inc.
Time Management for Increased Productivity instructor led training Do you feel like there is never enough time? Does the clock seem to jump ahead while your productivity lags behind? Register today for this workshop to learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your  more...
Time Management Skills for Increase Productivity instructor led training In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...
Mastering the Art of Time Management instructor led training In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...
Mastering the Art of Time Management instructor led training In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...
From Last Minute Training
Maintaining and Troubleshooting Windows Vista Computers - synesis Provides the knowledge and skills necessary to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.  more...
From Highlander PLC
InDesign CS4 Getting Started This course helps you grasp the basics of creating documents with InDesign ®. You will learn how to identify and use InDesign ® environment elements, navigate through an InDesign ® document, create and modify text and graphic frames, import text and images from other applications, import text; thread text throughout a document; reflow text threads; and change the number of columns,  more...
From Last Minute Training
Emerging Leaders - Essential Skills for the Frontline Learn how to: Prioritize, plan, & manage your time; Identify your primary leadership style & techniques for maximizing that style; Develop more flexibility to use other leadership styles; Find ways to overcome communication barriers; & much more.  more...
The Power of Many How Great Teams Succeed Upon successful completion, students will understand: The different kinds of teams; How to develop team norms; The Gradients of Agreement; How to identify their team player style; Ways to become a better team player; Ways to build team trust...  more...
From HOT Engineering
Integrated Petrophysics for Reservoir Characterisation COURSE VENUE:  Dubai, Kuala Lumpur, Vienna ...rse will teach you how to evaluate reservoirs and quickly identify flawed results. Robust, minimum error reserves are achieved by a logical, systematic integration of all relevant data. Interpretation is cost-effective compared with data acquisition or development mistakes and essential for the complex reservoirs and marginal fields being re-evaluated today. Systematic Integration can often  more...
From Last Minute Training
Microsoft Access 2000 - 2003 Level 1 Data Entry Reports 1 day course - nexient Upon completion, participants will be able to : Identify & work with the components of a database, work with tables, create several query types, create several report types, preview & print database objects & change the page setup options.  more...
Securing Networks with ASA AdvancedSNAA - Arp Learn to describe, configure, verify, & manage the Cisco ASA Security Appliance product. In this lab-intensive course, you'll learn to take the appropriate steps needed to configure the security appliance to identify alert, and defend against attacks.  more...
InDesign - Level 1 - UofA Students enrolled in this course will learn the history of InDesign, the interface, different document views, how to identify and use graphic frames, text frames, and unassigned frames. Students will also learn how to import images, use transparency effects, applying character and paragraph styles to automate text formatting, create multi-page documents, and learn to centralize page layouts in  more...
Administering Cisco Unified Communications ManagerACUCM Learn to add, move, change, & troubleshoot IP telephony devices. Learn to support IP phone users & identify network & server impact when administering changes. Configure the latest version of Cisco Unified Communications Manager with Cisco IP Phones...  more...
Communication Strategies This workshop will teach how to: Identify common communication problems that may be holding you back; Develop skills in asking questions; Identify what their non-verbal messages are telling others; Develop skills in listening actively & empathetically.  more...
Administering Cisco Communications Manager and UnityACUCMU Learn to add, move, change & troubleshoot IP telephony devices. Support IP phone users & identify network & server impact when administering changes; Configure the latest version of Cisco Communications Manager with Cisco 7960 & 7961 IP Phones & more  more...
Communicating Effectively for Optimum Outcomes Upon completion, you will: Identify common communication problems that may be holding them back, develop skills in listening actively & empathetically, Identify what their non-verbal messages are telling others, Develop skills in asking questions & more  more...
Microsoft PowerPoint 2000 - 2003 Level 1 FRENCH - nexient Upon completion, participants will: Identify PowerPoint screen elements & terms to use the program efficiently, use colour schemes & the Slide Master, polish presentations by adding WordArt & objects & inserting pictures, produce an on-screen slide show  more...
Microsoft Access 2007 Level 1 - Data Entry and Reports Upon completion, students will: Identify & work with the components of a database; Open a table, find information & enter data; Create several query types, edit & run queries, use action & calculation queries; Create several report type, enhance reports.  more...
Dealing with Difficult People - computer help During this one-day workshop, you will learn: How your attitudes & actions impact others; New & effective techniques for dealing with difficult people; How to identify times when you have the right to walk away from a difficult situation; and more.  more...
Getting Results through Proper Assertiveness This course will guide you as you move to a proactive, responsible, professional way of interacting with others. You'll learn methods to help you identify an appropriately assertive style and strategies to prepare you use that style.  more...
CPTS Certified Penetration Testing Specialist This class enhances the business skills needed to identify protection opportunities, justify testing activities & optimize security controls appropriate to the business needs in order to reduce business risk.  more...
Magic with Adobe Photoshop CS4 - level 1 - inet ...the software. During this course, students will: * Identify and work with Photoshop tools and palettes * Resize and crop images * Create and manipulate multiple layers to create composite images * Apply special effects using filters * Use painting tools to create artwork or retouch photographs * Modify colours and tonal values of images * Add and format text  more...
Dreamweaver 8 - teksource Upon completion, students will: design a website; explore the Dreamweaver environment & identify the HTML tags in the file; create and save a web page; organize site files using the Files panel. You will also create templates that help  more...
Support Center Analyst 2 day course - nexient Upon completion, participants will be able to : Assess customer business needs & exceed customer expectations, Improve critical thinking skills to resolve incidents quickly & consistently, Identify & diffuse challenging customer behavior and more  more...
How to Gather and Document User Requirements 4 day course -Nexient This how-to course introduces the roles of the business analyst as they relate to the analysis and documentation of requirements. It familiarizes participants with the core knowledge and skills required to identify and document user requirements.  more...
Visio 2007 Flowcharts- Elert & Associates ...eps out in text? Attend this course if you want to: Identify the flowchart templates in Visio. Understand flowchart shapes. Add shapes to a flowchart. Align and distribute shapes on the page. Add text to flowchart shapes. Connect shapes. Work with connector lines. Add shapes between connected shapes. Automatically number the shapes in a diagram. Create  more...
Microsoft PowerPoint 2007 Level 1- Nexient Upon completion, participants will: Identify PowerPoint 2007 screen elements & terms to use the program efficiently, Use outlines to organize the text of your presentations, Display a consistent look throughout presentations by using slide themes & more.  more...
Risk Management 3 day course - Nexient Target Audience: Project Managers and Business Professionals who want to learn a proactive approach to threat and opportunity based on a clear understanding of the powerful nature of both qualitative and quantitative approaches to risk management. Learn How To: Use a practical, eight-step process to manage project risk Identify threats and opportunities and weigh their relative value in  more...
Scheduling and Cost Control 4 day course - Nexient Target Audience: Project Managers or Business Professionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications. Learn How To: Use the work breakdown structure to develop a network diagram Calculate schedules using PERT/ CPM Identify, assign, and tabulate resource requirements Predict costs and work  more...
Microsoft Access 2000 - 2003 Level 1 Data Entry Reports-Nexient Upon completion, participants will be able to : Identify & work with the components of a database, work with tables, create several query types, create several report types, preview & print database objects & change the page setup options.  more...
Project Leadership Management and Communications 3 day course In this 3 day course, you'll learn how to: lead project teams through more effective communication, Identify motivational value systems to improve productivity & cooperation, recognize the role of business & personal ethics in leadership & more.  more...
Dealing with Difficult People Conflict Resolution- EMPOWER Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can  more...
Microsoft Project 2003 Level 1 2 Days- On Track Objectives Understand the Project 2003 Screen Enter Project Information Use the Project Guide Enter a Task and Task Durations Create Recurring Tasks Set Task Deadlines and Constraints Assign a Task Calendar Create a Resource List Enter Costs Viewing Sorted Information Viewing Grouped Tasks and Resources Updating Tasks, Resources, and Costs Checking Duration, Work & Cost  more...
Microsoft Project 2007 Level 1 2 Days- On Track Objectives * Understand the Project 2007 Screen * Enter Project Information * Use the Project Guide * Enter a Task and Task Durations * Create Recurring Tasks * Set Task Deadlines and Constraints * Assign a Task Calendar * Create a Resource List * Enter Costs Viewing Sorted Information * Viewing Grouped Tasks and Resources * Updating Tasks,  more...
Microsoft Publisher 2003 Level 1 Objectives * Create a Publication from a Publication Design * Create a Blank Publication * Modify a Publication s Layout * Identify the options for distributing a publication * Edit Text in a Publication * Format Text * Format Pictures  more...
Hiring Smart Behavioural Interviewing Skills This 2 day seminar will give you the skills you need to attract better candidates, identify the producers from the pretenders, and develop a team that will take you to new heights.  more...
How to Gather and Document User Requirements 4 day course This how-to course introduces the roles of the business analyst as they relate to the analysis and documentation of requirements. It familiarizes participants with the core knowledge and skills required to identify and document user requirements.  more...
ITIL Foundations with Quintegrator Location: St. John's Date: 2009-02-16 List Price: $1495 Offered Price: $1196. 00 Seats Available: 2 Learn How to: Understand how the various processes contribute to effective management of the IT organization Appreciate the need for IT control processes and be able to apply them in the work environment Identify the bottlenecks in IT processes and initiate improvement actions  more...
Analytical Thinking Description: This workshop addresses the needs of individuals who assess data to make sound recommendations. Ideal for individuals who want to: Understand and retell the "big picture and story" when reviewing seemingly unrelated material. Make connections throughout the data. Search through detailed information and make informed assumptions and sound judgments. Assess and identify  more...
Information System Security Officer 5 day course Description: Much like it was done for system administrators, organizations have long recognised the need to identify key individuals that are responsible for the security of the organizationa s Information Technology systems. While some organizations have that role clearly defined, every organization has identified somebody to oversee the security posture of their systems. Todaya s  more...
Microsoft PowerPoint 2000 - 2003 Level 1 - nexient ...participants will be able to accomplish the following: Identify PowerPoint screen elements and terms to use the program efficiently Use outlines to organize the text of your presentations Display a consistent look throughout presentations by using colour schemes and the Slide Master Enhance your presentations by using PowerPoint 2003 design templates and formatting tools Modify your  more...
Facilitation Techniques for Requirements Development 2 day course Learn How to: Identify the use of facilitation in business analysis Explain the role and responsibilities of a business analysis facilitator Plan a facilitation session Use the appropriate facilitation techniques for a given session Conduct a facilitation session using best practices Manage conflict during a session Identify facilitation opportunities in business analysis  more...
Microsoft Access 2000 - 2003 Level 1 Database Design - nexient ...participants will be able to accomplish the following: Identify the components of a database, and work with those components Open a table, find information stored there, and enter data Create a table design from a template, and customize it Enter data into tables, and ensure its accuracy by using input masks and input validation formulas Create relationships between tables to ensure  more...
Managing IT Projects - nexient Target Audience: Those who need the skills for efficient project implementation in an IT environment. Business Analysts will find this course of particular interest. Learn How To: Develop a results driven project management team Estimate IT project costs and schedules using simple, but proven, techniques Identify the top 16 risk factors on any IT project Motivate IT professionals for  more...
Microsoft Project 2003 Level 1 - on track Objectives Understand the Project 2003 Screen Enter Project Information Use the Project Guide Enter a Task and Task Durations Create Recurring Tasks Set Task Deadlines and Constraints Assign a Task Calendar Create a Resource List Enter Costs Viewing Sorted Information Viewing Grouped Tasks and Resources Updating Tasks, Resources, and Costs Checking Duration, Work & Cost  more...
Facilitation Techniques for Requirements Development - nexient Learn How to: Identify the use of facilitation in business analysis Explain the role and responsibilities of a business analysis facilitator Plan a facilitation session Use the appropriate facilitation techniques for a given session Conduct a facilitation session using best practices Manage conflict during a session Identify facilitation opportunities in business analysis  more...
Microsoft Access 2000 - 2003 Level 1 Database Design nexient ...participants will be able to accomplish the following: Identify the components of a database, and work with those components Open a table, find information stored there, and enter data Create a table design from a template, and customize it Enter data into tables, and ensure its accuracy by using input masks and input validation formulas Create relationships between tables to ensure  more...
Microsoft Access 2000 - 2003 Level 1 Data Entry and Reports Upon completion, participants will be able to : Identify & work with the components of a database, work with tables, create several query types, create several report types, preview & print database objects & change the page setup options.  more...
Swim with the big fish Learn the secret of successful business owners and marketing experts to owning your market. Would you like to be a bigger fisher in a smaller pond? Would you like to instantly identify opportunities in your market and quickly capitalize on them?  more...
Dealing with Difficult People The easiest way to deal with difficult people is to stay as far away from them as you can, suggests Robert Bramson, Ph. D., an Oakland, California, organizational psychologist and management consultant with Bramson Gill Associates, and author of Coping with Difficult People. Great advice for those who work by themselves at home - ita s a do-able option. But the vast majority of people cana t  more...
Pre-Start Health and Safety Review The Ontario Occupational Health and Safety Act and Regulation 851 a Industrial Establishmentsa was amended in October 2000, requiring that a professional engineera s report be prepared whenever a process or equipment addition or modification involves any of the following: flammable liquids, safeguarding devices, rack or stacking structures, risk of ignition or explosion, dust collectors,  more...
Uncovering and Creating Business Opportunities Module 4 * In this workshop you will learn what prospecting is and what methods are available to you to maintain the desired growth and generate new business leads. * The participant will become aware of similar feelings and emotions that other people share regarding cold calling and how to overcome these negative emotions so that you will see positive results from your efforts. * We will help  more...
From DW Associates Pte Ltd
How to make competition irrelevant? instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...taking out fundamentally new market space. 2. Learn to identify new business opportunities and purse them effectively, spurring growth within your workplace. 3. Practical workshops where people are encourage building on the ideas of others. 4. Be effective in steering teams through unexpected change. Seminar Outline =============== 1. How will you need to lead differently as we  more...
How great leaders get great results? instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...yper-turbulent world of infinite choices. They will also identify the advantages of having a motivated staff and learn to develop motivation in others. This seminar looks at the breakthrough performance with Great Leadership and Great Innovative Marketing practices that work. Seminar Outline 1. Entrepreneurial behaviour and mindsets. Are you the boss or the leader? 2. Crafting  more...
Managing Customers Relationship through customization and personalization instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...dividual customer to help them articulate their needs, to identify the precise offering that fulfills those needs, and to make customized products or services for them. This approach is appropriate for businesses whose customers cannot easily articulate what they want and grow frustrated when forced to select from a greater amount than you need or want of options. Personalization is more  more...
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days ...nta s ability to deal with customers and co-workers. 2. Identify and practice strategies for effectively managing difficult customer situations. 3. Be better prepared to ask the right questions leading to higher problem resolution on first contact. 4. Formulate customer information for effective use in a team environment. 5. Understand stress and build a personal coping strategy.  more...
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