Instructor Led Identify Training

Mastering the Art of Time Management In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...

Mastering the Art of Time Management In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...

Time Management Skills for Increase Productivity In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...

Time Management for Increased Productivity Do you feel like there is never enough time? Does the clock seem to jump ahead while your productivity lags behind? Register today for this workshop to learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your  more...

Yoga Teacher Training - 200 hour Basic ...e scientific basis of Yoga, Ayurveda and Meditation. a Identify your unique gift and let your service be an expression of creativity, joy, balance and empowerment. a Study the anti-oppression perspective to teaching yoga, and the business of yoga. a Gain invaluable experience as a student teacher by completing a practicum in your community. Start Date: This program is offered over  more...

Project Management in Action Managing World Bank Projects ...isting motivation strategy within their project settings, identifying and addressing gaps Demonstrate their appreciation of the need for a variance in intrinsic and extrinsic values if motivation. Demonstrate how popular motivation theories have contributed to our understanding of worker behaviour. Locate performance related pay, productivity bonuses and other remuneration inducement within  more...

Internal Audit - Incorporating Corporate Governance and Financial Risk Management ...sks. - Illustrate the role of the internal audit team in identifying, verifying and addressing the risk associated with internal organisational members - Demonstrate their ability to use audit trail or audit log to indentify perpetrators of internal fraud - Devise a mechanism whereby organisational personnel vulnerable to outside influence, that might form the basis of a insider  more...

Evaluating the Performance of Industrial Investments ...Instruments and Documents - Analysing historical data to identify trends - Evaluating the financial position of industrial companies - Examining financial statements - Evaluating Cash Flow Statement - Examining the Income Statement - The Balance Sheet - Nature, structure & contents of a balance sheet - Strengths and weaknesses of a balance sheet - Deducing Financial well-being from  more...

Tourism and International Relations ...te, regional, national, and international level. - To identify the role of government in establishing regulations and policies to protect, conserve, and manage the environmental resources. - To understand how basic economic principles relate to global community-oriented tourism. - Identify and illustrate the role of tourism in achieving a positive balance of trade between countries.  more...

Tourism and International Relations Modules 2 and 4 ...te, regional, national, and international level. - To identify the role of government in establishing regulations and policies to protect, conserve, and manage the environmental resources. - To understand how basic economic principles relate to global community-oriented tourism. - Identify and illustrate the role of tourism in achieving a positive balance of trade between countries.  more...

Tourism and International Relations - Module 4 ...te, regional, national, and international level. - To identify the role of government in establishing regulations and policies to protect, conserve, and manage the environmental resources. - To understand how basic economic principles relate to global community-oriented tourism. - Identify and illustrate the role of tourism in achieving a positive balance of trade between countries.  more...

Managing Individuals and Groups in an Organisation ...standing the perceptions of their role set; - Be able to identify the role segment5s of their role set - Distinguish between conflict and role conflict; - Distinguish between intrarole senders and intrarole senders; - Demonstrate an enhanced understanding of interrole conflict and intrarole conflict; - Exhibit their ability to hypothise the existence of latent conflict; - Determine the  more...

UK Employement Law ..., in averting a employer-employee repudiationa ™ - Identify some of the key issues of he Employment Relations Act 2004 and their positive and negative effects on their organisational relations - Draw on The Race Relations Act 1976, The Race Relations Amendment act 2006, The Race Relations Act 1976 - Statutory Duties Order 2001, The Disability Discrimination Act 1995, The Disability  more...

Talent Management ...t is in line with organisational goals - Will be able to identify sources of potential talents - Identify exceptional talents - Devise a strategy though which internal talents can be sourced CONTENT: - Defining head hunting - Sources for head hunting - Internally driven head hunting - Internally managed head hunting - Out sourcing head hunting - The role of head hunting agencies  more...

Strategic Management and Project Management ...S and, or, Excel software packages in analysing data - Identifying a trendsa ™ & a patternsa ™ in information, in an effort to arrive at conclusions - Produce effective reports, adhering to conventional styles, presenting evidence from the data, & exploiting visual representations - Make research proposals, taking pertinent factors into account - Manage research  more...

SAP and Joint Venture Accounting ... Able to evaluate alternative courses of action and identify the most effective choices with regard to the future improvement of their organisation. Able to liaise more effectively with other departments on financial matters. Advance you career by improving your understanding of industry financial management. COURSE CO-ORDINATOR: Prof. Dr. R. B. Crawford PhD  more...

Research Project Design Conduct and Report ...PSS and, or, Excel software packages in analysing data - Identifying a trendsa ™ & a patternsa ™ in information, in an effort to arrive at conclusions - Produce effective reports, adhering to conventional styles, presenting evidence from the data, & exploiting visual representations - Make research proposals, taking pertinent factors into account - Manage research projects,  more...

Planning Costing and Budgeting for Executive Decision-Making ...analyzed performance and evaluate variances from plan and identify corrective actions - Understand the time value of money; understand discounted cash flow (DCF) techniques and their application to financial decision making - Use and build EXCEL spreadsheets for financial analysis, from basic models through to Monte Carlo simulation PROGRAMME OUTLINE 1. The need for Financial Control  more...

Organisational Design Structuring and Restructuring Organisations ...ach with the level of development of the organization. - Identify horizontal relationships in organisational design - Show the vertical relationships in an organisational chart. - Indicate the importance of vertical and horizontal relationships in organizational design - Illustrate lines of authority in an organisational chart - Illustrate communication channels in an organisational chart  more...

Modern Quality Systems and ISO 9000 ...hics - Explain the benefits of ISO to organisations - Identify the hallmarks of the ISO as a brand - Explain ISOa ™s contribution to world trade - Recognise ISO standards - Determine the elements that constitute the ISO 9000 family - Explain at least five of the eight ISO quality principles - Name the constituents of ISO 9000: 2000 series - Demonstrate a significant grasp of the  more...

Modern Quality Systems ...ental quality improvement - Demonstrate their ability to Identify areas for quality improvement - Exhibit an understanding of the role of communication for quality improvement - Demonstrate their understanding of the role OF Research and Development for Quality Improvement Course Contents& Concepts: - Quality: A Definition - Clientsa ™ Quality Consciousness - The Law And  more...

Judge Seminar1 Dealing with Economic and Financial Crimes ...puter viruses as an aid to Internet crimes. - Be able to identify common viruses and determine the steps that can be taken to prevent and eliminate specific ones. - Determine the types and effectiveness of anti virus software. - Demonstrate an understanding of computer Spyware and anti Spyware. - Exhibit awareness of the effectiveness of the Merchant Risk Council, in tracking Internet scams  more...

ISO 9000 Quality Systems ...hics - Explain the benefits of ISO to organisations - Identify the hallmarks of the ISO as a brand - Explain ISOa ™s contribution to world trade - Exhibit an understanding of the benefits that ISO represents to developing countries - Recognise ISO standards - Distinguish between ISO 9000 and ISO 1400 - Determine the elements that constitute the ISO 9000 family - Explain clients  more...

Information Risk Security and Crisis Management ... is applied - Develop an Information Security Policy and Identify their Organisation's Key Information Assets. - Formulate effective risk statements - Provide risk examples, distinguishing them from non-risk examples - Distinguish between continuous risk management and non-continuous risk management - Demonstrate an Understanding of risk in organisations, - Exhibit an understanding of  more...

Corporate Governance Principles and Practice ...might be applied for the benefit of the organisation - Identify sources of power in organisation and their implications for effective management and organisational control - Exhibit an understanding of the different power centres that exist in an organisation and, their legitimacy and effect on organisational stability and flexibility to respond effectively to a crisis - Illustrate  more...

Corporate Governance and Strategic Management ...might be applied for the benefit of the organisation - Identify sources of power in organisation and their implications for effective management and organisational control - Exhibit an understanding of the different power centres that exist in an organisation and, their legitimacy and effect on organisational stability and flexibility to respond effectively to a crisis - Illustrate  more...

Communication Information Gathering Analysis and Report Writing ...te their Mastery of the English a Peculiarsa ™ - Identify words with silent consonants, reflecting this factor in their spelling - Demonstrate their ability to identify words with silent consonants, reflecting this factor in their spelling - Demonstrate their ability to recall the different parts of speech, in the English Language; - Demonstrate their knowledge of the function  more...

Advanced Budgeting For Business Enhancement ...sis the formulation of long-run and short-run budget - Identify the principal factors required to produce a successful business case - Demonstrate their ability to utilise budgeting & financial skills required for better decision-making - Identify sources of financial and business data to support the budgeting process - Demonstrate the use of the appropriate techniques and  more...

Comprehensive Project Management ...S and, or, Excel software packages in analysing data - Identifying a trendsa ™ & a patternsa ™ in information, in an effort to arrive at conclusions - Produce effective reports, adhering to conventional styles, presenting evidence from the data, & exploiting visual representations - Make research proposals, taking pertinent factors into account - Manage research  more...

Advanced Financial Accounting ...trol to compare actual against planned performance and to identify corrective actions Evaluate investments in capital and long-term projects using PB, ARR, NPV and IRR appraisal methods Identify the features of the alternative sources of business financing Appreciate the important role of strategic accounting in business performance improvement. Training methodology The seminar  more...

MSc Human Resource Training and Development Management ... existing motivation strategy within their organisations, identifying and addressing gaps. - Formulate a workable motivation strategy. - Follows the common trends in the popular motivation theories. - Demonstrate their appreciation of the need for a variance in intrinsic and extrinsic values if motivation. - Demonstrate how popular motivation theories have contributed to our  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals 19 21 March 2012 Miri Sarawak ...iques to check and review documents more effectively a Identify and avoid common pitfalls in technical report writing TECHNICAL PRESENTATION SKILLS FOR OIL & GAS PROFESSIONALS a Present and sell your technical presentation more effectively both internally and externally a Plan and structure your meetings and presentations for maximum effect a Capture your technical and  more...

OSV Chartering Charterparty Management with Essential Elements of Maritime Laws 27 February - 2 March 2012 ...tering the applications of maritime law will equip you to identify vague or ambiguous terms, avoid dangerous and often unimagined consequences. Petroedge has researched and developed a 5-day separately book-able intensive workshop, that is intended to assist you in enhancing the level of understanding for important topics, such as, using C/ P forms or customised contracts, implied  more...

9th run in Malaysia Revised Content EPCIC Contract Management Essential Elements of International Contract Law 13 15 Decemb ...ontracts and mastering the fundamentals will equip you to identify vague contracts, avoid dangerous and often hidden terms, and better understand your position and your project. PetroEdge has researched and developed a 3-day separately book-able workshop that covers important topics such as contract commitments, issues of indemnity and liability, guarantees, contract gaps or loopholes and  more...

PRIMARY REMEDIAL CEMENTING TECHNOLOGY 17 21 October 2011 Kuala Lumpur Your Expert Trainer Denis Gaudet P Eng ...or quality or ineffective jobs are sometimes difficult to identify and repair. The result of imperfectly conceived and executed jobs can be very costly. This course provides a comprehensive treatment of all aspects of planning, executing and evaluating primary cementing operations so that expensive repair jobs and lost production are minimized. The subject of remedial or squeeze cementing  more...

Technical Report Writing and Presentation Skills for Oil Gas Engineers EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS a Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals a Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production a Use clear & powerful language to target and persuade  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals 10 - 12 August 2011 Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision making. If you a face challenges in getting your findings into paper and presenting it effectively, you will benefit from this 3-day training course: EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS a Write and turn-around accurate technical documents  more...

OSV Chartering and Charterparty Management 18th July - 22nd July 2011 ...tering the applications of maritime law will equip you to identify vague or ambiguous terms, avoid dangerous and often unimagined consequences. Petroedge has researched and developed a 5-day separately book-able intensive workshop, that is intended to assist you in enhancing the level of understanding for important topics, such as, using C/ P forms or customised contracts, implied  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals Effectively document and communicate your technical Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision making. If you a face challenges in getting your findings into paper and presenting it effectively, you will benefit from this 3-day training course: EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS (2-3 March 2011) a Write and turn-around accurate  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals Effectively document and communicate your technical Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision making. If you a face challenges in getting your findings into paper and presenting it effectively, you will benefit from this 3-day training course: EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS (2-3 March 2011) a Write and turn-around accurate  more...

Essential EPC Contract Management and Law for EPC Engineers Procurement and Non-Legal Professionals in Oil Gas ...ontract language risk mitigation techniques 2. Quickly identify dangerous words/ phrases in the contracts of others that could cost your company millions 3. Effectively manage risk on your project with your companya ™s contract by learning the purpose and potential pitfalls of key contract clauses 4. Learn the contract secrets of owners and the claim techniques of contractors from  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals 8 10 March 2011 Jakarta Indonesia EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS a Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals a Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production a Use clear & powerful language to target and persuade  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals 1 3 March 2011 Miri Sarawak EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS (2-3 March 2011) a Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals a Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production a Use clear & powerful language to  more...

4th run in Asia OSV Chartering Contract Management with Essential Elements of Maritime Law 28 February 4 March 2011 Kuala L In the Offshore Oil & Gas industry, field development, hook-up and production activities are dependent on the reliable availability of a fleet of Offshore Support Vessels (OSV). Not only is the availability of OSVa ™s important, but expertise and a know howa in C/ P and or contract management is equally crucial. Understanding the essential ingredients of contracts and mastering the  more...

Fundamentals of Upstream Oil Gas Contracts for Engineers Procurement Professionals ...tracts and master the fundamentals that will equip you to identify vague contracts, avoid dangerous and often hidden terms, and better understand your position and your project. This three day intensive workshop that covers important topics such as contract commitments, issues of indemnity and liability, guarantees, contract gaps/ loopholes and clauses to protect your interests. This course  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals 24 January 2011 - 26 January 2011 ...iques to check and review documents more effectively a Identify and avoid common pitfalls in technical report writing TECHNICAL PRESENTATION SKILLS FOR OIL & GAS PROFESSIONALS a Present and sell your technical presentation more effectively both internally and externally a Plan and structure your meetings and presentations for maximum effect a Capture your technical and  more...

Essential EPC Contract Management and Law For EPC Engineers Procurement and Non-Legal Professionals in Oil Gas 1 - 3 December ...ontract language risk mitigation techniques 2. Quickly identify dangerous words/ phrases in the contracts of others that could cost your company millions 3. Effectively manage risk on your project with your companya ™s contract by learning the purpose and potential pitfalls of key contract clauses 4. Learn the contract secrets of owners and the claim techniques of contractors from  more...

Applied Production Logging Cased Hole Production Log Evaluation,Kuala Lumpur, Malaysia a 3rd run in KL About The Course: This two-day program is a comprehensive and up-to-date course covering the new and traditional wireline diagnostic techniques for production log surveillance of cased wells. Dr. Smolena ™s 1996 book, Cased Hole and Production Log Evaluation, plus a loose-leaf workbook, are provided to participants of this program. Participants Will Be Able To: * identify if formation  more...

The Chocolate Challenge ...d in an action packed 4 hours! Teams are guided on how to identify a target market, develop a brand and prepare a communication plan for a new premium chocolate range. Professional chocolatiers instruct and support the delegates in the creation of their own unique handmade chocolates Using creative thinking, teams work through a series of product development tasks.: 1) Creation of Brand  more...

Comptia A ...ul completion of this course, students will be able to: Identify the components of standard desktop personal computers Identify fundamental components and functions of personal computer operating systems Identify best practices followed by professional personal computer technicians Install and configure computer components Install and configure system components Maintain and troubleshoot  more...

Visual C NET Introduction for Developers You have experience in programming in at least one other object-oriented or object-based programming language. You are now entering the new world of .NET programming, using the C# programming language and the Visual C#.NET integrated development environment inside Visual Studio.NET. This is one in a series of C# programming courses. Upon successful completion of this course, students will be  more...

Net Framework Introduction ...ful completion of this course students will be able to: Identify the five main components of the .NET Framework Explain how each functions as part of the whole Identify the major components of the CLR Explain how each supports the overall function of the CLR Identify the advantages of using the .NET Framework CLR Describe the advantages of working with members of the .NET Class Framework  more...

Javascript ...ill be able to: create and execute a JavaScript script identify some guidelines to be followed while writing scripts display messages on the status bar of the browser window create a new window that helps open linked pages manage the window using the properties and methods of the window object add content to documents, create dynamic documents, and navigate between layers in a document.  more...

Comptia Network ... and knowledge is helpful but not required. Students will identify and describe all the major networking technologies, systems, skills, and tools in use in modern PC-based computer networks, and learn information and skills that will be helpful as you prepare for the CompTIA Network certification examination. The exam addresses the latest skills needed by technicians, such as basic principles  more...

Intro To Programming ...y any object-oriented programming language. Learn how to identify and write basic programs using programming constructs, such as variables, constants, functions, and procedures. Where specific illustrations are required, they are presented through pseudo-code. Discuss the features and benefits of several programming languages and describe the qualities of object-oriented programming. Use  more...

Adobe Photoshop Level 1 CS5 ...rent tools in Photoshop for selecting parts of images and identify the need for having layers in a Photoshop document. You will also organize the different components of the design as layers. With the layered Photoshop document thus created, you will apply layer effects and other special effects in order to enhance the appearance of the design. Once the design is finalized, you will save  more...

Introduction To Programming With C ...ul completion of this course, students will be able to: identify the basic differences between C and C , and compile and execute a simple C program identify the key differences between C and C understand the object-oriented programming concepts manage data storage work with classes and objects use friend and inline functions use static data members and member functions work with  more...

Adobe Dreamweaver Level 1 CS5 You may want to make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver. This course is for students who wish to familiarize themselves with the basic techniques used for creating websites using the Adobe Dreamweaver CS5 application. It also provides the fundamental knowledge and  more...

Photoshop Photo Printing And Color CS5 ...fects such as duotones and spot color overlays. You will identify two contrasting approaches to handling color images. You will begin by calibrating your monitor and using color management profiles to control the image display to match its intended output. Next, creating a crisp line art image, eliminating dust and scratches, suppressing moir patterns, and correcting red eye defects will help  more...

Photoshop Web Production CS5 ...ill be able to: set preferences for size units and also identify factors that contribute to file size optimize images by saving them in different formats and applying transparency to them apply color management techniques, adjust images, and ensure color consistency to create images that are attractive to the widest possible audience who use different platforms such as Windows and Macintosh  more...

Fundamentals Of Databases Using MySQL ...he databases using MySQL. You will work with databases by identifying the fundamental concepts of databases, creating a preliminary database design, applying normalization techniques, and familiarizing yourself with relational database management systems. Using various SQL commands, indexes, and views, you can work with and modify data efficiently within a database. Using features such as  more...

Grammar Essential ...er. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. Upon successful completion of this course, students will be able to: examine nouns, pronouns, and verbs identify adjectives and adverbs identify prepositions, conjunctions, and interjections identify some important rules of grammar and some commonly made  more...

Microsoft Outlook 2007 Level 1 This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information  more...

Microsoft Publisher Level 1 2007 TCCIT Solutions provides high quality, affordably priced, training classes in Microsoft Office Publisher 2007 with experienced instructors and a convenient midtown NYC location, we offer Microsoft Office Publisher 2007 courses for the corporate community. TCCIT Solutions offers group classes and private tutoring to beginner and more advanced corporate clients in Microsoft Office Publisher 2007.  more...

Microsoft Windows 7 Level 1 ...identify the different components in the interface, customize the Windows 7 desktop, manage files and folders, use the common tools and programs available in Windows 7, and browse the Internet. Upon successful completion of this course, students will be able to: log on to Windows 7 and explore its interface identify the different components present in the interface customize the Windows 7  more...

Google Analytics For Businesses You will describe the basics of Google Analytics and its applications. Target Student This course is for any individuals intending to use Google Analytics to strengthen their marketing initiatives and increase the number of conversions or sales from their website. Upon successful completion of this course, students will be able to: describe the basics of Google Analytics. create and  more...

Microsoft Powerpoint 2007 New Features ...stomize the interface to suit your requirements. You will identify and use the new and enhanced features of PowerPoint 2007 to create dynamic and visually appealing presentations. You will then finalize a presentation and secure it with a digital signature to authenticate its validity. Target Student This course is designed for experienced PowerPoint users who have worked with earlier  more...

Microsoft Office Outlook 2010 Transition from MS Outlook 2003 This course is designed for experienced Outlook users familiar with the 2003 version of the application, and who need to learn about the new features that Outlook 2010 has to offer Course Objective: You will identify and use the new and enhanced features of Microsoft Outlook 2010. Upon successful completion of this course, students will be able to: identify the components of the Outlook 2010  more...

Microsoft Project Level 1 2010 This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage those project plans. Course Objective: You will create and manage a project schedule using Microsoft Project 2010. Upon successful completion of this course, students will be able to: identify the basic  more...

Microsoft Office 2007 New Features ...ul completion of this course, students will be able to: identify the features that are common to all applications in the Microsoft Office suite modify documents using Microsoft Office Word 2010 present spreadsheet data using Microsoft Office Excel 2010 create Microsoft Office PowerPoint 2010 presentations work with databases using Access 2010 manage tasks using the new features in  more...

Microsoft Office Access 2010 Transition from MS Access 2003 This course is designed for experienced Access users who have worked with the earlier versions of Microsoft Access, ideally Microsoft Access 2003, and who have or are planning to upgrade to Microsoft Access 2010. This course is also designed for students who wish to learn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand  more...

Microsoft Access Level 1 2010 Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various  more...

Microsoft Office PowerPoint 2010 Transition from MS PowerPoint 2003 ...o Microsoft PowerPoint 2010. Course Objective: You will identify the components of the results-oriented interface of the PowerPoint environment and customize the interface to suit your requirements. You will identify and use the new and enhanced features of PowerPoint 2010 to create dynamic and visually appealing presentations. You will finalize a presentation and secure it with a digital  more...

Microsoft Office Word 2010 Transition from MS Word 2003 ... Microsoft Office Word 2010. Course Objective: You will identify and use the new and enhanced features in Microsoft Office Word 2010. Upon successful completion of this course, students will be able to: identify the components of the Word 2010 environment add images, styles, and themes to documents use the advanced features to add building blocks, equations, citations bibliography to a  more...

Microsoft Office Excel 2010 Transition from MS Excel 2003 This course is designed for experienced Excel users who have worked with earlier versions of Microsoft Office Excel, ideally Microsoft Office Excel 2003, and who are planning to upgrade to Microsoft Office Excel 2010. Course Objective: You will use the new and enhanced features in Microsoft Office Excel 2010. Upon successful completion of this course, students will be able to: identify the  more...

Microsoft Office 2010 Transition From Office 2003 ...ul completion of this course, students will be able to: identify the features that are common to all applications in the Microsoft Office suite modify documents using Microsoft Office Word 2010 present spreadsheet data using Microsoft Office Excel 2010 create Microsoft Office PowerPoint 2010 presentations work with databases using Access 2010 manage tasks using the new features in  more...

SCSA - Sun Certified Solaris 9 Systems Administration --Part 1 The Sun Solaris 9 Intermediate System Administration course provides students with the necessary knowledge and skills to perform essential system administration tasks in the Solaris 9 OS, such as installing software, managing file systems, performing system boot procedures, performing user and security administration, managing network printers and system processes, and performing system backups  more...

XML - Extended Markup Language ...L namespaces and create links using the HTML namespace. Identify the functions and benefits of the XML linking specifications. Define and identify the basics of DTD functionality and the benefits of developing valid XML. Model document structure and base your DTDs on this structure. Write restrictive and permissive DTDs. Create modular DTDs. Validate XML using JavaScript and the XML  more...

Cisco PIX Firewall - Advanced ... completion of this course, students will be able to: Identify PIX Firewall features, models, components, and benefits. Describe PIX Firewall installation procedures. Perform basic configuration. Explain the routing functionality of the PIX Firewall. Configure routing on the PIX Firewall. Configure the PIX Firewall to send messages to a Syslog server. Configure the PIX Firewall  more...

E-Commerce Strategy A-Z ...e, and service providers. Establish an E-Commerce plan, identify E-Commerce equipment requirements, identify E- Commerce software requirements, evaluate Internet connection devices, and understand how to use the Web to get help for your small business. Understand the difference between using an Internet Service Provider (ISP), an online mall, or a Web hosting service that provides you  more...

Macromedia Flash A-Z ... and motion-tweened animation. Publish a Flash movie. Identify the advantages that symbol use has in building a Flash movie, identify and create the three types of symbols, and manage symbols within a movie using the Library palette. Use scenes to organize content in large complex Timelines, and create frame labels to mark critical points in your Timeline. Add advanced playback controls  more...

jCert Sun Certified Solution Developer - Object-Oriented Analysis & Design using UML Java 2: Object-Oriented Analysis and Design Using UML introduces the major elements of the Unified Modeling Language and the Unified Software Development Process. Upon successful completion of this course, students will be able to: Know the purpose and parts of UML. Drive the development of a system based on Use Cases. Use the CRC method to identify classes. Describe how objects interact  more...

Windows NT ...of this course, students will be able to: examine and identify components of the Windows NT Workstation 4.0 screen select items with the mouse and access Windows NT Workstation features by using the Start button work with windows by using buttons and dragging techniques work with multiple programs by using the taskbar to switch between and tile windows observe the contents of a hard  more...

Supply Chain Management In this 2-day program, participants will review their individual supply chains and identify the costs, lead-times, and risks associated with them. Demand management, managing suppliers, the transformation and distribution processes and costs will also be assessed. Action plans will be developed to improve the efficiency and effectiveness of each supply chain.  more...

Advanced Procurement Law This 1-day Advanced Procurement Law program focuses on legal rights, liabilities and responsibilities. As a result of attending this program, participants will understand the key aspects of the Uniform Commercial Code, and other laws and regulations governing purchases. This course will enable participants to evaluate the standard terms and conditions of contracts and purchase orders; identify the  more...

Procurement and the Law, Contracts, and Ethics This 1-Day course examines in detail the legal and ethical issues surrounding procurement and gives participants an opportunity to assess how their contracts and their actions impact your company and its bottom line. Contracts are the basis for our relationships with vendors. Their enforceability depends on the laws that govern them and the terms we use. Understand the laws of agency, find out  more...

Purchasing Assessment Seminar This hands-on 1-day seminar will rejuvenate the way that they manage their purchases. Based on the concepts embodied in the ISO-9001 standards, they will work with the program's instructor to fully assess their purchasing process, its documentation, and its performance. They will identify gaps in performance, and develop action plans for improvement. They will use their own policies and procedures  more...

Subcontract Administration This program discusses the essential aspects of subcontract administration and supplier management. Participants will learn to identify risks and work with suppliers to reduce and retire project risks, be able to better manage the change order process, and understand and apply various techniques to track and manage supplier cost, quality, and schedule performance.  more...

Vendor Selection ...ry data to prepare questions for potential vendors and to identify strengths and weaknesses of specific vendors. This course examines the correlation between your RFP and the vendor s expectations. We ll look at the data you need to choose an appropriate pool of vendors, and illustrate how your choice of evaluation criteria affects your results. Specific topics include how to: master the  more...

Working With International Vendors If you want to gain a competitive edge through global sourcing and creating value from global alliances then this is a good course for you. In this 1-Day program, you ll learn how to effectively lead virtual teams, cross-border supply management, and all facets of business partnerships. Specific topics include how to: understand terms unique to international purchases; develop productive and  more...

Oracle BI 10g Analytics Overview ...egration with Oracle BI Publisher. Learn To: a Identify the analytical business challenge and the solution provided by Oracle BI products a Navigate a Oracle BI Analytics Intelligence Dashboard a Describe the relationships among the components a Identify and describe repository features and functions a Describe the role of key components in the architecture a  more...

Sales and Use Tax ...and regulations. Attend this seminar and we will help you identify a myriad of sales and use tax issues relevant to your company or clients. Register today and understand the sales and use tax complexities that confound many business owners. You will find out what's taxable, the best way to handle multistate issues and how to survive sales tax audits. Don't end up with the penalties and  more...

Public Contracts and Procurement Regulations Benefits strong Discover how to navigate the minefields of public contracting and competitive bidding with ease. /strong Do you want to know how to minimize the looming pitfalls inherent in public contracting? Now you can - attend this seminar and enhance your knowledge of the complex and always changing system of laws and regulations involved in public contracting and procurement. You will find  more...

AIA Contracts Benefits strong Know what you're getting into before you sign your next AIA contract. /strong Help is available for understanding complex AIA contract provisions - get it now, before you wind up with costly delays or time-consuming lawsuits. Join us for this seminar and get a solid understanding of commonly used AIA documents and how to use them to minimize your liability. Discover how to  more...

Zoning and Land Use Benefits strong Use inventive techniques to get through the zoning and land development process successfully. /strong Adhering to zoning laws and development regulations is a delicate and often complex process. At this seminar, you will go beyond the basics and learn what you need to know to succeed. You will learn techniques to get through all the red tape of the entitlement process - while  more...

Building Codes Benefits strong Don't just guess - know that your project is code-compliant. /strong Avoid having to rebuild your building - and prevent mistakes and fines before they happen. Come to this seminar and find out how building code compliance at the front end will save you from headaches, charges and costly project delays throughout the building process. Register today and hear experts simplify  more...

Construction Lien Law ... situation. Register today! Benefits for You - Correctly identify what property is subject to a lien and who is entitled to recover payment - Properly fulfill requirements for releasing and discharging a lien - File, perfect and preserve both liens and bond claims in public and private works - Learn how you can succeed in the litigation of mechanics liens Learning Objectives - You will be  more...

Fundamentals of Construction Contracts: Understanding the Issues Benefits strong How to avoid the pitfalls of construction contracting - what you don't know could hurt you. /strong Contracts are a legally charged part of every construction project - they can impact the rights and remedies of owners, lenders, contractors, subcontractors and suppliers positively and negatively. Building a strong knowledge of construction law will go a long way in helping you  more...

CEQA: California Environmental Quality Act ...be able to discuss the EIR process. - You will be able to identify pre-litigation concerns. - You will be able to discuss CEQA findings and statement of overriding considerations. - You will be able to explain the litigation process. This seminar is designed for attorneys, engineers, architects, city and county planners, environmental professionals, presidents, vice presidents, water resource  more...

Minimizing and Managing Risks and Disputes in Construction ... recordkeeping Learning Objectives - You will be able to identify the various time and cost risks inherent in construction projects. - You will be able to review key contract terms and concepts. - You will be able to discuss the dispute resolution process. - You will be able to recognize how the project schedule can provide visibility and control. This seminar is designed for attorneys,  more...

Bullying and Social Aggression Benefits strong Reduce the incidence of bullying, cyber bullying and social aggression in your school! /strong Students are threatened, taunted, teased and tormented by bullies on a daily basis. This happens in school districts in urban, rural and suburban areas. Bullying and social aggression can have lifelong consequences for all students involved; however, bullying is a learned behavior that  more...

Developing Behavioral Plans for Aggressive Children Benefits strong Helping aggressive children is challenging. Make it easier with a clear plan of action. /strong Educators are often required to create a behavior plan to help students overcome aggressive behavior. There is a lot to consider in this dizzying process - educational staff, parents, a slew of regulations and - most importantly - the student whose behavior has become a challenge.  more...

Mitigation of Damage to Structures Adjacent to Construction Sites in Urban Environments ...nt structures in urban construction - No-nonsense tips on identifying and minimizing risks - Discover how to effectively manage stop work orders - Learn from valuable case studies in New York Learning Objectives - You will be able to discuss construction in an urban environment. - You will be able to explain the legal obligations to protect against adjacent structures. - You will be able to  more...

Philippine Seminars - Stress for Success Workshop UNDERSTAND AND MANAGE THE STRESS IN YOUR LIFE Stress is a universal and naturally occurring phenomenon in humans. Recent epidemiological research indicates marked increases in stress-related diseases as a result of life styles saturated with excessive stress and chronic tension. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are  more...

Proactive Project Management Although projects are temporary in nature, they do have a definite beginning and end. Since this feature makes them distinct from the normal ongoing work of a business, special management skills are required. With project teams becoming an increasingly important part of the modern organization, proactive management of each phase of a project is critical to success in the workplace. Crisis  more...

Customer Service Professional ...ppens when customers are not give focused attention 2. Identify techniques to focus attention on the customers Program 102: Prepare Yourself to Win the Lifetime Relationship Duration: 120 minutes Just as you build a building by laying the proper foundation, floor by floor, you must lay a similar foundation if you are going to build lifetime customer relationships. Before you can  more...

Understanding Land Records ...ords. Our expert speakers will help you understand how to identify real property interests and sources of land information, explain how property interests are created and transferred, and discuss title search procedures. Register today and get the information you need to successfully navigate the recording system, property descriptions, and the chain of title. Benefits for You - Learn about  more...

OSHA's Recordkeeping Rules ...pational safety and health. Benefits for You - Properly identify and record injuries and illnesses - Get expert advice on handling OSHA/WISHA inspections - Learn how to develop an effective health and safety program - Comply with recordkeeping and written program requirements This seminar is designed for human resource professionals, workers' compensation managers, safety directors and  more...

Role of BIM in the Planning, Design, Construction and Maintenance of Complex Buildings ...upport virtual design construction. - You will be able to identify desired design process. - You will be able to explain BIM for lifecycle services. - You will be able to review the legal aspects of BIM. This seminar is designed for project managers, presidents, vice presidents, owners, engineers, controllers, accountants, contract managers, architects, purchasing professionals, estimators,  more...

Advanced Sales and Use Tax ...s and regulations. Attend this seminar and we'll help you identify the myriad of sales and use tax issues relevant to your company or clients. Register today and understand the sales and use tax complexities that confound many business owners. You'll find out what's taxable, the best way to handle multistate issues and how to survive sales tax audits. Don't end up with the penalties and  more...

Premises Liability and Negligent Security ...e during your next pre and post-suit investigations, and identify proof problems in both slip and fall and negligent security cases, as well as gaining insight on both the insurance and ethical issues that are related to these cases. Don't miss this opportunity to get information today that increases your chances for success in the future. Benefits for You - Navigate the ethical issues that  more...

Wetland Regulation Benefits strong Wetland regulations are constantly evolving - have your practices evolved with them? /strong Join us for this innovative seminar and get up to speed on what constitutes a wetland. Understand the intricacies of wetland and water regulation. Get a handle on complicated issues surrounding the New York State Freshwater Wetlands Act. Avoid problems down the road by protecting yourself  more...

Understanding Health Information Technology Benefits strong Learn the essentials of health IT to move your practice forward. /strong The American Relief and Recovery Act of 2009 provides more than $30 billion for health IT investments. Register today and receive information on qualifying EHRs that can receive incentive payments through Medicare or Medicaid as early as 2011. This seminar will give you expert advice on the system  more...

Connecticut State and Local Tax Issues ...s and regulations. Attend this seminar and we'll help you identify the myriad of state and local tax issues relevant to your company or clients. Register today and understand the state and local tax complexities that confound many business owners. You'll find out what's taxable, the best way to handle multistate issues and how to survive state and local tax audits. Don't end up with the  more...

Current Issues in Renewable Energy Sources Benefits strong Get on the road to success in using renewable energy sources - and get ahead in your field. /strong Attend this cutting-edge seminar and stay informed of the latest issues related to renewable energy sources. You'll gain a clear understanding of emerging regulatory issues for renewable energy projects. Meet the challenges ahead and find out what you need to know about financing  more...

Basics of Colorado Water Law Benefits strong Colorado water law compliance is an uphill battle - do you know what you're up against? /strong Attend this enlightening seminar and stay abreast of the latest issues relating to water law in Colorado. Our seasoned professionals will provide practical answers to your most pressing questions about deep groundwater. You'll get an inside look at how to respond to confusing issues  more...

Legal Hot Topics and Current Issues in the Construction Industry Benefits strong What you don't know can hurt you - stay updated on construction law and make your next project hassle-free. /strong Join us for this innovative seminar and get up to speed on current issues in the construction industry. Our seasoned professionals will provide practical answers to your most pressing questions regarding insurance, green construction and more! Avoid problems down  more...

Powerful Presentations Training Seminar ...aximum effect. - Use audience involvement techniques to identify and handle questions during presentations. - Set up an on going action plan to improve future presentations. Open Enrollment Presentation Training Seminars: City Hartford Connecticut Boston Massachusetts New York City New York Washington DC Philadelphia Pennsylvania Toronto Ontario Hartford  more...

Builders Liens Exercise your lien rights and be prepared for any legal battles on the horizon - Don't be caught off guard! Attend this seminar and get a solid understanding of the key legal issues that commonly arise on construction projects in British Columbia in relation to builders liens - and an up-to-date knowledge of the latest developments in the law. You'll learn about related topics essential to  more...

Four Most Common Injuries in Workers' Compensation Protect your organization - know the 5 most common workers' comp injuries and prevent them. Attend this enlightening seminar and hear a comprehensive medical/legal panel provide practical answers to your most pressing questions about specific injuries. Get straightforward information that will give you an edge in handling any kind of workers' compensation claim. Register today and you'll get an  more...

Legal Issues in Construction Disputes-Three Key Questions Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway  more...

Remedies to the Top Mistakes Committed by IEP and Section 504 Teams ...seminar and stay abreast of the latest issues relating to identifying children with disabilities under Section 504. Our seasoned professionals will provide advice on how to best communicate with parents of students with special needs. You ll get an inside look at how to respond to confusing issues surrounding the relationship between state discipline statutes and special education provisions.  more...

The Financial Consultant s Role on Your Construction Projects and Capital Investments The Financial Consultant's Role on Your Project Design Team - If you have a multimillion-dollar capital project involving design, engineering and construction and you want to make sure the project is delivered within your budget, you will want to attend this teleconference. Many companies start large construction projects and do not know what the estimated payback will be in terms of increased  more...

Risk Assessment: Identify, Prioritize and Quantify Risk Within Your Manufacturing Operations ...ses and companies perform risk assessments to proactively identify potential inherent risks and take steps to mitigate these risks to acceptable levels (to protect workers and public from unintended consequences). This teleconference will provide an overview of the risk assessment process. You ll learn about different risk assessment methods and approaches. The teleconference will also  more...

Planning for Renovation Projects Planning for Renovation Projects - As construction costs skyrocket, renovation of existing buildings become an attractive alternate. Besides cost savings, recycling buildings is becoming a green choice to facility development. The available national standards for renovation of existing buildings is peaking and solidifying the standard approach to existing building renovations. This  more...

Tax Updates and Incentives of the Emergency Economic Stabilization Act ...loper of energy projects to investors. This will help you identify opportunities that may exist for your clients to claim tax benefits, as well as opportunities to assist clients in monetizing these benefits in situations where the client may not have an appetite for the benefits. Finally, the teleconference will discuss other changes to the Internal Revenue Code made by the Emergency Economic  more...

Leading People to Embrace Change The Challenge Technology is, by its nature, a change agent. Anyone who introduces technology into a workplace, whether as business software, communication tools or computing devices, also lays the foundation for change in reporting relationships, work patterns and job titles. As we all know, change is seldom welcome and is often fought. Many technology projects, although planned and executed  more...

Essential Agile Principles Practices This highly-interactive 2-day course is for individuals and teams who want to explore, adopt, or improve an Agile development methodology. You will discover how to work together, as a team, to deliver the highest value early and often, while maintaining a very high standard of quality. Designed for everyone involved in (and around) a development team, this course has the ability to adapt to a  more...

Manager To Leader (leadership development) In this course students will learn what skills are necessary to be an effective leader. Students will also examine the concept of the ideal leader and which factors contribute to successful leadership. They will learn how to identify and utilize different types of power and how to successfully transition into a leadership role. You can get a complete list of other Leadership Development classes  more...

Leading Through Changeleadership development ... learn to embrace change. In this program you will taught identify different reactions to change so that you will be better prepared to help employees through it. You will design a plan to help others through change and apply that plan by aligning systems and structures within your organization to better meet the needs of employees experiencing change. You can get a complete list of other  more...

Interviewing and Hiring Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Leta ™s face it. If you ask candidates hypothetical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job  more...

VMware vSphere 41 with ESXi and vCenter ...overed. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers clear, tangible benefits (e. g.: reduced costs, greater consistency, responsiveness, reduced administration, server consolidation, etc.). Each topic is presented from the perspective of delivering key business value; not just the technical  more...

Project Management for the Business Manager ...establish and manage scope, create an effective schedule, identify and manage risks, control costs and more. The format is truly multimodal, with a mixture of exercises, group discussions and lecture. Whether new to Project Management or building on existing skills, participants will return to their business better equipped to bring their projects to a successful conclusion. You can get a  more...

Foundation in Project Management ...establish and manage scope, create an effective schedule, identify and manage risk, control costs, deliver meaningful status reports and more. The format is truly multimodal, with a mixture of exercises, simulations, group discussions, individual discovery and lecture. Every student receives a set of useful Project Management templates. Whether new to Project Management or building on existing  more...

Project Management for Technical Professionals ...establish and manage scope, create an effective schedule, identify and manage risk, control costs, deliver meaningful status reports and more. The format is truly multimodal, with a mixture of exercises, group discussions, individual discovery and lecture. Every student receives a set of useful Project Management templates. Whether new to Project Management or building on existing skills,  more...

Project Management Overview for Managers ...establish and manage scope, create an effective schedule, identify and manage risks, control costs, manage to the triple constraint and more. The format includes a mixture of group discussions, exercises and lecture. Whether new to Project Management or building on existing skills, participants will return to their business better equipped to bring their projects to a successful conclusion.  more...

SCP Level One - Network Defense Countermeasures ...Detection Systems, perform packet and signature analyses, identify different methods of risk analysis, and create a security policy. This is the final Level One course of the Security Certification Program. Passing the associated exams for the Level One courses results in the Security Certified Network Professional (SCNP) certification. Level Two consists of two courses: PKI Concepts &  more...

Fundamentals of Strategic Planning The act of planning is often times just as significant as putting those plans into action. This course teaches students how to create effective planning strategies, identify issues that may derail planning, and define strategic values. You can get a complete list of other Leadership Development classes at http://www.wintrac.com/courses/coursesleadev.asp  more...

Employee Initiative How to Make It Happen (leadership development) Many managers complain that their employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees  more...

Change Management for Employees Everyone who works in the business world today is faced with constant changes and is expected to adapt. In this course, students will identify methods for solving problems resulting from workplace changes. Students will define change management and identify strategies for effectively preparing for change, coping with reaction to change, and becoming an agent of change in their working lives.  more...

Emotional Intelligence for Managers In this course, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behavior and how those behaviors impact your relationships with others. You will also develop strategies for managing the emotional energy in yourself and others. You can get a complete list of other Business Skills  more...

Virtualization with VMware ESX 4 and vCenter 4 ...ed. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers immediate, tangible benefits (e. g.: reduced capital and operational costs, greater consistency, responsiveness, reduced administration, server consolidation, etc.). Each topic is presented from the perspective of delivering key business  more...

Project Management Skills for Non-Project Managers ...hieve the desired results on time and on budget. You will identify its requirements and the resources you have to work with, monitor the project's progress, and mitigate the related obstacles so that you can lead a team in bringing the project to a successful completion. This course will give you the basics on the project management process and the tools needed to manage small- to medium-size  more...

Writing for a Global Audience You are a content developer with a project to localize content into other languages. You have already written the text, or you are planning to write it, and you want to have the content localized as cost effectively as possible. You need to identify and eliminate cultural language patterns from your source content, so that you can effectively and efficiently localize the content. In this course,  more...

Computer Hacking Forensic Investigator ...HFI course will give participants the necessary skills to identify an intruder's footprints and to properly gather the necessary evidence to prosecute. Many of today's top tools of the forensic trade will be taught during this course, including software, hardware and specialized techniques. The need for businesses to become more efficient and integrated with one another, as well as the home  more...

The Multi-Generational Workplace ...n the workplace. This course is designed to help students identify and overcome the stereotypes and challenges associated with the four generations in the workplace. Students will learn how to communicate respectfully with others and handle conflict as it arises. In addition, this course will provide students with ideas how to improve their organization so that these issues do not arise again.  more...

Manager To Leader In this course students will learn what skills are necessary to be an effective leader. Students will also examine the concept of the ideal leader and which factors contribute to successful leadership. They will learn how to identify and utilize different types of power and how to successfully transition into a leadership role. You can get a complete list of other New Manager Development classes  more...

Leading Through Change ... learn to embrace change. In this program you will taught identify different reactions to change so that you will be better prepared to help employees through it. You will design a plan to help others through change and apply that plan by aligning systems and structures within your organization to better meet the needs of employees experiencing change. You can get a complete list of other  more...

Delegating for Growth (leader) Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for  more...

Cultural Competency ... order to be productive. In this course participants will identify the components of cultural competencies in the workplace. They will work together to create a cultural competency profile including personal goals to empower individuals to practice acceptance within their environment. Participants will leave this course with more understanding of others cultures and traditions, while also  more...

Conflict Management ...zation. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as  more...

Communication Skills for Emerging Leaders Good communication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various  more...

Civility in the Workplace ...ng civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. You can get a complete list of other Leadership Development classes at  more...

Getting the Results Without the Authority In today's business culture, there are circumstances in which a person who possesses no formal authority is required to accomplish a task or complete a project. Perhaps you will recognize a problem or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete  more...

Service-Oriented Analysis and Design ...ques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the RUP methodology, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate Classes and relationships from Use Cases, integrating UML class notation,  more...

z-OS Diagnostics and Debugging This class is a lecture-workshop for experienced systems programmers with a focus on using the tools available to narrow down the scope of system problems, identify failed components and debug operating systems problems. Emphasis will be on problem diagnosis and "hands-on" exercises using the available tools. You can get a complete list of other Mainframe classes at  more...

Customer Care for IT Telephone Support Staff ...ges and language that customers use; to understand how to identify and handle telephone types. It will provide them with questioning techniques and improve their listening skills so that they will be better able to deal with customer complaints. It will give them a deeper understanding of how to deliver real quality customer service and how to retain customer loyalty. You can get a complete  more...

Computer Hacking Forensic Investigator v3 ...HFI course will give participants the necessary skills to identify an intruder's footprints and to properly gather the necessary evidence to prosecute. Many of today's top tools of the forensic trade will be taught during this course, including software, hardware and specialized techniques. The need for businesses to become more efficient and integrated with one another, as well as the home  more...

CERTIFIED PENETRATION TESTING SPECIALIST CPTS is built upon proven hands-on Penetration Testing methodologies as utilized by our international group of vulnerability consultants. Mile2 trainers keep abreast of their expertise by practicing what they teach because we believe that an equal emphasis on theoretical and real world experience is essential for effective knowledge transfer to you, the student. The CPTS presents information on  more...

Employee Initiative How to Make It Happen Many managers complain that their employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees  more...

Delegating for Growth Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for  more...

Project Management Fundamentals (Second Edition) Successfully managing a project requires effective planning and adherence to the industry's best practices in every step of the process. By understanding the fundamentals of project management, you will be better prepared to initiate a project in your organization and position it for success. In this course, you will identify effective project management practices and their related processes.  more...

Grammar Essentials You learned the rules of grammar in school, but now you'd like to refresh and refine your grammar usage for your professional life. You need to articulate your ideas clearly and succinctly in written communications and present yourself in a professional manner. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. You can  more...

Developing Yourself as a Leader This course will provide the methods to perform a personal assessment so that new managers can identify areas for improvement and apply strategies to develop and grow their leadership capabilities. You can get a complete list of other Business Skills classes at http://www.wintrac.com/courses/business.asp  more...

Service-Oriented Analysis ... on how an organization moving to Service Orientation can identify effective business Services. Exercises in each section of the course demonstrate techniques to identify candidate services, then organize them to achieve real business goals. The properties of well-defined services are explored, and emphasis is placed on identifying the responsibility profile of each service ? a proven technique  more...

Business Analysis Overview ...allow participants to perform a current state analysis to identify the a as isa situation, interview users to elicit requirements about the a future statea , and write requirements for the solution. In order to perform these exercises, the workshop will cover such topics as procedure analysis and activity (swim lane) diagrams, interviewing techniques, and the attributes of quality  more...

Object-Oriented Analysis and Design with the Unified Modeling Language ...n solutions that are ready to code. Students learn how to identify and design objects, classes, and their relationships to each other, which includes links, associations, and inheritance. A strong emphasis is placed on diagram notation for use cases, class and object representation, links and associations, and object messages. This course utilizes UML 2. 0 notation. You can get a complete  more...

Introduction to Service Oriented Object Analysis Design ...ques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the RUP methodology, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate Classes and relationships from Use Cases, integrating UML class notation,  more...

Introduction to Service Oriented Analysis and Design ...ques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the RUP methodology, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate Classes and relationships from Use Cases, integrating UML class notation,  more...

Service-Oriented Analysis and Design SOAD ...ques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the RUP methodology, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate Classes and relationships from Use Cases, integrating UML class notation,  more...

Service-Oriented Modeling and Architecture ...ques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the SOA patterns, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate Classes and relationships from Use Cases, integrating UML class notation, usage  more...