Online Identify eLearning - Training Resources

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ...ay, reflect on the forces that have shaped our field, and identify the wide range of activities that now constitute technical communication. Learn how your work fits into the organization`s process, and where the field is headed. You`ll learn best practices for planning, designing, writing, editing, and user-testing your documentation, online and on paper. Each week, you receive course  more...

Cisco CCNA Monitoring and Security This unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept,  more...

Cisco CCNA LAN Switching This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the history of networking and communication. The unit covers the Data Link sublayers, Logical Link Control (LLC), and Media Access Control (MAC). The LLC sublayer uses the connectionless and the  more...

Java 2 - Language & Semantics Students will learn basic Java programming fundamentals, operators and expressions as well as, control statements and arrays. In this unit, you will learn about the Java syntax and lexical issues. It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types. You will learn to identify Java keywords and identifiers.  more...

Java 2 -- Handling Exceptions & Implementing Threads ... describes the lifecycle of a thread and shows you how to identify the priorities of a thread. The unit also presents the various methods in the Thread class. This unit lists the steps for creating and executing a thread by using the Runnable interface and the Thread class. The unit provides an overview of the thread groups and the important methods in that class. The synchronization of threads  more...

Java 2 -- Advanced Java ...t the functions of the Locale class. You will be able to identify the classes involved in localizing resources. Finally, you will learn to write programs using the methods of the Calendar class and the TimeZone class. The fourth unit explains the component model and the relationship between JavaBeans and Java. The unit describes the basic structure of a Bean. It also covers the implementation  more...

Writing Great Copy for Magazines During this course, students explore various aspects of writing for magazines. Students explore various aspects of, and techniques needed to write for magazines. During the course, students will also identify their key interests and how they can focus those interests into marketable pieces of writing.  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ... human anatomy. We will explore surgical codes and how to identify codes that are pre and post-operative. Finally we will cover the advantage and importance of using a clearinghouse and the function they play in claims submission. We will look at the various costs associated with using a clearinghouse and which one works best for your specialty. We will also examine submitting claims directly  more...

Understanding and Using Contracts ... tell you how to know when a true contract has been made, identify when it is binding, and determine the limitations and scope of the agreements. It will also give you information and guidelines on how and when to sever the contract, how to modify it, and how to circumvent potential problems. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Supervisor`s Role in Preventing Accidents ...e. Is it a bird? Is it a plane? Supervisors will learn to identify and eliminate sources of hazards in the workplace. They?ll learn to train, coach, and be open to employee input. They?ll learn to investigate and prevent accidents. They?ll learn to consistently enforce safety rules, discipline employees, and set an example of safe work practices. With our safety-training program, supervisors  more...

Significantly Increase the Value of Any Property--Instructor-Led ...rofitability in real estate is connected to an ability to identify and capitalize on market segments that have stronger demand. This course will show you how to identify these rental opportunities and to structure the whole rental property experience such that you enjoy higher returns and less tenant turnover. The course is structured around a "Learning by Doing" approach, which means you  more...

Revive Your Writing! Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Through this course, we`ll work on reviving your writing! We`ll use adjective adrenaline to pump up your text. Take a dose of verb vaccine and watch them spring to life. At the end of this course, your sentences  more...

Safe Computing For Educators ... you a well-rounded experience. Enroll in this course to: Identify various threats that affect the computing environment such as viruses, spyware, and phishing. Evaluate security software products, tools, and processes so you can stop viruses in their tracks. Setup and configure software scans and updates for selected software to be sure your system is always providing the best protection.  more...

Sales Through Service Skills ...rticipants with a process and the communication skills to identify, meet and beat their customers expectations. It will help them through the sales through service process: first contact, explore customer needs, match the needs, close the deal and take the extra step. It will also help to analyze what the customer wants and needs by combining active listening and effective questioning...so  more...

Set Performance Expectations ...identify and set performance standards for your employees jobs, and see how they contribute to objective setting. You will see how to analyze and evaluate good performance objectives; and you will see the value of linking performance standards to rewards (or to other consequences). This course can be completed as quickly as you care to. Student is given 90 day access. Set Performance  more...

Recognizing and Avoiding Burnout ...r contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques for managing your own frustrations and anger and getting back on track. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The  more...

Recognizing and Managing Anger ...identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes. IMPORTANT NOTE: INTERNET  more...

Recognizing Employee Performance ...lly recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ... fresh and compelling Unit exams test subject mastery and identify topics requiring additional review Carson Dunlop Professional Associations The firm or its technical staff, are members of the following organizations: American Society of Home Inspectors? American Society of Mechanical Engineers American Society of Heating, Refrigeration and Air Conditioning Engineers Canadian Association of  more...

Problem Solving Through Productive Thinking ... some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Problem Solving Through Productive  more...

Organizing Your Workspace ... can reach better levels of performance. This course will identify techniques for organizing your work areas, shelves, drawers, and files. It will also give you tips for maintaining this organization as well as giving suggestions for managing your time and schedule. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The stacks,  more...

PC Fundamentals With Microsoft Windows XP ...puters. Students will learn what a computer is and how to identify and classify some basic components and peripherals. Students will also receive instruction on how to turn on a computer and log on to Microsoft Windows XP. In addition, students will learn what Microsoft Windows XP is, how to use the mouse to access various essential screen elements, how to manipulate windows, what menus and  more...

Moving from Trainer to Performance Consultant ...of certain strategies and tips. This course will help you identify the steps to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Taking a step up in your career is  more...

Just Write! Keeping a Journal ...for participants to grow through regular journal writing. Identify and develop your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide  more...

Leadership Assessment Profile ...d weaknesses in the field of leadership. It can help you identify: Your personal thinking style. Areas of leadership development that need the most attention. Specific opportunities for development. Jobs that have the best potential for high career satisfaction. The information contained in your Profile may clarify how you think about yourself as a leader, which, in turn, may be useful to you  more...

Lean Manufacturing Personal Training Library ...d practices. In the first unit students will learn how to identify (and eliminate) waste and how to use value-stream mapping to capture the current state and visualize the future state. Overviews of the eight components of lean: Value Stream Mapping, Workplace Organization, Predictability & Consistency, Set-up Reduction, TPM, Visual Factory, Support Processes, and Continuous Improvement are  more...

Instructional Design Series ...structional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Getting More From Books: Intro to Literary Analysis ...ture, language, themes and more. You`ll also learn how to identify and interpret traditional literary devices such as foreshadowing and symbolism. Unlike typical literature courses that fixate on terminology and "correct" interpretations, this course focuses on your experience as a reader, making literary concepts fascinating and easy to understand. Designed for readers of all interests, the  more...

Find and Purchase Income Producing Properties--Instructor-Led ...as to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an  more...

Find and Purchase Income Producing Properties--Self-Directed ...as to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an  more...

Fall Protection ...ll types of safety equipment, but will also be trained to identify and avoid situations that might result in a fall hazard. If you have a dream that each of your employees will not only know the requirements for each fall protection system, but also know how they work so you can be sure they are working, then start using our Fall Protection course. This course can be taken in a self-directed  more...

Discover the Benefits of Self-Publishing! ...et your ISBN number, Library of Congress Number, and EAN; identify binding and paper options, and how to market your book and sell it. Course Description Fewer and fewer publishing companies are taking on new authors and self-publishing is becoming a very viable and profitable option for many authors. If you are considering self-publishing your book, this course will provide you with a  more...

Design a Winning Business Based on Your Idea--Instructor-Led A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Design a Winning Business Based on Your Idea--Self-Directed A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. With our  more...

Confined Space Safety ...d to meet OSHA requirements, but will also be prepared to identify confined spaces and determine if permits are required to work in them. Periscope up, as they discover the role of danger signs, entry permits, attendants, rescue plans, and safety equipment. Head to port, and make sure each worker is prepared to address the requirements to work in confined spaces with Confined Space Safety.  more...

Computer Fundamentals ...mputer. It includes the knowledge and skills required to identify different types of computers, the components of a personal computer (including internal components such as microprocessors) and how these components work together. The module also includes the knowledge and skills relating to computer storage as it applies to hardware?components like floppy and hard disks and performance as it  more...

Career Assessment Profile ...que balance of strengths and weaknesses. It can help you identify: Your personal thinking style. Areas of leadership development that need the most attention. Specific opportunities for development. Jobs that have the best potential for high career satisfaction. The information contained in your Profile may clarify how you think about yourself as a leader, which, in turn, may be useful to you  more...

ADA Training & Certification Program ...ble laws. Besides the basics, you will also learn how to: Identify a mental or physical impairment that is an ADA disability Know when disability-related inquires are appropriate Offer and implement reasonable accommodations Understand when an employer may require medical examinations Individuals improve their knowledge and performance levels Managers have a quick, easy, and trusted way to  more...

Wordtracker Tutorial - Sneak past your competition with the right keywords! This tutorial will show you how to efficiently and effectively use the Wordtracker keyword search service to identify those keywords and keyword phrases that few websites are indexed for in the search engines. Optimizing your site for these keywords or phrases greatly increases your chance for ranking high in search engine results!  more...

Understanding the Special Needs Child This course covers the fundamentals of Special Education to help teachers and parents identify and address special needs in children.  more...

Managing Disagreement Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working  more...

Managing Negative People Course description -- Some people can be difficult to work with. They never seem excited about their work, and they create a general atmosphere of negativity. So how do you handle them? This course will help you identify what it is that makes certain people pessimistic and what you can do to help them. It will identify strategies you can use for boosting self-esteem, morale, and turn negativity  more...

Managing Stress ...help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ll develop a plan of action and learn how to avoid or address your own personal  more...

Appreciating Personality Differences Course description -- Ever wonder why some people act the way they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita s each persona s unique style that creates a more complete workplace! Thata s why ita s important to identify both your own personality style and the differing styles of others. Understanding these style  more...

A Day 4 - Chapters 14-18 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and  more...

Java Programming with Java SE 6 0 Java Utilities ...pper classes to manipulate bits for a given scenario, and identify the function and benefits associated with autoboxing and autounboxing in Java SE 6. 0. Java String, StringBuffer, and StringBuilder classes - specify the code required to test the equality of strings, carry out pattern matching in regular expressions, and modify strings and string buffers for a given scenario. The  more...

IIS 6 0 Security To identify IIS 6.0 permissions and authentication methods and to establish how to secure the IIS 6.0 environment  more...

Optimizing Monitoring and Troubleshooting IIS 6 0 To identify how to optimize, monitor, and troubleshoot IIS 6.0  more...

Java Programming with J2SE 5 Operators and Flow Control in Java To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Planning and Implementing an Active Directory Infrastructure To identify the role and features of Windows Server 2003 Active Directory and the factors and requirements for planning and implementing an Active Directory infrastructure  more...

Planning Active Directory Services To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...

Active Directory Sites Replication and Trusts To distinguish between Active Directory sites, replication, and trusts, and identify how they are implemented and administered  more...

Implementing Active Directory Users and Groups To identify how to plan and implement Active Directory OU, user, and group strategies  more...

Planning and Implementing Group Policy To identify how to plan and implement group policy  more...

Configuring and Troubleshooting Group Policy To identify the tasks and strategies involved in configuring and troubleshooting group policy  more...

IIS 6 0 Fundamentals To identify how to install or upgrade IIS 6.0 and use the administration tools to perform tasks  more...

Administering IIS 6 0 Sites and Services To identify how to administer IIS 6.0 sites, applications, and services  more...

Scaling Applications and Resolving Performance Issues recognize how to scale out applications to enterprise level and troubleshoot and identify performance issues that result  more...

Designing Security for a Database Server Infrastructure for SQL Server 2005 To identify business security requirements, select the appropriate authentication method, and specify a security design for different levels of the SQL Server environment  more...

Designing the Physical Database for SQL Server 2005 To identify physical database requirements, select the appropriate strategy for designing database objects, and determine suitable database naming standards and change control procedures  more...

Designing a Database Server High Availability Solution for SQL Server 2005 To select the appropriate database storage design for a high availability scenario and identify a suitable replication solution  more...

Designing a Database Failover Solution for SQL Server 2005 To identify the appropriate cluster configuration solution, database mirroring solution, and log shipping solution for a database  more...

Optimizing SQL Server 2005 Performance To identify ways of optimizing the performance of SQL Server 2005  more...

Optimizing a Database Data Recovery Plan for SQL Server 2005 To identify potential causes of database failure, and select the appropriate fault tolerance and restore strategies for a scenario  more...

Managing and Maintaining Database Security in SQL Server 2005 To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server  more...

Your Time and You ...you do currently may surprise you, and it may help you to identify some changes that could be made. This course will help you to consider the activities that currently take up most of your time, and how you plan and log them. You will also be encouraged to consider the work-life balance to which you aspire, and what steps you could take to make this wish a reality. Each of us is different, and  more...

Building a Winning Sales Team Championship teams win titles because they are comprised of members who are talented athletes possessing the right combination of skills, attitude, and enthusiasm to go out and win. The members of a winning sales team must also have the right skills, attitude, and enthusiasm to be successful. As a sales manager, how do you build an effective sales team? This course delivers answers by presenting  more...

Writing a Marketing Plan Phase 1 This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll  more...

Get Your Career on the Fast Track Everyone has seen those TV shows from the '50s. The fathers went to work, worked hard, and got ahead. These people were your role models, your guides to succeeding in business. But if that's not happening, you ask yourself, "Why not?" The world is different now. Instead of job security, you need to focus on career security. In this course, you will learn more about today's new business  more...

Addressing Problem Performance When the relatively informal measures that most managers will attempt fail, there has to be recourse to a more formal and powerful approach. This is the progressive disciplinary approach. Organizations need to have a clear and defined policy outlining their approach. Discipline is a very difficult time for both managers, and the employees they are applying this procedure to. So the onus on  more...

Assessing Customer Behavior In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...

Delegation the Personal Approach Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through the "Delegation: the Personal Approach" course, you will discover several important factors about  more...

The Path from Pessimism to Optimism Your point of view affects virtually every aspect of your life, including your level of success. A negative point of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships.  more...

The Inbound Call Center ...This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history of call center technology; recognize the effect of environmental factors on productivity; apply the processes to turn the phone answering service into a business center; understand the value of linking with the rest of the organization; and employ methods to give  more...

ITIL Problem and Change Management Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve  more...

Customers Confrontation and Conflict ...potentially confrontational situations. You'll be able to identify elements of emotional response that interfere with good customer service. Staying cool, calm, and customer-connected is a critical learning objective for this course. Develop communication skills that defuse customer complaints. Learn and differentiate the best methods to handle difficult customers in person and over the phone.  more...

Difficult People in the Workplace Environment Do you grind your teeth in frustration each time you have to work closely with someone who drives you batty? Do you have to put up with difficult people at work on a regular basis? Has your physician told you that your blood pressure is at an all-time high? If you answered "yes" to any of these questions, it's probably time for you to learn to deal with difficult people at the office. This course  more...

Evaluation and Review So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...

Evaluating Internal Assignments So, is it success or failure? It's crucial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned?And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...

Resistance and Technical Professional Consultants When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize  more...

Corporate Culture Building the Service Foundation ...te culture, and how it impacts service. You'll be able to identify on-the-job issues that are barriers to service excellence. Simple, but effective, exercises will enable you to differentiate between a healthy corporate culture, and an unhealthy one. At the completion of this course, you'll be able to develop a step-by-step action plan that sets the tone for an organization that prides itself  more...

Foundations of Grammar ... thorough understanding of the basic parts of speech that identify and classify types of words. Then, you must be capable of applying the necessary guidelines for more complex uses of various word types. In this course, you'll complete a comprehensive study on using words correctly. You'll study everything from pronouns to possessives, and you'll discover how to avoid the most common usage  more...

Asserting Yourself Professionally Do you sometimes wonder if your professional style is too passive-hesitant and weak? Or do you find yourself acting too aggressively toward your co-workers or subordinates--too critical and overbearing? Do you wonder if there is another professional style that might be better for you? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional.  more...

Listening to Comprehend ...a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on for certain sections. In some instances, the text  more...

WSE Implementation with C 2005 To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Serviced Components and Messaging with C 2005 To identify how to create secure serviced components and implement key aspects of messaging  more...

Working for Your Inner Boss Personal Accountability Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform  more...

Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,  more...

Principles of Marketing - Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process.  more...

Principles of Marketing - Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Principles of Marketing - Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Relationship Management - Preparing the Client Relationship In "Relationship Management - Preparing the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what  more...

Relationship Management - Maintaining the Client Relationship In "Relationship Management - Maintaining the Client Relationship," you will learn about the differences between short-term and long-term customer relationships, as well as the causes and advantages of these relationships. You will also identify methods of keeping and extending the client relationship into future endeavors. Finally, you will learn about techniques for measuring success in the  more...

Managing Business Risk - Financing and Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan.  more...

Windows Forms Creation and Configuration with C 2005 To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities  more...

Data Integration Database Environments and XML Handling with C 2005 To identify how to configure database connections and handle XML data in Windows Forms applications  more...

Windows Forms Controls and Usability with C 2005 To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications  more...

Asynchronous Programming and Deployment with C 2005 To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications  more...

Web Services with C 2005 To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Remoting with C 2005 To identify how to create, debug, host, and deploy remoting applications, and to identify how to call methods asynchronously and implement events in remoting applications  more...

Windows Forms Creation and Configuration with Visual Basic 2005 To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities  more...

Data Integration Database Environments and XML Handling with Visual Basic 2005 To identify how to configure database connections and handle XML data in Windows Forms applications  more...

Windows Forms Controls and Usability with Visual Basic 2005 To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications  more...

Asynchronous Programming and Deployment with Visual Basic 2005 To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications  more...

Visual Studio 2005 and the NET Framework 2 0 To identify how to use the basic features of Visual Studio 2005 and to identify the key features and differences between the .NET Framework and the .NET Compact Framework  more...

Visual Studio 2005 with Visual Basic To identify various new features of Visual Studio 2005 and, given a scenario, use and configure some of them  more...

Visual Basic 2005 the Console Class and Security To identify the enhanced features of Visual Basic 2005, the Console class, and code security, and given a scenario, use some of these new features  more...

ADO NET 2 0 Data Binding and ASP NET 2 0 with Visual Basic To identify the enhanced features of ADO.NET 2.0, data binding, data manipulation, and ASP.NET 2.0 and, given a scenario, use some of these new features with Visual Basic 2005  more...

Performance Reporting and Stakeholder Management ... provided in performance reporting with examples. They'll identify how the inputs to performance reporting are used, select examples of tools and techniques for performance, gather and compile information in a given scenario, and match outputs of performance reporting to examples. Finally, they will identify how the inputs to managing stakeholders are used, select examples of tools and  more...

An Introduction to Project Management ...d operations, and define progressive elaboration. They'll identify key project management concepts and terms, be introduced to the PMBOK?? Knowledge Areas, and be given information about the variables that can influence project outcomes. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to  more...

Project Life Cycles and Stakeholders ...product life cycles. Additionally, learners will begin to identify, and factor in, how project stakeholders can affect projects. Whether learners are experienced or first-time project managers, this course will have relevant and up-to-date best practices for them to follow. The course will assist in preparing the learner for the PMBOK certification exam. This course is aligned with "A Guide to  more...

Introduction to Project Process Groups and Initiating a Project ...ow they are interdependent. In this course, learners will identify the five Process Groups--Initiating, Planning, Executing, Monitoring and Controlling, and Closing--outlined in the Project Management Body of Knowledge (PMBOK?? Guide) published by the Project Management Institute (PMI??). Learners will receive an overview of how the Process Groups work together, how the Process Groups and  more...

Executing Monitoring Controlling and Closing a Project ...Knowledge" (PMBOK?? Guide) - Third Edition, learners will identify the purposes of the Executing, Monitoring and Controlling, and Closing Process Groups. They will be introduced to all of the associated processes and be able to describe the processes. The goal of the course is to provide learners with up-to-date knowledge that can either assist in preparing them for the PMI?? Project Management  more...

Planning Project Procurement and Requesting Seller Responses ...ases and acquisitions, document contractual requirements, identify potential sellers, and get the relevant information, quotations, and proposals from potential sellers--all vital processes that ensure that you are able to procure the products, services, or results that will enable you to achieve project success. This course is aligned with "A Guide to the Project Management Body of Knowledge"  more...

Planning and Identifying Project Risk In a perfect world, decisions would be made with complete certainty--all necessary information would be accurate and available as needed to ensure total success. In the real world, however, this is seldom the case. Real life is fraught with uncertainties; knowledge of events or conditions that may or may not occur is imperfect and incomplete, and this uncertainty affects decisions and outcomes.  more...

Analyzing Project Risk ...its nine knowledge areas and offers guidance on managing, identifying, analyzing, responding to and monitoring and controlling risk. In this course, you will learn qualitative and quantitative risk analysis techniques that will enable you to identify the probability of various levels of risk and to assess the impact of both negative and positive risks on objectives, budget and schedule.This  more...

Planning Project Scope ...ect scope management throughout the project life cycle to identify and control all aspects involved in a project. This course will highlight the importance of project scope management to project performance. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the inputs to, the tools and techniques for, and  more...

Oracle Database 11g Configuring for Backups To identify the steps for preparing a database for backup and then for performing various types of RMAN backups and monitoring them using reports and dynamic performance views, and also for performing user-managed backups and recoveries.  more...

Oracle Database 11g Using RMAN for Recovery To identify ways to use RMAN to ensure that data is not lost in Oracle Database 11g, by performing complete and incomplete recoveries as well as disaster recoveries, by cloning databases, and by restoring a tablespace to a particular point in time.  more...

Oracle Database 11g Diagnosing the Database and Managing Memory To identify the steps for diagnosing and repairing database problems with the help of Oracle Support using Automatic Diagnostic Repository, Support Workbench, and health checks, and also for enabling and configuring automatic memory management and automatic shared memory management.  more...

Oracle Database 11g Database Performance and Space Management To identify the steps for making sure your Oracle Database 11g database is performing well and has adequate space, by monitoring statistics, tuning SQL, testing workloads, managing space, and transporting tablespaces.  more...

Oracle Database 11g Managing Resources and Task Automation To identify ways to ensure that resources are being put to best use and database jobs are performed when they should be, using the Database Resource Manager and the Scheduler.  more...

Oracle Database 11g Using the PL SQL Debugger Collections and Data Warehousin To recognize ways to utilize the PL/SQL Debugger to analyze your code, identify the uses and benefits of collections, and identify the steps for employing data warehousing enhancements to improve query execution times.  more...

Oracle Database 11g Using SQL to Query Your Database To identify the concepts and components of an Oracle Database 11g database, recognize how to retrieve information from it using SQL, and identify the steps for sorting, limiting, modifying, and formatting this information.  more...

Oracle Database 11g Subqueries Set Operators and Data Manipulation To identify the steps for manipulating queries to return the data you need, using subqueries and set operators, and also for manipulating the actual data using INSERT, UPDATE, DELETE and other data manipulation language (DML) statements.  more...

Oracle 11i E-Business Suite Introduction To identify the main features of 11i E-Business Suite, to perform key navigation tasks, to create a shared entity type, and to recognize the key business flows of 11i E-Business Suite  more...

Oracle 11i E-Business Suite Multi-Org To identify characteristics and key features of Multi-Org and to identify the considerations to make when implementing Multi-Org  more...

Oracle 11i E-Business Suite System Administration To identify ? and in some cases perform ? key system-administration tasks in 11i E-Business Suite  more...

Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment  more...

Oracle 11i Concurrent Elements To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration  more...

Oracle 11i Oracle Workflow To identify the components of Oracle Workflow and to recognize the mandatory the optional steps for configuring Oracle Workflow  more...

Oracle Database 11g Intelligent Infrastructure Enhancements Identify how to to monitor performance, automate maintenance, calibrate and manage resources, and streamline job scheduling using Oracle Database 11g's intelligent infrastructure enhancements.  more...

Oracle Database 11g Performance Enhancements identify the scope and capabilities of Oracle Database 11g's performance-enhancing tools, such as those for memory management, performance analysis, and statistics gathering.  more...

Oracle Database 11g Partitioning and Storage-Related Enhancements identify the benefits of Oracle Database 11g's partitioning and storage-related enhancements, and recognize how to use SQL Access Advisor to help you optimize your database in this regard.  more...

Oracle Database 11g Using RMAN Enhancements Flashback and LogMiner identify ways of using Oracle Database 11g's enhanced RMAN, Flashback and LogMiner tools to clone databases, create backups and catalogs, archive historical data, and roll back transactions.  more...

Oracle Database 11g New Security Features identify the ways in which Oracle Database has enhanced security, including enhancements to Transparent Data Encryption and password security, and identify the steps for managing all aspects of security.  more...

Oracle Database 11g Database Architecture and Installation Identify the elements of the Oracle Database 11g architecture and recognize the tools and steps required to install the Oracle Database 11g software  more...

Oracle Database 11g Database Creation Instance Management and Connectivity Identify the steps for creating a new Oracle Database 11g database and then configuring it and managing the instance, and also recognize the steps for configuring new Oracle Net Listeners and database connectivity  more...

Oracle Database 11g Storage Structures and User Security identify the steps for maintaining storage structures and automating storage management in Oracle Database 11g, and for managing privileges, roles, and other security features for users.  more...

Oracle Database 11g Managing the Schema Data and Concurrency Identify the steps for managing schema objects, such as tables, views, and indexes, and recognize ways to use SQL and PL/SQL commands to manipulate data and ensure data concurrency  more...

Oracle Database 11g Performance Monitoring Recovery Concepts and Backup identify the steps for ensuring an Oracle Database 11g database is available to users when needed, by monitoring its performance, anticipating and avoiding database failure, setting up instance recovery options, and creating backups.  more...

Using Composite Data Types To identify the benefits associated with records and collections, declare and initialize nested tables and VARRAYs, and create and reference an INDEX BY table and table of records  more...

Oracle Database 11g Using Data Types INDEX BY Tables and Cursors in PL SQL To recognize ways to create user-defined PL/SQL records and INDEX BY tables, and identify the steps for declaring and controlling explicit cursors and cursors with parameters.  more...

Oracle Database 11g Managing Data in Different Time Zones To identify the steps for managing data in different time zones in Oracle Database 11g, for managing time intervals, and for using datetime functions.  more...

Oracle Database 10g New Automatic Management and Management Infrastructure Feat To identify the new automatic management and management infrastructure features of Oracle 10g  more...

Oracle Database 10g New Resource Scheduling and Task-Management Features To identify the new resource, scheduling, and task-management features of Oracle 10g  more...

Oracle Database 10g New Space Management Features To identify the new space management features of Oracle 10g  more...

Oracle Database 10g New Storage Features To identify the new storage features of Oracle Database 10g  more...

Visual Studio 2005 with C To identify key new features of Visual Studio 2005 and to use and configure some of them  more...

C 2005 the Console Class and Security To identify the enhanced features of C# 2005, the Console class, and code security, and to use some of these new features  more...

ADO NET 2 0 Data Binding and ASP NET 2 0 with C To identify the enhanced features of ADO.NET 2.0, data binding, data manipulation, and ASP.NET 2.0, and to use some of these new features with C# 2005  more...

Web Services with Visual Basic 2005 To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Remoting with Visual Basic 2005 To identify how to create, debug, host, and deploy remoting applications, and to identify how to call methods asynchronously and implement events in remoting applications  more...

Serviced Components and Messaging with Visual Basic 2005 To identify how to create secure serviced components and implement key aspects of messaging  more...

WSE Implementation with Visual Basic 2005 To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Oracle Database 11g PL SQL Variables Attributes and Executable Statements To identify the steps for getting started with PL/SQL, recognizing the benefits of the available tools, creating basic statements, declaring variables, testing code, and adhering to scoping and nesting rules.  more...

Oracle Database 11g Using DML DDL Cursors Control Structures and Loops To identify the steps for using PL/SQL to manipulate data, control transactions, determine the outcome of statements, and create loops and conditional control structures.  more...

Introducing Security Best Practices in VB NET Applications To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...

Role-based Security in VB NET To identify how role-based security is implemented by the .NET Framework using Identity and Principal objects, recognize how the PrincipalPermission class is used in role-based security, and implement various role-based security checking methods.  more...

Implementing NET Remoting and WSE in VB NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

Application Stability and Deployment in VB NET Applications To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP.NET applications.  more...

Team Conflict The Seeds of Dissent Teams are a fact of corporate life. Think about all the team buzzwords. There are cross-functional teams, self-directed teams, union teams, functional teams, total quality teams, and project teams--not to mention the concept of "The Dream Team." If there's anything that's predictable about these high-powered teams, it's the inevitability of conflict. Many teams fail to recognize that there's power  more...

Analyzing Workplace War Zones A team would be worthless if everyone agreed on every issue. The purpose of teams is to facilitate discussions and foster creativity. Sometimes the same discussions and creative thoughts that help the team can also bring about conflict. Nobody is perfect and not everyone is going to get along. It's important that teams identify and target any problems before they escalate. At the end of this  more...

SAP Overview To recognize SAP as a leading ERP solution, identify the mySAP products available, and execute basic tasks in mySAP ERP  more...

Advanced Project Leadership - Navigating Corporate Structures ...es to high-profile projects. First, you will learn how to identify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders Hidden Agendas. You will also learn about project sponsors, and how their position in an organization's structure affects their responsibilities towards a project. You will also learn how to help the  more...

Core Concepts in Business Analysis ...ysis is a set of knowledge, tasks, and techniques used to identify business needs and determine solutions to business problems. These solutions can be the specific development of a new system component or, more significantly, the redesign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners will examine  more...

Introduction to Requirements Planning ...with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business analysis. It outlines the fundamental tasks of planning and managing requirements and  more...

Requirements Planning and Management ...h existing standards in an organization. First, they must identify key roles and stakeholders and decide on a work division strategy. Then, they are ready to handle a key aspect of the business analyst role - that of working with requirements, which is the focus of this course. Working with requirements involves identifying the activities to be undertaken in order to identify requirements,  more...

Object-Oriented Analysis and Design with UML Analyzing the System To show how to specify object interaction in the UML and to identify associations and inheritance between classes  more...

Introducing User-Centered Design To identify the principles and benefits of user-centered design and to determine a practical approach to promoting user-centered design methodology in organizations  more...

Introducing Security Best Practices in C NET Applications To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...

Role-Based Security in C NET To identify how role-based security is implemented by the .NET Framework using Identity and Principle objects, recognize how the PrinciplePermission class is used in role-based security, and implement various role-based security checking methods  more...

Implementing NET Remoting and WSE in C NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

Application Stability and Deployment in C NET Applications To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP .NET applications  more...

Administration To identify security administration requirements and outline how they are met  more...

Risk Response and Recovery To outline risk management and identify best practices for handling risk and ensuring business continuity  more...

Cryptography To define cryptograhy and identify its use in ensuring the confidentiality, integrity, authenticity, and non-repudiation of information  more...

Data Communications To identify the standards and technology used in data communication  more...

Malicious Code To identify types of malicious code and the protection used to defend against it  more...

Operators and Flow Control in Java To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Analyzing Requirements and Resources for Microsoft Exchange 2000 Server To identify what company requirements and resources need to be analyzed before a messaging solution can be designed  more...

Networking Services in a Linux Environment To identify the neworking services available in a Linux environment  more...

Security within a Linux Environment To identify the security options available within a Linux environment  more...

Networking Fundamentals for Linux Administrators To identify networking fundamentals in Linux  more...

Lotus Domino 6 Server To identify methods to administrate a Lotus Domino 6 Server  more...

Microsoft SMS 2003 Planning the Hierarchy To explain how to design the site hierarchy and identify the considerations involved in capacity planning  more...

Hardware Issues for Linux To identify the hardware requirements for different Linux installations  more...

Updating the Linux Kernel To identify the main factors involved in installing, configuring, and managing the Linux kernel  more...

Printing and Documentation in Linux To identify how to install printers and print filters in Linux and administer printing and Linux documentation  more...

Managing Linux Group and User accounts To identify the main issues involved in creating and managing Linux user and group accounts  more...

Managing Laptops and Portable Devices To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems  more...

Maintaining Printers and Scanners To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners  more...

Servers and their Components To identify the functions, features, and components of servers  more...

Installation and Configuration To identify best practices for installing and configuring servers  more...

Upgrading To identify best practices for upgrading servers  more...

Disaster Recovery and Server Backups To identify server backup and disaster recovery best practices  more...

Maintenance and Environment To identify best practices in maintaining servers and their environments  more...

Troubleshooting Servers To identify server-related troubleshooting best practices  more...

IDE SCSI and Server Storage To identify critical server storage technologies and the functions and features of IDE and SCSI  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ...the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement requires an assessment and analysis of existing business processes. For a precise, objective, and accurate assessment of the existing processes, you need to have correct  more...

Modeling and Analyzing Processes in Six Sigma ...e Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer look. As you start uncovering and analyzing these processes, the likely causes of problems become clearer. This course will examine the tools and techniques used to model and analyze existing  more...

Summarizing and Presenting Data in Six Sigma ...nd graphical forms that facilitate comparison and help to identify possible trends. This course deals with the basic concepts of descriptive statistics, such as measures of central tendency and dispersion, and their significance in Six Sigma data analysis. The course also shows how to apply graphical methods, such as stem-and-leaf plots, box-and-whisker plots, run charts, and scatter diagrams,  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma ...asure stage of the Six Sigma DMAIC process and is used to identify the variability caused by the measurement system itself. This course will examine how to calculate normal, binomial, Poisson, chi-square, Student's t-distributions, and F distributions. It will also look at how to assess the precision and accuracy of an organization's current measurement system using Gauge Repeatability and  more...

Six Sigma and Lean in the Organization Six Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and  more...

Process Analysis and Documentation ...ou will learn key principles of measurement; learn how to identify key process input variables and key process output variables; document their relationships through a cause and effect diagram; assign constant, noise, and experimental variables to causes in a cause and effect diagram; and create an action plan to change noise variables to constants.Six Sigma is a registered Trademark of  more...

Processes and Customer Analysis in Six Sigma Projects ... "voice of the customer" to find out what customers need, identify opportunities for change and improvement, and translate customer needs into goals and customer deliverables. In this course, learners will examine how to analyze process components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analyzing customer information and feedback.  more...

Succession Planning and Human Resources Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...

Tomorrow s Managers Development Tools ... know precisely what to expect from one another. You will identify methods to make your managers change-ready, global thinkers. By applying these methods to real life scenarios, you will gain a better understanding of ways to apply these principles in your own work environment. You'll be given step-by-step, cutting-edge methods for creating and executing a performance agreement that sets the  more...

The Potential of Self-directed Learning How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify  more...

Quality Management - The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs.  more...

Organizational Learning - Developing a Knowledge Management System In ?Organizational Learning: Developing a Knowledge Management System,? you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management  more...

Organizational Learning - Transferring Knowledge Within an Organization In ?Organizational Learning: Transferring Knowledge Within an Organization,? you will learn to use management tools and identify challenges encountered when using technology for knowledge transfer. You will also learn how to encourage knowledge transfer through employee empowerment and incentives, as well as how to address and overcome transfer reluctance.  more...

Managing High Performers - Defining and Finding High Performers Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers..  more...

Balanced Scorecard - Implementing In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy  more...

Executive Level Leadership - Change and the Executive Leader Executive Level Leadership: Change and the Executive Leader addresses the change process, ways to identify resistance to change, and how to overcome that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process.  more...

Exploratory Data Analysis in Six Sigma ...g. Methods and tools used in these broad toolsets help to identify a few probable root causes impacting process performance and the Six Sigma project goal. This course introduces some key exploratory data analysis tools used in Six Sigma such as multi-vari studies, correlation, and regression models. The course takes you through the multi-vari analysis to identify positional, cyclical, and  more...

Supply Chain Management Using Models ...ajor processes within a supply chain. Learn To: Identify factors that help in transforming the supply chain. Identify steps for developing a superior supply chain strategy. Identify characteristics of the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics. Identify primary sources leading to significant improvements in the  more...

Linux Technology Overview Part 2 Features for Users ...ks, not system administration tasks. Learn To • Identify the different Linux graphical user interfaces (GUIs) and shells. • Identify the characteristics of the GNOME login procedureand desktop. • Identify the options for customizing the GNU Network Object Model Environment (GNOME). • Identify the features of the GNOME file manager. • Identify basic file  more...

Linux Technology Overview Part 1 Technical Business Considerations ...more about this emerging technology. Learn To • Identify the features of the history of Linux. • Identify the features of Linux. • Identify the features that make it suitable for end users and enterprises. • Identify the business applications of Linux. Audience Technical managers and professionals who are evaluating whether or not to adopt Linux in their  more...

HTML 4 Part 2 Advanced Topics ...ity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by using form input elements. • How to create form processing by using CGI scripting. • Introduce DHTML and CSS. •  more...

HTML 4 Part 2 Advanced Topics ...ity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by using form input elements. • How to create form processing by using CGI scripting. • Introduce DHTML and CSS. •  more...

HTML 4 Part 1 HTML Fundamentals ...mes, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. • Describe the creation of links to HTML documents on the Web. • Identify the code used to add images, sound, and video to a Web page. • Identify the code used to integrate a Java applet to a Web page. • Identify the benefits of using  more...

HTML 4 Part 1 HTML Fundamentals ...mes, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. • Describe the creation of links to HTML documents on the Web. • Identify the code used to add images, sound, and video to a Web page. • Identify the code used to integrate a Java applet to a Web page. • Identify the benefits of using  more...

CIW Security Professional Intrusion Detection Threat Analysis ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify key aspects of intrusion detection. Identify key responsibilities of an incident response team. Identify features of IDS application strategies. Identify key aspects of creating  more...

CIW Security Professional Security Auditing Attack Techniques ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches. Identify steps for conducting compliance analysis. Identify the tasks performed in the various stages of the risk assessment process. Identify  more...

CIW Security Professional Operating System Security ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features of Microsoft Windows 2000 security components. Identify features of Microsoft Windows 2000 security subsystem components. Identify rules  more...

CIW Security Professional Network Security Firewalls ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and trace their mapping to the layers of the OSI model. Identify the steps in the process of TCP connection handshake and termination. Match the  more...

CIW Security Professional Network Security Introduction ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure. Identify steps to create a security policy. Match authentication methods with their descriptions. Identify causes of security attacks.  more...

CIW Internetworking Professional Part 5 IPv6 ...also take a brief look at mobile IP. Learn To • Identify the proposals for the Internet Protocol version 6 (IPv6). • Identify the differences between the Internet Protocol version 4 (IPv4) and the IPv6 header. • Identify the obsolete IPv4 fields. • Identify the features of the IPV6 aggregatable routing hierarchy. • Identify features of multicast routing.  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ... the roles and features of Windows 2000 servers. • Identify the features and benefits of Active Directory and configuring Active Directory. • Identify the tasks that are performed for managing Active Directory objects such as domain controllers, and benefits of user and computer accounts. • Identify the procedures for creating Active Directory objects. • Identify the  more...

Directory Technologies Part 2 NDS eDirectory ... 5.0, Windows 2000, and Linux operating systems. • Identify the tasks involved in configuring and managing NDS eDirectory 8.5. • Identify the ways to troubleshoot NDS eDirectory and the way in which eDirectory supports the features of the FSD model. Audience The intended audience for this course includes Technical Managers, System Administrators, Software Engineers, and  more...

Directory Technologies Part 1 Directory Server Model ...bes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500 Directory standard and the FSD model. o Understand the LDAP fundamentals. o Understand the configuration of LDAP. o Understand Netscape Directory Server. o Identify how to deploy Netscape Directory Server on a network by setting up and configuring  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...: NDS Maintenance: Server Operations 3 hours • Identify the check that should be performed before removing a server from an NDS tree. • Permanently remove a server from an NDS tree by using the INSTALL utility. • Identify the situations in which you change the identity of a server. • Modify the identity of a server by using the NWCONFIG utility. • Prepare NDS  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...ctives Unit 1: NDS Operations 3 - 4 hours • Identify the guidelines for creating a partition in an NDS tree. • Create a partition by using the NDS Manager utility. • Merge partitions by using the NDS Manager utility. • Move a container object by using the NDS Manager utility. • Match replica types with the situations in which they are created. • Label  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ... of NDS and troubleshooting tactics. Learn To • Identify the features of NDS 8 and upgrade to NDS 8. • Identify the frequency of performing NDS health checks and the prerequisite steps to perform the NDS health checks. • Perform the basic NDS health checks. • Perform complete NDS health checks, automate the process of performing NDS health checks, and create  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention ...EA_SIZE parameter by using the ALTER SESSION command. o Identify the tuning sort goals. o Match the uses of rollback segments with their definitions. o Select the characteristics of rollback segment activity. o Identify the characteristics of rollback segment growth. o Identify the locking mechanism characteristics. o Select the statements that characterize DML and DDL locks. o  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O ...TIMIZER_MODE parameter values with their description. o Identify the methods of creating stored outlines. o Identify the three major areas of the Shared Pool. o Identify the parameters used to tune the Shared Pool. o Identify the goals for tuning the Library Cache. o Identify the descriptions of redo entries. o Match the statistics used to diagnose disk I/O contention with their  more...

Oracle9i Performance Tuning Architecture Strategy ...Match the tuning goals with the appropriate job role. o Identify common tuning problems that directly affect database performance. o Identify appropriate tuning goals. o Identify key information recorded by the alert log. o Identify the parameters that control the location and format of the alert log file. o Identify the different methods available for generating user process trace  more...

Oracle9i Database Admin Set Up Oracle Net Services ...asks on a Web application client implementation. • Identify the features of automatic instance registration. • Configure a local net service name by using the Oracle Net Configuration Assistant. • Identify the tasks performed to implement an LDAP Proxy naming method. • Identify the benefits of using the Oracle Shared Server configuration. Audience The intended  more...

Oracle9i Database Admin Recover Databases ... troubleshooting recovery problems. Learn To • Identify the files to be restored for a database in the NOARCHIVELOG mode. • Store the archived logs in a new location using the ALTER SYSTEM command. • Perform a offline database recovery. • Recover a database that failed due to the loss of a data file without a backup. • Perform a time-based recovery  more...

Oracle9i Database Admin Perform Database Backups ...ommands. In addition, students create a standby database, identify the steps involved in synchronizing a standby database, and activate, refresh, and update a standby database. Learn To • Identify the factors to consider when defining a backup and recovery strategy. • Multiplex control files by copying them with an operating system utility. • Place a log member from two  more...

Oracle9i Database Admin Manage Security ...onents of a security domain with their functions. • Identify the steps for creating a user. • Create a user by using Oracle Security Manager. • Identify the security feature available to an operating system user when a value for the OS_AUTHENT_PREFIX parameter is given. • Identify the guidelines for creating a user. • Maintain passwords by using Oracle Security  more...

Oracle9i Database Admin Manage Data Storage ...s for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the components of the row structure in an Oracle database. • Identify the features of the Oracle datatypes and ROWID. • Identify the guidelines for creating tables and the situations resulting in row chaining, and create tables. • Identify the  more...

Oracle9i Database Admin Manage Storage Structures ...ce, temporary segments, and indexes. Learn To • Identify the types of segments in the storage hierarchy. • Identify the benefits, working, and packages of automatic management of segment free space. • Identify the ways in which extents are controlled by segments. • Identify the block space utilization parameters. • Retrieve storage structure information.  more...

Oracle9i Database Admin Create a Database ...e information in the ORACLE_HOME subdirectories. • Identify the requirements and factors considered while creating a database, the guidelines for planning the physical database design, the registry entries that must be specified for proper database functionality, and create a password file. • Identify the types of parameter files, create a parameter file by editing settings in the  more...

Oracle9i Database Admin Manage an Instance ...balization support that is provided. Learn To • Identify the memory structures of the SGA and the information stored in the database and nondatabase files. • Identify the connection procedures and the processes generated during database connection. • Identify the stages in processing a query and the memory structures used in query processing. • Identify the steps  more...