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Identify Training Seminars and Classes

From Requirements Solutions Group

How to Find and Build Test Cases from Business Requirements

... testing workshop presents test engineering techniques to identify scenarios to be tested, document the setup criteria, script the execution steps, and establish how to quickly evaluate whether the solution passed or failed the test. You will learn how to use business requirements, stakeholder requirements, solution requirements, transition requirements, use cases, and scenarios to identify and more...

How to Analyze and Improve Business Data

...identify potential business problems that are caused by missing or improperly defined business data is the next step in the progression from dataa asa aa problem to dataa asa aa valuablea resource. This on-line business analyst training workshop assumes you know how to draw business data models (entity/ relationship diagrams). It is designed to give you a time-proven set of business more...

How to Plan Business Analysis Activities and Manage Risks

Planning business analysis activities is often perceived as a project manager responsibility. Indeed, what makes the business analysis activities of a project any different than any other activity? Because study after study indicate that missed or misunderstood requirements are the number one cause of project failure, paying special attention to these critical areas would seem to be a good idea. more...

How to Elicit Business System Requirements

...ll find a useful, proven set of techniques and tricks for identifying problems and gathering requirements, organizing the answers and checking the completeness of the results. You will learn how to identify the events and responses that focuses on the business needs or goals for the system. Business requirement statements ultimately define what the solution has to do. Capturing critical more...

How to Analyze Sets of Business Requirements

...t business analysts and subject matter experts can use to identify requirements and phrases that might be misunderstood by the various target audiences. It assumes that you know how to write effective, measurable business requirements (or that you are going to analyze other peoplea ™s requirements. These techniques will help reduce the number of incorrect and misunderstood business more...

From TDM Webacademy

E104-7 Operations Management

Description: The architect of a business is its operations management. That is how and what are the tasks of decision making, planning and control, and efficiently scheduling material and labor - all of which is critical issues to successful growth of an organization. This webinar provides an examination of how to identify and address operational issues that face the organization and more...

E102 Starting a Small Business The Formula for Success

...in starting a business by fully exploring the concepts of identifying opportunities and then matching skills and knowledge with the opportunities. ________________________________________ Objectives: The objectives of this webinar are to provide participants with the knowledge and skills to: a How to define a business idea. a Identify business structure. a Identify the 15 more...

E104-2 Business Certifications

Obtaining business certifications can be very beneficial. Such certifications can provide opportunities such as in local, state and federal government contracts. This webinar provides an examination of the requirements and benefits of government certification at the federal, state and local levels. Objectives: The objectives of this webinar are to provide participants with the knowledge and more...

E104-5 Fiscal Management and Soundness

Description: The ability manages and control current and future expenditures means to implement sound fiscal management practices. This webinar provides an examination of how to determine and plan for an organizational fiscal management and soundness position. Objectives: The objectives of this webinar are to provide participants with the knowledge and skills to: Define what fiscal more...

E104-3 Marketing Strategies

Your business marketing strategy can be the factor that determines a business success or failure. That is, the business owner must determine their choice of customers and how they intend to reach those customers. This webinar provides an examination of how to identify, prioritize and implement marketing strategies to help grow a small business either through getting more sales or increasing more...

E104-6 Legal Considerations

Description: One of the steps in ensuring prospects for future business success is to ensure that legal and compliance are addressed. This webinar provides an examination of key legal considerations that impacts an organizationa ™s growth and supports the goals and objectives of the organization. Objectives: The objectives of this webinar are to provide participants with the knowledge and more...

From Optivation

Conquer Motivation and Inspiration How to captivate your audience ...to grab the attention of your audience with a a hook.a Identify how to empower others and the techniques to do this. Learn the specific difference between motivation and inspiration. Emphasis will be placed on specific examples of captivating the audience. This course will also demonstrate how to remove barriers of motivation. Outcomes of this course: Recognize motivators and barriers to more...

Art of Leadership I In The Art of Leadership I students will self define leadership and the role it plays in their life. They will learn the elements of caring leadership, how to identify the satisfactions and frustrations of leadership, and what people want in a leader. They will learn to look at leadership through the lens of both trait and behavior theories. This class focuses on distinguishing qualities of more...

From Global Innovative Campus

Design and Manufacture of Machine Elements Refresher Workshop 36 PDHs ... its components Make decisions on manufacturing methods Identify loading of machine elements and perform stress and deformation calculations to design safe machines and machine parts Apply knowledge of solid mechanics to design mechanical elements Recognize failure and fatigue as constraints on component design Understand the details of bearingsa ™ selection, shafts, gears, springsa more...

From Single Sourcing Solutions, Inc

Configuring the Arbortext Application Tutoring

A customized version of the "Configuring the Arbortext Application" course, this mentor-led, one-on-one, individual instruction is tailored to the needs of the student and focused on their individual, personal skill development. This course emphasizes hands-on experience, interaction between student and mentor, in a tutoring-like environment. Although the course is compressed, you will develop more...

From People Biz Inc.

Rave Reviews Webinar RAVE REVIEWS | Thursday, May 17, 2012 | 1: 00 PM a 4: 00 PM CST Led by Deborah Huyer Stop going through the motions of an annual review. Learn how to set yourself, your business and your employees up to win. Write employee reviews that support growth, learn how to give feedback, identify growth opportunities and develop personal development plans with employees. Register Here: more...

Hiring Plan Webinar HIRING PLAN | Thursday, November 10, 2011 | 2: 00 PM a 5: 00 PM CST Led by Alicia Marie How do you know when it is time to hire? What role is the right one? Identify a strategy for building your organization as well as a hiring process for identifying talent. Save time, money and the headache of a bad hire. Register Here: more...

From Webucator

Business Writing Training This business writing class offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. This business writing class also will help you identify specific presentation techniques for various business documents, including business plans, proposals, project plans, contracts, strategic plans, more...

Time Management Training ...ent. Students will learn how to evaluate the use of time, identify goals and set priorities, develop an overall time management plan, discuss the Pareto principle, assign a price to time, conduct a time audit, and correctly identify and control poor time management personality types. Course activities also cover managing their time to increase their productivity, developing a daily plan, more...

Managing Business Risk ...Managing Business Risk training course will help students identify special risk-management considerations for specific types of businesses and industries. It will also help students develop a strategic approach to risk, which, when understood across the organization, with commitment at the very highest level, can enhance a company ' s competitive advantage and contribute to the company ' s more...

Sales Training ...lement compensation practices to keep top performers, and identify and improve substandard performance. This sales training class continues by teaching how to build relationships with clients, help clients envision their needs, negotiate to meet the identified needs, study the market, and analyze competitors. Course activities also cover researching clients, and implementing a consulting more...

Object-Oriented Analysis and Design (OOAD) Training with UML

...s. All the UML diagrams are covered in this OOAD class to identify the most suitable diagram suite for your organization. An emphasis is placed on Use Cases to capture and manage requirements and form the basis for test scenarios. Class relationships, through the use of Design Patterns, are leverage to enforce OO concepts that will produce a reusable structural design for your system that more...

Advanced Inter-Personal Communication Training This Advanced Inter-Personal Communication training course teaches students about interpersonal communication styles and techniques. Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees. Students also learn how to communicate with individuals who hold different positions in an organization, such as peers, supervisors, subordinates, and more...

Business Finance Training ...e fundamentals of business finance. Students learn how to identify, calculate, and assess individual investments and investment portfolios, identify types of investment risks, calculate risk, and analyze the results. Students also learn how to calculate the future and present values of individual cash flows, ordinary annuities, annuities due, perpetuities, and investments with uneven cash more...

Diversity and Cross-Cultural Business Communication Training This diversity training course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity more...

Business Problem Solving and Strategic Decision Making ...o learn how to avoid inappropriate responses to problems, identify types of problem solvers, overcome barriers to problem solving, and identify phases of the problem-solving process. The course also covers the process for generating solutions and a method for prioritizing problems, the ability to identify a problem ' s root causes, develop and implement an effective solution, track the success more...

Strategic Decision Making Training This Strategic Decision Making training course teaches students how to plan, frame, and research decisions. Students learn how to define decisions, apply appropriate decisions frames, avoid overconfidence, deal with uncertainty, generate options and select the best one, develop numerous high-quality options, evaluate the options and make a final choice, review and learn from experience, identify more...

Cross-Cultural Business Communication Training This Cross-Cultural Business Communication training course teaches students the basics of cross-cultural business communication. Students learn about how cultural differences affect speech, nonverbal and written communication. Students learn how to identify cross-cultural barriers, work with interpreters and translators, organize and participate in cross-cultural meetings, and handle negotiations more...

Project Management Training ...hniques, including managing time and costs. Students will identify the features and attributes of a project, the steps and variables of the project management process, the effects of environmental, socioeconomic and organizational structure issues, and the responsibilities of a project manager. Course activities also cover defining the project scope, writing a project charter, developing a work more...

MOC 5118 - Maintaining and Troubleshooting Windows Vista Computers This Windows Vista training class provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers.It will provide them with the knowledge and skills necessary to identify technical problems that can occur in an organization more...

From Manufacturing Executive Institute

Constructing a Component Criticality Matrix A Better Way to Identify Important Components ...rations Improvement webinar is to present a mechanism for identifying the parts that are most critical so that added planning and procurement attention can be applied. The Component Criticality Matrix is a tangible analytic tool that helps all Purchasing professionals to quantifiably determine how critical a part is to the overall enterprise. Once this is accomplished, special attention more...

Integrative Activity Based Costing Leadership An Overview of Bottom Up Cost Accounting ...f how ABCA can motivate all levels of employees to self-identify, self-prioritize and self-eliminate waste throughout their respective operations. Within this webinar, we will review high-level ABCA and ABL implementation requirements including: - The need for a commitment to eliminate ALL cost accounting distortions and product cost subsidies. - A need to be willing to know the more...

From Traumatology Institute

Early Intervention Field Trauma Training ...Chemical/ Biological/ Radioactive/ Nuclear Terrorism a Identify emergency management, phases of disaster, and key concepts of disaster mental health a Discuss responder resiliency, prevention and self-care strategies COURSE EVALUATION: Students are required to attend all sessions or complete make-up assignments in order to successfully complete this program. Please refer to the more...

From Manufacturing Executive Institute

A Better Method for Cross Training Production Personnel ... with little or no involvement from HR. a How to identify the Job Masters and then get them to share their experiences and skills with others. a How to get employees to certify the skills of other employees. a Building an internal value system around breadth of individual capabilities equal to the one that is built around depth of capabilities. a Tangible more...

From GlobalCompliancePanel

Avoiding FDA 483 Observations by Identifying the Root Cause of Deviations - Webinar GlobalCompliancePanel Participants will obtain a greater insight into effective investigations and ways to identify the root cause and prevent a similar deviation in the future. Thursday, February 2, 2012 10: 00 AM PST | 01: 00 PM EST more...

Avoiding FDA 483 Observations by Identifying the Root Cause of Deviation - Webinar By GlobalCompliancePanel Participants will obtain a greater insight into effective investigations and ways to identify the root cause and prevent a similar deviation in the future. Thursday, December 8, 2011 10: 00 AM PST | 01: 00 PM EST more...

Key Aspects of the Trial Master File and How to Pass FDA Inspection - Webinar By GlobalCompliancePanel This presentation will help with preparing the site and the study team with how to successfully prepare for an audit, how to identify risk of noncompliance, what to do before, during and after an audit. All these are done with the primary goal in mind: getting no audit findings. Thursday, November 3, 2011 10: 00 AM PDT | 01: 00 PM EDT more...

HIPAA Compliance and Patient Care Where the Challenges are - Webinar By mentorhealth Dona ™t miss the opportunity to identify common privacy violations that make substantive critical difference in the safety of patients, staff, and families. Safety and privacy are partners in that if patients withhold information due to distrust in their information being confidential. Thursday, October 20, 2011 10: 00 AM PDT | 01: 00 PM EDT more...

Designing an Effective Cleaning Validation in todays Regulatory Environment - Webinar By GlobalCompliancePanel This webinar concentrates on designing effective cleaning validation studies. Key benefits of this seminar include: Learn what steps should be followed. Identify critical parts of cleaning validation process. Achieve satisfactory inspections. Higher assurance of new medical product approvals. Minimize nonconformances. Reduce rates of batch rework and rejections. Avoid product recalls. more...

A Simpler Approach to Implementing or Validating CGMPs to 21 CFR 11 Electronic Records Signatures - Webinar By GlobalComplianceP ...are from "vaporware". A manufacturer is responsible to identify these requirements and implement them into an effective 21 CFR Part 11 CGMP software V&V process. Why you should attend: Software has become pervasive in medical product manufacturing documentation and cGMP compliance actions, and in the controlling, running and monitoring of medical product processes, whether they be in the more...

Effective Hazard Analysis to meet FDA and ISO134852003 Risk Management Requirements - webinar by global compliance panel FDA-GMPs, known as Quality System Regulations (QSRs), and ISO 13485 require Risk Management as integral part of the development life cycle. more...

FDA Inspections - Dos Donts - webinars by gcp The purpose of the FDA inspection is a verification activity that should demonstrate to the regulatory agency and provide assurance that products consistently meet quality expectations and that your company is operating in a consistent and compliant state of control. more...

Risk Assessment - Compliance Using Easy To Fill Out Documentation BY GCP This webinar teaches how to determine and document risk in a process in order to reduce validation time and ensure compliance more...

Failure Mode Effects Analysis FMEA - The Tool of Choice to Improve Product and Process Reliability and Efficiency While Reducin Failure Mode and Effects Analysis is a tried an proven technique to improve the quality, reliability and safety of products and processes in a proactive manner. It has been used successfully for over 60 years in very type of industry and in all stages of product development, process improvement projects. It helps to increase customer satisfaction, by proactively addressing failures that keep us more...

Good Documentation Practices for Laboratory Operations - Webinar By GlobalCompliancePanel ...cognize how to sign, date and label data and records Identify non-compliant documentation practices Demonstrate how to attach raw data to forms and lab notebooks Explore what FDA investigators actually look for during a lab inspection Areas Covered in the Session: 21CFR and Eudralex references to documentation Correcting errors and omissions Dates and formats more...

HIPAA Security Policies and Procedures Making them useful and relevant as well as compliant - Webinar By GlobalCompliancePanel ...ll lay out a structure for the set of policies needed and identify the topic areas that policies should include, making it easier to deal with the dozens of policy details that are required. Areas Covered in the Session: * Find out what are the requirements for policies and procedures and why they're a good thing. * Learn how having good policies and procedures and good more...

Auditing an Active Pharmaceutical Ingredient API Contract Manufacturing Organization CMO - Webinar By GlobalCompliancePanel ...y Should You Attend: Attending this webinar will help you identify what you need to know and examine during an audit of your CMO or API suppliers. The webinar leader will help you identify key regulatory and industrial issues associated with API manufacturing. You are purchasing more than a chemical or biological material. You are purchasing a material that can carry with it hidden risks if not more...

Develop and Execute the Company Software VV Program - Webinar By GlobalCompliancePanel ... * The Quality System A manufacturer is responsible to identify these requirements and implement them into an effective software V&V process. Why Should You Attend: Software has become pervasive in medical devices themselves, and in the controlling, running and monitoring of medical product processes, whether they be in the pharmaceutical, medical device, biologics or dietary supplements more...

Understanding Attribute Acceptance Sampling including Z14 and c0 Plans -- Webinar By GlobalCompliancePanel ...g of how the OC curve is built, how to use it, and how to identify some of the most important points on the curve, including the AQL and RQL points. The course also provides complete descriptions of three other important curves that help you understand a sampling plan. The average sample number (ASN) helps you predict the number of samples you will take. The average outgoing quality (AOQ) helps more...

Gowning Systems Used in Cleanrooms Controlled Environments - Webinar By GlobalCompliancePanel ...identifying cleanroom garment systems, how they should be used, management of their supply, and control of human variables. Key benefits of this seminar include: * In-dept understanding of cleanroom garments and their use. * Reduce personnel-related environmental contamination issues. * Achieve satisfactory inspections more easily. * Minimize nonconformances. * more...

Facilities Cleaning in Cleanrooms and Controlled Environments - Webinar By GlobalCompliancePanel ...leaning and what it accomplishes in the cleanroom. * Identify cleaning agents, tools, and equipment. * Discuss cleaning personnel training and qualification. * Identify the methods of cleanroom cleaning. * Identify and discuss extent and frequency of cleanroom cleaning. Who Will Benefit: * Q auditors and personnel * Manufacturing Operators * Maintenance more...

Elements of the Lot Disposition Process - Webinar By GlobalCompliancePanel ...ponents. It will describe a well-defined Quality role, identify requirements for resources, and outline the expectations for documentation review. Additionally, the course will look at the creation of disposition packages for approval and rejection of materials, and cover changes in disposition status. The course will not cover the disposition of raw materials, third party (CMO) more...

Controlled Substances and the Hospital Pharmacy - Webinar By GlobalCompliancePanel Overview: This webinar will cover several recommendations to improve the hospital's Due Diligence when dispensing Schedules II through V controlled substances in a hospital setting and what steps that can be taken to detect and prevent the illicit use or diversion of any controlled substance. Objectives of the Presentation: The following areas are covered: * DEA Office of Diversion more...

The Investigation System Discovery Planning Root Cause Analysis CAPA - Webinar By GlobalCompliancePanel ... review root cause analysis techniques and observe how to identify corrective and/ or preventive actions towards successful remediation and closeout. This high-level overview will provide clarification on the steps of an effective investigation, what documentation is required along the way, and how to establish a comprehensive and compliant investigation system. Why should you attend: more...

How to use QSIT to Your Advantage - Webinar By GlobalCompliancePanel ...ve way to increase the likelihood of your internal audits identifying issues that the inspector will see is to arrange your internal audit scheme to mimic the process the FDA inspector will use. If you perform your internal audits this way, you'll be well prepared for the FDA. Areas Covered In the Seminar: * History of FDA inspection methodologies, from haphazard to QSIT. * more...

Project Management for Clinical Trials - Webinar By GlobalCompliancePanel ...e disease, where do you propose to market the drug * Identify potential locations for the study (eg which countries have a high incidence of the disease, where do you propose to market the drug * Obtain statistical input to calculate sample sizes and prepare the statistical plan. * Ensure availability of suitable non-clinical and clinical research data (eg Phase 1, phase II) more...

Developing and Using the Product Risk Management FileReport - Webinar By GlobalCompliancePanel ...re / intervention does. A manufacturer is responsible to identify those risks, and take reasonable steps to mitigate them as far as practical and given the 'state of the art' at the time. ISO 14971 and ICH Q9 provide accepted methodologies by which to perform and document such an analysis and is accepted by the FDA. These activities can also be used as a method to train new hires, especially more...

Introduction to Contamination Control Master Plans - Webinar by GlobalCompliancePanel ...rework and rejections * Avoid product recalls * Identify and control the key contamination concerns for your company * Take a holistic approach to contamination control * Achieve synergy among control programs Why you should attend: Manufacturers of human medical products have established myriad control programs to comply with FDA regulations regarding control of product more...

Cleanroom HEPA Filter Testing Certification An Owners Guide - Webinar by GlobalCompliancePanel ...identifying and discussing testing and certification requirements associated with cleanrooms. The key benefits of this course are: * In-dept understanding of industry standards, processes, and criteria for testing cleanrooms and HEPA filters * Achieve satisfactory inspections more easily * Higher assurance of new medical product approvals * Minimize nonconformances more...

Controlled Substances and the Pharmacist - Webinar By GlobalCompliancePanel ...s of Schedules II through V controlled substances. * Identify the responsibilities of DEA through their Diversion personnel to enforce federal laws and DEA regulations on the dispensing of controlled substances through a prescription. * Discuss the steps that a pharmacy can use to determine the legitimacy of a prescription and when the pharmacist would need to discuss the necessity more...

Why is CAPA so often cited in medical device inspections - Webinar By GlobalCompliancePanel ...A and ISO 13485 requirements for CAPA will be reviewed to identify how procedures may define a compliant CAPA system. Implementation and maintenance of the CAPA system will be explored. FDA indicates that CAPA systems should be risk-based. The presentation will give an example of how to develop a risk-based CAPA system. Why should you attend: In reviewing FDA Form 483 inspection observation more...

Avoiding FDA 483 Observations by Identifying the Root Cause of Deviations - Webinar By GlobalCompliancePanel ...of deviations. FDA 483 and Warning letter observations identify inadequate investigations and follow-up. This webinar addresses adequate investigation of deviations. Participants will obtain a greater insight into effective investigations and ways to identify the root cause and prevent a similar deviation in the future. The investigation of deviations is clearly a US FDA expectation. The more...

Using Foreign Trial Data in Your NDA Approval Process - Webinar By GlobalCompliancePanel ...considerations and requirements for foreign trials * Identify which guidances and regulations govern the FDA's acceptance of foreign trial data as pivotal data for NDA approval; * Discuss how FDA is implementing these rules and what you can do to assure compliance; and * Recognize design considerations and requirements for foreign trials Who will benefit: This webinar will more...

Medical Device Reporting Regulations and Violations - Webinar By GlobalCompliancePanel Overview: This presentation will review the Medical Device Reporting regulations and common violations leading to Warning Letter filings by FDA. As part of the review, actual Warning Letter and FDA-483 citations of small and large medical device manufacturers will be explored for Medical Device Reporting issues. There is a great deal of concern at FDA over the quality of the information more...

Medical Device Tracking Latest FDA Update and Expectations - Webinar By GlobalCompliancePanel ...nd the regulatory expectations for device tracking * Identify new terms and criteria * Understand the statutory criteria and what changed * FDA has issued orders to manufacturers who are required to track various implantable devices * Define the additional guidance factors to be considered when determining whether a tracking order should be issued * Understand why more...

Statistical Sampling Plans for Audits - Webinar By GlobalCompliancePanel ...identify failures in the system or gross negligence. The real question, "how bad does the system need to be for auditing to work?" This talk will look at statistical distribution for rare events to show that the sample size needs to larger when the systems are better. This is a paradox for most auditors who when a problem is discovered increase their sample size. Most auditing sampling more...

FDA 483 Observations in the Laboratory What went wrong How can they be avoided - Webinar By GlobalCompliancePanel ...laboratory based operations. We will review observations, identify the real issue and suggest actions to prevent similar observations in other laboratories. Why you should attend: An FDA 483 observation can have an impact on any unit within a firm and laboratories have received more than their share. Since the early 1990s, the investigators have focused on challenges to the firms' laboratory more...

Introduction to Operational Risk - Webinar By GlobalCompliancePanel ...g this session, you will be able to: PART ONE * Identify the major categories of Risk according to Basel * List the seven major categories, 20 categories, and 40 subcategories of operational risk * What to look for in taking a holistic and systematic approach to op risk * Comprehend the major qualitative and quantitative tools used in op risk * Understand how self more...

Understanding Attribute Acceptance Sampling including Z14 and c0 Plans - Webinar by GlobalCompliancePanel This course provides the attendees with the tools needed to understand and implement acceptance sampling. We explain the basis for sampling plans, the binomial distribution, and show how it helps us understand the sampling plana ™s performance using the operating characteristic (OC) curve. Participants will gain a solid understanding of how the OC curve is built, how to use it, and how to more...

Using SLAs to Facilitate Enterprise and IT Governance Risk Management and Compliance GRC - Webinar by GlobalCompliancePanel ...nefits: * Ongoing improvements in their ability to identify, assess and prioritize risks * facilitates business owners involvement in risk management and GRC programs that affect them * Better communication on risks to stakeholders * Measurement criteria on GRC actions and a basis for ongoing improvement What You will Learn from the Webinar: * Receive a clear more...

Developing an Effective Supplier and Internal Auditing System - Webinar by GlobalCompliancePanel The FDA regulations contain a vast quantity of requirements, which govern tasks performed by your company's personnel every day. Are there going to be noncompliance? You bet. Are you going to correct these noncompliances? Only if you identify them. To ensure substantial compliance, your company needs an effective audit program for both internal and external processes. To have an effective audit more...

Auditing a Process-based System - Compliance Training Seminar by GlobalCompliancePanel ...ess approach. The process approach requires management to identify all processes of the QMS, their sequence and interaction. They must ensure the effectiveness of all processes and the availability of needed resources, and monitor, measure, analyze and improve them. They will learn how to judge if the processes are functioning effectively. Next, they will learn how to create a description of more...

Applying Lean IT Principles to your IT department to identify opportunities to reduce waste and increase efficiency GlobalCompliancePanel brings a new webinar for the medical devices industry professionals. Webinar will be on March 30, 2010. Webinar will be presented by Bernice Russell Bond. Bernice brings over fifteen years of business operations, risk management, audit and compliance experience. She has worked for business, legal, audit, and IT management groups within various industries including more...

From GC Learning Services LLC

Customer Service Skills

The goals to be accomplished in this course are to: a Recognize the characteristics of proper telephone and voicemail etiquette. a Identify ways to use good communication skills both verbal and non-verbal, to address customer concerns and uncover needs. a Identify various sales and customer service techniques to up sell and cross sell as appropriate more...

From Parameter Security

ECSA Certified Security Analyst ...nts perform intensive assessments required to effectively identify and mitigate risks to the security of the infrastructure. The objective of EC-Council Certified Security Analyst is to add value to experienced security professionals by helping them analyze the outcomes of their tests. Plus, E|CSA leads the learner into the advanced stages of ethical hacking. What Will I Learn? The more...

Licensed Penetration Tester Certified Security Analyst - ECSALPT ...perform the intensive assessments required to effectively identify and mitigate risks to the security of the infrastructure. This makes ECSA a relevant milestone towards achieving EC-Councila ™s Licensed Penetration Tester (LPT), which also ingrains the learner in the business aspect of penetration testing. The ECSA/ LPT training program is designed to teach security professionals the more...

From TrainHr

Identifying Eliminating and Preventing Sexual Harassment in the Workplace - Webinar By Trai This webinar takes a close look at the consequences of unlawful sexual harassment in the workplace and trains you in how to identify, eliminate and prevent it as part of your best practices strategies more...

From Soaring Eagle Enterprises

Dealing with Difficult People ...s. The first view in Dealing with Difficult People is to identify the common types and hybrids of difficult people and then move into understanding the motivations and reasons that people become difficult. Converting understanding into performance and action, Dealing with Difficult People moves into the skills, tactics and approaches in dealing with difficult people. These skills, when more...

From International Contact Center Academy

Contact Centre Group 2010 Webinars Lean Six Sigma Demystified Practical Easy to Implement Ideas A Handy Guide for Managers Su ... contact centers have a program or resources in place for identifying and improving performance measures. As a result, many managers operate with a haphazard collection of uncoordinated and often irrelevant performance measures. In this situation, wasteful utilization of resources can go undetected for long periods of time, objectives may not be achieved, and actions to correct deficiencies more...

From Ventureneer

Nonprofit Leaders Can Pan for Gold Find Your Best Donor Prospects NOW Non-profit organizations can learn how to strengthen their online research skills to identify prospective donors. This course will teach organizations to identify donors both hidden in their database, and new donors within their communities. more...

From DHRIM Consulting International

How to Develop My Prosperity ...earning workshop, participants will be able to: * Identify the probable reasons for the lack of prosperity in certain aspects of life. * Develop the attitude of prosperity in order to become happier. * Be aware and able to create positive thinking patterns in the mind. * Produce positive changes in any area of life. * Know different techniques to attract what makes more...

From iGallant Solutions

Six Sigma Green Belt SSGB ...oom Training Six sigma Overview Six Sigma seeks to identify and remove the causes of defects and errors in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Green Belts, Black Belts" etc.) who are experts in these methods. Each Six Sigma project more...

From Clinical Solutions Medical Training

Palliative Care and End of Life Certification Course ... and psychosocial issues associated with dying patients *Identify the Physical changes which may occur during the stages of death. *Identify the role of Hospice in dealing with the dying patient. *Identify the role of Palliative care in a dying patient. *Identify the role of pain management *Understand the different types of Pain *Able to Perform the step to clinically assess more...

OSHA Bloodborne Pathogens Certification Course ...Identify when contaminated areas should be decontaminated 2. Discuss the transmission of Hepatitis B Virus (HBV) and importance of Vaccination 3. Explain proper disposal and handling of sharps 4. Explain the proper procedure for reporting exposure incidents 5. Identify personal protective equipment and its proper disposal 6. Discuss prevention techniques for Needle sticks and Other Sharp more...

Alzheimers Certification Course ...th Alzheimer's 4. Describe the Stages of Alzheimer's 5. Identify the diagnostic tests involved with the process of the disease Please visit our website at www. clinicalsolutionsme. com to sign up for this online class. Class includes study guide and test. If you have further questions you can reach us at 1-877-243-8885. Take courses online. Print your certificate after course more...

Domestic Violence Course ...etion of this self-study the learner will be able to: 1. Identify and have the knowledge to identify victims of domestic violence 2. Identify causes of domestic violence 3. Understand the signs and symptoms Please visit our website at www. clinicalsolutionsme. com to sign up for this online class. Class includes study guide and test. If you have further questions you can reach more...

From Soho Sales Coaching Pte Ltd

Differentiating Your Business In this webinar youa ™ll learn the importance of branding yourself and your business. The first component encourages you to become a product and industry expert. The second component demonstrates how your competition is helping you without even knowing it. In the third component, youa ™ll discover what truly differentiates your brand from the competition. In the fourth component, youa more...

From Pioneer Engineering

Machine Theory AC and DC Motors

...FT Spectrum and Time Domain Analysis for the purpose of identifying specific AC and DC Motor faults. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: a more...

Machine Theory Bearings

... FFT Spectrum and Time Domain Analysis for the purpose of identifying specific rolling element and fluid film bearing faults. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be more...

Machine Theory Belts and Couplings

...covers FFT Spectrum and Phase Analysis for the purpose of identifying specific belt and coupling faults. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: a more...

Machine Theory Centrifugal Pumps Fans and Compressors

...vers FFT Spectrum and Phase Analysis for the purpose of identifying specific pump, fan, and compressor faults. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: more...

Machine Theory Gears

...FT Spectrum and Time Domain Analysis for the purpose of identifying specific gear faults. . Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: a Understand more...

From Keen Info Solution

Online Training for SAS BI with 6 years Real Time Expert ...ML reports using ODS statements Handling Errors a Identify and resolve programming logic errors a Recognize and correct syntax errors a Examine and resolve data errors Accessing Data Using SQL a Generate detail reports by working with a single table or joining tables using PROC SQL and the appropriate options a Generate summary reports by working with a single more...

From Hrd200 Consulting Group, Llc

Customer Service By the end of this workshop, you should be able to: a Statewhat customer service means in relation to all your customers, both internal and external a Recognize how your attitude affects customer service a Identify your customersa ™ needs a Use outstanding customer service to generate return business a Build good will through in-person customer service a Provide outstanding more...

From Business Expert Webinars

Process Management for IT & Professional Services Firms ... part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be armed with the four-step system you need to create an efficient, scalable, metric-driven firm that can more...

Process Management for Manufacturing & Construction Firms ... part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be armed with the 4-step system you need to create an efficient, scalable, metric-driven firm. In this webinar, more...

Customer Service for a Social Media World ...ur competitors through your delivery of customer service Identify the triggers that set-off customers and how to avoid these booby traps Avoid the expressions that drive customers nuts and the ones that cause them to fall in love with your company all over again Change from being reactive to proactive in your delivery of customer service Handle tough customers who have valid, as well as more...

Get New Sales People Generating Revenue Fast ...s the amount of time to get new sales people up to speed Identify critical sales behaviors that should be included in the development plan Use a consistent, scalable process for developing new team members to maximize sales results Leverage both internal and external resources for developing your new sales people Assess the development of your newly-hired sales person As an added bonus, the more...

How to Run Effective Internal Meetings ...ether a meeting is necessary or if an email will suffice Identify the right meeting participants for a productive meeting Prepare for a successful meeting both the facilitator and participants Design an agenda that keeps meetings on task Create ground rules that encourage participation governed by meeting etiquette As an added bonus, the first 50 registrants will receive an autographed copy more...

How to Sell Consulting Services to the Federal Government ... if you are well-positioned to pursue the federal market Identify the right federal government buyers for your consulting services Write a winning proposal with the right terms and pricing strategy Win a contract with the federal government quickly and profitably As an added bonus, you'll receive David's white paper on selling consulting services to the Federal Government to reinforce the more...

How to Re-Energize Your Sales Team In Tough Times ...the energy back into their sales team. She teaches you to identify the distractions that are causing your sales people to lose focus and how to best address them. Edith will show you how to help your sales team rediscover their lost passion - so they hit their goals. In this webinar, you'll learn how to: Use a re-engagement framework to energize your sales team Get your top performers onboard more...

Get Hired! Secrets to Mastering the Job Interview ...he interview, and some you shouldn't Karen teaches you to identify those nuances so you make a great impression. You will be prepared with the tools you need to knock the socks off any interviewer and, most importantly, get hired. In this webinar, you'll learn how to: Prepare for the interview through online research so you put your best foot forward Understand what interviewers looks for in more...

Sharpen Your Communication Skills to Drive Revenue Help Prospects See the Value in Your Offering 'Our product is the best but no one is buying it!' It's easy to blame the economy for a product not selling. It's much harder to look in the mirror and question if the problem is how you communicate with prospects. True, the economy is in peril, but people are still buying. How do you differentiate yourself and your product with your prospective more...

Dogs are born to hunt. Is your sales staff born to sell? ... and be introduced to tools and processes to successfully identify the specific DNA required for your market. Discussion: 1. Four crucial elements of Sales DNA and their importance to the sales success. 2. Understand which DNA can be improved with coaching and which can t. 3. Four self-limiting beliefs and their effects on sales performance. 4. 3 coaching tips to overcome a DNA weakness. 5. more...

Using Search Engine Optimization To Grow Your Business ...mistakes that kill your Google rankings Techniques to identify the best keywords and search terms for your website Keys to writing optimized content so your site gets highly-ranked by the search engines Subtle changes you can make to your website that helps the search engines to bring visitors As an added bonus, all attendees receive '7 most important SEO To Do s and the 7 Most more...

Pricing Strategies for Profitable Growth ...iness owners how to price for profit. You ll learn how to identify all factors that affect your company s profitability such as pricing, marketing and staffing and how to account for these items when setting your prices. She empowers you to price with confidence as you learn to plug the profitability gaps that put your company at risk. In this webinar, you will learn how to: Assess more...

Managing Difficult Employees In Key Positions ...but simple: fear. Get the insights you need to skillfully identify and handle the underlying causes of difficult behavior in the workplace. The program addresses the approach as well as the steps necessary to move towards sustained change. There are ways to keep valued key staff who are keeping employees on edge or holding them hostage. You ll learn: How to approach difficult people more...

Board of Directors Accountability ...operational environment by addressing the following: Identify the red flags that signal board dysfunction Ideas on how to prevent fraud and mismanagement Techniques to train your board on compliance Strategies for using the board to set the tone for the entire organization All registrants receive Dr. Peg Jackson s step-by-step worksheet to customize a plan for your more...

Why Your Sales Team Doesn't Work For You and Never Will ...ove when personal and professional goals align. 2. How to identify and consider workplace motivators as you work with your staff. 3. Introduce a goal setting outline to assist employees in the development of goals. 4. Demonstrate a coaching tool to facilitate personal and professional goal alignment. Danita Bye, speaker, sales turnaround specialist and author, believes "Timing doesn t have more...

Article Publishing to Grow Your Business or Consulting Firm ...se Avoid writers block and keep the ideas flowing Identify your 'target publications' Creatively pitch your ideas to editors with a fool-proof approach Prevent embarrassing article publishing mistakes that brand you as an amateur Leverage your articles to generate new clients As an added bonus, you will receive the Business Expert Webinars list of websites that publish more...

Accountability versus Blame This webinar is about being more effective in your responsibility to someone else. Accountable individuals have the ability to manage others, are great collaborators and have a willingness to cultivate enthusiasm. Does this sound like you? If not, then be sure to attend this session. Do your employees have the motivation to achieve what you want? Does achievement make difference in the success of more...

The Renegade Approach to Consultative Selling ...ospects ready to buy from those who are not. If you can t identify real prospects, you re wasting precious selling time and won t generate the income you desire. Andy Miller has taught thousands of sales people around the world how to identify those prospects who are ready to buy. In his renegade approach to consultative selling, Andy teaches you how to separate the real prospects in your more...

Name Your Price and Get It! Strategies for Effectively Handling the Money Conversation 'If we don t lower our price, we won t get the business!' Just as kryptonite paralyzes Superman, the price objection stops sales people in their tracks. For some, it triggers a paralyzing fear. Others don t know how to resolve the concern. Drop the price? Walk away from the deal? Hold firm? There are tell-tale signs that tell you exactly more...

Success Strategies for Small Business Owners ...wners regain control of their business. He teaches you to identify the critical activities that must get done so that you can best align your time, effort, and resources. He takes the broad spectrum of distraction and helps you focus on the right activities, at the right time to ensure the success of your business. In this webinar, you'll learn how to: Identify the right areas of your more...

Put Your Strategic Plan Into Action ...-crafted plan and put it into action. You ll learn how to identify the formula to successfully implement your strategic plan even in this recession. Tactics to link your plan with time sensitive action steps Pitfalls to avoid during implementation Tools to create a prioritization schedule so that goals are met Steps to allocate sufficient resources for the implementation more...

Get New Sales People Generating Revenue Fast ... the amount of time to get new sales people up to speed Identify critical sales behaviors that should be included in the development plan Use a consistent, scalable process for developing new team members to maximize sales results Leverage both internal and external resources for developing your new sales people Assess the development of your newly-hired sales person As an added bonus, more...

Master the Art of Storytelling to Grow Your Career ...vance your career. In this webinar, you ll learn how to: Identify the events and success you should turn into stories Construct a compelling story that illustrates your expertise using a proven 5-step model Deliver the story using both verbal and non-verbal tools Find the right time in a conversation to tell your story Tell your stories without bragging As an added bonus, you will more...

Managing Introverted Employees ...Identify and Motivate Introverts for Maximum Performance According to recent studies, an estimated 30% of the population is introverted. While some consider introverts to be an employer's Achilles heel, this personality type brings tremendous advantages to your business. As a manager, you need all of your employees to deliver peak performance in today's challenged economy. Discover how to more...

Strategies to Find Your Next Job Fast! ...lps you create a laser-focused strategy that leads you to identify the right job opportunities and develop a plan to go after it. In this webinar, you'll learn how to: Identify companies that have the best potential match for your needs, wants, and desires Evaluate your personal image on the Internet to ensure you aren't damaging your personal brand Find the jobs that aren't posted on the more...

Too busy for you? Learn 5 quick techniques to benefit your health picture. It is hard for the busy professional to know what to eat to maintain a healthy lifestyle. The choices you make today at your business luncheon and dinner sales meeting impact your mood, metabolism and mental clarity. In this webinar, you will learn practical tips on how to know what food is suitable for consumption, and how to implement these tips into your busy day from renowned Wellness more...

How to Handle Customers Who File for Bankruptcy ...o determine if a claims trader is a good resolution plan Identify the right timing to sell your note to a claims trader Mitigate the risks in working with claims traders As an added bonus, you'll receive Philip's white paper on how to effectively work with claim traders. Mr. Philip P. Philbin CCE is the Managing Director and Senior Consultant at Commercial Credit Management Associates, LLC more...

Keys to Unlocking Your Employees Potential ...ld huge results. In this webinar, you ll learn to: Identify and prioritize employee development areas Uncover your employees strengths and how to apply them to their existing responsibilities Overcome your natural discomfort discussing performance issues Motivate employees so they can learn to take charge of their own performance Conduct effective employee meetings that more...

Develop A Marketing Plan to Retain and Grow Your Customer Base ... them to buy more! In this webinar, you'll learn how to: Identify the right customer data points to measure and analyze Prepare a research brief that defines the scope of the customer research initiative Design and use online surveys to gather customer data Solicit honest customer feedback using comment cards or email Determine when you need an outside research source and how to select more...

Hiring Strategies for Your Sales Organization ...ople? Sales management expert, Danita Bye helps companies identify performance indicators when hiring sales people. Beyond the pedigree, she teaches how to see past the sizzle and hone-in on the factors affecting a sales person's success in your company. Join Danita in this webinar and feel confident in your sales hiring! In this webinar, you ll learn: Tools to recruit a team that will succeed more...

Drive Growth Despite the Recession ...ng plays to leverage strengths, eliminate weaknesses, and identify the gaps to win. Similarly, businesses without the right strategic plan have a high risk of becoming a casualty in this recession. Jim Stewart, founder of ProfitPATH, specializes in developing strategic plans to drive business growth and increase profitability. He teaches you to be proactive in this economy find opportunities more...

Get Off the Plateau: Building a Sales Development Plan ...and help overcome discomfort over selling. We ll focus on identifying key contacts, who you should meet and what role 'mass marketing' should play in your business. As a participant you ll discover: How to identify your 'ideal clients' so you aren t chasing unprofitable business How to segment your market by probability of new business to maximize the return on your time How to more...

From MicroType

Improve Your FrameMaker Skills on-going series ...onally or unintentionally), how to avoid them, and how to identify and fix existing overrides Graphics -- Tips & Tricks, December 17 (starting 9: 30am PST) new Best practices for handling items in anchored frames, including insertion and management of objects, text in graphic frames and miscellaneous tips & tricks Text Editing and Spelling Techniques, December 17 (starting 11am PST) more...

From Business Expert Webinars

Leadership Strategies for Turbulent Times What every business leader needs to know to succeed today and tomorrow... 'Business was great no matter what we did and then one day it all came to a screeching halt.' Now you re in survival mode trying to stay in business and avoid a total collapse. The strategy that made your business successful won't be the strategy that gets it out of peril. The effects of the current economic downturn create more...

WOW Networking: Set Yourself Apart The Wow Approach This webinar addresses a variety of topics from personal space preferences to business etiquette. Cynthia Cohen, WOW Networker, will teach you how to make a positive lasting impression and ways to gain credibility with your contacts. Your appearance, professionalism and speech leave a lasting impression, be sure yours is a winning one. Cynthia Cohen has earned a top position and developed a more...

Goal Achievement Strategies for Business Professionals ...his webinar, you ll learn how to: Create your vision and identify reliable steps to attain it Identify your core values that will guide your actions and give direction to your goals Establish effective goals and align them with your overall vision Craft your action plan with these key elements rather than it becoming a to do list As an added bonus, you ll receive Marianne s goal planning more...

Leverage Buyer Styles to Win More Sales The missing ingredient that keeps you from closing more Finally, you have the meeting with the decision maker that you have chased for months. No sale! You just could not make a connection with her. Was the prospect a jerk or was it your approach that caused the meeting to go badly? Sales people who approach every prospect the same way have a 75% chance of blowing the meeting! There is a critical more...

Stop Stifling the Growth of Your Company! Learn how to remove the blinders that limit potential As a business owner and entrepreneur, are you focused on the big picture of where your company needs to go or do you only see a tiny microcosm and fight for crumbs? The Achilles' heel of many executives is that they have a vivid image of the little picture, but pay little attention to the big vision. They lead companies that have little more...

Measuring the Value of Your Trade Show Program ...sible for maximizing the investment in trade shows how to identify and interpret the measurements of trade show success. Identify the right success metrics for your trade show program Develop a strategy to use metrics to gauge ROI of the trade show program Establish benchmarks to create continual program improvement Document and present the results of the trade show program more...

How to Build Strategic Alliances to Grow Your Business ...tablishing strategic partnerships, she teaches you how to identify and collaborate with potential partners to establish synergistic relationships. You'll learn how to develop strategic alliances to become the 'one-stop-shop' that the market demands. And expand your market in the process. In this webinar, you'll learn: Techniques to perform a gap analysis between market demand and more...

How to Sell Consulting Services to the Federal Government ...if you are well-positioned to pursue the federal market Identify the right federal government buyers for your consulting services Write a winning proposal with the right terms and pricing strategy Win a contract with the federal government quickly and profitably As an added bonus, you'll receive David's white paper on selling consulting services to the Federal Government to reinforce the more...

Driving Cash Flow and Profits For Small Business Owners Critical Action Steps To Improve Your Bottom Line The economy is squeezing small business owners. If you are to survive and thrive, you need to be focused on the right activities and metrics for your small business. But, what are they and how do you achieve them? Jack Howe, 30-year business coach, teaches small business owners how to grow sales, profits, and most importantly, cash. Selected by more...

Customer Service for a Social Media World ...r competitors through your delivery of customer service Identify the triggers that set-off customers and how to avoid these booby traps Avoid the expressions that drive customers nuts and the ones that cause them to fall in love with your company all over again Change from being reactive to proactive in your delivery of customer service Handle tough customers who have valid, as well as more...

How to Handle Customers Who File for Bankruptcy ... determine if a claims trader is a good resolution plan Identify the right timing to sell your note to a claims trader Mitigate the risks in working with claims traders As an added bonus, you'll receive Philip's white paper on how to effectively work with claim traders. Mr. Philip P. Philbin CCE is the Managing Director and Senior Consultant at Commercial Credit Management Associates, more...

Use Direct Mail Effectively On A Tight Budget ... Select the right lists to reach the right prospects Identify the right direct mail vehicle postcard, letter, or package Leverage creative in the design of your campaigns Reduce costs and maximize the investment in each campaign Track the results and focus on the metrics that matter As an added bonus, you'll receive the Go-To Market Strategies ROI calculator for direct mail more...

Find Buyers Who Are Ready to Buy Now! ...Identify the Trigger Events That Motivate Prospects to Buy 'I have lot of business in my pipeline, but very few deals are closing.' Adding prospects to a sales pipeline is easy but if they aren t ready to buy, you ll waste precious time that could be better spent pursuing accounts that are ready to sign. Although the economy is in strife, people are still buying. The key is to identify which more...

How to Audit Your Website s Performance ...ebsite from the visitor s perspective. She teaches how to identify website deficiencies and optimize the visitor experience by removing your 'internal' glasses. Join Shannon and learn the secrets to creating a user experience that turns your website into a lead generation machine! In this webinar, you will learn how to: Perform a comprehensive website audit from the user s perspective more...

Using Sales Compensation Plans to Achieve Revenue Targets ...ny. In this webinar, you ll discover: Strategies to identify the right compensation model for your company 7 key components of an effective sales compensation plan How to influence your sales team s activity-level by adjusting the pay-mix Effective compensation elements that get your sales team motivated How to develop your company s 'commission calculator' All more...

Master the Proposal Phase of the Sales Process ...ming a revenue-generating client. Sales people who cannot identify the right time to propose, waste valuable selling time and burn corporate resources chasing mirages. Shannon Kavanaugh, President and founder of Go-To-Market Strategies, specializes in helping sales people master the proposal phase of the sales process. Knowing how to qualify prospects and when to propose are just a few of the more...

Blasting through Career Roadblocks Whether you are feeling blocked, frustrated, stressed or afraid to move forward, you can BLAST through these career roadblocks and be free to achieve your goals. The time is NOW to take charge of your life and declare your independence! Unleash the power of EFT and discover how quickly and painlessly you can achieve your goals. During this 60 minute hands on webinar, you will: Learn the Basic more...