Online Identifying eLearning

Excel 2002 Advanced ...Tables One Variable Data Tables Specifying Input Cells Identifying A Reference Cell Two Variable Data Tables Adding Formulas To A Two Variable Data Table Identifying Reference Cells Scenarios Creating A Summary Report Creating A PivotTable Report Displaying The PivotTable Toolbar Creating A PivotTable Chart Working With A PivotTable Chart Goal Seek Entering Formula References In  more...

Powerpoint 2002 Basic ...Slide Creating A Title Slide Applying Multiple Columns Identifying & Correcting Misspelled Words Copying Text Pasting Text Resizing A Placeholder Undoing An Action Resizing Multiple Objects Repositioning Objects The Vertical Scroll Bar The Previous & Next Slide Buttons Navigating In The Outline Tab Navigating In The Slides Tab Closing The Task Pane Applying A Background To  more...

Powerpoint 2002 Intermediate ...ictures Introduction Lesson Objectives Entering Text Identifying Spelling Errors As You Type Checking For Spelling Errors In A Presentation Inserting A New Slide Applying A Content Layout Applying A New Design The Format Painter Inserting A Picture The Picture Toolbar Color Options Resetting A Picture The Washout Option Modifying Contrast Modifying Brightness Cropping A  more...

Word 2002 Basic ...bjectives Opening A Document Setting Paragraph Spacing Identifying Spelling And Grammar Errors Performing A Spelling And Grammar Check Adding A Word To The Custom Dictionary Spelling And Grammar Options Using The Mouse To Correct Errors Manually Correcting Spelling And Grammar Viewing Readability Statistics The Word Count Feature The Word Count Toolbar The AutoSummarize Utility  more...

Introduction to Hypothesis Testing and Testing for Means in Six Sigma ...plished, the Six Sigma team is ready to move forward with identifying, testing, and implementing solutions to address the root causes of failure. This course covers the key hypothesis testing concepts and the tests used in Six Sigma. The course will explore the steps for testing hypotheses for one-sample t-tests and two-sample t-tests with the help of real-life examples and case studies. The  more...

Delegating Delegating As a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to  more...

Retaining Your Talent Pool Retaining Your Talent Pool Employee retention remains a critical issue that no corporation is immune to. For a company to remain successful and competitive, it must keep its biggest assets its people engaged and committed for the long term. It's a known fact that even the most lucrative compensation plan alone is not enough to keep your much-needed employees from moving on, so your  more...

Nonstatistical Analysis Methods in Six Sigma ...hing has gone wrong in a system or process is critical to identifying the changes necessary for resolving the problem. During the Analyze phase of a Six Sigma project, a Black Belt practitioner utilizes a variety of statistical and nonstatistical tools and methods for analyzing systems and processes to identify variation and defects, reduce costs, eliminate waste, and reduce cycle time. While  more...

Establishing Goals Roles and Guidelines ...mance mode requires the groundwork of setting team goals, identifying project tasks and assigning the right people to them, and defining the standards of team behavior to ensure team members work together so that team objectives are met. This course covers techniques for laying the foundation for a successful team. These techniques include setting team goals, assigning roles to individual team  more...

Culture and its Effect on Communication Culture and its Effect on Communication Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain  more...

Working with Difficult People Identifying Difficult People ...Identifying Difficult People Inevitably, we all encounter difficult people in the workplace. Dealing with difficult people can lead to feelings of frustration or even intimidation. If you know the right techniques, though, dealing with even the most difficult person is possible. In order to deal with difficult people, first you need to know what kind of difficult person you're dealing  more...

Risk Management Planning ...events occur? Every project involves some degree of risk. Identifying potential risks and having a plan for dealing with them can spell the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will be introduced to the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management  more...

Defining and Sequencing Project Activities ...e first step in developing a reliable project schedule is identifying project activities and their interrelationships. This course covers defining and sequencing project activities in the project management discipline, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by the Project Management Institute (PMI ).  more...

NFPA 1600 Disaster Emergency Management ...rs. The standard addresses methodologies for defining and identifying risks and vulnerabilities and provides planning guidelines that address stabilizing the restoration of the physical infrastructure, protecting the health and safety of personnel, and crisis communications procedures. This course will provide you with an understanding of the basic criteria for developing a comprehensive  more...

Problem Solving Determining and Building Your Strengths Problem Solving: Determining and Building Your Strengths Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess  more...

Decision Making Tools and Techniques ...e available that can help you to formalize the process of identifying alternatives, carefully evaluating them, and finally making the best decision possible with the information available to you. These tools multiply the power of your most important assets in good decision making: your intelligence and common sense. This course introduces a variety of tools and techniques to use at the three  more...

Business Writing Know Your Readers and Your Purpose ...lear to readers why it is important to them. In addition, identifying who your audience is and what your purpose is will guide you in selecting an appropriate tone for your business message. Tone is a significant element in writing one that affects how the reader will respond to your message. Tone refers to the writer's attitude toward the reader and subject matter as expressed in the way the  more...

Conflict of Interest Simulation Conflict of Interest Simulation In this simulation experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The  more...

Planning Business Analysis Communication Monitoring ...usiness analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and managing how these business analysis activities are actually performed? A proposed structure and schedule for communications, a requirements management plan, and a clear plan to ensure  more...

Business Analysis Solution Assessment and Validation ...ability of the proposed solution within the organization, identifying what is required within the organization to make the solution work, and validating and evaluating the solution performance. This course provides an overview of solution assessment and validation as prescribed in A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 2.0 by the International Institute of  more...

Storm Water Pollution Prevention ...e of the leading causes of pollution in rivers and lakes. Identifying sources of storm water pollution and keeping them from coming in contact with runoff is the best and most economical way to protect the quality of the nation's waters. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe common storm  more...

Incident Management Interactions ... nine steps in the Incident Management process, including identifying, categorizing, and closing incidents. This course also details the different ways incidents can be triggered, and the interfaces of incidents and Incident Management with other processes. Finally, the course covers which specific metrics are important in Incident Management and the information they provide, along with the  more...

Identifying Your Customers Expectations ...Identifying Your Customers' Expectations Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see  more...

Conducting Coaching Sessions Conducting Coaching Sessions An important part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to  more...

The Facilitator Role The Facilitator Role Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or  more...

Facilitating Meetings and Work Groups ...n approach your meetings without dread. You will start by identifying different types of groups: internal, external, on going, single-purpose and their characteristics. By knowing whom you are going to be facilitating and the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a  more...

Facilitative Leadership Facilitative Leadership Have you worked in this organization? You don't explain what you're doing because people will steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations  more...

Identifying Project Risk ...Identifying Project Risk PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned The success of every project relies on a thorough investigation into all potential risks that face the project throughout its life cycle since every project involves some degree of risk. The rewards of investigating potential project  more...

Applying Your Field Sales Approach Applying Your Field Sales Approach A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales  more...

Sales Manufacturing TM Identifying Sales Opportunities ...Identifying Sales Opportunities William Penn (founding-father of Pennsylvania) said, "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks easier, save time, and  more...

Prepare for Success Prepare for Success The success of any executive-level sale is founded on the preparation that is completed before contact is made. Identifying what is likely to be required, and having that planned or in place in advance of the sale, are marks of a true professional. Based on practical methods and techniques, this course takes you through the initial stage of an executive-level sale, and  more...

Creating Your Own Leadership Development Plan ...sing your own style, values, and requirements, as well as identifying development goals, objectives, and actions. This course explores ways to assess yourself as a leader, establish a vision for the future, and identify obstacles to that vision. It also teaches practical approaches for setting development goals, objectives, and actions designed to move you toward your vision. Lastly, it  more...

Problem-Solving and Process Management Tools Problem-Solving and Process Management Tools ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance  more...

Training and Development ...ate training, including the front-end needs analysis, and identifying effective design and development strategies. It also examines various ways to deliver training, and provides insight on how to accurately evaluate the impact training programs have on a company's bottom line. It is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook and is  more...

Special Design Tools in Design for Six Sigma Special Design Tools in Design for Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma offers many techniques and strategies to improve an organization's processes. This course covers the strategic and tactical special design tools that can be utilized as a Six Sigma team designs products, processes, or services. Strategic special design tools like Porter's five forces model, portfolio  more...

Identifying Managing Customer Expectations ...Identifying & Managing Customer Expectations Understanding your customers' expectations and behaviors is essential to implementing a successful customer-focused service approach. But how do you get to the core of what your customers truly value? This course explores what customers value from a service perspective and how to identify their needs and expectations. It also examines how you  more...

Reducing Waste Streamlining Value Flow Using Lean ...nally identified by Toyota's Chief Engineer Taiichi Ohno. Identifying and eliminating these wastes is one of the core principles of Lean Manufacturing. In order to eliminate waste, one must know what waste is, where it exists, and what causes it. There are practical and simple strategies for dealing with each type of waste, thereby reducing harmful effects on a company and improving overall  more...

CompTIA Network 2009 Network Protocols CompTIA Network 2009: Network Protocols CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 In the late 1970s, those people working in the computer networking field felt that there was a need for a set of standards that could be used by anyone designing and developing applications and services that would need to communicate across a network. The Open Systems Interconnection (OSI) model  more...

CompTIA Network 2009 Network Devices CompTIA Network 2009: Network Devices CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 There are a variety of devices that are used on a network. Depending on the design and requirements of the network, the choice of devices put in place will vary. Some devices, such as routers and switches, will be found on almost every network, while other devices, such as wireless access points  more...

CompTIA Network 2009 Network Components CompTIA Network 2009: Network Components CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 In order for devices on a network to communicate, some type of medium has to be in place. Types of communication media include physical cable, copper or fiber optic, and can also refer to radio waves, such as in the case of wireless networks. This course covers the different standards that  more...

CompTIA Network 2009 Network Fundamentals CompTIA Network 2009: Network Fundamentals CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 The physical and logical 'shape' of a network is called the topology. Topologies have a great deal to do with how a network communicates and even what devices and media can be used on the network. As well, the scope of a network, for example, if it s a LAN, MAN, or WAN, can have an impact on  more...

Accounting for Companies Stock Transactions Dividends Accounting for Companies' Stock Transactions & Dividends A publicly or privately held company, also known as a corporation, is an entity separate and distinct from its stockholders. When an investor puts money in a company in return for part ownership, the company issues stocks to the investor. Stock is the evidence of the ownership interest of the stockholder. Sometimes a company also  more...

HIPAA Privacy Essentials ...nd Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key provisions of HIPAA, how their organizations are affected by HIPAA, and how the privacy rules impact them.  more...

Public Speaking Strategies Preparing Effective Speeches Public Speaking Strategies: Preparing Effective Speeches The phrase natural born speaker is misleading. While some people are more outgoing and conversational, a well-delivered speech is far from being spontaneous or natural. In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches  more...

Delegation Essentials The Delegation Process ...nes the criteria for choosing which tasks to delegate and identifying the appropriate employee for the task. It also details what actions you should take when assigning the task, such as communicating the details of the task, and providing employees with what they require to successfully complete the task. Finally, the course includes techniques for monitoring the employee performing delegated  more...

Customer Driven Process Improvement Basic Framework Customer Driven Process Improvement: Basic Framework Letting customer needs drive your process improvement efforts can increase the chances that your product or service will be favored by customers - the most important stakeholders in your business. Customer satisfaction is critical to the survival of any business. And organizations that focus on improving processes so that they can produce  more...

Customer Driven Process Improvement Identifying Customer Needs ...Identifying Customer Needs Rapid change and intense competition mean that organizations have to establish and maintain a clear, consistent understanding of their customers' requirements, and then meet those requirements on an ongoing basis. Information about what customers need should drive strategy and core process improvements. But the first step in any customer-driven process  more...

Customer Driven Process Improvement Analyzing Process Problems ...e of the stages in customer-driven process improvement is identifying problem areas in current processes. It's vital to find out why something has gone wrong in a process, especially if it affects the organization's ability to meet customers' requirements. By identifying problems and unearthing their causes, you can pinpoint the changes necessary for resolving the problem and improving the  more...

Customer Driven Process Improvement Identifying Improvement Ideas Solutions ...Identifying Improvement Ideas & Solutions After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and disruption? How do you test a chosen  more...

Identifying Resolving Windows 7 Application Issues ...Identifying & Resolving Windows 7 Application Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician With the deployment of a new Operating System version comes the possibility of installation or operation issues of software and applications developed for previous OS versions. Software errors can be encountered during the installation,  more...

CompTIA Network 2009 Network Security CompTIA Network 2009: Network Security CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 The need for network security has grown immensely in recent years and as a consequence, security technologies have grown as well. Security technologies can take the form of protocols, applications, and hardware devices, and many, if not all, of these things can be found in today s enterprise  more...

CompTIA Network 2009 Managing Monitoring the Network CompTIA Network 2009: Managing & Monitoring the Network CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 The task of managing and monitoring a network falls to the network administrator. In order to do a thorough job, administrators need to be aware of the processes, procedures, and tools that they can and should use in order to accomplish their goals. Proper management and  more...

Cisco IUWNE 1 0 WLAN Maintenance Troubleshooting Cisco IUWNE 1.0: WLAN Maintenance & Troubleshooting Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 Troubleshooting wireless networks presents a unique set of challenges. Unlike wired LAN users, wireless clients are mobile and their relative position within a building is often the most likely culprit in  more...

Oracle Database 11g Architecture SQL Tuning Optimization Oracle Database 11g: Architecture, SQL Tuning & Optimization Oracle The Oracle Database server consists of an Oracle Database and one or more Oracle Database instances. SQL (Structured Query Language) is the language with which all programs and users access an Oracle Database. Monitoring the performance of and tuning database components, as well as the SQL statements used to access and  more...

IT Project Management Essentials Managing Risks in an IT Project IT Project Management Essentials: Managing Risks in an IT Project IT project managers deal with risks every day, including potential cost overruns, schedule delays, design constraints, hardware defects, and software bugs. Without a plan or process in place to address the possibility of unpredictable and unwanted loss during a project, managers may be dealing with risks reactively, rather  more...

Ethical Decision-Making in the Workplace Ethical Decision-Making in the Workplace How do you go about making the best ethical decision possible? Sometimes there are gray areas between what is right and what is wrong. Do you have the tools necessary to ethically lead you in your work practices? When you are able to recognize areas in which ethical problems occur in the workplace and are aware of the various arguments and  more...

Key Applications - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the  more...

How To Master Time Management ...ry, handling stress, developing a system of organization, identifying priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude way to manage one`s time outside work. One of the exciting aspects of this course is that it  more...

Time Management Using Microsoft Outlook 2002 ...hy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time management tools, such as paper-based  more...

Balancing Work and Family Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita ™s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and  more...

Choosing a Childcare Provider Course description -- There are numerous options from which to choose a child care provider, and ita ™s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa ™s needs with the providera ™s capabilities, and  more...

Social and Emotional Learning ... process and your decision. You will be given methods for identifying when discharge is appropriate and tools to help you prepare for the meeting. You will also learn specific techniques for communicating the decision and handling difficult employee reactions. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. There are strict  more...

Motivating Employees ...term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each person in order to move everyone forward. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers  more...

Negotiating for the Sales Professional Course description -- An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this  more...

Time Management ...ing logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions for taking control of your time and your life with simple, tried-and-true tools and techniques. IMPORTANT NOTE:  more...

Chart Your Course to Emotional Intelligence ...ed to put students in charge of their learning process by identifying which emotional competencies they need to practice, and allows them to choose developmental activities which are best suited to their personal situation. Through fostering students? desire to engage in the process of self improvement, the use of feedback, case studies, and encouragement of practical application methods, this  more...

Winning Over Difficult Customers Strategies for getting the attention and cooperation of the difficult customer. Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying  more...

Basics of Effective Selling Course description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service,  more...

Control of Hazardous Energy (Lockout/Tagout) ...compliance requirements including training, assistance in identifying responsible staff, and preparation and organization of an equipment inventory, You will also gain valuable information needed for the development, implementation, and upkeep of an effective Lockout/Tagout Program. This course provides training as required by OSHA's Control of Hazardous Energy (Lockout/Tagout) Standard (29CFR  more...

Java 2 - Language & Semantics Students will learn basic Java programming fundamentals, operators and expressions as well as, control statements and arrays. In this unit, you will learn about the Java syntax and lexical issues. It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types. You will learn to identify Java keywords and identifiers.  more...

Java 2 -- Classes & Inheritance ...earn about the procedures for upcasting, downcasting, and identifying objects. This unit gives explanation of the keywords super and this. You will also learn to use the object reference super to access variables and invoke the methods of the superclass and the object reference this to refer to the current object. Additionally, this unit details the procedures for declaring and using the  more...

Java 2 -- Advanced java.lang & java.util Packages This course contains 3 units: Accessing Resources at Run Time, The Reflection Package, The jar Utility. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit describes the important methods in the System class, such as arrayCopy( ), exit( ), gc( ), getProperty( ), load( ), setProperty( ), setIn( ),  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...nstalling and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation  more...

SalesPlus ...ll continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process of selling, the conditions necessary for a customer to buy, prospecting, the process of opening and investigating, the presentation  more...

Speak Smart: - Oral Grammar ...ng such mistakes. This program provides practical tips in identifying speaking problems, which can be solved by using five parts of speech correctly: verbs, pronouns, adjectives, adverbs, and prepositions. Proper pronunciation helps too. Image-conscious e mployers and employees alike realize they need to speak right so they won?t be left out in the business world. This course can be taken in a  more...

The EcoBroker Certificate Program EcoBroker Environmental Advantage is designed to educate real estate professionals to readily identify and understand various environmental issues as they relate to real estate transactions. Real estate licensees reduce potential liabilities through improved knowledge, understanding, and the ability to provide clients with information and access to technical experts in the field. Licensees who  more...

Succession Planning Overview ...duces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that compose succession planning. You will receive a general overview of how to assess your key leadership and talent needs. You will also discover the various methods to succession planning. Your  more...

Surpassing the Competition .... This course presents you with the tools and methods for identifying competitors; collecting competitor information; creating a competitor SWOT matrix by determining a competitor's objectives, strategies, strengths, and weaknesses; and developing a competitor response profile by identifying a competitor's current strategy, capabilities, operating assumptions, and goals. These methods and tools  more...

Strategies for Building an Online Brand ...g the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment. Additionally, the course explores tactics for building and maintaining long-term online customer relationships. The use of affiliates, e-mail, and virtual communities are also examined to help marketers make full use of  more...

Performance Reviews ...eans both creating the best performance opportunities and identifying the steps a manager must take to develop her team members. Too often, training is the sole and unfocused response by many managers to their employees' development needs. This course ends by explaining how training can, in fact, be used effectively and purposefully in development. This course rejects the view held by  more...

Problem Performance Identification ...rst sound. There are different views about the methods of identifying problem performance and a manager needs to be able to appreciate the differing points of view. Specifically the distinction between conduct and performance is crucial, because the responses to them need to be different. Another facet of the effective management of problem performance lies in identifying the causes of  more...

Problem Performance Improvement It is, of course, not enough to be just aware of problem performance in an organization; a manager needs to know how to improve performance. Most managers will begin with relatively informal approaches to improving performance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then  more...

Managing and Maintaining Brand Equity ...one explores making the most of your brand's potential by identifying the conditions needed for creating an effective and long-lasting brand extensions. You will also learn of other strategies to revitalize your brand by expanding brand awareness or by improving brand image. Then you will determining if your brand is avoiding the three major categories of branding pitfalls. Finally, you will  more...

Steps for Successful ISO Registration An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.  more...

Identifying What the Customer Wants Do you know what your customer wants? Traditionally, companies have assumed customer needs and expectations. Today, the more successful companies actively solicit customer input. The result? They create products the customer wants and needs. To compete successfully in today's market, you'll need to do the same.This course presents ways you can solicit your customer's voice, methods to prioritize  more...

Identifying Adding and Removing System Components To present system modules and their characteristics and demonstrate how to add and remove field replaceable units (FRUs) from desktops and portables  more...

HIPAA Privacy Rules ...nd Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under HIPAA, covered entities are now expected to provide notification to individuals before the routine use of health information. HIPAA offers patients the right to a copy of their  more...

CISSP Domain Information Security and Risk Management To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

Cross-selling in a Customer Service Call ...to prepare for the cross-selling call. This course covers identifying various types of customer inquiries and controlling the call for an efficient sale.It also explains the best practices for selecting cross-selling prospects by gathering appropriate data, and assessing and qualifying sales opportunities. This helps CSAs avoid uncomfortable situations in which they might possibly lose a  more...

Technical Support Agent Survival Skills Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills.  more...

Brand Management Developing a Brand Strategy ... Apply the appropriate guidelines for identifying brand competition. Identify the brand elements that are the easiest to protect. Given a situation, identify the action that is being taken to protect a brand. Defend your brand. Identify the steps for creating a brand vision.  more...

Brand Management Integrated Marketing ...nd marketing. Select the steps for identifying an integrated brand. Identify the process for strengthening a shallow brand. Identify the tools for integrating your brand through your organization. Simulation Overview: You are an employee of ''Happy Hill,'' an Icon-owned amusement  more...

Sales Skills Effectively Closing a Sale ...to demonstrate the benefits of Icon's office furniture by identifying and addressing their key issues. Unit 3: Confirming Commitment (0.5 - 1 hour) Identify signals that a client is or is not ready to buy. Determine why a client is not ready to buy. Respond appropriately to opposition and resistance.  more...

Sales Management Motivating Sales Teams to Win In Sales Management: Motivating Sales Teams to Win, you will learn what you can do to motivate members of your sales team and factors to consider when evaluating motivation levels. You will also learn about various compensation practices to help you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ... Understand the significance of root-cause analysis in identifying real issues. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment:  more...

SAP R 3 Working with v3 0 ...ngle application. Working with multiple applications. Identifying, classifying and responding to Dialog Messages. Unit 2: Help Features Duration: 2 - 3 Hour(s) Describe and identify how Help is organised within R/3, including base and Extended Help, the R/3 Library, the Glossary and release information. Use of Fast Help, help F1 and help F4, including the ? and Magnifying  more...

SAP R 3 v4 x Invoice Verification ...everal Line Items. Payment Terms. Vendor Discounts. Identifying Payment Terms. Altering Payment Terms. Unit 3: Managing Errors and Deviations Duration: 1 - 2 Hour(s) Quantity and Price Deviations. Dealing with a Basic Deviation. Dealing with a Complex Deviation. Posting without a Goods Receipt. Under-Invoicing. Blocking and Releasing Invoices. Blocking  more...

C Programming - Part 3 Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn  more...

Object Analysis Design Requirements Analysis ... Object Types in Type Diagrams. Identify the purpose of identifying Object Types. Identify the organization of Object Types within Type Diagrams. Identify the definition of the system boundary. Identify the purpose of using the Data Dictionary. Identify the role of an Actor within Object Orientation. Identify the purpose of Use Cases. Identify the benefits of Use Case diagrams  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ... performance analysis tools available tools available for identifying expensive statements with their functions. Unit 3: Tuning the Schema Duration: 2 Hour(s) Identify the levels of B*-tree index structure. Identify the features of a B*-tree index scan. Identify the columns on which a B*-tree index should ideally be created. Create a B*-tree index by using SQL commands.  more...

Oracle e-Business 11i System Admin Fundamentals 2 ...incorporating custom programs. Identify guidelines for identifying the executable. Identify guidelines for creating the concurrent program. Identify guidelines for associating a program with a request group. Incorporate a custom program into Oracle Applications. Unit 3: Auditing System Resources (3 hours) Identify functions of the Sign-On Audit feature. Identify  more...

CompTIA Server 2005 Server Maintenance Security ... of determining a problem. Identify the key aspects of identifying problems using senses. Identify the key aspects of troubleshooting hardware components. Identify the key aspects of troubleshooting software components. Identify the key aspects of maintaining log files for troubleshooting. Identify the key aspects of controlling viruses. Identify the key aspects of resolving  more...

Designing for Cisco Internetwork Solutions Part 1 ... of the network design process. Identify the steps for identifying required information. Unit 3: Network Design and Implementation (2 hours) Identify guidelines for documenting the existing infrastructure of a network. Identify guidelines for performing an audit on an existing network. Identify tools for auditing a network. Identify guidelines for analyzing network  more...

Designing Cisco Network Service Architectures Part 1 The course starts with an overview of the Cisco AVVID network. It then gives in-depth coverage to the design of Enterprise Campus networks and Enterprise Edge networks. The instruction is solidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice,  more...

Advanced Project Leadership Selling Project Mgmt to the Organization ...roject management, the value of project management, while identifying the barriers faced when selling project management to senior executives. This course will also discuss the process for implementing project management as project. Learn To: Identify the problems caused by a lack of project management. Identify effective methods for selling project management to senior executives.  more...

BizTalk Server 2000 Curriculum ...roduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business documents using BizTalk Document  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...roduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the various installation options. Learn To •  more...

Time Management Overcoming Challenges ...s, keeping meetings productive, and organizing paperwork, identifying and overcoming personal time wasters. Learn To Identify guidelines for minimizing interruptions from visitors. Follow steps for making meetings more productive. Follow steps to distinguish important information from unimportant  more...

Time Management Developing a Plan ...review the process for completing a time audit. Unit 2: Identifying Goals and Setting Priorities (0.5 - 1 hour) Identify guidelines for making a 'to do' list. Identify characteristics of goals. Choose the correct actions in the GOALS acronym. Identify characteristics of priorities.  more...

Java for Procedural Programmers Life Cycle ... To identify considerations for identifying actors in a use case. To identify considerations for identifying a use case. To identify features of design workflow. To identify features of design associations. To identify factors of design that impact integration  more...

Java for Procedural Programmers Life Cycle ... To identify considerations for identifying actors in a use case. To identify considerations for identifying a use case. To identify features of design workflow. To identify features of design associations. To identify factors of design that impact integration  more...

Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs ... Learning Time 6 to 8 hours 74117 Objectives Unit 1: Identifying and Authenticating Users 3 - 4 hours o Identify benefits of user identification, authentication, and profiling in Commerce Server 2000. o Identify features of authentication systems in Commerce Server 2000. o Identify properties and default profiles for user authentication in the Commerce Server 2000 (CS)  more...

Stress Management Fundamentals for Employees ... Recognize the process for managing stress. Unit 2: Identifying Stress Sources Recognize sources of job-related stress. Identify guidelines for strengthening workplace relationships. Recognize sources of personal stress. Identify internal sources of stress. Identify the common responses to stress. Understand strategies to reduce stress. Unit 3: Making Internal  more...

Interpersonal Communication Effective Communication ...the skills needed to communicate a message effectively by identifying the receiver, choosing a proper channel, and responding to feedback. In this program, you will also learn how to overcome a variety of common forms of interference. Learn To Identify the seven elements of communication. Choose an effective channel based on network  more...

Business Writing Writing Effective Proposals ...al. To identify guidelines for identifying clients' needs. To identify steps for creating an effective proposal opening. To identify guidelines for writing the body of a letter proposal. To identify guidelines for writing an effective proposal closure. To match  more...

Communicating w Difficult People Working with Difficult Employees ...earning Time 2 to 4 hours Objectives Unit 1: Identifying Difficult Employees (0.5 - 1 hour) Select examples of difficult behavior. Differentiate among the three types of difficult employees. Identify the characteristics of difficult behavior. Recognize causes that make regular people  more...

Communicating w Difficult People Communicating with Your Manager ...earning Time 2 to 4 hours Objectives Unit 1: Identifying a Difficult Manager (0.5 - 1 hour) Select causes of difficult behavior. Apply steps to distinguish between difficult behavior and periodic irritability. Recognize the characteristics of the four types of difficult personalities.  more...

Excellence in Service Solving Customer Problems ...uidelines for using customer-friendly language. Unit 2: Identifying Customer Problems (0.5 hours) Identify guidelines to follow to understand a customer's problem. Identify types of questions you can ask to help ascertain a customer?s problem. Identify guidelines for applying listening skills. Unit 3: Solving Customer Problems (1 hour) Sequence the steps for solving a  more...

Excellence in Service Building Lasting Customer Relationships ...will learn how to build ongoing customer relationships by identifying and delivering a solid value proposition to your customers. You will then understand how to add value by increasing customer responsiveness, promoting customer knowledge, and developing customer loyalty. You will learn how to build on customer loyalty by focusing on both the rational assessment, as well as emotional  more...

Succession Planning Setting Up a Succession Planning Program ...es on writing a mission statement, policy and procedures, identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide training in it. The second part of the course focuses on identifying key roles within your organization, developing a talent bank, and guidelines on  more...

Business Problem Solving The Problem Solving Process ...l Learning Time 2 to 4 hours Objectives Unit 1: Identifying Problems (0.5 - 1 hour) Identify the phases of the problem-solving process. Sequence the phases of the problem-solving process. Identify the steps within the first phase of the problem-solving process. Select the elements of an  more...

Essentials of Management Maintaining a Productive Workplace ...y, and ways to maintain a productive workforce. Unit 2: Identifying Ways to Improve Productivity (0.5 - 1 hour) Ask six questions that will help you identify ways to improve productivity. List the three ways that a job process can be improved. Follow the five guidelines that will help you conduct effective brainstorming  more...

Correcting Performance Problems Identifying Performance Problems ...Identifying Performance Problems, you will learn the different types of performance problems and how they affect an organization. You will also learn how to determine the severity of a performance problem, how to identify causes of performance problems, and how to approach employees who have performance problems. In addition, you will learn guidelines to follow when you meet with employees who  more...

Managing High Performers Defining Finding High Performers ...l Learning Time 2 to 4 hours Objectives Unit 1: Identifying High Performance (0.5 - 1.5 hours) Identify guidelines for recognizing the needs of high performers. Identify guidelines for applying managerial principles. Identify ways of creating buyer value. Identify steps for appropriate job  more...

Managing High Performers Implementing Recognition Programs ...g. To identify key methods of identifying and supporting the high performer a a s career path. Audience The audience for this curriculum is anyone in middle/ senior management, or anyone involved in employee management. Typical job titles might include: HR Manager, Team Leader, Executive Manager, Project Manager. Deployment Options e-Learning  more...

Team Conflict Resolving Team Conflict ...esolving Team Conflict offers the student information for identifying, clarifying, and addressing team conflict. The program covers conflict resolution styles, identifies types of team conflict, and gives guidelines for resolving team conflict. Learn To Identify the effects of team conflict. Identify how conflict affects  more...

Virtual Team Mgmt Coaching Virtual Team Members ...ual team. Identify three tools for identifying conflict. Sequence the six steps for resolving team conflict. Follow the six steps for resolving team conflict. Simulation Overview: In this simulation, you will meet with three members of a team that is responsible for ensuring a  more...

Cross-Functional Teams Selecting Cross-Functional Team Members ...members. Select strategies for identifying key stakeholders. Audience Team leaders, team members, and managers or supervisors who are interested in learning more about how cross-functional teams are created and how they operate. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

Lotus Domino R5 Development Part 4 Making Your Application Run ...ions, agents, special hotspots and dynamic window titles; identifying, creating and using shared resources in Lotus Notes; and identify the guidelines that help to run formulas effectively and help you identify the Document State. L earn To: Identify the object-oriented hierarchy for Domino objects. Identify the various rules while writing formulas. Identify the different type of  more...

Correcting Performance Problems Series The Correcting Performance Problems Series includes the following courses: Correcting Performance Problems: Identifying Performance Problems Correcting Performance Problems: Addressing Performance Problems Correcting Performance Problems: Disciplining Employees To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CIW Internetworking Professional Curriculum ...ly to learners involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that learners must have CIW Foundations certification or equivalent experience. CIW accepts CompTIA's iNET+  more...

CIW Internetworking Professional Part 1 TCP IP Fundamentals ...ly to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that students must have CIW Foundations certification or equivalent experience. CIW accepts CompTIA's iNET+  more...

CIW Internetworking Professional Part 2 IP Model ...ly to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that students must have CIW Foundations certification or equivalent experience. CIW accepts CompTIA's iNET+  more...

CIW Internetworking Professional Part 3 TCP IP Functions Services ...ly to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that students must have CIW Foundations certification or equivalent experience. CIW accepts CompTIA's iNET+  more...

CIW Internetworking Professional Part 4 Network Management ...ly to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that students must have CIW Foundations certification or equivalent experience. CIW accepts CompTIA's iNET+  more...

CIW Internetworking Professional Part 5 IPv6 ...ly to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that students must have CIW Foundations certification or equivalent experience. CIW accepts CompTIA's iNET+  more...

CIW Security Professional Network Security Introduction ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure. Identify steps to create a security policy. Match authentication methods with their descriptions. Identify causes of security attacks.  more...

CIW Security Professional Network Security Firewalls ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and trace their mapping to the layers of the OSI model. Identify the steps in the process of TCP connection handshake and termination. Match  more...

CIW Security Professional Operating System Security ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features of Microsoft Windows 2000 security components. Identify features of Microsoft Windows 2000 security subsystem components. Identify  more...

CIW Security Professional Security Auditing Attack Techniques ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches. Identify steps for conducting compliance analysis. Identify the tasks performed in the various stages of the risk assessment process.  more...

CIW Security Professional Intrusion Detection Threat Analysis ...ach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify key aspects of intrusion detection. Identify key responsibilities of an incident response team. Identify features of IDS application strategies. Identify key aspects of creating  more...

Network Certification Curriculum ...etwork problems. o Select factors to be considered when identifying a network problem. Audience Prerequisites and assumed competencies: This certification is targeted towards two groups. The first group is Network Administrators with very little experience. The second group is technical professionals from a variety of fields who want to improve their effectiveness by learning more about  more...

Network Part 3 Network Implementation ...etwork problems. o Select factors to be considered when identifying a network problem. o Identify techniques used to isolate and solve a network problem. Audience The intended audience for this course includes experienced end users, a novice to moderate level of experience in the installation, support, and troubleshooting of computer networks. A+ certification would be helpful, but not  more...

Advanced Six Sigma Your Role as a Green Belt ...to identify Six Sigma projects. Select the methods for identifying Six Sigma project metrics. Identify the tools that can be used to define a Six Sigma project. Sequence the steps of the process for developing a project plan. Unit 3: Investigating Project Data Identify the types of data that should be considered during a Six Sigma project. Identify the tools that can be  more...

Six Sigma and the Voice of the Customer Do you know the phrase, "caveat emptor"? It's a Latin term that means, "Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased  more...

Scoping the Six Sigma Project ...y and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this course, you'll learn what a Six Sigma team should focus on, and more importantly, what the team should avoid in order to  more...

Six Sigma Reducing Variation to Improve Quality ... and how it creates waste, and you'll learn key tools for identifying and measuring this waste in your organization. Next, you'll learn the key causes of variation and how to classify these causes as a step toward their elimination. You'll also learn the basics of process management. Finally, you'll be given a thorough review of the Six Sigma Team and the role each team member plays in  more...

Six Sigma Listening to the Voice of the Customer ..." In lesson one, you'll discover methods for specifically identifying your customers--that means all your customers, including ones you may not have realized you serve--and you'll learn how to apply the Kano Model to understanding customer requirements in your workplace. In the second lesson, you'll take your understanding of your customers to a higher level by learning how to measure their  more...

Six Sigma DMAIC Defining the Problem "What's your problem?" It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines  more...

Enterprise Analysis and Making a Business Case ...he business architecture, conducting feasibility studies, identifying new business opportunities, scoping and defining the new business opportunity, preparing the business case and conducting the risk assessment, and preparing the decision package. This course is aligned with the International Institute of Business Analysis (IIBA) Body of Knowledge. It is designed to assist in the preparation  more...

Requirements Planning and Management ... focus of this course. Working with requirements involves identifying the activities to be undertaken in order to identify requirements, identifying the risks associated with various project requirements, and managing project scope as it relates to requirements. This course will examine how to identify and manage requirements risk, identify and estimate requirements activities, control  more...

Advanced Project Leadership - Selling Project Management to the Organization This course in the Advanced Project Leadership series focuses selling project management to senior executives. This course explores the problems faced when implementing project management, the value of project management, while identifying the barriers faced when selling project management to senior executives. This course will also discuss the process for implementing project management as  more...

Project Planning ..., and developing the schedule to planning for quality and identifying risks. All of these processes need to be skillfully handled with the understanding that the outcomes are not set in stone and that planning is an ongoing activity. Experienced project managers learn that meeting customer expectations is ultimately more important than having a project go "according to plan." In this course,  more...

Identifying Your Hazardous Waste ...Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. Discarded material and excluded hazardous wastes will also be discussed in detail. Apart from  more...

Fall Protection Training ...must do to provide fall protection for employees, such as identifying and evaluating fall hazards and providing training. Under the standard, employers are able to select fall protection measures compatible with the type of work being performed. LEARNING OBJECTIVES: Learn about falls in the workplace Identify preventative measures to avoid falls Understand the duty to  more...

Identifying Your Hazardous Wastes ...Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This online course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. This course also discussed discarded material and excluded hazardous wastes in details.  more...

OSHA - 10 Hour Construction Outreach Training Program - Online ...tudents will be introduced to the basic safe practices of identifying, reducing, eliminating and reporting hazards commonly found in the construction workplace. New to the OSHA 10 Hour program is the 2010 addition of "Introduction to OSHA". This is a two-hour training component emphasizing workers' rights. Upon successful completion of the course, participants will receive an OSHA 10-Hour  more...

Green Infrastructure - Site Assessment - Best Practices course Quiz ... the information and action items for assessing sites and identifying opportunities to implement Best Management Practices (BMPs) in Green planning, design and construction. Topics Discussed: - Mechanisms to affect right-of-way construction by private utilities - Technology to minimize pavement damage and degradation - Upgrades to utility installation and maintenance Upon  more...

Green Infrastructure - Utilities - Best Practices course + Quiz The Green Infrastructure - Utilities Best Practices is one of an eight course series on Green Infrastructure that provides a template for design and implementation of Green Building concepts as they apply to cities and municipalities. This online, self-paced training course gives you the information and action items for assessing sites and identifying opportunities to implement Best Management  more...

OSHA 30 Hour Construction Outreach Training - Online ...tudents will be introduced to the basic safe practices of identifying, reducing, eliminating and reporting hazards commonly found on a construction work site. New to the OSHA 30 Hour program is the 2010 addition of "Introduction to OSHA". This is a two-hour training component emphasizing workers' rights. The OSHA 30 Hour is a self-paced, online training program designed for persons with  more...

First Responder Operations Level Training - Online ...ons to ensure their safety and health. This course, while identifying different types of hazards, also suggests possible precautions and protective measures to reduce or eliminate hazards at the work place. Course Overview This Course will focus on the following topics: - Regulation Overview - Site Characterization - Toxicology - Hazard Recognition - Personal Protective Equipment  more...