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From ISO20000 Training Solutions
ISO 20000 Overview
OBJECTIVES
The objective of this course is to help your organisation understand the benefits of considering or implementing ISO 20000. Students will be able to:
-Understand what ISO 20000 is
-Review the benefits that it can bring
-Explore the relationships with other IT Frameworks
-Describe the key processes
-Understand the responsibilities of Departmental and Senior Executives in the
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