Instructor Led Iec 20000 Training - Training Resources
Iec 20000 Training Provider? - Tell us about your Training!
From QLogy Management Services Pvt. Ltd
ISO 20000 Foundation





...IEC 20000 is the world wide standard / baseline / common reference point for IT Service Management. It provides an assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. The standard defines a comprehensive and closely related set of service management processes and comprises of two parts:
1. ISO/ IEC 20000-1:
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From Vyomlabs Pvt. Ltd.
ISO 20000 SQM

Foundation Certificate in Service Quality Management :
The Foundation Certificate in Service Quality Management will be supplementary to the ITIL Foundation Certificate in IT Service Management and both together are meant to become the required background for professionals working for an ISO/ IEC 20000 certified IT service provider.
iso 20000, sqm, foundation certificate, iec 20000, itil,
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From ITSM Academy
ISOIEC 20000 Foundation Course
...IEC 20000 Foundation Course
Since 2005, ISO/ IEC 20000 (also referred to as ISO 20000 and ISO 20K) has been the international standard for IT Service Management (ITSM). The ISO/ IEC 20000 Certificate, which is issued to organizations, not individuals, confirms the organization has demonstrated sufficient evidence of a quality ITSM Program.
For organizations not immediately seeking ISO/
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ITIL V3 Lifecycle Course - Continual Service Improvement CSI
...IEC 20000 emphasize the need to build measurable continual improvement into every stage of the IT Service Lifecycle to ensure continued business alignment and service value. Based on the Continual Service Improvement (CSI) publication within the ITIL V3 library, this three (3) day course focuses on the strategies, concepts and techniques for planning, implementing and optimizing a
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From Pro-Attivo Limited
itSMF Accredited ISO/IEC 20000 Consultant Course

This course is aimed at process practitioners, project managers, internal auditors and consultants who are working with clients to develop their certification strategy and understand their clients current capability against the standard
All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS
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itSMF Accredited ISO/IEC 20000 Auditor Course

This course is aimed at auditors who are an employee or associate of a Registered Certification Body looking to undertake certification and/or surveillance audits.
All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS 15000
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From Trimentus Technologies Pvt Ltd.
certified ITIL v2 Service Manager in April 6 to April 18 at Chennai





...tor, hold the Managera s Certificate as well as the ISO/ IEC 20000 Consultants Certificate.
Delegates will receive Course Material ahead of Course start dates for reading
Who should attend
Delegates who have some responsibility for the design, delivery, support or operation of IT services
Delegates who require a knowledge of the interface between, and management reporting
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ITIL v3 Foundation
...guidance
a ITIL Version 3 Qualifications
a ISO/ IEC 20000 Overview
The courseware has been designed to serve as reference material much beyond the course and during implementation too. Visit www. trimentus. com/ IT/ itilv31. html for more information about the course.
Extra Value Addition from this course
This course also provides an overview of ISO/ IEC 20000 Standard
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