From Serebra Learning Corporation
Project Team - Organising A Project 


Project
Team -
Organising A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Organising A Project will enable you to define
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Project Team - Planning A Project 


Project
Team -
Planning A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Planning A Project will enable you to define and
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Project Team - Controlling A Project 


Project
Team -
Controlling A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Controlling A Project will enable you to
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C Programming - Part 4 
This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard
ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced
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Linux Administration Part 2: Hardware and Programming 
The fourth course in the
Linux Essentials series examines some of the specific hardware and multimedia solutions that an administrator might implement. The learner will learn how to add and manage printers, serial devices and additional disk storage for a
Linux system. The course also examines how to set up sound, graphics, and video when configuring Linux clients. Finally, this course covers some
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Java 2 Programming Part 2: Objects and Classes 
This is the second course in a five-part series on
Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major
Web browsers. This course teaches learners the general concepts of
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Java 2 Programming Part 5: Streams and Networking 
This is the final course in a five-part series on
Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major
Web browsers. This course teaches learners advanced topics that will help
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Java Servlets Part 2: Creating Servlets 
This second course in the series provides the core information needed to teach learners how to create and use servlets. The first course is more of an introductory course and the final course in the series teaches advanced features of servlets. This course teaches how the servlet receives information and requests; how the servlet sends information, including standard
HTML and multimedia content;
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ActiveX Components 
The
ActiveX Components course provides a brief history of the evolution of
ActiveX and discusses the various methods of creating an ActiveX control. The different steps involved deploying ActiveX controls have also been described. The course also covers the creation of
Active Server Pages (
ASP). This curriculum has been designed for application developers and authors who plan, design and implement
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ActiveX Code Components 
The
ActiveX Code Components course covers the creation of
ActiveX code components. It introduces the audience to the concepts of
ActiveX EXE and
ActiveX DLL and goes on to discuss the various methods to create them. The course also explains the development of the code for ActiveX code components and its usage. This curriculum has been designed for application developers and authors who plan,
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Maintaining Network Security 
This course acquaints the students with planning and maintaining network security. It also describes the process of evaluating and testing network security. Additionally, the course explains the process of incident response. Network
Administrators more...
Professional Assertiveness 
Do you feel that co-workers see you as too passive or aggressive in your professional career? Do you wonder if there is a more appropriate professional style? Do you want to know how to develop your professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your
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Sales Telephone Communications 


Communicating &
Managing:
Telephone Communication, is the fifth of sixteen courses in this curriculum. After the completion of this course you will be able to identify barriers to communication, identify techniques to overcome the limitations to communicating by telephone and implement guidelines for good telephone communication. The
PrimeSales curriculum engages sales professionals in a top-down
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Sales Communication Skills 


Communicating &
Managing:
Communication Skills, is the sixth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing and list the criteria for identifying the decision-maker in an organization. The
PrimeSales curriculum engages
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Sales Concluding a Call 


Concluding the
Sale:
Concluding a
Call, is the sixteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the guidelines for concluding a call, and conclude a call using the six steps . The
PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and
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ITIL Problem and Change Management 
... and resolve problems and errors, as well as identify and implement appropriate solutions. The delivery and support of IT services are divided into core processes within
ITIL. This course covers two service support processes: problem management and change management. This course is intended to help learners prepare for the IT Service
Management Foundation Certificate exam. IT managers and
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Managing Delivery 
...nt. Set milestones to check on performance regularly, and implement monitoring and control systems. Keeping motivated and focused will also be a challenge, particularly if the project is lengthy and demanding. It is unlikely that everything will run smoothly. You may experience difficulties that push you to the limit. But all is not lost. The way that you handle problems will be the deciding
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A Workable Solution for Internal Clients 
One of the many challenges of working as an internal consultant is that of "making things happen."
But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You
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An Introduction to Project Management PMBOK-Third Edition aligned 
...Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the field of project management is rapidly expanding, as more companies become project-based organizations. However, not all organizations and industries manage projects well. Some continue to waste time, money, and resources even after establishing procedures and protocols. A
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The Life Cycle of an IT Project 
..., also known as a life cycle, enables your corporation to implement specific guidelines, methodologies, and processes that will decrease the risk of something going wrong and increase your chances of a successful project. "
The Life Cycle of an IT Project" will give you the knowledge and skills you need to define the activities involved in your project's development process. You'll learn how to
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Managing Efficiencies of IT Projects 
Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process."
Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process
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Stakeholder Interests and Cultural Diversity PMBOK aligned 
As the project manager, you're in the center of the storm. The competing interests of stakeholders--including those of the client, the company, the legal and social environment, and the team itself--are your responsibility. Weighing these interests in the most fair and productive manner is an acquired art you can't afford to neglect. But that's not all. In an increasingly global network, project
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Accepting the Decision Implement Decisions 
This course helps learners to identify progress points and areas for future improvement at the conclusion of the problem resolution process. Professionals who want to resolve workplace challenges more effectively.
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Expanding Time Focus on What is Important 
Expanding
Time:
Focus on
What is
Important, is the seventh of fourteen courses in this curriculum. After the completion of this course you will be able to list the steps that convert goals into prioritized tasks, list guidelines for effective scheduling and list guidelines for successfully implementing a prioritized and scheduled task list. The
Stress Management curriculum presents easily adopted
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Balancing Stress Devise a Stress Control Plan 
.... After the completion of this course you will be able to implement guidelines for assertiveness in life, classify behavior types in terms of a widely used and accepted model, identify strategies to modify behavior types and develop an action plan for tackling stress. The
Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity
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Balancing Stress Stress Relieving Habits 
... how to overcome stress inducers using mental strategies, implement guidelines for managing your daily work and identify planning principles to help you realize your goals in life. The
Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success. All levels of professionals who want to
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Preparing to Negotiate Size Up the Playing Field 
Preparing to
Negotiate:
Size Up the
Playing Field, is the fifth of eleven courses in this curriculum. After the completion of this course you will be able to list situational power factors that can be used to influence a negotiation, identify tactics to control situational power factors, recognize that location and agenda are strong situational power factors and identify relationship factors that
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Selecting Your Strategy Choose Your Game Plan 
Selecting
Your Strategy:
Choose Your Game Plan, is the sixth of eleven courses in this curriculum. After the completion of this course you will be able to determine if you are ready to choose a negotiation game, choose a game by comparing the importance of the desired outcome with the importance of the relationship and assess advanced selection criteria to select a negotiation game. The
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Selecting Your Strategy Compete to Win 
Selecting
Your Strategy:
Compete to
Win, is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the competitive game, identify your preparatory steps for a competitive negotiation, identify the guidelines for controlling concessions and commitments and select competitive tactics to improve the
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Selecting Your Strategy Collaborate for Solutions 
Selecting
Your Strategy:
Collaborate for
Solutions, is the eighth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages of the collaborative game, identify the keys and obstacles to a good collaborative negotiation, identify the four major steps in carrying out a collaborative negotiation and identify tactics to help a collaborative
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Preparing a Business Case 
...of persuading decision makers within your organization to implement your new project idea, instead of a competing project, stand little chance. This course prepares learners interested in the development of effective business cases. You will learn what a business case is and when one is used, what research you need to do before you start to write a business case, and what information should be
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Assertiveness from the Inside Out 
Do you sometimes wonder if there's a way to alter your professional style--to change yourself from the inside out? Do you want to develop your professional assertive style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Are you placed in situations where assertive negotiations are needed? Now is a good time to enhance your professional
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Communicating Successfully Assert to Achieve 
This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.
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Organizational Behavior The Organizational System 
Organizational
Behavior:
The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their
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Balanced Scorecard Implementing 
...Implementing the
Balanced Scorecard, you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your
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Balanced Scorecard Corporate Strategy 
The first course in the
Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to
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Managing For High Performance 
Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing
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Delegation Basics 
...ting is all about, what you need to do to prepare for and implement this process, and how to ensure that you and your employees will effectively complete those delegated tasks. By participating in this course, you will discover how delegating tasks can enhance and accentuate your management skills. This course is for individuals who have the opportunity to distribute their workload; managers
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Goal Setting Organizational Goal Setting 
In ''Goal
Setting:
Organizational Goal Setting,'' you will learn how to set goals with teams. You will also learn how to set goals for an organization through the use of organizational objectives, statements of values, and vision and mission statements. In addition, you will learn how to implement strategic goals in your workplace. The target audience for this program is administrators, managers,
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PrimeDiversity Management Be a Diversity Ambassador 
This course provides learners with the tools to take diversity management into their own hands. General strategies for creating and maintaining a flexible work environment, as well as specific, easy-to-implement management activities to foster diversity at both the departmental and organizational level, are presented. Business leaders and managers who want to work more effectively with colleagues
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E-Learning Essentials Pt 1 E-Learning and Successful Strategy 
...pe of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in successfully implementing an e-learning solution, the need
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E-Learning Essentials Pt 3 Deploying and Measuring Your Solution 
The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the
Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating
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Redesigning Your Organization Part 1 
...implement systems thinking? How do you take what you've learned in theory and apply it to your organization? This course will walk you step by step through a planning process of designing an organizational system. You'll learn how to design your ideal organization, how to implement the design, and how to incorporate the learning of the new system so the entire team involved becomes a part of
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Redesigning Your Organization Part II 
...l provide you with the skills you'll need to successfully implement an idealized design in your organization. You'll study the groundwork for learning, including how to use adaptive learning and how to be an advocate for adaptive learning. You'll learn about democratic hierarchies, decision-making processes, and the skills necessary for being a leader in your redesigned organization. In the
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Lean Concepts 
...iness processes. This course explores how businesses that implement
Lean Thinking learn how to reduce waste, streamline production and improve operational flexibility. Practical steps and tools for the identification, treatment and removal of waste are explored while focusing on increasing organizational effectiveness. Candidates for
Black Belt certification; managers/executives overseeing
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Lean Tools 
...esponsive to customer demands. This course highlights the implementation of
Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the
Toyota Production System (
TPS). In addition, the course examines how these improvement tools are used to maintain an orderly and efficient flow of materials throughout the Lean enterprise. By
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Six Sigma Reducing Variation to Improve Quality 
What, do you expect everything to be perfect? How would you respond if one of your employees said that to you? You might consider saying, "
Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of
Six Sigma. "
Variation," or deviation from what the customer wants, may be inherent in the business world, yet by
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Six Sigma Listening to the Voice of the Customer 
Let the buyer beware. That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality:
Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want.
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Six Sigma DMAIC Analyzing the Data 
There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure
Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order
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Six Sigma DMAIC Analyzing the Process 
Imagine the perfect cup of coffee--it tastes and smells great, it's served at exactly the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what
Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9
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Quality Management Business Process Improvement 
...ment offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Managers, supervisors, or team leaders who need
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Lean Logic 
...ion that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's because
Lean Manufacturing is more than a concept, it is a philosophy based on definitions, vocabulary, and principles that may be foreign to you. In this
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