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Implement Training Seminars and Classes

From Certified Foreclosure Agent Program

How to Effectively Manage REOs in Volume 325 Implement an easy-to-use, centralized system to handle your REO listings and collect bigger commission checks. Watch RIGHT NOW with On Demand! more...

From TDM Webacademy

E104-8 Human Resource Management

Description: The human resources of a business are the employees of the business. Good employees provide the path for a business to survive and thrive. As such it is important to implement strategies to maximize on employee skills and performance. This webinar provides an examination of the strategies needed to have a well-thought-out hiring plan in place that supports the overall business more...

E104-5 Fiscal Management and Soundness

...ages and control current and future expenditures means to implement sound fiscal management practices. This webinar provides an examination of how to determine and plan for an organizational fiscal management and soundness position. Objectives: The objectives of this webinar are to provide participants with the knowledge and skills to: Define what fiscal management and soundness means to more...

E104-3 Marketing Strategies

Your business marketing strategy can be the factor that determines a business success or failure. That is, the business owner must determine their choice of customers and how they intend to reach those customers. This webinar provides an examination of how to identify, prioritize and implement marketing strategies to help grow a small business either through getting more sales or increasing more...

From Black Box Consulting

Designing a Xilinx FPGA LogiCore PCI Express System ...ess System will provide you a working knowledge of how to implement a Xilinx PCI Express ® core in your applications. This course focuses on the implementation of a Xilinx PCI Express system with supporting logic & example designs. With this experience, you can improve your time to market with your PCIe core design. Various Xilinx PCI Express core products will be enumerated to aid you in more...

Xilinx FPGA Academy II - Intermediate

...tail and look at further contraining paths, synthesis and implementation options and techniques as well as a more indepth discussion of the Architecture. We also have a day to introduce and implement Chipscope in a design. This course gets fantastic feedback! The Xilinx FPGA Academy II contains the following courses: * Design Tips and Techniques (2 days) * Designing for more...

From EMLab P&K

USP 797 Webinar

You will learn about the background and purpose of USP 797. You will also learn about designing and executing a USP 797 sampling regimen. This webinar is highly recommended if you need to implement a USP 797 sampling program or if you have questions about the USP 797 analyses offered by EMLab P&K. more...

From HR Learning Center LLC

Tips To Avoid Liability When Terminating Employees This live Webinar is a must for all employers. Learn how to protect your company and yourself in this workplace law guide to terminating employees that provides some top tips for avoiding liability. Nothing causes more problems for employers than terminating an employee. Attend this informative one-hour seminar to learn how to avoid the top mistakes that employers often make when terminating more...

From Webucator

Customer Service Training This customer service training class teaches students the basics of customer service. Students will learn how to develop and maintain a positive attitude, show extra attentiveness to customers, use customer-friendly language, and deal effectively with customer complaints and problems. Finally, students learn how to build rapport with customers, interpret non-verbal communication skills, provide more...

Sales Training ...dents will also learn how to motivate sales team members, implement compensation practices to keep top performers, and identify and improve substandard performance. This sales training class continues by teaching how to build relationships with clients, help clients envision their needs, negotiate to meet the identified needs, study the market, and analyze competitors. Course activities also more...

Introduction to Microsoft Project 2007 Training

Microsoft Office Project 2007 enables you to create and manage your projects in a standalone desktop environment. In this Microsoft Office Project 2007 training class, you will create a project plan containing tasks, organize these tasks in a work breakdown structure containing task relationships, create and assign resources, and finalize the project to implement the project plan. You will also more...

MOC 6445 - Implementing and Administering Windows Small Business Server 2008 This Windows Small Business Server 2008 training class provides students with the necessary knowledge to plan and implement Windows Small Business Server 2008. Students gain first-hand knowledge on topics such as installing, migrating, monitoring, securing, and backing up data. more...

MOC 6232 - Implementing a Microsoft SQL Server 2008 Database This SQL Server training class provides students with the knowledge and skills to implement a Microsoft SQL Server 2008 database. The class focuses on teaching individuals how to use SQL Server 2008 product features and tools related to implementing a database.This SQL Server 2008 class is intended for IT Professionals who administer and maintain SQL Server databases. more...

MOC 6235 - Implementing and Maintaining Microsoft SQL Server 2008 Integration Services In this SQL Server Integration Services (SSIS) training class, students how to implement an Integration Services solution in an organization. The course discusses how to develop, deploy, and manage Integration Services packages.This SSAS class targets information technology (IT) professionals and developers who need to implement data transfer or extract, transform, and load (ETL) solutions by more...

MOC 6236 - Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services ...r Reporting Services (SSRS) class teaches students how to implement a Reporting Services solution in an organization. The class discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. This SSRS training class is intended for information technology (IT) more...

MOC 2576 - Implementing and Administering Microsoft Internet Information Services (IIS) 6.0 This IIS training class provides students with the knowledge and skills to implement and administer IIS 6.0. The course focuses on the IIS 6.0 architectural features that improve reliability, security, manageability and performance. The course also provides knowledge and skills to successfully install, configure, implement security, monitor, and manage Internet Information Services (IIS) 6.0 more...

MOC 2791 - Implementing and Maintaining Microsoft SQL Server 2005 Analysis Services ...implement an Analysis Services solution in an organization. The course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution.This training class is intended for information technology (IT) professionals and developers more...

Java Swing Training ...ws and dialogs, using panes to manage related interfaces, implementing popup menus, and using data transfer packages for clipboard and drag-and-drop implementations. The first module of the course provides an introduction to the JFC architecture and standard practices. AWT concepts such as the event model and basic layout management are reviewed as necessary. The standard controls are covered, more...

Business Problem Solving and Strategic Decision Making ...bility to identify a problem ' s root causes, develop and implement an effective solution, track the success of your solution, and define multiple analysis techniques and different methods to reach conclusions. Students also learn about logical and creative thinking, quantitative and qualitative analysis techniques, reasoning, and conclusions.The second part of the course focuses on Strategic more...

SQL Server 2005 Analysis Services (SSAS) Training

...ft SQL Server 2005 Analysis Services (SSAS) to design and implement OnLine Analytical Processing (OLAP) cubes and data mining models to support Business Intelligence (BI) solutions.This SSAS course includes concepts, procedures and practices based on real-world experience giving both the novice and experienced SQL Server 2005 developer the tools to build data warehousing and decision support more...

MOC 6421 - Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure ...erver 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks. Students will also learn how to secure servers and maintain update compliance.The primary audience for this more...

MOC 6425 - Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services ...e Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.The primary audience for this training class are AD Technology Specialists, Server Administrators, and Enterprise Administrators who want to learn how to implement AD in a distributed environment, secure domains using Group more...

MOC 6430 - Planning and Administering Windows Server 2008 Servers This Windows Server 2008 training class provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers.This training class is intended for entry-level server administrators or information technology (IT) professionals who are interested in becoming server administrators as the next step in their career path. more...

MOC 6234 - Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services ...implement an Analysis Services solution in an organization. The class discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution.This SSAS class targets people who design and maintain business intelligence solutions for more...

MOC 2792 - Implementing and Maintaining Microsoft SQL Server 2005 Integration Services This SSIS training class teaches students how to implement an Integration Services solution in an organization. The class discusses how to develop, deploy, and manage Integration Services packages.This training class is intended for information technology (IT) professionals and developers who need to implement data transfer or extract, transform, and load (ETL) solutions by using Microsoft SQL more...

MOC 2793 - Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services ...implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution.This training class is intended for information technology (IT) professionals and developers who need to implement reporting more...

MOC 5060 - Implementing Windows SharePoint Services 3.0 ...es students with the knowledge and skills to successfully implement Microsoft Windows SharePoint Services (WSS) version 3.0 in their organizations.The class emphasizes that students should think about the architecture of their entire environment, including business and application needs, during the planning and deployment phases. The course covers how to perform a clean installation of WSS 3.0 more...

MOC 5061 - Implementing Microsoft Office SharePoint Server 2007 ...ovides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization.The audience for this class is Business Application Administrators (BAAs), Web Administrators and Server Administrators who are engaged in the planning, design, and selection of line-of-business (LOB) applications (including Office SharePoint Server) in more...

MOC 2279 - Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure ...dents with the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft Windows Server 2003 Active Directory directory service infrastructure. The course focuses on a Windows Server 2003 directory service environment, including forest and domain structure, Domain Name System (DNS), site topology and replication, organizational unit structure and delegation of more...

MOC 2779 - Implementing a Microsoft SQL Server 2005 Database This SQL Server training class provides students with the knowledge and skills to implement a Microsoft SQL Server 2005 database. The course focuses on teaching individuals how to use SQL Server 2005 product features and tools related to implementing a database.This training class is intended for IT Professionals who want to become skilled on SQL Server 2005 product features and technologies for more...

MOC 2277 - Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services ... class provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server 2003 network infrastructure. The class is intended for systems administrator and systems engineer candidates who are responsible for implementing, managing, and maintaining server networking technologies. These tasks include implementing routing; implementing, managing, and more...

From Manufacturing Executive Institute

How to Conduct an Effective Monthly Variance Review Meeting ...tools, procedures and techniques presented are so easy to implement and yield such large returns in terms of cost reduction and real behavioral changes. Past participants have raved about how the simple techniques presented are so quickly useful in their organizations. Won't you join us for this FREE webinar on March 18, 2010 from 10: 00 to 11: 00 AM PDT? If you are unable to attend, please more...

Preserving Precious Capital Attacking the SEVEN Most Significant Capital Wasters in Your Company Times are tough and capital preservation is at the top of every executivea ™s priority list. But specific techniques necessary to rapidly eliminate waste and reduce operating costs can be difficult to define and even more difficult to implement. If you manage ANY type of an organization, you have waste which steals precious capital from your enterprise. Now, more than ever, it is important more...

Integrative Activity Based Costing Leadership An Overview of Bottom Up Cost Accounting ...thin this webinar, we will review high-level ABCA and ABL implementation requirements including: - The need for a commitment to eliminate ALL cost accounting distortions and product cost subsidies. - A need to be willing to know the cash contribution of every product and/ or service. - A need for a commitment to eliminate all non-value adding activities and begin a process more...

From GlobalCompliancePanel

Understanding Attribute Acceptance Sampling including Z14 and c0 Plans - Webinar GlobalCompliancePanel Overview: This course provides the attendees with the tools needed to understand and implement acceptance sampling. We explain the basis for sampling plans, the binomial distribution, and show how it helps us understand the sampling plan's performance using the operating characteristic (OC) curve. Thursday, March 1, 2012 10: 00 AM PST | 01: 00 PM EST more...

ISO 13485 as a Quality Management System for Medical Devices - Webinar GlobalCompliancePanel This presentation will help you to understand ISO 13485 and implement a successful quality management system, comparing it to ISO 9001 and FDA & European Union requirements. Thursday, February 16, 2012 10: 00 AM PST | 01: 00 PM EST more...

Change Control Management From Design to Commercialization - Webinar By GlobalCompliancePanel There is a need to implement an adequate formal level of change control during engineering projects (referred to as an Engineering Change Control) after the approval of the equipment/ systems specifications in addition to the more formal change control after the qualification of these systems. Thursday, January 12, 2012 10: 00 AM PST | 01: 00 PM EST more...

Medical Coding for Dental Sleep Apnea Treatment - Webinar By mentorhealth This webinar will provide the information that dental practices need to be able to truly help their patients afford this life saving treatment. All areas of helping dental practices implement this profit boosting system will be discussed. Price List: Live : $195. 00 Corporate live : $695. 00 Recorded : $245. 00 webinars@mentorhealth. com Phone: 800-447-9407 Fax: 302-288-6884 more...

A Practical Look at Discipline and Termination - Webinar By TrainHR ...kind of discipline to use, how to document it, and how to implement it. Importantly, you'll also look at how your own conduct can contribute to performance management problems on your teams. In addition, you'll learn about the need to view and position discipline as a positive tool rather than as an oppressive or punitive one. The webinar will also review some best practices for termination, more...

2012 New and Changed ICD-9- CM Codes - Webinar By mentorhealth Don't miss this opportunity to learn about all of the ICD-9-CM changes for 2012. It is imperative that all coders stay current on changes in the official ICD-9-CM codes and be prepared to implement those changes by October 1st. Wednesday, October 5, 2011 10: 00 AM PDT | 01: 00 PM EDT more...

Implementing a Quality Systems-Based Approach to GCP Compliance - Webinar By GlobalCompliancePanel Ensuring GCP quality has often been approached from the perspective of reviewing as many documents as possible, looking for errors and following up on corrections or making "notes to file." In order to design, implement, and maintain GCP compliance in an effective manner, a Quality Systems Approach should be adopted. more...

A Simpler Approach to Implementing or Validating CGMPs to 21 CFR 11 Electronic Records Signatures - Webinar By GlobalComplianceP ...acturer is responsible to identify these requirements and implement them into an effective 21 CFR Part 11 CGMP software V&V process. Why you should attend: Software has become pervasive in medical product manufacturing documentation and cGMP compliance actions, and in the controlling, running and monitoring of medical product processes, whether they be in the pharmaceutical, medical device, more...

HIPAA Accounting of Disclosures Expanded scope in proposed rule means new obligations The session will walk the listener down the path from the current HIPAA Accounting of Disclosures rule, through the HITECH Act's required changes, and the into the proposed rule to implement HITECH which goes beyond what was required in the law and establishes a new right to an Access Report of all electronic PHI. more...

HIPAA Accounting of Disclosures Expanded scope in proposed rule means new obligations by gcp The session will walk the listener down the path from the current HIPAA Accounting of Disclosures rule, through the HITECH Act's required changes, and the into the proposed rule to implement HITECH which goes beyond what was required in the law and establishes a new right to an Access Report of all electronic PHI. more...

ISO 13485 as a Quality Management System for Medical Devices by GlobalCompliancePanel ...is presentation will help you to understand ISO 13485 and implement a successful quality management system, comparing it to ISO 9001 and FDA & European Union requirements. ISO 13485: 2003 is a quality management system standard specially written for the medical device industry and is on the U S Food & Drug Administration (FDA) list of recognized consensus standards. Medical device firms more...

Effective Risk Based Approach to Auditing and Qualifying Suppliers and Vendors - Webinar By GlobalCompliancePanel ...implement an effective audit program. Regulatory agencies hold firms responsible for delivering high quality products that meet all established requirements and specifications. Suppliers and vendors play a key role in accomplishing these mandates and it is the firm's responsibility to make sure vendors/ suppliers are meeting specifications for the supplied materials, components, equipment more...

Develop and Execute the Company Software VV Program - Webinar By GlobalCompliancePanel ...acturer is responsible to identify these requirements and implement them into an effective software V&V process. Why Should You Attend: Software has become pervasive in medical devices themselves, and in the controlling, running and monitoring of medical product processes, whether they be in the pharmaceutical, medical device, biologics or dietary supplements industries. Software is being more...

Understanding Attribute Acceptance Sampling including Z14 and c0 Plans -- Webinar By GlobalCompliancePanel ...des the attendees with the tools needed to understand and implement acceptance sampling. We explain the basis for sampling plans, the binomial distribution, and show how it helps us understand the sampling plan's performance using the operating characteristic (OC) curve. Participants will gain a solid understanding of how the OC curve is built, how to use it, and how to identify some of the more...

Requirements of the Master Production Record - Webinar By GlobalCompliancePanel ... relevant US and EU regulations. Failure to recognize and implement those requirements can have devastating effects on your company's quality system, including production and manufacturing controls. The purpose of this webinar is to provide attendees with the mandatory compliance requirements for the master production records. Applicable areas may include clinical, technology transfer, and more...

Understanding ISO 13485 vs ISO 9001 for Successful QMS in Medical Device Industries - Webinar By GlobalCompliancePanel ...is presentation will help you to understand ISO 13485 and implement a successful quality management system, comparing it to ISO 9001 and FDA & European Union requirements. Why should you attend: International interest in certified quality systems is increasing. A Many foreign countries are now requesting medical device firm's supply them proof of certification to ISO 13485: 2003. To apply a more...

Process Validation for Medical Devices - Webinar By GlobalCompliancePanel ...tion guidance N99-10 while offering information on how to implement an effective validation program. The purpose of this course is to provide an introduction to the fundamentals of process validation, explaining how, when, where and why one should validate. Participants will learn how to comply with FDA and international regulations for validation protocols. Attendees will also learn how more...

FDAs Proposed Rule Regarding Device Establishment Registration and Listing and How to Register and List - Webinar By GlobalCompl ...t registration and listing, many of which FDA has already implemented. Second, the Proposed Rule would require establishments to provide certain information that FDA currently requests when the establishment registers or lists a device, but is not mandatory. Proposed Rule would also amend the regulations to facilitate FDAa ™s collection of information from foreign establishments regarding more...

Understanding the Technical Requirements of 21 CFR Part 11 - Webinar by GlobalCompliancePanel ...g of the technical requirements of 21 CFR Part and how to implement them. Areas Covered in the Session: * Leveraging a Part 11 Interpretation document * The Importance of Part 11 in Requirements and Specifications documents * The Role of Risk Assessment in Part 11 Compliance * Technical Controls for Electronic Records * The Many Flavors of Audit Trails * Open more...

Effective Corrective and Preventive Actions CAPA 10 Steps to Success - GlobalCompliancePanel Virtual Seminar - Webinar By Global ...this webinar to grasp the A to Z of CAPA and learn how to implement & manage it for success. Why Should You Attend: We have found out, through auditing many organizations world-wide that the organizations are pretty good when it comes to corrective actions yet they are not nearly as good when it comes to the preventive actions. This webinar should provide you with enough ideas, suggestions more...

21 CFR Part 11 Complete Manual For Compliance Success - GlobalCompliancePanel Virtual Seminar - Webinar By GlobalCompliancePanel ...res and electronic records as more and more companies are implementing systems and technologies to support these activities. The number of warning letters is increasing proportionally and we as quality and other professionals utilizing the technology and systems to support our businesses are not ready - we are not ready to prepare and host FDA inspections when Part 11 is in scope, we are unsure more...

Validating Excel and Word Applications Documents - Webinar By GlobalCompliancePanel ...ated changes in regulatory thinking, and in approaches to implementing necessary changes, in a realistic, risk-based approach. Why should you attend: Pressure is increasing on the FDA to get tougher on industry. The FDA has responded. * How does that impact companies' use of COTS (commercial off the shelf) office applications software, such as spreadsheets and word processing? * more...

Chemical Control for Food Manufacturers Ingredient Cleaning and Hazardous Materials - Webinar By GlobalCompliancePanel .... The guidelines presented will enable your company to implement programs that are cost effective and meet or exceed the expectations of major QSR, and GFSI audit criteria. This presentation will provide not only a provide schematic for management and control of chemicals, but an interactive and customizable course for personnel to meet program training requirements. Why you should more...

Avoiding FDA 483 Observations by Identifying the Root Cause of Deviations - Webinar By GlobalCompliancePanel ...rees have included requirements that the firm develop and implement systems that result in timely and complete investigations of deviations and corrective and preventive actions that address the root cause of deviations. FDA 483 and Warning letter observations identify inadequate investigations and follow-up. This webinar addresses adequate investigation of deviations. Participants will more...

Operational Risk Management Ensuring Safety for Food Systems - Webinar By GlobalCompliancePanel ...he procedures covered are mathematically sound, simple to implement and can be implemented as a result of attention from any level in the operation. Generally, personnel in any operation can be employed in the risk reduction planning and implementation efforts. The session will also provide information regarding how to reduce supplier risk levels. Why you should attend: Management from any more...

Designing and Implementing the Quality System for Combination Products - Webinar By GlobalCompliancePanel ...d the processes associated with each principal to design, implement, and maintain a combination system that surpasses compliance requirements. The seminar will focus primarily on the principles embodied in CFR Parts 210-211 and ICH Q7A for pharmaceuticals and Part 820 for medical devices as well as pertinent passages of the International Conference on Harmonization (ICH) and the Global more...

ISO 13485 as a Quality Management System for Medical Devices - Webinar By GlobalCompliancePanel ...is presentation will help you to understand ISO 13485 and implement a successful quality management system, comparing it to ISO 9001 and FDA & European Union requirements. ISO 13485: 2003 is a quality management system standard specially written for the medical device industry and is on the U S Food & Drug Administration (FDA) list of recognized consensus standards. Medical device firms more...

Understanding Attribute Acceptance Sampling including Z14 and c0 Plans - Webinar by GlobalCompliancePanel ...des the attendees with the tools needed to understand and implement acceptance sampling. We explain the basis for sampling plans, the binomial distribution, and show how it helps us understand the sampling plana ™s performance using the operating characteristic (OC) curve. Participants will gain a solid understanding of how the OC curve is built, how to use it, and how to identify some of more...

HIPAA Compliance and Workforce Training for Medical Practices - Webinar by GlobalCompliancePanel ...number of areas of the HIPAA regulations and their policy implementations at medical offices. The HIPAA Privacy Rule includes basic protections of uses and disclosures of protected health information that every staff member must be aware of, from avoiding discussion of patient-related information outside of the office, to taking precautions when faxing information to another office. Beyond more...

Full Day Virtual Seminar - Designing and Implementing the Quality System for Combination Products - by GlobalCompliancePanel The FDA generally defines combination products as a product composed of any combination of a drug and a device; a biological product and a device; a drug and a biological product; or a drug, device, and a biological product. Although there are differences between these quality systems, the quality principles embodied in the systems are the same. This course looks at these principles and the more...

Effective Essential CAPA process to avoid FDA 483 - Webinar by GlobalCompliancePanel ...ted companies the core principles and practices needed to implement an effective and efficient CA/ PA process. This presentation will begin by defining risk in compliance and the methods, which can be used to mitigate risk. One of the methods defined by the regulators and the industry is "Corrective Action / Preventive Action" otherwise referred to CA/ PA. We will first define what we mean more...

Regulatory Requirements for Medical Device Calibration Programs - Webinar by GlobalCompliancePanel ...round need to understand the requirements and effectively implement. The presentation states with the regulatory requirements in the FDAa ™s QSR, ISO 13485, and ISO 9001. After analysis of these requirements, the presentation examines available guidance documents. The FDA issued the Medical Device Quality Systems Manual to help companies implement the Quality system Regulation. more...

Setting Up and Running a Tougher Supplier Audit Program GlobalCompliancePanel brings a new webinar on the topic of Setting Up and Running a Tougher Supplier Audit Program. Webinar will be on March 2, 2010. Webinar will be presented by John E Lincoln. Mr. Lincoln is a medical device and regulatory affairs consultant. He has helped companies to implement or modify their GMP systems and procedures, product risk management, U. S. FDA responses. more...

From BLE Training Group

Through the Customer Eyes Tuesday Sept 28 2010 100 pm ET Through the Customer's Eyes is a powerful, practical training and certification program for customer service representatives that will benefit any employee who interacts with customers. Developed in cooperation with, and endorsed by, the International Customer Service Association, Through the Customer's Eyes will help you: Improve productivity. Increase employee retention. Implement more...

From Marigold Consulting

Three Secrets of Extraordinary Customer Service You Can Implement Today Learn what you are not doing that you could be doing to win over your customers with extraordinary customer service. more...

From Avant Resources

FCPA and Global Anti-Bribery Compliance ...ge fines and possible jail time Practical suggestions to implement an effective compliance program at your company Who Will Benefit from this Webinar: Compliance officers Executive management General/ corporate counsel Outside counsel Finance staff Internal and independent auditors International agents International business operations Regulatory/ legislative affairs professionals more...

No More Performance Appraisals ...Implement a Performance Management System in Your Workplace You will learn how to convert from a performance review approach to a performance management system that engages employees and achieves quantifiable objectives. We'll break down the essential components of performance management and extract core elements for engaging employees. You will learn: a Six systems that influence more...

From Parameter Security

ECSA Certified Security Analyst ...Implement Security Solutions Analyze Security Risks & Threats Why Get E|CSA Certified? EC-Council Certified Security Analyst (E|CSA) complements the Certified Ethical Hacker (C|EH) certification by exploring the analytical phase of ethical hacking. While C|EH exposes the learner to hacking tools and technologies, E|CSA takes it a step further by exploring how to analyze the outcome more...

From WIN Sales and Marketing Programs

CERTIFIED PROFESSIONAL SALES MANAGERS A CPSM International Designation ...e CPSM certification online. A- Key Course Benefits Implement change management techniques that help your team welcome change Enhance team efficiency by applying the Effective Sales Management process Apply the talent management process to produce a dynamic sales team that will differentiate your organization from your competition Discover detailed methods to create an effective more...

From TrainHr

Designing and Implementing a Dress Code - Webinar By TrainHR Whether you are designing a new dress code policy, updating your current one or looking for suggestions how to implement your dress policy, this webinar should give you clear guidelines more...

From International Contact Center Academy

Contact Center Staff Engagement Wellness Webinar

...ge ideas from both speakers on how to design, develop and implement these programs that engage staff while keeping your costs under control and within budget. You too, can learn these best practices and apply them to your workplace with little costs incurred. By understanding the costs of implementing an effective wellness program, the contact center manager is able to measure effectively more...

Contact Centre Group 2010 Webinars Lean Six Sigma Demystified Practical Easy to Implement Ideas A Handy Guide for Managers Su Measuring performance is fundamental to any contact center operations whether it is a large or small. The measurement process is the primary data collection vehicle for management, yet few contact centers have a program or resources in place for identifying and improving performance measures. As a result, many managers operate with a haphazard collection of uncoordinated and often irrelevant more...

From Pilot Performance Resources Management Inc.

Occupational Health Safety Management Systems - OHSAS 18001

3 Day Course Online for How to Implement an Occupational Health & Safety Management System to international standards - OHSAS 18001. more...

Integrated Management Systems - ISO 9001 ISO 14001 OHSAS 18001

How to implement and integrate a quality, environment, health & safety management systems to international standards. more...

Environmental Management Systems - ISO 14001

How to Implement. ISO 14001 Standard Requirements. On-site or on-line. Pre-requisite to Auditor Training - ISO 19011. www. pilotims. com more...

From Pioneer Engineering

Time Waveform Analysis Vibration

Time Waveform Analysis Synopsis Time domain analysis is an essential technique for any intermediate vibration analysis program. This technique detects and diagnosis malfunctions that no other can. Prerequisites ISO Category II or equivalent training. Six months practical experience. Course Length 8 Hours Certification Exam 25 questions plus a practical portion. Exam is closed more...

Resonance in regard to Vibration

..., analysis techniques, and resources required in order to implement Resonance Analysis. Learning Objectives: At the end of this course students will be able to a Understand why resonance occurs a Know what the effects of resonant conditions are a Diagnose resonance problems using a variety of techniques o Spectral Analysis o Phase Analysis o Startup and Coastdown Plots o more...

Vibration Phase Analysis

..., analysis techniques, and resources required in order to implement Phase Analysis. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: a Know how to collect more...

Orbit Analysis

...analysis techniques, and resources required in order to implement Orbit Analysis. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: a Know how to collect the more...

Introduction to FFT Spectrum Settings

...Learn the limitations, and resources required in order to implement more advanced FFT settings for analysis. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: a more...

Low and High Frequency Vibration Analysis

..., analysis techniques, and resources required in order to implement Low and High Frequency Analysis. Prerequisites: Secondary Education Diploma is recommended. Course Length 8 hours Certification Exam 25 questions, 1 hour time limit, open book, passing score is 70% correct Course Objectives Students who successfully complete this course will be able to: a Know more...

From S&M Consultants

Oracle ADF Training ...exercises and a whole sample project that we are going to implement during the course. Training would ensure that you get a head start in Oracle Fusion Technologies. What more, training can be customized based on participants work experience and technical background. Mode of Training: Our trainings are conducted online using interactive web-conferencing software which also has integrated more...

From Keen Info Solution

OA Framework Online Training OAF: Course Duration: 45 to 50 Hours Course Details: Hours Topics 3 Hrs a OA Framework MVC Architecture a Setup of Developer with OAF Extension a Overview of Developer a Build Hello World and Sample login page a Overview of OA Framework files 4 Hrs a OA Framework Page Basics a OA Framework Coding Standards a Simple Search Page a Example on 1 Real-time Search more...

Online Training for Microsoft BI with 6 years Real Time Expert ...riables a Building and Running a Solution Module 3: Implementing Control Flow This module introduces the tasks and precedence constraints that you can use to implement control flow in an Integration Services package. a Control Flow Tasks a Control Flow Precedence Constraints a Control Flow Containers Module 4: Implementing Data Flow This module describes the data flow more...

Online Training for OAF with 6 years Real Time Expert OAF: Course Duration: 45 to 50 Hours Course Details: Hours Topics 3 Hrs a OA Framework MVC Architecture a Setup of Developer with OAF Extension a Overview of Developer a Build Hello World and Sample login page a Overview of OA Framework files 4 Hrs a OA Framework Page Basics a OA Framework Coding Standards a Simple Search Page a Example on 1 Real-time Search more...

From Entimex Pty Ltd

Ed-admin School Enterprise Management System ...ww. ed-admin. com). Ed-admin is user friendly and easy to implement. Some of its features include: a Student/ parent record management a PYP/ MYP/ IB Diploma assessment and reporting, as well as CAS management a Flexible assessment structure with integrated gradebook a Integrated bulk SMS and email service a No client software needed for PCs or MACs (browser-based) a Optional more...

From Business Expert Webinars

Process Management for IT & Professional Services Firms ..., works with IT professional services business leaders to implement their process management system as part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be armed with more...

Process Management for Manufacturing & Construction Firms ...ng firm, works with manufacturing construction leaders to implement process management systems as part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be armed with the more...

Secrets to Delivering Presentations That Win Business ...and the first 50 registrants also receive her template to implement the teachings from this eLearning training session. Kristina Schwende has over 25 years experience in both the private and public sectors. She is a graduate of the esteemed Protocol School of Washington where she received her certification as a Corporate Etiquette and International Protocol Consultant. She also received her more...

Advanced Customer Service Planning for Services Firms ...your service commitment. You'll be prepared to design and implement your customer service plan to keep your clients satisfied. In this webinar, you'll learn how to: Assess the customer service elements most important to your clientele Establish performance standards and measurements for your customer service program Communicate with all of your employees about the importance of customer more...

Customer Service for a Social Media World ...r on customer service techniques that delight to help you implement the teachings in this webinar. Susan Hoekstra is a customer service expert, author of The Service Journey, a client experience strategy book, and is owner of Susan Hoekstra & Associates, a service consulting firm focused on the client experience. Susan is an experienced senior manager, customer service presenter, trainer and more...

Driving Business Development Using Modern Principles of Productivity ...s receive Paul's QuietSpacing QuickStart card to help you implement the teachings for this eseminar. Paul enjoys a national reputation as an expert in solving the productivity challenges faced by executives, managers and professionals in today's frenetic working environments. When not giving high-content keynote addresses on these subjects, he is delivering interactive training programs or more...

Create A Winning Workplace Culture ...ning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial spirit where employees are empowered and new ideas flow Create a culture of winning among your more...

How to Become A Great Sales Leader ...ants receive Walter Hoff's leadership planner to help you implement the teachings from this session. Walter W. Hoff is President of Development First, LLC, a leadership development company that provides consulting, facilitation, and design services to clients in various industries focused on building the skills of present and future leaders of people. Walt has more than 29 years of more...

The Busy Professional's Guide to Social Networking ...titled 'How to Make Social Networking Simple' to help you implement the teachings from this session. Lynne Jarman-Johnson is a dynamic business owner who helps businesses and non profits with communication planning and implementation. Companies feeling overwhelmed and stressed over budgets, employee morale, team ineffectiveness turn to Lynne for guidance and invigoration. more...

Profitability Strategies for Service Firms Find the cost sinkholes that are draining your profits Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted more...

Prosperity Economic Strategies for Business Executives ...us, you'll receive Kim's prosperity checklist to help you implement her teachings. Kim Butler teaches Prosperity Economics nationwide to clients over the phone and web. She helps them implement strategies that get each of their dollars to do many jobs instead of only one job like typical financial plans provide. She lives in Mt. Enterprise, Texas and Scottsdale Arizona. Her family includes 4 more...

Organizational Skills For Professional Business Women ...ou have ever been. In this webinar, you'll learn how to: Implement a simple 3-step process to successful organization that gives you your life back Leverage PDAs, CRMs, and other productivity tools into your organizational repertoire Decide, in an instant, which papers to keep and which ones to toss Create a personalized, filing system that works FOR you not against you Use the E.A.S.Y. more...

Create a Client Experience to Grow Your Financial Advisor Practice ...tive and efficient in servicing your clients. His easy-to-implement formula for defining the client experience increases client satisfaction and becomes a key sales tool that attracts new prospects to you. In this webinar, you'll learn how to: Gather data to best understand your clients' needs, wants, and desires Define the client experience aligned with both your objectives and those of your more...

Lead People, Not Companies ...usiness leaders to establish a people-centric culture Implement a people-centric culture that motivates the employees to perform at peak levels Strengthen the relationship with your employees to establish a loyal following Maximize the performance from your employees for peak productivity Turn problem situations into opportunities for growth As an added bonus, you'll receive more...

How to Re-Energize Your Sales Team In Tough Times ...h's white paper 'Thriving In Uncertain Times' to help you implement the teachings from this webinar. Edith Onderick-Harvey is a sought after speaker, consultant and leadership expert. Edith is frequently quoted by the media including: The New York Times, CNN.com, HR Executive, and American Executive. A case study of her work with Harvard University is featured in The Conference Board more...

Project Management Leadership ...k, expert project management trainer, teaches the easy-to-implement process for managing a successful project. He helps you structure your project so that it is clear, on-task, and supported by the team and his methodology is applicable for projects in any department in the workplace. As the project manager, you will feel empowered by Gary as he mentors you through the development of a process more...

Using Search Engine Optimization To Grow Your Business Myths, Legends, and Facts for Effective SEO for Your Website 'Why is my competitor getting ten times the website traffic that I do?' The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe your competitors) have figured it out, more...

Align Vision, Mission, and Strategy to Reach Your Goals ... your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others think it s a job that can be outsourced to a marketer. Not true! If you are in a leadership role, this responsibility lies with you. John Myrna, leadership expert and more...

Unconventional Marketing Strategies for Small Business Owners Boost revenue and profit in this stressed economy Small business owners are struggling now more than ever to grow revenue. Cash flow is limited and return on investment (ROI) dictates where this money is spent. You need to question where to invest marketing dollars how to measure performance and what to expect from ROI. Your marketing budget must be invested wisely or you will suffocate your more...

Motivating the Underachieving Employee ...nus, the first 50 registrants receive Cathy's tipsheet to implement the teachings from this session. Living life intentionally, Cathy is founder of Effect Services and Vice President / Master Coach with the Certified Coaches Federation. As a guide from the side, Cathy is recognized among the best internationally in training, speaking, coaching, mediation, and consulting. Cathy has more...

Pricing Strategies for Profitable Growth How to Formulate the Right Price in a Service Business 'If I price it too high, they won t buy. If I price it too low, we barely break even.' The yin and yang pricing debate has been a staple in business since the beginning of time. When you are operating a service company, it is very easy to price yourself right out of business if you don t know all of the factors that affect profitability. more...

Create A Synergistic Executive Team to Drive Profits Leverage Your Leadership Team for Peak Performance Your executive leadership team holds the secret formula for business success in tough times. But is this critical team operating at its true potential? Probably not. From back-biting, to conflicting perspectives, to uncooperative attitudes, the executive leaders of your company may not be performing optimally and their success determines yours. more...

After the Handshake Networking Strategies to Propel Your Business 'I shook a lot of hands at the event but now what? How do I turn the business cards I collected into real business relationships?' Networking is a powerful way to convert suspects into prospects if you do it correctly. Unfortunately, most professionals don t. Instead, you have dozens of tongue-tied conversations at industry events worrying whether you more...

What Financial Planners Don t Tell Business Executives ...us, you'll receive Kim's prosperity checklist to help you implement the teachings from this eLearning event. Kim Butler teaches Prosperity Economics nationwide to clients over the phone and web. She helps them implement strategies that get each of their dollars to do many jobs instead of only one job like typical financial plans provide. She lives in Mt. Enterprise, Texas and Scottsdale more...

Customer Service Strategies to Increase Revenue See Your Business Through the Lens of Your Customer When dollars are tight, customer loyalty is easily lost. When the service with your company slips due to budget cuts, the customer exodus becomes massive compounding your bottom-line issue. You can't afford to have your customers feel your pain as they represent a tremendous opportunity to grow your business. It s critical to deliver WOW! more...

Success Strategies for Small Business Owners Learn the Secrets to Effective Decision Making. Answer the question: Where do I spend my time, energy and money for the best possible gain! The economy is forcing you to work harder than ever on your business, but the hard work isn't paying off. You find you busy but not as effective as you could be. You are being pulled in a million different directions. Things are not getting done and your more...

Put Your Strategic Plan Into Action ...Implementation Strategies that Get Results! Many companies have the right strategic plan, but still don t grow their business! If effective execution is a major challenge when the economy is booming imagine what it is now that a recession is here and resources are scarce. Having the best strategic plan in the world won t help you increase profitability and grow your business if it's not more...

Managing Introverted Employees How to Identify and Motivate Introverts for Maximum Performance According to recent studies, an estimated 30% of the population is introverted. While some consider introverts to be an employer's Achilles heel, this personality type brings tremendous advantages to your business. As a manager, you need all of your employees to deliver peak performance in today's challenged economy. Discover how to more...

Strategies to Find Your Next Job Fast! ...added bonus, you'll receive Karen's tip sheet to help you implement the teachings from this webinar. Karen Avery is a serial entrepreneur and currently is the Founder and CEO of Next Generation Careers. Karen helps professionals identify and land their next position, through a series of targeted webinars. A former multiple President s Club winning executive recruiter, Karen draws on her more...

How to Create Successful Strategic Marketing Alliances ...ative ideas. The only catch? You don t have the budget to implement all of your plans. The solution? Develop strategic marketing partnerships with other organizations to extend your marketing and sales reach without increasing your budget. Ann Ranson, 30-year strategic alliance development expert, works with business leaders to reach more prospects through the development of key marketing more...

Too busy for you? Learn 5 quick techniques to benefit your health picture. ...to know what food is suitable for consumption, and how to implement these tips into your busy day from renowned Wellness Educator, Cynthia Cohen. You will also learn how media messages impact your choices, and we will review the myth of package labeling. This seminar is very much hands on. When you complete the session you will be able to make the necessary changes for positive health. more...

How to Develop Your Employees with Little Investment Improve performance through self-directed learning Cuts hit the training budget hard. Yet, despite the economic crunch, employee development remains a critical requirement of a successful company. Resources are scarce, budgets are tight, but the companies that survive and thrive are those who learn the secrets to training their employees without breaking the bank. Tim Hagen, salesforce more...

How to Grow Profits In a Recession ...n accelerated process that empowers leaders to design and implement results-driven strategic plans for tough economic times. These are real-world, practical skills that you can implement immediately into your business environment. He will push you out of your comfort zone, forcing you to move from reacting to circumstance to proactively planning your corporate strategy for sustainable more...

How to Become Recognized as an Expert ...his book published by McGraw-Hill, and a tool to help you implement the teachings from this webinar. Ken Lizotte CMC is author of The Expert s Edge: Become the Go-To Authority that People Turn to Every Time (McGraw-Hill) which explores how consultants, business owners, entrepreneurs, attorneys, professional servcies firms, expert professionals and entire companies can position themselves more...

How to Build a High Performance Sales Engine ... small business owners and sales managers can immediately implement to build their sales engine as a growth strategy. Through Andy s teachings, you will be able to develop processes and programs that lead your entire sales organization to perform consistently, systemically and at record levels. In this webinar, you will learn: Three foundation elements that lead to consistent sales team more...

Develop A Marketing Plan to Retain and Grow Your Customer Base ...s white paper titled 'Meeting Customer Needs' to help you implement the teachings from this webinar. Laurence Bernstein is the founder of Protean Strategies, a member of The Bay Charles Consulting Group. He has been a leader in the field of branding and marekt research for over twenty years. He has has written and lectured on the subject of experiential branding and innovative research more...

Create an Accountable Workforce to Grow Your Bottom-Line ...new science' behind effective goal-setting An easy to implement process to get commitment to stick immediately How to create goals and delegate in a way that will motivate employees All attendees receive an executive summary of the eBook, 'The Accountable Workplace System: How to Develop Commitment, Increase Productivity and Improve Profits.' Joel H. Head, Business Coach, is former more...

Software Development for Business Executives What You Need to Know to Guarantee Project Success 'Why do our IT projects keep running over budget?' With your bottom-line being squeezed by the economy, you can t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls if you know what questions to ask and when. Gary Gack, 40-year more...

Get Ready, Set, Go! How to implement profitable strategies in this uncertain economy! ...ally positioning your organization for new opportunities. Implement improvements to your internal structure. Create profitable business strategies for the peak times ahead. Join Janet Boulter, profitability expert, in this one-hour webinar where she presents strategies you can implement now to position your company for the impending upswing! 'Thanks for imparting great strategic advice, more...

Fearless Cold Calling ...each the top decision maker on your first try Easy-to-implement techniques to get you into the executive s office even if you are the 100th salesperson to call from your company How to get past the gatekeeper even if you blew it the first time Steps to overcome price objections and other 'turn-offs' that would keep even the toughest competition away Immediately following this more...

The Cold Calling System That Works! Reach the Top-Level Decision Makers to Skyrocket Sales! Sales professionals find cold calling painful. But if they don't do it and do it well they have no sales. Prospecting is a slow, uncomfortable process as you strive to reach the top decision maker. If you can't 'Reach The Top Dog,' you can't generate sales and your income is at risk! Leslie Buterin, author of 'Secrets to Scheduling the more...

Empower your Employees - a proven strategy to improve profitability While employees are one of your company s greatest assets, they are also one of your largest fixed cost items. So how do you maximize your return on your investment? This seminar includes ideas on how to implement an empowerment program and enhance your current program. The more empowered your employees, the lower your turnover, and the higher your productivity and profitability. Why empower more...

Never Have Another Cold Call! ...rategy to win the business. Sam presents you with easy-to-implement tools that reduce sales call preparation time while increasing sales effectiveness. In this webinar, you'll learn how to: Use Google search tips and tricks many the pros don t even know Get the same premium information as big companies with big budgets for free Access the 'Invisible Web' valuable sites that search engines more...

Organizational Skills For Professional Business Women ...u have ever been. In this webinar, you'll learn how to: Implement a simple 3-step process to successful organization that gives you your life back Leverage PDAs, CRMs, and other productivity tools into your organizational repertoire Decide, in an instant, which papers to keep and which ones to toss Create a personalized, filing system that works FOR you not against you Use the more...

Business Development Secrets for Consultants ...m the competition No cost ideas that you can immediately implement to grow your business Marketing techniques that build awareness without emptying your wallet High impact growth areas to leverage in a slow economy for rapid business development As an added bonus, you will receive Dr. Drew's whitepaper 'Business Building Techniques' to help you implement his teachings in your consulting more...

Goal Achievement Strategies for Business Professionals Don t just set a goal achieve it! Another goal set another goal forgotten The real question is why? Was this a goal that should have been set in the first place? What obstacles kept you from achieving it? Business professionals will tell you that the key ingredient to their success recipe is their ability to set a goal and achieve it. Have you mastered this skill? If not, it could be limiting more...

Email Marketing for Consultants and Entrepreneurs ... your business based on thought-leadership principles Implement simple, yet effective, email database building practices Ensure that enthusiastic word of mouth is spread continually and to the right people Systemize your relationships with clients, prospects and referral sources so business keeps flowing As an added bonus, you'll receive Ken's eBook 'The Expert Edge Primer,' more...

Stop Stifling the Growth of Your Company! Learn how to remove the blinders that limit potential As a business owner and entrepreneur, are you focused on the big picture of where your company needs to go or do you only see a tiny microcosm and fight for crumbs? The Achilles' heel of many executives is that they have a vivid image of the little picture, but pay little attention to the big vision. They lead companies that have little more...

How to Develop a Strategic Plan That Works For You ...an must have and provides you with the tools necessary to implement it. You ll learn how to craft a clear strategic plan and the best way to communicate it to your employees. In this webinar, you ll discover: The secrets to developing the right strategic business plan How to start crafting a strategic plan by answering 5 critical questions How to utilize the strategic plan as a more...

Driving Business Development Using Modern Principles of Productivity ...s receive Paul's QuietSpacing QuickStart card to help you implement the teachings for this eseminar. Paul Burton is a former attorney, software executive, and successful entrepreneur. As a frequent speaker and recognized author on time management and productivity realated issues, he provides content driven keynote presentations, interactive training seminars, and individualized coaching to more...

Create Value in the Selling Process Drive Sales by Becoming Your Clients' Trusted Advisor When you meet with a prospect, what value do they get from the meeting? In the past, it was acceptable for a salesperson to be less than fully informed about the prospect s company, their industry and their challenges. All of that has changed! Business executives expect to get value when they meet with you. Sales people who cannot create more...

Driving Business Development Using Modern Principles of Productivity ...s receive Paul's QuietSpacing QuickStart card to help you implement the teachings for this eseminar. Paul Burton is a former attorney, software executive, and successful entrepreneur. As a frequent speaker and recognized author on time management and productivity realated issues, he provides content driven keynote presentations, interactive training seminars, and individualized coaching to more...

Driving Cash Flow and Profits For Small Business Owners ... the drivers of cash flow and profits through his easy-to-implement, yet powerful, 3-step plan. Join Jack in this webinar and learn the illogical success factors that are keeping your business from reaching its true potential. In this webinar, you will learn how to: Formulate a one-page action plan focused on cash-flow, profits, and sales Identify the key business success metrics and more...

How to Create Profitable Customer Relationships ...bility expert, teaches company leaders how to develop and implement customer profitability programs. She works with leaders and managers to create programs that build trust, exceed customer s needs, and generate profit. If you want to increase your customer retention, attract new customers and release your non-profitable customers- then you need to attend this webinar. You will learn how to: more...

Customer Service for a Social Media World ...r on customer service techniques that delight to help you implement the teachings in this webinar. Susan Hoekstra is author of The Service Journey, a client experience strategy book, and is owner of Susan Hoekstra & Associates, a service consulting firm focused on the client experience. Susan is an experienced senior manager, service presenter, trainer and consultant who spent the past 25 more...

Powerful Follow-up Techniques That Drive Prospects to Buy ...of Kirkeby Resources, has helped thousands of salespeople implement a 'follow-up strategy' that separates them from their competitors, shortens their sales cycle, and increases their closing ratio as well as their profit margins. In this webinar, you will discover: A specific frequency for contacting prospects that works, and why What two questions you should NEVER ask your prospects How more...

How to Audit Your Website s Performance ...istrants will receive Shannon's Website Audit Template to implement her teachings from this webinar. As the President and founder of Go-To-Market Strategies, Shannon Kavanaugh has over 18 years of experience in sales and marketing of products and services in the high-tech and manufacturing industries. She is responsible for the strategic direction and management of the Seattle-based sales and more...

Should You Write a Business Book? ...is book, published by McGraw-Hill, and a tool to help you implement the teachings from this webinar. Ken Lizotte CMC is author of The Expert s Edge: Become the Go-To Authority that People Turn to Every Time (McGraw-Hill) which explores how consultants, business owners, entrepreneurs, attorneys, professional servcies firms, expert professionals and entire companies can position more...

The Business of Ethics and The Ethics of Business When you re running a business, you face ethical challenges. 'Doing the right thing' is not always easy. In some cases, it s not even clear, as the complexity of business ethics is increasing. In this webinar, Glenn Ebersole will present an overview of the concept of business ethics and the current state of ethical business thought. This webinar will demystify the concept of business ethics and more...

Master the Proposal Phase of the Sales Process ...istrants will receive Shannon's Bid/Proposal Checklist to implement her teachings into the proposal phase of your sales process. As the President and founder of Go-To-Market Strategies, Shannon Kavanaugh has over 18 years of experience in sales and marketing of products and services in the high-tech and manufacturing industries. She is responsible for the strategic direction and management of more...