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Implementing Itil Training Seminars and Classes
From FGI Ltd
Free ITIL Seminars
 The seminar will explain the key disciplines that make up ITIL , the benefits that can be achieved and the key points to consider when implementing ITIL V2 / V3. more...
From Boston University Corporate Education Center
ITIL Service Management Essentials
...ist cost, benefits, and possible problems associated with implementing ITIL service support and service delivery processes.
Achieve Foundation-level certification, if desired.
Be competent to apply service management essentials and participate in service delivery/support functions in your own work.
Agenda
Introduction to Service Management and ITIL
Introduce IT Service Management more...
From Chameleon - Global ITIL Experts
ITIL Awareness for non IT staff
A one day course which explains the disciplines within the ITIL methodology and their relationship to each other. This course is designed for staff who whilst not working directly in an IT environment, are required to work closely with IT colleagues and therefore would benefit from an appreciation of ITIL. The course also benefits senior managers who require a high level understanding of what more...
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